Calf Operations Manager
Manager job in North Manchester, IN
Seeking an experienced hands-on Dairy Calf Operations Manager for a fast-paced farm environment, overseeing a six nursery dairy farm
calf rearing
, day-to-day operations of the farms and oversee research trials. Looking for an individual with
extensive dairy experience
, a passion for calf care and team development for a company in the North Manchester, IN area. This role and requires strong leadership, attention to detail, strong communication with cross-functional teams, and the ability to manage both people and facilities to ensure smooth, efficient operations.
Dairy Calf Operations Manager Responsibilities:
Oversee daily barn operations, scheduling, and labor coordination
Supervise and lead a team of workers, providing direction and support
Collect, record, and organize research data accurately and efficiently
Monitor workflow to maintain efficiency, quality, and safety standards
Handle scheduling, timekeeping, and task assignments for labor staff
Maintain detailed records of experimental procedures, animal performance, and other relevant metrics
Collaborate with management on staffing needs, project timelines, and operational improvements
Participate in sample collection, processing, and handling as needed
Maintain a clean, organized, and safe work environment in accordance with company and regulatory standards
Dairy Calf Operations Manager Qualifications and Skills:
Associate's or Bachelor's degree in Animal Science, Agriculture, or a related field
Must have experience working with dairy calves
Previous supervisory or management experience preferred (agriculture, construction, or labor environment a plus)
Strong organizational and leadership skills
Ability to accurately record and manage data
Ability to work in a fast-paced, physically demanding environment
Previous experience with Standard Operating Procedures & Protocols considered an asset
Knowledge of equipment use, maintenance, and safety protocols
Excellent communication and problem-solving abilities
Basic computer skills, including experience with spreadsheets or data management software
Willingness to work flexible hours if needed
Some overnight travel is required
Ability to lift 50+ lbs. as needed
Comfortable working indoors and outdoors in various conditions
Capable of standing, walking, and performing manual labor tasks for extended periods
Dairy Calf Operations Manager Benefits:
Competitive pay based on experience
Opportunities for growth and advancement within the organization
Company vehicle
Cell phone
Bonus program
Roth 401K/401K w/ company match (100% on first 3%, 50% on next 2%)
Company-paid life insurance, short-term and long-term disability
Flexible Spending Account (FSA)
Voluntary supplemental insurance options (life, critical illness, AD&D)
Paid time off including vacation, holidays, and personal leave
Parental, Military, Bereavement, Jury duty leave
Wellness program with health screening
Professional development opportunities
Harvest/Slaughter Operations Manager
Manager job in Kalamazoo, MI
Large meat processing company is seeking a Harvest/Slaughter Operations Manager. Position will oversee 3 superintendents and 9 supervisors in a 24/7 operation.
Requirements:
7+ plus years beef slaughter/harvest experience
1+ years at operations manager level
Stable work history with track record of success
Experience managing large scale operations
Company will provide a relocation package.
STORE MANAGER IN STURGIS, MI
Manager job in Sturgis, MI
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Customer Service Manager
Manager job in South Bend, IN
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Auto-ApplyCustomer Service Manager
Manager job in South Bend, IN
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.
Auto-ApplyCustomer Service Manager
Manager job in Goshen, IN
This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets.
As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies-offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors.
This role presents a unique opportunity to be part of a transformative phase in the company's evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence.
Role
The Customer Service Manager leads the strategic and daily operations of customer support functions-including the call center, chatbot automation, ticketing systems, and warranty fulfillment-to ensure prompt, professional, and policy-aligned service delivery. This role is responsible for optimizing workflows, leveraging technology to enhance responsiveness, maintaining performance metrics, and driving continuous improvement. By training and developing the customer service team and collaborating cross-functionally, the Manager ensures a seamless and high-quality customer experience that supports overall business goals.
Job Responsibilities
People Management Responsibilities
Supervising the daily operations of the customer service department
Responsible for the overall direction and performance of the teams
Hire, onboard, develop, coach & manage performance of team
Managing workflow, escalations, and effectively delegating workload across the team
Set customer service goals for team members and help them reach those goals
Celebrate, reward, motivate & engage with team
Interacting with customers and handling customer queries and complaints in a timely manner
Establish relationships with key personnel in other departments (examples: IT, quality, HR, marketing, operations, etc.) to support product changes and/or improvements
Project Management Responsibilities
Develop and drive key strategies and programs which improve the company's interface with the customer
Proactively look for ways to improve the group's operations through; process and policy definition; automation via technology; focusing on customer-oriented practices; and providing career development for the staff
Interact with key customers to determine their service expectations. Plan and implement systems to meet or exceed these expectations
Identifying and eliminating root cause barriers to accuracy, productivity, and quality
Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
Manage weekly and monthly reports and surveys
Launch surveys with various customer groups and focus on continuous improvement from the results
Keep abreast of technologies and trends in customer service. Implement change to continue to drive customer service excellence
Performs other relevant duties as assigned; i.e. special projects, programs, developmental activities, etc.
Requirements
Bachelor's degree in business or a related field; an equivalent combination of education and relevant experience will be considered
Minimum of 5 years of supervisory experience, with 3-5 years in customer or consumer-facing roles
Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Exceptional written and verbal communication skills, with the ability to convey complex information clearly and diplomatically
Outstanding organizational, planning, and time management abilities, with a proven track record of managing multiple priorities effectively
Demonstrated success in driving continuous improvement initiatives through data analysis and performance metrics
A healthy sense of humor
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Preferred Skills
1-2 years of technical experience strongly preferred
Highly proficient coaching and employee relations skills
Adjusts easily and quickly to change
Practices delegation with appropriate follow-up and control
Open and direct verbal and written communication style
The ability to manage multiple priorities simultaneously - oriented on results
Bias for action, strong work ethic, and desire to achieve excellence
Compensation And Benefits
Dave Carter & Associates offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.
Miscellaneous
No agency calls please.
EEO Employer.
Work Authorization - Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Customer Service Manager
Manager job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
Administration and Operations Manager
Manager job in Dowagiac, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, accessible care to our community, is seeking an experienced Clinic Operations Manager. This role oversees day-to-day operational processes, supports strategic initiatives, and ensures efficiency, compliance, and quality across our clinic locations.
The Clinic Operations Manager is a key leadership role that works closely with clinical, administrative, and finance teams to ensure smooth operations, patient satisfaction, and sustainable growth.
Key Responsibilities Operational Oversight:
Manage end-to-end clinic operations, ensuring efficient workflows, quality care delivery, and compliance with healthcare regulations.
Collaborate with finance to monitor operational costs and implement cost-effective solutions.
Optimize clinic logistics, inventory, and resource allocation.
Coordinate with department leaders to address operational challenges and implement scalable solutions.
Project Management & Execution:
Lead clinic-wide initiatives such as process improvement, new program implementation, and facility expansion projects.
Develop project plans including timelines, budgets, and risk mitigation strategies.
Ensure cross-functional teams meet project milestones and maintain alignment with organizational goals.
Track key performance indicators (KPIs) and provide regular updates to executive leadership.
Process Optimization & Continuous Improvement:
Identify operational gaps and develop strategies to improve efficiency, patient satisfaction, and staff productivity.
Standardize clinic processes, documentation, and workflows.
Apply Lean or Six Sigma methodologies to reduce inefficiencies and enhance service quality.
Team Collaboration & Leadership:
Serve as a central point of communication between administration, clinical teams, and external partners.
Facilitate alignment, knowledge sharing, and best practices across departments.
Provide guidance, coaching, and professional development opportunities for clinic staff.
Compliance & Reporting:
Ensure compliance with HIPAA, federal, state, and local healthcare regulations.
Monitor and mitigate operational risks.
Provide operational performance reporting to leadership.
Support internal audits and quality improvement initiatives.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, Operations Management, or related field.
5+ years of experience in clinic or healthcare operations management.
Proven experience managing cross-functional teams and projects.
Strong understanding of healthcare compliance, operational workflows, and patient care processes.
Experience with electronic medical record (EMR) systems (e.g., Athena, Epic, or similar).
Lean, Six Sigma, or process improvement certification preferred.
Excellent communication, problem-solving, and leadership skills.
Ability to work in a fast-paced, dynamic healthcare environment.
District Manager
Manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Operations Manager
Manager job in Garrett, IN
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Operations Manager will manage the organization's daily business activities including managing resources, developing, and implementing an operational plan to ensure procedures are carried out properly. The Operations Manager will develop long-term operational strategies, and work closely with senior management to meet company objectives.
Essential Functions:
* Manage the organization's operational activities
* Directly manage and oversee a team to include all aspects of performance management and hiring/firing
* Responsible for planning and monitoring the day-to-day running of the business to ensure smooth progress
* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
* Manage procurement processes and coordinate material and resources allocation
* Oversee customer support processes and organize them to enhance customer satisfaction
* Review financial information and adjust operational budgets to promote profitability
* Revise and/or formulate policies and promote their implementation
* Manage relationships and agreements with external partners and vendors
* Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
* Ensure that the company runs with legality and conformity to established regulations
* Lead and optimize the operational processes through close coordination with global offices
* Design, analyze, and continuously improve policies, practices, and local systems to be leveraged for standardization efforts and scalability
* Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary
* Proactively identify and resolve issues that will impair the organization's ability to meet its goals
* Coordinates between sales department and operations department to deliver outstanding process expectations to our customers
* Meets with key clients, assisting service sales representative with maintaining relationships and developing strategic partnerships with customers
* Analyzes and controls expenditures of operations division to conform to budgetary requirements of the company
* Keeps track of the company's revenue margins and conducts budget reviews to maximize profits
* Oversees client support services
* Manages procurement and resource allocation
* Creates metrics collection mechanism to be used for performance measurement of facility and employees
* Executes strategic business objectives that align with company goals
* Prepares and presents regular updates to senior management
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* Bachelor's Degree in Supply Chain Management or similar field or equivalent years experience
* 5-7 years of experience
Qualifications:
* Demonstrated in-depth operations and support techniques and financial principles
* Ability to communicate orally or in written form effectively with co-management, internal and external customers
* Excellent leadership and organizational abilities
* Superior knowledge of industry regulations and operational guidelines
* In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
* In-depth knowledge of data analysis software
* Working knowledge of customer relationship management (CRM) packages
* Proven knowledge of performance evaluation metrics in a business setting
* Outstanding negotiation skills
* Demonstrated success innovating solutions to increase productivity and profitability
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
District Manager
Manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Maintenance Operations Aviation Repair Station Manager
Manager job in Kalamazoo, MI
Job DescriptionRepair Station Manager
Employment Type: Full-Time
About Client
A distinguished aviation organization specializing in aircraft restoration, maintenance, and custom-builds. The company operates a certified Part 145 Repair Station and is known for its commitment to craftsmanship, innovation, and aviation excellence. They deliver high-quality maintenance, avionics, and restoration services while fostering a culture of safety, precision, and customer satisfaction
Compensation & Benefits
Base Salary: Up to $105,000.00
Relocation assistance: Yes
Shift: Monday to Friday, first shift
Benefits Package:
Medical, Dental & Vision Insurance after 30 days
401(K) with company match up to 5%, 100% vested immediately
Company-paid Life Insurance
Short-Term & Long-Term Disability Insurance
Paid Vacation, Holidays, and Sick Days after 90 days
Opportunities for professional growth and career development
Job Summary
The Repair Station Manager oversees the overall management and operation of an FAA-certified Part 145 Repair Station. This role ensures full compliance with federal regulations and company standards while driving operational excellence, safety, and customer satisfaction. The manager provides leadership to maintenance personnel, interfaces with regulatory agencies, and contributes to business growth by developing new service offerings and supporting marketing initiatives that enhance visibility and market reach
Key Responsibilities
Lead daily repair station operations including inspection, maintenance, repair, and return-to-service activities
Ensure strict adherence to FAA Part 145 regulations and internal quality control manuals
Supervise maintenance teams and verify training, certification, and performance standards
Oversee calibration, tooling, and technical documentation
Maintain accurate and complete maintenance records
Coordinate with the FAA during audits, inspections, and compliance reviews
Foster a safe and efficient workplace aligned with company safety policies
Develop and execute continuous improvement and customer satisfaction initiatives
Identify and evaluate new service opportunities to expand the repair station's capabilities
Collaborate with Marketing to develop promotional content and maintain accurate service listings
Monitor customer relations, market trends, and regional competition
Perform additional duties as assigned
Minimum Requirements
FAA Airframe and Powerplant (A&P) Certificate
Minimum five (5) years of aviation maintenance experience
At least three (3) years of supervisory or management experience within a Part 145 environment
Solid understanding of FAA regulations, particularly 14 CFR Part 145 and FAA Order 8900.1
Strong communication, leadership, and organizational abilities
High school diploma required
Ideal Qualifications
Associate or bachelor's degree in aviation or related field
Experience managing an FBO or Fuel Farm
Proficiency with maintenance tracking software and Microsoft Office applications
Proven record of driving operational efficiency and customer satisfaction
Elevate Your Career
Apply for this Repair Station Manager position and let Rio Staffing represent you to our network of industry-leading clients. We provide personalized support throughout the hiring process, ensuring your expertise is matched with a role that values your skills and professional growth.
NIBCO Manager- Seasonal
Manager job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Parks and Recreation
NIBCO Ice & Water Park Manager
DIVISION
Operations
STATUS
Seasonal- Summer
CATEGORY
Hourly, $19-$23
FLSA
Non-Exempt
REPORTS TO
Operations Manager
DATE
2025
JOB SUMMARY
NIBCO Ice & Water Park Manager will oversee the operations during the summer at the facility. This includes hiring and overseeing a team of concessions, and admissions staff. Responsible for the overall business services of the facility including inventory, sales, and cleanliness.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Oversee schedule for all NIBCO Ice and Water Park employees and confirm all hours worked are accurate.
Monitor and enforce safety regulations on the rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
Manage the skate rental process and keep an inventory of rental equipment and concessions supplies.
Regularly inspect and maintain roller skate rental equipment.
Oversee transactions for the admissions, concessions, and roller skate rental counters.
Ensure the bank deposits are turned in daily.
Maintain clear communication with other staff members and supervisors.
OTHER DUTIES AND RESPONSIBILITIES
Assist with the planning and execution of park events and programs.
Communicate with the Operations Manager about facility issues and concerns.
Work with the Concessions Manager to maintain food and drink inventory at the concessions stand.
Ensure the facility is thoroughly cleaned on a regular basis.
EDUCATION AND EXPERIENCE
High School Diploma or GED.
Must have a valid driver's license.
Basic knowledge of skating and familiarity with rink rules and safety guidelines.
First aid training and certification preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess a demonstrated level of ability and experience in areas of oral and written communications.
Ability to handle cash transactions accurately.
Customer service experience is a plus.
Ability to work with people and calm/deescalate tense situations when necessary.
Must be able to effectively prioritize daily work functions.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
Must have a positive demeanor when in contact with the public.
WORKING CONDITIONS
Work environment is generally performed in an indoor and outdoor setting. The NIBCO Ice & Water Park Manager will typically work afternoon and evening hours and weekends. Occasionally hours will also be worked during the week for rentals. The park is open from the first week May to September frequent exposure to warm temperatures should be expected.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Business Manager
Manager job in Kalamazoo, MI
Are you ready to get your career on the right path? Build your Legacy here
Who We Are
At Pennings & Sons we take great pride in providing creative and outstanding residential building and remodeling solutions for our clients! We've been building character into homes for over 45 years. If you live in the Kalamazoo area, you've probably seen our trucks. Come be a part of our outstanding team of talented and professional craftsmen. Here you will be supported to do your best work, encouraged to sharpen your skills, and master your craft. Being a part of our team, you will hear our clients rave about the exceptional quality of our work, and you too can experience a feeling of deep satisfaction for a job well done! People often come to Pennings and Sons looking for a job and stay because they find a fulfilling career where they can learn and grow.
Pennings & Sons is seeking a Business Manager to oversee and enhance the company's quality, productivity, and efficiency through leadership of the Admin Team and office operations. This role is responsible for managing the day-to-day functions of the office, whether carried out personally, through team members, or by coordinating with third-party vendors.
Note: For clarification, please refer to DEFINITIONS AND ACRONYM EXPLANATION at the end of this document.
:
GENERAL SCOPE:
The ‘Five Major Roles' of this position:
LMA the Admin Team (Finance, HR/Payroll, Admin)
Manage the Finance Process
Manage the Payroll/HR/Tax Processes
Manage the Team Support Administrator
Manage Sales Support for P&S
Accountability:
The Business Manager reports to and is directly accountable to the Integrator.
The Business Manager directly supervises the Admin Team
Work hours and schedule:
Under normal conditions, the position is anticipated to be a 40-50 hour per week commitment. Periodically, the job will require extra effort and time
The Business Manager will work out of the office from 8:00 am to 4:30 pm
The Business Manager position is a full-time salaried position
Salary and benefits commensurate with experience
Compensation & Benefit package as described in separate Employment Summary
IDEAL QUALIFICATIONS:
Must be willing to learn, adopt and follow company core values
Business degree or related professional qualification and experience
Knowledge of or aptitude to learn Microsoft Office Programs, BT and QB software
Proficient in use of smart phones, tablets and/or windows-based computers
Some experience in managing windows-based server networks
Past significant experience in managing HR systems and needs including payroll
Excellent written and verbal communication skills
Organization and planning skills
Problem analysis and problem-solving
Information management
Get, Want, and have the capacity for the roles described below
DETAILED POSITION RESPONSIBILITIES: (To match the 5 main roles listed above)
20% Lead Manage & Hold Accountable the Admin Team (Finance, HR/Payroll, Admin)
Lead & manage the people on this Team to create an environment where accountable employees thrive
Keep clear expectations in front of the team of roles, duties, and values, and communicate these well
Participate in all P&S leadership meetings (POS) (Annual, thirdly, monthly and weekly)
Participate in the hiring, training, coaching, monitoring, and reviewing of this team
Have regular ‘conversations' with the team to exchange feedback and measure performance
Complete all POS assigned “Rocks” and to do's
20% Manage the Finance Process
Manage A/P Process
Receive, verify, record, all vendor invoices & overhead receipts
Process and make payments (online or printing checks)
Manage vendor liability, information, and agreements
Maintain billing relationships between company and vendors/trade contractors
Manage vendor/trade contractor set up and updates in QB and BT
Manage the A/R Process
Deposit all receivables to financial institutions
Manage the waiver process
Do all Financial reporting monthly or as needed
Record overhead and business transactions in QB
Manage company credit cards
Make sure all ‘No-Go' and warranty files are up to date and closed out in the FT, QB, and BT
20% Manage the Payroll/ HR/ Tax Processes
Work with Payroll / HR staff to ensure all processes and procedures are being completed
Be aware of what's going on to be able to handle Payroll/ HR situations as needed
Know how to operate the Payroll and HR processes to keep tasks functioning if needed
Prepare all reports needed for insurance audits (including trade contractor reports)
Prepare truck mileage, asset details, and health insurance reports for accountant at year end
Prepare and report 1099, and 1096 forms
Make year end GL and property adjusting entries in QB
Manage and facilitate record retention policies
20% Manage Team Support Administrator
Work with Team Support Administrator to ensure roles and duties are being completed
Maintain the quality of clients' first impressions when needed
20% Sales Support for P&S
Intake & screen initial lead requests and lead customer through our process
Gather contact and job information
Decide best salesperson for leads and schedule appointments for sales
Set up and populate customer/ job folders in FT and BT
Download pictures and scan in notes and drawings
Setup proposal forms/launch jobs in BT
Communicate with sales as necessary about job/information
8. Order roof measure-ups as directed by sales
Follow up with customers - confirmation, call backs, rescheduling, drip emails, etc.
10. File No-Go lead files
11. Maintain good customer service / satisfaction
Our core values are Honesty & Integrity, Respectfulness, Commitment to Client Satisfaction, Positive Perspective, and Efficiency & Productivity.
If you appreciate and exhibit our core values, we want to talk to you about employment with Pennings & Sons. Join us to find a career, not just a job. You will work in a place where you will be appreciated by your team and clients, and where your work has a direct effect on the success of the company. Please submit your resume.
This Job Description is a living document and may continue to evolve as the Division grows, technology changes and other circumstances change. The terms of this Document are not intended to be construed as an employment contract. Company Leadership also reserves the right, at its sole discretion, to alter, amend, modify, interpret, and/or temporarily suspend any part of this document at any time and without notification.
DEFINITIONS & ACRONYM EXPLANATION:
P&S = Pennings & Sons
Company= W. Pennings & Sons Inc, d/b/a Pennings &Sons, Pennings Handyman and Pennings Accessible Living
EOS= Entrepreneurial Operating System
POS= Pennings Operating System
P&S Leadership Team= Visionary, Integrator, Managers of Production, Business, Sales, Design, Marketing/IT
PM= Production Manager (P&S)
JS= Job Supervisors
Production (or Field) Staff) =Job Supervisors, Carpenters, Project Specialists, Crew Members, & Helpers
PHM=Pennings Handyman (a Division of Pennings & Sons)
PHM-PM= Pennings Handyman Production Manager
PHM-PS= Pennings Handyman Project Specialist
T&M=Time & Material (a Division of PHM)
PAL = Pennings Accessible Living
BT= Buildertrend cloud-based software
FT = Folder Tree (electronic files)
QB= QuickBooks accounting software
GM= Gross Margin
General Manager
Manager job in Benton Harbor, MI
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a General Manager on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings.
What You'll Do:
Manage the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Manage the full employee lifecycle for drivers - scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 4-6+ years of experience and hold a Bachelor's degree.
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
Savvy and tactful communicator: you intuitively find the right tone in every situation.
Detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
Problem solver; you don't accept the status quo and are always looking for creative solutions.
Based in the Benton Harbor, MI area or willing to relocate.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $80,000 - $110,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyRestaurant District Manager - Fast Casual - Ligonier, IN
Manager job in Ligonier, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Ligonier, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
General Manager | Burdick's & Lobby Bar
Manager job in Kalamazoo, MI
Overview Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work in a brand new restaurant with a team that is fun, high-energy, and passionate about Food and Beverage
You will utilize your skills and experience in an environment that has been designed to enhance an energetic and entertaining experience
Overview
We are seeking a seasoned and driven General Manager to lead the strategic direction, day-to-day operations, and team development for two of our premier food and beverage outlets: Burdick's Sports Bar, a vibrant, high-volume venue with a reputation for energy and excellence, and our Elevated Lobby Bar, a refined destination known for elevated service, craft cocktails, and sophistication.
This role calls for a polished, guest-centric leader who is passionate about hospitality, operations, and team culture. You'll be charged with not only delivering exceptional service and financial performance, but also building a collaborative, accountable, and professional work environment that sets the tone for the entire property.
Responsibilities Key Responsibilites Strategic Leadership & Vision
Set the tone and vision for Burdick's and the Elevated Lobby Bar, aligning with overall hotel and brand standards.
Drive innovation, guest satisfaction, and revenue growth across both venues, consistently elevating the guest experience.
Represent the F&B division in cross-departmental planning and strategic initiatives with senior hotel leadership.
Operational Excellence
Lead all day-to-day operations across both venues, ensuring consistent execution of service standards, SOPs, and quality control measures.
Establish and enforce high standards of cleanliness, professionalism, and attention to detail.
Ensure both outlets operate with efficiency, consistency, and excellence across all shifts.
Financial Leadership
Full P&L ownership: monitor budgets, control costs, and drive profitability while maintaining service excellence.
Analyze financial reports and implement strategies to improve revenue, margins, and overall performance.
Oversee inventory management, vendor relationships, and procurement to ensure accuracy and minimize waste.
Team Development & Culture
Build and nurture a high-performing team built on collaboration, respect, accountability, and passion.
Set clear expectations and lead by example in all areas of professionalism, service delivery, and personal presentation.
Foster a culture where feedback, training, and continuous development are part of daily operations.
Guest Experience Leadership
Ensure guests receive a seamless, elevated experience in both venues - from game-day energy to lobby-level luxury.
Handle escalated guest concerns with discretion and resolve, maintaining brand integrity at all times.
Use guest feedback, service trends, and innovation to keep offerings fresh, relevant, and best-in-class.
Qualifications What We're Looking For
Proven GM or senior leadership experience in upscale hospitality, restaurant, or hotel food & beverage operations.
Demonstrated expertise managing multi-outlet, high-volume environments with different service styles and guest expectations.
Strong P&L and financial analysis skills, with a track record of meeting or exceeding budget targets.
Deep understanding of service excellence, operational efficiency, and team accountability.
Polished, professional, and poised under pressure - a true ambassador of the brand and team culture.
Hands-on leader who thrives in both front- and back-of-house environments, driving performance through visibility and example.
A genuine passion for hospitality, food, beverage, and leadership.
Preferred Qualifications
Hotel or resort F&B leadership experience is strongly preferred.
Background in both high-end and high-volume service environments.
Experience launching or repositioning food and beverage concepts is a plus.
Why Join Us
Strategic Leadership Role: Influence and oversee two key F&B destinations with the support of a forward-thinking hotel team.
Empowered Culture: Be part of a culture that values leadership, innovation, collaboration, and excellence.
Career Growth: This is a high-visibility role with strong potential for advancement within our organization.
Competitive Compensation: Includes base salary, performance-based incentives, benefits, and professional development opportunities.
What's in it for You
A fast-paced and exciting work environment at one of Kalamazoo's premier sports bars.
Competitive salary and opportunities for career advancement.
Health, wellness, and meal benefits.
The opportunity to lead a dedicated team and create a top-tier guest experience.
Annual bonus opportunity
Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
401K with 100% match up to 3% and 50% match up for the next 2%
Medical/Dental/Vision/Disability/Life Insurance
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% discount on GHG outlets
(1) shift meal provided per day
Discounted hotel rates at Choice Hotels Worldwide
Monthly cell phone stipends
Annual leadership classes and trainings
Parental Leave Program
Flexible work schedule
Auto-ApplyGeneral Manager (02667) - 838 N Lima Kendallville, IN 46755
Manager job in Kendallville, IN
General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment.
What we offer:
• A safe, rewarding and fast-paced working environment
• Competitive salary, bonus eligibility,
• Full training with an industry-leading brand
• Excellent career opportunities
• Awesome discounts on menu items
What we're looking for:
• Minimum of one year of prior Manager experience in a fast-paced service environment
• Understand and demonstrate basic operations procedures and cost management capabilities
• Experience in recruiting, retaining and developing multiple employees
• Ability to lead and promote team member and food safety protocols
• Excellent customer service skills
• Ability to operate and troubleshoot technology (POS, ATS, etc.)
• Valid driver's license with safe driving record meeting company standards preferred
Qualifications
Minimum job requirements (see the Job Description for full details):
Must be at least 18 years of age
Must be willing to travel to Auburn, IN for training
Additional Information
Domino's stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.
Part-Time Assistant Manager
Manager job in Mishawaka, IN
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.
Responsibilities:
The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:
Follows the direction of the General Manager
Supports General Manager's decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all Team Members fairly and consistently
Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to *******************
All management members must follow the Employee Relations Reporting Protocol
All management members are held at a high work ethic standard and code of conduct
Consistently identifies and sanitizes Employee and Gust high-contact
Properly utilizes Personal Protective Equipment while completing position-specific tasks
Adapts to the frequency and scope of required cleaning tasks
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work-related duties as assigned
Requirements:
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Management members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Must be able to resolve conflict
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
Auto-ApplyCustomer Service Manager
Manager job in South Bend, IN
Job Description
About PSI Molded Plastics:
PSI Molded Plastics (PSIMP) is a plastic injection molding manufacturer with over 30 years in the plastics industry. PSIMP specializes in complex, high-volume, quality molded products for the automotive, appliance, and furniture industries. PSIMP is focused on customer satisfaction, quality, & continuous improvement with the goal of becoming a world-class plastics manufacturer.
PSIMP recognizes that people are the company's greatest asset. We are committed to our established Guiding Principles to help build a culture where our team members enjoy coming to work every day. You aren't just a number here at PSIMP, you're a valued, appreciated, and respected part of the Team.
Summary/Objective:
This position serves as the main inside point of contact for our customers. In this dynamic position, the Customer Service Manager will be expected to take an active leadership role using their experience in logistics, systems, and manufacturing to support PSI Molded Plastics' business objectives.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage customer orders for fulfillment rate, invoice accuracy, and on-time delivery targets.
Invoice customer companies and monitor payment terms.
Process domestic and international purchase orders.
Analyze customer needs, resolve potential issues in a prompt and satisfactory manner.
Efficiently facilitate export operations in a timely manner.
Partner with Operations, Engineering, Sales, and Supply Chain departments to achieve customer satisfaction.
Assists in sales forecasting and how this affects purchasing, production, and logistics.
Participate in Executive Team meetings to communicate customer-related concerns, as well as any atypical terms and conditions.
Establish and maintain strong working relationships with PSIMP's customers, vendors, independent sales representatives, and employees in all departments and at all levels within our organization.
Participate in initiatives including, Continuous Improvement and Safety.
Some travel may be required.
Performs other duties as assigned.
Qualifications:
Education and experience required for the role.
Bachelor's degree in a business-related field or equivalent work experience is required.
A minimum of five (5) years' experience as a Customer Service Manager in an engineering or manufacturing environment is required.
Exceptionally strong logistics experience (as applicable) and analytical skills.
Knowledge of technical quoting and strong negotiation skills.
Comprehension of pricing, costing and material selection.
Demonstrated ability to meet company financial objectives.
Ability to work effectively in a fast-paced, time-critical environment.
Must hold a high level of integrity and professionalism.
Must possess solid time management skills.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook .
ERP experience preferred - IQMS is a Plus.
Must possess good communication skills, written and verbal, and must be able to interact with customers and employees.
Strong attention to details, highly organized, able to multi-task.
Must be punctual and dependable, able to work with little supervision. Must be able to maintain files in a neat and orderly manner.