Sr. Manager Configuration Management
Remote manager, configuration management job
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
The Senior Configuration Data Manager (CDM) is a strategic leader responsible for managing the government CDM team and governing CDM practices across government programs and contracts. This role ensures data integrity, traceability, and change control throughout the product lifecycle while maintaining compliance with company, contractual, and regulatory requirements. The Senior CDM Manager provides cross-functional leadership, drives process improvement, and represents the government CDM function to senior leadership, customers and external authorities, reporting directly to the Director of Configuration Data Management.
The day-to-day
* Lead and govern CDM practices across multiple programs/product lines, ensuring consistency, compliance, and alignment with organizational and contractual requirements.
* Provide leadership and direction to the CDM team, ensuring clear priorities, performance management, and development of talent.
* Provide cross-functional leadership and build partnerships with engineering, operations, quality, supply chain, and program management to strengthen configuration control and traceability.
* Translate organizational objectives into actionable strategies, influencing prioritization, priorities, and execution across programs.
* Represent the CDM function with authority and credibility to senior leadership, customers, auditors, and regulatory authorities.
* Serve as subject matter expert in configuration identification, change management, data management, configuration status accounting, and audit readiness.
* Oversee and optimize PLM/PDM systems and data governance protocols, driving adoption of innovative tools and technologies to enhance efficiency and digital thread continuity.
* Anticipate risks and lead resolution of blocking issues that span multiple programs, ensuring business area continuity and customer happiness.
* Ensure compliance with applicable industry standards and regulations (AS9100, EIA-649, MIL-STD-973, ISO-9001, ITAR/EAR).
* Evaluate CDM process efficiency and lead continuous improvement initiatives to improve efficiency, scalability, and compliance.
* Develop leadership capability within the CDM function by coaching and mentoring managers and senior staff.
What you'll need
* Bachelor's degree in engineering, business, or a related field required or equivalent experience in Configuration Data Management.
* 8+ years of progressive managerial experience leading professional staff.
* Deep knowledge of configuration management standards (e.g., AS9100, EIA-649) and lifecycle practices across hardware, software, and systems domains.
* Demonstrated ability to lead cross-functional initiatives, manage competing priorities, and influence senior leaders, customers, auditors, and regulatory authorities.
* US Citizenship required.
* Ability to obtain and maintain a Secret Clearance is required.
* This is a US-remote opportunity.
What will help you on the job
* Strong analytical mindset with proven ability to anticipate, identify, and mitigate configuration and program risks to ensure compliance with product and contractual requirements.
* Excellent leadership, communication, and stakeholder management skills.
* CM 2 or CMPIC certification preferred.
* Advanced expertise in PLM/PDM systems, data governance, and strategies.
* Track record of driving process improvement, adoption of new tools/technologies, and organizational change in CDM functions
Salary range
$134,500.00 - $212,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $160,000.00- $240,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
* Bachelor's degree in engineering, business, or a related field required or equivalent experience in Configuration Data Management.
* 8+ years of progressive managerial experience leading professional staff.
* Deep knowledge of configuration management standards (e.g., AS9100, EIA-649) and lifecycle practices across hardware, software, and systems domains.
* Demonstrated ability to lead cross-functional initiatives, manage competing priorities, and influence senior leaders, customers, auditors, and regulatory authorities.
* US Citizenship required.
* Ability to obtain and maintain a Secret Clearance is required.
* This is a US-remote opportunity.
* Lead and govern CDM practices across multiple programs/product lines, ensuring consistency, compliance, and alignment with organizational and contractual requirements.
* Provide leadership and direction to the CDM team, ensuring clear priorities, performance management, and development of talent.
* Provide cross-functional leadership and build partnerships with engineering, operations, quality, supply chain, and program management to strengthen configuration control and traceability.
* Translate organizational objectives into actionable strategies, influencing prioritization, priorities, and execution across programs.
* Represent the CDM function with authority and credibility to senior leadership, customers, auditors, and regulatory authorities.
* Serve as subject matter expert in configuration identification, change management, data management, configuration status accounting, and audit readiness.
* Oversee and optimize PLM/PDM systems and data governance protocols, driving adoption of innovative tools and technologies to enhance efficiency and digital thread continuity.
* Anticipate risks and lead resolution of blocking issues that span multiple programs, ensuring business area continuity and customer happiness.
* Ensure compliance with applicable industry standards and regulations (AS9100, EIA-649, MIL-STD-973, ISO-9001, ITAR/EAR).
* Evaluate CDM process efficiency and lead continuous improvement initiatives to improve efficiency, scalability, and compliance.
* Develop leadership capability within the CDM function by coaching and mentoring managers and senior staff.
ITSM Configuration Management II - ServiceNow (Remote)
Remote manager, configuration management job
Remote role preferably within commuting distance of Richmond City VA, with other viable states including AL, AR, FL, GA, KS, KY, MD, MI, MO, NC, OH, SC, TN, TX, VA, WV. This is an exciting opportunity for a motivated, proactive, detail-oriented professional with solid experience in IT Configuration Management Systems (CMS/CMDB), ready to take ownership and drive maturity across all aspects of the CMDB.
Working in the IT Service Management Office and reporting to the ITSM Manager, the ITSM Configuration Management II is responsible for the governance and management of the Information Technology Infrastructure Library (ITIL) Configuration Management in ServiceNow, performing work associated with ITSM process analysis, design, improvement, build, test, training, quality, metrics, strategic roadmap and documentation of the IT department's standards.
They will define and own the ITSM ITIL Configuration Management (CMS, CMDB & CSDM) process lifecycles, applying expertise with a broad knowledge of ITIL disciplines and methodologies, leading, supporting and/or coordinating business and department projects, to develop new, or enhance existing services, lifecycles, processes, procedures and standards.
This role is essential in maintaining a reliable source of truth for IT services and their relationships, supporting all IT Service Management processes, and enabling informed decision-making.
1. 3+ years of experience in ITSM ITIL Configuration Management (CMS/CMDB) process lifecycles.
2. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications.
3. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM.
4. Experience with dashboards, reporting, trend analysis and metrics.
5. Experience in large IT environments, with a technical background or previous Healthcare experience advantageous.
6. ITIL v3/v4 Foundation or higher.
Essential Job Statements
Configuration Management: Define, manage and govern the IT Configuration Management System (CMS), CMDB, and CSDM ITIL Configuration Management (CM) process lifecycles in ServiceNow, ensuring architectural alignment through best-practice service design, governance, strategy, roadmaps, development, testing, training, reporting, metrics, and Continual Service Improvement.
Operational Support: Facilitate and deliver day-to-day work queues for Configuration Management (CM) updates, roadmaps, and projects.
Project Management: Develop and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services or solutions through to completion with limited guidance or supervision.
Team Support: Manage CM development, CM upgrade activities, and the review of new IT services, ensuring compliance.
Process: Define, document, and maintain a Configuration Management Plan (CMP) and associated CM policies, processes, procedures and standards, facilitating audits and tracking compliance.
Metrics & Reporting: Define dashboards and reports, presenting metrics and insights related to process quality, efficiency, and effectiveness.
Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.
Patient Population : N/A
Employment Qualifications
Required Education: Associate's degree in Information Technology, Business, or related; or, equivalent combination of related education and experience.
Preferred Education: Bachelor's degree in IT or relevant higher-level education
Licensing/ Certification
Licensure/Certification Required: N/A
Licensure/Certification Preferred: ITIL v3/v4 Foundation or higher. ServiceNow certifications. CMDB/Asset Management certifications. SDLC, Project, BA, Process & Change Methodologies.
Minimum Qualifications
Years and Type of Required Experience: 3+ years of experience in Configuration Management Systems (CMS) and CMDB ITIL Configuration Management process lifecycles or an equivalent combination of related education and experience. Experience in IT Service Management (ITSM) and ITIL, including business process analysis, design, implementation, support, training and Continual Service Improvement. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM. Experience with dashboards, reporting, trend analysis and metrics. Developed and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services, or solutions. Experience in large IT environments, with a technical background or Healthcare experience advantageous.
Other Knowledge, Skills and Abilities Required: Mentors the organization on Configuration Management concepts, policies, procedures and standards. Experience in adult education theories, concepts, and delivery techniques for product and process training.
Other Knowledge, Skills and Abilities Preferred: 4 + years of relevant experience. Experience with SDLC, Agile and other delivery methodologies. Working knowledge of SCCM, SCOM, Okta, Epic and Workday advantageous.
Combination of education and experience in lieu of a degree.
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel, Squat, Crawling
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near
Hazards: Depth perception
Mental/Sensory - Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change
Days
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyIdentity and Access Management Manager
Remote manager, configuration management job
Posting Details Posting Details Working Title Identity and Access Management Manager Number 00006A Department INFORMATION TECHNOLOGY SERV-ACAD Classified Type of Job Full Time EEO Category B Professionals Job Description The IAM manager position is an advanced role requiring leadership and team management skills, along with technical expertise. The IAM manager leads a team of individuals in analyzing business processes, recommending technology solutions to improve customer service and problem resolution, administration and governance tasked with ensuring IAM services are applied to University-managed assets as well as vendors and other third-party entities. This role provides comprehensive support for the user account lifecycle-including acquisition, creation, modification, deletion, auditing, group management, and password management -through scripting, LDAP expertise, and complex troubleshooting. The IAM role requires ensuring that a large, multi-faceted IAM program is in place governing provisioning, access, single sign-on (SSO), directory services and technical integrations, as well as supporting behavioral analytics. As a senior member of the team, the 1AM manager is expected to demonstrate leadership by coaching and mentoring less experienced staff, managing the team, and executing the security strategy set by senior management. This includes identifying and communicating actionable workloads for team members that balance business initiatives with IAM security best practices and business risk. The IAM manager serves as a subject matter expert and is responsible for delivering on line-of-business expectations.
Type of Recruitment
Knowledge, skills and abilities
Extensive knowledge of SSO, MFA, Active Directory (AD), public key infrastructure (PKI), privileged accounts and integration application program interface (API) capabilities.Considerable knowledge of Enterprise Resource Planning (ERP) and/or Student Information Systems (SIS) systems such as Banner or similar programs.Working knowledge of multiple operating systems and demonstrated skill in utilizing personal computers and related software.Excellent verbal and written communication skills, strong attention to detail, and an understanding of workflow processes.Demonstrated ability to provide technical and project leadership to other staff, with a deep understanding of policy and procedure and the capability to implement this understanding across various aspects of computer system account management and lifecycle support.Demonstrated ability to apply technical and analytical expertise in the design, implementation, and delivery of IAM technology solutions.Demonstrated ability to consistently act with integrity, maintain high standards of work, and adapt to changing circumstances while fostering effective communication.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
* Considerable experience with scripting and batch programming (such as sql, per!, python, shell batch), LDAP and directory concepts, unix, log analysis, database concepts, data mining and account provisioning processes. Considerable experience with systems design and programming techniques.• Considerable experience in cybersecurity, with a significant portion in IAM.• Considerable experience in technology and security administration across large, heterogeneous networks, including experience with third-party entities.• Some experience and understanding of various regulatory requirements and laws such as, but not limited to, Payment Card Industry (PCI), Federal Financial Institutions Examination Council (FFIEC), Sarbanes-Oxley (SOX), Health Information Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) and Gramm-Leach-Bliley Act(GLBA). Additionally, some experience in one or more of the following is required: ISO 17799, ITIL or NIST.• Some experience in IAM solutions both on-premises and in the cloud.• Some experience administering IAM systems, access controls, security and risk management, as well as a security governance framework at scale.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
* Working knowledge of Windows, Linux, Unix and industry-leading IDAM solutions.• Some knowledge of state privacy laws and regulatory compliance requirements.• Skill in organizing and prioritizing tasks independently while implementing proactive risk controls.• Demonstrated ability to lead with integrity, maintain trustworthiness, and anticipate potential threats through strategic planning.• Extensive experience working in IT Accounts Management interacting and coordinating multiple systems. Considerable experience with operating systems and programming design and techniques.• Some previous experience with hardware environment currently utilized by the University is preferred. Some previous experience in a similar functional environment is preferred.• Some experience with Amazon Web Services (AWS) or Microsoft Azure preferred.• Some experience with one or more of the following: ISO 27001, NIST, PCI, HIPM, Health Information Technology for Economic and Clinical Health (HITECH), SOX, GDPR, Center for Internet Security (CIS) or Service Organization Controls (SOC) 2.
Conditions of Employment
This position is fully remote and will require participation in on-call rotations. The candidate must have high-speed and reliable internet.This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
Annual Salary/Hourly Rate
Salary range between $ - $90,000-$115,000
Posting Detail Information
Job Requisition Number
S03153
Job Open To
General Public
Open Date
12/10/2025
Close Date
01/05/2026
Open Until Filled
No
Special Instructions Summary
Along with the completed application, please attached a resume and cover letter.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Global Configuration Management Leader
Remote manager, configuration management job
SummaryThe Global Configuration Management Leader (CML) is responsible for collecting, understanding, creating, and maintaining global & regional product offerings. The AW business is currently seeking a solution oriented CML to play a key role in driving the next generation of global commercial CPQ (Configure/Price/Quote) implementation and maintenance.Job Description
Roles and Responsibilities
Lead global modeling for all AW products and offerings setting the CPQ strategy for all Regions
Act as USCAN AW CML in implementing the global CPQ strategy for the USCAN Region
Work with cross-functional global and regional team members to adopt and enable regionally the global product offerings, guided selling & configuration rules, offering changes, including managing change processes and synchronized implementation in IT platforms.
Setup/load/maintain all technical, regulatory, and commercial rules and guidance in our quoting tool for offering identifiers and offering items and validating all of them prior to release for use by sales for both subscription and non-subscription offerings
Drive regional offering maintenance requirements in the Apttus ITO platform, including testing new features and using creative solutions to support commercial and service franchise needs.
Provide input to create or change product models, offering items, offering structures, and/or offering guided selling and configuration rules during technical and functional assessments
Provide input and guidance to orchestrate offering changes and their impact and ensure synchronized change control
Review product and offering item creation and change requests in accordance with product engineering documents and orchestrated change process requirements.
Setup/load/maintain pricing for offering items
Assist in the quoting configuration aspects phase-in/out configuration orchestration
Regularly update Subscription Development and Deployment Plan (DDP) template in accordance with AW product release and ensure subscription software entitlements are made available to customers
Apply quality test practices and data verifications to ensure stable Product Data Master and ITO platforms and integrations
Act as AW Server Analytics Administrator running and providing AW Server system analytics reports for inbound sales requests
Liaise between sales and product teams to provide offering content feedback
Provide early detection of potential conflicts found in change requests and highlight simplification opportunities
Apply Lean methodology concepts to identify and drive continuous improvement into own processes and suggestions to adjacent ones
Required Qualifications
Bachelor's Degree in Business, Engineering, Information Technology or related field equivalent (defined as a High School Diploma/GED and 3-5 years relevant work experience).
Minimum of 3 years of experience and demonstrated aptitude as a project team member in a commercial, technical, or operations environment.
Minimum of 1 year of experience coordinating cross-functional project team members.
Knowledge and 1+ years of experience developing, implementing, and maintaining commercial product offerings in a CPQ platform such as Apttus.
Desired Characteristics
Strong working knowledge of the English language (oral and written).
3+ years of previous work experience with GE Healthcare commercial & IT processes.
Demonstrated technical skills with the ability to comprehend new computer-based tools/applications quickly.
Previous experience working with one or more of the following: IT Platforms for Product Data Management (PDM), Commercial Enterprise Resource Planning (ERP), Business Process Management (BPM) and Inquiry to Order (ITO) platforms (such as: GPM, Support Central, Salesforce, Apttus, Siebel, etc.).
Demonstrated willingness to learn and operationalize new processes, as well as navigate unfamiliar situations.
Demonstrated success working collaboratively with global and cross-functional team members.
Problem analysis and problem resolution at both a global and functional level.
Demonstrated experience with global product lifecycle management.
1+ year of experience working in a regulated business (such as: FDA, ISO, etc.).
Self-starter, energizing, results and detail oriented, and the ability to organize and manage multiple priorities.
Demonstrated ability to drive project design plans to completion.
Awareness of and compliance with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Establish a commitment to quality and communicate the importance of meeting statutory, regulatory and customer requirements. Ensure quality policy is understood, implemented and maintained at all levels of the organization. Establish and communicate quality objectives that are measurable and consistent with the quality policy.
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $112,800.00-$169,200.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: January 30, 2026
Auto-ApplyConfiguration Manager
Remote manager, configuration management job
GovCIO is currently hiring a Configuration Manager to support our client's contract needs. This position is fully remote and located within the Washington, DC area. **Responsibilities** The configuration manager is responsible for managing and maintaining software systems, ensuring the integrity and consistency of software products throughout the project lifecycle. Their duties include:
+ Overseeing and ensuring the integrity of software products
+ Administering internal websites, editing scripts, and preparing documentation for software releases
+ Designing and executing configuration plans
+ Coordinating with supervisors and analysts
+ Preparing complete configuration documentation and overseeing the management of configuration items
+ Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets
+ Overseeing data governance and defining Configuration Items (CIs) while managing relationships
+ Leading the tracking and managing of update sets to ensure controlled and efficient deployment of system changes across environments
+ Maintaining data integrity and supporting IT operations to align with business goals
**Qualifications**
+ Bachelors Degree with 8+ years of configuration management experience or (commensurate experience)
+ Minimum of 8 years of experience in configuration management or a related field
+ Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and regulations are also important
+ Required experience with ServiceNow (SNow) and SNow Discoveryskills
+ Good communication skills to manage stakeholders
+ Expertise in MS Office products
+ Good writing skills to document process and procedures
+ Clearance Required: Ability to maintain a HUD public trust clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $81,850.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-5952_
**Category** _Information Technology_
**Position Type** _Full-Time_
Lead, Benefits Configuration
Remote manager, configuration management job
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
Job Summary:
As a Lead, Benefits Configuration,you will be responsible for managing, coaching and developing a team of benefit configuration analysts that support cross-functional teams during client implementations. You will ensure delivery of a high quality SmithRx product by building and managing pharmacy benefit plans on various platforms. This role will also be responsible for supporting the Plan Operations team with core benefits operations functions and best practices in benefit configuration.
What you will do:
Manage team members in the delivery of benefit configuration and documentation aspects of the plan build and maintenance responsibilities to drive the highest level of performance and meet or exceed service level agreements.
Manage employee performance through defined employee scorecards and performance metrics.
Provide ongoing feedback and coaching to ensure performance targets are met, provide appropriate levels of direction and support to your team members as needed.
Schedule employees, track productivity, maintain work schedules, coordinate different activities, and approve time off and overtime.
Participate in initiatives to support process/workflow improvements, leverage new system capabilities within work processes, and consistently institute best practices within the function.
Work with clients, identifying and understanding benefit plan requirements. Build and maintain pharmacy benefit plans for client groups.
Own all aspects of benefit configuration organization and structure for accounts by monitoring plan data integrity.
Provide leadership support to team members for escalations and complex configuration requests.
Communicate to leadership on project status, escalating issues when appropriate, and drive changes to improve workflow efficiency.
Be accountable for ensuring review and resolution of inquiries from internal teams such as member support and customer success are completed timely to improve member experience.
What you will bring to SmithRx:
Bachelor's degree or equivalent work experience required.
5+ years of experience in benefits configuration with a healthcare or health insurance organization.
2+ years' supervisory experience in appropriate PBM or Medical Insurance environment preferred.
Ability to analyze benefit plan design and configuration rules within an automated claims processing system.
Ability to maintain production levels and quality goals.
Robust analytical skills; advanced skills in Microsoft Excel.
Excellent organizational, interpersonal and communication skills (via face-to-face meetings, conference calls and written correspondence).
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Communicate project status and escalate issues for improved workflow efficiency
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments.
Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven.
Flexible, dependable, adaptable, and able to respond under the pressure of a fast-paced technology company.
Must be willing to travel up to 10% of the time.
What SmithRx Offers You:
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
Auto-ApplyLead, Change Management
Remote manager, configuration management job
Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the "new norm" in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. .______________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities.
Pay Range
USD $82,586.00 - USD $101,333.00 /Yr.
STAR Bonus % (At Risk Maximum)
5.00 - Salaried Non-Management except pharmacists
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am to 5pm
Remote Work Notification
ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.
Overview
Due to growth, we are adding a Lead, Change Management to our team!
The Change Management Lead is responsible for driving the successful adoption and implementation of high-impact initiatives and changes related by applying structured change management methodologies to organizational PMO projects. This role partners with project teams, business leaders, and stakeholders to ensure readiness, minimize resistance, and enable smooth transitions for impacted associates. The Lead will collaborate closely with cross-functional project teams to ensure stakeholders are aligned, risks are mitigated, and targeted outcomes are achieved and sustained.
In addition to leading change management efforts, the Lead will advance project and portfolio governance within the corporate PMO standards and protocols within the scope of change management. The Lead will enhance governance frameworks, processes, and tools to promote consistency, transparency, and accountability across the project portfolios. This position plays a critical role in enabling successful adoption of project specific change initiatives by developing and executing change strategies that align with the project goals. The Lead will ensure that change efforts follow corporate standards and are effectively communicated, supported and sustained.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
* Leads, develops and implements change management strategies and plans for assigned projects including the design of processes, standards, template, and best practices.
* Conducts change impact assessments and readiness evaluations for assigned projects.
* Identifies key stakeholders and creates engagement strategies to build buy in to ensure success of assigned projects.
* Facilitates feedback loops and address concerns proactively and engages project subject matter experts and leadership as needed.
* Designs and delivers targeted communication plans in accordance with corporate communications, leadership and project team leads to support change initiatives.
* Leads the execution of change management activities in partnership with project teams, ensuring plans are implemented effectively and consistently across initiatives.
* Partners with project teams to actively drive change management deliverables within project plan scope, including communications, training, stakeholder engagement, and sustainment strategies.
* Collaborates with Learning & Development to create training materials and session needs to bridge knowledge and skill gaps to increase the success of changing requirements.
* Identify potential change resistance and develop mitigation tactics and coordinate with leadership to deploy.
* Builds and maintains relationships with key project stakeholders to ensure alignment, ownership, and engagement throughout the change lifecycle of each assigned project.
* Supports alignment and adoption of governance standards within the scope of change management across strategic project initiatives, in partnership with PMO leadership and cross-functional teams.
* Support managers and supervisors in coaching associates through change.
* Tracks adoption metrics and provides regular status updates for project leadership.
* Utilizes data and feedback to make recommendations and adjustments in the execution of the projects.
* Other duties as assigned
Qualifications
What our team expects from you?
* Bachelor's degree in Business, Communication, Organizational Development, or related field of study or equivalent work experience required.
* Certification in Change Management (AIM, Prosci, ACMP) preferred.
* 5+ years' experience in change management, organizational development, or project management required.
* Demonstrated experience leading successful change management efforts of high-impact initiatives and projects required.
* Experience building change management capabilities from the ground up highly preferred.
* Proficiency with change toolsets (stakeholder mapping, impact/readiness assessment, learning design) and productivity/analytics tools.
* Experience in large-scale technology or process implementations preferred.
* Experience in Healthcare or specialty pharmacy operations preferred.
* Participate in, adhere to, and support compliance program objectives
* The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
* Top of the industry benefits for Health, Dental, and Vision insurance
* 20 days paid time off
* 4 weeks paid parental leave
* 9 paid holidays
* 401K company match of up to 5% - No vesting requirement
* Adoption Assistance Program
* Flexible Spending Account
* Educational Assistance Plan and Professional Membership assistance
* Referral Bonus Program - up to $750!
#LI-Remote
Location : Address
Remote
Location : Country
US
Auto-ApplyLead Utilization Management Nurse
Remote manager, configuration management job
Job DescriptionWe have an
innovative
organization looking to add a Lead Utilization Management Nurse to its team. Their main purpose is to enable physicians to engage, support, and manage new value-based savings and shared-risk models. They deliver timely, turn-key solutions for healthcare providers, health plans and strategic partners.
In this position as the Lead Utilization Management Nurse you will provide expertise in Utilization Management while managing a small team of UM nurses to help ensure that every patient receives the right type of care, at the right time in the right setting, every day! You will also provide hands-on expertise to help implement company strategies and provide oversight of assigned IPA Utilization Management program.
Some other responsibilities include
:
Conducting monthly client UM Committee meetings
Act as a resource for the UM Nurses (first point of contact for clinical clarification/education)
Participate in data analysis of utilization metrics
Prepare, participate and present summary utilization management reports to UM/QM Committee
Much More!
QUALIFICATIONS
Bachelor of Science degree (AND or BSD) in Nursing
At least 4-5 years of relevant professional experience, including medical management experience in health plans, provider, or MSO settings and quality chart reviews
Registered Nurse (RN) with a current and active nursing license to practice in the State of Illinois is required
A minimum of three (3) years of responsible leadership experiences in management positions
Certified Case Manager (CCM) preferred
Knowledge/experience in Medicare/Medicaid and HEDIS criteria is highly desirable
Valid Driver's License and vehicle required
Ability to travel at least 30% for client meetings within the state required
ADDITIONAL DETAILS
On-site gym FREE to employees
On-site deli
Professional Development Opportunities
Great base salary with bonus potential
Full benefits, 401k and PTO allowance
Eligible for consideration of partial work from home status upon completion of probationary period as designated by the direct supervisor.
Environmental Remediation and Release Prevention Manager-US Remote
Remote manager, configuration management job
Imagine Everything. Build the Future with Hexion. At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress-developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.
This is where bold thinkers, problem-solvers, and innovators come together to shape what's next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.
We don't follow the status quo-we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.
We invest in innovation, sustainability, and continuous development-equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.
Your Future Starts Here.
If you're ready to push limits, reimagine what's possible, and create the extraordinary, Hexion is where you belong.
Anything is possible when you imagine everything.
Position Summary:
The Environmental Remediation and Release Prevention Manager is responsible for managing remediation projects and implementing proactive strategies to prevent environmental releases across chemical manufacturing sites, ensuring compliance with environmental regulations. This role involves strategic planning, regulatory engagement, drives continuous improvement in environmental controls, and execution of cleanup activities related to current and legacy contamination.
NOTE: This is a remote position.
Key Responsibilities:
* Develop and oversee remediation strategies for sites impacted by current and legacy contamination.
* Manage consultants and contractors to execute remediation projects safely and efficiently.
* Serve as the primary liaison with regulatory agencies (EPA, state environmental departments) and community stakeholders regarding cleanup and remediation activities.
* Review technical documentation including sampling plans, remediation designs, and regulatory reports.
* Monitor project performance, budgets, consultant efficiency and timelines.
* Support release incident response, investigation and root cause analysis.
* Lead the development and execution of environmental release prevention programs across manufacturing sites.
* Conduct site assessments to identify potential spill and release risks and recommend mitigation strategies.
* Collaborate with engineering, operations, and maintenance teams to design and implement controls that minimize environmental release risks.
* Monitor and analyze environmental release data to identify trends and opportunities for improvement.
* Support training programs on environmental release prevention (including SPCC and SWPPP training programs for site personnel).
* Review and standardize SPCC plans for all applicable facilities in accordance with EPA regulations (40 CFR Part 112, and coordinate with a PE as required).
* Ensure proper secondary containment, spill response equipment, and facility design features are in place and maintained by each facility.
* Ensure inspection programs are in place to perform SPCC audits of tanks, piping, containment systems, and loading/unloading areas.
* Collaborate with environmental team on review and submission of NPDES/SPDES permitting and implementation of site permitting requirements.
* Review and standardize site-specific SWPPP documentation for all applicable sites in compliance with EPA and state stormwater regulations (e.g., NPDES/SPDES permits).
* Assist environmental team and site to ensure systems are in place to monitor and document stormwater sampling, visual inspections, and corrective actions.
* Develop and standardize the following:
* Stormwater assessments and inspections of chemical manufacturing operations, including storage areas, loading docks, and waste handling zones.
* Assessments for identifying potential sources of stormwater pollution and recommendations of engineering and administrative controls.
* Best management practices (BMPs) to be used by applicable sites to comply with SWPPP requirements.
* Stay current with federal, state, and local regulations related to spill prevention and stormwater pollution prevention.
* Responsible for monitoring development of the CWA Hazardous Substance Facility Response Plans regulation.
Minimum Qualifications
* Bachelor's or Master's degree in Environmental Engineering, Chemical Engineering, Geology, or related field.
* 7+ years of experience in environmental remediation, preferably within chemical manufacturing or industrial settings.
* Strong understanding of RCRA, SPCC, NPDES permitting, SWPPP development, chemical processes and remediation technologies.
* Proven experience managing complex remediation projects and regulatory interactions.
* Excellent leadership, analytical communication, and project management skills.
* Proficiency in environmental modeling software, GIS, and data analysis tools.
* Professional certifications (e.g., PE, CHMM) is a plus.
* Experience with secondary containment design and spill response planning.
* Experience with developing and standardizing identified compliance programs.
Working Conditions:
* Remote position with periodic travel to company sites (20-30%).
* Use of PPE required during site inspections and field activities.
Other
We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.
To be considered for this position candidates are required to submit an application for employment through our career site and, be at least 18 years of age. Any offer of employment will be conditioned upon successful completion of a drug test and background investigation, as well as authorization for the Company to conduct additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies. A prior criminal record is not an automatic bar to employment, and the Company will conduct an individualized assessment and reassessment, consistent with applicable law, prior to making any final employment decision.
Third Party Risk Management Lead
Remote manager, configuration management job
WHAT IS THE OPPORTUNITY? Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define, implement, and maintain a risk framework, operating model, policies, procedures, governance and oversight programs for all lines of business and subsidiaries. CNB established the TPRM program as a second line function, enabling CNB to manage third party risk effectively and efficiently, relative to its size and complexity. The lead is responsible for ensuring the program meets regulatory guidance, aligns with CNB's parent company, and incorporate changes as necessary.
WHAT WILL YOU DO?
* In partnership with the TPRM Program Manager, develop a successful implementation plan consisting of:
* Assist with the development and execution of an TPRM risk framework, policies and procedures
* Direct assessments on key controls and overall compliance with the TPRM program, including the timeliness, completeness, and accuracy of risk assessments.
* Provide risk-consulting serves to first line third party risk managers for complex arrangements.
* Develop risk analysis and reporting, including risk metrics, for dissemination to both first line of defense (technology) leadership, risk management committees, CNB's parent holding company, and CNB's regulators.
* Streamline processes for risk identification and assessment, control assessment, testing and issue management.
* Lead continuous improvement activities and initiatives for TPRM, working with stakeholders, subject matter experts, and analysis of exception reports to define issues, determine root cause, and determine appropriate changes.
* Identify and assess requirements for CNB's GRC system to increase automation, and process effectiveness and efficiency.
* Responsible for reviewing SSAE 18 reports for CNB's third parties and evaluate for completeness, appropriateness, and assess impact to CNB on findings and exceptions to support CNB's Sarbanes Oxley, FDICA, and SOC programs.
* Manage coordination of assignment of resources based on demand and capacity, and required subject matter expertise, including augmenting internal staff with external resources as necessary.
* Ensure appropriate escalate of issues to first line and senior management as required.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum of 7 years of third party risk management, assurance and / or oversight or relevant supplier or third party audit or compliance experience
* Minimum of 4 years of experience in risk and controls for information technology and cybersecurity, appropriately scoping assessments, providing credible challenges, and performing assurance testing.
* Minimum of 4 years working with a GRC system, incorporating continuous improvement for the system and process.
*Additional Qualifications*
* Comprehensive knowledge of third party and information technology risk management processes and methodologies
* Experience using third party risk management /Governance, Risk and Compliance (GRC) systems
* Experience assessing contracts, including master service agreements, statements of work, and license agreements.
* Experience assessing cloud servicing arrangements
* Knowledge of and experience in designing and operating governance, frameworks and processes to comply with vendor management / third party risk management related regulatory requirements, guidance and oversight (OCC 2013-29, Fed SR 13-19 or other relevant third party risk management / vendor management regulation applicable to the financial services industry)
* Currently hold or quickly obtain industry recognized third party risk management or vendor management certification
* Excellent oral and written communication skills; experience performing both detailed and executive-level documentation
* Advanced knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
* Experience with reporting platforms such as Tableau, SQL scripts, and Microsoft SSRS desirable
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Configuration Manager- Plexis
Remote manager, configuration management job
Company Overview: Health Network One (HN1) partners with health plans and providers to modernize how specialty care is delivered and managed, reducing complexity, driving better performance, and improving lives.
With over 30 years of experience, Health Network One advances care in several unique specialties: Total Eye, Sleep Well, Pure Derm and Thrive Therapy. By curating specialty networks and credentialing providers who meet rigorous access and quality standards, we bring together value-based models and clinical expertise to ensure providers thrive, payers succeed, and members receive the high-quality care they deserve.
Position Summary: We are seeking a highly skilled Configuration Manager with deep expertise in the Plexis system and a strong background in specialty managed care. This role is essential to ensuring accurate and efficient configuration of benefits within our systems, supporting operational excellence.
Key Responsibilities
Lead the configuration and ongoing maintenance of benefit plans within the Plexis platform, ensuring accuracy, compliance, and alignment with plan designs.
Collaborate cross-functionally with Claims, Provider Administration, IT, and Clinical Operations to support benefit implementation, updates, and issue resolution.
Serve as the subject matter expert on Plexis configuration capabilities, limitations, and optimization opportunities.
Translate complex benefit documentation into system configuration requirements.
Manage configuration projects related to new product launches, expansions, and regulatory changes.
Conduct audits and quality checks to ensure benefit setups are functioning as intended.
Oversee the maintenance and regular updates of key reference tables (including RBRVS, NCCI, Optum, Interest, and other regulatory or industry-standard tables) within the Plexis platform to ensure accurate claims adjudication and compliance.
Manage the configuration, implementation, and ongoing updates of fee schedules, ensuring alignment with contractual, regulatory, and operational requirements.
Monitor industry changes and regulatory updates impacting table structures and fee schedules, coordinating timely system updates and stakeholder communication.
Collaborate with Claims, Provider Relations, and IT teams to resolve table-related issues and optimize table configuration for operational efficiency.
Provide training and support to internal teams on Plexis functionality and configuration processes.
Identify and implement process improvements to enhance efficiency and reduce errors.
Qualifications:
Bachelor's degree in healthcare administration, business, or related field (or equivalent experience).
Minimum of 5 years of experience in benefit configuration within a managed care organization.
Extensive hands-on experience with the Plexis system is required.
Background in specialty benefit administration strongly preferred.
Strong analytical and problem-solving skills with high attention to detail.
Excellent communication, collaboration, and project management skills.
Ability to work independently and manage multiple priorities in a dynamic environment.
Preferred Skills:
Familiarity with Medicaid and Medicare managed care regulations.
Experience with system implementations or migrations involving Plexis.
Process improvement certifications (e.g., Lean, Six Sigma) are a plus.
Location:
Remote Position.
Release Manager | Onsite
Remote manager, configuration management job
Role Summary: The Release Manager, who owns and oversees the enterprise platform team's code repositories, is responsible for planning, managing, and coordinating software releases across brands and channels. They ensure that releases are delivered smoothly, on time, within scope, and with minimal risk to the business, while maintaining the health and integrity of the code repositories.
Release planning:
Identify the issues that are release ready in coordination with Project manager & Product teams of Mobile/API/Web (brand specific/ platform etc)
Plan and schedule delivery dates for mobile/API/Web releases; Maintain release calendar in confluence
Ensure the release ready tickets are marked with right release versions in Jira
Release Activities:
Collaborate with development, QA, track Project managers and KTLO teams to deliver as per release schedules
KJ> Establish entry/exit criteria into/out of the QA and UAT environments
Release Process:
Establish and enforce release management processes and standards, ensuring that all releases are consistent, predictable, and meet quality criteria.
Create Change request (CR) in Jira as per defined checklist (Description, List of tickets planned for release, Fix version, tabular view with details of jira ticket, PR details of FBUAT & Main, KJ> provide evidence of test artifacts)
Review the CR with review boards and seek approval for deployments to production
Ensure to coordinate with Dev & KTLO teams on pre-deployment activities
Oversee the deployment of software to production environments, ensuring minimal disruption and adherence to quality standards
KJ> For every production deployment, ensure that the primary and DR production enviornments are in sync with respect to the code changes
Communicate to the stakeholders for all release related status
Work with stakeholders on release decisions including roll-back
KJ> Own the process of securing leadership approvals for phased roll out of an application release, execute and pause the rollouts as agreed.
Conduct post-release reviews, identifying areas for improvement and driving continuous improvement of release processes.
KJ> Establish post-release metrics / trends for KTLO team to monitor and report on following a production app/API release.
Define, publish and maintain release KPIs
Communicate with Stakeholders:
Serve as the primary point of contact for all release-related communications, keeping stakeholders informed about release status, issues, and risks.
Auto-ApplySenior Release Manager
Remote manager, configuration management job
Avum is seeking a highly organized and detail-oriented Software Release Manager to join our organization. The Software Release Manager will be responsible for coordinating all aspects of software releases, ensuring that they are delivered on time and meet quality standards. This role will involve working closely with development, QA, change managers, and other stakeholders to plan and execute releases effectively.
What You Will Be Doing:
Release Planning: Collaborate with product managers, development teams, and other stakeholders to create release plans that align with business objectives and project timelines.
Release Coordination: Manage the end-to-end release process, including scheduling, coordinating activities, and communicating with stakeholders.
Risk Management: Identify and mitigate risks that may impact release timelines or quality, and proactively address any issues that arise during the release process.
Quality Assurance: Work closely with QA teams to ensure that releases meet quality standards and are free from critical defects.
Documentation: Maintain release documentation, including release notes, deployment instructions, and version control information.
Communication: Facilitate communication and collaboration between cross-functional teams involved in the release process, ensuring that all stakeholders are informed and aligned.
Continuous Improvement: Identify opportunities to streamline and improve the release process, implementing best practices and tools as needed to increase efficiency and reliability.
Post-Release Support: Provide support and troubleshooting assistance as needed following software releases, ensuring smooth transition to production environments.
Compliance: Ensure that releases comply with relevant regulatory requirements and industry standards.
Release Reporting: Generate reports and metrics to track release progress, performance, and quality, and provide regular updates to stakeholders.
What You Will Need:
Bachelor's degree in Computer Science, Engineering, or related field.
Proven experience in software release management or a related role.
Strong understanding of software development lifecycle (SDLC) and release management processes.
Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Experience with release management tools and version control systems (e.g., Git, Jira, Jenkins, etc.).
If You Have This, It's A Plus
Knowledge of DevOps practices and principles.
Certification in release management (e.g., ITIL Release Control and Validation).
What's In It For You:
Being part of a remote-first environment that rewards dedication and innovation
Receiving competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately
Joining a mission-driven technically forward team
Location
This fully remote role requires participation in virtual meetings using tools like Microsoft Teams. Availability is required during core Eastern Time (ET) hours, Monday through Friday. The candidate will coordinate remotely with external project teams and Avum employees and may be required to attend in-person meetings, which may require occasional travel to government sites in Washington, D.C., and the Avum office in Agoura Hills, California.
About Avum
Avum, Inc. is a certified Small Disadvantaged Business who provides advanced software, database, and business intelligence systems to the DoD/Military, Intelligence Community, and Federal, State, Local and Commercial clients since 1991. We manage technical programs and projects and provide strategic guidance to support our customer's system engineering efforts. We provide sustainment in mission-critical and secure environments. We support information assurance activities and accreditation for the systems we deploy. Our engineers conduct rapid prototyping and Agile customer-focused iterations to produce complex applications, predictive analytic data environments, and NIST SP 800-53 compliant system architecture deployed within Navy and DoD networks. We have subject matter experts in multiple domains and technical expertise across all core technology stacks. We specialize in application development, large-scale database design, data engineering, and data visualization. Through results-driven, agile collaboration, the company continually researches and deploys secure solutions that exceed customer expectations in meeting or beating customer-allocated budgets and schedules. We aspire to the highest standards of ethical behavior and professional integrity in providing our customers with service that consistently earns us the highest possible performance ratings.
Avum, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Salesforce Release Manager
Remote manager, configuration management job
Hi, Given below is the urgent req for my client.. If you are comfortable with it, available and looking for a project please send me your profile immediately in word document along with your expected hourly salary on CTC/1099 or yearly salary on W2. Please mention your work authorization and your availability to start the project.
D 2 - Salesforce Release Manager
Remote position
PT timing zone.
A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a ‘healthy' Salesforce.com platform.
Minimum 8+ years' experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology based solutions
A strong understanding of CRM, Sales, Marketing, and other business processes
Strong experience on Salesforce.com, Flosum & GITHub.
Experience of working on global Salesforce.com platform and the implications related to Release Management
Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls
Ability to communicate effectively and confidently with team members.
Productive with moderate supervision
Communicate clearly and effectively in both written and verbal formats
Key Responsibilities:
Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated.
· Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments
Instance strategies
Work with Salesforce Development Team(s) to maintain allowed Test coverage in salesforce and resolve all the Deployment errors.
Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
Validate Post Release Activities /Track release metrics to improvement and report successes/failures to stakeholders and Teams
Work with Salesforce Support Team - Coordinate Salesforce Release Calls, and Support Activities
Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub, and Version Control )
Perform and Support on Salesforce Administration Activities
Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production.
Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases.
Regards
Varma
************
Salesforce Release Manager- Infosys/ BCBS
Remote manager, configuration management job
Job Title : Salesforce Release Manager Location: US ( Remote ) The Salesforce Release Manager will use Agile Accelerator and Copado to facilitate the Continuous Integration and Continuous Deployment of changes to Salesforce orgs. They will report to the Platform Engineer in the Center of Excellence but will be embedded with a delivery team.
• They will participate in the Sprint Planning to organize the changes prior to release. Lead Release planning meeting • They will be Tier 1 support for the developers in their commits and integration deployments• They will deploy the changes to the UAT and Stage environments o Available to deploy to Pstage at least once a day EST• They will back deploy changes to lower regions in the pipeline • They will deploy the changes to the Production environment and Available to deploy to Prod §Twice a month - Wednesday morning at 6AM EST for Ops org• Once a month - Friday night at 9pm EST for Health org • They will assist the Platform Engineer in enhancements to the tools.
Areas of Expertise and Experience must include:1. Releases - Industry Best Practices 2. Salesforce a. Deep understanding of MetaData 一 b. Understanding of Apex Code i. Coverage ii. Testing 一 c. VS Code i. Package.xml 3. Copado a. Metadata pipeline 一 i. Commits 一 ii. Promotions 一 iii. Deployments 4. GitHub a. Branching Strategy b. Pull Requests 一 c. Operations 一 i. Cloning 一 ii. Pull vs Synch 一 iii. Stage vs Commit 一 iv. Merge 一 d. VS Code i. Extensions 一 ii. Search
This is a remote position.
Compensation: $50.00 - $55.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
Auto-ApplyLogistician/Configuration Manager III with Secret Clearance
Remote manager, configuration management job
Watershed Security, is a Veteran Owned Small Business with over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Logistician Configuration Management Specialist. to support the Naval Surface Warfare Center (NSWC) Dahlgren Division Dam Neck Anex (NSWCDD-DNA) in Dam Neck, VA. The successful candidates will have experience establishing and maintaining configuration management of engineering and cybersecurity solutions and system configurations, specifications, and procedures.
REQUIRED QUALIFICATIONS
Highschool Diploma or GED required.
Years of Experience: Five (5) years of full-time professional experience in configuration management to include the implementation of configuration management processes with demonstrated experience in all of the following areas:
Chairing a Configuration Control Board or similar functional body,
Configuration management of computer-based systems, network devices, software applications, security control baselines, system documentation, and software security patching; and
o Providing change management and product configuration management guidance
Clearance Level: SECRET; US Citizen.
Ability to possibly provide onsite support in Dam Neck VA. Some/all remote work may be an option, however the norm will be onsite support. This will be dependent upon customer needs and classification level of work being performed.
Some travel may be required.
Proficient with Microsoft Office Suite (Word, Excel, Teams, Project). Self-Starter; detail oriented; able to brief senior level staff.
DESIRED QUALIFICATIONS
Experience with Navy Cybersecurity requirements
Experience with NAVSEA
Contingent upon award
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $70,000.00 - $90,000.00USD.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyRelease Manager / Scrum Master
Remote manager, configuration management job
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at ****************************
Application password: Niner
Project Introduction
9th Way Insignia is looking for a Release Manager / Scrum Master to support the Department of Veterans Affairs (VA) Enterprise Acquisition Systems Support (EASS) program, providing Agile delivery facilitation and release leadership across the EASS eCMS portfolio. This role ensures enhancements and fixes are executed using Agile methods with well-defined user stories, acceptance criteria, and requirements traceability, while coordinating and driving end-to-end release readiness and execution in support of the eCMS Release Management (RM) process within the EASS Configuration Management (CM) Repository-ensuring releases meet the Requirement Specification Document (RSD), infrastructure readiness is verified by the VA Release Manager, and stakeholders accept and validate operational stability. The Release Manager / Scrum Master facilitates monthly release schedule meetings and produces and maintains release-cycle artifacts including Requirements Verification Reports (RVR), Deployment Plans, Release Notes, Requirements Traceability Matrices (RTMs), and supports monthly patches/minor releases and interface documentation updates (ICDs) as required.
Professional Level
The Release Manager / Scrum Master position aligns as a Level 4 Project Manager (Manager) at 9th Way Insignia, a level typically requiring 7+ years of experience with at least 1+ year in a management capacity. In this role, the Project Manager is expected to accomplish project and program objectives by managing teams and delivery processes, evaluating performance, and planning, directing, and overseeing day-to-day execution to ensure successful outcomes, while demonstrating exceptional leadership, communication, and interpersonal skills.
Responsibilities
Facilitate Agile delivery for enhancements and fixes using clearly defined user stories, sprint planning, backlog refinement, acceptance criteria, and end-to-end traceability to requirements.
Coordinate with VA stakeholders to prioritize work, remove impediments, and ensure the team delivers committed sprint and release outcomes.
Lead end-to-end release planning and execution within the EASS configuration management and release management process, ensuring releases meet documented requirements, readiness is confirmed, and stakeholders accept and validate operational stability.
Develop and maintain the Requirements Verification Report (RVR) each release cycle to document verification status and confirm requirements are satisfied through appropriate testing and validation.
Develop Deployment Plans for each release that define roles and responsibilities across environments, release schedules, readiness and operational requirements, infrastructure needs, installation steps, rollback considerations, and required supporting artifacts; coordinate formal reviews with program stakeholders.
Plan and facilitate recurring release schedule meetings with all parties involved in release implementation.
Produce Release Notes within required timelines after each release, ensuring notes are complete, standardized, and include impacted components and interfaces.
Coordinate monthly (or as-needed) patches and minor updates, ensuring releases and bug-fix deployments are executed reliably and predictably.
Coordinate updates to Interface Control Documents (ICDs) following interface changes and ensure interface documentation remains current with each applicable release.
Develop and maintain Requirements Traceability Matrices (RTMs) to ensure requirements are fully tracked from intake through development, testing, verification, and deployment.
Support configuration management policies and procedures, including controlled updates to configuration items, repository maintenance, and ensuring appropriate access and auditability of release artifacts.
Manage software change requests from intake through production implementation, tracking approvals and status, maintaining CM documentation, providing regular CM updates, and producing meeting notes/minutes within required timeframes.
Requirements
Bachelor's degree (or 4 years equivalent experience in lieu of a degree).
7+ years of relevant IT delivery experience, including Agile/Scrum execution and release management in an enterprise environment.
1+ years of experience leading teams and/or serving in a formal delivery leadership capacity aligned to a Level 4 Project Manager.
Demonstrated ability to plan, coordinate, and execute recurring releases, patches, and production deployments, including readiness coordination and post-release validation.
Proven experience ensuring requirements discipline (user stories, acceptance criteria, and traceability from intake through deployment).
Experience managing configuration/change activities, including tracking change requests through approval, implementation, and documentation updates.
Strong stakeholder management and communication skills, including facilitation of delivery ceremonies and production of release artifacts (deployment plans, release notes, schedules, and meeting minutes).
Proficiency with common delivery and collaboration tools (e.g., Jira/Azure DevOps, Confluence/SharePoint, Microsoft Teams).
Ability to obtain and maintain a Public Trust clearance at the Tier 2 (Moderate Risk) level (active preferred).
Preferred
Degree in Computer Science, Information Systems, Business, or related field.
Scrum Master certification (CSM, PSM, or equivalent).
Prior experience supporting VA or other federal programs in regulated delivery environments.
Experience coordinating releases across multiple teams/vendors and working closely with O&M stakeholders.
Salary Range$86,896.38-$102,631.58 USD
9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Auto-ApplyManager, Embedded Software V&V
Manager, configuration management job in Columbus, OH
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
In this position...
We are seeking an experienced and dynamic Embedded Software V&V Manager to lead our ECU Verification and Validation (V&V) team focused on test automation. The ideal candidate will have a strong background in automotive software testing and a proven track record of managing complex testing projects. This role involves overseeing the planning, execution, and reporting of embedded software tests to ensure our products meet the highest quality and safety standards.
What you'll do...
+ Lead, mentor, and manage a team of Component V&V Engineers focused on automated testing of embedded software.
+ Define, develop, and oversee the execution of comprehensive V&V strategies, test plans, test cases, and test scripts for embedded software components across various domains (e.g., control systems, communication modules, sensor interfaces).
+ Provide feedback on the design, development, and maintenance of robust automated test frameworks, tools, and infrastructure for embedded software V&V
+ Ensure thorough validation of functional, non-functional, performance, and regression requirements at the component level, striving for maximum test coverage and efficiency.
+ Collaborate closely with embedded software development teams, systems engineering, and system V&V teams to ensure seamless integration, traceability of requirements from system to component level, and alignment on V&V goals.
+ Oversee the analysis of test results, lead root cause identification for reported issues, and track resolutions to ensure the delivery of high-quality, robust software components.
+ Establish and maintain Component V&V processes, methodologies, and best practices, driving continuous improvement in test efficiency, automation, and overall quality.
+ Manage project timelines, resources, and budgets for component V&V activities, ensuring timely and effective delivery.
+ Provide technical guidance and mentorship to the V&V team, fostering a culture of technical excellence, innovation, and continuous learning.
+ Ensure all V&V activities comply with relevant industry standards, regulatory requirements, and internal quality processes (e.g., functional safety standards, software development lifecycle models).
You'll have...
+ Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field.
+ 8+ years of experience in embedded software Verification & Validation or Software Quality Assurance, with at least 3 years in a leadership or managerial role.
+ Proven experience leading and managing technical teams, with a strong ability to motivate, develop, and guide engineers.
+ Deep understanding of the embedded software development lifecycle and various V&V methodologies (e.g., V-model, Agile).
+ Proficiency in programming languages commonly used in embedded software V&V (e.g., Python, C/C++).
+ Familiarity with various communication protocols (e.g., CAN, LIN, Ethernet, SPI, I2C) and diagnostic tools.
+ Excellent problem-solving, debugging, and analytical skills, with a keen eye for detail.
+ Strong communication, collaboration, and interpersonal skills, capable of effectively interacting with cross-functional teams and stakeholders.
Even better, you may have...
+ Master's or PhD degree in a relevant engineering field.
+ Experience with safety-critical embedded systems and relevant industry standards (e.g., ISO 26262 for automotive, IEC 61508 for industrial automation, DO-178C for aerospace).
+ Experience with continuous integration/continuous delivery (CI/CD) pipelines and DevOps practices for embedded software.
+ Knowledge of various embedded processor architectures and real-time operating systems (RTOS).
+ Experience with requirements management, configuration management, and defect tracking tools (e.g., Jira, Azure DevOps, DOORS).
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 6.
For more information on salary and benefits, click here: *****************************
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-HA1
**Requisition ID** : 48170
Denial Management Specialist
Remote manager, configuration management job
Purpose
The Denial Management Specialist role belongs to the Revenue Cycle team and is responsible for investigating and resolving complex third-party insurance denials and outstanding claims. The role aids in optimizing reimbursement by conducting exhaustive research and taking prompt action to resolve denials. The primary function of the role is to resolve payer denials while performing advanced level work related to referral, authorizations, notifications, non-coverage, medical necessity, and others as assigned. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Patient Financial Engagement Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
Execute the denial appeals process which includes receiving, accessing, documenting, tracking, responding to, and/or resolving appeals with third-party payers in a timely manner for services provided to managed care patients.
**This is a fully remote role**
Responsibilities
Comprehensive research and review to resolve payer claim denials.
Researches payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment.
Requires extensive knowledge of carrier specific claim appeal guidelines. Conducts comprehensive reviews of the claim denial and makes determinations if an authorization needs to be obtained, a written appeal is needed, or if no action is needed.
Writes and submits professionally written detailed appeals which include compelling arguments based on clinical documentation, third-party medical policies, and contract language.
Customize appeals to payers in accordance with Medicare, Medicaid, and third-party guidelines as well as VitalConnect policies and procedures.
Possesses proven analytical and decision-making skills to determine what selective clinical information must be submitted to properly appeal the denial.
Contact payers, via website, payer portal, phone and/or correspondence, regarding reimbursement of claims.
Understands medical billing requirements for Medicare, Medicaid, contracted, in-network, out of network and commercial payers.
Strong understanding of insurance plans (HMO, PPO, IPO, etc.), coordination of benefits, medical terminology, limited coverage and utilization guidelines, denial remark codes and timely filing guidelines.
Responsible for tracking and trending of recovery efforts by utilizing various departmental tools and appropriately reporting on-going problems specific to payers and/or contracts.
Ensuring all eligible accounts are appealed within the designated payer time frames and are documented appropriately in the patient software system.
Consistently meet the current productivity standards in taking appropriate actions to identify and track root causes, successfully appeal denied accounts, and trend issues.
Must be cross trained and functional in all areas within the department as it relates to A/R and denials.
Extensive working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
Experience accessing payer portals such as Navinet, Availity, etc.to obtain information and upload appeals, etc.
Provide individual contribution to the overall team effort of achieving the department A/R goal.
Escalate exhausted accounts that will not be financially cleared as outlined by department policy to management.
Contact payers to determine cause of denial and steps to appeal.
Perform follow-up activities indicated by relevant management reports.
Review daily payer correspondence to proactively reconcile denials in a timely manner.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Education
A bachelor's degree or equivalent work experience is required.
Experience
3+ years of experience in medical collections setting with experience in denials, appeals, insurance collections and related follow-up.
Knowledge and Training
Strong knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Knowledge pertaining to different insurance plans, coordination of benefits, explanation of benefits and coverage and utilization guidelines.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel and Word.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management.
Salary & Benefits
The estimated hiring salary range for this position is $22/hr- $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
Release Manager
Remote manager, configuration management job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
About the Role
We are looking for an experienced Release Manager to lead and orchestrate the release process across all Alteryx product lines, Desktop, On-Prem Server, and Cloud Platform.
This role sits at the intersection of Engineering, Product Management, and Customer Success, ensuring seamless coordination, communication, and delivery of high-quality software releases to our global customer base.
You will be responsible for defining and driving the end-to-end release process, ensuring that every release is delivered with clarity, consistency, and confidence, both internally and externally.
Key Responsibilities
Own and continuously improve the release management lifecycle across Desktop, On-Prem Server, and Cloud.
Partner with engineering teams to plan, schedule, and track releases; from feature readiness through deployment and post-release validation.
Collaborate with Product Management to ensure release scope and timing align with business priorities.
Coordinate with Customer Success, Support, and Documentation teams to ensure customers have the right information and resources before and after each release.
Define and enforce a consistent release communication process, including release notes, readiness checklists, rollout plans, and stakeholder updates.
Manage release risks, issues, and dependencies, ensuring clear visibility and escalation paths.
Lead release readiness reviews, go/no-go meetings, and post-mortems to drive continuous improvement.
Establish and maintain a central source of truth for release status and timelines.
Partner with QA and automation teams to ensure robust validation and regression testing strategies are in place.
Identify opportunities to streamline and automate release operations, increasing efficiency and reliability.
Qualifications
5+ years of experience in Release Management, Program Management, or Engineering Operations for enterprise or SaaS software products.
Proven experience managing releases across multi-platform environments (desktop, on-prem, and cloud).
Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, and agile methodologies.
Excellent cross-functional communication and stakeholder management skills.
Demonstrated ability to drive alignment between engineering, product, and customer-facing teams.
Strong analytical and organizational skills, with meticulous attention to detail.
Familiarity with Jira, Confluence, GitHub, and cloud deployment tools is a plus.
A passion for process excellence and continuous improvement.
Compensation:
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The base salary range for this role in the United States is $139,000 -$155,000.
In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
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