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Manager, enterprise content management skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Abhijit Roy
Below we've compiled a list of the most critical manager, enterprise content management skills. We ranked the top skills for managers, enterprise content management based on the percentage of resumes they appeared on. For example, 19.5% of manager, enterprise content management resumes contained enterprise risk management as a skill. Continue reading to find out what skills a manager, enterprise content management needs to be successful in the workplace.

15 manager, enterprise content management skills for your resume and career

1. Enterprise Risk Management

Here's how managers, enterprise content management use enterprise risk management:
  • Developed and implemented an Enterprise Risk Management framework designed to identify, assess, mitigate and monitor risks to strategic objectives.

2. Project Management

Here's how managers, enterprise content management use project management:
  • Coordinated training across all management levels to set and clarify expectations of formalized project management role.
  • Performed day-to-day project management of concurrent client projects.

3. ERM

Here's how managers, enterprise content management use erm:
  • Developed and continued maturity of the Bank's ERM program through collaboration and relationship building within the Bank and Enterprise.
  • Embedded ERM within the business to facilitate risk assessments, mitigation development, and result reporting.

4. Governance

Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.

Here's how managers, enterprise content management use governance:
  • Launched and led a redefined corporate data governance organization.
  • Partnered to create all change management, process and governance documentation, for the Basel Issue Management team.

5. Enterprise Content Management

Here's how managers, enterprise content management use enterprise content management:
  • Led the Enterprise Content Management business area, increased overall production, streamlined menu of services, and implemented enterprise-wide initiatives.
  • Coordinate with various business units within the company in developing Enterprise Content Management Architecture.

6. ECM

Here's how managers, enterprise content management use ecm:
  • Managed ECM and Messaging Specialists with a growth path for several additional resources due to increased demand.
  • Created ECM accounts for Twitter, Facebook, LinkedIn, and blogs.

7. Direct Reports

Here's how managers, enterprise content management use direct reports:
  • Assist direct reports with project prioritization.
  • Manage technical team of 8 direct reports focused on technology innovation while ensuring a highly responsive and constantly available global environment.

8. SharePoint

Here's how managers, enterprise content management use sharepoint:
  • Develop training materials, presentations, best practices and provide application support for Merck's SharePoint 2010 based community portal.
  • Established first MST Standards for Status reporting and constructed SharePoint dashboard to facilitate weekly cross company CIO-VP review.

9. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how managers, enterprise content management use crm:
  • Assisted with the maintenance of product taxonomy and metadata on CRM system.
  • Write and maintain documentation for CRM system and all system interfaces including specifications for system and all interface application enhancements.

10. Operational Risk

Operational risk stands for the risk of loss that occurs as a result of failed or ineffective internal processes, systems, and people, which can obstruct the flow of business activities.

Here's how managers, enterprise content management use operational risk:
  • Socialize, train and advise operational risk managers on business continuity concepts and risk scoring methodology use for assessing business risk.
  • Performed operational risk reviews and incident management.

11. SQL Server

Here's how managers, enterprise content management use sql server:
  • Oversee development of manufacturing data collection system written in C++/Microsoft SQL Server.
  • Redesigned database structures using SQL Server 2000, optimized stored procedures and indexes, and increased overall application speed.

12. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how managers, enterprise content management use java:
  • Led development of Java (J2EE) application for presenting store Planograms to Home Depot store managers.
  • Worked with architects to create solution utilizing Captiva, Documentum, Java and IBM WebSphere ESB for legacy system integration.

13. Business Continuity

Business continuity is the process of outlining how a business will operate during any unplanned disruption or changes to the operations. A business continuity plan provides detailed strategies on how business operations should be optimized, modified, or maintained during any long-term or short-term disruptions.

Here's how managers, enterprise content management use business continuity:
  • Developed and facilitate a business continuity risk scoring methodology for the enterprise Business Area Risk and Control (e.g.
  • Collaborate with internal partners to ensure business continuity initiatives are met and maintained (e.g.

14. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how managers, enterprise content management use salesforce:
  • Managed and reported analytics via Salesforce and Eloqua.

15. UAT

UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.

Here's how managers, enterprise content management use uat:
  • Provided requirements; assisted with UAT and the production validation of 300+ issues.
top-skills

What skills help Managers, Enterprise Content Management find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all manager, enterprise content managements possess?

Abhijit Roy

Professor of Marketing, University of Scranton

These are very important, yet harder to quantify skills, not only for marketing professionals but for business graduates in general. They include the ability to make sound decisions under pressure, having a high emotional intelligence quotient (EQ) as embodied by having empathy towards coworkers and subordinates, delegating appropriately, mentoring, communicating, time management, maintaining positivity despite setbacks and adapting to unforeseen challenges, being flexible, being persuasive and assertive at appropriate moments, yet being collaborative, seeking feedback, and the ability to negotiate and resolve conflicts when needed, amongst others.

Soft skills are typically more instrumental in enabling candidates to fit into an organization's culture and be strong candidates for promotion. Most marketing jobs involve candidates representing their brand initiatives and building strong client relationships, so interpersonal, and other soft skills are often valued more than hard skills. The strongest case for having excellent soft skills is that they are more easily transferable across various jobs and industries.
Do you want to know more?
Read more about what experts have to say about manager, enterprise content management

List of manager, enterprise content management skills to add to your resume

Manager, enterprise content management skills

The most important skills for a manager, enterprise content management resume and required skills for a manager, enterprise content management to have include:

  • Enterprise Risk Management
  • Project Management
  • ERM
  • Governance
  • Enterprise Content Management
  • ECM
  • Direct Reports
  • SharePoint
  • CRM
  • Operational Risk
  • SQL Server
  • Java
  • Business Continuity
  • Salesforce
  • UAT
  • Filenet
  • Product Management
  • Slas
  • Performance Management
  • Onbase
  • SME
  • Management Activities
  • Enterprise Applications
  • Shared Services
  • Risk Management
  • ETL
  • Executive Management
  • ROI
  • Vendor Management
  • PMO
  • Credit Risk
  • Technical Resources
  • Digital Assets
  • MDM
  • Intranet
  • HR
  • Cost Savings
  • Windows
  • RFP

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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