Manager jobs in Bristol, PA

Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications. We seek a diligent, dedicated and meticulous leader who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must be able to lead a team, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects. Responsibilities: Shift management of 10-20 Production Technicians and Assembly/Test Operators Understand area production goals and how they link to meet customer delivery requirements; execute build plans to meet shipment schedules Continually evaluate and identify staffing needs and excesses to meet goals while minimizing cost; assign the appropriate level of staff for each process step Evaluate all staff for development potential and performance management Ensure accurate execution of process steps per authorized work instructions by properly trained personnel; ensure all staff maintain process proficiency with documented training records Ensure inventory accuracy by timely and accurate recording of materials consumed, scrapped, or quarantined Manage yield loss scrap promptly so that corrective actions can be implemented quickly Ensure that equipment and quality issues are resolved timely, whether through production, engineering, or customer resources Ensure proper housekeeping throughout the department including all work surfaces, equipment, racks and the floor. Requirements: 4 years of operations experience in a leadership role B.S. in Operations Management or a technical discipline is preferred Experience with standard spreadsheet applications is required; experience with ERP systems is preferred Proven ability to communicate effectively across multiple departments with all levels Possess a sense of urgency to resolve problems Demonstrated experience in training or developing personnel in an operations environment Outstanding verbal and written communication skills Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply. Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

JOB TITLE: Practice Support Manager DEPARTMENT: Information Services OFFICE: Philadelphia OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues. Key Responsibilities and Duties: Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff. Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups. Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support. Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review. Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency. Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations. Identify and pilot new technologies and features that improve accuracy, speed, and client value. Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing. Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency. Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices. Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications. Lead and mentor a team of Project Managers, including goal setting, performance management, and career development. Foster a collaborative, high-performing culture focused on quality, accountability, and client service. Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology. Required Qualifications, Skills, and Experience Education and Experience Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred. Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role. Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment. Technical Knowledge Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies. Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture). Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus. Proficiency with Microsoft 365, Windows, and firm systems such as iManage. Core Competencies Strategic leadership, team development, and performance management. Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget. Analytical problem-solving; creative, practical solutions under deadline pressure. Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences. High attention to detail; sound judgment; discretion with confidential information. Customer-centric mindset; continuous improvement orientation. Certifications and Professional Credentials Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current. ACEDS (Certified eDiscovery Specialist) preferred. PMP, PMI-ACP, or comparable project management certification a plus. Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus. Reporting Structure and Team Management Reports to the Practice Support & Innovation Director. Directly manages Practice Support Project Managers. Working Conditions and Additional Requirements: Full-time; may require occasional after-hours or weekend work to meet court and client deadlines. Occasional travel may be required for vendor meetings, training, or firm initiatives. BENEFITS: Comprehensive healthcare, dental, vision, and prescription plans. Commuter, HSA and FSA spending accounts Short-term and long-term disability and life insurance coverage 401k and Pension Plan 20 vacations days, 11 paid holidays Employee Referral Bonus ($3,000.00) ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************. CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator

Operations Manager - Waterproofing, Restoration & Roofing Compensation: $150,000k+ Total Potential (Base + Performance Bonuses + Incentives) Benefits: Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Company-provided vehicle, phone, and laptop Professional development and advancement opportunities Company Overview Tiello is partnered with a leading waterproofing, restoration, and roofing contractor based in NJ, in their search for an Operations Manager to oversee and grow their branch operations across the region. Role Summary The ideal candidate will have 7+ years of leadership experience in waterproofing or restoration and will be responsible for managing P&L, driving revenue growth, and building strong operational teams. This is a high-impact leadership role with significant opportunity to scale branch operations and contribute directly to the company's long-term success. Project Type Waterproofing & Restoration Facade Restoration Masonry Repair Conrete Repair Specialty Building Envelope Services Job Responsibilities Lead branch operations and oversee all project delivery from start to finish Manage P&L, forecasting, budgets, and operational efficiency Recruit, mentor, and develop project management and field staff Build and maintain strong client relationships while expanding service offerings Drive branch revenue growth through operational excellence and market development Ensure strict compliance with safety standards and quality control measures Collaborate with executive leadership to set branch goals and growth strategy Travel as needed to oversee projects and meet with clients Qualifications/Requirements Minimum 7 years of leadership experience in waterproofing or restoration Demonstrated success in growing branch/divisional operations Strong financial acumen with proven P&L management expertise Excellent communication and leadership skills with a focus on accountability and results Ability and willingness to travel as required Eligible to work in the U.S. Legal & EEO Language Tiello LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

Reporting To: Vice President of Network Strategy & Analytics Profile: The Retail Marketplace Operations Manager will support the following: Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer Returns management and disposition Retail and outlet shipping for owned stores The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets. The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals. Responsibilities: Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition. Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency. Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers. Compiling forecasts to be used by the operational teams. Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team. Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise. Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty. Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations. Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations. Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns. Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs. Lead cross-functional initiatives to facilitate process improvements. Qualifications/Requirements: Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field. 5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred. A proven track record in leadership roles with the ability to drive change and foster innovation. Strong collaboration and creative problem-solving skills Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity. Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights. Results-oriented, with a focus on operational excellence and continuous improvement. Exceptional communication and leadership skills. The pay range for this position is: $75,000 per year -$85,000 per year Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp arency Law. About G-III Apparel Group, Ltd. | ************* G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry. G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.

Property and Casualty Insurance Industry Mercer County, NJ The Department Manager oversees the guidance, growth, and management of the Commercial Insurance Team focused on the sales and servicing of both new and existing client policies. This role entails offering technical expertise to facilitate the inside service for clients, both new and current, by managing sales, account development, and troubleshooting in line with the agency's goals and procedures. The aim is to bolster client retention and explore new prospect opportunities to enhance and expand the Unit. Responsibilities encompass a wide range of tasks, including but not limited to: managing service staff, mentoring, and fostering their development. The Manager will handle employee management by setting priorities, creating work plans and schedules, addressing departmental issues, monitoring attendance, and approving expense reports. The management of staff includes tasks like interviewing, hiring, training, supporting career advancement, conducting performance evaluations, implementing performance improvement plans, and managing terminations. Additionally, the Manager will supervise all unit staff in relation to selling, processing, and servicing the insurance needs of clients. It is essential to create a workplace that attracts and retains highly skilled employees while ensuring the Department operates efficiently to meet or surpass sales, retention, and service objectives. The Manager will also outline educational and career development pathways for all Commercial Lines personnel. Hands-on assistance, training, and mentorship will be provided to team members to support their professional growth and success. Goals for both individuals and the department will be established, monitored, and assessed regularly through performance reviews and monthly progress reports. Encouraging teamwork and a culture focused on sales within the department is key. Account rounding and cross-selling or referral opportunities should be actively promoted. The Manager will collaborate with Account Managers to review account retention, guaranteeing compliance with retention goals and achieving agency targets for retained business through proactive initiatives. Monthly meetings will be held to discuss market conditions, competitor insights, product updates, and client servicing. Additionally, renewal meetings with all Commercial Account Managers and production staff will be conducted to ensure that renewals are addressed promptly. Candidates must possess valid Property/Casualty/Life/Health Lines Licenses, where applicable, with a preference for a Bachelor's Degree. A minimum of 7 to 10 years of experience in Commercial account management or processing, particularly in an agency or risk management setting, is necessary, alongside 3 to 5 years of preferred supervisory experience. Industry designations such as ARM, CIC, or CPCU are advantageous, or the candidate should seek further knowledge through relevant courses with the intention of obtaining such certifications. A comprehensive understanding of agency management systems, workflow procedures, underwriting, and sales and service processes is essential, along with a high standard of professionalism, ethical conduct, and visionary leadership qualities.

We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations. Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn. We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must. Responsibilities Work directly with the owners to ensure stores are running smooth Aide employees in buying products Travel to our different locations a few times per week or as needed to check on operations Ensure on site employees are following store guidelines Record and track inventory for all store locations Ensure register amounts and cash on hand is accurate Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary Report to owners any issues, and report status updates throughout day Skills Proven work experience with customer service and management Proven track record of hiring and maintaining a retail team Basic understanding of handheld electronics and their function College experience required Flexibility with schedule Math and computer proficiency required Ability to perform in fast paced environment Prefers and thrives working both independently and among others Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.

*We're Hiring: Business Insurance Division Manager* We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division. This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies. What You'll Do: Lead, coach, and develop a high-performing insurance team Oversee staffing, onboarding, performance reviews, and employee development Manage division policies, workflows, and annual goals Maintain strong carrier relationships and stay ahead of industry changes Partner with senior leadership on strategic initiatives and special projects What We're Looking For: 3-5 years of insurance experience (Preferred) Active NJ Property & Casualty Producer License (Required) Must maintain a valid Driver's License and auto liability insurance (Required) Proven leadership, communication, and problem-solving skills Strong commitment to confidentiality and data privacy Why Join HIG? Work-Life Balance - Hybrid Schedule Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire) Flexible Spending Account Generous PTO (Personal Time Off) and VTO (Volunteer Time Off) 401K - Matching Mentorship and Career Growth Wellness Reimbursement Program Tuition Reimbursement Program If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, is seeking a District Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Manufacturing & Pharma division. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers. What's in it For You: * The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments * The ability to make an impact with a company that is passionate about your career development * Paid training held in the field and at Nalco Water Headquarters in Naperville, IL * Enjoy a flexible, independent work environment * Receive a non-decaled company vehicle for business and personal use * Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: * Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue * Regularly interact across functional areas with senior management or executives to ensure objectives are met * Generate sales forecasts and accurately predict revenue on a monthly basis * Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources * Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business * Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings * Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value * Ensure all new hires achieve training standards that lead to expertise in discussing products & services * Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues * Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge * Reinforce a clear vision for the team corresponding to strategic objectives * Work closely with large, strategic, current and prospective customers to understand business needs Position Details: * Candidate must reside within a commutable distance from Virginia to the Northeast area of the United States. Expectation is living near a major airport within the geographic area. * District Territory will include: Northeast, New York, Pennsylvania, D.C., Virginia * 40% overnight travel required Minimum Qualifications: * Bachelor's Degree * 3 years leading and developing teams * 5 years of successful technical sales or outside sales experience utilizing a consultative sales approach * Ability travel as required to support the district * Position requires a current and valid driver's license * No Immigration Sponsorship available for this opportunity Physical Requirements: * Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) * Ability to perform essential functions of the job, with or without reasonable accommodation Preferred Qualifications: * Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred * 10 years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships * Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $138,200-$207,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: * Undergo additional background screens and/or drug/alcohol testing for customer credentialing. * Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

is All About The Merchandise Manager is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations. Who You Are: Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment. You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision. Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions. You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others Generates a variety of approaches to problem solving including new and novel ideas. You Also Have: Available to work a flexible schedule that will include nights and weekends 3-5 years supervisory experience in retailing environment in visual or merchandising capacity. Proficiency in utilizing available technology, especially Microsoft Office Suite Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet) As The Merchandise Manager, You Will: Operations Ownership Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes. Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening. Ensure compliance with all Store Audit Standards. Take a leadership role in communication, direction, and flow challenges within the store. Maintain Inventory accuracy by regular oversight of Inventory exception reports. Oversee processing of outbound merchandise transfers and returns to vendors (RTV). Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc. Ad hoc responsibilities as needed People Leading and ensuring teams actively recruit and fill open roles with a sense of urgency. Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed. Set goals for Associates in alignment with department objectives. Develop, motivate, and train your team in all aspects of their role. Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting salary for this position is between $67,000-$69,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Job Description About the Role Burns Honda is seeking a Customer Experience Manager to oversee customer satisfaction and reputation management across the entire dealership. This role ensures all customers feel supported, informed, and taken care of. Responsibilities Assist all customers throughout their visit Resolve concerns with urgency and professionalism Follow up with customers after issues are addressed Manage reputation across Google, DealerRater, Cars.com, Facebook, and DriveCentric Respond professionally to all customer reviews Monitor DriveCentric sentiment and identify customers who need support Identify feedback trends and recommend improvements Help maintain strong HSE and CSE scores Strengthen communication between customers, advisors, managers, and BDC Qualifications Strong communication and interpersonal skills Professional, calm approach in difficult situations Reliable follow-up habits and strong organization Customer service or hospitality experience preferred Comfortable using digital communication tools Compensation includes:$60,000-$80,000 per year Benefits include: Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time-in-service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility. Submit to and successfully complete MVR, background check, and pre-employment drug test Valid driver's license with good driving record

Duties and Responsibilities: Manage a team responsible for overall safety, work processes, and daily execution of these depots. Ensure the Area Managers, Depot Managers and Supervisors are aware of future business vision and direction and set expectations to meet Key Performance Indicators for the various goals of each depot to achieve financial growth. Strong focus is placed on the ongoing development of the Area Managers, Depot Managers and Supervisors. Enforces compliance with administrative policies, procedures, OSHA safety rules, and DOT governmental regulations. Performs or provides guidance to subordinates on interviewing, hiring, training, rewarding performance, and counseling of employees. Confers and communicates on a regular basis with Vice President of Field Operations, Engineering & Production, Delivery Service Supervisors, Scheduling Manager, Safety Director, Regional Sales Manager, Human Resources, Operations Managers and Depot Supervisors/Managers to ensure company policies are disseminated and adhered to. Reviews and analyzes expenditure, financial, and operations reports to determine need for expansion of existing schedules, resource allocation and expansion/consolidation of routes to improve operational efficiency. Visits each facility within the District as needed (minimum of once a year to each depot) and evaluates in the areas of uniformity, safety compliance, condition and cleanliness of facility, operational condition of equipment and inventory levels. Identifies potential productivity projects to enhance efficiency or reduce expense. Develops short range operation plans based on company goals and objectives which include resource requirements, process improvements, safety compliance, efficiency, customer service, and process control. Develops short range staffing plans to meet company objectives which includes recruitment, training, and performance reviews. Directs investigations into causes of customer or employee complaints, accident/incident reports, and responds accordingly as required. Reviews and signs off direct report's payroll, vacation, and sick/personal time. Interviews, hires, and trains employees for departments. Conducts performance reviews on a consistent basis. QUALIFICATIONS: A minimum of five years of experience as a supervisor of a remote field-based team of employees preferred. Experience in facilitating and managing operations while improving productivity and quality throughout organization. Strong management attributes and successful experience in both leadership of people and the ability to define future business vision and direction. Extensive operations leadership and management experience including multiple years' experience in distribution environment. Possesses extensive knowledge of financial metrics and operations-specific budget requirements. Very strong problem solving and analytical skills and should be a systematic thinker. Proven ability to work with management and staff to execute operation plans within cost, quality, and time requirements. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Effectively write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, customers, and the public.

Business Manager - Fresh Sales (Retail Channel) Why Join as a Business Manager at Clemens Food Group? Because you're ready to be more than a cog in the wheel. At Clemens, you'll drive strategic growth initiatives for top-tier retail customers, backed by a team and company rooted in values, innovation, and over a century of trust. The Impact You'll Make You'll be the connective tissue between our external sales partners and internal teams. Your decisions will directly influence customer satisfaction, operational excellence, and profitability across the Fresh Sales Retail channel. From managing customer specific projects to crafting customer presentations, you'll be at the center of strategic retail success. What You'll Do Champion and manage P&L, forecasting, and supply chain process improvements. Own margin management with weekly insights and action plans. Lead customer-driven innovation projects including new opportunity setups. Partner with retail sales team to execute customer-specific strategies, reports, and business reviews. Collaborate with Sales, QA, Marketing, and Supply Chain on process improvements impacting quality and service levels. Leverage tools like SAP, CRM, and BI platforms to turn insights into impact. What Makes This Role Exciting? Direct exposure to senior stakeholders and executive reviews. Lead high-visibility customer initiatives that shape our retail strategy. Collaborate cross-functionally and build a wide internal network. Constant learning: new systems, new challenges, new growth. Be empowered to improve processes and leave a lasting mark. What We're Looking For 2+ years in analytics, project management, sales, or a related field. Bachelor's degree or equivalent experience. Strong project and stakeholder management capabilities. High comfort with data, systems, and turning insights into strategies. Resilient, adaptable, and proactive with a growth mindset. Skills & Mindset Analytical. Problem-solver. Excel wizard? Even better. A strong bias for action leading to getting projects across the finish line. A strong communicator who thrives in collaborative environments. Able to toggle between big-picture thinking and executional detail. Calm under pressure and comfortable driving decisions with data. Growth-oriented with a team-first attitude. Your Future at Clemens This is more than a job it's a leadership launchpad. Grow with a company that invests in your development, supports your ambitions, and celebrates your impact. Application Note: Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.

As Assistant Manager, you'll be joining a world class Company that has 130 years of experience servicing our customers and providing great jobs for great people like you! At Sunoco, our employees come first and when you join us you are joining a family! This is an hourly non-exempt full-time position reporting directly to the General Manager. Your mission is to ensure that your customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Join us in our commitment to serving our local communities and maintaining our iconic American brand. We offer a competitive hourly rate, health insurance, a retirement plan, and abundant fast track career opportunities! Our mission is to ensure that our customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Additionally, we offer the following bonuses: Sign On Bonus: * $500 for all new hires with 0-2 years of relevant experience * $750 for all new hires with 2-3 years of relevant experience * $1,000 for all new hires with 3+ years of relevant experience * This bonus to be paid out in three increments: 25% after 30 days, 25% after 60 days, 50% after 180 days * The referred employee be active at the time of bonus payment and in good standing Referral bonus: * $1,000 for successfully referring a new hire to the store * This bonus to be paid out in three increments: $250 after 30 days, $250 after 60 days, and $500 after 180 days * The referred employee must be active at the time of bonus payment and in good standing General Responsibilities: * Assist the General Manager with the efficient and effective management of the facility and managing the location in the absence of the General Manager * Provide excellent customer service and effectively manage employees during absence of manager, including addressing employee relations issues * Manage expenses, merchandizing, profits and losses to ensure the financial stability of the operation; banking and completing DSR and shift analysis reports * Conduct competitor surveys at the direction of management using personal vehicle * Available to work any day and any shift as required. Qualifications/Experience/Education: * Customer service, leadership, & basic computer skills * Retail experience is a plus but not required (we will train you!) * Valid driver's license is required to perform banking responsibilities and to conduct competitor surveys. Reliable transportation and valid automobile insurance is required * Ability to lift/carry up to 25 pounds and operate a dolly/handcart for heavier items * Previous customer service experience is a plus * High school diploma or general education degree (GED) is preferred, or equivalent experience.

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $18.20 - $25.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Apply Description The Spa Manager plays a very important role in the daily operations of our business. They are responsible for driving sales and overseeing the execution/implementation of key business initiatives for the spa. They oversee the day-to-day activities of our spa to ensure our customers are consistently treated to an impeccable customer service experience, and that the operations run smoothly, efficiently and profitably. In addition, our Managers have the responsibility to manage our team of Service/Treatment Specialists; they ensure that all policies/procedures have been clearly communicated and are adhered to, maintain positive employee relations and last but not least, ensure that we are staffed with the best and brightest team members. Spa managers are also an integral part of our relationship with the Airports and our business partners across all of our locations. Schedule flexibility is key; this position is based in an airport and will require availability to work varied shifts (beginning before 7:00am and ending after 8:00pm), Holidays and weekends. Duties Customer Experience Lead team in creating an outstanding experience for the customer (pampered to perfection, customers are greeted in a professional, friendly, and timely manner Provide best in class customer service by greeting and assisting customers, and excellent floor leadership skills-own and manage the sales floor: Protect employees and customers by providing a safe and clean spa environment. Direct and supervise employees engaged in delivering best in class services for our customers. Sales Achieve financial objectives by monitoring annual budget; analyzing variances, maximize results in the area of sales, merchandising and operations. Analyze KPI's to create work schedules to ensure appropriate zone coverage. Brand Ambassador Maintain new and ongoing relationships with airport leadership and liaise with corporate office staff. Attend monthly Concession Meetings at Airport Team Interview, select and on-board talent for your team. Keep employees motivated and working as a team, making sure each member of their staff understands company policies and guidelines. Maintain operations by initiating, coordinating, and enforcing program, operational, and Human Resources policies and procedures; and initiating corrective actions. Maintain positive employee relations by keeping open lines of communication with team. Operations Ensure adherence to local licensing board rules and regulations. Ensure consistent and timely opening and closing the Spa. (Including but not limited to reconciling the register, transfers, inventory audits and spa execution audits) Ensure availability of merchandise and services by maintaining appropriate inventory levels. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Administrative and computer skills that support accurate and timely reporting, cash collection/reconciliation, payroll management, service and retail inventory management, record keeping, and operation of POS System. Work Experience Requirements A minimum 5 years management experience in spa, retail, hospitality, wellness, airport or beauty industry Strong organizational qualities and confidence, with sound communication and customer service skills. Previous experience in recruiting, training and motivating commission based staff members. Proven ability to foster a spirit of teamwork and camaraderie while achieving business goals. Must be able to lift, push or pull up to 35 pounds; and stand and or walk up to 10 hours per day. This position is based in an airport and will require flexibility and availability to work varied shifts, including Holidays, evenings and weekends. Education Requirements: Bachelor's degree or equivalent years' experience. Key Competencies Decision making Leadership Results driven Integrity Quality Productivity Dependability Customer Focus Teamwork Adaptability

Please click here to review our Applicant Privacy Policy. SET THE COURSE The Marlin Bar Assistant Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards. BE THE ISLAND GUIDE Assists in creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth. Assist the Marlin Bar Manager to develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team. Maintain appropriate staff levels. Hire qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback. Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job. Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures. In partnership with the Marlin Bar Manager, assist employees with career development strategies to improve employee retention and build bench strength. Manage individual restaurant expenses ensuring budgetary compliance. Ensure consistent execution of Company policies and procedures. Develop/streamline Marlin Bar processes in partnership with the Marlin Bar Manager. Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential. Ensure employee appearance appropriately reflects the Tommy Bahama brand image. Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Manager, and Marlin Bar Store Manager Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture. Influence the team to embrace, articulate, and reflect the Tommy Bahama Values. Demonstrate the Tommy Bahama Core Values in all business decisions and actions. Commit to maintain the culture through the evolution of the business. Be receptive to feedback and coaching. Possess complete knowledge and enforcement of all food and beverage menus - including ingredients, preparation methods, and presentation. Possess complete knowledge, application, and enforcement of all Hospitality Standards. Ability to interact with the guest and cultivate authentic relationships in the community. Practice proper cash handling and proper operation of the point-of-sale system. Be proficient in food handling, safety and sanitation guidelines. Other duties as assigned. ESSENTIALS FOR LIFE IN PARADISE High School diploma or GED required. Must be 18 years of age or older. Generally, 3 years of Food and Beverage experience with some leadership experienced preferred. Must have current food handler's card and alcohol service certification as required by federal/state/local law. Familiarity with Open Table reservation systems preferred. Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays. Basic math skills. Computer (Microsoft Office) skills. ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) Possible Travel for training and assisting at other Tommy Bahama locations Ability to work varied hours and days including nights, weekends and holidays as needed Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

POSITION DESCRIPTION: Manager Division/Department: General Spa Reporting Relationship: OwnerLocation of Employer: Position Classification: Management Pay Structure : Base + commission Position Objectives: The main objective is to ensure the delivery of memorable guest experiences and operate a profitable spa. Other objectives include:Operation - Oversee all functions of the spa's daily operations Leadership - Lead/manage the spa team according to business standards Teambuilding - Recruit, train and retain a professional spa team Performance - To achieve monthly performance targets for self and spa team Marketing - To market the spa's services and products Position Activities and Responsibilities:All to be performed according to the spa's training manuals and videos. Spa Manager is responsible to know all spa's manuals. Spa Team Recruit, interview, hire, train, reward, and manage/lead team members using CLARITI hiring system and ICARE coaching models Ensure that team members are current with insurance and licensing requirements Be a role model for the spa team Communicate the vision and mission Actively plan host and conduct team meetings Implement, practice, and enforce all policies and procedures according to spa manuals Ensure the team is following guest protocols and delivering the ultimate spa experience Resolve team member conflicts or grievances; act as liaison between team and spa director Resolve guest issues Monitor and evaluate team targets and goals Conduct team performance evaluations and monthly one on one meetings Determine and publish team schedules Enforce and monitor team image - uniforms, makeup, hair, shoes Award and recognize the team Spa Delegate cleaning and organizing responsibilities and ensure they are followed through by conducting area/room audits Monitor cleanliness of spa/salon and ensure all sanitation/sterilization tools are used and available, assist with all board inspections Maintain an inviting and guest friendly retail spa boutique Maintains beverage station and ensures adequate stock of needed supplies Assists with laundry and spa cleaning when necessary Ensure signature spa scent is present at all times Verify all spa linen are appropriately cared for Monitor physical spa environment/working conditions: Spa, Spa office, Equipment/machinery used: Music system, phone, computer, copy machine, inventory tracking equipment, credit card machines etc. Inventory Management Spa Manager is responsible to use purchase order and receiving system when placing orders Monitor proper professional product usage Assure proper retail mix Track retail inventory - performance sellers & non-sellers Monitor professional product usage Spa Financials Review overall spa and team performance reports Track budget vs. actual Track Volume per Guest for service and retail Calculate payroll Track business performance. Service and retail Identify and correct issues that may prevent increased sales - trouble shoot Avoid overspending, stick to the budget Discover untapped revenue generators Communicate financial goals to the team Monitor daily performance OperationOrientation manual Departmental training manual Operational guidelines - policies, procedures, protocols Treatment room image and expectations Spa cleanliness Positive environment free of drama and negativity Monitor reception department efforts Education Schedule and conduct continuous training sessions Schedule and actively host team meetings Educate team on the spa treatments and products and how to promote them Plan and schedule supplier training sessions Train the team on business strategies to increase revenue for both service upgrades and retail sales Relations Communicate and build relations with all departments Monitor guest relations and retention Establish business to business relations and strategies Meet and report efforts to spa director or owner Marketing Work with the spa owner to create and implement marketing strategies Build media relations, be the spa's spokesperson Assist the owner with the coordination of special events to promote the spa such as: trade shows, bridal expos, career nights, employee parties, etc. Create promotions and upgrade opportunities to increase revenue Desired Qualifications: Experience in building, developing, leading, and managing a spa/salon team Computer skills and aptitude for mastering spa software Proficient with Excel and Word Good writing and communication skills Flexible schedule, weekends mandatory and ability to work 40 hours + per week Lives and is passionate about the spa lifestyle Experienced with guest service (hospitality and retail highly desired) Behavioral Characteristics Strong guest service orientation Strong leadership skills, motivational, and inspirational Cheerful, upbeat personality, with leadership style Enjoys fostering team environment, coaching and mentoring Excellent communication skills, good public speaker Flexible and cooperative Patient and level headed High personal standards, good self-esteem Pays attention to detail Good organizational skills and follow through Able to multi-task and improvise on the spur of the moment High energy, able to work in fast-paced environment Good sense of time; prompt, able to meet deadlines Good sense of humor Self-motivated and able to motivate and influence others successfully Able to work well under pressure Seeks professional growth, knowledge and enjoys teaching others Appear polished and with professional image Great work ethics - role model Confident and committed to the spa & team Displays masterful knowledge of the spa, all spa services, and all spa retail Positive and self-disciplined Honest, loyal, and trustworthy Accountable and dedicated Resilient and driven Compensation: $25.00 per hour