Restaurant Operations Manager
Manager job in Daytona Beach, FL
Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out:
Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus.
Restaurant Managers range from $63,000 to $80,000.
District Managers range from $83,000 to $113,000.
Division Managers incomes range from $109,000 to $138,000.
Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships.
Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth.
Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift.
Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential.
Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion.
Receive a $17,500 stock option on your hire date.
$70,500 stock option upon District Manager promotion.
$87,000 stock option upon Division Manager promotion.
We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration.
Service Manager - Security Systems & Low Voltage
Manager job in Daytona Beach, FL
Birdi Systems, Inc. (BSI) is seeking a hands-on Service Manager to lead our service operations in highly regulated, mission-critical, and high-security environments. This role blends leadership with field involvement-you will supervise technicians AND perform repairs, troubleshooting, and respond to work orders.
You'll be the face of Birdi to key clients, ensuring exceptional service delivery while strengthening long-term partnerships.
What You'll Do:
Client & Account Management
Serve as the strategic liaison for aviation, public-sector, and high-security clients.
Conduct regular check-ins, service reviews, and solution-oriented discussions.
Develop tailored service programs with engineering and sales.
Support onboarding, renewals, service agreements, and growth opportunities.
Team Leadership
Lead and mentor field technicians, subcontractors, and service crews.
Oversee scheduling, dispatch, and emergency/PM response planning.
Conduct field meetings and provide on-site technical support and escalations.
Ensure safety, quality, and compliance across all field work.
Hands-On Technical Work
Perform preventive maintenance, repairs, and troubleshooting for access control, CCTV, and integrated security systems.
Respond directly to work orders and support technicians during complex tasks.
Verify completed work meets specifications, documentation standards, and regulatory requirements.
Operational Excellence
Monitor work orders, PM schedules, repair logs, and field documentation.
Track KPIs: response times, resolution rates, customer satisfaction.
Maintain accurate data in service management and CRM platforms.
Identify process improvements in workflow, communication, and technician utilization.
What You Bring:
8+ years in service operations, field management, or technical account management (low-voltage/security preferred).
Proven experience managing field crews performing PMs, repairs, and service work.
Hands-on knowledge of Access control, CCTV & video surveillance, Low-voltage cabling/infrastructure, Troubleshooting & repair.
Experience working with agencies in aviation, municipalities, or transportation.
Strong communication, organization, and client relationship skills.
Proficiency with platforms like ServiceTrade, CRM tools, and scheduling/job costing systems.
Willingness to travel locally for client and site support.
Preferred:
Lenel OnGuard certification a strong plus.
Experience developing wiring standards, templates, or service processes.
Hiring, training, and developing technician teams.
Background supporting integrated security or fire/life safety systems.
At BSI, you'll help safeguard critical infrastructure and public environments. You'll work in a collaborative, mission-driven culture where your leadership AND hands-on expertise directly contribute to service excellence. If you thrive in both the field and with clients, this role is built for you.
General Manager
Manager job in Daytona Beach, FL
About the Company
A reputable residential and commercial painting company serving Volusia and Flagler counties. With a team of ~20 employees and a strong local footprint, we deliver high-quality work with a focus on customer satisfaction, reliability, and craftsmanship.
About the Role
We're seeking an experienced General Manager to lead day-to-day operations, drive revenue growth, improve margins, and elevate company culture. This role blends strategy (40%) with hands-on leadership (60%) to ensure the business runs efficiently and profitably.
Responsibilities
Own the P&L; manage margins, job costing, and operational efficiency
Build and execute sales and marketing strategies
Coach, develop, and hold team members accountable
Implement systems, KPIs, and meeting rhythms
Collaborate with ownership on strategy, forecasting, and resource planning
Ensure on-time, on-budget project completion and high customer satisfaction
Qualifications
5+ years in a General Manager or senior leadership role within a trades or service business
Experience leading a $1M-$5M operation
Proven ability to improve profitability and scale operations
Strong leadership, communication, and coaching skills
Familiarity with estimating, scheduling, or production management a plus
Required Skills
Financial & Operational Acumen
Sales & Marketing Leadership
People & Culture Development
Execution Discipline
Strategic + Tactical Agility
Pay range and compensation package
$95-$120k base + performance bonuses ($120-130k OTE)
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Assistant General Manager
Manager job in Kissimmee, FL
Assistant General Manager
Role Description
This is a full-time, on-site Assistant General Manager role based in Kissimmee, FL. The Assistant General Manager will support day-to-day operations, ensuring all departments run efficiently and align with organizational objectives. Key responsibilities include supervising staff, optimizing guest satisfaction, maintaining financial performance, enforcing policies, and ensuring adherence to industry standards. The role also requires fostering a positive, collaborative team environment that reflects the company's values.
Key Responsibilities
Oversee daily operations to ensure smooth functioning across all departments
Lead, train, and mentor staff to maintain high service standards
Monitor financial performance, including budgeting, reporting, and cost control
Enhance guest satisfaction through effective service management and problem resolution
Implement operational policies and ensure compliance with company and industry guidelines
Collaborate with management to drive continuous improvement and achieve business goals
Support recruitment, scheduling, and performance evaluations
Qualifications
Proven leadership experience with strong staff management and mentoring abilities
Operational and financial management expertise, including budgeting and reporting
Strong customer service skills with a focus on elevating guest experiences
Excellent problem-solving, decision-making, and organizational skills
Effective communication and interpersonal abilities to support team cohesion
Hospitality or restaurant industry experience is preferred
Bachelor's degree in business administration, Hospitality Management, or related field is an advantage
Assistant General Manager
Manager job in Winter Garden, FL
At Fresh Kitchen, we're redefining what “fast food” can be. We're a quick-service restaurant serving real food, made from scratch, with ingredients and people you can feel good about. Every item is crafted with love and intention - antibiotic- and hormone-free meats, 100% pure olive oil (no seed oils), hand-cut veggies, no hidden sugars, and everything is 100% gluten-free.
We call it 'Good Food Forever'.
Our vision is big - 100 remarkable restaurants by 2034 - and we're looking for remarkable people to help us get there.
OUR MANAGERS
Our managers are the seeds of our culture - planting and growing the standards of excellence that make FK thrive. Every great shift grows our people, our guests, and our communities. We're looking for high-vibe, motivated, people-obsessed leaders who bring professionalism with a side of personality. If that's you, keep reading!
THE ROLE
The Assistant General Manager is the second level of salaried leadership at FK and the ‘right hand' to the Managing Partner. This role starts with a focus on the Back of House, but you'll also flex into the Front of House to ensure every shift runs smoothly and every guest and team member leaves happier than they arrived. You're just as comfortable in the kitchen as you are out front with guests - because at FK, great leadership lives in both spaces. You've mastered the fundamentals of running a great shift and are ready to lead at a higher level - balancing people, performance, and operations across the restaurant. While you support the Managing Partner in executing daily operations, you also take ownership in developing leaders, driving results, and creating remarkable guest and team experiences that bring FK's values to life every day.
THE BASICS
Here's how you'll make an impact as an Assistant General Manager:
Run exceptional shifts every day by leading:
Team check-ins and daily readiness
MOD tasks and line checks
Energizing pre-shifts and real-time coaching
Smooth transitions and strong shift closes
Own hiring, training, development, and retention for your team.
Manage scheduling and daily operations in your Area of Responsibility (AOR).
Maintain food safety, sanitation, and service standards that wow our guests.
Build positive, high-performing teams through clear communication and accountability.
Support the growth of future leaders - Certified Trainers and Hourly Shift Leaders.
Keep your team informed, aligned, and inspired.
RECIPE FOR SUCCESS
2+ years of people management experience in a high-volume restaurant.
Passion for food and hospitality (culinary experience is ideal but not required).
Comfort in the kitchen
and
with guest interaction.
Intrinsic motivation and a high standard of excellence.
Strong communication, organization, and problem-solving skills.
Calm, professional presence under pressure.
Coachable, curious, and eager to grow others.
Proficiency with POS, scheduling, and reporting tools.
ServSafe certification (or willingness to obtain)
Successful background check (required).
Must be able to stand and walk for extended periods of time (8-10 hours per shift) and work in a fast paced environment with varying temperatures.
FRESHER THAN YOUR AVERAGE JOB (a.k.a. Benefits)
GROWTH | 16 locations and counting…we are just getting this party started!
FOOD | Free Shift Meals plus MGR Comp Program which can be used at other brands
COOL SWAG | that you'll even want to wear on your day off
CULTURE | that's fun and connected and gives back to the community
HOLLA-DAYS | Closed for 9 holidays, so you can enjoy time with family and friends, 10 days of PTO your first year (after 90 days) + 4 wellness days per year
BE YOURSELF | You are beautiful, and we celebrate your individuality
WORK-LIFE BALANCE | Balanced schedules and our commitment to not exceed a 50-hour workweek.
BENEFITS | Option to participate in Group Health, Vision and Dental Plans and 401(k) match
PAYDAY | ‘Top in Class' compensation with Profit Sharing Programs
SELF-DEVELOPMENT - Leadership Development Workshops, recognition and growth plans with clear expectations
FOOD FIRST | KEEP IT REAL | EMBRACE THE HUSTLE | STAY FRESH | LOVE | PARTNERS
General Manager
Manager job in Orlando, FL
Job Title: General Manager
More about IRT:
Millenia700 & M2 at Millenia are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.
Opportunity Overview:
The General Manager oversees the operations, performance, and profitability of multiple apartment communities within their portfolio. They ensure each property aligns with company policies, standards, and leadership expectations while delivering exceptional resident experiences. This role leads, coaches, and develops on-site teams and works closely with other departments to maintain high levels of customer service and resident satisfaction.
Your Day-to-Day:
Oversee daily operations across multiple communities, including leasing, maintenance, marketing, and administration
Drive financial performance by boosting revenue and controlling expenses
Manage budgets and financial reports; provide variance explanations
Create and execute tailored marketing plans for each property
Ensure compliance with all applicable laws, including Fair Housing
Why You'll Love Working Here:
Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
Growth Opportunities: Ongoing development programs to support your career advancement.
Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards.
Employee Ownership: Stock awards within your first year of employment.
Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
What We're Looking For:
Bachelor's degree or equivalent experience in property management
5+ years of property management experience
Strong financial and analytical skills
Excellent leadership, communication, and organizational abilities
Knowledge of Fair Housing laws and leasing regulations
State license (if required) in good standing
Valid driver's license and reliable transportation
Willing to travel up to 15%, including overnight stays
Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Healthcare Regional Manager of Operations
Manager job in Orlando, FL
Regional Manager of Operations
Full Time, Monday through Friday
The Regional Manager of Operations is responsible for directing the operational performance of a defined Florida region, ensuring that clinical teams are supported, facility partners receive consistent, high-quality service, and market goals are achieved. This role oversees day-to-day operational execution, coordinates provider coverage, strengthens relationships with facility leadership, and collaborates with senior leadership on growth and service optimization. The position requires a hands-on manager who can balance daily demands with broader strategic planning.
Primary Duties
Clinical Workforce Coordination
• Manage staffing assignments and scheduling for clinical providers across multiple facilities.
• Ensure adequate daily and after-hours coverage according to service needs.
• Monitor visit volume, workflow efficiency, and documentation turnaround to ensure expectations are met.
• Address performance concerns, attendance issues, and quality matters in alignment with internal guidelines.
Facility Relationship Management
• Serve as the main operational contact for facility administrators and leadership teams.
• Conduct routine check-ins with facilities to evaluate service satisfaction, resolve concerns, and identify opportunities for improvement.
• Support the introduction of new clinical staff into facilities, assisting with orientation to workflows and expectations.
Operational Leadership and Support
• Partner with senior operational leaders to implement service initiatives and market-specific strategies.
• Provide guidance to administrative and operational support personnel assigned to the region.
• Review internal processes and propose improvements to increase efficiency, communication, and care coordination.
• Assist with planning and execution of facility launches, coverage transitions, and expansion of services in the region.
• Ensure compliance with company standards, regulatory requirements, and best practices within post-acute and long-term care settings.
Qualifications
• At least five years of experience in healthcare administration, operations, or clinical support roles.
• Background in skilled nursing, post-acute care, or senior care strongly preferred.
• Experience managing or coordinating providers, clinical teams, or healthcare staffing operations.
• Bachelor's degree in Healthcare Administration, Business, or a related field; advanced degree preferred.
• Strong communication and relationship-building skills, especially with facility leadership.
• Proficiency in general office software and healthcare technology platforms.
• Ability to travel within the regional market; reliable transportation required.
Night Manager (The Villages)
Manager job in The Villages, FL
City Wide Facility Solutions Orlando is a management company specializing in janitorial and building maintenance services tailored to meet the unique needs of commercial businesses. By providing dedicated Facility Solutions Managers (FSMs) as single points of contact, City Wide handles vendor management, quality control, and problem-solving, ensuring client satisfaction and operational efficiency. The company partners with skilled service providers to deliver specialized and consistent results. Acting as an extension of the client's management team, City Wide ensures clean and safe facilities while enabling businesses to focus on their core priorities.
Role Description
This is a full-time on-site role for a Night Manager located in The Villages, FL and surrounding counties. The Night Manager will oversee the quality and reliability of facility services during evening hours, ensuring the execution of janitorial and maintenance tasks. Responsibilities include managing service providers, conducting facility inspections, addressing client needs, providing operational support, and ensuring compliance with established service standards. The Night Manager plays a crucial role in maintaining high-quality service delivery for clients.
Qualifications
Skills in vendor management, task delegation, and overseeing operations
Experience in conducting quality control inspections and resolving client concerns
Strong communication, problem-solving, and organizational skills
Knowledge of janitorial services, safety protocols, and compliance standards
Proven ability to work effectively during night shifts in a fast-paced environment
Proficiency in basic computer skills and reporting systems
Previous experience in facility management or a related field is highly valuable
High school diploma or equivalent; additional training or certifications in facility management is a plus
Assistant Store Manager - Orlando
Manager job in Orlando, FL
The Assistant Store Manager guides and nurtures the store team toward achieving quantitative and qualitative goals. This dynamic leadership role demands strategic vision, effective collaboration, and decisiveness, ensuring the successful advancement of business initiatives.
What you will do
Champion the sales team to reach budget targets, closely monitoring and adapting to store KPIs.
Strategically identify and harness the store's potential within its market:
Initiate annual store strategies, updating them quarterly and aligning with the VP of Retail.
Formulate and execute business plans, collaborating cross-functionally with departmental allies.
Spot performance enhancement opportunities and devise actionable plans in partnership with corporate teams.
Ensure personnel and discounting costs align with the set financial projections.
Examine category performance and devise strategies in partnership with the Merchandising team.
Utilize available reporting tools for informed business discussions with the team and corporate partners.
Maintain a comprehensive understanding of product nuances at a merchant level.
Actively coach, inspire, and push each direct report towards their best, readying them for higher roles.
Ensure the consistent execution of the Bulgari selling standards for optimal business outcomes.
Talent Management:
Collaborate with Talent Acquisition to recruit people who are aligned with the brand ethos.
Take charge of hiring decisions and manage performance reviews and developmental strategies for direct reports.
Ensure all staff members consistently meet grooming, appearance, and conduct standards.
Cultivate a positive, feedback-driven environment, emphasizing diversity, respect, and collaboration.
Establish a team framework that amplifies both individual and collective performance.
Oversee store scheduling, ensuring policy adherence, payroll integrity, and optimal staff turnover.
Maintain a contingency plan for unforeseen staffing situations.
Operational Excellence:
Prioritize store visibility by dedicating at least 70% of the time to the sales floor and balancing 30% for administrative tasks.
Assure Visual Merchandising guidelines are implemented in tandem with corporate directives.
Monitor retail operational procedures and best practices, staying informed on process guidelines and store systems.
Collaborate with Retail Operations on loss prevention, inventory management, and policy adherence.
Stay updated on company HR policies and federal and state labor laws.
CRM & Market Insight:
Pivot from casual customer interactions to deep-rooted client relationship building through a comprehensive client development strategy.
Monitor luxury jewelry market trends and competitor strategies closely and suggest innovative avenues to elevate store performance.
Build robust relations with external stakeholders like mall management and their marketing teams.
Conceive and implement a market-centric strategy, scouting for potential collaborations and fostering new partnerships.
Your Profile
A decade of experience in luxury retail or dealing with luxury items.
Proven managerial prowess with a knack for developing and inspiring diverse teams.
Ability to cultivate industry-specific relationships and awareness of local marketing and media landscapes.
Astute strategic thinking, decision-making, and practical action planning.
Flexibility for retail hours, including weekdays, weekends, and holidays.
Proficiency in Microsoft Office Suite and adaptability to learn store operation software.
What we offer
The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Our
Additional information for internal candidate
Thank you for expressing your interest in exploring career opportunities with BVLGARI.
We're delighted to see talented individuals from the LVMH group considering a future with us.
As part of the internal mobility process within the LVMH Group, we kindly ask that you contact your direct manager or Human Resources Business Partner (HRBP) to express interest.
Again, thank you for your interest in BVLGARI! We're committed to supporting your career development and are looking forward to potentially having you join our team.
District Manager
Manager job in Orlando, FL
Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. We are looking to hire you! Apply from Mobile · Grow Your Career Today - View Full & Part Time Positions. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9724480"},"date Posted":"2025-09-18T10:58:06.840789+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"-","address Locality":"Orlando","address Region":"FL","postal Code":"32789","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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District Manager
Customer Service Manager
Manager job in Palm Coast, FL
Benefits:
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Hand & Stone Massage and Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand and Stone Massage and Facial Spa in Palm Coast, FL is family-owned, and our reputation is built on our culture experienced team, and established client base. Hand and Stone Massage and Facial Spa in Palm Coast is currently seeking an engaging Customer Service Manager to lead our spa team to drive growth of our spa's recurring membership model. This is an entry level management position with opportunity for advancement, as we will be opening more spas, and continuing to grow. As a Sales Leader, you'll be the driving force behind our sales associates; coaching, motivating, leading, and hitting those sales targets. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need leaders with engaging personalities and communication skills who put our customers at ease and have a gift for closing sales.
The ideal Spa Manager has 2- 3 years' experience in leading a sales or commission-based sales team. Membership sales model is a plus They are confident in performing personal sales, training and motivating a sales team, teaching customer engagement and driving performance.
Key Responsibilities of the Customer Service Manager:
Measure membership conversion and drive results. Have a proven strategy in place and be ready to adjust as needed based on results. Minimum membership conversion standard for this role is 20%
Craft and run ongoing sales training programs and for our spa associates. This includes through role play, morning meetings, sales goals, contests, and more
Set sales goals and drive performance to achieve daily, weekly, monthly and annual sales goals. Lead by example.
Analyze customer satisfaction scores and identify areas of opportunity.
Create a competitive, collaborative culture of education, motivation, and performance. Understand how to coach your team across the finish line and celebrate those achievements together!
Cover any needed shifts at the front desk to maximize performance and promote excellent customer service.
Experience Needed for this Role:
Managing and driving a recurring membership revenue stream- bring your specific strategies and ideas!
Embraces Commission sales
Knowledge of how to effectively motivate people based on their personality.
Strong oral communication skills to set sales expectations, coach to performance and deliver results
Flexible, respectful, patient, friendly yet driven to exceed goals.
Benefits Include:
$35 -$40K, plus bonuses based on front desk performance and key metrics
One week PTO, after 1 year
Dental
Life Insurance
401K
Employee discounts on products and free monthly service
MGR423 Compensation: $35,000.00 - $40,000.00 per year
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Auto-ApplyDistrict Manager- Deland Not Remote
Manager job in DeLand, FL
Job Purpose: The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals.
Duties and Responsibilities:
* The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week.
* Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory.
* Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls.
* Develop, train and direct team members utilizing sound operating principles and company policies and procedures.
* Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action.
* Study operations where cost standards are not met to problem solve and correct
* Coach and develop teamwork in the practices to attain regional objectives.
* Ensure good housekeeping at the practice level.
* Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods.
* Conduct or ensure completion of safety audits in assigned practices.
* Additional projects and/or responsibilities, as assigned.
Additional Responsibilities:
* Excellent interpersonal, verbal, and written communication skills.
* Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality.
* Ability to conduct oral and written presentations.
* Ability to multi-task effectively.
* Ability to work in a fast-paced environment.
* Excellent organization and time management skills required.
* Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule.
* Strong problem resolution skills.
* Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
* Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint.
* Ability to travel within assigned territory.
Auto-ApplyRetail Associate Manager LAKE MARY | Lake Emma Rd
Manager job in Heathrow, FL
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Family Support Manager for Central Florida- Orange
Manager job in Orlando, FL
must live in Orange County
The Better Together team seeks a Family Support Manager to manage and directly support families in crisis through our Better Families Program in Central Florida, which includes Hardee, Highlands, Orange, Osceola, Polk, and Seminole Counties. He or she will direct all aspects of family support needs including evaluating the situation, matching families to approved volunteer host families, facilitating intakes, developing life goals and plans, and working with and advising host and/or mentor families to achieve successful reunification.
An ideal candidate will have a Human Service-related degree and a Masters in Social Work or equivalent experience working with vulnerable children and families. They should feel called to help children and families in crisis and share our passion for keeping children out of foster care and families together. They should have demonstrated skills in leadership, communication, organization, networking, coaching/training, and motivating volunteers and the community. He or she will be a self-starter who is comfortable working remotely with minimal supervision, has a demonstrated ability to analyze problems and find creative solutions, and thrives when challenged.
CULTURE AND FIT
At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.
We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what's right even when it's hard.
Do you treat people with respect, no matter their background or behavior?
Do you make decisions based on what's best for others, not just yourself?
We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what's possible, not what's missing. We uplift others, celebrate progress, and keep perspective-even in the tough seasons.
Do you stay positive and solutions-focused when challenges arise?
Do you regularly speak encouragement and appreciation to your teammates?
We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren't made of perfect people-they're made of teachable ones.
Do you take ownership and go the extra mile without being asked?
Are you open to feedback and constantly looking for ways to grow?
We Do Hard Things: We don't quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don't waste time on drama-we stay focused on the mission.
Do you rise to challenges with resilience and a clear head?
Do you consistently push through discomfort to deliver results?
We're All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
Are you passionate about transforming lives and communities through your work?
Do you take initiative and show up fully-because you believe this mission is worth it?
We don't hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.
ROLES AND RESPONSIBILITIES
The Family Support Manager is responsible for making decisions and taking actions appropriate to ensure that every child has a permanent home that provides physical and emotional safety. To ensure this occurs, Family Support Manager position has three main areas of focus:
Assessment and Evaluation
Matching and Support Plan Development
Mentoring and Coaching
Assessment and Evaluation
Assess the needs and strengths of the parents, children, and volunteer families in order to make recommendations regarding the temporary and permanent placement of at-risk children.
Reach agreement with volunteer families on their strengths and interests in mentoring families seeking support, including hosting at-risk children.
Evaluate the needs for behavior changes and services required by families seeking support and make recommendations and take actions based on your independent assessment of the situation
Matching and Support Plan Development
Collaborate with other BT Regional Staff to match volunteer support families with families seeking support.
Develop an individualized Support Plan based on your assessment of the characteristics, strengths, and needs of both the volunteer helper families and help-seeking families.
Take appropriate actions to reach consensus with both families regarding the Support Plan and the general path forward for all parties.
Mentoring and Coaching
Provide ongoing mentorship and coaching to both volunteer and support-seeking families to ensure successful implementation of the Support Plan.
Offer guidance, resources, and support to facilitate positive interactions and progress towards agreed-upon goals.
Promote the development of social and personal competence.
REQUIREMENTS & QUALIFICATIONS
Education:
A bachelor's or master's degree in social work or a related field is preferred.
Related fields of study include, but are not limited to:
Bachelor of Social Work (BSW)
Bachelor of Science in Human Services (BSHS)
Bachelor of Arts in Psychology
Bachelor of Arts in Counseling
Bachelor of Science in Public Health
Bachelor of Arts in Sociology with a focus on Human Services
Bachelor of Science in Community Health
Bachelor of Arts in Nonprofit Management
Bachelor of Science in Family Studies
Bachelor of Science in Rehabilitation Services
Certification:
Child Welfare Certification from the Florida Certification Board is preferred.
Fieldwork Requirements:
This role requires working primarily in the community we serve, with a majority of time spent in the field engaging directly with families and volunteers.
Transportation:
A valid driver's license, vehicle registration, and car insurance are required.
Must have a reliable personal vehicle available for daily work-related travel.
Work Schedule:
Flexibility to work evenings and weekends is necessary. Extended hours may be required for events, meetings, training, emergencies, or natural disasters.
Participation in a monthly on-call schedule is required, with support from local leadership, to address community needs outside of regular business hours.
Communication & Collaboration:
Maintain regular communication with team members to coordinate efforts and provide timely updates.
Ensure accessibility during work hours and on-call shifts through a reliable phone.
Core Values:
Demonstrate alignment with Better Together's core values, including ownership, gratitude, love for others, and a partnership-oriented approach.
Technological Proficiency:
Proficiency or ability to quickly learn the following platforms:
Salesforce
Zapier
WordPress
Basecamp
PHYSICAL REQUIREMENTS
Must be able to lift and carry items weighing 20-30 pounds.
Perform physical activities such as bending, lifting, and standing for extended periods during community outreach and home visits.
TIMING, LOCATION AND COMPENSATION
Better Together seeks to fill this position as soon as possible. The job is full-time and may require some work in the evenings and on weekends. In addition, Family Support Managers participate in our on-call schedule rotation. Better Together is headquartered in Naples, Florida, but this position must reside in Orange County.
A majority of your work time in this role will be spent in the community, helping families. Individuals in this role must be comfortable functioning and making decisions in crisis situations. This can involve personally helping individuals relocate to safe spaces and transporting to a safe space. Additionally, individuals in this role will be expected to attend weekly in-person team meetings and discuss the status of their cases with the team. There also will be quarterly in-person team meetings during which goals will be set and you will be expected to make suggestions on how to seize new opportunities.
Compensation and Benefits:
$56,000 - $60,000 Annual Salary
Sign-on bonus eligibility
Retention bonus eligibility
Better Together offers a competitive salary and benefits package, which includes a health benefit and generous paid leave plan. Which includes:
Medical (99% employer paid, employee only)
Dental
Vision
Life Insurance
Paid Holidays
Paid Time off
Retirement Savings Plan with 50/50 employer match up to 6%
Better Together is an equal opportunity employer committed to providing a workplace that embraces diversity and inclusion. We comply with the Americans with Disabilities Act (ADA) and ensure that qualified individuals with disabilities are given equal opportunity for employment and advancement within the company.
Accommodation Requests:
If you require reasonable accommodation during the application process or to perform the essential functions of the job, please contact our Human Resources department at [email protected]. We will make every effort to provide appropriate accommodations and ensure that you have a fair and equitable experience.
Essential Job Functions:
The essential functions of this position have been outlined in the job description. If you have any questions about the job's physical or mental requirements, please reach out to us for more information.
Any questions can be directed to [email protected].
Auto-ApplySpa Manager
Manager job in Winter Garden, FL
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Now Hiring Spa Manager!
Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.
Spa Manager Performance will be based on the following metrics:
Membership Conversion you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
Revenue you understand how to drive revenue via scheduling, marketing and upgrading services.
Recruiting you are passionate about building a team of passionate spa professionals!
Operations you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!
What you need to succeed in this role:
2 to 3 years management experience in the salon/spa, retail, or hospitality industry
Flexible schedule this role requires a variety of hours which may include nights and a weekend day.
Ability to promote the benefits of massage and skin care services.
Spa Manager
Manager job in Orlando, FL
Job Description: We are currently seeking an energetic and reliable Spa Manager to help us run our operation in [Hand & Stone - Southwest Orlando! Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Please come join us if you:
Have a great personality and excellent interpersonal skills!
Are a self-proclaimed genius in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
Are a dynamic leader who can manage a diverse staff
Have great communication skills and connect well with staff and stakeholders
Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers expectations)
Are an empathic individual who can put yourself in someone elses shoes
Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
Responsibilities:
Overcome objections during the sales process and increase the membership base
Create marketing strategies aimed at maximizing revenue and profits
Perform data analysis that drives business decisions and success
Use sound judgment, work independently, with minimal supervision.
Plan and direct to meet the daily needs of the operation.
Track staff schedules efficiently to optimize capacity, revenue, and profits.
Maintain the utmost cleanliness and soothing ambiance of the premises
Manage inventory effectively
Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
Motivates and empowers the team to achieve high standards.
Whats in it for you?
A great opportunity to implement creative strategies to help our new spa become as successful as possible!
Growth opportunities
Competitive compensation
Commission opportunities and generous bonuses
Employee discounts
Spa Manager
Manager job in Windermere, FL
Job Description: We are currently seeking an energetic and reliable Spa Manager to help us run our operation in [Hand & Stone - Southwest Orlando! Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Please come join us if you:
Have a great personality and excellent interpersonal skills!
Are a self-proclaimed genius in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
Are a dynamic leader who can manage a diverse staff
Have great communication skills and connect well with staff and stakeholders
Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers expectations)
Are an empathic individual who can put yourself in someone elses shoes
Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
Responsibilities:
Overcome objections during the sales process and increase the membership base
Create marketing strategies aimed at maximizing revenue and profits
Perform data analysis that drives business decisions and success
Use sound judgment, work independently, with minimal supervision.
Plan and direct to meet the daily needs of the operation.
Track staff schedules efficiently to optimize capacity, revenue, and profits.
Maintain the utmost cleanliness and soothing ambiance of the premises
Manage inventory effectively
Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
Motivates and empowers the team to achieve high standards.
Whats in it for you?
A great opportunity to implement creative strategies to help our new spa become as successful as possible!
Growth opportunities
Competitive compensation
Commission opportunities and generous bonuses
Employee discounts
Medical Spa Manager
Manager job in The Villages, FL
Reinventme
We're a fast growing, medical spa with three locations in The Villages, Orlando and Mt Dora. We attribute much of our success to our incredible team and are firm believers in taking care of the talented people who, in turn, take care of our amazing guests.
Our low turnover rate is
a testament to our most important values, including providing a happy and
prosperous employee experience by maintaining a safe and nurturing place to
work, along with a fun & caring culture, excellent pay structure and a
growing list of competitive benefits.
The Medical Spa Manager
is a key player of Reinventme's leadership team who works strategically to
position the business for consistent growth by improving, streamlining, and
implementing processes, empowering their team, and, above all, ensuring every Reinventme
guest experiences unsurpassed patient care and service.
The Medical Spa Manager
establishes quick rapport and lasting trust with everyone, drives sales,
exceeds sales goals, supervises all day-to-day medical operations, delegates
and oversees responsibility and supervises employees within the department to
assure that all operations are performed in accordance with Reinventme's standards,
policies and procedures.
Responsibilities
Facilitate and maintain an organized, positive,
healthy, fun and motivating work environment
Accountable for medical profitability and growth;
create revenue and profitability projections, an annual budget and be a
key driver for sales by creating and tracking clear and reachable goals
and coaching, mentoring and empowering team on regular basis, and
contributing meaningfully to marketing objectives
Book appointments after consults, maximize treatment
plans, close sales, sell home-care regimens and assist front desk with
related objectives and medical client activity
Oversee and manage medical employees and medical
operations, procedures, laws and compliance, sales, and marketing efforts
in collaboration
Build schedules, recruit, hire, onboard, set up ongoing
trainings, provide counsel & performance reviews, and offboard medical
employees
Ensure all client leads are promptly contacted and that
proper follow up is completed, recorded and that clients are scheduled
Ensure all medical services are rendered in accordance
with Reinventme policies and procedures so guests receive excellent
patient care and service
Properly investigate and resolve all medical complaints
within 24 to 48 hours, taking all appropriate actions to turn dissatisfied
clients into loyal clients
Facilitate and host events in collaboration with
vendors
Oversee procurement and inventory processes and QQ/QI
reporting; and accountable for facility maintenance and cleanliness
General
experience/requirements
Undergraduate degree required, with bachelor's in
management or a healthcare-related field preferred
2+ years of progressive management experience in
medical spa or similar setting, with superior performance in
administration, finance, strategy, operational leadership, mentoring,
coaching and customer service
2+ years of leadership in sales with proven sales
record in medical spa or similar setting, with solid experience in
employee education, development, and sales training
Deep knowledge of HIPAA, OSHA, and HR compliance
Strong written communications skills; demonstrated
computer literacy including use of EMR
Ability work with shifting priorities, and work well as
part of a team while under pressure
Ability to maintain confidentiality, flexibility, and
sense of calm at all times, including periods of high stress
Demonstrated listening, communication, organization,
critical thinking, and problem-solving skills
Able to attend meetings and work additional
hours/events outside of normal hours or locations when needed
Professional and polished appearance with adherence to
dress code policy
Able to lift up to 25lbs and sustain reasonable
physical activity for duration of shift, and must be able to hear so as to
effectively understand people's needs
Benefits:
401(k)
Dental Insurance
Employee Discount
Health Insurance
Vision Insurance
Company's website:
***********************
Auto-ApplyRetail Associate Manager VOLUSIA MALL
Manager job in Daytona Beach, FL
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Retail Associate Manager NEW SMYRNA BEACH | State Rd 44
Manager job in New Smyrna Beach, FL
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************