Manager, client services operations entry level jobs - 199 jobs
Operations Manager
Parsec, LLC 4.9
Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal managementservices throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an OperationsManager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 1d ago
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Customer Success Manager
Impact Technologies 4.5
Columbus, OH
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover,manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.
What You'll Do:
Delivering world-class support to our top clients.
Maintain a balanced proactive/reactive relationship with your assigned accounts.
Dedicated duties include account monitoring, regular check-ins, and relationship building.
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Bring:
3+ experience in affiliate marketing
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
Consistent track record of providing stellar support to customers
Embraces teamwork and cross-team collaboration
Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Be a critical thinker and an inventive problem-solver
Professional communication skills
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills
Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYork_NewYork
#LI_SantaBarbara
#LI_Columbus_Ohio
$80k-95k yearly Auto-Apply 44d ago
Operations Manager
Valley Truck Centers 4.3
Columbus, OH
We have a brand new A Ford Pro Elite location and we are adding an OperationsManager who will oversee the end-to-end operations of a Ford Pro Elite facility-a high-capacity, commercial-focused service center. This includes overseeing service, parts, sales, mobile operations, facility growth, financial performance, and ensuring alignment with Ford Pro's standards and goals.
Responsibilities:
Build strong partnerships with dealers, Field Operations, Customer Service Division, and other stakeholders to facilitate adoption of Ford Pro Elite initiatives. fordcareers.dejobs.org
Remove roadblocks or bottlenecks to accelerate facility openings and operations.
Establish and communicate brand differentiators that encourage dealer adoption.
Develop a robust training ecosystem supporting a wide range of stakeholders dealers, technical staff, sales, and business development teams-to ensure timely and compliant deployment
Lead and mentor the team, fostering a culture of excellence and high performance. f
Implement individual development plans with direct reports and oversee the launch of agency or solutions teams. fordcareers.dejobs.org
Ensure that Elite centers meet operational requirements including having at least 24 service bays, mobile service capability (minimum five mobile vans), and Fleet Maintenance
Champion efficient workflows in both front-end sales and fixed ops, with a focus on uptime and productivity.
Job Purpose:
- The OperationsManager at Valley Ford Trucks - Master will oversee and streamline the daily operations to ensure efficiency and effectiveness in all processes. This role is pivotal in managing resources, optimizing workflows, and driving continuous improvement to enhance customer satisfaction and achieve organizational goals.
Key Responsibilities:
- Develop and implement operational strategies to improve productivity and efficiency.
- Manage and supervise the operations team, providing guidance and support to ensure high performance.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Ensure compliance with company policies, safety regulations, and industry standards.
- Collaborate with other departments to align operational goals with overall business objectives.
- Oversee inventory management, ensuring optimal stock levels and minimizing waste.
- Develop and manage budgets, ensuring cost-effective operations.
- Lead initiatives to enhance customer service and satisfaction.
- Identify and mitigate operational risks to ensure business continuity.
- Foster a culture of continuous improvement and innovation within the operations team.
Benefits:
401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Supplemental voluntary insurances available.
Life Insurance is fully funded by the employer
Employee assistance program
Employee discount
Paid time off
Birthday day off
Recognition for longevity
Parental leave
Referral program
Health Club/Recreation Center membership reimbursements
Employee Team Member Programs and more!
Come join the Winning Team at Valley Truck Centers!!!
Qualifications
Required Education:
- Bachelor's degree in Business Administration,OperationsManagement, or a related field.
Required Experience:
- At least 5 years of experience in operationsmanagement or a similar role within the automotive or transportation industry.
- Proven track record of successfully managing and optimizing operational processes and systems.
- Experience in leading and developing high-performing teams.
- Demonstrated ability to manage budgets and resources effectively.
Required Skills and Abilities:
- Strong leadership and decision-making skills with the ability to motivate and inspire teams.
- Excellent organizational and multitasking abilities to manage multiple projects and priorities simultaneously.
- Proficient in using operationsmanagement software and tools.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Exceptional communication and interpersonal skills to collaborate with various stakeholders.
- Ability to adapt to changing environments and implement effective solutions.
- Knowledge of industry regulations and compliance standards.
$59k-101k yearly est. 11d ago
Client Manager Associate - OH
Unum Group 4.4
Worthington, OH
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:The ClientManager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment,service and growth strategies for each customer in their block.
Principal Duties and Responsibilities
Effectively learn and understand the Pre and Post-Sale Proactive ClientManagement, Education, Development, Growth and Retention for core market
Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
Learn how to develop and execute on customer-specific business plans
Profitable Growth of the Inforce Block
In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary.
Develop understanding of and how to leverage Unum's enrollment capabilities,services, tools, and how to communicate an enrollment strategy with internal/external partners.
Work closely with ICS Implementation Manager
Assist in local Benefit fair activities with Field Office team
Build and develop enrollment firm relationships for larger customers
Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies - Operating Effectiveness
Partner with key Home Office areas to deliver full service to customers
In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
Learn to develop and present renewals driving persistency and profitability
May perform other duties as assigned
Job Specifications
Bachelors degree or equivalent business experience required
Experience in the employee benefits industry preferred
Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
Strong growth and sales orientation
Develop understanding of the Unum product and service portfolio
Proficient in Microsoft Office - Word, PowerPoint, Excel
Strong technical aptitude - ability to utilize and leverage technology and systems
Strong negotiation, persuasion and presentation skills
Proven ability to think strategically and act tactically
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving/problem resolution
With each customer, projects confidence and enthusiasm about the company
Outgoing, excellent communication skills - both written and verbal
Strong business acumen
Ability to work/partner with a close team
Strong relationship management skills
Ability to manage conflicts
Results oriented
Ability to travel as needed
#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$70k-90k yearly est. Auto-Apply 17d ago
Client Relationship Executive - Insurance
Pricewaterhousecoopers 4.8
Columbus, OH
Industry/Sector
Not Applicable
Specialism
IFS - Clients & Markets
Management Level
Director At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets.
Those in business development at PwC will focus on identifying and pursuing new opportunities to drive growth and expand the Firm's client base. Your work will involve building relationships, conducting market research, and developing strategic plans to drive revenue and achieve business objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long-term, short-term, detail-oriented, and big picture thinking.
Make strategic choices and drive change by addressing system-level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Client Relationship Executive team you focus on identifying and addressing client needs, initiating sales calls, and securing meetings to explore sales opportunities. As a Director you set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You develop and execute targeted relationship and account development strategies, establish long-term client relationships, and navigate complex internal organizations to achieve significant targets and goals.
Responsibilities
- Develop and execute relationship and account strategies
- Establish and maintain long-term client relationships
- Navigate complex internal organizations to reach targets
- Oversee multiple projects with impactful decision making
- Maintain executive-level client relations
What You Must Have
- High School Diploma
- 8 years of sales or PwC experience
What Sets You Apart
- Bachelor's Degree in Business Administration/Management, Accounting, Economics, Law preferred
- Initiating sales calls and securing meetings consistently
- Soliciting information to qualify and scope opportunities
- Understanding client business issues and service capabilities
- Controlling sales process and overcoming objections
- Establishing and developing long-term client relationships
- Navigating complex internal organizations effectively
- Demonstrating project executive presence and professionalism
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ************************************* PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.The salary range for this position is: $122,500 - $423,780. For residents of Washington state the salary range for this position is: $122,500 - $504,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$141k-205k yearly est. Auto-Apply 6d ago
Client Service Manager, Personal Lines
Arthur J Gallagher & Co 3.9
Upper Arlington, OH
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.
As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of clientservice.
As experts in protecting what matters most to businesses and individuals, we're looking to bring on our next Account Manager to support our Personal Lines department and deliver exceptional risk management solutions to our growing client base. Our Account Manager will partner with our sales team to facilitate day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.
How you'll make an impact
* Client Support
* Maintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries.
* Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
* Account Management
* Maintain files with proper records according to company procedures. Follow company procedures in order to achieve positive audit results.
* Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, signatures, and enters these
transactions to generate billing invoices in a timely manner.
* Review all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
* Review accounts receivable report for all assigned accounts to support client retention.
* Insurance Expertise
* Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assists with inquiries from the carrier.
* Attend training and seek self-directed learning to continue education in industry and technical knowledge.
* Other duties as assigned.
About You
Required: Bachelor's degree with 0+ years clientservice and/or claims management experience -OR- High School degree/GED with 3+ years clientservice and/or claims management experience. Property and Casualty License. Proficiency in Microsoft Office.
Preferred: Previous insurance knowledge and experience managingclient relationships. Solid financial acumen.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$68k-103k yearly est. 7d ago
Client Relations Manager
Cengage Group 4.8
Columbus, OH
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
**The ClientOperationsManager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The ClientOperationsManager is responsible for guiding new corporate clients through post-contract onboarding processes and managingclient succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The ClientOperationsManager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition,clientservices or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************.
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
$58.3k-75.8k yearly 60d+ ago
Strategic Client Executive
McKesson 4.6
Columbus, OH
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Strategic Client Executives help providers overcome one of the biggest headaches in healthcare. You will develop and oversee relationships with our Provider clients, which include some of the nation's most prestigious medical centers and eHR organizations. This position is responsible for having an in-depth knowledge of ePA and will develop targeted strategies to both grow our network and meet clients' needs.
What You'll Do
You will retain and develop some of our fastest-growing accounts, with a focus on creating tailored solutions for individual clients. You will ensure full adoption of our provider solutions, with an eye towards long-term account retention.
Leverage relationships with assigned accounts to deliver on utilization initiatives
Manage complex problems and requests by coordinating the development of solutions through collaboration with internal partners.
Lead business reviews, webinars, and training sessions
Develop strategies to find and capitalize on retention and expansion opportunities utilizing a value-based selling approach
Foster loyal, long-term relationships with decision-makers
Travel to clients as needed (about 20%)
About You
You love working with people - both colleagues and clients - in a fast-paced, entrepreneurial environment. You have a healthy mix of left-brain (detail-oriented and analytical) and right-brain (charismatic and collaborative). You take a data-driven approach to understanding your clients, and are always up-to-date on trends affecting their accounts. You are results-oriented, self-motivated, and have a high level of initiative.
Bachelor's degree required
At least 4 years of client-facing experience, with record of results in launching, growing, and retaining client accounts
Healthcare experience a plus
Great communicator one-on-one, in writing, and in formal presentations, at any level, from hospital staff to executives
Top-notch strategic acumen, problem-solving, and analytical ability
About Us
CoverMyMeds is one of the fastest growing healthcare technology companies in the US. We help prescribers and pharmacies submit Prior Authorization requests for any drug and nearly all health plans - 100% free - to get millions of patients on their medications every single year. Our team of highly-productive healthcare enthusiasts with a passion for helping others is the best thing about working here. On-site chef and paid benefits? Yeah, we have those too. But don't take our word for it. We've been named to Glassdoor's top 50 places to work in the nation, Inc. 500's list three times, were awarded one of the top places to work by Modern Healthcare and three times won best places to work in Columbus, Ohio.
These requirements represent the knowledge, skills, and abilities necessary to perform this job successfully. Reasonable accommodation can be made to enable individuals with disabilities to perform essential functions.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$79,400 - $132,300
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
$79.4k-132.3k yearly Auto-Apply 58d ago
National ESOP Relationship Manager
Northwest Bank 4.8
Columbus, OH
The National ESOP Relationship Manager is responsible for originating, structuring, and managing a portfolio of relationships of companies with an Employee Stock Ownership Plan, ensuring an exceptional client experience, while appropriately managing risk, credit quality,servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team. Identify new lending opportunities through a network of referral sources and Centers of Influence with regular calling efforts. The ESOP Relationship Manager is also responsible for being the subject matter expert by representing the bank at industry events and conferences to enhance the Northwest Banks reputation as a leading ESOP lender.
Essential Functions
Actively prospect and successfully bring new ESOP relationships to Northwest
Participate in community and professional networking events across the nation
Develop meaningful relationships with ESOP advisors, investment bankers, trustees, legal counsel, and valuation firms
Build the Northwest ESOP brand in the market through public speaking and publications
Work closely with commercial and middle market bankers to identify ESOP opportunities within the client base
Develop and expand existing ESOP banking relationships through active relationship reviews
Engage with the various product partners on a regular basis to discuss cross-selling opportunities and referrals to expand and deepen client relationships
Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
As required, collect on delinquent accounts
Analyze financial statements and related credit material to stay informed of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
Complete loan closings in partnership with Portfolio Management & the Loan Closers
Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management
Participate in continued sales, product and credit training
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment or remote if out of bank footprint
Travel as needed for client meetings, attend networking events, and foster relationships with referral sources
Meet or exceed budgeted goals
Education and Experience preferred
Bachelor's Degree Business, Accounting, Finance, Economics, or Marketing
6 - 8 years of account relationship management experience
6 - 8 years of experience consistently delivering strong sales performance
Comprehensive knowledge and understanding of C & I cashflow lending, loan servicing, credit and non-credit products
Strong negotiating skills in terms, loan structure, and pricing
Knowledge and understanding of risk management
Excellent verbal, written, and interpersonal communication skills
Ability to multitask and effectively prioritize responsibilities
#LI-EK1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$69k-100k yearly est. Auto-Apply 60d+ ago
Client Manager
Event Risk Inc.
Delaware, OH
Job Description
ClientManager
Department:
Marketing
Reports To:
Director of Marketing & Data Analytics
FLSA Class:
Exempt ($85,000 annually + Bonus Potential)
Hours:
Full-Time
About
Event Risk Inc. is a distinguished US-based, veteran owned company that is a leading security provider for Fortune 500 companies, movie studios, celebrities, and high-net-worth individuals. We are committed to providing the most reliable and comprehensive security solutions to ensure the safety of our people, property and assets.
Position Summary
The ClientManager will be responsible for managingclient relationships, driving business development initiatives, and supporting security-related sales efforts. This role requires a proactive, results-driven professional with experience in security sales and CRM systems. The position offers flexibility through a hybrid work schedule and includes bonus potential based on performance.
Essential Duties
Develop and maintain strong relationships with clients to ensure satisfaction and retention.
Identify new business opportunities and drive growth through strategic sales initiatives.
Manage and update CRM systems (Salesforce, HubSpot) to track leads, opportunities, and client interactions.
Collaborate with internal teams to deliver tailored solutions for client needs.
Prepare and present proposals, reports, and performance metrics to leadership.
Support marketing and outreach efforts to expand brand presence in the security industry.
Qualifications
High school diploma or GED required; a degree in a related field is preferred.
Proven experience in security sales and business development.
Proficiency in CRM platforms such as Salesforce and HubSpot.
Strong communication, negotiation, and relationship-building skills.
Ability to work independently and in a hybrid environment.
Excellent organizational and time-management skills.
Preferred Skills
Knowledge of security industry trends and best practices.
Experience with proposal development and contract negotiation.
Familiarity with data analysis and reporting tools.
Benefits
Competitive salary.
Comprehensive health, dental, vision and voluntary life insurance (after 30 days).
401(k) retirement plan with employer contribution (after 1 year).
Generous PTO and holiday schedule (after 90 days).
Opportunity for professional development and skill enhancement.
$85k yearly 6d ago
Operations Manager, International Transportation
Stanley Black & Decker 4.8
Valleyview, OH
OperationsManager, International Transportation - Hybrid
Valley City,OH, United States
Come make the world and accelerate your success.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT , BLACK+DECKER , CRAFTSMAN , STANLEY , CUB CADET , and HUSTLER .
The Job:
As a Key OperationsManager, International Transportation, you'll be part of our Global Supply Chain Sourcing Commodities & Logistics team working as a hybrid employee. You'll get to:
Maximize and deploy transportation category strategies and compliance consistently across SBD's carrier base and supply chain.
Collaboratively support activities behind SBD's strategic pillars of transportation management: Planning, Procurement, Execution, Freight Audit & Payment, Monitor & Control.
Develop and execute strategies, initiatives, policies, and programs that reduce costs while optimizing service, quality, and working capital.
Manage SBD's freight payment/settlement processes, activities, and relationship with 3PL Freight Audit and Payment Provider. Drive improvements through on-time payments, billing, and payment accuracy.
Leverage cross-functional collaboration with the Supply Chain and Strategic Sourcing teammates to improve shipping performance (on-time delivery, optimized material flow, cost).
Manage supply continuity by identifying and mitigating transportation risk throughout the supply chain.
Accountable for transportation optimization, including productivity savings and acquisition-related synergies.
Lead collaboration efforts between carriers, freight forwarders, trade partners, and internal business groups including sales, DCs, plants, procurement operations, supply and demand planning to ensure transportation cost improvement and service targets are achieved.
Monitor and control carrier and freight forwarder performance through monthly/quarterly performance reviews.
Manage carrier and freight forwarder relations in coordination with plants, DC's, and cross functional teammates.
Establish key performance indicators (KPIs) to monitor and improve service levels.
Create and implement systems and processes around digital, data driven analytics, and decision making.
Flexibility to cross-train and learn other transportation team function.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or other closely related field
Experience with multiple modes of transportation preferred (Ocean/Air/Drayage/FTL/LTL/Parcel)
Strong people leadership skills with a global mindset
Excellent communication and collaboration skills
Strong analytical skills and experience with data-driven decision-making
Proficiency in digital tools and analytics platforms
Ability to manage multiple projects and priorities in a fast-paced environment
Experience with freight payment and settlement processes
Master's degree and/or APICS certification is desirable
The Details:
You'll receive a competitive salary and a great benefits plan, including:
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:
We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
Grow:
Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn:
Have access to a wealth of learning resources, including our digital learning portal.
Belong:
Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back:
Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
#LI-RB1
#LI-Hybrid
#LI-DNP
We Don't Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You'll Also Get
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at ************** or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
$83k-123k yearly est. Auto-Apply 49d ago
Manager - Services Revenue Operations
Veeva Systems 4.5
Columbus, OH
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva's global revenue team to lead order-to-cash processes for our rapidly growing professional services and business consulting practices. You'll manage and develop a high-performing team, partner closely with cross-functional leaders, and elevate operational processes through automation tools across a multinational SaaS environment. This role is ideal for a proactive, systems-savvy leader energized by complexity, scale, and driving strategic impact.
Columbus, OH specific - If you live near our Columbus/Dublin,OH office, you can expect to be onsite about once a week. We have an active, social and supportive in-person culture, which makes it a great opportunity to build connections and collaborate face-to-face.What You'll Do
Lead global professional services and business consulting revenue operations, specifically the order to cash process starting at contract and order reviews through billings
Manage and develop team of 4+ revenue analysts
Advise Veeva's professional services and business consulting teams on billings and revenue
Lead your team's month-end close process of reviewing Statements of Work, creating invoices, and validating the completeness and accuracy of financial data across systems
Own and develop process documentation to maintain operational excellence
Identify and implement opportunities to utilize automation tools (Alteryx, Sigma, Gemini) to create efficiencies and scale
Provide support to external auditors for quarterly reviews and annual audit
Requirements
Bachelor's degree in accounting, finance or similar
7+ years of experience in operations or accounting
2+ years of people management
Organized with a strong attention to detail
Affinity for proactivity
Effective cross-functional business partner, collaborator and team leader
Experience with system implementations or integrations
Strong problem-solving abilities, can implement solutions successfully
Nice to Have
Revenue accounting experience
NetSuite experience
Experience at a publicly traded SaaS company
Experience driving improvements and automations
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $100,000 - $160,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote#LI-MidSenior
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
JobID: 210702748 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $85,500.00-$150,000.00 Join JP Morgan Asset Management, where your expertise as a Client Account Manager will be the cornerstone of delivering unparalleled service to our esteemed institutional clients!
As a Client Account Manager within Asset Management you will be responsible for delivering exceptional client experience to Institutional clients investing in Alternative strategies of J.P. Morgan Asset Management. In this role you will work in partnership with colleagues in Institutional Sales and Investment Specialists to form a dedicated service team for each assigned client. You will work with our Head of Institutional Client Account Management for Alternatives on various projects and have the opportunity to partner with internal stakeholders at varying levels of the organization.
Job Responsibilities
* Coordinate onboarding and servicing with clients and 3rd parties, fielding inquiries, researching requests, and coordinating appropriate responses
* Understand client relationship with JPM including global relationships and client's relationships with other asset managers and consultants
* Proactively identify client experience improvements and efficiencies and driving the plan to implement changes
* Participate in client meetings and events as appropriate (including due diligence meetings)
* Plan and organize internal business meetings and manage follow-up/action items
* Support the creation and management of team policies and procedures as well as templates and outline data requirements for MIS/KPI reporting
Required qualifications, capabilities, and skills
* Undergraduate degree required
* Previous experience at an asset management firm; background in clientservice and/or institutional client base
* Business acumen for financial concepts, ability to speak intelligently and confidently while using applied financial reasoning.
* Ability to develop strong client and internal relationships and an in-depth understanding of clientservicing needs
* Ability to work independently and manage multiple projects across business areas to achieve results
* Highly attentive, ability to focus, excellent follow-through, flexibility and stellar grammar and English skills
* Strong critical thinking skills - i.e. ability to analyze, synthesize and interpret data, etc.
Preferred qualifications, capabilities, and skills
* Series 7 and Series 63
$58k-76k yearly est. Auto-Apply 5d ago
Manager - Park Operations
Franklin County, Oh 3.9
Columbus, OH
Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Manages the direction and coordination of assigned parks, work units, and/or functional areas. Responsibilities listed below will vary depending upon assigned areas.
Example of Duties
Accountable for the operation of assigned parks, work units, and employees. This includes establishing and meeting goals and levy promises; holding assigned employees accountable for work product; and determining and implementing adjustments needed to keep up with ever evolving change.
As designated in conjunction with Metro Parks' Directors, assists in improving the operations systems, plans, process, and policies in support of Metro Parks' mission and core values.
Actively partners with employees and organizations in the delivery of Metro Parks' services while serving as an advocate to ensure best practices standards.
Manages and supervises Park Managers, Work Unit Supervisors, and other assigned employees, including scheduling, conducting performance appraisals, approving leave/time-off, reviewing and approving time cards, administering disciplinary action, and conducting/ providing training.
Develops and implements programming/processes to ensure a positive and supportive work environment; utilizes and encourages direct reports to utilize employee recognition programs.
Makes situations better by assessing situations with (at times) limited information and using independent judgment to address/resolves issues and concerns, while balancing the needs of the public, the organization, the employees, and the key players (i.e. outside organizations).
Serves in a strategic role, by assisting with the establishment of goals, priorities,operating procedures, and work standards for both Metro Parks as a whole and for assigned parks, work units, and/or functional areas.
Assists with the preparation of annual operations budget and provides input into the development of the capital improvements budget; assists with the evaluation and approval of budget requests and purchases of tools, equipment, materials and supplies requested by Park Managers, Work Unit Supervisors and other assigned employees.
Assists Park Managers, Work Unit Supervisors and assigned employees with the planning, implementation, evaluation and monitoring of work projects.
Monitors parks and other work unit expenditures; reviews and approves invoices and/or requisition in accordance with Finance policies.
May assume maintenance and ranger responsibilities of Deputy Director in his/her absence.
Participates and makes recommendations in recruitment processes, including conducting interviews, coordinating job shadowing, and assisting in administering hiring philosophy.
Assists the Deputy Director with development of departmental priorities; reviews and approves facility disaster plans and directs efforts in case of an emergency.
Coordinates special events and multi-park efforts including special events permits, equipment, and personnel.
Serves as on-call assistance for park district emergencies.
Evaluates maintenance, ranger, outdoor adventure, education, and other specialized operations and makes recommendations and/or implements steps for improvement.
Coordinates ranger operations with local courts and enforcement agencies.
Assists with coordination of training for all staff, and specialized training for commissioned staff, part-time Rangers, and maintenance personnel; conducts training sessions as needed.
May coordinate and supervise specific work functions such as background investigations, DOT Drug Testing, Resource Management, hearing tests, uniforms, law enforcement safety equipment (OC, safety vests, cuffs, asps, etc.), work-related vaccines, worker's comp reporting, safety committee, pesticide committee, etc.
Serves in the line of appeal for employee grievances; reviews and resolves employees concerns.
May participate in labor negotiations and labor management committee meetings for bargaining unit personnel.
Analyzes data to determine if changes to policies and procedures are necessary.
Oversees the law enforcement radio system, dispatch operations, mobile data terminals (MDTs), and use of LEADS; may be assigned to serve as lead individual in these areas.
Investigates complaints and incidents; recommends and implements action as needed/necessary.
Collects data for the preparation of various management reports and submits reports by deadlines.
Promotes Metro Parks through public contact; represents Metro Parks at various functions, oftentimes outside of normal work hours.
Works in the parks, patrolling, directing traffic, responding to incidents, and works special events.
Attends in-service training workshops, professional meetings, staff conferences, Board meetings, etc., as requested.
Performs special projects and related duties as required or assigned.
Qualifications
Position Qualifications:
Bachelor's Degree in Parks & Recreation, Natural Resources or related field, or any equivalent combination of education and related work experience.
Considerable experience in park management, including management of employees, functions, and daily operations.
May require possession of valid Ohio Peace Officer Training Certificate within twelve (12) months of appointment. Possession of valid standard first aid and CPR cards within six (6) months of appointment. Possession of a valid Ohio driver license with a driving record insurable by the Park District's insurance carrier.
May require LEADS certification(s).
Computer/Software Skills: Demonstrated experience using computers, web-based programs, e-mail, social media venues, and Microsoft Office products.
While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear,operate two-way radio and light motorized equipment, sit, work with hands, drive park vehicles, etc. The employee is frequently required to use hands to complete reports, use personal computers, etc.
While performing the regular duties of this job, the employee works both in an office environment and outside in the elements. The noise level in the work environment is usually moderate, but may increase in volume during special events, working with specialized equipment, etc.
Knowledge & Skills Requirements:
Demonstrated strong counseling, mediation, conflict resolution skills.
Demonstrated strong management, communication and organizational skills along with excellent written, verbal and computer skills.
Demonstrated independent decision making skills within legal, policy, and organizational constraints.
Demonstrated supervisory skills including ability to deal with performance, training, recruitment/selection, and disciplinary matters.
Demonstrated knowledge of Metro Parks' policies and procedures and Ohio Revised Code.
Demonstrated knowledge of safety practices and procedures; building and ground maintenance; basic landscaping and horticulture, and budgeting.
Ability to maintain effective working relationships with co-workers, professionals, law enforcement personnel, other public agencies, and the general public.
Tolerance for ambiguity and ability to make decisions with limited information.
Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.
Must successfully complete a background investigation, driving record check, and pre-employment drug test or updated checks if promoted from within.
Supervision
Received: Deputy Director
Given: Assigned Park Managers, Work Unit Supervisors, and Employees; Provides Guidance and instruction to other employees within the Operations Department.
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Internal policies regarding compensatory time may apply.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
$51k-67k yearly est. 60d+ ago
Operations Manager
Red Bull 3.7
Columbus, OH
Consistent with the standards and policies set forth by this document and within budget, oversee the operations of an approximately 20,000-30,000 sq. ft. facility, by consistently analyzing and improving the facility's systems and procedures to increase efficiency while maintaining safety and the quality of deliverables. This includes, without limitation,managing inventory, fleet, warehouse, personnel, AIB standards, Foods Safety Programs and day-to-day operations in a manner geared towards operational excellence.
Job Description
MANAGING THE BUSINESS
Manage and continually strive to increase the effectiveness and efficiency of operationsservices in support of the sale's department. Improve operations systems, process, and policies to support the organization's mission as the industry's leading energy drink.
Manage accurate inventory levels by forecasting demand, evaluating potential shortages and determining the most cost-effective method for ensuring timely delivery of all product needs.
Input product orders into SAP and resolve variances reported by this software to ensure accurate inventory reporting.
Manage and ensure proper warehouse rotation of product to execute FIFO (First-In, First Out) policy while meeting Account Manager and customer needs.
Conduct daily inventory of all product and check accuracy of count by utilizing SAP.
Rectify variances at time of discovery, pending final approval by General Manager.
FLEET MANAGEMENTManage fleet's maintenance schedule to cost-effectively minimize disruption to product deliveries by coordinating preventive maintenance for all RBDC delivery vehicles.
Routinely inspect RBDC's vehicles to examine cleanliness, damage, and/or wear and tear of the vehicle and arrange for non-routine repairs, as appropriate, with minimal disruption to operations.
Monitor and coordinate all vehicle accidents with the maintenance service provider and insurance carrier.
COMMUNICATION
Hire, train, supervise and develop all warehouse employees. Manage performance through feedback, coaching, corrective counseling and discipline, and performance reviews. Align with GM on the timely handling and management of performance issues.
Maintain AIB (American Institute of Baking) standards in facility in accordance with audit requirements (documentation, facility cleanliness)
Identify and communicate best practices to Nat'l OperationsManager.
Qualifications
5+ years of experience in Warehouse Management
An understanding of computer ordering systems and other IT systems
Valid US Driver's License and obtainment of DOT Medical card
Ability to lift and transport up to 25 pounds of inventory and/or advertising displays
English; additional languages an advantage
Additional Information
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
$49k-81k yearly est. 60d+ ago
Operations Manager - East Region
Quanta Services 4.6
Columbus, OH
About Us
PAR Electrical Contractors, LLC is a premier outside electrical infrastructure construction company based in Kansas City, Missouri. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR's employees are the reason for the success of our company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At PAR, we take on the most challenging and complex projects we can find, and we hire people who thrive on hard work and demanding opportunities.
About this Role
PAR Electrical Contractors, LLC is a premier outside electrical infrastructure construction company based in Kansas City, Missouri. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR's employees are the reason for the success of our company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At PAR, we take on the most challenging and complex projects we can find, and we hire people who thrive on hard work and demanding opportunities. On our team, you will have the opportunity to be directly involved in projects that impact the lives of millions while developing and advancing in your career.
About the Role
The OperationsManager is responsible for overseeing day-to-day construction operations across the East Region, ensuring projects are executed safely, efficiently, on schedule, and within budget. This role provides leadership to Project Managers, field supervision, and support teams while partnering closely with regional leadership to drive operational excellence, financial performance, and client satisfaction.
What You'll Do What You Will Do
Provide operational leadership for electric transmission and distribution projects across the East Region
Oversee multiple project teams to ensure consistent execution of safety, quality, and performance standards
Partner with Project Managers and Superintendents to drive schedule adherence, productivity, and cost control
Monitor regional financial performance, including budgets, forecasts, and profitability
Support workforce planning, staffing, and resource allocation across projects
Build and maintain strong client relationships and support business development efforts
Ensure compliance with company policies, regulatory requirements, and safety programs
Lead operational reviews, risk assessments, and corrective action planning
Mentor and develop Project Managers, Superintendents, and emerging leaders
Collaborate with estimating, HR, safety, and finance teams to support operational goals
Address and resolve complex operational challenges, claims, and escalated issues
What You'll Bring What You Will Bring
Bachelor's degree in Engineering, Construction Management, or related field (or equivalent experience)
10+ years of progressive leadership experience in electric utility or heavy civil construction
Proven experience overseeing multiple projects and teams simultaneously
Strong understanding of transmission and distribution construction operations
Demonstrated financial and operationalmanagement expertise
Exceptional leadership, communication, and decision-making skills
Ability to build strong relationships with clients, internal teams, and partners
Commitment to PAR Electric's safety-first culture and continuous improvement
Willingness to travel within the East Region as required
What You'll Get
Benefits
PAR offers a comprehensive benefits package including:
100% employer-paid health care benefits (medical, dental, and vision) for you and your dependents
100% employer-paid basic life insurance
100% employer-paid disability benefits
401(k) retirement plan with matching contribution
Paid Time Off (sick and vacation)
Paid Holidays
Tuition Assistance
Wellness and Mental Health Programs
Learning and Development Programs
PAR Electrical Contractors, LLC does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. PAR Electrical Contractors, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PAR Electrical Contractors, LLC will only use E-Verify once you have accepted a job offer and completed the Form I-9.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$70k-86k yearly est. Auto-Apply 15d ago
Operations Manager
Careers Opportunities at AVI Foodsystems
Hilliard, OH
AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of OperationsManager, Full-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Assist in the training and development of team members
Lead and assist on projects assigned by the Branch ManagerOperate and maintain company-owned vehicle in a safe manner; to be used for the purpose of traveling to accounts
Maintain positive customer relations by visiting accounts
Recognize needs for equipment upgrades and schedule installations of new vending machines
Support company programs and branch goals
Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption
Address customer inquiries/complaints within 24 hours
Perform other duties as required
Requirements:
Must be 21 years of age or older to operate a company vehicle
Previous vending experience is preferred
Previous management experience required
Ability to manage financials and achieve goals
Excellent interpersonal skills for communicating with fellow workers and customers
Ability to effectively work independently and utilize time efficiently
Problem solver
Valid Driver s License with good driving history
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$61k-100k yearly est. 60d+ ago
Operations Manager
CVS Health 4.6
Grove City, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The OperationsManager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the OperationsManager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The OperationsManager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership
Unlike the Store Manager in Training position, the OperationsManager position is not part of the CVS/pharmacy Retail Management Development Program. OperationsManagers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail manager or supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$19.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$19-29 hourly Auto-Apply 7d ago
Business Operations Manager
Central State University 3.9
Wilberforce, OH
Posting Number 0801748 Classification Title Business OperationsManager Working Title Department Agriculture Research Development Program (ARDP) Department Contact Email ************************ Job Summary/Basic Function The Business OperationsManager will be responsible for managing Central State University's Land-Grant (LG) Agriculture Research Development Program (ARDP) processes, procedures, protocols, and budgets to ensure operational and organizational efficiency. This position includes oversight, leadership, training, and evaluating of day-to-day operations and fiscal accountability, including but not limited to organizational management, human resource management, fiscal management, and business administration for Central State University ARDP.
Duties and Responsibilities:
* Assist Land-Grant leadership and fiscal team in allocating resources, planning procurement and overseeing budgets and contracts.
* Works with Land-Grant leadership and business officers to ensure expenditures meet organizational objectives and compliance.
* Facilitate operational compliance with all funding agencies/sources; federal, state, local guidelines, standards, policies, protocols, and procedures.
* Prepare and process other expense-related documents. Assist in overseeing ARDP procurement, monitoring requisition requests and validating invoices for payment.
* Provide leadership and direction to ARDP Program in the areas of organizational policies, procedures, and practices for operational direction and fiscal management.
* Develop and deliver training programs for Land-Grant staff to enhance financial and operational processes.
* Gather, organize, summarize, and analyze budget and financial data within prescribed timeframes. Ability to recommend an effective course of action or develop appropriate solutions and/or reach conclusions.
* Assists the Assistant Director or Research and Land-Grant leadership in management and execution of organizational-level projects.
* Coordinate with Land-Grant leadership and operational team to ensure compliance of University's Human Resources policies and procedures, as well as provide support for personnel related tasks.
* Develop and maintain relationships with internal and external stakeholders to ensure effective communication, collaboration and follow through on operational initiatives, commitments and issues.
* Lead team of business officers. Provide coaching, mentorship, and performance feedback to team members.
* Perform other related duties, as assigned by the Assistant Director of Financial Operations.
Minimum Qualifications
* An earned Bachelor's degree in business administration, accounting, or related field, or equivalent experience.
* Knowledge and experience with business operations, education, administration, human resources, finance, and project management.
* Knowledge and experience in organizational planning and effectiveness.
* Demonstrated skills in the use of computers, including internet, word processing, graphic design, spreadsheets and database management programs.
* Excellent written and oral communication skills in English.
* Demonstrated ability to effectively manage competing priorities.
* Knowledge of financial/accounting principles and practices.
* Ability to prioritize and to multi-task in a fast-paced environment.
* Ability to handle confidential information in a discreet and professional manner.
Preferred Qualifications
* Earned Master's degree in business administration, finance, accounting, or related field.
* PMP certification
* Higher Education experience
* Ellucian Banner experience
Posting Date 08/06/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Position Category Staff - Monthly (Exempt) Budgeted Annual Salary $70,000-$75,000
$70k-75k yearly Easy Apply 60d+ ago
Operations Manager
AVI Foodsystems 4.1
Hilliard, OH
Job Description
AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of OperationsManager, Full-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Assist in the training and development of team members
Lead and assist on projects assigned by the Branch ManagerOperate and maintain company-owned vehicle in a safe manner; to be used for the purpose of traveling to accounts
Maintain positive customer relations by visiting accounts
Recognize needs for equipment upgrades and schedule installations of new vending machines
Support company programs and branch goals
Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption
Address customer inquiries/complaints within 24 hours
Perform other duties as required
Requirements:
Must be 21 years of age or older to operate a company vehicle
Previous vending experience is preferred
Previous management experience required
Ability to manage financials and achieve goals
Excellent interpersonal skills for communicating with fellow workers and customers
Ability to effectively work independently and utilize time efficiently
Problem solver
Valid Driver's License with good driving history
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$33k-44k yearly est. 21d ago
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