Assistant Vitamin/HBA Manager
Manager job in Los Angeles, CA
Job Introduction: Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Vitamin Manager!
Overview of Responsibilities:
As the Assistant Vitamin/HBA Manager - you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store.
Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit
Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team
Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
Ensure that customers receive the best possible service and assistance with vitamins, supplements, and health and beauty products to help them better understand and respond to their health and wellness issues.
Maintain an in-depth knowledge of vitamins, supplements, and other health and body items in the department, providing guidance on supplements, health and beauty, and related products without "prescribing".
Assist in recruiting, hiring, developing, mentoring, and motivating the Vitamin team
Unload and sort through store deliveries
Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Vitamin team members are also aware of, and following, these procedures
If you're someone who thrives in a fast paced environment, then we want to hear from you!
Qualifications:
To be an Assistant Vitamin Manager at Sprouts Farmers Market you must:
Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership duties; or an acceptable combination of education and experience.
Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays.
Have and show an outgoing and friendly behavior; a positive attitude and have the ability to interact with our customers.
Have good communication skills; and the ability to give and take direction while maintaining a team environment.
Perform general housekeeping in the department; clean and dust
Adhere to all safety, health, and Weights and Measures regulations.
Be willing to gain education on new products and alternative health.
Have strong organization and prioritization skills
Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance.
Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet.
Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
Be able to walk a total up to 3 miles in an 8 hour shift.
Be able to perform other related duties as assigned.
Pay Range: The pay range for this position is $18.55 - $27.75 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting ********************************************************* .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
Manager In Training
Manager job in Anaheim, CA
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.
The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance.
What We're Looking For
Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You'll Go The Extra Mile If You Have
Education: High school diploma or equivalent (GED)
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.
Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance.
Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes.
Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team.
Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture.
MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.
Customer Service Project Manager
Manager job in Pomona, CA
Job Title: Project Manager I
Pay Range: $45 - 48/Hr. On W2 (Depending on Experience/Interview)
Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate)
Schedule: Monday to Friday 07:00 AM to 04:00 PM (Hybrid 2 days per week in Office)
Job Description:
Support project management staff in completing necessary tasks/deliverables to ensure project success
Input data and records into tracking systems, project management tools, and systems of record ensuring data integrity
Collaborate and communicate with both internal and external stakeholders on project status
Perform necessary tasks to ensure project completion such as (but not limited to):
Sending easement requests
Sending contracts/invoices
Confirming receipt of payment/executed contracts
Releasing meters to operations personnel
Checking project status and dependencies, and communicating status to internal and external stakeholders
Inputting data into systems
Generating reports regarding project status/health and providing to both internal and external stakeholders
Processing initial customer submittals, and routing the submittals to the appropriate stakeholders
Sending/Receiving documents, designs, etc. as required to both internal and external stakeholders
Attend status update calls with stakeholders, and presenting on current project status
Perform ad-hoc reviews and/or generate ad-hoc reports, as required by leadership in support of corporate goals/initiatives
Job Qualifications:
Min High School Diploma or equivalent
Min. 2 years analytical experience reviewing and interpreting data sets
Min. 2 years project coordination/management experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Utility industry experience preferred
Experience with database software (Access, SAP, or equivalent)
Field work not required, the onsite work will be done from an business office
Construction project coordination background is not required, but preferred. Managers will consider project coordination background from business or IT projects as well.
This role is customer facing, so excellent customer service and communication is required. This role is focused on project support and very task oriented.
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
Manager In Training
Manager job in Burbank, CA
As a Manager-In-Training you will be in a full-time position that offers benefits including;
90 Day Performance-Based Increase
Referral Bonus
Medical, Dental and Vision Insurance
401K
Tuition Reimbursement Program
The Manager-In-Training (MIT) will complete training program under supervision of Store Manager and learn to manage, direct and supervise the daily operations of store. He/ She will maintain a pleasant and courteous environment to customers and team members according to United Pacific goals, policies, and procedures. Employees in this classification receive direct supervision within a framework of well-defined United Pacific company policies and procedures. All MITs receive on-the-job training from the Store Manager and/or District Manager before transitioning into a Store Manager role.
JOB QUALIFICATIONS:
5+ years of experience as a Supervisor, lead or assistant manager in a retail or fast food environment.
You need to be able to coach, train and develop your team and help them to get to the next level in their career.
Must be at least 21 years of age.
A High School diploma or GED is preferred but not required.
Must have a valid and infraction-free Driver's License
Ability to communicate effectively in English, both verbally and written.
Must be able to provide proof of authorization to work in the United States if hired.
Flexible to work varying shifts, including overnight shifts and holidays.
Ability to stand and/or walk for an at least 8 hours.
Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday.
Ability to occasionally push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
Each of our stores has a unique look and feel and some locations may mean you need to be comfortable in small spaces at times
Sr. Field Ops Support Manager
Manager job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Studio Manager
Manager job in Los Angeles, CA
Studio & Front Desk Manager
Karen Lord Pilates Movement - Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities:
Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
Serve as primary operational contact for front-desk and trainer teams.
Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
Deliver outstanding customer support; resolve client concerns calmly and positively.
Maintain and update studio policies, procedures, and operations manuals.
Enforce studio standards and ensure staff + clients follow guidelines.
Manage product inventory, supplies, and ordering workflows.
Represent ownership, execute strategic vision, and organize special events + brand collaborations.
Maintain a clean, organized, and professional studio environment.
The role may include some front-desk hours when needed.
Driving required: the position will travel to multiple locations.
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.
Highly organized with strong multitasking and operational focus.
Exceptional attention to detail and a proactive mindset.
Tech-savvy: adept with scheduling systems, Mindbody software, and business operations.
A kind, positive, upbeat personality that aligns with our inclusive studio culture.
Interest in fitness and wellness; experience in a studio environment strongly preferred.
Why You'll Love Working Here
Join a growing boutique Pilates group with expansion ahead.
Work in a supportive, care-first team culture that values growth and internal promotion.
Opportunity to lead and shape operations across multiple locations.
Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply:
Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Work Location: In person
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Manager job in Carson, CA
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
Business Manager
Manager job in Long Beach, CA
Become Part of Our Team
As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including:
Medical, Dental, Vision and Life Insurance
Health Savings Account
401(k) with company match
Flexible Spending Accounts (Dependent & Medical Reimbursement)
Vacation Time
Sick Time
Holidays
General:
Comprehensive understanding of Standard Operating Procedures (SOPs) related to role
Safety - Zero Harm, See Something Say Something
Position Summary:
Manage and monitor all accounting and administrative activities on assigned project. Perform additional assignments per supervisor's direction.
Responsibilities:
Prepare or direct the preparation of payroll, accounts payable, accounts receivable, reconciliations, back charges, and field invoices, etc.
Manage Labor Compliance requirements for projects.
Maintain project budgets, ensure proper cost tracking within budget structure, monitor actual costs against project budget and forecast.
Ensure costs of the project are accurate by reviewing materials on site, preparing cost accruals, and checking activity quantities. Ensure cost report is accurate and distributed to management by internal deadlines.
Maintain subcontracts/purchase orders including review of insurance requirements, pay estimate preparation account reconciliation, bonds, insurance, etc.
Maintain EEO, HR & OFCCP documentation and postings.
Assemble and organize budget and cost data, develop analyses, monitor job costs and variances.
Assure that all billable costs and change orders are handled properly to assure maximum profitability on our jobs
Undertake assigned special projects and cost analyses as specified by Project Manager or Regional Business Manager.
Manage the day-to-day operation of the project office.
Provide support for other departments on assigned projects to assist in their administrative needs.
Monitor project budgets and provide field management with progress reports and updates.
Perform other duties as required.
Requirements:
Four (4) year business/accounting or finance degree or five (5) or more years similar construction cost accounting experience or equivalent combinations of training/experience.
Working knowledge of cost accounting software (JDE), construction technology and budget analysis required.
Must be able to multi task.
Proficient in Labor Compliance and LCP Tracker.
Proficient computer skills including Microsoft word and excel.
Punctual and dependable.
Ability to follow instructions and take initiative.
Excellent verbal, communication and organizational skills are a must.
Understanding of the Industrial, Civil and Mechanical construction industry would be a plus.
Professional Competencies- for both positions
Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaboration: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Salary: $90K-$130K
About us
Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm , we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.
Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).
Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
Warehouse and Delivery Center Manager
Manager job in La Mirada, CA
We are seeking a dynamic Warehouse General Manager to oversee all aspects of warehouse operations. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will be responsible for managing the day-to-day activities, optimizing processes, and ensuring efficient operations within the warehouse facility. xevrcyc
The Warehouse General Manager will play a key role in driving continuous improvement initiatives and maintaining high standards of quality and productivity.
Studio Photography Manager
Manager job in Culver City, CA
Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality.
Responsibilities:
Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination.
Lead a team of photographers and support staff to ensure the successful execution of photography projects.
Collaborate with clients and creative teams to understand project requirements and deliver exceptional results.
Maintain and organize studio equipment, ensuring it is in optimal working condition.
Ensure all photography meets quality standards and aligns with project goals and brand guidelines.
Stay updated on industry trends and advancements in photography techniques and equipment.
Manage budgets and timelines for photography projects, ensuring efficient use of resources.
Qualifications:
Proven experience as a Studio Photography Manager or in a similar role.
Strong knowledge of photography techniques, equipment, and software.
Excellent leadership and team management skills.
Exceptional organizational and time management abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Creative mindset with a keen eye for detail.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $52
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
ERP Business Manager
Manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
Customer Service Manager
Manager job in Huntington Park, CA
Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $70K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer Service Management or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
Operations Manager- Process Automation
Manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: Sr. Director, Operational Excellence
FLSA Status: Exempt
Employment Status: Full-time regular
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
Business Manager
Manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
General Manager - Liquor
Manager job in Los Angeles, CA
Job Title: General Manager, U.S. Market (Spirits / FMCG)
FTE
Salary Range: USD $ 200000 - 250000
Responsibilities
- **Strategic Market Leadership:** Lead the development of a U.S. market strategy, including brand positioning, channel roadmap (retail / food & beverage / specialty spirits), and annual revenue targets. Drive end-to-end market entry from product adaptation to pricing strategy.
- **Execution & Localization:** Translate growth strategies into actionable U.S. market plans. Partner with distributors to expand penetration in priority regions and design cultural experience activations (e.g., tasting events, seasonal campaigns) to bridge cross-cultural consumption habits.
- **Team Leadership & Enablement:** Manage both U.S.-based and cross-border teams. Establish performance frameworks, provide sales enablement tools and cultural training, and ensure consistent achievement of quarterly goals.
- **Channel & Ecosystem Development:** Maintain strong relationships with retail chains, restaurants, and core distribution partners. Expand into premium liquor stores and spirits agencies by establishing long-term, trusted partnerships.
- **Market Intelligence & Insights:** Monitor U.S. spirits regulations, tax policies, competitive activities (e.g., whiskey, vodka), and consumer trends. Deliver monthly market analysis reports to support strategic adjustments by headquarters.
Qualifications
- **Industry Expertise:** 10+ years of FMCG or international expansion experience, including 3+ years managing U.S./Americas operations for spirits or FMCG brands. Proven experience taking a beverage or FMCG product from market entry to scale.
- **Market Insight:** Strong understanding of U.S. spirits distribution systems and regulatory frameworks; ability to identify opportunities where premium Asian spirits can integrate into local consumption scenarios.
- **Channel & Resource Network:** Existing relationships with major U.S. spirits distributors, retail groups, or restaurant groups, with a track record of successfully launching new-to-market beverage products.
- **Cross-Border Operations:** Proficiency in international trade processes (customs, taxation, FX) and supply-chain management; capable of navigating cultural and operational challenges across regions.
- **Language Capability:** Professional fluency in English; multilingual ability a plus.
- **Brand & Cultural Alignment:** Genuine appreciation for global spirits culture and the ability to authentically communicate brand storytelling with a balance of entrepreneurial drive and market sensitivity.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at *****************************
Compensation:
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Restaurant General Manager
Manager job in Los Angeles, CA
Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests.
Position Overview
The Restaurant General Manager is responsible for overseeing all aspects of the restaurant's operations, including staff management, customer service, financial performance, and operational efficiency. This role involves ensuring that the restaurant delivers an exceptional dining experience to guests while meeting profitability and operational goals. The Restaurant General Manager will lead and manage the restaurant team, enforce company policies, maintain high service standards, and drive sales growth.
Essential Job Duties & Responsibilities
Operations Management
Oversee the daily operations of the restaurant, ensuring all aspects of service, kitchen operations, and cleanliness meet company standards
Maintain a smooth and efficient workflow, ensuring that guests are seated promptly, orders are processed accurately, and food is delivered in a timely manner
Monitor guest satisfaction, addressing complaints or issues as they arise and ensuring prompt resolution
Coordinate with the kitchen and front-of-house staff to ensure high-quality service and timely food delivery
Staff Management & Development
Lead, train, and supervise all restaurant staff, including servers, bartenders, hosts, cooks, and supervisors
Schedule staff shifts, ensuring appropriate coverage during peak hours, special events, and holidays
Conduct regular performance evaluations and provide coaching to improve team performance
Foster a positive work environment and maintain high staff morale, motivating the team to provide exceptional service
Develop and implement training programs for new hires and ongoing training for existing staff to enhance skills and knowledge
Financial Management & Budgeting
Develop and manage the restaurant's budget, ensuring financial goals are met, including revenue, labor costs, and food & beverage costs
Monitor and control operational expenses, including food costs, inventory, and labor, to maximize profitability
Analyze sales trends and implement strategies to increase revenue, such as promotions, events, and upselling initiatives
Prepare financial reports, track performance, and adjust strategies based on financial results
Guest Experience & Service Excellence
Ensure the highest standards of guest service, providing an exceptional dining experience for every guest
Lead by example in maintaining a customer-first attitude, addressing guest concerns or complaints with professionalism and efficiency
Develop and implement strategies to improve guest retention and enhance the overall dining experience
Encourage positive online reviews and engage with guests on social media or other platforms when appropriate
Menu Management & Inventory Control
Collaborate with the executive chef or kitchen team to develop and update the restaurant menu, ensuring it aligns with guest preferences and market trends
Monitor inventory levels, ordering supplies and ingredients as needed to prevent shortages or overstocking
Conduct regular inventory audits to maintain accuracy and reduce waste
Ensure all food items are properly stored and handled according to health and safety regulations
Marketing & Promotion
Coordinate with the marketing team to promote the restaurant and create awareness through social media, advertising, and promotions
Plan and execute events, special offers, and themed nights to drive foot traffic and increase sales
Identify local partnerships and collaborations that could enhance the restaurant's visibility and reputation in the community
Health, Safety & Compliance
Ensure that the restaurant complies with all health, safety, and sanitation regulations, including food handling, cleanliness, and employee safety protocols
Conduct regular inspections to maintain high cleanliness and hygiene standards throughout the restaurant
Ensure that the restaurant is in compliance with all relevant licensing and regulations, including alcohol service, permits, and health inspections
Vendor & Supplier Relations
Establish and maintain strong relationships with suppliers, vendors, and distributors to ensure the timely delivery of high-quality ingredients and supplies
Negotiate pricing and contracts with vendors to ensure cost efficiency and quality
Monitor and evaluate vendor performance, addressing any issues that arise with product quality or delivery schedules
Education and/or Experience
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
5+ years of experience in restaurant management or a related field, with at least 2 years in a leadership role
Proven experience in managing restaurant operations, including staffing, financial oversight, and guest service
Strong understanding of restaurant financials, cost control, and budgeting
Experience in menu planning, inventory management, and vendor relations
Skills/Specialized Knowledge
Strong leadership skills, with the ability to motivate and manage a diverse team
Excellent customer service skills, with a focus on creating an exceptional guest experience
In-depth knowledge of restaurant operations, including front-of-house, kitchen, and service protocols
Strong organizational and time-management skills, with the ability to prioritize and handle multiple tasks simultaneously
Excellent communication and interpersonal skills, both verbal and written
Proficiency in point-of-sale (POS) systems, Microsoft Office Suite, and restaurant management software
Ability to analyze financial reports, track sales, and implement strategies for revenue growth
Knowledge of health and safety regulations, including food safety, sanitation, and alcohol laws
Physical Demands
Ability to stand, walk, and move around for extended periods during shifts
Ability to lift up to 30 pounds (e.g., boxes of supplies or inventory)
Occasional bending, stooping, and reaching to perform tasks or manage inventory
Ability to work flexible hours, including evenings, weekends, and holidays, depending on operational needs
Salary
$100,000-115,000
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our Best Place to Work initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
Senior Freight Operations Manager
Manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
Senior Operations Manager
Manager job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Operations Manager
Manager job in Torrance, CA
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
General Manager, Beacon
Manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.