Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 3d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Manager job in Culver City, CA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 5d ago
Operations Manager
Zoom Casa
Manager job in Los Angeles, CA
Employment Type: Full-Time
Compensation: Competitive Salary + Performance Incentives
About the Role
We are seeking a highly organized, detail-oriented Real Estate Operations Manager to oversee and optimize the operational backbone of our residential real estate business. This role is responsible for managing transaction workflows, improving cross-functional coordination, ensuring regulatory compliance,
and building scalable systems that support acquisitions, renovations, listings, and resales.
The ideal candidate has a strong real estate operations background, thrives in fast-paced environments, and brings a process-driven mindset to complex, multi-step transactions.
Key Responsibilities
Transaction & Workflow Management
Oversee the full real estate transaction lifecycle, from contract to close, including acquisitions, renovations, listings, and resales
Ensure smooth coordination between escrow, title, agents, lenders, inspectors, contractors, and internal teams
Maintain accurate timelines, documentation, and compliance across all transactions
Process & Systems Optimization
Design and implement scalable SOPs for transaction management, file organization, and cross-team handoffs
Optimize workflows for lead intake, contract execution, escrow, renovation, and resale operations
Improve document management systems (e.g., Google Drive, CRM, transaction platforms)
Compliance & Risk Management
Ensure adherence to state and federal real estate regulations, disclosures, escrow procedures, and documentation standards
Monitor contract compliance, contingency timelines, and regulatory requirements
Identify operational risks and implement mitigation strategies
Cross-Functional Leadership
Act as the operational liaison between Sales, Escrow, Construction, Marketing, and Finance
Resolve bottlenecks, miscommunications, and process breakdowns
Support leadership with operational insights and performance data
Performance & Reporting
Track KPIs related to transaction speed, cost control, compliance
Prepare operational reports for leadership
Drive continuous improvement through data-driven decision-making
Team Development
Support hiring, onboarding, and training of operations staff
Enforce SOPs and accountability standards
Foster a culture of precision, ownership, and operational excellence
Qualifications
5+ years of experience in real estate operations, transaction coordination, escrow, or brokerage management
Strong understanding of:
Residential real estate transactions
Escrow and title processes
Contract timelines and contingencies
Compliance and disclosures
Experience managing high-volume transaction pipelines
Proficiency with:
Transaction management platforms
CRMs
Google Workspace
Document management systems
Excellent organizational, communication, and problem-solving skills
Ability to manage multiple transactions simultaneously in a fast-paced environment
Preferred Experience
Experience working with:
Residential brokerages
Real estate investment firms
iBuyers or home-flipping operations
Background in:
Escrow or title
Transaction coordination
Operations leadership
Familiarity with:
MLS systems
Offer management workflows
Renovation timelines
Vendor coordination
Experience ensuring compliance with:
State real estate regulations
Disclosure requirements
Fair housing laws
Why Join Zoom Casa?
· Opportunity to lead and scale real estate operations
Work closely with leadership to streamline transaction workflows
· Competitive salary and performance-based bonuses.
· Work with a passionate team committed to empowering homeowners and simplifying
real estate.
· High-impact role in a fast-growing organization
Ability to Commute:
· Encino, CA 91436 (Required)
Work Location: In person
$67k-115k yearly est. 1d ago
Assistant Manager, Amazon Fresh Stores
Amazon.com, Inc. 4.7
Manager job in Moorpark, CA
We are looking for an Assistant Manager who can bring Amazons customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experienc Assistant Manager, Manager, Assistant, Store, Operations, Management, Grocery
$36k-45k yearly est. 3d ago
Paper Mill Operations Manager
Korn Ferry 4.9
Manager job in Oxnard, CA
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE# 510736747
$93k-143k yearly est. 3d ago
Visionary District Leader - Student-Centered
Cosa 4.1
Manager job in Glendale, CA
A small rural school district in California is looking for a Superintendent who values collaboration and community engagement. The ideal candidate will lead a team focused on student success and support school and community partnerships. This role requires strong leadership skills, a commitment to transparency, and the ability to build relationships. A candidate must hold or be in the process of obtaining an Oregon administrator license. The salary range is competitive at $130,000 to $150,000 annually, complemented with benefits.
#J-18808-Ljbffr
$130k-150k yearly 5d ago
Studio Manager
Karen Lord Pilates Movement
Manager job in Los Angeles, CA
Studio & Front Desk Manager
Karen Lord Pilates Movement - Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities:
Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
Serve as primary operational contact for front-desk and trainer teams.
Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
Deliver outstanding customer support; resolve client concerns calmly and positively.
Maintain and update studio policies, procedures, and operations manuals.
Enforce studio standards and ensure staff + clients follow guidelines.
Manage product inventory, supplies, and ordering workflows.
Represent ownership, execute strategic vision, and organize special events + brand collaborations.
Maintain a clean, organized, and professional studio environment.
The role may include some front-desk hours when needed.
Driving required: the position will travel to multiple locations.
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.
Highly organized with strong multitasking and operational focus.
Exceptional attention to detail and a proactive mindset.
Tech-savvy: adept with scheduling systems, Mindbody software, and business operations.
A kind, positive, upbeat personality that aligns with our inclusive studio culture.
Interest in fitness and wellness; experience in a studio environment strongly preferred.
Why You'll Love Working Here
Join a growing boutique Pilates group with expansion ahead.
Work in a supportive, care-first team culture that values growth and internal promotion.
Opportunity to lead and shape operations across multiple locations.
Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply:
Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Work Location: In person
$55k-147k yearly est. 1d ago
Studio Photography Manager
PTR Global
Manager job in Culver City, CA
Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality.
Responsibilities:
Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination.
Lead a team of photographers and support staff to ensure the successful execution of photography projects.
Collaborate with clients and creative teams to understand project requirements and deliver exceptional results.
Maintain and organize studio equipment, ensuring it is in optimal working condition.
Ensure all photography meets quality standards and aligns with project goals and brand guidelines.
Stay updated on industry trends and advancements in photography techniques and equipment.
Manage budgets and timelines for photography projects, ensuring efficient use of resources.
Qualifications:
Proven experience as a Studio Photography Manager or in a similar role.
Strong knowledge of photography techniques, equipment, and software.
Excellent leadership and team management skills.
Exceptional organizational and time management abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Creative mindset with a keen eye for detail.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $52
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
$50-52 hourly 1d ago
General Manager
TSI Group 4.3
Manager job in Los Angeles, CA
Located in Sun Valley, CA, the General Manager runs the division largely as a stand-alone leader with autonomy over the business. The GM will be responsible for creating vision, strategy and execution that will lead to growth and increased profitability of the company. The role will lead the growth and includes full P&L ownership. Key focus areas include Operational Performance and Fiscal Management, Sales Strategy, Business Development, Estimating. The GM leads a two-shift aerospace/defense plating operation team of direct and indirect reports in an office and shop environment.
Responsibilities
Cultivate a high-performance work environment that aligns core business strategies, drives stronger employee engagement, and creates a safe working environment for all employees.
Implement a culture of accountability with employees by establishing expectations and metrics for employees; communicating expectations; monitoring results and communicating poor performance.
Build out a team for growth and acquisitions with a focus on accounting and sales.
Ensure cross-training coverage and a strong bench is in place for all key roles.
Work hands-on with Operations and Commercial Teams to oversee the day-to-day operations and identify and develop plans to reduce waste and inefficiencies.
Ensure production schedule is current and accurate and jobs are prioritized in the shops.
Oversee procurement and subcontracting activities to ensure items are purchased within budget and meet contractual requirements.
Ensure a “safety first” working environment is prioritized for employees by developing safety awareness programs.
Oversee Environmental team including ensuring compliance and reporting
Monitor quality processes to ensure best-in-class field construction is achieved.
Quality approvals for Nadcap, FAA
While working closely with the Controller, own and manage the division's financial results, including profit & loss and balance sheet. Monitor revenue, expenses, assets, and liabilities, ensuring accurate reporting and compliance. Communicate financial performance and risks to leadership.
Conduct financial and operational analysis to support decision-making. Review key metrics, identify trends, and recommend improvements to drive efficiency and profitability.
Develop a solid understanding of the financials and identify areas of opportunities to improve the performance of the business.
Understand existing customer and vendor contracts; negotiate areas of risks including payment terms, warranty periods, etc.
Communicate financial results, potential risks, and action plans to improve performance to ownership.
Develop an intimate understanding of the business, product lines, and operations.
Develop and execute a strategy for growth including setting sales targets, business objectives, financial plans, and operations targets.
Leverage, develop and maintain strong working relationships with customers.
Protect and grow relationships with Boeing, Lockheed, and other aerospace customers
Oversee standard costing processes for individual components and assemblies, ensuring accurate per-piece cost calculations.
Manage custom project pricing, including both quoted and time & materials (T&M) approaches, to ensure competitive and profitable bids.
Develop and implement estimating strategies that align with business objectives and drive margin improvement and customer retention and acquisition.
Utilize and continuously improve estimating tools and systems to enhance accuracy, efficiency, and consistency in project cost assessments.
Experience, Qualifications & Attributes
At least 10 years of progressive experience manufacturing with experience in chrome plating/coatings and a strong focus on process improvement and operational leadership
Experience with engineered finishing processes (coatings, surface treatment, heat treatment, etc.) is relevant
Aerospace/defense experience would be ideal
A post-secondary level of education with preference for either a business management degree or engineering degree or relevant experience
Hands-on experience in working at a leadership level in a production environment, focused on quality control and process improvements
Familiar with OEM expectations and certification environments
Proven experience managing full P&L responsibility, including financial planning, reporting, and performance optimization
Demonstrated success in talent development, including recruiting, training, mentoring, and building high-performing teams
Experience leading remote or distributed teams, ensuring effective communication, collaboration, and results across multiple locations
Merger and acquisition experience is considered an asset, especially with integration and change management in manufacturing environments
Understands industry standards
Proven ability to lead multi-shift manufacturing environments
Strong leadership with the ability to motivate the team to grow the business.
Excellent judgment, strategic thinking, and creative problem-solving skills.
Skilled in negotiation and conflict resolution, fostering a collaborative and productive work environment.
Exceptional relationship-building and communication skills with employees, customers, and stakeholders.
Financial acumen to support P&L management, costing, and pricing models.
High standards of ethics, integrity, accountability, and respect for others.
Adaptable and resilient, able to lead through change and drive continuous improvement.
We thank all interested parties but only those selected will be contacted to move forward.
$116k-188k yearly est. 5d ago
Operations Manager
Don't Be Sour
Manager job in Los Angeles, CA
The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
Oversee all aspects of building maintenance, repairs, and upkeep
Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
Conduct regular facility inspections and preventative maintenance checks
Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
Serve as the Venue Representative / Site Rep for all events
Once contract and payment are completed, introduce yourself via:
Initial intro call
Follow-up intro email
Two weeks prior to event:
Conduct prep call
Complete Event Prep Form in HoneyBook
Confirm all logistics, timelines, staffing, and special requests
Build rapport with clients, planners, and vendors while protecting venue policies and standards
Act as the on-site decision-maker and client-facing authority during events
3. Event & Venue Operations Support
Ensure venue is fully operational and event-ready for all bookings
Manage and train all Event Hosts / Site Reps
Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors
Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage
Monitor:
Capacity and guest flow
Safety and compliance
Noise, elevators, restrooms, and common areas
Troubleshoot issues in real time during events
Each event requires:
Site Rep / Venue Manager (Operations Manager or trained delegate)
Security / Hosts
Cleaning (during & post-event)
A/V Engineer (if applicable)
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Schedule all event staff once event prep is completed (2 weeks prior)
Ensure staff are briefed, trained, and aligned with SOPs
Dress Code
All staff: all black
Security & A/V: formal black blazers
No hats, scarves, bags, or noticeable accessories
Staff Conduct Rules
No alcohol consumption before, during, or after events
Staff may not consume event food or beverages
Staff may bring personal food/water and store in BOH only
No guest engagement unless necessary for duties
No phone use while on duty
No accepting goods, favors, or participation in event activities
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for:
Opening & closing procedures
Event setup and breakdown
Emergency protocols
Security coordination
Cleaning and sanitation standards
Vendor and contractor access
Staff conduct and escalation procedures
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
Ensure compliance with building codes, fire safety, and health department regulations
Manage permits and inspections as required
Work closely with security teams to uphold safety standards
Handle incident reporting and post-event operational reviews
Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues)
7. Inventory & Asset Management
Track all venue assets: furniture, fixtures, tools, equipment
Maintain organized storage and BOH areas
Ensure toiletries, supplies, and consumables are always stocked
Place and manage supply orders proactively
Prevent loss, misuse, or damage of venue property
8. Vendor & Budget Oversight
Source, negotiate, and manage vendors and contractors
Monitor operational spend and stay within approved budgets
Submit invoices for approval related to operations and maintenance
9. Tools & Systems
Must be proficient in:
Trello - task management
HoneyBook - CRM & event prep
Tripleseat - Lillian venue events
Google Workspace - documentation & communication
Slack - internal communication
Rentman - staffing & scheduling
Venue Manuals
Qualifications & Skills
3-5+ years experience in venue operations, hospitality, facilities, or event production
Strong understanding of building systems and preventative maintenance
Highly organized, proactive, and detail-oriented
Calm under pressure; decisive and solutions-oriented
Strong client-facing communication skills
Confident managing staff, vendors, and security teams
Comfortable creating systems, checklists, and documentation
Flexible schedule including nights, weekends, and event days
Success Looks Like
Events run smoothly with minimal intervention from ownership
Clients feel supported, informed, and confident
Issues are solved before guests notice
SOPs are clear, followed, and continuously improved
Venue is clean, safe, compliant, and always guest-ready
Ownership trusts this role to fully "handle it" end-to-end
$67k-115k yearly est. 3d ago
General Manager
Endwell Hospitality
Manager job in Montecito, CA
General Manager of Monte's - Opening Soon
Reports to: Director of Operations
Key relationships: Managing Partners, Director of Operations, Executive Chef
Employment Classification: Exempt, Full-Time
Tip Eligible: No
Monte's will focus on being a casual, community-driven space focusing on produce sourced from Rincon Hill Farm, as well as Central California Coast's bounty of produce, seafood, and protein. The menu will be farm-driven and fun, balancing comfort and creativity through highlighting seasonal ingredients, bold flavors, and an unfussy approach to cooking.
General Description:
The General Manager is responsible for managing all restaurant operations in accordance with standardized policies to ensure the restaurant runs smoothly, best practices are in place to drive revenue and profitability, and acts as the leader to drive the culture and morale of the team.
Essential Duties & Responsibilities
The essential functions include, but are not limited to the following and may change or be adjusted at any time:
Work with the Director of Operations to set the direction of the business in day-to-day operations as well as developing and executing a plan to drive sales, manage costs, and grow the business.
Prepare FOH schedule with oversight from the Director of Operations; ensures the FOH is properly staffed and in line with labor budget goals.
Manage FOH staff employee relations and disciplinary action, with oversight from the Director of Operations.
Manage daily reporting of FOH labor, including managing timesheets and sales reports.
Assist Director of Operations with payroll administration by providing timely updates to labor reports, expenses, and new hire onboarding.
Report all repair and maintenance needs to the Director of Operations in a timely manner to ensure safety and aesthetic consistency on a daily basis.
Work directly with the leadership team to promote a strong and unified leadership dynamic-breaking barriers of separation between FOH and BOH.
Lead daily pre-shift meetings, updating staff on operational and service changes and encouraging an open-door environment.
Oversee and manage the dining room management team, ensuring that they are performing up to standard and supporting the needs of the restaurant in their given roles.
Manage upkeep of FOH training materials, working collaboratively with the Director of Operations to ensure service standards are communicated and upheld.
Enhance and strengthen guest relationships, established and new, recognizing regular guests and VIPs.
Promote cooperative effort, a team spirit, good morale and positive culture among employees.
Resolve complaints from guests in a polite, friendly manner, ensuring complaints are escalated to the Director of Operations when necessary.
Ensure the entire space looks, smells, and feels great (lighting, temperature, bathrooms, cleanliness, and seating arrangements)
Participate in training about standardized policies (HR, fire, hygiene, health, safety, employee handbook, etc.)
Set an example for impeccable service, maintaining the ability to do any FOH job in the restaurant in the absence of staff or during moments of high volume.
Responsible for ensuring that all opening duties, server checkouts, and restaurant closing duties are performed daily to standards, delegating this responsibility when appropriate.
Maintain a strong understanding of company background, core values and philosophy.
Adhere to all company safety and sanitation policies and procedures.
Perform other work-related duties as assigned.
Brand
Understand and communicate Monte's values and brand philosophy to customers and staff and set the tone for a positive work environment.
Promote Monte's vision while establishing us as an innovator within our industry.
Actively involved in Monte's publicity opportunities and community outreach.
Walks the talk with who we are and what we stand for internally and externally.
Brings to life a guest-centric vision with our retail operations.
Sanitation, Hygiene, and Safety
Maintain and strictly abide by state sanitation/health regulations and hotel requirements and procedures.
Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
Inspect the cleanliness and organization of the line and workstations; rectify any deficiencies.
Inspect the cleanliness and working condition of all tools, equipment and supplies, ensuring everything complies with standards.
Reports to the General Manager of any maintenance or repairs needed.
Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations.
Maintain proper storage procedures as specified by Department of Health requirements.
Menu Knowledge
Maintain an understanding of Monte's food menu.
Have a grasp of Monte's beverage program and be able to summarize our philosophy and identify our different offerings.
Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff.
Experience/Education
Minimum 5-7 years working in a high-touch restaurant environment.
Restaurant Management Certification or college degree, preferred.
Previous management experience required.
Experience with operations management, team management, and team development.
Proficient in a variety of technology systems, especially Google Suite, Toast POS, Resy, and 7Shifts.
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
Hold valid ABC certificates
Willingness to maintain a clean, healthy, and safe working environment.
Ability to coordinate multiple activities with attention to detail.
Ability to work independently, with minimal supervision.
Physical Demands and Work Environment
Polished personal presentation: grooming meets Company standards, as outlined by Employee Handbook.
Ability to be flexible with job demands and open-minded when being asked to complete tasks.
Ability to operate and use all equipment necessary to run the restaurant.
Ability to handle stress under pressure.
Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds.
Ability to work varied hours/days as business dictates.
Ability to stand and walk for up to 8-10 hours a day, including moving between multiple levels while utilizing stairs.
Endwell Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$66k-132k yearly est. 5d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 1d ago
Associate Manager Medical Information
Net2Source (N2S
Manager job in Santa Monica, CA
Title: Associate Manager Medical Information
Duration: 11 Months
Pay Range- $50- $55 per hour
The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes.
Key Responsibilities
• Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ)
• Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests
• Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations
• Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content
• Prepare data-on-file documents to support response documents and complex inquiries
• Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials
• Understand and anticipate the needs and preferences of internal and external stakeholders
• Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development
• Prepare customer interaction reports and share insights with internal stakeholders
• Oversee and/or evaluate external consultant writers as needed
• Provide process and product training to colleagues and vendors as required
• Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities
• Identify, report, and record adverse events and product complaints in accordance with SOPs
• Participate in medical information activities and projects aligned with global and regional strategic plans
• Work under the supervision of a manager or senior colleague
Knowledge and Skills
• Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams
• Ability to clearly communicate scientific data to diverse audiences, including members of the public
• Knowledge and understanding of Client's marketed and investigational products
• Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations
• Strong ability to analyze and evaluate clinical, biomedical, and scientific data
• Proven ability to build and maintain strong cross-functional relationships
• Strong attention to detail, project management, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Awareness of digital solutions for engaging healthcare providers and patients
• Prior experience with problem-solving and project management preferred
Education and Experience
• Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred)
• Experience in medical information or a healthcare environment preferred
• Experience in the pharmaceutical industry or with a medical information vendor preferred
• Experience in Cell Therapy, Hematology, or Oncology preferred
$50-55 hourly 3d ago
Store Manager
Staples, Inc. 4.4
Manager job in Los Angeles, CA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$40k-59k yearly est. Auto-Apply 2d ago
General Manager
Ciresimorek
Manager job in Los Angeles, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$65k-128k yearly est. 3d ago
General Manager, Beacon
Critical Role
Manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
$65k-128k yearly est. 3d ago
Operations Manager
Counter 4.3
Manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 4d ago
General Manager
Christin Marie Studio
Manager job in Los Angeles, CA
Job Description: General Manager
Compensation: $100K annually
Contract Type: Full-Time Contractor
Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced General Manager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase.
Role Overview: The General Manager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities.
The General Manager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives.
Key Responsibilities:
Operations & Execution Leadership:
Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time.
Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies.
Ensure seamless operational continuity across campaigns, launches, and core business functions.
Team Leadership & Accountability:
Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards.
Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence.
Act as the first point of escalation for operational and people-related issues.
Operational Systems & Continuity:
Build, document, and maintain scalable operational systems and workflows.
Ensure redundancy and coverage across inventory management, production, fulfillment, and returns.
Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness.
Financial & Performance Oversight:
Manage operational budgets, staffing costs, and execution-related expenses.
Monitor margins, cash flow, and performance metrics tied to operational efficiency.
Partner with leadership on forecasting and financial planning as it relates to operations and execution.
Marketing & Revenue Execution Support:
Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships.
Ensure cross-functional coordination and operational readiness for revenue-driving activities.
Identify execution constraints early and communicate risks or needs to leadership and creative teams.
Qualifications & Skills:
5+ years of experience operating or leading a small to mid-size consumer or creative brand.
Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows.
Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred.
Strong people leader with the ability to manage teams, enforce processes, and drive accountability.
Financially literate with experience managing budgets, margins, and operational performance.
Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments.
What We Offer:
A collaborative, fast-paced work environment within a growing fashion and jewelry brand.
The opportunity to take ownership of studio operations and directly impact business scalability and performance.
Competitive compensation and the chance to partner closely with a creative founder and leadership team.
Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!
$100k yearly 3d ago
Spa Manager
Millman Search
Manager job in Los Angeles, CA
Spa Manager - Join a luxury boutique spa redefining the modern wellness experience.
With stunning locations in New York City and West Hollywood, this spa blends timeless design with advanced wellness treatments to create something truly distinctive elevated, luxurious spa experiences offered at an accessible price point.
Our sophisticated spaces feature state-of-the-art equipment and a serene, design-forward atmosphere where guests can slow down, feel cared for, and enjoy every detail.
Behind every guest experience is a passionate team of expert therapists, attentive sales associates, dynamic managers, and visionary leaders. Collaboration, creativity, and a shared commitment to excellence are at the heart of everything we do.
If you're driven by purpose, inspired by design, and passionate about wellness, we invite you to grow with us.
Position Overview
The Spa Manager plays a key leadership role overseeing daily operations, ensuring exceptional service, and driving revenue growth. This is a hands-on, client-facing position that requires strong leadership, problem-solving, and sales acumen. The Spa Manager will lead front desk operations, optimize sales performance, and foster a positive, high-performing team culture.
Reporting directly to the Head of Operations, this role is responsible for achieving membership and package sales goals, maintaining service excellence, and ensuring operational efficiency.
Key Responsibilities
Sales Leadership & Revenue Growth
Drive membership and package sales through high-conversion sales strategies.
Lead by example, consistently achieving personal and team sales goals.
Monitor sales metrics, analyze trends, and adjust strategies to maximize results.
Develop and implement targeted promotions to drive revenue growth.
Conduct ongoing training in luxury sales techniques, client engagement, and upselling.
Ensure every guest interaction enhances revenue, retention, and referrals.
Operations & Team Leadership
Oversee daily front desk operations to ensure efficiency and adherence to brand standards.
Supervise, train, and motivate front desk associates to deliver a seamless client experience.
Hold team members accountable for individual and team performance goals.
Manage scheduling, workflows, and staffing for optimal operational efficiency.
Maintain professionalism and service excellence across all guest interactions.
Manage the booking system to ensure accurate appointments and guest preferences.
Address and resolve guest issues promptly and effectively.
Collaborate with leadership to execute special events, seasonal promotions, and marketing initiatives.
Proactively identify and implement operational improvements that enhance the guest experience.
Client Experience & Problem Resolution
Maintain a high-touch, luxury client experience that fosters loyalty and satisfaction.
Serve as the primary point of contact for client concerns, resolving them professionally.
Implement strategies to enhance customer retention and brand loyalty.
Balance client satisfaction with business objectives and policy adherence.
Qualifications & Requirements
Proven success in a sales-driven management role within a spa, hospitality, or wellness setting.
Strong record of exceeding membership and package sales targets.
Skilled in motivating, coaching, and managing high-performing teams in a fast-paced environment.
Exceptional ability to close sales, upsell services, and drive consistent revenue growth.
Proficient in POS and booking systems with strong data-tracking and analysis skills.
Excellent multitasking, communication, and problem-solving abilities.
Polished, professional presentation with a deep commitment to luxury service standards.
$41k-66k yearly est. 2d ago
Care Manager MSW Full- time Day
Providence 3.6
Manager job in Torrance, CA
Care Manager MSW at Providence Little Company of Mary Torrance in Torrance, CA. This position is Full- time and will work 8 -hour, Day shifts. Providence Little Company of Mary in Torrance is celebrated in 2025 as one of America's Best-In-State Hospitals by Newsweek and recognized by U.S. News & World Report for excellence in 11 types of care. We are also proud to be included in the Maternity Care Honor Roll by the California Surgeon General for 2024.
Case Management is a collaborative practice including patients, caregivers, nurses, social workers, physicians, payers, support staff, other practitioners and the community. The Case Management process facilitates communication and care coordination along a continuum through effective transitional care management. Recognizing the patient's right to self-determination, the significance of the social determinants of health and the complexities of care (barriers to coping, abuse, mental health, substance use, lack of resources, psychosocial issues, etc.).
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Little Company Of Mary Torrance Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Master's Degree - Social Work from an accredited program.
1 year - Experience in healthcare related field (Acute, Ambulatory, Post-Acute, etc.) which includes the completion of an MSW intern program in a healthcare setting.
1 year - Experience in Acute Care Management (Care Coordination) or successful completion of the Transitions in Practice (TIP) program for Care Managers.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID:
409907
Company:
Providence Jobs
Job Category:
Care Management
Job Function:
Clinical Care
Job Schedule:
Full time
Job Shift:
Day
Career Track:
Clinical Professional
Department:
7014 LCMT SOCIAL WORK
Address:
CA Torrance 4101 Torrance Blvd
Work Location:
Providence Little Co of Mary Medical Ctr-Torrance
Workplace Type:
On-site
Pay Range:
$36.81 - $57.15
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Personal Care, Keywords:Child Care Center Director, Location:Torrance, CA-90509
The average manager in Camarillo, CA earns between $51,000 and $155,000 annually. This compares to the national average manager range of $37,000 to $92,000.