Operations Manager - Building Automation Systems (BAS)
Austin, TX (On-site)
$135,000 - $150,000 base + performance bonus
An established building automation systems integrator in Austin is seeking an experienced Operations Manager to lead and scale project delivery, service operations, and internal processes. This role offers a key leadership position within a growing, technology-driven organization.
The Opportunity
This is a senior operational role with responsibility for ensuring projects are delivered on time, on budget, and to a high technical standard. You'll work closely with executive leadership, engineering, project management, and service teams to drive efficiency, accountability, and continuous improvement across the business.
Key Responsibilities
Lead day-to-day operations across project delivery, service, and field teams
Oversee scheduling, resource planning, and workload management
Ensure consistent execution of BAS projects from kickoff through closeout
Improve operational processes, KPIs, and reporting to support growth
Manage budgets, margins, and cost controls across projects and service contracts
Support hiring, training, and development of project managers and technicians
Partner with sales and engineering to support forecasting and capacity planning
Maintain high standards for safety, quality, and customer satisfaction
Required Experience & Background
Proven operations or senior project leadership experience within building automation systems, controls, or related MEP/technology integration environments
Strong understanding of BAS platforms (e.g., HVAC controls, BMS, energy management systems)
Experience managing multi-project portfolios and cross-functional teams
Financial acumen with project costing, forecasting, and margin control
Excellent leadership, communication, and process-improvement skills
What's on Offer
Competitive base salary of $135k - $150k, depending on experience
Quarterly performance bonus
Opportunity to play a key leadership role in a growing Austin-based integrator
Collaborative culture with long-term career progression
If you are a results-driven operations leader with a background in building automation and systems integration, this is a rare opportunity to step into a high-impact role.
$135k-150k yearly 4d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Manager job in Austin, TX
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 6d ago
Operations Manager (Executive Support)
Go Get Made
Manager job in Austin, TX
We're seeking a highly organized, proactive Operations Manager to support our team across daily operations, communications, finance, and marketing tasks. This role is ideal for someone who enjoys bringing order to complexity, anticipates needs before they arise, and takes pride in keeping things running smoothly behind the scenes.
You'll act as a trusted right hand, owning calendars, inboxes, invoicing, travel coordination, and client communications, while also assisting with content creation, bookkeeping, and other tasks on an as-needed basis. This is a high-impact role with significant visibility into the business.
Key Responsibilities
Executive & Administrative Support
Manage and optimize the Founder's calendar, scheduling meetings and prioritizing time effectively
Screen, organize, and respond to emails on behalf of the Founder as appropriate
Coordinate travel logistics, including booking flights, hotels, and ground transportation
Prepare agendas, reminders, and follow-ups to keep meetings and commitments on track
Operations & Finance Support
Create and send customer invoices accurately and on time
Pay vendor bills and track recurring expenses
Provide light bookkeeping support (expense tracking, categorization, coordination with accountant/bookkeeper)
Maintain organized records and documentation
Client Communications
Draft and send weekly project update emails
Assist with client follow-ups and general communications to ensure a high-touch experience
Help keep projects moving by nudging internal and external stakeholders as needed
Marketing & Content Support
Assist with email newsletter creation and distribution
Support content creation (ideation, drafting, editing, formatting) accross multiple platforms
Coordinate content calendars and publishing schedules
Qualifications
3+ years of experience as an Executive Assistant, Operations Assistant, or similar role
Exceptional organizational skills and attention to detail
Strong written communication skills
Comfortable handling sensitive and confidential information
Tech-savvy and quick to learn new tools (email, calendars, accounting software, CRM, etc.)
Self-starter who can work independently and prioritize effectively
Nice to Have
Experience with invoicing or bookkeeping tools (QuickBooks, Xero, etc.)
Experience supporting a founder or small business
Familiarity with email marketing platforms (Mailchimp, ConvertKit, etc.)
Interest in content creation, branding, or social media
What Success Looks Like
The Founder's calendar and inbox are calm, organized, and intentional
Invoices go out on time and bills are paid without reminders
Clients feel informed, supported, and well-communicated with
Content and communications are consistent and polished
The business runs smoother because you're in the seat
Why This Role Is Special
This is not a passive “task taker” role. You'll have real ownership, meaningful responsibility, and the opportunity to grow alongside the business. If you're detail-oriented, proactive, and enjoy being the person who makes everything work better then this role will be extremely rewarding for you.
We view this role as a foundation, not a finish line. This role is an entry point into a fast-growing company. For a driven self-starter who consistently takes initiative and solves problems, this role can grow significantly over time and potentially transition into a senior leadership position. If you're someone who wants to get in early at a fast-growing company, make a meaningful contribution, and grow alongside the business, this role offers exceptional upside.
$50k-87k yearly est. 2d ago
General Manager
Skytex Homes
Manager job in New Braunfels, TX
Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions.
Role Description
This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements.
Key Responsibilities
Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers.
Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce.
Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards.
Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance.
Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals.
Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations.
Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal.
Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance.
Qualifications
Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry
Strong leadership, team management, and employee coaching skills
Sales, customer relationship management, and business development expertise
Operations management, financial planning, and strategic decision-making abilities
Excellent communication, technological, organizational, and problem-solving skills
Familiarity with CRM software and inventory management
Ability to work in a fast-paced outdoor environment, including weekends as needed
Compensation and Benefits
Competitive salary and performance-based compensation package based on experience and skills
Benefits may include health insurance, retirement plans, and paid time off
$45k-83k yearly est. 1d ago
Manager, NGP VAN Support
Social Solutions Global 4.1
Manager job in Austin, TX
US Salary Range: $80,769.23 - $105,000 w/10% bonus
About Us
NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more- including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations.
About the Role
We are seeking a forward-thinking, strategic, and hands-manager to help lead our NGP VAN Support team. This individual will balance operational leadership with subject matter expertise, contributing to both the day-to-day management of cases and the long-term success of the department. The Manager, NGP VAN Support plays a crucial role in client support, team development, and cross-functional collaboration.
Key Responsibilities
Casework:
Engage directly with client cases, including both new and escalated issues, ensuring timely and accurate resolution.
Team Management:
Successfully manage Team Leads and Client Support Specialists, providing direction, coaching, and accountability. Set clear goals and hold staff responsible for performance and service excellence. Provide feedback to direct reports weekly and assist them in steps to achieving their long-term goals.
Escalation Handling:
Act as the point of escalation for Team Leads and Client Support Specialists, owning the resolution of complex client issues and ensuring appropriate follow-through. Track escalated issues across cross-functional commitments and timelines to resolution.
Queue & Capacity Management:
Take ownership of queue management, documentation, and help implement team processes for case handling and phone service.
Onboarding/Training:
Collaborate with NGP VAN Support Leadership on training plans for new hires. Work with Training and Education team to identify gaps in documentation and suggest improvements to resolve frequent issues.
Leadership & Advocacy:
Take initiative to advocate for resources and attention when needed. Exhibit a collaborative and leadership-driven approach to problem-solving and team development.
Qualifications:
Proven experience (2+ years) in a management role within client services or a related field
Deep expertise in Political Fundraising and/or Campaign Finance Compliance (or a demonstrated ability to learn and lead within new domains)
Strong leadership, conflict resolution, and negotiation skills
Demonstrated ability to manage complex processes and resolve operational issues
Excellent communication and interpersonal skills
Ability to think strategically while executing on the details
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.
____________________________________________________________________________________
Our Culture
At NGP VAN, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.
Compensation & Benefits
We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.
Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of NGP VAN's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.
____________________________________________________________________________________
Equal Opportunity & Accommodations
At NGP VAN, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.
If you require a reasonable accommodation during the application process, please submit a request.
$62k-109k yearly est. 2d ago
WLA Assistant Manager, Merchandising
Ace Hardware 4.3
Manager job in Lakeway, TX
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Assistant Managermanages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Ace Retail Group associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$20.00
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$55k-73k yearly est. 1d ago
Hospital Clinician Onboarding and Success Manager
ESO 4.0
Manager job in Austin, TX
This role is a hybrid onboarding specialist and customer success manager specifically supporting Trauma Registry customers. Working alongside the Onboarding team, the Hospital Clinician Onboarding and Success Manager is focused on assessing the clinical resources available during the onboarding process to ensure ESO is balancing trauma program resources to effectively configure the trauma registry for maximum efficiency. This role will be primarily focused on onboarding our new Trauma Registry customers but may expand into other products over time. You must be able to effectively manage various project influences including the business, customers, technical and product teams. The right candidate for this role loves delivering value and supporting customers on the front lines and behind the scenes. In addition to the onboarding focus, you will also support Trauma Registry customers post go-live by ensuring they are meeting adoption milestones, moving towards value realization and growth while working in a customer success manager capacity. This will be an extension of your onboarding projects and will help supplement any ongoing needs of customers coming out of Onboarding. More About You You are responsible for the success of each of your clients onboarding to ESO and in continued support of them after go-live. You will make sure customers know that sales isn't the only time you get a fantastic experience at ESO. You will ensure the process from kick-off to go-live runs smoothly and they have all the tools to be successful for the long-term. On the onboarding side, you can expect to:
Alongside the onboarding coordinator you will follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customer's expectations are managed at the start of the Onboarding process and that the right information is used to appropriately configure the product to meet the customers' needs.
Keep the client motivated, engaged, and on task to complete their implementation.
Assure that our customers feel heard, taken care of, and that the products and services you deliver take them to a place of success they couldn't get to without us.
Develop new processes and recommend improvements to all procedures to ensure an optimal level of customer satisfaction at all times.
Collaborate with the onboarding coordinator to identify and address implementation risks to help remove project roadblocks and engage appropriate internal escalation resources.
Meet or exceed productivity metrics while enhancing the customer experience.
Resolve immediate escalations to ensure customer satisfaction.
Assist with data conversions.
To help implemented customers, you can expect to:
Engage with a small portfolio of customers who have gone through implementation and need assistance adopting the product and moving through the Customer Success cycle of Value Realization, Growth and Advocacy.
Be the customers' main point of contact for strategic alignment and relationship management.
Lead quarterly business reviews with customers.
Assist with product questions or requests
Your Qualifications
To be successful in this role you should have:
Nursing Experience: 3-5 years as a trauma program manager or director in an ACS verified Level I or II trauma center.
Experience leading at least one ACS verification survey.
Trauma registry data entry and report writing skills.
Critical thinking skills to lead customers through the change management process as they transition from their current registry product to the ESO SaaS registry.
Be passionate about technology and how it can influence the lives of both our customers and their communities.
Display solid experience of managing tasks and deliverables, ideally multiple concurrently.
Able to explain technical concepts to non-technical audiences and to translate requirements into technical deliverables.
Strong organizational and time management skills.
Flexible; be able to adapt to as fast-paced, changing environment.
Attention to detail and accuracy, in thinking and execution.
Ability to meet deadlines
Experience leading a team is considered an asset.
About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. All offers are contingent upon a successful background check.
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.
Applicant Privacy Notice - please click here to review the privacy policywhich details how your data is collected, used and protected.
$43k-60k yearly est. 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Manager job in Austin, TX
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 2d ago
Administration Manager - Event Operations
Gardaworld 3.4
Manager job in Austin, TX
Administration Manager - Event & Crowd Management
BEST Crowd Management | Full-Time
Be the Backbone of Live Events
BEST Crowd Management is seeking a highly organized, people-focused Administration Manager to play a critical role in supporting live events and venue operations. This position serves as a key extension of overhead management-bridging the gap between frontline staff and leadership to ensure our events are fully staffed, compliant, and running smoothly.
If you thrive in fast-paced environments, love coordinating teams, and want to make a real impact behind the scenes of exciting live events, this role is for you.
Compensation: $55,000 - 60,000 / year
Work Location: Austin, TX
Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off
What You'll Do
Hiring, Staffing & Administrative Leadership
Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientations
Assist with recruiting and onboarding NPO volunteers for all events
Support the development and execution of training programs to enhance staff performance
Understand and manage the staff licensing process, ensuring 100% on-site compliance
Play a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts
Staff Engagement & Retention
Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistently
Manage account conversion-to-post data to exceed expectations and drive continued staff participation
Ensure company attendance policies are clearly communicated and consistently followed
Develop and execute creative staff recognition initiatives within budgetary guidelines
Conduct post-event evaluations to identify successes and improvement opportunities
What We're Looking For
Minimum Qualifications
1-3 years of professional-level experience required
Prior experience in security, event staffing, law enforcement, military, or EMS preferred
At least one year of experience in customer service, security, or a related field
Ability to work a flexible schedule, including nights, weekends, holidays, and overnight event shifts
Strong ability to manage time-sensitive communications with staff, clients, and leadership
Excellent judgment, discretion, and professionalism
Strong written and verbal communication skills in English
Adaptable, solution-oriented, and calm under pressure
Ability to pass a background check
Physical & Work Environment Requirements
Ability to stand or walk for extended periods (up to 10 hours)
Occasionally required to climb, stoop, bend, reach overhead, or work in confined spaces
Must be able to lift, push, or pull up to 45 pounds
Work may occur outdoors in varying weather conditions
Vision requirements include close, distance, color, peripheral, and depth perception
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why Join BEST Crowd Management?
Be part of high-energy live events and meaningful venue operations
Work with a team that values professionalism, engagement, and growth
Make a direct impact on staff experience, safety, and event success
Opportunity to grow within a respected crowd management organization
equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
#BEST
$55k-60k yearly 7d ago
District Manager - Austin
The Gap 4.4
Manager job in Sunset Valley, TX
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$78k-139k yearly est. 60d+ ago
On Premise District Manager, Austin
Johnson Brothers 4.6
Manager job in Austin, TX
Johnson Brothers and Maverick Beverage Company have officially joined forces as one company! Through the acquisition of Maverick's operations in Texas, Arizona, Colorado, and Florida, we're now united in bringing exceptional wine and spirits to even more markets. Cheers to our next chapter-stronger together!
:
Job Description The ideal candidate has extensive experience selling alcoholic beverages into On Premise accounts. This job is responsible for managing all sales consultants in their designated region. Essential Functions (This list may not include all duties as assigned): · Manage Retail Specialist / sales consultant team to ensure successful execution and service to on premise accounts. · Market work should consist of 80% of the week. Managers should spend approximately 1 day per week in the office, but the rest of the week should be in the market with Retail Specialists and Merchandisers · Complete all new hire paperwork and onboarding including training Retail Specialists and Merchandisers on Netsuite and internal operations · Train and develop team in the field weekly (or more often upon hiring) to provide on-the-job sales training · Route market Merchandisers on a daily basis to ensure efficient deliveries and merchandising based on market needs. · Provide monthly sales goals to team. Managers must keep Retail Specialists up to date on progress and help them to achieve the goals · Address any account issues/complaints to find an equitable resolution and restore the relationship · Review account sales data frequently to identify trends and reassign underperforming accounts as necessary · Enter orders, maintain accounts, and assist with retail deliveries for Retail Specialists when they are unable to · Merchandise accounts/deliver orders as needed · Complete formal performance reviews for team on a bi-annual basis (more often if necessary) · Ensure full compliance on chain schematics, planners and planograms · Work with Operations Teams to ensure efficient route schedules based on chain receiving times · Create and foster an open and positive work/team environment. Address any and all concerns of Retail Specialists in a professional and timely manner · Review sales orders and pricing to ensure correct pricing and margins are being maintained · Ensure execution on new brand depletions · Manage execution on retail placements and approved items sell-through · Liaison between Chain Account Managers and Retail Specialist team · Recruiting for new talent (this includes creating sales routes, reviewing resumes and conducting interviews) Other: · Must be able to travel within established geographic areas, as necessary · Must have reliable transportation, hold a valid drivers' license and meet company driving record & automobile insurance requirements REQUIRED SKILLS: · Bachelor's degree preferred. · 5+ years of sales experience. · 3+ years in the spirits or wine industry. · 2+ years of managerial experience with a sales team. · Experience working in a startup environment. · Proven track record of success. · Must have a steadfast work ethic, entrepreneurial spirit and resilient · Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook). · Strong understanding of cost/pricing methodology. · Must have the ability to manage individuals to exceed goals and perform to defined metrics. · Act in a professional manner at all times (ie. dress appropriately, speak professionally, and write professionally) · Respond to all manager/partner emails, phone calls, and information requests in a timely manner · Accounts receivable collection management · Lift and carry a 40+ pound case of wine. · Work flexible hours which include early mornings, evenings, and/or weekends. Willingness to work a flexible schedule including evenings and weekends. · Strong written, verbal, analytical and interpersonal skills. · Ability to organize and prioritize workload to meet deadlines. · Must be self-motivated and able to work alone as well as within a team structure. · Goal oriented, focused, and assertive individual who needs little direction or supervision. · Proven track record of strong sales in previous/current work experience. · Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships. · Adheres to the company's equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, age or any other protected class. · Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required. · Must complete and pass a criminal background check. · The Company has invested in and requires the downloading and use of the app, TripLog, if an employee receives mileage allowance. This app ensures the accurate tracking of mileage on behalf of the Company and is needed for IRS records. Equal Opportunity Employer Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
Regular
Time Type:
Full time
$68k-113k yearly est. Auto-Apply 13d ago
District Manager
Foundation Communities 3.6
Manager job in Austin, TX
Position Description: The District Manager is responsible for the overall performance and success of Foundation Communities' Austin, Texas assigned portfolio of properties.
Primary Duties/Responsibilities:
Provides support to the Community Manager relative to all work-related personnel issues
Conducts and prepares internal property inspections (including but not limited to file audits, HQS and UPCS) on a quarterly basis in conjunction with Maintenance Supervisor
Verifies and analyzes Preventative Maintenance performance on a monthly basis in conjunction with Maintenance Supervisor
Conducts Property Managers performance evaluations annually and reviews all staff evaluations
Evaluates monthly turn over, exposure, delinquencies, work orders and operating expenses on a monthly basis
Evaluates Market Surveys from each property with supporting recommendations for future rent changes
Responsible for the preparation and conducting of quarterly Property Manager meetings
Assists Onsite Managers with the resolution of any resident issues and/or complaints
Works together as a team with Property Managers, Property Management Director and the Asset Manager in the preparation of annual budgets
Prepares monthly reporting (i.e. Variance Reports, Combined Management Trend) for the Property Management Director and Asset Manager
Evaluates and negotiates Vendor Contracts for cost effectiveness.
Provide support regarding the OneSite Property Management software
Evaluate monthly financial statements and the preparation of variance reports
Calculates and prepares for submission to HR, the quarterly Manager and Maintenance bonuses
Reviews all monthly Commission bonuses (New Lease and Renewals) and submits to HR
Reviews and approves all property invoices.
Conducts/organizes staff training as needed for existing and new staff
Maintain relationships with Resident Services Department and Learning Center as well as partner agencies.
Minimum Requirements:
Must have 5 -7 years of Property Management experience in a Property Manager or District Manager position.
Property Management software (OneSite, Yardi, etc.) knowledge required
Must possess outstanding organizational and communication skills
Must possess excellent leadership, coaching and training skills
Preferred Requirements:
A bachelor's degree is preferred and/or certifications such as CAM, CAPS or CPM
Familiarity with Federal funding and/or knowledge of LIHTC, HOME and TCAP programs is helpful
Working Conditions/Physical Requirements:
CONSTANTLY: standing/walking, bending/stooping/squatting, pushing/pulling, grasping/gripping, reaching above the shoulder, climbing, lifting between 0 and 25 pounds.
FREQUENTLY: coordination of hand/eye/foot, finger dexterity, lifting between 26 and 50 pounds.
Compensation
$96,000 annually
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.
$96k yearly Auto-Apply 21d ago
Assistant Manager/Bar Manager at Parkside
Joseph Walden
Manager job in Austin, TX
Job Description
Parkside Projects is Hiring Managers & Asst. Managers
Parkside Projects is growing and looking for new managers with desire to move up in the company. Parkside Projects consists of parkside, the backspace, Olive & June, and Vamanos. We are looking for individuals who want more than a paycheck, but a challenge to better themselves and grow as a professional. Care and hard work are fundamental qualifications.
Qualifications desired include:
- experience with OpenTable
- mastery of Microsoft office, particularly Excel
- familiarity with InDesign
- a strong beverage background, interest in spirits and wine
- experience with beverage ordering and inventory
- experience with scheduling.
Parkside Projects benefits include:
-1 week's paid vacation
- Healthcare. Parkside Projects guaranteed healthcare for all of our employees before most anyone else in town.
- Competitive wages and reasonable hours. Our managers work 5 days/week.
- Complimentary meals and at least 50% food discount at any of Parkside Projects restaurants for you and your family. Our staff are our best customers!
- Growth opportunities. We currently have several new projects in the works!
And more!
If you would like to know more about our company, please submit a resume
$32k-46k yearly est. 17d ago
Spa Manager
EOS Hospitality
Manager job in Austin, TX
Leadership & Operations * Lead, supervise, and support Spa team members in daily operations. * Ensure smooth, efficient, and guest-focused Spa operations at all times. * Maintain complete knowledge of all resort amenities, Spa services, products, and hours of operation.
* Uphold LakeHouse Spa standards consistently with all team members.
* Supervise daily guest interactions and resolve guest concerns promptly and professionally, ensuring follow-up and satisfaction.
* Oversee Spa scheduling, appointment bookings, and service flow for individuals and group bookings.
Financial & Administrative Responsibilities
* Actively participate in forecasting, payroll, scheduling, and labor management.
* Maintain departmental expenses within established budgetary guidelines.
* Assist with inventory management of professional products and supplies.
* Ensure proper linen control and cleanliness of all Spa areas.
Staffing, Training & Development
* Recruit, hire, onboard, train, and retain Spa team members.
* Train staff across Spa areas including guest services, sales, and Spa operations.
* Support Company on-line training platform, ensure employee participation, schedule time for compliance.
* Motivate team members to perform at their highest potential.
* Conduct performance coaching, evaluations, and disciplinary actions as necessary.
* Foster a positive, professional, and team-oriented work environment.
Meetings & Collaboration
* Attend and actively participate in:
* Departmental meetings
* Guidance Team meetings
* Operations meetings
* Quality meetings
* Daily stand-ups
* Work collaboratively with other resort departments to support operational goals.
Supportive Functions
* Attend all required departmental and resort meetings.
* Perform duties within a team-based environment.
* Professionally represent LakeHouse Spa and Lake Austin Spa Resort at all times, including while on property.
* Maintain LASR appearance and grooming standards consistently.
Knowledge, Skills & Abilities
Essential Qualifications
* Strong accounting, budgeting, and forecasting knowledge.
* Proven leadership and supervisory experience.
* Minimum of two (2) years in a management role with direct staff supervision.
* Demonstrated Human Resources knowledge and sound judgment.
* Strong verbal and written communication skills.
* Computer proficiency, including Microsoft Excel and Microsoft Word.
Preferred Qualifications
* Spa and/or salon experience.
* Hospitality or luxury resort experience.
Abilities
* Ability to motivate, train, and fairly evaluate staff performance.
* Ability to work independently with minimal supervision.
* Strong organizational, multitasking, and time-management skills.
* Ability to work collaboratively with cross-functional teams.
* Ability to schedule services for individuals and large groups.
* Flexibility to work varying schedules, including weekends and holidays.
* Ability to remain calm, professional, and pleasant in high-pressure situations.
* Knowledge of resort operations and competitive markets.
* Thorough understanding of federal, state, and local employment laws.
* Fluency in speaking, reading, and writing the primary language of the workplace.
Physical Requirements
* Primarily indoor work environment with controlled temperatures.
* Ability to stand for up to 7 hours per day.
* Ability to lift up to 15 lbs occasionally.
* Requires walking, standing, sitting, reaching, grasping, repetitive motions, and fine motor skills.
* Continuous speaking, listening, and visual acuity required.
* Ability to operate standard office equipment including computers, phones, printers, copiers, and fax machines.
Work Schedule & Attendance
* Regular attendance is essential.
* Due to the cyclical nature of the hospitality industry, flexible scheduling is required based on business needs.
* Attendance at all required training and skill development sessions is mandatory.
* Employees must comply with all Lake Austin Spa Resort rules and regulations for safe and effective operations.
$33k-51k yearly est. 8d ago
Spa Manager
Resort Manager In Amelia Island, Florida
Manager job in Austin, TX
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking a Spa Manager for the beautiful Barton Creek Resort & Spa!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Support and assist the Spa Director and Spa's vision and mission. Accept direct responsibility for Guest Services, Locker rooms, Facility and Inventory operations, Booking and Scheduling services; is responsible for the overall direction, coordination, and evaluation of these areas. Manage all spa operations in the absence of the Spa Director. Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards and profit maximization
Responsibilities
Assist with the day-to-day operation of the spa.
Assist the Spa Director by providing department with the leadership necessary to attain their business goals and objectives.
Interact with guests as needed to ensure optimum guest service and satisfaction. Analyze and translate guest interactions into service and facility improvements.
Respond to employee and guest needs with genuine concern and a sense of urgency.
Assist with daily and hourly adjustments of provider schedules such as: adding or moving lunches and appointments, upgrading or changing appointments, adding or releasing providers and rectifying general ResortSuite issues.
Assist with the development of business strategies and project plans to ensure that the design and implementation of new concepts, methods, and policies and procedures relating to the Spa are aligned with company and department goals.
Adhere to all standard policies and procedures.
Perform all employee and guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to employee and guest satisfaction.
Develop a professional and on-going relationship with employees and guests. Discussion of internal matters of any sort with guests is not permitted.
Communicate thoroughly, clearly and concisely across departments and through levels within the company.
Maintain a cooperative, team-like attitude in working with management and employees in all Omni departments. Help achieve our common goals of maximizing guest satisfaction and profit margins.
Keep work area neat, clean and organized at all times.
Attend Omni required training classes and department meetings, assisting Spa Director with facilitation when required.
Manage, coach and direct the Spa Management Operations team.
Assist with the development and implementation of systems that will effectively and efficiently manage the operations of the spa.
Manage the maintenance of the spa facilities.
Oversee and troubleshoot the Spa booking system.
Prepare and submit accurate and timely payroll data.
Participate in the hiring process.
Participate in coaching, developing and training staff.
Participate in performing performance reviews.
Oversee and participate in the scheduling process for your specific areas of responsibility.
Participate and contribute with developing and implementing team building programs.
Manage conflict resolution between employees and/or guests.
Assist with the development of spa policies and procedures.
Assist with the preparation and adherence of the spa budget.
Ensure that the daily performance goals and responsibilities are being met consistently, effectively and efficiently.
Enforce Omni standards of appearance of Spa facilities.
Enforce Omni standards of appearance, cleanliness, graciousness and service among staff.
Attend annual trade shows related to spa activities, staying up-to-date with current trends in the industry.
Promote self as well as other Spa, Hotel and Club affiliates and services.
Must maintain client and spa business confidentiality/privacy at all times.
Perform other job-related duties as directed by Spa Director.
Qualifications
WORK SCHEDULE:
Must be flexible with work schedule and able to work weekends and holidays.
QUALIFICATIONS:
Must speak fluent English.
Minimum 2 year previous Spa management experience is strongly preferred.
CPR and First Aid certification is desired.
Must be able to interact with people in a professional manner under pressure.
Must be 18 years of age or older.
PHYSICAL REQUIREMENTS:
Understand that the job may require bending, stooping, and lifting of materials of moderate weight.
Follow all aspects of job safety.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
$33k-51k yearly est. Auto-Apply 6d ago
Spa Manager
EOS 4.1
Manager job in Austin, TX
Leadership & Operations
Lead, supervise, and support Spa team members in daily operations.
Ensure smooth, efficient, and guest-focused Spa operations at all times.
Maintain complete knowledge of all resort amenities, Spa services, products, and hours of operation.
Uphold LakeHouse Spa standards consistently with all team members.
Supervise daily guest interactions and resolve guest concerns promptly and professionally, ensuring follow-up and satisfaction.
Oversee Spa scheduling, appointment bookings, and service flow for individuals and group bookings.
Financial & Administrative Responsibilities
Actively participate in forecasting, payroll, scheduling, and labor management.
Maintain departmental expenses within established budgetary guidelines.
Assist with inventory management of professional products and supplies.
Ensure proper linen control and cleanliness of all Spa areas.
Staffing, Training & Development
Recruit, hire, onboard, train, and retain Spa team members.
Train staff across Spa areas including guest services, sales, and Spa operations.
Support Company on-line training platform, ensure employee participation, schedule time for compliance.
Motivate team members to perform at their highest potential.
Conduct performance coaching, evaluations, and disciplinary actions as necessary.
Foster a positive, professional, and team-oriented work environment.
Meetings & Collaboration
Attend and actively participate in:
Departmental meetings
Guidance Team meetings
Operations meetings
Quality meetings
Daily stand-ups
Work collaboratively with other resort departments to support operational goals.
Supportive Functions
Attend all required departmental and resort meetings.
Perform duties within a team-based environment.
Professionally represent LakeHouse Spa and Lake Austin Spa Resort at all times, including while on property.
Maintain LASR appearance and grooming standards consistently.
Knowledge, Skills & Abilities Essential Qualifications
Strong accounting, budgeting, and forecasting knowledge.
Proven leadership and supervisory experience.
Minimum of two (2) years in a management role with direct staff supervision.
Demonstrated Human Resources knowledge and sound judgment.
Strong verbal and written communication skills.
Computer proficiency, including Microsoft Excel and Microsoft Word.
Preferred Qualifications
Spa and/or salon experience.
Hospitality or luxury resort experience.
Abilities
Ability to motivate, train, and fairly evaluate staff performance.
Ability to work independently with minimal supervision.
Strong organizational, multitasking, and time-management skills.
Ability to work collaboratively with cross-functional teams.
Ability to schedule services for individuals and large groups.
Flexibility to work varying schedules, including weekends and holidays.
Ability to remain calm, professional, and pleasant in high-pressure situations.
Knowledge of resort operations and competitive markets.
Thorough understanding of federal, state, and local employment laws.
Fluency in speaking, reading, and writing the primary language of the workplace.
Physical Requirements
Primarily indoor work environment with controlled temperatures.
Ability to stand for up to 7 hours per day.
Ability to lift up to 15 lbs occasionally.
Requires walking, standing, sitting, reaching, grasping, repetitive motions, and fine motor skills.
Continuous speaking, listening, and visual acuity required.
Ability to operate standard office equipment including computers, phones, printers, copiers, and fax machines.
Work Schedule & Attendance
Regular attendance is essential.
Due to the cyclical nature of the hospitality industry, flexible scheduling is required based on business needs.
Attendance at all required training and skill development sessions is mandatory.
Employees must comply with all Lake Austin Spa Resort rules and regulations for safe and effective operations.
$27k-42k yearly est. 7d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Manager job in Austin, TX
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
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$100.5k-245k yearly 5d ago
District Manager - Austin
Gap 4.4
Manager job in Sunset Valley, TX
About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do
Attract, hire, develop and retain the best team to meet both short and long-term business goals.
Monitor performance and consistently followup to ensure results are delivered.
Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
Foster and maintain an inclusive and collaborative work environment.
Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
Identify and solve problems with sustainable solutions
Maintain a keen awareness of the external market and competition
Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
Demonstrated ability to build diverse, high performing teams with an inclusive environment
Demonstrated ability to deliver an exceptional customer experience via all channels
Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
College degree preferred.
3+ year's multi-unit, high volume, complex business leadership preferred.
Flexible to work days, nights, weekends and holidays to meet the needs of the business.
Ability to travel overnight and/or between stores as required.
Ability to lift and carry 30lbs.
$78k-139k yearly est. Auto-Apply 60d+ ago
District Manager
Foundation Communities Inc. 3.6
Manager job in Austin, TX
Job Description
Position Description: The Supportive Housing District Manager oversees a portion of the Single Resident
Occupancy (SRO) portfolio of properties and is responsible for the overall success and performance of
those properties. The District Manager is also part of the SRO leadership team and is charged with
supporting and building the blended management model across the portfolio.
Primary Duties/Responsibilities
Oversees a portion of the SRO portfolio of properties including, but not limited to:
o Provides supervision and support to Property Managers with a special focus on supporting PMs
to work collaboratively with Program Managers/Resident Services to address short- and longterm
needs of property & residents within the Blended Management Model.
o Develop and support efforts to increase culturally and linguistically competent work with
residents and evaluate processes with a focus on equity and inclusivity.
o Works together with the Associate Director & Training Manager to conduct monthly
manager meetings to support team-building & skills development especially around
principles of supportive housing & increasing opportunities for discussion of DEI issues
o Assists onsite managers with resolution of any resident issues and/or complaints with a focus on
blended management collaboration
o Conducts quarterly internal property inspections (including but not limited to file audits, HQS and
UPCS
o Monitors Preventative Maintenance performance on a monthly basis
o
evaluations
o Evaluates monthly turnover, exposure, delinquencies, work orders and operating expenses
o Prepares monthly reporting for the Associate Director, Director and Asset Manager
o Prepares quarterly manager and maintenance bonuses
o Reviews all monthly commission bonuses (New Lease and Renewals)
o Reviews and approves all property invoices.
Works collaboratively with the Senior Program Managers to support housing retention for residents
as well as facilitate collaboration and relationship building within the onsite team to carry out
effective blended management of the property
Works together with Property Managers, Associate Director, Director and the Asset Manager in the
preparation of annual budgets
Works together with the Training Manager and the Associate Director to plan and facilitates regular
(monthly or bi-monthly) assistant manager and front desk admin meetings to support relationshipbuilding
across properties, skill-building and consistency in processes. Help Assistant Manager and
FDAs to identify their role within the blended management model
Minimum Requirements
Five (5) years of property management experience
Familiarity with federal funding and/or knowledge of LIHTC, HOME and TCAP programs
Ability, willingness and sensitivity to work with a diverse, low income population
Sound judgment, excellent assessment and problem-solving skills
Even temperament and strong people skills
Effective writing skills
Dependable and trustworthy
Must possess excellent leadership, coaching, training, organizational and communication skills
Preferred Requirements
Bachelor's degree
Certifications such as CAM, CAPS or CPM
Social service experience working with mental health, homelessness and disability issues
Working Conditions
General office environment. Work is generally sedentary in nature but may require standing and walking
for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are
adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is
generally performed within an office environment, with standard office equipment available.
Physical Requirements
Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for
viewing of monitor screen along with high volume of keyboard use.
Compensation
$85,000-$90,000 $ /annual
This position profile identifies the key responsibilities and expectations for performance. It cannot
encompass all specific job tasks that an employee may be required to perform. Employees are required
to follow any other job-related instructions and perform job-related duties as may be reasonably
assigned by his/her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health
benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick
time.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, national origin, disability,
veteran status, sexual orientation & gender identity.
$85k-90k yearly 24d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Manager job in Austin, TX
We Are:
The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:
A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
* Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
* Develop and oversee functional designs and manage hand-offs with technical development teams.
* Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
* Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
* Act as the primary SAP Supply Chain capability contact and support project governance.
* Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
* Contribute to business development, proposal submissions, and client presentations.
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's What You Need:
* Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
* Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
* You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
* You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
* You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
* You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
* You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Locations
The average manager in Austin, TX earns between $36,000 and $97,000 annually. This compares to the national average manager range of $37,000 to $92,000.