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Become A Manager, Client Solutions

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Working As A Manager, Client Solutions

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $113,696

    Average Salary

What Does A Manager, Client Solutions Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Manager, Client Solutions

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Average Length of Employment
Client Executive 3.4 years
Solutions Manager 3.0 years
Client Manager 2.7 years
Solutions Director 2.7 years
Client Partner 2.6 years
Top Careers Before Manager, Client Solutions
Manager 4.4%
Top Careers After Manager, Client Solutions
Owner 4.5%
Manager 3.4%
Internship 2.3%
Director 2.3%

Do you work as a Manager, Client Solutions?

Manager, Client Solutions Demographics

Gender

Female

49.2%

Male

47.5%

Unknown

3.3%
Ethnicity

White

62.4%

Hispanic or Latino

11.9%

Black or African American

11.1%

Asian

11.1%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

50.0%

Portuguese

10.0%

French

10.0%

Cantonese

10.0%

Mandarin

10.0%

Chinese

5.0%

Japanese

5.0%
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Manager, Client Solutions Education

Schools

Michigan State University

8.2%

University of Arizona

8.2%

Syracuse University

6.1%

Strayer University

6.1%

University of Phoenix

6.1%

Purdue University

6.1%

Villanova University

6.1%

University of Arkansas, Fayetteville

4.1%

Vanderbilt University

4.1%

LIU Brooklyn

4.1%

Pennsylvania State University

4.1%

University of Massachusetts Amherst

4.1%

Appalachian State University

4.1%

Arizona State University

4.1%

Frostburg State University

4.1%

Western Michigan University

4.1%

Texas Wesleyan University

4.1%

University of Tampa

4.1%

School of Visual Arts

4.1%

University of Texas at Austin

4.1%
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Majors

Business

31.9%

Marketing

16.0%

Finance

4.9%

Computer Science

4.9%

English

4.9%

Project Management

4.9%

Communication

4.9%

Electrical Engineering

2.8%

Public Relations

2.8%

Economics

2.8%

Sociology

2.8%

Management

2.1%

International Business

2.1%

Psychology

2.1%

Computer Information Systems

2.1%

Graphic Design

2.1%

Advertising

2.1%

Graphic Communications

1.4%

Digital Media

1.4%

Human Resources Management

1.4%
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Degrees

Bachelors

49.3%

Masters

23.9%

Other

18.4%

Associate

5.0%

Doctorate

2.0%

Certificate

1.5%
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Part Time
Internship
Temporary

Real Manager, Client Solutions Salaries

Job Title Company Location Start Date Salary
Client Solutions Manager Facebook, Inc. Menlo Park, CA Apr 18, 2016 $170,000
Client Solution Manager Infosys Limited San Francisco, CA Aug 14, 2016 $156,584
Senior Manager, Client Solutions (Engineer) Medallia, Inc. Palo Alto, CA Oct 12, 2015 $156,100
Senior Manager, Client Solutions (Engineer) Medallia, Inc. Palo Alto, CA Oct 20, 2015 $152,901
Senior Manager, Client Solutions Medallia, Inc. Palo Alto, CA May 10, 2014 $150,000
Senior Manager, Client Solutions (Engineer) Medallia, Inc. Palo Alto, CA May 05, 2014 $148,100 -
$161,000
Client Solutions Manager Facebook, Inc. New York, NY Sep 30, 2016 $145,350 -
$165,350
Manager, Client Solutions Visa USA Foster City, CA May 10, 2015 $140,000 -
$160,000
Client Solutions Manager Cashedge, Inc. Sunnyvale, CA Jun 18, 2012 $138,168
Client Solutions Manager Cashedge Inc. Sunnyvale, CA Feb 28, 2013 $135,000
Manager, Client Solutions Medallia, Inc. Palo Alto, CA Jan 20, 2016 $132,000
Manager, Client Solutions Medallia, Inc. Palo Alto, CA Oct 01, 2015 $132,000
Client Solutions Manager-Bloomberg Enterprise Risk Bloomberg L.P. New York, NY Feb 16, 2016 $131,500 -
$180,000
Client Solution Manager Infosys Limited Reston, VA Sep 30, 2015 $131,278
Manager, Client Solutions & Services Medallia, Inc. Palo Alto, CA Mar 14, 2014 $120,500
Client Solutions Manager Medallia, Inc. Palo Alto, CA Aug 31, 2014 $120,000 -
$140,000
Client Solution Manager Infosys Limited Reston, VA Jan 30, 2013 $117,900
Client Solution Manager Infosys Limited Ridgefield, NJ Sep 07, 2015 $117,850
Client Solutions Manager Cashedge Inc. Sunnyvale, CA Jul 28, 2014 $116,600 -
$153,776
Client Solutions Manager Facebook, Inc. New York, NY Oct 27, 2016 $116,142 -
$136,142
Client Solution Manager Infosys Limited Reston, VA Oct 01, 2012 $115,606 -
$120,606
Client Solution Manager Infosys Limited New York, NY Aug 13, 2016 $115,301
Client Solutions Manager Facebook, Inc. New York, NY Jun 07, 2016 $99,693
Client Solution Manager Infosys Limited East Hanover, NJ Oct 01, 2012 $99,674 -
$104,674
Client Solution Manager Infosys Limited Houston, TX Oct 01, 2012 $99,258 -
$104,258
Global Client Solutions Manager Facebook, Inc. New York, NY Oct 09, 2016 $97,538
Manager, Client Solutions Medallia, Inc. Palo Alto, CA Oct 01, 2011 $96,221 -
$110,000
Manager Client Benefit Solutions Medco Health Services, Inc. Franklin Lakes, NJ Feb 16, 2012 $95,300
Client Solutions Manager Facebook, Inc. New York, NY Dec 07, 2016 $94,239 -
$114,239

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Top Skills for A Manager, Client Solutions

  1. Strategy
  2. Customer Satisfaction
  3. Proposals
You can check out examples of real life uses of top skills on resumes here:
  • Manage executive stakeholder relationships for shaping client IT strategy and investments.
  • Developed and implemented policies and procedures to improve retention rates and increase customer satisfaction.
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Manage customer engagement initiatives through direct mail, telemedia and online.
  • Manage sales funnels and forecasts as well as existing revenue to ensure positive monthly revenue growth.

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Top 10 Best States for Managers, Client Solutions

  1. Rhode Island
  2. Colorado
  3. California
  4. New Jersey
  5. Virginia
  6. Delaware
  7. North Carolina
  8. Texas
  9. Massachusetts
  10. Pennsylvania
  • (136 jobs)
  • (877 jobs)
  • (4,312 jobs)
  • (922 jobs)
  • (1,041 jobs)
  • (75 jobs)
  • (938 jobs)
  • (2,619 jobs)
  • (1,084 jobs)
  • (1,109 jobs)

Top Manager, Client Solutions Employers

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