At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
- Streamline logistics in the operation through the implementation of standard work and team leadership
- Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. *******************************************************************************************
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Visalia - 72,500.00 - 90,900.00 USD annually
$69k-101k yearly est. 2d ago
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Assistant Store Manager
Bootbarn, Inc. 4.2
Manager job in Hanford, CA
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
Assess and communicate localized customers' needs to Store Manager.
Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Possess well-developed business acumen and understands all aspects of the store's operations.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Additional duties as assigned by District Manager or Store Support Center partners.
QUALIFICATIONS
Associate's Degree and/or 2 to 4 years of experience in retail store management
Experience managing direct reports and leading teams in a selling environment.
Strong organizational and time management skills with the ability to manage multiple priorities.
Strong communication, customer service, time management and organizational skills.
Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
Flexibility with scheduling and willing to work extended hours when necessary.
Up to 15% travel to support local stores, as needed.
COMPETENCIES
Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
Competitive hourly rate*($21.00 - $26.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
Paid Time Off plan for year-round Boot Barn Partners.
Medical, Dental, Vision and Life Insurance.
401(k) plan with generous company matching.
Flexible schedules and work/life balance.
Opportunities for growth at every level -- we are opening 50+ new stores each year.
Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking, and squatting more than fifty percent of the work shift.
Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
Ability to use a ladder and/or step stool occasionally.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with partners and customers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
$21-26 hourly 7d ago
Assistant Manager - Part Time
Big 5 Sporting Goods 4.4
Manager job in Bakersfield, CA
Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail
$34k-41k yearly est. 4d ago
Site Operations Manager
PCMC 4.9
Manager job in Shafter, CA
Full-time Description
The Site Operations Manager is responsible for the safe, compliant, and efficient day-to-day operation of the depot. This role oversees customer service, gate operations, yard activity, and maintenance functions to ensure operational continuity, equipment readiness, regulatory compliance, and high customer service standards in a safety-regulated industrial environment.
Pacific Logistics Services offers a competitive benefits package and includes a 5K sign on bonus.
Responsibilities:
Manage daily depot operations including gate flow, yard movements, equipment utilization, and customer service
Ensure proper staffing, scheduling, and coverage across all operational functions and shifts
Serve as the primary escalation point for operational, safety, and customer issues
Coordinate priorities across customer service, gate, yard, and maintenance activities
Own site safety performance and regulatory compliance
Enforce OSHA, DOT-adjacent (where applicable), and company safety policies
Ensure compliance with equipment operation standards, PPE requirements, and safe work practices
Lead incident response, investigations, corrective actions, and reporting
Exercise stop-work authority when unsafe conditions or behaviors are identified
Direct and prioritize work for the on-site depot equipment mechanic(s)
Ensure preventive maintenance schedules are followed and documented
Monitor equipment availability, downtime, and repair effectiveness
Coordinate third-party vendors for major repairs or inspections as required
Lead, coach, and hold employees accountable for performance, safety, and attendance
Ensure required training, certifications, and cross-training are completed and current
Partner with HR on hiring, discipline, investigations, and performance management
Operate within company policies
Ensure customer commitments and service levels are consistently met
Resolve escalated customer concerns related to service execution or billing
Coordinate with billing/finance teams to ensure accurate service capture and invoicing
Support execution of revenue-generating depot services
Track and analyze KPIs including safety incidents, gate turn times, productivity, equipment uptime, and service accuracy
Identify operational risks, inefficiencies, and improvement opportunities
Implement and enforce standard operating procedures (SOPs)
All other duties assigned.
Requirements
Bachelor's degree in Operations, Logistics, Business, or equivalent experience
5+ years of experience in depot, yard, warehouse, or industrial operations
2+ years of experience in a supervisory or management role
Strong knowledge of OSHA-regulated operations and safety management
Experience leading cross-functional, shift-based teams
Preferred
Experience in container storage depots, logistics yards, or equipment-intensive operations
Familiarity with DOT/FMCSA considerations for yard and driver interactions
Salary Description 75K-95K
$95k-143k yearly est. 7d ago
Call Center Customer Service Manager
Burrtec 4.2
Manager job in Bakersfield, CA
Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization.
We have a Customer Service Manager position opening at our VBI Hauling Division:
Create an environment that encourages and motivates employees to exceed customer expectations by providing consistent direction and assistance to Customer Service Representatives. Develop and nurture strong long-term relationships with clients and serve as the primary escalation point for complex inquiries, complaints, and service issues, ensuring timely resolution.
SALARY RANGE:
$75,000 - $105,000/year
ESSENTIAL DUTIES:
Maintain close contact with employees to ensure Customer Service Representatives meet customer retention goals, resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible
Supervise the work of Customer Service Representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
Provide Customer Service Representatives with guidance in handling difficult or complex problems, and in resolving escalated complaints or disputes
Implement departmental policies, procedures, and service standards in conjunction with management
Ensure all daily, weekly, monthly, quarterly & yearly reports are done in a timely manner
Discuss job performance problems with Customer Service Representatives in order to identify causes and issues, and to work on resolving problems
Evaluate employees' job performance and conformance to regulations, and recommend appropriate personnel action
Review records and reports pertaining to activities such as production, payroll, and attendance in order to verify details, monitor work activities, and evaluate performance
Recruit, interview, and recommend Customer Service Representative candidates
Evaluate and ensure staff is properly trained in all aspects of their job requirements
Responsible for managing daily deposits by generating accurate reports and promptly depositing funds at the bank to ensure financial accuracy and compliance
Maintain accuracy and timeliness in customer billing processes, ensuring that bills reflect services accurately rendered and are issued promptly to maintain positive customer relations and financial integrity
Responsible for generating and processing refunds on a monthly basis, ensuring adherence to company policies and procedures while maintaining customer satisfaction and financial accountability
Act as the primary point of contact between local municipalities to ensure service changes are implemented on time and correctly
Responsible for answering action item related emails in prompt manner
Coach and develop employees by continuously communicating with team members and providing guidance for improvement and recognition of efforts
Other duties as necessary or assigned
QUALIFICATIONS:
Minimum of three years' experience supervising personnel in a customer service environment is required
Intermediate knowledge of Accounting Principles
Proficient typing skills
Strong PC skills with proficiency in Excel and Word and ability to learn and utilize internal Customer Service Software
COMPETENCIES:
Demonstrate leadership, problem solving and organizational skills and ability to maintain and promote a team oriented work environment
Strong organizational skills and ability to motivate large groups
Ability to multi-task and work well under pressure
Ability to balance team and individual responsibilities and helps build a positive team spirit
Proactively identify and resolve problems in a timely manner
Demonstrate accuracy and thoroughness to meet productivity standards in a timely manner
Ability to work in and/or back-up all incoming call queues
Excellent verbal, written and analytical skills
Good decision making, problem solving and communication skills
Excellent customer service skills and ability to work in a fast paced environment
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain
Hearing sufficient to understand conversations, both in person and on the telephone
Must have ability to operate computer, 10-Key calculator, and FAX machine
Work area is primarily in an office setting and may have fluorescent lighting and air conditioning
Will work in an office environment and have daily contact with the public
We offer competitive wages and an excellent benefits package, including 401 (k) and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$75k-105k yearly Auto-Apply 15d ago
Customer Service Manager
Westamerica Ban 3.6
Manager job in Hanford, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service & Sales Support
Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Meet SERVICE standards for external customers.
Conduct/facilitate daily 8a.m. sales meetings.
Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.
Support Sales efforts through coaching and mentoring.
Focus on stabilization of transaction accounts.
Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.
Ensure that average monthly teller incentive goal of $110/FTE is met.
Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.
Maintain or grow branch deposits.
Meet or exceed NII goal as outlined in your annual budget.
Meet minimum Elan goals.
Meet established QIS standards of 95% or above.
Ownership & Accountability
Maintain control and tracking of operational losses and teller cash differences.
Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.
Manage overall operations of the branch through effective delegation & follow-up.
Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities.
Ensure training & cross-training of staff. Identify any training, coaching or scripting needs.
Ensure all necessary reports are completed and forwarded on a timely basis.
Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard.
Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.
Implement changes to policies and procedures timely and effectively.
Personal losses within loss limit.
Meet attendance guidelines.
Administrative Control, Security & Audit
Ensure satisfactory ratings by Internal Audit.
Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).
Follow security protocols in opening, closing and internal operations procedures.
Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.
Ensure branch remains within established loss limits.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Ensure CRA service hours branch goals are met.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Approves non-standard transactions based on knowledge of client's account history.
Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.
Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies.
PROMOTIONAL GUIDELINES:
Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
Must have all audits and branch reviews rated satisfactorily.
Must obtain an “at expectation” or better in all categories on the annual performance appraisal.
Consistent pattern of growth in all areas of sales support.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Successfully prioritize demands and meet quality and quantity service standards.
Apply basic math skills to balance cash and reconcile ledger accounts.
Evaluate job performance and identify training needs of subordinate staff.
Identify and capture business opportunities.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $68,640.00 - $69,817.69
$68.6k-69.8k yearly 60d+ ago
Assistant Manager- 791 Visalia
Smart & Final Inc. 4.8
Manager job in Visalia, CA
791 - Visalia Extra Starting Rate: $23.00/hr We are searching for an experienced Assistant Manager- 791 Visalia at 3424 S. Mooney Blvd Visalia, California, 93277 United States Primary Duties and Responsibilities: The Assistant Manager reports to the Store Manager. Assists the Store Manager in the management of daily store operations in the absence of the Senior Assistant Manager (SAM) and helps supervise associates in the performance of their assigned duties. Receives inventory, stocking and maintaining a store section, operating a cash register, and performs basic bookkeeping duties.
Specific duties include, but are not limited to:
* Maintains a store section, as assigned by creating orders, receives and stocks merchandise using proper equipment
* Reviews invoices/bills for accuracy
* Stocks shelves, end stacks, displays and deli/freezer cases
* Sets up advertising/promotional displays
* Marks prices on merchandise as needed
* Operates a cash register, receives cash from customers, makes change and processes check/charge transactions
* Reviews price/order books, price changes, advertisement forms and direct vendor pricing information
* Gives cash and/or credit refunds, when approved by management
* Verifies customer eligibility when alcoholic beverages are purchased
* Performs basic bookkeeping duties
* Records lost/damaged goods and store supplies using appropriate ledger
* Posts information and collects data
* Supervises the activity of assigned work crews when functioning as temporary Senior Assistant Manager
* Insures compliance with company policies and government regulations
* Supervises unloading, staging, stocking and pricing activity of the crew
* Provides timely and professional customer service by resolving customer complaints and requests for refunds, exchanges, or adjustments
* Monitors and supervises associates and customer safety and security issues
* Participates in completing customer accident reporting paper work
* Supervises completion of equipment safety and sanitation checklists
* Ensures period safety/loss prevention sign-off sheets are completed
* Demonstrates ability to effectively utilize basic PC skills and have knowledge of usage of all handheld devices.
* To successfully perform the job of an Assistant Manager, an individual must be honest, reliable and be able to reinforce our company values: Teamwork, Integrity, Accountability, Respect and Growth
Please note: This is a summary of the . A complete job description may be obtained by contacting Human Resources.
Required Qualifications:
At a minimum, the successful job applicant will have at least one of the following: an Associate Degree, Bachelor's Degree, Retail Management Certificate (RMCP) or enrolled in one RMCP course. Must have prior work experience in retail operations or equivalent work experience as determined by Company management.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
$23 hourly 26d ago
Restaurant & Operations Manager
Lucky Strike Entertainment 4.3
Manager job in Visalia, CA
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time.
Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start.
ESSENTIAL DUTIES:
Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager
MAKE GUESTS PRIORITY #1
Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience
TAKE EVERY OPPORTUNITY
Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
PARTNER WITH LEAGUES
Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
ASSEMBLE AN ALL-STAR TEAM
Recruit, hire, train, and schedule a talented team of hourly center staff
SHOW OFF THOSE MANAGEMENT SKILLS
Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE
As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager.
DESIRED SKILLS:
Check out the desired skills below and see if you have what it takes to join our world-class team
2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
Bachelor's Degree
The ability to supervise center operations staff
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $25hr to $28hr.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$25-28 hourly Auto-Apply 17d ago
Management - General Manager
Angry Chickz
Manager job in Bakersfield, CA
The General Manager is responsible for managing the daily operations of the restaurant including the selection, development, and performance management of employees within the standards of Angry Chickz. In addition, they oversee inventory and ordering of food and supplies, optimize profits and ensure guests are satisfied with their dining experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
Prepare team schedules and assign specific duties for each shift.
Maintain high levels of engagement with guests and team members
Responsible for active guest frequency and recovery
Quality standards of service and guest satisfaction
Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
Monitor food preparation methods, recipes, and portion sizes.
Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
Manage restaurant inventory to ensure proper management of product
Review and manage P&L statements to measure productivity and restaurant sales goal.
To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Active Learning -Understanding the implications of new information for both current and future problem-solving and decision-making.
$66k-132k yearly est. 20d ago
General Manager
Freedomroads
Manager job in Bakersfield, CA
Camping World is seeking a General Manager for our growing team. Camping World is currently seeking a General Manager who creates and oversees all phases of the dealership operations to ensure maximum sales and dealership profitability are obtained in a customer centric environment.
What You'll Do:
Manage a quality and knowledgeable sales team
Develop unique ways to drive sales and increase store profitability
Maintain in-stock levels through accurate inventory management
Develop unique and creative ways to drive sales
Oversee the Profit and Loss and budget responsibility and manages to the budget accordingly
Initiate and tracks cost control mechanisms
Model and promote great customer service behavior
Select and develop staff for growth and development opportunities
Maintain a safe work area for employees and customers
What You'll Need to Have for the Role:
A Bachelor's degree is helpful, but we will consider applicable work experience in lieu of a degree
Experience managing a profit center
Coach, mentor and develop others as demonstrated by previous management experience
Excellent verbal and written communication skills
Act in a professional manner while effectively handling problems and facilitate successful outcomes
Use and apply independent judgment and discretion to address both short and long-term issues
Valid driver's license required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $140,000 - $275,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$66k-132k yearly est. Auto-Apply 17d ago
Visalia Mall - Seasonal Local Manager
Cherry Hill Programs Seasonal Jobs
Manager job in Visalia, CA
Pay Range: Min: $20.00 Max: $21.00
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.
Our Local Manager Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
Determine staffing requirements and oversee hiring, onboarding, and training of all team members
Ensure daily operations are maintained as scheduled
Respond to all business calls or emails within a timely manner
Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
Other duties required/assigned as detailed in Employment Agreement
What We're Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 40 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
High School Diploma Required
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Ability to stand, walk, and perform easy, guided choreographed movement independently
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
$36k-60k yearly est. 4d ago
General Manager
Bangar
Manager job in Hanford, CA
The restaurant store manager is challenged with the responsibility of maximizing the efficiency and profitability of the restaurant. This requires planning, directing and co-ordinating the daily operations of the restaurant. Plan and maintain systems and procedures for operating efficiency. Manage staff for optimum performance.
Main Job Tasks and Responsibilities:
Determine staffing requirements
Hire and train new staff
Supervise direct reporting staff according to overall company policy
Set employee goals and objectives
Develop staff to maximize potential
Delegate work duties to staff
Allocate use of available resources
Monitor and assist staff with work progress
Evaluate current business processing and systems
Plan and implement procedures and systems to maximize operating efficiency
Establish and maintain controls
Facilitate the preparation and analysis of reports
Review performance data, (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.
Facilitate policies and procedures
Co-ordinate with management team on any other duties needed to be performed for optimal performance.
Maintain proper inventory
Conduct employee evaluations
$67k-134k yearly est. 60d+ ago
Store (Brand) Manager
Stanton Optical 4.0
Manager job in Porterville, CA
Reports to: Regional Manager Are you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and youre looking for your next big career move?
At Stanton Optical we call our store managers Brand Managers because we empower our store leaders to manage all aspects of the business within the 4 walls of their location, with an entrepreneurial spirit. As a Brand Manager, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a fastpaced, fun and collaborative environment. You will do this all while preparing yourself to take the next step in your career with our tremendous growth opportunities.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Hourly Wage Range: $23 to $26 / hour, plus bonus and 2% commission on all personal sales
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Lead the store operations, including talent, sales building and execution, customer service and operational responsibilities.
* Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
* Build strong partnership with Clinical services.
* Perform pre-testing as needed.
* Ensure all customers are satisfied. Resolve customers questions, minimize unsatisfied patients, and provide solutions to remedy situations.
* Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
* Communicate effectively and build a strong partnership with the Support Center and Human Resources.
* Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required
Key Qualifications
* You have an associates degree or 2 years of store management experience.
* You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
* You have the skills necessary to communicate effectively with a diverse group of people.
* You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
* Youre knowledgeable on talent acquisition, talent development and HR processes.
Are you the perfect fit?
* Do you share our vision of modernizing eye care for all people and making eye care easy?
* Do you have an associates degree or 2 years of store management experience?
* Are you passionate about outstanding customer/patient care and eager to share that passion with others?
* Do you have a strong interest in learning, embracing and fostering innovation among your team?
* Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
* Do you have schedule flexibility? Work hours will be determined based on business needs
* Are you knowledgeable about MS Word, Google Docs, etc?
* Optical experience is a plus.
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
$23-26 hourly 14d ago
H&M Store Manager - Tejon Ranch Outlets
H&M 4.2
Manager job in Arvin, CA
About the Role
As a Store Manager, you'll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store's strengths, opportunities, and competitors. You'll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
Represent yourself and the H&M brand positively during all customer interactions
Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Schedule to budgeted hours plan in line with sales budget and commercial activities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
Manage store maintenance in a cost-efficient way
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Ensure good understanding of the local area of your store, customers, competition, and fashion trends
Team & Development
Responsible for talent and performance management in your store - recruiting, onboarding, upskilling, and developing your team
Complete performance evaluations and succession planning to support business needs & team
Retain and share your knowledge and skills with your team
Strong collaboration with Area team and store leadership team including VMs
Ensure excellent communication & professionalism
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily/weekly meetings, etc
Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Ensure a clean and tidy sales floor and back of house.
Ensure high fashion quality, visual and commercial product presentation, with great garment care.
Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
Responsible for & supports with the daily opening & closing of store routines and processes
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)
Qualifications
Who You Are
To be a successful and effective Store Manager, you'll be a strong leader who enjoys taking responsibility for others.
Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
Relevant experience working in a leadership position that you can apply to your role
Retail management and retail operations experience
Experience collaborating closely with a team
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $68,343 - $79,620 annually**
EEOC Code: OFM
Pay Status: Salary, Non-Exempt (Exempt for Top Volume locations)
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$68.3k-79.6k yearly 24d ago
Assistant Manager - Visalia Marketplace
The Gap 4.4
Manager job in Visalia, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $19.60 - $26.90 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$19.6-26.9 hourly 60d+ ago
Assistant Manager
Flynn Applebee's
Manager job in Bakersfield, CA
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states.
Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!
Essential Duties and Responsibilities
+ Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
+ Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
+ Ensures the immediate response and correction of all verbal guest complaints to self and staff.
+ Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
+ Maintains departmental inventory levels.
+ Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
+ Effectively schedules employees to meet sales demands.
+ Maintains effective safety and security programs.
+ Promotes and leads restaurant organization, cleanliness and sanitation.
+ Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
+ Promotes quality recruitment and referrals of potential team member and management candidates.
+ Promotes Flynn | Applebee's training procedures for new managers.
+ Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
+ Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
+ Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
+ Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
+ Assures compliance with company policies, practices and procedures.
+ Responsible for controlling cost in assigned department.
+ Compliance with local, state and federal laws, regulations and guidelines.
+ Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
+ Responsible for preparing and submitting accurate daily paperwork.
+ Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
+ Provides a role model for managers and employees.
+ Develops self on all store related technology.
+ Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
+ Uses the Management Development Program for continuous growth of leadership skills and proficiencies.
Education and Experience
+ At least 2-3 years restaurant management experience
+ Serve Safe Food and Serve Safe Alcohol Certifications also a plus
Compensation: Applebee's Assistant Managers: $20.98 to $27.27 per hour, which is approximately $60,000 to $78,000 annually based on a 50-hour work week. Potential for monthly bonus, where applicable by location.
Competitive wages, Profit Sharing/Bonus, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave
Physical Standards:
Must have the ability to:
+ Work various shifts ranging in hours, including weekends.
+ Stand and exert well-paced mobility for up to ten (10) hours in length.
+ Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
+ Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
**For a copy of Flynn Group's Workplace Privacy Notice, please visit**
*************************************
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$60k-78k yearly 60d+ ago
Assistant Manager - Lead
Rack Room Shoes 4.2
Manager job in Tulare, CA
31695
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 667
Rack Room Shoes 667
Pay Range:
Tulare Outlet Center
1401 Retherford Street
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Tulare, California US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$35k-42k yearly est. 17d ago
Valley Plaza Mall - Seasonal Local Manager
Cherry Hill Programs Seasonal Jobs
Manager job in Bakersfield, CA
Pay Range: Min: $20.00 Max: $21.00
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.
Our Local Manager Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
Determine staffing requirements and oversee hiring, onboarding, and training of all team members
Ensure daily operations are maintained as scheduled
Respond to all business calls or emails within a timely manner
Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
Other duties required/assigned as detailed in Employment Agreement
What We're Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 40 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
High School Diploma Required
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Ability to stand, walk, and perform easy, guided choreographed movement independently
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
$36k-61k yearly est. 4d ago
H&M Store Manager - Tejon Ranch Outlets
H&M 4.2
Manager job in Arvin, CA
Job Description About the Role As a Store Manager, you'll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store's strengths, opportunities, and competitors. You'll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies
* Represent yourself and the H&M brand positively during all customer interactions
* Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results
* Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products
* Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Schedule to budgeted hours plan in line with sales budget and commercial activities
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge
* Manage store maintenance in a cost-efficient way
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
* Ensure good understanding of the local area of your store, customers, competition, and fashion trends
Team & Development
* Responsible for talent and performance management in your store - recruiting, onboarding, upskilling, and developing your team
* Complete performance evaluations and succession planning to support business needs & team
* Retain and share your knowledge and skills with your team
* Strong collaboration with Area team and store leadership team including VMs
* Ensure excellent communication & professionalism
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily/weekly meetings, etc
* Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Ensure a clean and tidy sales floor and back of house.
* Ensure high fashion quality, visual and commercial product presentation, with great garment care.
* Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues
* Responsible for & supports with the daily opening & closing of store routines and processes
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards, processes, utilizing all tools and technology provided
* Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store
* Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc)
Qualifications
Who You Are
* To be a successful and effective Store Manager, you'll be a strong leader who enjoys taking responsibility for others.
* Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics.
* Relevant experience working in a leadership position that you can apply to your role
* Retail management and retail operations experience
* Experience collaborating closely with a team
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $68,343 - $79,620 annually
EEOC Code: OFM
Pay Status: Salary, Non-Exempt (Exempt for Top Volume locations)
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$68.3k-79.6k yearly 25d ago
Assistant Manager - Lead
Rack Room Shoes Inc. 4.2
Manager job in Tulare, CA
31695 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 667
Rack Room Shoes 667
Pay Range:
Tulare Outlet Center
1401 Retherford Street
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Tulare, California US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
The average manager in Delano, CA earns between $53,000 and $162,000 annually. This compares to the national average manager range of $37,000 to $92,000.