Manager, Configuration Management

Top Manager, Configuration Management Skills

Below we've compiled a list of the most important skills for a Manager, Configuration Management. We ranked the top skills based on the percentage of Manager, Configuration Management resumes they appeared on. For example, 32.3% of Manager, Configuration Management resumes contained Configuration Management as a skill. Let's find out what skills a Manager, Configuration Management actually needs in order to be successful in the workplace.

The six most common skills found on Manager, Configuration Management resumes in 2020. Read below to see the full list.

1. Configuration Management

high Demand
Here's how Configuration Management is used in Manager, Configuration Management jobs:
  • Managed several IT Service Management functions including Change and Release management, Configuration management and the Service Desk.
  • Ensured effective operations of change management and configuration management services through supervision and direction of IT staff.
  • Develop and implement configuration plans, processes and procedures in conducting all phases of configuration management.
  • Applied full configuration management discipline to all artifacts that were identified.
  • Developed policies and procedures for configuration management of aircraft simulation trainers.
  • Mentored project members in Configuration Management and software delivery practices.
  • Established Tokyo Electron Arizona's first configuration management program.
  • Managed the development of configuration management processes.
  • Established and rolled out new configuration management strategies
  • Implemented a complete Configuration Management program.
  • Managed Quality Assurance, the Configuration Management group, Quality Engineering, CAD Administration, and Quality Inspection groups.
  • Directed software configuration management functions for all client-server based applications and systems for The Student Loan Corp.
  • Assigned various tasks to the Configuration Management Team, and monitored their accomplishments in completing their tasks.
  • Managed releases and tested new releases of the configuration management tool.
  • Selected as the Configuration Management Lead for the CVNX-1 Platform Program.
  • Implemented end-to-end Configuration Management for the site within six months.
  • Develop and administer configuration management plans; maintaining design traceability and integrity; convening and managing change boards.
  • Performed complete configuration management for all engineering activities at Raytheon Falls Church.
  • Create and Control on-going management of Software Configuration management Plan.
  • Lead Mil/Aero Configuration Management group for military and commercial ATE programs: Oversee Configuration Analysts working on multiple programs.

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2. Database

high Demand
Here's how Database is used in Manager, Configuration Management jobs:
  • Certified Technical Help Desk Trainer and Information Security Analyst: Initiated documentation database and new certification program for new hires.
  • Defined database requirements and identified information tools needed to support tracking data distribution, collection, and archival.
  • Generated an access databases and train other personnel in utilizing these databases for managing technical data.
  • Conducted audits from Department Standard Operational Procedure's (SOP) and stored finding within Share Point database for future reference.
  • Maintained Configuration Management Database (CMDB) for GM OnStar; tracking registration, updates and disposal of configuration items.
  • Created a database of RFP responses based on the various customer RFI questionnaires that come in for response.
  • Ensured database access/support to over 5K personnel and provided flying status and metrics to each district headquarters.
  • Defined database requirements for various tasks required of the Information and User Request Services Section.
  • Assisted in the design, implementation and continued maintenance of the software release database.
  • Assisted in the development and implementation of the Corrective and Preventative Action database.
  • Created and configured Data Sources for database connectivity & JMS resources.
  • Interfaced with the IRS customer as needed to discuss database issues.
  • Design, management, and maintenance of all contracting databases.
  • Involved in the creation of database snapshots & jobs.
  • Championed effort to consolidate five server databases into one.
  • Managed separate databases to control ITAR technical data.
  • Managed maintenance and evolution of DM databases containing all data submittals.
  • Procured and implemented a configuration management database (Cmstat).
  • Configure and administer Weblogic JDBC connections pools and Data Sources with Oracle 9i database.
  • Maintained the contract CDRLs and the cost tracking database for each TTO task.

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3. Process Improvement

high Demand
Here's how Process Improvement is used in Manager, Configuration Management jobs:
  • Implemented process improvements: increased reporting accuracy and reduced turnaround time.
  • Possess extensive experience in process improvement and requirements analysis.
  • Identified inefficiencies and provided recommendations for process improvements.
  • Led the Configuration Management Group in process improvements.
  • Provided metrics and process improvements to support continuous improvement event that reduced cycle time of engineering change implementation by 15%.
  • Implemented process improvements in computer acquisitions to streamline three distinct divisional processes which reduced head count dependencies by 20%.
  • Led B-2 change processing organization in process improvements to achieve 60-day reduction in normal Engineering Change Order processing.
  • Worked with IT managers to develop process improvements to benefit planning, test schedule management and product quality.
  • Participate in CMMI Process Improvement planning, documentation, coordination, and implementation.
  • Administrated the ECO system for product and process improvement and customer changes.

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4. Infrastructure

high Demand
Here's how Infrastructure is used in Manager, Configuration Management jobs:
  • Conducted database saves and restores accurately as well as developed and implemented database security infrastructure and user access accounts.
  • PIONEER application is an internally developed application that provides an alternative electronic trading interface infrastructure.
  • Developed system to handle software configuration management infrastructure, change management and release status reporting.
  • Developed and maintained asset management systems and database for IT and critical infrastructure equipment.
  • Aided in the layout and configuration of migration to VLAN's infrastructure.
  • Automated build/test and reporting mechanisms as part of the build infrastructure.
  • Design, implement and maintain Microsoft WSUS infrastructure.
  • Conducted the first holistic infrastructure asset audit.
  • Set up the help desk infrastructure.
  • Led the development and implementation of the global ITSM strategy for the Global Infrastructure and Application environments.
  • Experienced with managing virtual machine infrastructure utilizing VM vSphere, VM and SAN storage.
  • Attend CAxI weekly meetings for upcoming activities that would affect the CAD/CAM Infrastructure.
  • Manage a team of System Administrators responsible for assuring the quality of the Vonage Business platform and infrastructure.

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5. Project Management

high Demand
Here's how Project Management is used in Manager, Configuration Management jobs:
  • Participated in Project Management and Review Board meetings.
  • Utilize project management and Six Sigma methodology to plan and implement process improvement projects for both services and products.
  • Managed all aspects of business - engineering, procurement, logistics, project engineering, project Management.
  • Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
  • Completed training in project management, program management, Six Sigma and SEI CMMI Software/System Engineering principles.
  • Reported status of project software, CDRLS, and GFE to project management and customer contacts.
  • Assist in managing additional 20 employees performing project management, risk management, help desk.
  • Demonstrated ability to lead project management office (PMO) and department initiatives.
  • Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.

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6. QA

high Demand
Here's how QA is used in Manager, Configuration Management jobs:
  • Created approval mechanism eliminating need for manual confirmation via spreadsheet and allowing for full automation of deployment of QA approved applications.
  • Supervised four CM/Release Distribution specialists in processing globally developed product releases in preparation for QA testing environment.
  • Performed QA audits and address customer complaints Catastrophic Regional Manager for the Midwest and California
  • Planned and conducted client-facing Functional and Physical Configuration audits and internal CM/QA audits.
  • Generated weekly written reports, performed QA on open cases, developed policies and procedures using ACHA managed care guidelines.
  • Act as super user and assist IS and QA with testing and implementing new software features and upgrades.
  • Coordinated development and release planning between Product Management, Product Development, QA and Network Operations groups.
  • Defined detailed plan/procedures for supporting over 200 developers and 100 QA professionals on a special project.
  • Collaborated with QA and Release Management staff to link builds with install and test automation.
  • Archive old baselines for future use verifying they are in the latest QA Matrix format.
  • Developed EILSP templates as a member of the Quality Action Team (QAT).
  • Managed the release of software from engineering to QA and then to Operations.
  • KEY Accomplishments: 1) Lead a Configuration Management/QA team of 6.
  • Generated weekly reports and performed QA on open cases.
  • Produced QA/CM training media for off-site installations.
  • Conducted employee QA and performance review.
  • Coordinate software deployments and infrastructure changes with the development, software QA, and operations teams in a fast-paced environment.
  • Organized cross-functional teams to provide synergies and communication between software, QA, testing, sales, and marketing.
  • Worked with QA to perform Load tests on pre-production systems.
  • Support testing environment and testing tools such as Rational SQA, and Mercury Loadrunner, Winrunner and TestDirector tools.

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7. Unix

high Demand
Here's how Unix is used in Manager, Configuration Management jobs:
  • Use Putty for Unix command SQMS to create and drop schema for database.
  • Update files via the UNIX operating system for foreign and domestic baselines.
  • Processed baseline builds and makes on a daily basis using UNIX.
  • Performed all software baseline builds using both UNIX and Windows scripts.
  • Change file read/write/execute attributes as required in UNIX.
  • Web Administrator * Responsible for designing and maintaining classified web pages on UNIX and Microsoft Windows NT platform.
  • Utilized Software CM tools: MKS Source Integrity, RCS in DOS/UNIX, and Metaquest/Census 4.0.
  • Work closely with Unix and virtualization teams to integrate policy and develop processes.
  • Designed flash based UNIX boot system, a multi-runmode "super-init" daemon, upgrade reversion system.

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8. Release Management

high Demand
Here's how Release Management is used in Manager, Configuration Management jobs:
  • Created quarterly trend analysis reports detailing change control errors, allowing development teams to improve release management.
  • Provided release management for documentation, metrics, provided management reports, administered Configuration Management tools.
  • Instituted and enforced Release Management, Configuration Management, and Change Control policies and procedures.
  • Ensured effective and responsive software release management support delivering error-free, first-time-right deployments.
  • Developed formal processes for web application testing and software release management.
  • Build and Release Management requirements.
  • Point of contact for all configuration and release management requirements associated with The Tennessee Department of Health.
  • Provided release management, training, and creation of stress test simulators.
  • Received multiple appreciations and accolades for successful release management of complex applications like MDM
  • Carried out Change and Release management activities for Bug fix, enhancement, migration, new application releases.
  • Experience with software release management and requirement management using various tools like DOORs.

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9. Sharepoint

high Demand
Here's how Sharepoint is used in Manager, Configuration Management jobs:
  • Identified, gathered and stored information within SharePoint Database.
  • Maintained SharePoint site with program documentation.
  • Identified internal program web portal deficiencies and successfully proposed Microsoft SharePoint enhancement project worth ~$300k.
  • Create and manage SharePoint databases, site collections, sites.
  • Used Microsoft SharePoint to manage software license key request.
  • Provide Knowledge Services Support based on MS-SharePoint Technologies.
  • Created new SharePoint site for upgrade.
  • Uploaded relevant documents to SharePoint site.
  • Prepared environments for migration to cloud environment which included the configuration of SharePoint Server 2010 for managing workspaces and application development.
  • Created CM Repository in SharePoint Skills Used CM Best Practice Methodology Business Process Visio & SharePoint
  • Experienced with various Integrated Project Environments and Teamspace (M/S Sharepoint-based library systems) and Windchill/PDM.

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10. Customer Service

high Demand
Here's how Customer Service is used in Manager, Configuration Management jobs:
  • Direct manager of 2 utilization management and 2 customer service supervisors.
  • Provided great customer service, speak with customers face to face as well as over the phone and email.
  • Improved customer service based on client feedback using the development of new policies and procedures.
  • Assisted in the training of new sales personnel and customer service representatives.
  • Captured the 2008 Telecomm Leaders Circle Award for successfully resolving customer service and regulatory compliance issues.
  • Develop training program for new and existing associates to improve process efficiencies and customer service.

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11. Management Department

high Demand
Here's how Management Department is used in Manager, Configuration Management jobs:
  • Supervised Case Management staff and manage day to day operations of the Case/Utilization Management Department.
  • Provide work direction, mentoring and career path consultation for Information/Configuration Data Management department team.
  • Assumed direct responsibility for the daily operations of the Case Management Department.
  • Maintain database utilized in the Case Management Department.
  • Supervised Case Management staff of 10-14 and manage day to day operations of both Inpatient and Ambulatory Case Management Department.
  • Manage the hospital case management department which consists of 5 social workers and 8 registered nurses.
  • Assist with budget development and monitoring of Admissions and Case Management departments.
  • Monitor and implement policies and procedures for the Case Management Department.
  • Obtain Delegated Status for the Case Management Department.
  • Maintain database for several IPAs, full risk contacts utilized in the Case Management Department.

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12. ISO

high Demand
Here's how ISO is used in Manager, Configuration Management jobs:
  • Review and approve payroll for (6) direct reports including Call Center Supervisors, Business Analyst and Reporting Coordinator.
  • Created/maintained departmental QSD procedures adhering to company standards, FDA 21 CFR Part 820 regulations and ISO 13485:2003 requirements.
  • Supported communication initiatives and projects and served as a liaison between Vice Presidents, Directors and Staff.
  • Engaged technical support to isolate mapping errors, and develop corrective action plan.
  • Created all configuration management polices & procedures to comply with ISO standards.
  • Implemented ISO 9001:2008 and 2015 and received certification with zero findings.
  • Served as liaison to the CM Board providing weekly status reports.
  • Acted as primary liaison between Program Management and other functional groups.
  • Served as liaison between Current Programming and Digital Marketing.
  • Managed four supervisors and 28 software and hardware engineers.
  • Participated in successful ISO 9000 registration effort.
  • Lead successful ISO and URAQ accreditation efforts.
  • Conducted Functional and Physical Audits (FCA's and PCA's) in accordance with AS9100 and ISO 10007.
  • Maintained AS9100/ ISO 9000 - lead AS9100 Rev C upgrade.
  • Created and implemented a Management Assessment Center and several management, supervisory and leadership skills training programs.
  • Work directly with my supervisor or independently on implementing company procedures.
  • Managed, developed and, implemented a company-wide quality system ISO audit program to acquire multi-site 17025 Accreditation.
  • Conducted on-going training of 20 managers & supervisors.
  • Trained employees on use of the QMS and ISO [ ] Rev.
  • Performed and supported internal/external audits (baselines, FCAs, PCAs, ISO 9001 / CMMI assessments).

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13. EAR

high Demand
Here's how EAR is used in Manager, Configuration Management jobs:
  • Assist in the coordination and facilitation of business continuity and disaster recovery exercise conducted on a yearly basis.
  • Improved performance and reached near 100% redundancy by conceptualizing and designing complete Software Configuration Management topology.
  • Managed a nearly $2 million department budget; liaised with business owners and web development team in ongoing site build-outs.
  • Created, implemented, and trained others on tools for tracking configuration to complement and provide input to MEARS.
  • Helped launch the Hospital Transition Program and achieved 81% year end engagement rates with my co-workers.
  • Researched warranty repairs and approved the repairs, received repaired equipment and shipped it back to site.
  • Foster a culture of accountability and continuous improvement geared at enhancing the client and employee experience.
  • Developed and delivered in-house ClearCase and CM training and support to the ClearCase User group.
  • Provided customer support, which includes auditing, running canned reports, and research.
  • Increased new manager participation from 5% to 90% in the first year.
  • Maintained professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
  • Deployed various WAR, EAR, JAR applications in Domain and Clustered environments.
  • Achieved SEI CMMI Level 3 Certification for all programs in within one year.
  • Prepare annual inventory and mid-year reviews for entire Shipping and Receiving staff.
  • Utilized ClearCase to manage document and source code baselines.
  • Managed the delivery from Global Site (USA), Near-Shore (Europe) and Off-Shore (India) teams.
  • Spearheaded the corporate communications department's transition from all-print to a blend of digital and print delivery methods.
  • Upgraded Clearcase servers and clients from version 5 to version 7.
  • Performed Clearcase administration in both UNIX and Windows environments.
  • Created ksh scripts to move Clearcase data from old branching structures into new Clearcase vobs with revised branching structures.

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14. Management System

high Demand
Here's how Management System is used in Manager, Configuration Management jobs:
  • Determine solutions for closure of aging changes without compromising quality.o Transitioned the global change management system into Pfizer QTS.
  • Developed suite of configuration management documentation to describe the data vault and management system.
  • Update and maintain the Configuration Management System (CMS) database used to report status and develop briefs.
  • Provide technical user support and troubleshoot issues related to data vault and management system, CAD software.
  • Performed market research and cost analysis of various server platforms, database platforms and call-management systems.
  • Cost Account Manager (CAM) with Earned Value Management System (EVMS) responsibilities.
  • Provide support for the primary Risk Management system if needed.
  • Experience with Vignette Content Management Systems.
  • Implemented Quality Management System and established benchmarks for biorepository.

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15. SQL

average Demand
Here's how SQL is used in Manager, Configuration Management jobs:
  • Experienced in Database Designing, Implementation and System Administration using Microsoft SQL Server as well as Windows Servers 2003 & 2008.
  • Experience in monitoring SQL server, capturing performance problem and improve performance by tuning Databases.
  • Generated and retrieved historical data using Structures Query Language (SQL).
  • Experience in SQL Clustering on different version of windows Servers.
  • Scheduled and created Jobs in SQL Server Management Studios.
  • Used SQL Server database programming.
  • Create and manage Logins, users, roles and add groups to windows and SQL server.
  • Implemented Performance tuning on various stages in workflow.Used TOAD as a front-end tool, to issue SQL commands against Oracle RDBMS.

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16. SCM

average Demand
Here's how SCM is used in Manager, Configuration Management jobs:
  • Created SCM/CMDM execution plans to promote/drive process improvement.
  • Facilitate and coordinate SCM-related problem resolutions.
  • Handle Source Control Management (SCM) environment to support overall strategic direction of organization.
  • Tracked the SCM/CMDM budget for staff allocation within Intelligence Programs.
  • Provide SCM and product build support for core products.
  • Prepared and delivered 2007 performance evaluations to SCM/CMDM staff.
  • Performed the application DBA work for the SCM tools.
  • Performed third level application support for the SCM tools.
  • Track Software Change Requests and maintain SCM databases.
  • Schedule and coordinate SCM-related events and tasks.
  • Managed the SCM and Testing Teams.
  • Design, build, maintain and optimize the SCM infrastructure Manage US and offshore Software Configuration Management (SCM) Teams.
  • Key Achievements: Managed upgrades and process improvements to a suite of Oracle homegrown SCM tools.
  • Travel to offshore to train the SCM Teams Expert in install and configure DR/Failover setups for SCM tools.

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17. Version Control

average Demand
Here's how Version Control is used in Manager, Configuration Management jobs:
  • Administered PVCS Tracker Version Manager 7.0 as well as version control to multiple environments.
  • Developed a tracking database for version control and Configuration Status Accounting (CSA).
  • Used Clear Case as preferred tool for version control for change management.
  • Develop and maintain build environment infrastructure on Windows and Unix platforms with Atlassian Tools and Subversion version control system.
  • Used of Serena Dimensions and Rational Clearcase CM tools to manage software version control and promote software through SW lifecycle.

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18. Logistics

average Demand
Here's how Logistics is used in Manager, Configuration Management jobs:
  • Demonstrated intensive knowledge of international logistics for overseas shipment and making key decisions for product movement, enhancing company logistics.
  • Created standard operating procedures for inventory management logistics, warehousing, distribution, shipping and receiving.
  • Performed troubleshooting and upgrades to the Naval Aviation Logistics Command Management Information System database.
  • Developed/maintained database of logistics hardware systems, and supported communications and computer hardware procurement.
  • Supported logistics using RedPrairie to process inbound/outbound inventories.
  • Represented the interest of BCRAS/3PS nations for logistics and country-specific meetings in the U.S. and European host nations.
  • Led twelve project managers and IT business analysts that supported IT systems within the logistics division.
  • Handled all logistics for new hires, IT Support, and training.
  • Reported to the Director of Logistics Management.

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19. Production Environment

average Demand
Here's how Production Environment is used in Manager, Configuration Management jobs:
  • Performed Change Control functions for Development, QA, Staging, Beta, and Production environments.
  • Maintained an awareness of all projects that would potentially introduce change into the production environment.
  • Maintained software baseline control for multiple test and production environments using PVCS VM.
  • Deploy all code to the Integration, Functional and Production environments.
  • Document all changes to the Integration, Functional and Production environments.
  • Authorized release of software to test and production environments.
  • Code movement from Clearcase UCM to testing as well as production environments.

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20. Setup

average Demand
Here's how Setup is used in Manager, Configuration Management jobs:
  • Perform installation, setup, configuration, and maintenance of client build and release management tools in Linux/Windows server.
  • Create and use Batch files and Unix/Linux Shell commands to run and setup deployments.
  • Managed the JFMIP compliance testing, including compliance tests and setups.
  • Involved in Migrating the setup from WebLogic 8.1 > 10.0.
  • Design and implementation of tools to manage and setup build machines like writing fabric tools to setup a Jenkins node.

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21. Linux

average Demand
Here's how Linux is used in Manager, Configuration Management jobs:
  • Installed Red Hat based Linux Servers.
  • Control access to files with Linux file system permissions and ACLs.
  • Implemented rapid provisioning and life cycle management for Redhat Linux using kickstart.

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22. Cmmi

average Demand
Here's how Cmmi is used in Manager, Configuration Management jobs:
  • Assisted in documenting and formalizing the configuration management processes and procedures in support of SEI/CMMI Level 3 certification.
  • Developed an extensive Configuration Management procedure manual recognized as a Best Practice during a SEI CMMI SCAMPI review.
  • Developed and implemented policies, processes, and procedures that achieve CMMI level 4 for the group.
  • Led Configuration Management team in project that qualified at CMMI level 3.
  • Worked with program management to implement CMMI level two and three standards.
  • Achieved SEI CMMI Level 2 Certification for the Falls Church site.
  • Ensured CMMI process and procedures were followed throughout the program.
  • Provide SEI CMMI audit services to flight projects.
  • Program achieved SEI-CMMI Level 3.
  • Participated in the assessment and execution team to successfully achieve CMMI Level III and subsequently Level IV accreditations.

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23. Medicaid

average Demand
Here's how Medicaid is used in Manager, Configuration Management jobs:
  • Selected to participate on transition team when FSHP exited the Medicaid business and transitioned approximately 90,000 members to Delaware Physicians Care.
  • Produced documentation for all program policy revisions by assisting in the development of Medicaid bulletins.
  • Worked with Medicare, Medicaid, and various insurance companies to resolve billing issues related to inpatient population.
  • Reorganized the department, using existing staff, to accommodate the addition of the Medicaid product line.
  • Projected impact of Affordable Care Act proposals on Medicare Part D and Medicaid contracted segments.
  • Participated in Illinois State oversight of client files to meet Medicare and Medicaid standards.

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24. Source Code

average Demand
Here's how Source Code is used in Manager, Configuration Management jobs:
  • Assist application development organizations with migration from other source code repositories to the Dimensions CM Repository.
  • Manage the source code of the multiple applications as the new changes continuously incorporating in to the system.
  • Identified new source code control tool, Visual SourceSafe, and planned/participated in its implementation.
  • Created CM Plans, Test plans and Build Documentation while maintaining source code.
  • Perform branching and merging of source code in subversion and resolve merge conflicts.
  • Import the source code into Clearcase.
  • Ensured configuration identification by reviewing Change Requests (CRs) for completeness, proper authorizations, source code and documentation updates.

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25. Itil

average Demand
Here's how Itil is used in Manager, Configuration Management jobs:
  • Coordinated the development of ITIL v3 aligned processes for Change Management, Release Management and Configuration Management.
  • Manage the interaction of ITIL processes centering around Configuration Management.
  • Streamlined the Change and Release process for system implementation, customized the ITIL framework to better accommodate the complex development cycle.
  • Created and implemented the initial ITIL processes for change and problem management.
  • Defined and implemented Release and Change Management processes per ITIL framework.
  • Possess Knowledge of ITIL Process and enforcer of best practices.
  • Steamlined ITIL based Change and Release processes that reduced paper and electronic artifacts and activities by 90%.

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26. Clearquest

average Demand
Here's how Clearquest is used in Manager, Configuration Management jobs:
  • Updated ClearQuest users and monitored database usage in a Windows environment.
  • Reduced risk introduced into environment by creating a test server for ClearQuest to manage changes to the tool better.
  • Managed the team responsible for the deployment, customization and maintenance of ClearCase and ClearQuest applications throughout the company.
  • Prepared additional, ClearQuest record type to track maintenance downtime (for reports for management review).
  • Reduced license needs by half by implementing ClearQuest Web client over thick client.
  • Implemented process improvements and training for CM activities for 1500 users using ClearCase/ClearQuest.
  • Created queries in ClearQuest to assist creation of metrics for high-level presentations.
  • Validate the Approvals and Promote to next level in Rational ClearQuest.
  • Coordinated internal training of ClearQuest for ARC Information Technology employees.
  • Prepared initial, ClearQuest schema plans for implementation.
  • Administered SQL Server DB and ClearQuest.
  • Logged post-CCB adjudications in ClearQuest Discrepancy Reports (DRs) or HPSM Incidents and/or Interactions.
  • Designed and created new ClearQuest schemas for Field User Acceptance Testing, defect tracking.
  • Integrated ClearCase with ClearQuest to provide seamless checkin and defect tracking mechanism to developers.
  • Use of Rational Clearquest for Trouble Reports and Engineering Change Proposals.
  • Lead CAD/CAM Enterprise wide into using same change tools (Clearquest, DCIS, Knowledge Bank).
  • Mentored staff in Clearcase/Clearquest execution.
  • Worked with different Bug Tracking Tools such as Rally, Jira, Bugzilla, ClearQuest,Quality center and Remedy.
  • Reviewed weekly all open, ClearQuest DRs and notified stakeholders of stale DRs.

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27. Document Control

average Demand
Here's how Document Control is used in Manager, Configuration Management jobs:
  • Managed document control for Engineering and ISO documentation.
  • Developed company document control system for quality.
  • Developed document control and ECO procedures/processes.
  • Managed 12 team members across three functional areas: Engineering, Document Control and the Test Lab.
  • Managed the document control department (1-2 person staff).
  • Served as lead for Document Control element of ISO 9000 certification achievement resulting in certification in four months with zero non-compliances.

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28. Medicare

average Demand
Here's how Medicare is used in Manager, Configuration Management jobs:
  • Utilized Medicare, Medical Assistance, and other third party payers to obtain services.

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29. Pvcs

average Demand
Here's how Pvcs is used in Manager, Configuration Management jobs:
  • Maintained and administered web based electronic library PVCS Version Manager, and Serena Tracker.
  • Upgraded aging command-line PVCS code repository to new GUI-based system without relying on professional services, saving the company $30,000.
  • Managed team of engineers that maintained PVCS and Microsoft SourceSafe code repositories.
  • Worked on implementation of CMStat and PVCS Dimensions.

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30. Sigma

low Demand
Here's how Sigma is used in Manager, Configuration Management jobs:
  • Led the teams developing Change and Configuration management using the design for Six Sigma development methodology.
  • Led 6 Six Sigma projects improving cycle time/costs for baseline management, subcontracts management (~$3M).
  • Project lead for Six Sigma Lean events for As-Built configuration report improvements along with change control process.
  • Conduct internal audits as required for Quality, Safety, 55, and lean/sigma.
  • Supported Six Sigma projects as Supportability Representative.
  • Achieved certifications as a Six Sigma Green Belt and SEI CMMI Self Assessor for the Raytheon Company.
  • Led Six Sigma Black Belt projects as member of the Geospatial Systems Functional Black Belt team.

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31. Staff Members

low Demand
Here's how Staff Members is used in Manager, Configuration Management jobs:
  • Communicated and collaborated with engineering staff and other internal staff members to successfully deliver project milestones ensuring client satisfaction.
  • Developed training curriculum for project staff members on Configuration Management process and procedures.
  • Hired / terminated staff members, resulting in staff with higher technical expertise and improving compliance to CM systems development requirements.
  • Staff members who were trained and developed within team were recruited to lead other provider teams.
  • Ensured all staff members were adequately trained in MP, risk management, and EVM.
  • Hired staff members and generated annual performance evaluations for staff.
  • Supervised Order Management team of eight staff members.
  • Recruit and hire staff members.
  • Mentored several junior staff members.

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32. Direct Reports

low Demand
Here's how Direct Reports is used in Manager, Configuration Management jobs:
  • Train and develop direct reports to problem solve, communicate effectively, and exceed client expectations.
  • Direct reports in USA, Philippines as well as associates in China.
  • Managed 7 direct reports in support of sales staff and external customers.
  • Provide coaching and mentoring to direct reports as needed or requested.
  • Provided coaching and training to eight direct reports.
  • Performed bi-weekly One on One meetings and semi-annual performance appraisals with direct reports.

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33. Technical Support

low Demand
Here's how Technical Support is used in Manager, Configuration Management jobs:
  • Participated in major critical implementation providing technical support and guidance to global Development teams and Change Management Analyst for software implementation.
  • Interfaced with installation and test teams to provide technical support for user briefings.
  • Provided leadership and technical support to the SW CM department.
  • Provided departmental LAN and other technical support.

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34. Cmdb

low Demand
Here's how Cmdb is used in Manager, Configuration Management jobs:
  • Participate in information sharing sessions as a means of educating CMDB users on proper methods of documenting data attributes.
  • Launched review of the process for submitting CMDB configuration changes and updates.
  • Supported Configuration Management team in maintaining the CMDB.
  • Designed and implemented enterprise Configuration Management Database (CMDB).
  • Provide configuration items (CI) data standards and enforce standards in CMDBs.

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35. Treatment Plans

low Demand

36. Information Technology

low Demand

37. ANT

low Demand
Here's how ANT is used in Manager, Configuration Management jobs:
  • Promote consultative and fact-based selling with retail sales teams leveraging syndicated tools coupled with quantitative and qualitative research.
  • Developed and managed quality assurance and productivity standard programs that measured the quality and quantity of documentation.
  • Partnered with external clients and vendors finding new ways to optimize merchant experience and increase sales in small- to mid-sized merchants.
  • Maintained and populated the Configuration Management (CM), repositories to remain compliant with government mandates.
  • Extend and enhance the Ant build process and ensure this build process is consistent for all projects.
  • Managed the maintenance of records and databases containing information regarding licenses, warranties, and service agreements.
  • Established and monitored Guarantee/NUA budgets and provided quarterly spending and monthly NUA risk reports.
  • Acted as internal consultant to a 250 employee MIS Department on HR/Business issues.
  • Experience in Build Automation tools such as ANT, Maven and Make.
  • Ensured code migrations followed corporate standards and were SOX compliant.
  • Work with relevant system log files for troubleshooting.
  • Provided counsel to Plant H.R.
  • Developed procedures for automating software CM lifecycles and quantitative process measurements, reporting and baseline management.
  • Worked with consultants from Booz Allen Hamilton as member of the market share management information study team, supporting MI metrics.
  • Confirmed all environments were compliant, through weekly security reviews with architects and SAs.
  • Experience in using Build Automation tools like Maven, Ant, and Nant.
  • Implemented on-demand and continuous build process using NAnt and TeamCity Continuous Integration System.
  • Upgraded and configured backups using Symantec Backup Exec.
  • Managed the Metrics Testing effort for Santander US.
  • Managed the Metrics Team to assist Santander in generating the required trading desk metrics reporting under the Volker rule (e.g.

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38. Solaris

low Demand

39. CVS

low Demand
Here's how CVS is used in Manager, Configuration Management jobs:
  • Maintained CI library including database updates utilizing Microsoft Access and CVS Tortoise.
  • Migrated source code from CVS to Rational ClearCase and maintained the system.
  • Ported source code from Visual Source Safe and PVCS to CVS.

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40. Utilization Review

low Demand
Here's how Utilization Review is used in Manager, Configuration Management jobs:
  • Develop effective Case Management department and Utilization Review, yearly evaluations, performance improvement and decrease in LOS.
  • Identified risk factors, medical staff intervention required, utilization review programs.
  • Managed forty-two associates performing case management and utilization review activities.
  • Nurse Manager of the Utilization Review/Case Management Department.
  • Perform and document utilization reviews.
  • Managed Utilization Review Nurses, and problem solve issues of being able to coordinate care with Hospitals Case Managers.
  • Manage the DSNP programs along with Utilization Review and hospital transition program with high population health engagement rates.
  • Do Utilization Review for all Premier Employee Plans; Medicare, Dual Medicare/Medicaid, Commercial and Employee plan.
  • Performed discharge planning and utilization review on The Behavioral Health Unit (BHU)for three years.
  • Performed utilization review, skilled care referrals and placements, visiting nurses referrals and arranged DME.
  • Care Management: Utilization Review and Discharge Planning for a 215 bed Acute Care Hospital.
  • Assist with monthly utilization review committee meetings that meet with Medical review committee.
  • Performed utilization review and discharge planning for two more years before being promoted.
  • Acted as the grievance coordinator and performed utilization reviews.
  • assisted in utilization review as well as daily discharge planning needs.

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41. RN

low Demand
Here's how RN is used in Manager, Configuration Management jobs:
  • Perform proactive business application surveillance monitoring, problem management, notification and escalation for internal and external WorldCom customers.
  • Managed multiple federal government and international projects that included configuration management for prototype, production, and deployed systems.
  • Provided process improvements to accommodate organizational changes and new tools, ensuring compliance with new government customers.
  • Led several cross-departmental projects, providing instrumental assistance in developing and implementing pharmacy internship program.
  • Audited and updated internal standard procedures and work instructions to support continuous improvement initiatives.
  • Coordinate government property disposition in support of project and contract closeout activities.
  • Create a challenging learning environment while developing positive relationships with students.
  • Team Leader - SEI CMM Based Appraisal for Internal Process Improvement resulting in a software development process assessment Level 5 rating.
  • Created an internal ICICI bank application including analysis requirements, design, code, peer reviews, unit and integration testing.
  • Promoted cooperation and commitment beyond formally established team to achieve goals by establishing networks to learn and share ideas.
  • Constructed software build, archival, and release delivery processes for both internal and customer based products.
  • Conducted in-house and on-site training for RN, finance and administrative support staff following Managed Care guidelines.
  • Developed manufacturing released package procedures and trained new both (external / internal) contacts on process.
  • Initiate maintenance and work order guidance for Government Furnished Equipment, to include maintaining equipment log.
  • Interfaced with project manager, teams, governance bodies, line functions, finance and IT.
  • Prepared government reports listing vendors, repair/return cost, and proposed spare parts needed on site.
  • Conducted internal audits and provided training to staff in processes, standards, and procedures.
  • Process travel letters and request for Contractors and Government travelers to include some subcontractors.
  • Nurse Aid, St. Luke's Episcopal Hospital Paraprofessional who works directly under supervision of RN.
  • Developed the first Quality Improvement program for the Southwestern Service Center of Intracorp.

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42. IP

low Demand
Here's how IP is used in Manager, Configuration Management jobs:
  • Provided strategic advice to Senior Leaders on solutions for developing leadership capabilities that drive towards a performance based culture.
  • Socialized changes, built sponsorship and completed effective communications to support this technology strategy and large-scale organizational change project.
  • Worked with team regarding personnel actions including terminations, performance reviews, and disciplinary actions.
  • Delivered Crossroads Leadership readiness assessment feedback to potential sales leaders.
  • Developed application configuration scripts for customer deployment.
  • Applied computer science methods and techniques to store, manipulate and transform information related to the effective management of IT systems.
  • Averaged 25 to 35 bids per month through the pipeline with quarterly value between $500 million and $1 billion.
  • Worked with multiple teams to create single source of truth to restore credibility with client and met contractual requirements.
  • Maintain calendar and ascertain which events require Director, Deputy Director, Principal Consultant and Project Lead presence.
  • Coordinated efforts across multiple technical organizations, distributed across New England, Chicago and Bangalore, India.
  • Worked with IT team to upgrade development server from a single system to multiple and redundant systems.
  • Participate in project status meetings, as well as other meetings that impact the CM group.
  • Prepare for and participate in all state, regulatory, and accreditation site review activity
  • Reduced build/delivery times from a single day to multiple hours.
  • Attend monthly community meetings & assist in public participation processes.
  • Created maintenance renewal, late, receipt and distribution notices.
  • Represented the Program Office at bi-weekly IPT meetings.
  • Experience with JavaScript, Unix shell scripting.
  • Modeled the different IP Devices and Switches.
  • Conduct multi disciplined coordination meetings during 20 week planning phase of workweeks.

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43. Performance Reviews

low Demand
Here's how Performance Reviews is used in Manager, Configuration Management jobs:
  • Provide daily management, development opportunities and performance reviews for a department of 10+ people.
  • Completed their development plans, training, performance reviews and personnel actions.
  • Coordinated annual employee performance reviews, recruiting process and division training.
  • Provided performance reviews, corrective actions, and team building.

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44. Software Builds

low Demand
Here's how Software Builds is used in Manager, Configuration Management jobs:
  • Performed all software builds for Java, C/C++, FoxPro, and Oracle code.
  • Verified and controlled baseline and software builds deployed to production.
  • Verified and reported success of software builds.

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45. CDM

low Demand
Here's how CDM is used in Manager, Configuration Management jobs:
  • Provide program support for configuration/data management (CDM) functions relative to identification, control, status accounting and auditing.
  • Monitored implementation of the CDM portion of the MRP system; provided inputs to Implementation Team.
  • Established processes and procedures for CDM on programs, and audited them periodically.
  • Created new CDM codes/charges as needed and retired redundant codes.

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46. PMO

low Demand
Here's how PMO is used in Manager, Configuration Management jobs:
  • Managed and coordinated DoD PMO communication on release status, project implementation activities, and change tracking.

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47. PDM

low Demand
Here's how PDM is used in Manager, Configuration Management jobs:
  • Help manage the company's new implementation of PDM (Arena) system integration and CAPA integration from MatrixOne applications.
  • Created new First Article process using PDM system for close oversight and efficiency of FA process.
  • Utilized PDM (Agile) software to track and maintain this data.
  • Onboarded key third party partners for secure PDM access.

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48. ERP

low Demand
Here's how ERP is used in Manager, Configuration Management jobs:
  • Conducted risk management reviews from enterprise perimeter to end unit.
  • Analyzed all proposed hardware/software configuration changes for enterprise system.
  • Designed and implemented configuration management plans and processes for the enterprise to include Issue tracking, testing, and change process.
  • Have a broad and sufficiently deep understanding of enterprise technologies including Network, Firewall, Client/Server, Database, and Backup/Restore.
  • Deployed enterprise J2EE applications that involve EAR, JAR and WAR on various environment including Production, Staging and Testing.
  • Develop and support (JD Edwards) ERP, PLM and CAD systems for process integration and optimization.
  • Analyzed usage of materials with production via ERP/MRP data to avoid scrap, overage, & obsolescence.
  • Maintained & improved ERP/MRP (VISUAL Enterprise) for Engineering, Purchasing, & Production Control.
  • Designed, developed and deployed an enterprise wide training strategy for Global ERP implementation.
  • Interpreted and implemented complex business practices, ensuring strict adherence by the sales force.
  • Direct and manage Echo's largest non-enterprise clients with revenues exceeding 40MM annually.
  • Red Hat Enterprise Linux system recovery.
  • Trained in Enterprise Level IT practices.
  • Red Hat Enterprise Linux ES system networking and configuration Enterprise server system installation and configuration.
  • Developed enterprise level trans-departmental strategy for global chemicals management program.
  • Coordinated rollout of new enterprise tools with the manufacturing community, and acted as subject matter expert for engineering change process.
  • Develop change control, product family configuration within the ERP and PLM Product structure for CMMI Compliancy.
  • Create and use Red Hat Enterprise Linux virtual machines with VirtualBox, Hyper-V, KVM and libvirt.
  • Supported enterprise wide DR tests, Prod readiness test, pre DR-tests for various applications.
  • Implemented and enforced Data Management procedures to control CDRLs/SDRLs deliverables, maintain data item schedules, and interpret DIDs.

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49. IPT

low Demand
Here's how IPT is used in Manager, Configuration Management jobs:
  • Facilitate team building activities and other prescriptive programs based on managerial needs.
  • Support Developers in creating application scripts from tools such as Visual Studio, InstallShield to successfully complete the application build process.
  • Implemented Perl and shell scripts to automate portions of the release process and reduced release cycle time by 25%.
  • Shell scripting to automate the maintenance process of the WebLogic Application Server and recover the backed up WebLogic configuration.
  • Illustrated the care managers job description, formulated and enforced policies and procedures specific to the care management role.
  • Developed scripts (start, stop, backup recovery processes) for web application server administration.
  • Established and participated in a CM IPT group to streamline the ECP approval process.
  • Co-chaired the Air Force Cycle Counting IPT, which developed next-generation inventory strategic plan.
  • Use Visual Basic scripting to remove legacy network printers and install new printers.
  • Develop VB scripts to migrate data into PLM system.
  • Automated the weekend activities by shell script.
  • Coordinated/created release deliverables: Version/Release Description documents.
  • Job Title: Build/Release/Configuration Management Project: United Bank of India, e-ASBA - Online subscription of IPO/FPO.
  • Team with IPT Leads and CAMs to integrate and improve cost / schedule / technical plans and forecasts.
  • Designed user registration, ordering, feedback forms & report generation scripts using Java, html, CGI/PERL.
  • Developed scripts for automatic startup and shutdown of Admin Server and Managed Servers.
  • Manage user's logon script profile in Active Directory.
  • Develop and maintain current Software Version Description (SVD's) for all (CIs) Configuration Item deliverables.
  • Write scripts for builds, automations, and integrations between software tools with an emphasis on continuous improvement.
  • Collaborated with all IPTs in the development of ECRs and ECPs.

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50. UAT

low Demand
Here's how UAT is used in Manager, Configuration Management jobs:
  • Major accomplishments were in the realm of managing numerous complex project initiatives in a time-constrained environment - quality, data analysis/evaluation.
  • Provided ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs.
  • Monitored each clients individual plan by determining its effectiveness and evaluated each plan at determined intervals and documented such.
  • Demonstrated sharp business and legal acumen in evaluating and negotiating complex contract documents with customers and internal business teams.
  • Evaluated project feasibility, and participated in architectural design of system enhancements.
  • Evaluated, improved, and implemented Configuration Management practices and tools.
  • Attended CRM conference in Fall of 2012 to evaluate how CM practices could be integrated with new and emerging Development configurations.
  • Involved with patient safety committees, patient and staff issues, staff evaluations, and provided patient and staff support.
  • Monitor and evaluate the quality, appropriateness and effectiveness of the care LOS, and service provided to members.
  • Partner with the Finance, Implementations & Legal teams in the evaluation and writing of new customer contracts.
  • Evaluate, coordinate, approve or disapprove, and implement changes, and review/edit documentation for compliance.
  • Managed the evaluation, purchase, set-up, configuration and successful implementation of the Agile PLM database.
  • Identified a situation in which client's asset data was overwritten during a planned data migration.
  • Planned and assigned work, set priorities, performance expectations, and evaluated work of employee.
  • Developed Change Risk Assessment tool to aid in risk evaluation of changes.
  • Evaluated individual performance of team members with written annual performance plans.
  • Perform IT application testing and coordinate UAT testing efforts.
  • Evaluate and optimize patient satisfaction with discharge planning.
  • Maintain adequate communication with clients and IT management.
  • Evaluated the 90 reports and identified duplicate and/or merged reports to reduce the roll out to 75.

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20 Most Common Skill for a Manager, Configuration Management

Configuration Management44.3%
Database8.3%
Process Improvement3.8%
Infrastructure3.8%
Project Management3.8%
QA3.4%
Unix3%
Release Management2.6%

Typical Skill-Sets Required For A Manager, Configuration Management

RankSkillPercentage of ResumesPercentage
1
1
Configuration Management
Configuration Management
32.3%
32.3%
2
2
Database
Database
6%
6%
3
3
Process Improvement
Process Improvement
2.8%
2.8%
4
4
Infrastructure
Infrastructure
2.8%
2.8%
5
5
Project Management
Project Management
2.8%
2.8%
6
6
QA
QA
2.5%
2.5%
7
7
Unix
Unix
2.2%
2.2%
8
8
Release Management
Release Management
1.9%
1.9%
9
9
Sharepoint
Sharepoint
1.8%
1.8%
10
10
Customer Service
Customer Service
1.8%
1.8%
11
11
Management Department
Management Department
1.7%
1.7%
12
12
ISO
ISO
1.7%
1.7%
13
13
EAR
EAR
1.7%
1.7%
14
14
Management System
Management System
1.7%
1.7%
15
15
SQL
SQL
1.6%
1.6%
16
16
SCM
SCM
1.6%
1.6%
17
17
Version Control
Version Control
1.6%
1.6%
18
18
Logistics
Logistics
1.5%
1.5%
19
19
Production Environment
Production Environment
1.5%
1.5%
20
20
Setup
Setup
1.5%
1.5%
21
21
Linux
Linux
1.5%
1.5%
22
22
Cmmi
Cmmi
1.4%
1.4%
23
23
Medicaid
Medicaid
1.3%
1.3%
24
24
Source Code
Source Code
1.3%
1.3%
25
25
Itil
Itil
1.3%
1.3%
26
26
Clearquest
Clearquest
1.1%
1.1%
27
27
Document Control
Document Control
1.1%
1.1%
28
28
Medicare
Medicare
1.1%
1.1%
29
29
Pvcs
Pvcs
1.1%
1.1%
30
30
Sigma
Sigma
1%
1%
31
31
Staff Members
Staff Members
1%
1%
32
32
Direct Reports
Direct Reports
1%
1%
33
33
Technical Support
Technical Support
0.9%
0.9%
34
34
Cmdb
Cmdb
0.8%
0.8%
35
35
Treatment Plans
Treatment Plans
0.8%
0.8%
36
36
Information Technology
Information Technology
0.8%
0.8%
37
37
ANT
ANT
0.8%
0.8%
38
38
Solaris
Solaris
0.7%
0.7%
39
39
CVS
CVS
0.7%
0.7%
40
40
Utilization Review
Utilization Review
0.7%
0.7%
41
41
RN
RN
0.7%
0.7%
42
42
IP
IP
0.7%
0.7%
43
43
Performance Reviews
Performance Reviews
0.7%
0.7%
44
44
Software Builds
Software Builds
0.7%
0.7%
45
45
CDM
CDM
0.6%
0.6%
46
46
PMO
PMO
0.6%
0.6%
47
47
PDM
PDM
0.6%
0.6%
48
48
ERP
ERP
0.6%
0.6%
49
49
IPT
IPT
0.6%
0.6%
50
50
UAT
UAT
0.6%
0.6%

23,243 Manager, Configuration Management Jobs

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