Manager jobs in Charlotte, NC

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership. This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements. Position Overview The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects. Key Responsibilities Operational Leadership Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service. Develop and implement operational processes to improve efficiency, quality, and on-time delivery. Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets. Team Management Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams. Build a culture of accountability, communication, and continuous improvement. Manage staffing levels, performance reviews, training, and hiring needs. Financial & Business Management Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation. Identify cost-saving opportunities and optimize purchasing, inventory, and workflow. Evaluate financial reports, KPIs, and production data to make informed decisions. Customer & Project Oversight Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle. Oversee scheduling and coordination of field installations and service work. Resolve customer issues quickly and professionally. Quality & Safety Ensure products meet quality standards, design specifications, and company expectations. Enforce safety protocols, maintain compliance, and ensure a clean and organized facility. Qualifications 5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field. Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow. Proven experience managing operations, production teams, and end-to-end project execution. Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs. Excellent communication, leadership, and problem-solving skills. Ability to thrive in a hands-on, fast-paced small-business environment. Computer proficiency (ERP/MRP systems, scheduling tools, MS Office). What This Opportunity Offers Leadership of a well-established ~$3M business with room for growth Direct influence on operational improvements and business expansion A stable, team-oriented work environment Competitive compensation and benefits (customize as needed) How to Apply If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards. Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures. Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities. Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards. Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms. Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities. Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools. Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination. Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives. Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs. Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions. Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects. Travels as needed to project sites. Performs other duties as assigned. Requirements Bachelor's Degree 8 years of progressive experience in construction quality management, process improvement, or QMS implementation. Experience leading or implementing digital quality management tools. Requirements Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

THE PLUNGE HOUSE - CHARLOTTE, NC: is seeking an experienced Studio Manager to oversee sales and operations for first flagship location. The Plunge House is the nation's newest cold and hot plunge recovery center focused on providing a highly accessible option to the fitness community to recover faster through the modality of contrast therapy using cold plunges, saunas, and hot water in a 30 minutes regiment. This location will be our flagship location with plans to scale to over 500 locations in the next 5 years across the country through franchising. The Plunge House was founded by the Founders of Relentless Brands . POSITION & OPPORTUNITY: This position has the ability for upward mobility at a quick pace with how fast we plan to scale The Plunge House across the country. Not only will this position be responsible for the overall sales and operations of the house, but will also assist the founders in the overall strategic development of the foundational brand infrastructure. The right person for this position should have a passion for health, fitness, and recovery along with being an incredibly strong leader that is self motivated, driven, and has a track record of high performance. REQUIREMENTS 3+ years of sales experience or membership sales leading a team The ability to develop and execute sales training programs Ability to work independently and collaborate with the Founders Execute a results driven relentless approach to achieving all presale goals Operate with a sense of urgency in achieving daily, weekly, and monthly KPI goals Assist in the development of brand standards, operation manuals, and SOP's Foster The Plunge House community and culture inside and out of the facility Develop and execute new member acquisition and retention plans Proactively address your locations hiring needs by identifying your team's strengths and areas of opportunity Make hiring decisions based on the needs of the business Ensure all company-wide initiatives are executed in/out of the facility Acknowledge your team's wins and create a culture of recognition Provide in-the-moment feedback and coaching to your team when necessary Oversee the onboarding, training, and development of all new hires Be an expert on facility-specific and company-wide operational procedures and policies Demonstrate a solution-oriented mindset and ability to execute within company standards in any situation Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met Use discretionary judgment to ensure TPH brand standards are being followed and communicated with ROM Ensure facility-level goals & operating budgets are achieved Perform monthly evaluations of all direct reports and provide mentoring for improvement Evaluations should include a one-on-one meeting to review performance notes. Plan, attend and help execute a minimum of (1) community event per month and ensure the Sales Team has a presence Strategize and execute a Monthly Marketing Plan (B2B, Guerilla Marketing, Community Events, Brand Awareness, Partnerships + Sponsorships, etc.) Ensure that the facility is clean, maintained, and operationally sound Provide and maintain the highest level of customer service Must possess the ability to resolve conflict Engage and monitor internal communication Proficiency with computers and Studio software QUALIFICATIONS Education: Bachelor's Degree in a related job field, a plus Knowledge + Experience: Minimum of 3 years of previous sales experience (highly preferred); minimum of 2 years of management experience (highly preferred); experience in the Health and Fitness Industry (preferred); Experience in Customer Service/Hospitality (preferred) Soft Skills: Self-motivated and driven sales professional; excellent communication and organization skills required; ability to effectively give training presentations to small groups, with previous experience in training/mentoring; basic computer skills (MS office and basic software programs); compliance with the TPH Brand; ability to work flexible schedules as needed, including weekends and holidays SALARY & BENEFITS: Base Salary (based on experience) + Bonus Direct Access To The Founders & Unlimited Potential For Growth Opportunity Benefits & Health Insurance 2 Weeks PTO

The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. We are looking for a proven candidate to implement best practices that enable us to leverage customer experience as a competitive advantage. Our ideal customer service manager is highly skilled in driving continuous improvement/process improvement. The candidate has experience with both defining and implementing from the ground up items such as KPIs, agent performance scorecards, a knowledge base, training programs, telephony systems, and CRMs. Roles and Responsibilities: Lead, inspire, and manage the daily work and performance of the department, which includes typical duties, such as managing inquiries, complaints, orders, returns, etc. Develop KPIs, reports, dashboards, and agent performance scorecards. Leverage data analytics and technology. Drive continuous improvement and remove waste. Implement and enforce policies, procedures, and standards. Implement and/or maintain tools needed to sustain performance, such as a knowledge base, telephony system, and CRM. Mature training programs and cross train agents to level load work across the team. Develop QA/QC program. Coach and mentor to develop team members. Work across departments and be relentless at resolving customer issues in a timely manner. Stay current on the latest industry trends and techniques. This position also oversees the mailroom activities (intercompany and outgoing mail/packages, not including product shipments to external customers). Regular attendance is required. Communicate effectively with other departments within the organization and function within a team environment. Perform other duties as may be required in meeting company objectives. Minimum Requirements: Bachelor's degree 8+ years of customer-facing experience, with at least 5 years in a management/leadership role in a professional customer service environment Expertise in process improvement, operational excellence, and change management Exceptional executive communication, negotiation, and relationship-building skills Strong analytical skills and experience with data-driven decision-making Proficient with Microsoft Office Experience creating a new customer service department or developing from an early stage preferred Five9, SAP ERP, and SAP CRM experience preferred This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.

ASSISTANT STORE MANAGER WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal Mobility Across Brands Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. What you'll be doing: Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when making decision Lead a "culture of compliance" Subject matter expert in AML compliance Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program What we look for in you: Bachelor's degree or 3+ years of experience within the Compliance field. 2-3+ year of supervisory experience Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance) Positive energy on the future of crypto and Web3 Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Experience working computers and multiple software and database systems Ability to thrive in ambiguous environments Nice to haves: Compliance Industry certification (e.g. ACAMS) Advanced understanding of Google apps Project Management, Scrum, Agile, or Lean 6S certification/experience. Familiarity with the Coinbase suite of products Note: This role requires full-time, in-office presence at our Charlotte location. Job #: G2707 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k . Pay Range: $117,385 $117,385 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations at

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

*** W-2 Only *** *** No C2C *** We are seeking a Site Operations Manager - Printers to oversee day-to-day operations and ensure outstanding customer satisfaction for managed print and technology services. This position is ideal for a hands-on professional with strong communication skills, technical awareness, and a passion for improving service delivery performance. Key Responsibilities: Manage and execute services defined in the customer's Statement of Work (SOW), including hardware, consumables, device changes, asset tracking, inventory, and reporting. Act as the primary liaison between the customer's end users, IT/support teams, subcontractors, and operations resources. Monitor service delivery performance against SLAs and KPIs, escalating issues and driving continuous improvement. Develop and maintain operational documentation, such as procedures, escalation processes, and asset management guidelines. Participate in regular customer and stakeholder meetings to review performance and action items. Support or lead deployments, installations, and pilot activities for managed print or technology solutions. Identify cost-saving opportunities, streamline operations, and enhance customer experience. Ensure compliance with customer and company policies, managing issue resolution as needed. Qualifications: Associate degree or higher in Business, IT, Engineering, or related field-or equivalent work experience. 4-6 years of relevant operations or managed services experience supporting enterprise customers. Strong customer focus with excellent communication and relationship-building skills. Analytical mindset with experience in reporting, metrics, and process improvement. Technical understanding of drivers, print servers, networking, or firmware/security updates preferred. Familiarity with ITSM/ITIL frameworks is a plus.

This exciting role will be responsible for the company's overall Lean & Six Sigma training, projects, and implementation. A solid understanding of Lean and Six Sigma processes within a manufacturing environment is necessary to succeed in this role. They are headquartered in the Fort Mill, SC area. The company is a leading designer and manufacturer of solar cells and PV Modules for the renewable energy industry. If you are an individual who loves to implement Lean & Six Sigma processes and train teams to be Six Sigma certified, this role could be for you! Responsibilities: Participate in the company's Long-Term and Mid-Term Strategy Deployment process. Facilitate and support Annual Hoshin Planning processes at the site and functional level. Facilitate annual Value Stream Mapping and Value Chain Mapping events to support Annual Hoshin and Budgeting processes. Identify teams, project opportunities, actions, required training, and deployment methodologies resulting from Annual Hoshin Planning, Value Stream Mapping, and Value Chain Mapping events. Collaborate with Operations, Product Engineering & Development, Supply Chain, Sales, and all other business functions to align, select, prioritize, and plan Lean and Six Sigma projects and kaizen targets, as well as training needs, identified during the Annual Hoshin Planning process. Develop, coordinate, and manage Lean & Six Sigma training plans to support annual projects and kaizen targets. Assist sites and functional teams in integrating resulting initiatives and project decks to build the Annual Budget Plan. Lead Lean & Six Sigma Black Belt high-impact projects (~ $500K+/project) identified during the Annual Hoshin Planning process. Facilitate the deployment of the company's Production System. Drive SPS KPIs and goals across the enterprise. Lead other Lean & Six Sigma Black Belt projects assigned by the Corporate Director of Continuous Improvement and Quality. Travel to the location and support other Corporate Lean & Six Sigma Black Belts and their projects as required. Attend the company's Lean & Six Sigma Black Belt training course and attain the company's Lean & Six Sigma Black Belt certification within established timelines. Develop and assist in the creation and improvement of the company's White Belt, Yellow Belt, Orange Belt, and Green Belt training material. Conduct company Lean & Six Sigma training courses for White Belts, Yellow Belts, Orange Belts, and Green Belts. Assist in the creation and improvement of the company's Blue Belt, Brown Belt, and Black Belt training material. Establish and deploy the company's Lean & Six Sigma Program maturity growth Road Map. Drive and deploy the Lean & Six Sigma program through cross-functional and cross-site collaboration efforts. Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry. Define the company's Lean & Six Sigma Program KPIs, goals, and metrics. Implement and manage the company's Belt Program. Drive Belt Certification goals and performance across the enterprise. Coach other belts in applying correct methodologies, closing projects on time, and successfully achieving certification. Manage Lean & Six Sigma project decks and funnels to ensure the company's Lean & Six Sigma operational and financial goals are met. Assist site management and personnel with analysis and improvement of asset utilization, line flow constraint analysis, and improvement. Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes. Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities. Support Supplier Quality and Customer Quality Program Managers with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes. Support site management and personnel in improving the utilization of MES and other automated data collection and analysis systems. Support Safety, Product Engineering, Operations, and Sales teams to ensure the highest level of safety in our products and processes. Support Product Design and Manufacturing Engineers in driving innovation, improving existing designs, and reducing defects. Work with IT to develop information systems and automated, intelligent dashboards for the Lean & Six Sigma Program: Project & Program Financial Benefits review, approval, and tracking Project Status Tracking Project Methodology workflow and tracking Employee Certification workflow and tracking Minitab License Management Establish operating mechanisms for reviewing, reporting, and communicating Lean & Six Sigma program performance and maturity progress at multiple levels in the organization. Manage budget targets and financial reporting on Lean & Six Sigma projects and Kaizen. Participate in Continuous Improvement and Quality Summits, Share and Learn, and Benchmarking events. Qualifications: Bachelor's degree, or equivalent work experience (Engineering preferred). Minimum 7 years working in a Process Improvement, Quality, or Operational Excellence organization Minimum 5 years in a company with a strong, recognized Lean & Six Sigma program and culture. Minimum 3 years of Project Management experience managing large-scale, cross-functional projects. Comfortable with up to 40% travel to Proven record of results management in a matrix environment. Demonstrated Minitab proficiency and ability to teach Minitab to others. Ability to travel as required. Lean Certification preferred. Six Sigma Green Belt or Black Belt preferred. PMP or PRINCE2.0 certification preferred. Salary Range: $110,000-120,000 per year and potential for 8-10% annual bonus

Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 2-3 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 40 hours 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.

We are seeking an experienced Operations Manager to lead daily production and operational excellence at our assembly-like facility. This role is responsible for driving safety, quality, productivity, and cost efficiency while leading a small team of supervisors, technicians, and associates. Key Responsibilities Oversee all site operations including production planning, scheduling, inventory, maintenance, and shipping/receiving Ensure on-time delivery, quality standards, and production targets are consistently met or exceeded Develop and manage the plant operating budget; identify and implement cost-reduction initiatives Lead continuous improvement efforts (Lean, Six Sigma, 5S, Kaizen) to optimize processes and reduce waste Enforce strict adherence to safety (OSHA) and environmental regulations Manage, coach, and develop a team of 30-40 employees including supervisors and associates Collaborate with engineering, quality, supply chain, and HR to resolve issues and support new product launches Monitor key performance indicators (KPIs) and report operational metrics to senior leadership Qualifications Bachelor's degree in Engineering, Operations Management, Business, or related field 5+ years of progressive operations or production management experience in a manufacturing environment Proven track record in Lean manufacturing and continuous improvement methodologies Strong leadership skills with experience managing large teams in a union or non-union setting Excellent analytical, problem-solving, and decision-making abilities Proficiency in ERP/MRP systems and MS Office; experience with data analytics tools a plus Ability to work in a fast-paced environment (some off-shift flexibility required) We offer competitive compensation, comprehensive benefits, and opportunities for career growth in a dynamic manufacturing organization.

Business Manager - Build a Branch. Lead a Team. Create Opportunity. Who We Are At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration. About the Role We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up. You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community. What You'll Do Lead and manage all day-to-day branch operations with a focus on performance and service excellence Drive business growth through sales, networking, and local market engagement Build, coach, and develop a high-performing internal team Cultivate strong client partnerships and deliver tailored staffing solutions Support job seekers through onboarding, orientation, and job placement Ensure compliance with company policies, employment regulations, and safety standards Strategically grow your branch using Ōnin's Branch Maturity Cycle Ideal Candidate 2+ years of leadership or management experience Background in staffing, sales, or business development preferred Proven ability to lead teams and deliver measurable results Strong communication, organizational, and problem-solving skills Bachelor's degree in Business or related field preferred Entrepreneurial spirit with a passion for people and performance Why Join Us? At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include: Competitive commission structure & bonuses 401(k) with 3% match Medical, dental, and vision insurance Paid vacation & holidays Free counseling and legal services Tuition reimbursement, and more! If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group!

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

The Spa Treatment Manager oversees the spa providers and spa functions, to include training on all products and services. Oversees and assists in the training of new spa providers. Oversees and assists in conducting training for all services, to include massages, facials, body services, and salon services. Conducts regular training on SOPs, Forbes and TLC brand training. Maintains training attendance records and prepares the spa monthly training calendar. Acts as manager-on-duty on a scheduled basis. Conducts weekly walk through of treatment rooms and storage areas. Inspects treatment rooms to ensure all standards are met, including linen, treatment beds and equipment. Conducts professional treatment room and product inventory checks. Educates team members on retail products, promotes retail sales and ensures sales are recorded accurately. Reviews daily revenues. Prepares accurate rooming lists on a daily basis, ensuring the treatment rooms are utilized to their maximum potential. Inspects all equipment and facilities on a regular basis. Submits engineering work orders as needed and follows-up to ensure work has been completed. Conducts monthly spa provider meetings to address policies, procedures, scheduling and any concerns regarding spa operations. Prepares written minutes and distributes to all providers and spa leadership. Attends daily spa stand-up meetings, weekly leadership meetings and hotel stand-up meetings when needed. Interviews and conducts practicals of all prospective spa providers. Conducts annual performance reviews and tier reviews of all spa providers. Coaches and counsels team members, preparing timely written warning notices as needed. Works with the Assistant Spa Director, Spa Manager and vendors to create exciting incentive programs for spa providers. Orders spa treatment and professional related products on a monthly basis. Reviews invoices for accuracy and submits to accounting in a timely manner. Conducts bi-weekly stock checks for all professional products. Conducts end of month inventory, including stock count of all professional products used by providers and sold in the retail store. Conducts quarterly reviews of treatment and product sales. Tests and evaluates new product lines with Spa Director. Education and Experience High school diploma or equivalent; associate's degree preferred Three years of previous spa experience, preferably in a luxury setting Training experience Current North Carolina license in massage, esthetics or cosmetology preferred Skills and Abilities Strong leadership skills, including the ability to motivate and direct the work of others Excellent verbal and written communication skills Strong organizational skills Ability to pay close attention to detail Experience using Microsoft Office programs Ability to work a flexible work schedule, including nights, weekends and holidays Physical Requirements Ability to stand, walk and move about the spa throughout shift, talk, hear, reach, kneel, bend, sit, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 25 lbs. EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Job DescriptionSalary: Monroe Biomedical Research is a rapidly growing independent clinical research site committed to delivering high-quality clinical trial execution with a strong focus on patient-centered care, integrity, and operational excellence. We partner with leading sponsors and CROs to advance medicine while fostering a collaborative and supportive work environment for our team. We are seeking a highly motivated Clinical Research Site Manager to oversee day-to-day site operations, support study and staff performance, and ensure compliance with GCP, FDA regulations, and MBR standards. Key Responsibilities Essential Job Duties Provide day-to-day leadership and oversight to clinical research staff (CRCs, lab staff, and support roles) with a focus on operational efficiency, study performance, patient safety, and regulatory compliance. Manage workflow, visit schedules, staffing coverage, and resource allocation across multiple therapeutic areas to ensure studies meet enrollment and retention targets. Collaborate closely with internal departmentsincluding Business Development, Patient Recruitment, Finance, Quality, and Leadershipto align expectations, support site growth, and meet study milestones such as activation timelines, enrollment projections, and data quality deliverables. Monitor site dashboards, enrollment metrics, patient pipeline, and other operational systems to ensure timely documentation, visit execution, query resolution, and accurate data entry. Conduct regular quality checks on source documents, regulatory binders, and study files to ensure adherence to protocol, SOPs, ICH-GCP, and sponsor/vendor requirements. Participate in the planning, execution, and follow-up of monitoring visits, audits, and sponsor inspections. Lead and support protocol-specific and operational training, including new study startup training, SOP reviews, CRF completion guidance, and ongoing competency checks for staff. Evaluate staff performance, provide coaching and feedback, approve timecards and schedules, manage attendance, participate in hiring activities, and support professional development. Assist in identifying operational risks, protocol deviations, and barriers to performance; implement corrective and preventive actions (CAPAs) as needed. Serve as a liaison between investigators, staff, and sponsors to ensure medical oversight, patient safety, and timely resolution of study issues. Support a positive team culture rooted in MBRs core values of Integrity, Growth, and Patient-Centered Care. Participate in operational and management meetings, providing updates on study performance, staffing, and quality. Perform all other duties as assigned by leadership. Skills, Knowledge, and Expertise Minimum Qualifications Bachelors degree or equivalent combination of experience and training. Minimum 2 years of clinical research experience required. Minimum 2+ years as a Clinical Research Coordinator (CRC). 1+ years of leadership or supervisory experience in a clinical research setting is strongly preferred. Bilingual (English/Spanish) is a plus. Required Skills & Competencies Proficiency with electronic systems including EDCs, eReg, CTMS, Microsoft applications, and electronic health record systems. Strong organizational and time-management abilities with the capacity to prioritize competing demands in a fast-paced environment. Excellent written and verbal communication skills; able to provide clear direction and constructive feedback. Strong interpersonal skills with the ability to build trust and rapport across teams, investigators, participants, and sponsors. Demonstrated ability to problem-solve, think critically, and make sound decisions with minimal supervision. Must exhibit professionalism, integrity, confidentiality, and a commitment to quality and compliance. Ability to work independently and collaboratively while maintaining a positive and solution-focused attitude. Ability to handle sensitive participant information in compliance with HIPAA and MBR standards. Why Join MBR? Growing, mission-driven organization with opportunities for advancement Supportive leadership and collaborative team environment Exposure to diverse therapeutic areas and sponsors Competitive compensation and benefits package 100% Company paid Employee Health, Dental, & Vision Insurance Tradition & Roth 401k Safe Harbor Match

About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. College Hunks Hauling Junk and Moving - Charlotte,NC is hiring a dynamic office manager, office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you: Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of an organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a company. Please include a cover letter with a brief description of who you are, what our core values mean to you, and why you would be an asset to our organization. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Compensation: $10-$15 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Charlotte Hunks LLC is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION: YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM. YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY OVERVIEW & PURPOSE: This position assists the public with unloading and sorting solid waste and recyclable materials at a collection site. Work includes enforcing County policies, maintaining site in neat and clean condition; operating compactor; providing information about operations and policies to customers; assisting disabled customers; maintaining simple records of work activities; and other related tasks. The employee is subject to inside and outside environments and extreme temperatures. The employee may also be subject to the final OSHA standards on blood borne pathogens. Work is performed under regular supervision and is reviewed for public relations, site cleanliness, and accuracy of records. Reports to Transfer Station Supervisor. ESSENTIAL FUNCTIONS: A position may not include all the work examples given, nor does the list include all that may be assigned. Greets and assists citizens with unloading materials from vehicles; checks to insure each vehicle has proper decal affixed to window; explains recycling and other programs and answers questions and enforces policies; assists with sorting materials and storing in appropriate bins. Screens material collected for proper content; insures that no paint, chemicals, tires, or yard waste is disposed. Operates compactor equipment to pack garbage; greases and maintains equipment; cleans area of stray materials and sweeps; Operates backhoe to compact trash and recycle containers; operates roll-off truck to switch out containers when needed; assists equipment operators loading and unloading containers as needed to ensure safety. Charges customers as needed, collects cash and issues receipts. Uses Excel file to verify residency of customers requesting new decals. Prepares forms and maintains records of such activities. Contacts equipment operators as needed when bins and compactors reach capacity. Cleans and maintains site building including grounds maintenance. Sprays insecticide; applies necessary chemicals or other strategies for odor control. Maintains simple records of site activities and number of visitors. Plans for necessary space in bins and compactor for weekend collections; contacts truck drivers in advance to ensure space is available as needed; assists truck drivers with loading containers. Cleans site with hose, broom and other equipment as needed. Assists elderly and disabled citizens with site use. ADDITIONAL FUNCTIONS: Performs related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of policies regarding the collection and sorting procedures of various solid waste and recyclable materials. Skill in the operation of all assigned equipment. Ability to communicate polices and information to the public effectively. Ability to operate and maintain mechanical equipment including compactor. Ability to interpret and apply policies on waste disposal in various containers and methods. Ability to establish effective working relations with the public and coworkers. Ability to understand and follow written and oral instructions. Ability to collect and maintain security of cash. Ability to maintain simple records of work activities. Ability to work multiple sites within Iredell County as needed. EDUCATION/EXPERIENCE "REQUIREMENTS": Graduation from High School or GED is preferred, but not required. Some experience operating equipment and dealing with the public preferred; or an equivalent combination of education and experience. ADDITIONAL "REQUIREMENTS": NONE "PREFERRED" QUALIFICATIONS: NONE

Job Details Salisbury, NC Full-Time/Part-Time $18.92 - $23.49 Hourly TransportationDescription Summary/Objective: The Site Operations Manager assumes a pivotal role in overseeing the operations of a prominent location for a nationwide transportation and parking management company. This multifaceted position involves planning, coordinating, and supervising daily operations, while also contributing to the development of location policies, procedures, goals, and objectives. The Site Operations Manager plays a vital role in managing financial records, ensuring safety on the property, training and supervising staff, and maintaining equipment. This role requires adaptability to various shifts while handling multiple responsibilities, including record-keeping, personnel management, and customer communication. The manager accomplishes property/properties' objectives by managing customer interactions, staff; scheduling, planning, and evaluating property activities. Duties: Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing safety, systems, policies, procedures, time and attendance, schedule building, adhering to site hourly budget, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. (Non-VA locations) Maintains quality service by enforcing Parking Veterans' quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements. Maintains professional and technical knowledge by attending educational workshops; training; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies. Contributes to team effort by accomplishing related results as needed. Maintains equipment standards by monitoring operational working order, securing equipment storage, maintaining stock of daily supplies, and replacing used or non-operational equipment. Communicate with the assistant manager and parking lead daily to ensure operations and quality of service standards are maintained. Maintains communication with the contract manager to ensure performance expectations are being met; submission of report logs, claims procedures, and various daily activities. Responsibilities: Manage, implement, and supervise all daily parking operations Organize, maintain, and reconcile financial records using both manual and automated methods Oversee the claims process to limit and reduce liability and maintain overall property safety Train, supervise, counsel, schedule, and evaluate parking attendant staff Assist in setting up special event parking programs Provide technical assistance and work direction to support personnel Ensure equipment upkeep and property maintenance Operate office equipment such as computer terminals, calculators, and copiers Prepare and maintain daily/weekly volume and manager reports Undertake special projects as assigned or required Perform various activities, functions, and related tasks as necessary to support operations Administer and maintain the transportation or parking program Transportation Specific Responsibilities: Maintaining ridership logs Managing a maintenance program Utilizing our fleet management software and hardware systems Provide safe and courteous transportation under various driving conditions Follow designated routes and schedules Adhere to traffic regulations Complete trip documentation Assist passengers during loading and unloading Operate wheelchair lift Secure wheelchairs with restraints Perform opening & closing vehicle inspections Report defects or discrepancies Fueling fleet Check and fill fluids as necessary Provide information to passengers regarding schedules and trips Communicate and interact with diverse individuals potentially including physical and/or mental disabilities Qualifications General Qualifications: High school diploma or GED equivalent Preferably at least 1 year of management experience in shuttle or parking lot operations An associate or advanced degree is a plus Proficiency in property maintenance and upkeep Ability to work flexible shifts, including the operation of manual transmission vehicles Leadership skills to effectively direct the work of others if required Strong mathematical abilities for rapid and accurate computations Knowledge of record-keeping procedures and practices Familiarity with applicable laws, regulations, and ordinances related to parking Some understanding of personnel policies and procedures Competence in using calculators, computers, and software applications Ability to maintain records and prepare accurate reports and correspondence Effective written and verbal communication skills Initiative, sound judgment, and discretion in varying conditions Capability to establish and maintain positive relationships with the public and medical facility personnel Leadership Skills: Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback Transportation specific requirements Must possess a valid CDL drivers license with Passenger endorsement Must have ADA experience or training Work Environment/Physical Demands: Schedules may vary Must be able to traverse work site Prolonged periods of standing and walking Must be able to work through heavy traffic Must be able to work in hot and cold climates Visual acuity to inspect equipment Ability to lift up to 50 lbs. AAP/EEO Statement: In compliance with federal law, Parking Veterans does not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, military service, covered veterans status, or genetic information. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Compensation listed in the wage range is a combination of a base wage rate and a cash in lieu of benefits health and welfare (H&W) wage rate.