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Manager, configuration management work from home jobs - 101 jobs

  • Manager, Transaction Management

    House Buyers of America

    Remote job

    Job Description The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed. What you will do Manage acquisition and disposition transactions from contract ratification through settlement Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors Establish, track, and manage KPIs for all team members Hire, supervise, train and mentor Transaction Coordinators Develop and update all policies and procedures, including creating video and written training documents Ensure all policies and procedures are being followed Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy Request loans for new acquisitions and coordinate with lenders Manage construction loan draw requests in partnership with the Construction team Oversee all property listings, including procuring professional photography and virtual staging Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms Ensure the company CRM is updated consistently and accurately for all transactions Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings Assist with market expansion efforts, including sourcing and managing title company relationships and 3 rd party brokers Maintain a high level of customer service for buyers, sellers, and partners Assist with hiring and managing 3 rd party property managers to manage our rental portfolio Thrive in a fast-paced environment; availability may include evenings and weekends as needed What we're looking for 2+ years of people management experience in settlement, title, or transaction management 5+ years of real estate transaction experience Proven experience managing high-volume acquisitions and dispositions Highly assertive and comfortable holding internal teams and external partners accountable Strong work ethic and ownership mindset Ability to independently resolve complex real estate transaction issues You love people and are obsessed with making customers happy Bachelor's degree required Proficient with Microsoft Office and CRM systems You thrive on working in a fast paced environment Why you'll love working here Fully remote work environment Competitive pay, strong benefits, and a great company culture Work hard / play hard environment with great people Company Growth (Jan-Nov 2025) Revenue increased 67% year over year Acquisitions increased 71% year over year Dispositions increased 70% year over year We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC. House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Chantilly, Virginia. We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission. We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award. House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. **************************** Compensation Range: $80-$130k per year plus up to $10k performance based annual bonus
    $80k-130k yearly 10d ago
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  • Onboarding Lead - Title Management

    Scholastic 4.6company rating

    Remote job

    NOTE: This role is temporary with an end date. THE OPPORTUNITY The Onboarding Lead - Title Management will be responsible for driving successful adoption of the Firebrand Title Management platform across all business units. This role blends change management, user enablement, and system optimization to ensure a smooth transition from legacy tools to the new platform. Acting as the primary liaison between business stakeholders, Firebrand, and internal technical teams, the Onboarding Lead will guide end users through the implementation journey-building readiness, developing and delivering tailored training, and fostering long-term user confidence and engagement. This position is both strategic and hands-on, requiring strong communication, analytical, and facilitation skills to help teams embrace new processes and maximize system value. In addition to supporting the Firebrand Title Management rollout, the role may also contribute to other enterprise initiatives where onboarding and change management support are needed. RESPONSIBILITIES Implementation Phase (through go-live) Serve as the primary change leader for the transition to Firebrand Title Management, ensuring all departments are prepared for new workflows and processes. Partner with business leads to perform impact and readiness assessments, identifying adoption risks and developing mitigation plans. Develop a comprehensive onboarding and communication plan, including key milestones, stakeholder updates, and user engagement activities. Translate system functionality into role-based training programs, ensuring content is aligned with each department's workflows. Design, develop, and deliver training materials such as: Instructor-led and virtual sessions Step-by-step guides, short videos, and e-learning modules Quick reference sheets and “day-one” readiness materials Coordinate UAT (User Acceptance Testing) activities-ensuring testers understand business rules, validation steps, and feedback processes. Support configuration activities including views, dashboards, saved searches, workflows, and reports. Partner with Firebrand and internal technical teams to validate data, integrations, and production readiness. Measure onboarding effectiveness through feedback sessions, surveys, and usage metrics. Post-Go-Live (sustainment phase) Serve as the Title Management subject matter expert (SME) and advocate for continuous user adoption. Lead post-implementation onboarding for new hires and refresher sessions for existing staff. Maintain all process and training documentation, ensuring alignment with evolving business practices. Monitor user engagement and adoption trends, identifying departments or individuals who need additional support. Work with department heads to embed best practices into standard operating procedures. Develop a continuous learning framework, including office hours, update briefings, and user community forums. Support creation and maintenance of custom reports, dashboards, and analytics to empower data-driven decision-making. Collaborate with IT and Firebrand to prioritize enhancement requests and communicate upcoming feature releases to end users. About Scholastic For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at ******************* Thank you for your consideration in choosing Scholastic. #LI-MV1 Qualifications HOW YOU CAN FIT (Qualifications) Proven experience leading organizational change, system adoption, or onboarding initiatives for enterprise software implementations. Demonstrated expertise in training program development-from instructional design to live delivery. Ability to translate technical concepts into clear, accessible content for non-technical audiences. Exceptional communication, facilitation, and stakeholder management skills. Experience with UAT coordination, system documentation, and deployment readiness. Proficiency with reporting, dashboards, and data visualization tools. Strong understanding of change management is a plus. Time Type:Full time Job Type:TemporaryJob Family Group:Temp EmployeeLocation Region/State:New YorkCompensation Range:Annual Salary: 80,000.00 - 100,000.00EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision
    $84k-141k yearly est. Auto-Apply 4d ago
  • Revenue Management Lead (Remote)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Revenue Manager - REMOTE. In this pivotal role, you will be responsible for developing and implementing pricing strategies to optimize revenue across a diverse portfolio. Your expertise in data analysis will drive informed decision-making and enhance financial performance. Collaborating closely with operational leaders, you will ensure that pricing strategies align with organizational goals and market conditions. This is a fantastic opportunity to impact the revenue management landscape while working from the comfort of your home.Accountabilities Implement and execute revenue pricing strategies to maximize revenue and asset value. Lead weekly pricing calls for lease and renewal pricing recommendations. Manage pricing system parameters for asset-specific strategies. Conduct competitive analyses to inform pricing strategies. Support onboarding of new assets into the revenue management system. Collaborate with internal teams to forecast revenue targets. Requirements 5-7 years of experience in accounting, financial analysis, or related analytical roles. Hands-on experience in property management or similar increasing responsibility roles. Experience in revenue management initiatives and rent pricing strategies. Familiarity with Yardi, REBA, or other revenue management software preferred. Bachelor's degree in Real Estate, Business Management, or a related field. Benefits Full benefits package including health, dental, and vision. Generous paid time off policy. 401(k) plan with company match. Opportunities for growth and advancement. Incentives for successful employee referrals. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $95k-145k yearly est. Auto-Apply 1d ago
  • NIH NIAID Value Management Delivery Lead

    ECS Federal 4.3company rating

    Remote job

    ECS is seeking a NIH NIAID Value Management Delivery Lead to work remotely. Please Note: This position is contingent upon contract award. ECS is seeking an experienced NIH NIAID Enabling and Advancing Technologies (NEAT) Value Management Delivery Lead to work remotely providing leadership and oversight for the Value Management Office, ensuring the efficient and effective delivery of OEB Services. The Value Management Delivery Lead will be responsible for the day-to-day management and oversight of work performed under this task order. Key Responsibilities: * Value Management Leadership: * Assist with the leadership of the day-to-day operation of a Value Management Office (VMO). * Assist with portfolio Management of projects, products, initiatives. * Project Management: * Assist with project management to ensure the efficient delivery of OEB Services. * Collaborate with stakeholders to ensure smooth project execution and resolve any issues that may arise. * Reporting and Communication: * Ensure timely and accurate reporting of Value Management Office status and other relevant information. * Collaborate with stakeholders to ensure smooth execution of Value Management Office responsibilities and resolve any issues that may arise. * Collaboration and Coordination: * Collaborate with stakeholders to ensure smooth execution of Value Management Office responsibilities and resolve any issues that may arise. * Coordinate with team members to ensure effective Value Management Office management and delivery. * Deliverables: * Reports on Value Management Office status * Portfolio Management of projects, products, initiatives * Other reports and deliverables as outlined in the contract Salary Range: $100,000 - $160,000 General Description of Benefits * Bachelor's degree in computer science, Information Security, or related field. * Active Public Trust or higher security clearance. * Documented experience with Value Management and project management. * Experience with leadership and oversight, including assisting with the leadership of the day-to-day operation of a Value Management Office (VMO). * Excellent communication and reporting skills, with the ability to deliver timely and accurate reports. * Strong collaboration and coordination skills, with the ability to work effectively with stakeholders and team members. * Minimum 10 years' experience supporting Health IT software development initiatives leveraging Agile and DevOps/DevSecOps practices leading cross-functional teams. * Experience installing, configuring, and integrating custom solutions, COTS, GOTS, and FOSS into a larger collection of services and systems. * PMP (Project Management Professional) Certification. * Reside within the Washington DC Metro area. * Travel within the Washington DC Metro Area, and CONUS as needed.
    $100k-160k yearly 55d ago
  • Management Liability Lead

    Counterpart International 4.3company rating

    Remote job

    Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . You will lead a variety of strategic, analytical, and operational projects to enhance carrier and broker relationships, build underwriting workflows, underwrite a profitable book, and launch new insurance products. You will partner with senior leaders, external carrier partners, and cross-functional teams to drive and support our management liability growth efforts while managing and strengthening our most important relationships. You will own the success of our management liability product line. We are seeking a strategic, execution-oriented leader to own and scale our admitted & surplus Management Liability product portfolio, including Directors & Officers (D&O), Employment Practices Liability (EPLI), Fiduciary, and Crime insurance on a primary and excess basis. You will be accountable for the P&L of our Management Liability portfolio, guiding growth strategy, underwriting structure, and go-to-market execution in partnership with our insurance, data, and engineering teams. This role requires someone who can design structured, scalable underwriting systems, while also bringing underwriting gravitas to the field - supporting senior territory leads, brokers, and carrier partners with clarity, expertise, and decisiveness. We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight. YOU WILL Own and Optimize the Management Liability Portfolio Be directly accountable for the P&L of our Management Liability products - balancing growth, compliance, and profitability. Drive national and regional growth targets in partnership with senior territory leads and broker partners. Underwrite or support the most complex submissions, especially those escalated through authority guidelines or strategic priorities. Act as the escalation point for underwriting guideline referrals, and be seen by the field as a trusted expert. Set and Execute Product Strategy Lead go-to-market (GTM) strategy for Management Liability: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning. Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge. Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure. Build Scalable, Systematic Infrastructure Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals. Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic. Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit. Partner with Carriers and Brokers Lead carrier relationships for Management Liability, including new filings, audits, product approvals, and ad hoc initiatives. Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight. Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency. Optimize with Data Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments. Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy. Track and synthesize portfolio KPIs - translating into product strategy and operational changes. YOU HAVE 10+ years of experience in management liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms. Expertise in pricing, portfolio management, and risk modeling across management liability lines, with a deep understanding of emerging and complex industries. Proven experience in drafting and optimizing insurance forms: Demonstrated ability to design declarations, GTCs, and endorsements that align with both carrier risk tolerances and market demands. Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders. Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment. Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions. A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Brad Bahler, Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space. Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family. Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments. WHAT WE OFFER Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year. Stock Options Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories. Book stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones. Charitable Contribution Matching COUNTERPART'S VALUES Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
    $80k-111k yearly est. Auto-Apply 60d+ ago
  • Lead, Benefits Configuration

    Smithrx

    Remote job

    Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: As a Lead, Benefits Configuration,you will be responsible for managing, coaching and developing a team of benefit configuration analysts that support cross-functional teams during client implementations. You will ensure delivery of a high quality SmithRx product by building and managing pharmacy benefit plans on various platforms. This role will also be responsible for supporting the Plan Operations team with core benefits operations functions and best practices in benefit configuration. What you will do: Manage team members in the delivery of benefit configuration and documentation aspects of the plan build and maintenance responsibilities to drive the highest level of performance and meet or exceed service level agreements. Manage employee performance through defined employee scorecards and performance metrics. Provide ongoing feedback and coaching to ensure performance targets are met, provide appropriate levels of direction and support to your team members as needed. Schedule employees, track productivity, maintain work schedules, coordinate different activities, and approve time off and overtime. Participate in initiatives to support process/workflow improvements, leverage new system capabilities within work processes, and consistently institute best practices within the function. Work with clients, identifying and understanding benefit plan requirements. Build and maintain pharmacy benefit plans for client groups. Own all aspects of benefit configuration organization and structure for accounts by monitoring plan data integrity. Provide leadership support to team members for escalations and complex configuration requests. Communicate to leadership on project status, escalating issues when appropriate, and drive changes to improve workflow efficiency. Be accountable for ensuring review and resolution of inquiries from internal teams such as member support and customer success are completed timely to improve member experience. What you will bring to SmithRx: Bachelor's degree or equivalent work experience required. 5+ years of experience in benefits configuration with a healthcare or health insurance organization. 2+ years' supervisory experience in appropriate PBM or Medical Insurance environment preferred. Ability to analyze benefit plan design and configuration rules within an automated claims processing system. Ability to maintain production levels and quality goals. Robust analytical skills; advanced skills in Microsoft Excel. Excellent organizational, interpersonal and communication skills (via face-to-face meetings, conference calls and written correspondence). Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments Communicate project status and escalate issues for improved workflow efficiency Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments. Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven. Flexible, dependable, adaptable, and able to respond under the pressure of a fast-paced technology company. Must be willing to travel up to 10% of the time. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities
    $76k-115k yearly est. Auto-Apply 4d ago
  • Senior Configuration Management Specialist

    AVUM Inc.

    Remote job

    Job DescriptionDescription: Avum is seeking a highly skilled Senior Configuration Management (CM) Lead to serve as the authoritative technical leader for configuration management operations, providing comprehensive baseline control for complex information systems. This role facilitates Configuration Control groups, orchestrates change management processes, and establishes robust CM frameworks for enterprise systems. The position ensures all system modifications are meticulously documented, tested, and approved through proper Government channels, applying deep expertise in DoD standards, regulatory compliance, and complex system integration. The CM Lead provides guidance, oversight, and leadership to configuration management teams while promoting best practices and maintaining rigorous quality control across the system lifecycle. Key Responsibilities: Lead and manage configuration management operations, ensuring integrity and control of system baselines for complex information systems. Establish, implement, and maintain CM frameworks tailored to DoD contracting systems. Facilitate configuration control groups and oversee change management processes, ensuring all modifications are reviewed, approved, and properly documented. Develop and enforce CM policies, procedures, and standards aligned with DoD requirements and best practices. Provide leadership, mentorship, and technical guidance to a team of configuration management specialists. Conduct configuration audits, impact analyses, and compliance assessments to ensure system modifications meet operational and regulatory requirements. Coordinate with development, testing, and operations teams to ensure seamless system integration and baseline control. Maintain comprehensive documentation and reporting to support governance, compliance, and decision-making. What You Will Need: U.S. Citizenship is required. An active Top Secret security clearance is required. Minimum of ten (10) years of relevant experience in configuration management, including baseline control, change management, and system integration. Deep knowledge of configuration management standards (e.g., DoD 5015.2, MIL-STD-973) and lifecycle practices across hardware, software, and systems domains. Proven experience leading or supervising a team of configuration management specialists. Relevant certification from a nationally recognized technical authority (e.g., CMII, ITIL, PMI, or equivalent). A Bachelor's Degree in a technical or business discipline from an accredited college or university. Extensive experience supporting DoD or Federal contracting systems. Strong analytical, problem-solving, and documentation skills. Excellent communication skills to liaise with technical teams, management, and Government stakeholders. What's In It For You: Receiving a competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately. Joining a mission-driven, technically forward team. Location: This role is fully remote. The candidate must be available during core Eastern Standard Time (EST) hours, Monday through Friday, and may need to travel for occasional in-person meetings. About Avum: Avum, Inc. is a certified Small Disadvantaged Business who provides advanced software, database, and business intelligence systems to the DoD/Military, Intelligence Community, and Federal, State, Local, and Commercial clients since 1991. We manage technical programs and projects and provide strategic guidance to support our customers' system engineering efforts. We provide sustainment in mission-critical and secure environments. We support information assurance activities and accreditation for the systems we deploy. Our engineers conduct rapid prototyping and Agile customer-focused iterations to produce complex applications, predictive analytic data environments, and NIST SP 800-53 compliant system architecture deployed within Navy and DoD networks. We have subject matter experts in multiple domains and technical expertise across all core technology stacks. We specialize in application development, large-scale database design, data engineering, and data visualization. Through results-driven, agile collaboration, the company continually researches and deploys secure solutions that exceed customer expectations in meeting or beating customer-allocated budgets and schedules. We aspire to the highest standards of ethical behavior and professional integrity in providing our customers with service that consistently earns us the highest possible performance ratings. Avum, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits. Requirements:
    $89k-142k yearly est. 13d ago
  • F-35 JPO Configuration Management Analyst, (Hybrid Telework)

    Serco 4.2company rating

    Remote job

    Chicago, Illinois, US Joint Base Lewis-McChord, Washington, US Fairborn, Ohio, US Fort Meade, Maryland, US Dover, Delaware, US Wright-Patterson AFB, Ohio, US Business Systems/Analysis 12238 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position $85032.41 - $141720.69 **Position Description & Qualifications** **Position Description & Qualifications** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment. The F-35 Joint Program Office (JPO) is a joint, multi-national program and is the Department of Defense's (DoD) focal point for defining affordable next generation strike aircraft weapon systems among the United States (U.S.) Air Force (USAF), U.S. Navy (USN), U.S. Marine Corps (USMC), and U.S. allies currently composed of seven (7) cooperative international partners: the United Kingdom, Italy, Netherlands, Canada, Australia, Denmark, and Norway; as well as Foreign Military Sales (FMS) customers. The F-35 is the next generation strike fighter bringing cutting-edge technologies to the battle-space of the future. Our AFLCMC/WJ Configuration Manager, located in Wright-Patterson AFB, OH, supports the F-35 AFLCMC/WJ Chief Engineer. The AFLCMC/WJ Configuration Manager is responsible for performing configuration management coordination and documentation actions necessary to track and document the baseline system configuration of the F-35A and all integrated subsystems. Configuration management documentation includes logistics, training, mission planning, and aircraft systems in support of AFLCMC/WJ activities to include continued airworthiness. As such, the Configuration Manager has broad understanding of the current aircraft systems and support systems specifications and be abreast of future changes for the F-35A and report to AFLCMC/WJ Chief Engineer potential risks and issues as well as specific impacts and concerns to the Air Force customers. The AFLCMC/WJ Configuration Manager also serves as a focal point for the F-35 AFLCMC/WJ's file management custodian who is responsible for maintaining all electronic media and documentation required by Air Force Instruction (AFI). In this role, you will: + Attend and/or administer F-35 technical meetings (virtual and site meetings). + Preparation of analysis products, trip reports and periodic reports in support of the above duties. + Provide recommendations, written papers, and briefs to support the US Air Force (AF) JSF acceptance and airworthiness. + Provide white papers and/or PowerPoint briefings in support of AFLCMC/WJ documenting the AF position on F-35A. + Provide data recording and analysis of F-35 configuration. + Develop written guidance and procedures for file management in accordance with Air Force Instruction (AFI). + Provide other deliverables as directed by AFLCMC/WJ Chief Engineer or Director. + Provide detailed documentation management of the F-35A Air System to include Vehicle Systems, Weapon Integration, Propulsion, Mission Systems (MS), Off-Board Mission Systems (OMS), Human System Integration (HSI), Training Systems, and Autonomic Logistics (AL). + Participate on behalf of AFLCMC/WJ in system engineering technical reviews, Airworthiness, service acceptance, DD-250 and LRIP/Lot contract compliance, track Joint Technical Data (Flight Series data, technical orders), software/block plan configuration management, and configuration review teams. + Review and provide analysis of air system change management to include modifications, action requests (AR), software problem and anomaly report (SPAR), deficiency report (DR) and change requests (CR) and track as they progress through contractor and government approval boards. Assist Systems Engineer in the analysis of all contractor provided design documentation. Supports and manages the coordination of these actions with USAF agencies to develop a single service position to the Joint Strike Fighter Program Office (JSFPO). + Support preparation of both Unclassified and Classified F-35A briefings to General Officer level USAF stakeholders as directed by the AFLCMC/WJ. Review and comment on JPO databases to include CMPro. Develop and maintain file management system for historical tracking in accordance with AFI. You will be part of a dynamic team of F-35 JPO staff at Wright-Patterson AFB, OH, who works closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems. To be successful in this role , you will have: + An Active DoD Secret clearance. + An Associates Degree + A minimum of 3 years of program experience in aircraft systems or similar configuration management. + A minimum of 6 years of experience in program management, technical or business analysis discipline. + The ability to provide onsite support at the Wright-Patterson AFB, OH, AFLCMC/WJ, F-35 Joint Program Office (JPO) a minimum of 3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. + Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations. + Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program. + Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents. + Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned. + Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures. + Travel up to 10%. Additional Desired Skills: + Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
    $85k-141.7k yearly Easy Apply 5d ago
  • Configuration Manager- Plexis

    HN1

    Remote job

    Company Overview: Health Network One (HN1) partners with health plans and providers to modernize how specialty care is delivered and managed, reducing complexity, driving better performance, and improving lives. With over 30 years of experience, Health Network One advances care in several unique specialties: Total Eye, Sleep Well, Pure Derm and Thrive Therapy. By curating specialty networks and credentialing providers who meet rigorous access and quality standards, we bring together value-based models and clinical expertise to ensure providers thrive, payers succeed, and members receive the high-quality care they deserve. Position Summary: We are seeking a highly skilled Configuration Manager with deep expertise in the Plexis system and a strong background in specialty managed care. This role is essential to ensuring accurate and efficient configuration of benefits within our systems, supporting operational excellence. Key Responsibilities Lead the configuration and ongoing maintenance of benefit plans within the Plexis platform, ensuring accuracy, compliance, and alignment with plan designs. Collaborate cross-functionally with Claims, Provider Administration, IT, and Clinical Operations to support benefit implementation, updates, and issue resolution. Serve as the subject matter expert on Plexis configuration capabilities, limitations, and optimization opportunities. Translate complex benefit documentation into system configuration requirements. Manage configuration projects related to new product launches, expansions, and regulatory changes. Conduct audits and quality checks to ensure benefit setups are functioning as intended. Oversee the maintenance and regular updates of key reference tables (including RBRVS, NCCI, Optum, Interest, and other regulatory or industry-standard tables) within the Plexis platform to ensure accurate claims adjudication and compliance. Manage the configuration, implementation, and ongoing updates of fee schedules, ensuring alignment with contractual, regulatory, and operational requirements. Monitor industry changes and regulatory updates impacting table structures and fee schedules, coordinating timely system updates and stakeholder communication. Collaborate with Claims, Provider Relations, and IT teams to resolve table-related issues and optimize table configuration for operational efficiency. Provide training and support to internal teams on Plexis functionality and configuration processes. Identify and implement process improvements to enhance efficiency and reduce errors. Qualifications: Bachelor's degree in healthcare administration, business, or related field (or equivalent experience). Minimum of 5 years of experience in benefit configuration within a managed care organization. Extensive hands-on experience with the Plexis system is required. Background in specialty benefit administration strongly preferred. Strong analytical and problem-solving skills with high attention to detail. Excellent communication, collaboration, and project management skills. Ability to work independently and manage multiple priorities in a dynamic environment. Preferred Skills: Familiarity with Medicaid and Medicare managed care regulations. Experience with system implementations or migrations involving Plexis. Process improvement certifications (e.g., Lean, Six Sigma) are a plus. Location: Remote Position.
    $74k-113k yearly est. 60d+ ago
  • Release Manager | Onsite

    Photon Group 4.3company rating

    Remote job

    Role Summary: The Release Manager, who owns and oversees the enterprise platform team's code repositories, is responsible for planning, managing, and coordinating software releases across brands and channels. They ensure that releases are delivered smoothly, on time, within scope, and with minimal risk to the business, while maintaining the health and integrity of the code repositories. Release planning: Identify the issues that are release ready in coordination with Project manager & Product teams of Mobile/API/Web (brand specific/ platform etc) Plan and schedule delivery dates for mobile/API/Web releases; Maintain release calendar in confluence Ensure the release ready tickets are marked with right release versions in Jira Release Activities: Collaborate with development, QA, track Project managers and KTLO teams to deliver as per release schedules KJ> Establish entry/exit criteria into/out of the QA and UAT environments Release Process: Establish and enforce release management processes and standards, ensuring that all releases are consistent, predictable, and meet quality criteria. Create Change request (CR) in Jira as per defined checklist (Description, List of tickets planned for release, Fix version, tabular view with details of jira ticket, PR details of FBUAT & Main, KJ> provide evidence of test artifacts) Review the CR with review boards and seek approval for deployments to production Ensure to coordinate with Dev & KTLO teams on pre-deployment activities Oversee the deployment of software to production environments, ensuring minimal disruption and adherence to quality standards KJ> For every production deployment, ensure that the primary and DR production enviornments are in sync with respect to the code changes Communicate to the stakeholders for all release related status Work with stakeholders on release decisions including roll-back KJ> Own the process of securing leadership approvals for phased roll out of an application release, execute and pause the rollouts as agreed. Conduct post-release reviews, identifying areas for improvement and driving continuous improvement of release processes. KJ> Establish post-release metrics / trends for KTLO team to monitor and report on following a production app/API release. Define, publish and maintain release KPIs Communicate with Stakeholders: Serve as the primary point of contact for all release-related communications, keeping stakeholders informed about release status, issues, and risks.
    $85k-129k yearly est. Auto-Apply 60d+ ago
  • Senior Configuration Manager

    9Th Way Insignia

    Remote job

    9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at **************************** Application password: Niner This position is contingent upon contract award. Professional Level Senior Consultant Responsibilities Provides Expert/Senior Executive level consulting support for specialized business and operations focusing on, but not limited to, the analyses, evaluation, audit, assessment, implementation or support of the specific subject matter area related to the specific customer objectives and supporting functions. Provides planning and consultation including program/project guidance, oversight and management. Requires highly specialized expertise and possess unique experience in a functional area related to the task. Directly engages with customers to assess, understand and resolve problems. Responsible for establishing and maintaining the integrity of work products such as source code, infrastructure as code, technical documentation, and environment configurations throughout the system development lifecycle (SDLC). Ensures that all changes are evaluated, approved, tracked, and implemented in a controlled manner. Collaborates with cross-functional teams to implement best practices in version control, release management, and continuous integration/continuous delivery (CI/CD) processes. Plays a key role in ensuring compliance with applicable frameworks, policies, and regulations (e.g., NIST, FISMA, FedRAMP, VA Directives), and contributes to the achievement of a stable, secure, and fully auditable product line environment. Requirements Bachelor's Degree in technical discipline; Associate degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 7+ years of proven experience as a Project Manager in software development, with a strong track record of delivering projects on time. Experience with Scaled Agile Framework (SAFe), DevSecOps methodologies, and implementing configuration management in an Agile environment. Experience working in federal or Department of Veterans Affairs (VA) projects and familiarity with relevant VA policies and directives. Preferred/Desired: One or more of the following: Certified Configuration Management Professional (CCMP) ITIL Foundation Certification Certified ScrumMaster (CSM) Project Management Professional (PMP) Certified Information Systems Auditor (CISA) Salary Range$61,180-$80,000 USD 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Clearance/Background Investigation Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Benefits Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance. Legal We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
    $61.2k-80k yearly Auto-Apply 25d ago
  • Senior Release Manager

    Avum

    Remote job

    Avum is seeking a highly organized and detail-oriented Software Release Manager to join our organization. The Software Release Manager will be responsible for coordinating all aspects of software releases, ensuring that they are delivered on time and meet quality standards. This role will involve working closely with development, QA, change managers, and other stakeholders to plan and execute releases effectively. What You Will Be Doing: Release Planning: Collaborate with product managers, development teams, and other stakeholders to create release plans that align with business objectives and project timelines. Release Coordination: Manage the end-to-end release process, including scheduling, coordinating activities, and communicating with stakeholders. Risk Management: Identify and mitigate risks that may impact release timelines or quality, and proactively address any issues that arise during the release process. Quality Assurance: Work closely with QA teams to ensure that releases meet quality standards and are free from critical defects. Documentation: Maintain release documentation, including release notes, deployment instructions, and version control information. Communication: Facilitate communication and collaboration between cross-functional teams involved in the release process, ensuring that all stakeholders are informed and aligned. Continuous Improvement: Identify opportunities to streamline and improve the release process, implementing best practices and tools as needed to increase efficiency and reliability. Post-Release Support: Provide support and troubleshooting assistance as needed following software releases, ensuring smooth transition to production environments. Compliance: Ensure that releases comply with relevant regulatory requirements and industry standards. Release Reporting: Generate reports and metrics to track release progress, performance, and quality, and provide regular updates to stakeholders. What You Will Need: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience in software release management or a related role. Strong understanding of software development lifecycle (SDLC) and release management processes. Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Experience with release management tools and version control systems (e.g., Git, Jira, Jenkins, etc.). If You Have This, It's A Plus Knowledge of DevOps practices and principles. Certification in release management (e.g., ITIL Release Control and Validation). What's In It For You: Being part of a remote-first environment that rewards dedication and innovation Receiving competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately Joining a mission-driven technically forward team Location This fully remote role requires participation in virtual meetings using tools like Microsoft Teams. Availability is required during core Eastern Time (ET) hours, Monday through Friday. The candidate will coordinate remotely with external project teams and Avum employees and may be required to attend in-person meetings, which may require occasional travel to government sites in Washington, D.C., and the Avum office in Agoura Hills, California. About Avum Avum, Inc. is a certified Small Disadvantaged Business who provides advanced software, database, and business intelligence systems to the DoD/Military, Intelligence Community, and Federal, State, Local and Commercial clients since 1991. We manage technical programs and projects and provide strategic guidance to support our customer's system engineering efforts. We provide sustainment in mission-critical and secure environments. We support information assurance activities and accreditation for the systems we deploy. Our engineers conduct rapid prototyping and Agile customer-focused iterations to produce complex applications, predictive analytic data environments, and NIST SP 800-53 compliant system architecture deployed within Navy and DoD networks. We have subject matter experts in multiple domains and technical expertise across all core technology stacks. We specialize in application development, large-scale database design, data engineering, and data visualization. Through results-driven, agile collaboration, the company continually researches and deploys secure solutions that exceed customer expectations in meeting or beating customer-allocated budgets and schedules. We aspire to the highest standards of ethical behavior and professional integrity in providing our customers with service that consistently earns us the highest possible performance ratings. Avum, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $94k-128k yearly est. 60d+ ago
  • Salesforce Release Manager

    Acequest Corporation

    Remote job

    Hi, Given below is the urgent req for my client.. If you are comfortable with it, available and looking for a project please send me your profile immediately in word document along with your expected hourly salary on CTC/1099 or yearly salary on W2. Please mention your work authorization and your availability to start the project. D 2 - Salesforce Release Manager Remote position PT timing zone. A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a ‘healthy' Salesforce.com platform. Minimum 8+ years' experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology based solutions A strong understanding of CRM, Sales, Marketing, and other business processes Strong experience on Salesforce.com, Flosum & GITHub. Experience of working on global Salesforce.com platform and the implications related to Release Management Hands on experience with Salesforce.com configurations, roles, profiles, and other permission controls Ability to communicate effectively and confidently with team members. Productive with moderate supervision Communicate clearly and effectively in both written and verbal formats Key Responsibilities: Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated. · Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments Instance strategies Work with Salesforce Development Team(s) to maintain allowed Test coverage in salesforce and resolve all the Deployment errors. Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets Validate Post Release Activities /Track release metrics to improvement and report successes/failures to stakeholders and Teams Work with Salesforce Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GITHub, and Version Control ) Perform and Support on Salesforce Administration Activities Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production. Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases. Regards Varma ************
    $94k-130k yearly est. 60d+ ago
  • ITSM Configuration Management II - ServiceNow (Remote)

    Vcu Health

    Remote job

    Remote role preferably within commuting distance of Richmond City VA, with other viable states including AL, AR, FL, GA, KS, KY, MD, MI, MO, NC, OH, SC, TN, TX, VA, WV. This is an exciting opportunity for a motivated, proactive, detail-oriented professional with solid experience in IT Configuration Management Systems (CMS/CMDB), ready to take ownership and drive maturity across all aspects of the CMDB. Working in the IT Service Management Office and reporting to the ITSM Manager, the ITSM Configuration Management II is responsible for the governance and management of the Information Technology Infrastructure Library (ITIL) Configuration Management in ServiceNow, performing work associated with ITSM process analysis, design, improvement, build, test, training, quality, metrics, strategic roadmap and documentation of the IT department's standards. They will define and own the ITSM ITIL Configuration Management (CMS, CMDB & CSDM) process lifecycles, applying expertise with a broad knowledge of ITIL disciplines and methodologies, leading, supporting and/or coordinating business and department projects, to develop new, or enhance existing services, lifecycles, processes, procedures and standards. This role is essential in maintaining a reliable source of truth for IT services and their relationships, supporting all IT Service Management processes, and enabling informed decision-making. 1. 3+ years of experience in ITSM ITIL Configuration Management (CMS/CMDB) process lifecycles. 2. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications. 3. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM. 4. Experience with dashboards, reporting, trend analysis and metrics. 5. Experience in large IT environments, with a technical background or previous Healthcare experience advantageous. 6. ITIL v3/v4 Foundation or higher. Essential Job Statements Configuration Management: Define, manage and govern the IT Configuration Management System (CMS), CMDB, and CSDM ITIL Configuration Management (CM) process lifecycles in ServiceNow, ensuring architectural alignment through best-practice service design, governance, strategy, roadmaps, development, testing, training, reporting, metrics, and Continual Service Improvement. Operational Support: Facilitate and deliver day-to-day work queues for Configuration Management (CM) updates, roadmaps, and projects. Project Management: Develop and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services or solutions through to completion with limited guidance or supervision. Team Support: Manage CM development, CM upgrade activities, and the review of new IT services, ensuring compliance. Process: Define, document, and maintain a Configuration Management Plan (CMP) and associated CM policies, processes, procedures and standards, facilitating audits and tracking compliance. Metrics & Reporting: Define dashboards and reports, presenting metrics and insights related to process quality, efficiency, and effectiveness. Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health. Patient Population : N/A Employment Qualifications Required Education: Associate's degree in Information Technology, Business, or related; or, equivalent combination of related education and experience. Preferred Education: Bachelor's degree in IT or relevant higher-level education Licensing/ Certification Licensure/Certification Required: N/A Licensure/Certification Preferred: ITIL v3/v4 Foundation or higher. ServiceNow certifications. CMDB/Asset Management certifications. SDLC, Project, BA, Process & Change Methodologies. Minimum Qualifications Years and Type of Required Experience: 3+ years of experience in Configuration Management Systems (CMS) and CMDB ITIL Configuration Management process lifecycles or an equivalent combination of related education and experience. Experience in IT Service Management (ITSM) and ITIL, including business process analysis, design, implementation, support, training and Continual Service Improvement. Experience in ServiceNow or similar ITSM system, with a working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications. Experience in ServiceNow Common Service Data Model (CSDM), Service Mapping, Discovery, automated execution and ITAM. Experience with dashboards, reporting, trend analysis and metrics. Developed and lead medium> sized customer or partner engagements and deliveries, for new or existing processes, services, or solutions. Experience in large IT environments, with a technical background or Healthcare experience advantageous. Other Knowledge, Skills and Abilities Required: Mentors the organization on Configuration Management concepts, policies, procedures and standards. Experience in adult education theories, concepts, and delivery techniques for product and process training. Other Knowledge, Skills and Abilities Preferred: 4 + years of relevant experience. Experience with SDLC, Agile and other delivery methodologies. Working knowledge of SCCM, SCOM, Okta, Epic and Workday advantageous. Combination of education and experience in lieu of a degree. Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel, Squat, Crawling Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $78k-113k yearly est. Auto-Apply 35d ago
  • Third Party Risk Management Lead

    City National Bank 4.9company rating

    Remote job

    WHAT IS THE OPPORTUNITY? Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define, implement, and maintain a risk framework, operating model, policies, procedures, governance and oversight programs for all lines of business and subsidiaries. CNB established the TPRM program as a second line function, enabling CNB to manage third party risk effectively and efficiently, relative to its size and complexity. The lead is responsible for ensuring the program meets regulatory guidance, aligns with CNB's parent company, and incorporate changes as necessary. WHAT WILL YOU DO? * In partnership with the TPRM Program Manager, develop a successful implementation plan consisting of: * Assist with the development and execution of an TPRM risk framework, policies and procedures * Direct assessments on key controls and overall compliance with the TPRM program, including the timeliness, completeness, and accuracy of risk assessments. * Provide risk-consulting serves to first line third party risk managers for complex arrangements. * Develop risk analysis and reporting, including risk metrics, for dissemination to both first line of defense (technology) leadership, risk management committees, CNB's parent holding company, and CNB's regulators. * Streamline processes for risk identification and assessment, control assessment, testing and issue management. * Lead continuous improvement activities and initiatives for TPRM, working with stakeholders, subject matter experts, and analysis of exception reports to define issues, determine root cause, and determine appropriate changes. * Identify and assess requirements for CNB's GRC system to increase automation, and process effectiveness and efficiency. * Responsible for reviewing SSAE 18 reports for CNB's third parties and evaluate for completeness, appropriateness, and assess impact to CNB on findings and exceptions to support CNB's Sarbanes Oxley, FDICA, and SOC programs. * Manage coordination of assignment of resources based on demand and capacity, and required subject matter expertise, including augmenting internal staff with external resources as necessary. * Ensure appropriate escalate of issues to first line and senior management as required. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum of 7 years of third party risk management, assurance and / or oversight or relevant supplier or third party audit or compliance experience * Minimum of 4 years of experience in risk and controls for information technology and cybersecurity, appropriately scoping assessments, providing credible challenges, and performing assurance testing. * Minimum of 4 years working with a GRC system, incorporating continuous improvement for the system and process. *Additional Qualifications* * Comprehensive knowledge of third party and information technology risk management processes and methodologies * Experience using third party risk management /Governance, Risk and Compliance (GRC) systems * Experience assessing contracts, including master service agreements, statements of work, and license agreements. * Experience assessing cloud servicing arrangements * Knowledge of and experience in designing and operating governance, frameworks and processes to comply with vendor management / third party risk management related regulatory requirements, guidance and oversight (OCC 2013-29, Fed SR 13-19 or other relevant third party risk management / vendor management regulation applicable to the financial services industry) * Currently hold or quickly obtain industry recognized third party risk management or vendor management certification * Excellent oral and written communication skills; experience performing both detailed and executive-level documentation * Advanced knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint * Experience with reporting platforms such as Tableau, SQL scripts, and Microsoft SSRS desirable *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $99k-176k yearly 20d ago
  • Salesforce Release Manager- Infosys/ BCBS

    Care It Services 4.3company rating

    Remote job

    Job Title : Salesforce Release Manager Location: US ( Remote ) The Salesforce Release Manager will use Agile Accelerator and Copado to facilitate the Continuous Integration and Continuous Deployment of changes to Salesforce orgs. They will report to the Platform Engineer in the Center of Excellence but will be embedded with a delivery team. • They will participate in the Sprint Planning to organize the changes prior to release. Lead Release planning meeting • They will be Tier 1 support for the developers in their commits and integration deployments• They will deploy the changes to the UAT and Stage environments o Available to deploy to Pstage at least once a day EST• They will back deploy changes to lower regions in the pipeline • They will deploy the changes to the Production environment and Available to deploy to Prod §Twice a month - Wednesday morning at 6AM EST for Ops org• Once a month - Friday night at 9pm EST for Health org • They will assist the Platform Engineer in enhancements to the tools. Areas of Expertise and Experience must include:1. Releases - Industry Best Practices 2. Salesforce a. Deep understanding of MetaData 一 b. Understanding of Apex Code i. Coverage ii. Testing 一 c. VS Code i. Package.xml 3. Copado a. Metadata pipeline 一 i. Commits 一 ii. Promotions 一 iii. Deployments 4. GitHub a. Branching Strategy b. Pull Requests 一 c. Operations 一 i. Cloning 一 ii. Pull vs Synch 一 iii. Stage vs Commit 一 iv. Merge 一 d. VS Code i. Extensions 一 ii. Search This is a remote position. Compensation: $50.00 - $55.00 per hour Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
    $50-55 hourly Auto-Apply 60d+ ago
  • Asset Management - Technical Commercial Lead

    Intersect 4.2company rating

    Remote job

    Location & Team GatheringsIntersect has been a fully flexible workplace since its founding in 2016. We've been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Houston, TX; Calgary, AB; and Toronto, ON. We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture. About This RoleIntersect is hiring a Technical Commercial Lead within Asset Management to ensure the commercial integrity and continuity of datacenter infrastructure projects across their lifecycle. This role focuses on the commercial implications of equipment, EPC, O&M service, and interconnection decisions, working in close partnership across the organization and with third-party stakeholders to ensure technical commitments remain aligned and executable in operations. As an early Asset Management hire supporting this asset class, the role is actively engaged from development through operations, with a visible integration role beginning at NTP and extending through COD and steady-state operations. Positioned within Asset Management, the Technical Commercial Lead serves as the commercial through-line for technical scope, partnering closely with Operations so technical teams can focus on performance and strategy while Asset Management owns the commercial continuity and escalation of technical commitments. Team OverviewAsset Management is responsible for ensuring that Intersect's datacenter infrastructure projects are commercially coherent, operationally ready, and governed in a way that supports long-term reliability and partnership trust. Within Intersect, Asset Management acts as the owner-side integrator, translating commercial requirements into an executable operating model that supports reliable delivery and long-term value. Unlike traditional asset management models, Intersect Asset Management operates in a single-counterparty environment, where value is created through disciplined execution, operational reliability, and durable commercial relationships rather than lender-driven compliance. What You'll Do Commercial Strategy & Risk Management• Serve as the technical commercial lead for assigned projects, applying an execution and reliability and lens to all technical commercial commitments. • Develop and maintain clear visibility into commercial commitments, performance obligations, and remedies embedded in technical agreements.• Identify, assess, and manage commercial risks associated with technical scope, delivery models, performance guarantees, and lifecycle service structures Project Development & Integration • Partner with Operations to provide input into development-stage commercial structures and modeling assumptions related to technical scope.• Ensure that commercial assumptions tied to technical agreements remain visible, intentional, and executable through construction and COD.• Lead commercial integration of technical agreements from NTP through COD, coordinating handoffs and resolving misalignment across teams and third-party providers. Operational Commercial Management• Own the post-COD commercial relationships with OEMs, O&M providers, transmission providers, and other technically linked counterparties.• Partner with Operations to manage commercial implications of performance issues, enforcement of remedies, and change management related to technical service agreements.• Serve as the primary escalation point for technically driven commercial disputes or deviations that impact operational reliability or long-term value. Compliance & Administration• Ensure technical commercial agreements are administered consistently with internal governance, including tracking of obligations, performance metrics, and change control.• Establish and maintain processes that support clear documentation, decision traceability, and lifecycle management of technical commercial commitments.• Coordinate resolution of technical commercial issues with internal teams and third-party stakeholders while preserving long-term partnership integrity. What You'll Bring• 10-15+ years of experience in commercial, asset management, energy markets, or infrastructure roles• Strong commercial judgment with the ability to own and drive economic outcomes• Fluency in financial models, valuation drivers, and risk sensitivities• Experience managing or influencing complex commercial contracts and structures• Ability to work across functions and influence without direct authority• Comfort operating in ambiguity and making tradeoff decisions• Experience in renewable energy, infrastructure, or power markets strongly preferred Total RewardsAt Intersect, we care about your well-being, growth, and balance. Here's how we support you: Compensation: $220,000 to $260,000 (total compensation includes base salary + bonus in USD) Health & Wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to Recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family Support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and MavenMental Health: Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track Perks & Extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical
    $76k-112k yearly est. Auto-Apply 5d ago
  • Logistician/Configuration Manager III with Secret Clearance

    Watershed Security

    Remote job

    Watershed Security, is a Veteran Owned Small Business with over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Logistician Configuration Management Specialist. to support the Naval Surface Warfare Center (NSWC) Dahlgren Division Dam Neck Anex (NSWCDD-DNA) in Dam Neck, VA. The successful candidates will have experience establishing and maintaining configuration management of engineering and cybersecurity solutions and system configurations, specifications, and procedures. REQUIRED QUALIFICATIONS Highschool Diploma or GED required. Years of Experience: Five (5) years of full-time professional experience in configuration management to include the implementation of configuration management processes with demonstrated experience in all of the following areas: Chairing a Configuration Control Board or similar functional body, Configuration management of computer-based systems, network devices, software applications, security control baselines, system documentation, and software security patching; and o Providing change management and product configuration management guidance Clearance Level: SECRET; US Citizen. Ability to possibly provide onsite support in Dam Neck VA. Some/all remote work may be an option, however the norm will be onsite support. This will be dependent upon customer needs and classification level of work being performed. Some travel may be required. Proficient with Microsoft Office Suite (Word, Excel, Teams, Project). Self-Starter; detail oriented; able to brief senior level staff. DESIRED QUALIFICATIONS Experience with Navy Cybersecurity requirements Experience with NAVSEA Contingent upon award PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $70,000.00 - $90,000.00USD. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $70k-90k yearly Auto-Apply 60d+ ago
  • Denial Management Specialist

    Vital Connect 4.6company rating

    Remote job

    Purpose The Denial Management Specialist role belongs to the Revenue Cycle team and is responsible for investigating and resolving complex third-party insurance denials and outstanding claims. The role aids in optimizing reimbursement by conducting exhaustive research and taking prompt action to resolve denials. The primary function of the role is to resolve payer denials while performing advanced level work related to referral, authorizations, notifications, non-coverage, medical necessity, and others as assigned. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Patient Financial Engagement Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. Execute the denial appeals process which includes receiving, accessing, documenting, tracking, responding to, and/or resolving appeals with third-party payers in a timely manner for services provided to managed care patients. **This is a fully remote role** Responsibilities Comprehensive research and review to resolve payer claim denials. Researches payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment. Requires extensive knowledge of carrier specific claim appeal guidelines. Conducts comprehensive reviews of the claim denial and makes determinations if an authorization needs to be obtained, a written appeal is needed, or if no action is needed. Writes and submits professionally written detailed appeals which include compelling arguments based on clinical documentation, third-party medical policies, and contract language. Customize appeals to payers in accordance with Medicare, Medicaid, and third-party guidelines as well as VitalConnect policies and procedures. Possesses proven analytical and decision-making skills to determine what selective clinical information must be submitted to properly appeal the denial. Contact payers, via website, payer portal, phone and/or correspondence, regarding reimbursement of claims. Understands medical billing requirements for Medicare, Medicaid, contracted, in-network, out of network and commercial payers. Strong understanding of insurance plans (HMO, PPO, IPO, etc.), coordination of benefits, medical terminology, limited coverage and utilization guidelines, denial remark codes and timely filing guidelines. Responsible for tracking and trending of recovery efforts by utilizing various departmental tools and appropriately reporting on-going problems specific to payers and/or contracts. Ensuring all eligible accounts are appealed within the designated payer time frames and are documented appropriately in the patient software system. Consistently meet the current productivity standards in taking appropriate actions to identify and track root causes, successfully appeal denied accounts, and trend issues. Must be cross trained and functional in all areas within the department as it relates to A/R and denials. Extensive working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes. Experience accessing payer portals such as Navinet, Availity, etc.to obtain information and upload appeals, etc. Provide individual contribution to the overall team effort of achieving the department A/R goal. Escalate exhausted accounts that will not be financially cleared as outlined by department policy to management. Contact payers to determine cause of denial and steps to appeal. Perform follow-up activities indicated by relevant management reports. Review daily payer correspondence to proactively reconcile denials in a timely manner. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Education A bachelor's degree or equivalent work experience is required. Experience 3+ years of experience in medical collections setting with experience in denials, appeals, insurance collections and related follow-up. Knowledge and Training Strong knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Knowledge pertaining to different insurance plans, coordination of benefits, explanation of benefits and coverage and utilization guidelines. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel and Word. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management. Salary & Benefits The estimated hiring salary range for this position is $22/hr- $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Release Manager

    Alteryx 4.0company rating

    Remote job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. About the Role We are looking for an experienced Release Manager to lead and orchestrate the release process across all Alteryx product lines, Desktop, On-Prem Server, and Cloud Platform. This role sits at the intersection of Engineering, Product Management, and Customer Success, ensuring seamless coordination, communication, and delivery of high-quality software releases to our global customer base. You will be responsible for defining and driving the end-to-end release process, ensuring that every release is delivered with clarity, consistency, and confidence, both internally and externally. Key Responsibilities Own and continuously improve the release management lifecycle across Desktop, On-Prem Server, and Cloud. Partner with engineering teams to plan, schedule, and track releases; from feature readiness through deployment and post-release validation. Collaborate with Product Management to ensure release scope and timing align with business priorities. Coordinate with Customer Success, Support, and Documentation teams to ensure customers have the right information and resources before and after each release. Define and enforce a consistent release communication process, including release notes, readiness checklists, rollout plans, and stakeholder updates. Manage release risks, issues, and dependencies, ensuring clear visibility and escalation paths. Lead release readiness reviews, go/no-go meetings, and post-mortems to drive continuous improvement. Establish and maintain a central source of truth for release status and timelines. Partner with QA and automation teams to ensure robust validation and regression testing strategies are in place. Identify opportunities to streamline and automate release operations, increasing efficiency and reliability. Qualifications 5+ years of experience in Release Management, Program Management, or Engineering Operations for enterprise or SaaS software products. Proven experience managing releases across multi-platform environments (desktop, on-prem, and cloud). Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, and agile methodologies. Excellent cross-functional communication and stakeholder management skills. Demonstrated ability to drive alignment between engineering, product, and customer-facing teams. Strong analytical and organizational skills, with meticulous attention to detail. Familiarity with Jira, Confluence, GitHub, and cloud deployment tools is a plus. A passion for process excellence and continuous improvement. Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $139,000 -$155,000. In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $139k-155k yearly Auto-Apply 57d ago

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