Job Title: Customer Service Manager
Salary: $85,000-$100,000 base salary
Benefits: Eligible for Dental, Vision, Medical, 401(k)
About the Role
This Customer Service Manager role is a highly visible, customer-facing position supporting active customers in a fast-paced manufacturing environment. You will manage end-to-end order processing, proactively communicate with customers regarding order status, delays, and logistics, and serve as a trusted point of contact for ongoing client needs.
Must-Have Qualifications
3-5 years of true customer service management experience.
Experience in manufacturing or a similar operational environment (no retail or call center backgrounds)
High school diploma or equivalent required; Bachelor's preferred (or equivalent experience)
Proficiency in SAP, Microsoft Office, Excel, and other web-based systems
Demonstrated experience in order entry and diffusing customer complaints
Soft Skills & Leadership Traits
Customer-centric and service-oriented mindset
Thick skin; able to handle difficult conversations professionally
Strong problem-solving and conflict resolution skills
Proactive, forward-facing, and solutions-focused
Confident communicator with the ability to build strong customer relationships
Adaptable, resilient, and able to thrive in a fast-paced environment
Strong ownership and accountability for outcomes
Key Responsibilities
Input, manage, and review customer orders for accuracy and readiness for shipment
Proactively communicate with customers regarding delays, changes, or issues
Direct customer interaction on a daily basis
Previous experience managing or mentoring staff (will have 2 direct reports)
Coordinate deliveries and ensure customer carriers are prepared
Maintain and manage repeat customer relationships
Handle inquiries, complaints, and escalations professionally
Generate and maintain order, billing, and service-level reports
Perform daily billing and process debits/credits as needed
Maintain customer pricing files
Coordinate warehouse pickups with customers, sales, and third-party warehouses
Lead and manage Customer Service functions and staff (for managerial role)
Optimize processes to achieve KPIs and maintain accurate SAP master data
Evaluate vendor/3PL partner performance and resolve quality or logistics issues
$85k-100k yearly 4d ago
Looking for a job?
Let Zippia find it for you.
Operations Manager
Courier Express 3.9
Manager job in Fayetteville, NC
available
$55k-60k
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.
Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
2+ year's previous managerial experience in managing a Sort Operation preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.
Computer Skills Preferred:
Microsoft Office
Typing efficiency
$55k-60k yearly 2d ago
Mgr, NMM Shift Ops L-Area
Savannah River Nuclear Solutions 4.5
Manager job in Rockingham, NC
13-Jan-2026
Mgr, NMM Shift Ops L-Area
Nuclear Materials
10611BR
Who We Are
As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms. The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too.
Job Family
Operations
Discipline
Operations
Career Level
M2
Salary Range
$95,700 - $134,000
Note for Salary
This is the range within which SRNS expects the majority of qualified candidates would enter this role if offered. Actual offers may be more or less than the amounts shown depending on candidate's qualifications, experience, internal equity, and other factors.
Job Family Description
Operations personnel have overall responsibility for the execution of nuclear non-proliferation, defense programs, and environmental remediation mission activities, as well as the management and coordination of multi-functional areas. This includes Radiological, Maintenance, Engineering, Nuclear Criticality, Quality Assurance, Nuclear Material Control & Accountability, and Weapons Production activities. Operations personnel oversee the safe and efficient functioning of plant systems, equipment, and machinery in a nuclear setting. They monitor operational parameters, conduct routine inspections, and ensure adherence to safety protocols and regulatory requirements. They may respond to alarms, troubleshoot various issues, and implement corrective actions as needed to maintain operational stability.
Discipline Description
Operations personnel perform direct production functions such as monitor and operate process systems, handle and manipulate nuclear materials, and ensure the safe and optimally efficient operation of facility systems and equipment. They conduct work via procedures and training and maintain area-specific qualifications. They monitor process instrumentation and respond to alarms. Operations personnel operate equipment such as forklifts, pumps, valves, cranes, instrumentation, and other auxiliary equipment. They perform rounds and continually assess to ensure facility systems are operating properly and are being maintained within required limits. They perform unique and highly complex tasks such as glovebox operations, control room operations, and crane production operations. They operate distributed control systems (DCS), monitor, and interpret DCS readings. They function in a variety of contingency roles such as emergency response functions in support of operations.
Some Typical Duties & Responsibilities Include:
Senior line manager position responsible for the
safe, efficient, and disciplined conduct of all Nuclear Materials Management facility activities in L-Area, including fuel handling, nuclear material receipt, shipping and storage and general building operations. Directs all aspects of facility operations on assigned shift, and authorizes performance of all scheduled facility activities. Provides daily routine direction to operations, maintenance, radiological control, and construction personnel.
Independently makes decisions regarding operability of plant systems and components in accordance with established procedures.
Maintains facilities within the bounds of the Technical Safety Requirements, DOE Orders and SCDHEC regulations to ensure the health and safety of the general public and site employees. Performs the duties of ORPS reporting official and determines reportability for emergency and abnormal events, conditions and concerns affecting the L facilities. Supervises the training and qualification of facility operators in the various facility watch stations.
Major Responsibilities
Manages daily routine operations at the L facilities. Directs shift personnel using the Integrated Safety Management System to ensure operations are performed safely and in accordance with approved procedures. Supervises operation of facility equipment, fuel handling activities and nuclear material receipt, shipping and storage to ensure safe and efficient operations within the bounds of the authorization basis and procedural requirements. Ensures fuel handling and nuclear material receipt, shipping and storage activities are conducted in accordance with established procedures to ensure compliance with all regulatory, authorization basis and criticality control requirements. Tours L facilities frequently, setting management performance expectations for operations
personnel, identifying adverse conditions and initiating corrective actions. Acts as senior management representative during back shift and weekend operations.
Reviews, approves, and directs shift work control activities. Prioritizes resources, including operations, maintenance, radiological controls and construction to perform work activities in accordance with approved schedules.
Authorizes facility status changes, work initiation, lockouts, temporary modifications, etc., and coordinates facility system status changes. Monitors and evaluates work activities for schedule compliance and impacts to facility technical safety requirements, safety & security and in-progress operational activities.
Provides guidance and oversight for operations, maintenance, radiological controls and engineering on shift. Performs periodic and regular evaluations of operating personnel. Evaluates shift performance and compliance with the Conduct of Operations, providing instruction, guidance or counselling as required. Identifies and implements programs for personnel performance improvement via performance management. Ensures all shift personnel are accountable for their performance through counseling, performance appraisals, recognition programs and disciplinary action when required.
Ensures assigned personnel meet on-the-job training requirements. Ensure shift operating personnel are properly trained and qualified to perform the tasks to which they are assigned. Participate as required to maintain qualifications.
Evaluates and resolves abnormal events, conditions and concerns, responding to and classifying events in a timely manner in accordance with facility and ORPS procedures. During transient, abnormal or emergency conditions, directs facility emergency response organization personnel (operations and support groups) to mitigate the consequences of adverse conditions to ensure safety of site employees and the general public. Notifies senior management and Department of Energy (DOE) officials of facility status and mitigative actions.
Ensures shift operating crews are knowledgeable of the review changes to operating procedures, plant modifications, standing order, shift orders, and authorization basis documents as needed.
Ensures shift minimum staffing requirements are met for authorization basis compliance and scheduled facility evolutions.
Required Qualifications
* Eight or more years of experience (YOE) as an individual contributor in one or more of the roles managed, OR Bachelor's Degree in a relevant field plus five or more years of experience (YOE) in one or more of the roles managed, OR Master's Degree in a relevant field plus three or more year of experience (YOE) in one or more of the roles managed
* Equivalencies to experience and education requirements will be considered
We'd Also Like to See
College degree preferred. Nuclear operations, engineering and maintenance experience, and management experience preferred. Detailed knowledge of L Area systems, normal and abnormal operating procedures, Criticality Controls, Conduct of Operations, applied fundamentals, work control procedures, safety procedures and requirements, and ORPS procedures.
Knowledge of management policies, practices and procedures, and Human Resources policies, practices and procedures. Knowledge of environmental procedures, and Material Control and Accountability (MC&A) procedures.
Specialized training in Unreviewed Safety Question Determination (USQD), Safeguards & Security, Emergency
Response Organization (ERO), Radiation Worker II, Respiratory Training, ORPS reporting desirable.
Career Band
Management
Career Band Description
* Roles in this band provide people management direction to ensure the overall effective functioning of a function, sub-function, department or administrative process by implementing strategies and processes, and by building a high-performing team
* Achieves goals through the work of others
* Management responsibilities include performance appraisals, pay reviews, training and development
* Job focus is on managing others and applying operational or strategic management skills
Career Level Description
Manages professional employees with accountability for the performance and results of their team, and is guided by policies, procedures and departmental plans while receiving guidance from senior leadership.
Security Clearance Information
SRNS is required by DOE to conduct a pre-employment drug & alcohol test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.
Clearance Required to Perform Job
Q
What We Offer
Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce. We ensure high quality outcomes of each service provider by consistent monitoring and oversight for positive results. We also negotiate cost effective premiums that will meet the needs of our evolving workforce. Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family. Some of the Benefits offered to full service employees include:
- Medical, Dental, and Vision insurance options
- Critical Illness and Accident Insurance
- Employer paid life insurance with buy up options
- Employer paid Short Term and Long Term Disability
- 401(k) with Employer Match
- Various wellness programs
- Paid Time Off and Holidays
- Discounts and other supplemental benefits
SRNS employees are critical to the success of SRNS, all while making the world a safer place. The work that we do every day makes a difference.
Standards of Excellence
The SRNS vision states that we will "be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience." This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day. Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.
Note:
SRNS is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. SRNS utilizes the Disabled Veteran Enhancement Opportunities program which is aimed at improving employment opportunities for disabled veterans at the Savannah River Site (SRS). SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at , or by e-mail at .
Job Expires
27-Jan-2026
$34k-45k yearly est. 2d ago
Dual Property Assistant General Manager
Wintergreen Hospitality
Manager job in Smithfield, NC
We are looking for a creative, experienced and thoughtful leader to be the Dual Property Assistant General Manager for the Hampton Inn and the Home2 Suites by Hilton in Smithfield, NC.
The opportunity:
We're focused on building a servant-minded environment made of people dedicated to taking great care of their colleagues and guests. Our team is committed to creating an environment where the leader in this role will have a chance to learn and grow as a hospitality professional while bringing their unique perspective to their work.
If you spend much of your time thinking about how you can serve others, we want to speak with you. If you crave autonomy, purpose, and mastery, this is the role for you. If you have ideas that other hospitality management companies have resisted, we want to hear them. While you are helping cultivate a welcoming and supportive environment for our hotel team, we are also committed to nurturing your growth and development as well.
Here are the top attributes we're looking for in this leader:
Natural disposition toward generosity and friendliness
Capacity to handle complex challenges simultaneously
Extraordinary oral and written communication skills
Sharp emotional intelligence
Attentive and thorough in all work
Servant mentality (humility and self awareness, willingness to serve other people, including guests and coworkers)
The responsibility:
The Dual Property Assistant General Manager plays a critical role in supporting the GM daily while also being the team leader for multiple teams. You can expect to lend a hand tackling administrative tasks for each property while also coaching and developing team members at each hotel. If you're looking for an opportunity to apply your expertise across a wide scope of hotel operations and leadership, this is a well suited responsibility. In this role, you're also expected to form strong connections with our team members, guests, vendors and the community.
What You Will be Expected to do:
Recruit, orient, and train new team members on technical systems along with hotel culture and values
Build and improve workflow processes such as staff scheduling, supply ordering, and communications
Tactfully coach team members by creating a transparent work environment where feedback is encouraged to drive high caliber performance
Dream up ways of making the welcome experience magical then designing, testing, and implementing ideas
Serve as ongoing role model for other property leaders and the Welcome Team at both hotels
Serve as front office contact for Hilton and property champion for Hilton Honors and brand initiatives
Maintain front office related brand standards for Hilton Worldwide
Provide support and leadership to other hotel teams where needed
Assist GM with administrative tasks that support the hotel
Represent hotel during community engagements in Johnston County and beyond
Prepare yourself through professional development to eventually step into the General Manager role
***Paid medical, dental, vision, life insurance offered; PTO active after 90 days.
$41k-62k yearly est. 2d ago
Market Area Manager - Greenville, NC
Credit Acceptance 4.5
Manager job in Fayetteville, NC
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSALP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$24k-33k yearly est. 1d ago
Regional Customer Service Manager
Fortrex
Manager job in Fayetteville, NC
Exempt: Yes Department: Operations Reports To: Director, Field Services and Fabrication Date Prepared: June 08, 2018 Date Revised: September 01, 2021 Safety Sensitive: No
This position will be responsible for ensuring that the System Specialist's and Customer Service
Technicians in their region are working to achieve and maintain our 5 objectives as well as focusing
on our customers needs and demands. *THIS IS A SAFETY-SENSITIVE JOB FOR PURPOSES OF THE ARKANSAS MEDICAL MARIJUANA AMENDMENT*
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manage a team of 4 to 5 System Specialists to ensure our customers are serviced properly.
2. Evaluate employees and develop an employee retention program.
3. Budget (manage overtime, manage travel, truck inventory, parts inventory).
4. Work with Training Coordinator to maximize employee development.
5. Develop and refine procedures that ensure worker safety.
6. Hire and fire employees.
7. Ensure that Service objectives are met.
8. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Due to the nature of this work, you must be 18 years of age or older to apply.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 4 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Drivers License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS HACCP Certified SOFTWARE SKILLS REQUIRED
Advanced: Spreadsheet
Intermediate: Alphanumeric Data Entry, Contact Management, Presentation/PowerPoint, Word Processing/Typing
Basic: 10-Key, Accounting, Database
INITIATIVE AND INGENUITY SUPERVISION RECEIVED
Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor.
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the work operations of a group of employees, all performing basically the same type of work.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of small organizational component and the organization's clientele.
MENTAL DEMAND
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
ANALYTICAL ABILITY / PROBLEM SOLVING
Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential.
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a moderate size group (8-15) of employees engaged in important, complex operations, consisting of employees in different classifications who perform a wide variety of duties.
Supervises the following departments: East and West service units
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $150,000 to $1,000,000.
ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
ACCOUNTABILITY FREEDOM TO ACT
Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight.
ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower.
Small. Job creates a monetary impact for the organization from $100,000 to $1mm.
IMPACT ON END RESULTS
Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization.
PUBLIC CONTACT
Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.
EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.)
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is regularly exposed to toxic or caustic chemicals; frequently exposed to fumes or airborne particles, outdoor weather conditions, wet or humid conditions, risk of electrical shock; and occasionally exposed to work near moving mechanical parts, work in high, precarious places, extreme cold, extreme heat. The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to walk; and frequently required to stand, sit; occasionally required to use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.
ADDITIONAL INFORMATION
Not indicated.
WHAT WE OFFER:
· Medical, Dental, & Vision Insurance
· Basic Life Insurance
· 401k Retirement Plan
· Paid Holidays
· Paid Vacation
· Employee Assistance Program
· Training & Development Opportunities
Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If an employee requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.
$42k-80k yearly est. 21d ago
Full Time Customer Service Manager 58
Privacy/Disclaimer Agreement
Manager job in Apex, NC
Full Time Customer Service Manager 58(Job Number: 2601649) Full-time Description SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.
This requires a defined level of management skills, product knowledge, and cooperation with fellow associates.
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office.
Is responsible with the overall direction, coordination, and evaluation of these departments.
Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards.
Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed.
Provide immediate coaching/feedback to associates who are not in compliance with expectations.
Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
One of the top business priorities is to assist any customer or potential customer.
Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Customers are among Harris Teeter's most valuable assets.
Every associate represents Harris Teeter to our customers and the public.
The way associates perform their jobs presents an image of the entire Company.
Customers judge Harris Teeter by how they are treated each time they have contact with an associate.
Harris Teeter will provide training to all associates who have extensive customer contact.
If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the appropriate department manager or manager-on-duty for resolution.
Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but also on Harris Teeter as a whole.
Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.
Your primary job function is to personally perform this first set of functions while ensuring that all Customer Service associates also perform them.
Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
Reflect an appropriate business image to customers and visitors.
How you dress your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates.
During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance.
You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled.
When you are absent or late, it places a burden on other associates and can impact productivity and service.
In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Your job performance is required to demonstrate the highest level of customer service.
Never be rude to a customer or associate under any circumstance.
Operate cash register in customer service area and operate a floor register when appropriate.
When on a floor register, initiate interaction with customers on the sales floor and cheerfully invite customers into your line.
Ask the customers questions regarding their shopping needs.
When performing cashier duties, perform the following functions: Smile at, speak to, and serve every customer; Greet every customer; Make eye contact; Speak clearly and enthusiastically; Follow proper VIC card procedures; Call customers by their name and always tell customers “thank you for shopping with us today!” Follow through on customer requests.
If you cannot say “yes” to a customer's request, bring in the manager-on-duty.
Never turn down business.
Bag groceries when appropriate.
Cheerfully bag groceries however the customer requests.
Communicate with customers and fellow associates regarding current promotions, marketing campaigns, and essential products.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner.
Respond back to people on “hold” in a timely manner.
Keep Our Shelves Properly Stocked.
Check register merchandising displays regularly to ensure the availability of advertised items and/or samples.
Understand the overall Customer Service Department's operation and systems.
Contact corporate help desk when system issues cannot be corrected at store level.
Contact your Front End Specialist for assistance with Front-End policies, procedures, or standards.
Adapt to various situations and adjust to shifting priorities.
Be flexible and able to perform multiple tasks.
Provide assistance to fellow associates to complete daily tasks and other duties as assigned.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire store.
Keep Our Stores Clean.
Comply with Health Department requirements and follow Harris Teeter sanitation procedures.
Keep work area clean at all times.
Follow all safety regulations and help keep the store free of dangerous situations.
Immediately inform management of all accidents and/or safety hazards.
Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates.
Be a team player.
Support and assist your fellow associates without complaint.
Be open to new ideas and opportunities.
Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
SUPERVISORY JOB FUNCTIONS Manage the department as to maximize customer service and minimize customer complaints.
Be knowledgeable of department and store sales and profit objectives.
Review and analyze all financial and productivity reports and data.
Monitor and analyze sales and labor hours used on a daily and weekly basis.
Make timely and effective decisions based on this analysis.
Forecast sales and sales per labor hour for upcoming week and effectively schedule associates.
Perform assigned VLM duties according to standards.
Maintain security of confidential information.
Assign duties to associates.
Collect returned checks.
Administer returned check program.
Ensure compliance with Company policy regarding bad checks and other financial instruments tendered by associates.
Perform duties of all direct reports when appropriate.
Comply with and enforce all state and local ABC, tobacco, and DOA laws and regulations.
Train and monitor associates to ensure same.
Listen to both customer and associate complaints, and resolve problems to restore and promote good customer and associate relations.
Ensure that the Customer Service department's inventory levels support the customers' requests for all ad and standard products.
Correctly conduct period inventories according to established procedures.
Order supplies to minimize out-of-stocks and maintain designated inventory levels.
Record and follow up on any in-store maintenance.
Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Recruit, interview, and hire competent Customer Service associates to maintain proper staffing levels for the Customer Service department.
Ensure new Customer Service associates are properly oriented to your department and understand their benefits package.
Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process.
Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs.
Encourage and make time for cross training.
Ensure all associates receive appropriate break and meal periods.
Develop future Customer Service (assistant) department managers.
Have a working knowledge of the mission and goals of your department, your store, and your Company.
Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates.
Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate.
Encourage associates to make suggestions for process improvements.
Ensure they receive recognition for their ideas.
Recognize exemplary job performance.
Acknowledge positive job performance daily.
Fairly evaluate associates' performance on their evaluations.
Address performance problems or record associates' inappropriate behavior when it occurs, using the Constructive Advice forms.
Discuss behavior and possible corrective action with associates to create an action plan.
Sign off on the documents with those associates involved and submit to PFS for review.
Qualifications QUALIFICATIONS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS.
Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE.
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS.
Commitment to unparalleled customer service.
Excellent communication and interpersonal skills.
Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS.
Ability to read and comprehend simple instructions, short correspondence, and memos [in English].
Ability to write simple correspondence [in English].
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition Weight Frequently - near constant work Up to 25 lbs Intermittently - up to several times an hour Up to 50 lbs Occasionally - up to several times a shift Up to 75 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting.
Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater.
Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
The associate is occasionally required to climb or balance and stoop, kneel, or crouch.
The associate must frequently lift and/or move up to 25 pounds and reach 6 to 48 inches, intermittently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds and reach from 6 to 72 inches.
Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts.
The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
The noise level in the work environment is usually moderate.
COMPENTENCIES.
To perform the job successfully, an individual are required to demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks English clearly and persuasively in positive, negative, emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Primary Location NC-APEX-STORE 058 - APEXJob Customer ServiceJob Posting Jan 19, 2026, 4:55:16 PM-Jan 27, 2026, 4:59:00 AM
$44k-84k yearly est. Auto-Apply 2d ago
FT Manager Customer Service (H)
Ahold Delhaize
Manager job in Clayton, NC
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
FT Manager Customer Service (H)
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
$44k-85k yearly est. 22d ago
Business Manager
914 St. Mary Magdalene Church
Manager job in Apex, NC
Job Description
The Business Manager is a full-time exempt position that is responsible for budgeting and financial management for the parish and school, HR administration (e.g., policies, procedures, compliance, etc.) for the parish, facilities oversight, and participation in parish and school committees. The Business Manager is the primary person responsible for parish operations. The role is intended as support to the work of the Pastor and the other parish ministries. The Business Manager should have management experience in the areas of responsibility and possess excellent communication skills. Other management skills required are in the areas of organization, finances, human resources, and property. Practical leadership and collaboration are needed to work with the parish staff, with the Pastoral Council, with the Finance Council, etc.
Working Relationships:
Pastor. The Business Manager reports to the Pastor. But the model of this relationship could be seen as mutual responsibility for the parish, with the Business Manager's focus on the material and/or administration and the Pastor's focus on the spiritual.
School Principal. The Business Manager provides advice, counsel, and suggested direction in the budget creation and management of the school, including the strategic setting of tuition rates necessary to achieve a balanced budget.
Office Staff. The Business Manager is responsible for the administrative and financial staff, in establishing the goals and objectives and in the day-to-day operation.
Facilities. The Business Manager is responsible for buildings and grounds and for the staff that maintain them.
Parish Groups. The Business Manager is the primary staff liaison to the Pastoral Council, the Finance Council, the School Board (representing the pastor), and the Buildings and Grounds Committee. Works with the Finance Council to establish plans and budgets for the parish and the school as well as establishing other financial directions.
Diocese of Raleigh. The Business Manager interacts with Stewardship and Development, Property Management, Human Resources, Finance, and other personnel at the diocese.
Volunteers. The Business Manager supports multiple volunteer groups and individuals in the parish and school.
Key Responsibilities:
Financial. Responsible for establishing and managing the operating budgets for the parish, consulting with the Parish Finance Council and the Pastor during the budget process; and in conjunction with the School Board financial committee and the Pastor, provide advice, counsel, and suggested direction to the principal regarding the school budget process. Ensure proper financial stewardship of the parish and school, including operating without a deficit, meeting the budget, and fulfilling loan and other financial obligations to the Diocese and outside vendors. Report budget results monthly to Finance Council, semi-annually to the parish and school, and annually to the diocese. Responsible for long-range financial plan.
Administration. Responsible for the daily operation of the parish office and the delivery of the multiple supports to the parish that the administrative staff supplies. Manage the weekly staff meeting.
Human Resources. Directly supervise parish office and maintenance staff. Assists the Pastor in his supervision of the music, liturgy, pastoral associate, and faith development staffs. Completes or assists pastor in completion of the annual performance evaluations. Assists pastor and selection committee in recruitment and hiring. Collaborates with pastor on any termination. Ensures that staff receive appropriate training for their position. Ensures that wages and benefits are correctly administered.
Physical Resources. Ensure the long-term upkeep and improvement of facilities by establishing and managing a budget (reserve fund) for replacement of capital items. Working with the maintenance manager, establish the annual operating plan to ensure the necessary financial and human resources to maintain and keep clean our multiple buildings. Manage or provide oversight for any external contracts. Through regular/weekly meetings with the maintenance manager, ensure that necessary actions are being taken for safety, security, environmental, and financial good order.
Technology. Provide an appropriate level of technology, with a focus on computers and telephony, to enable productive communication. Both long-term and annual planning and budgeting are needed. Through regular/weekly meetings with the IT manager, ensure that the support is consistently at the necessary level.
School tuition rates. In collaboration with the Pastor, annually determine for each school parent whether their tuition rate will be that of a parishioner or non-parishioner based on established diocesan/parish policy.
Parish and School Committees. Serve as staff liaison to the Finance Council and the Buildings and Grounds Committee. Supports the Pastor in his relationships with the Pastoral Council, and the School Board.
Minimum Requirements:
BA/BS in business, accounting or related discipline with five to seven years demonstrated experience in finance and accounting or closely related experience.
Three to five years supervisory/management experience.
Strong leadership, collaboration, and conflict resolution skillset.
Strong oral and written communication skills.
Must have a proven ability to manage complex schedules, track multiple project deadlines concurrently, and efficiently organize documentation.
Experience handling confidential, sensitive, timely and critical matters using good judgment, tact, respect and discretion.
Knowledge of HR practices including policies, procedures, recruitment, benefits, onboarding, and federal/state laws.
Familiarity of safety and security issues.
Must have demonstrated experience in appropriate computer technology skills; must be proficient with Microsoft office suite software.
Must satisfactorily complete the required criminal background and reference checks.
Must complete Diocese-sponsored Safe Environment Training after hire.
Preferred Qualifications:
Roman Catholic in good standing preferred.
Non-Profit/Church Finance Experience preferred.
Familiarity with QuickBooks or ParishSoft accounting software is a plus.
In addition to a competitive salary, the diocese provides a comprehensive benefits package, including medical, dental, vision, life and long-term disability insurance, PTO, and a generous 403(b) plan.
$59k-111k yearly est. 29d ago
District Manager
Subway-34886-0
Manager job in Laurinburg, NC
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$79k-128k yearly est. 27d ago
District Manager
Subway-5614-0
Manager job in Laurinburg, NC
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$79k-128k yearly est. 27d ago
Veterinary Business Manager
Petfolk
Manager job in Holly Springs, NC
At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter.
Reports to: Regional Partner / Director of Operations
About the Role
At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams.
As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected.
This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk.
What You'll Do
Client Experience & Hospitality
* Lead from the floor, greeting clients and setting a tone of warmth and professionalism
* Proactively step into service gaps to maintain a seamless experience
* Resolve client concerns with empathy, confidence, and professionalism
Team Leadership & Culture
* Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care"
* Coach team members on communication, body language, and client interactions
* Drive team engagement through daily huddles, recognition, and feedback
Hospital Operations
* Manage daily staffing and schedule alignment based on client demand
* Monitor clinic flow and make real-time adjustments to eliminate bottlenecks
* Ensure hospital opens and closes in a clean, prepared, and professional state
* Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms
Business Performance & Growth
* Own key metrics: appointment capacity, revenue, rebooking, client retention
* Oversee labor budgets, payroll, and inventory management
* Collaborate with Regional Leadership on business planning and strategic growth
What You Bring
* 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic)
* A natural leader and connector who thrives in client-facing roles
* Strong operational instincts and attention to detail
* Excellent communication and conflict resolution skills
* Comfort with data, metrics, and continuous improvement
Compensation & Benefits
* Equity Ownership (Stock Options)
* Profit-Share Potential
* Generous PTO + Paid Holidays
* Health, Dental, Vision, Disability & Life Insurance
* Employee Discounts & Petfolk Swag
Path to Business Partner
At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step.
If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center.
As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk.
Why Petfolk
We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard.
Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful.
Join us in building the future of veterinary care - one incredible experience at a time.
This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
* ---
Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
$59k-111k yearly est. 22d ago
District Manager
Victra-Verizon Wireless Premium Retailer
Manager job in Apex, NC
Job Description
District Manager
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed.
Compensation
Base Pay: $63,354 - $73,354
Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $97938 per year per year for this role.
What you'll be doing...
Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success.
You will also:
Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels.
Actively manage, train, coach, and supervise your Store Managers.
Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district.
Ensure that location sales teams are always following policies and procedures of Victra.
Provide and model extraordinary services to ensure customer satisfaction.
Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district.
Analyze district sales results and trends to achieve increases and maximize sales.
Ensure each location maintains a high standard of merchandising, proper displays, and appearance.
Responsible for inventory shrinkage and security of district locations.
Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors.
Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals.
Clearly communicate objectives and priorities to Store Managers
Regularly visit all stores in your district to inspire, train, and motivate employees.
Personally audit each location under their control a minimum of one time per month
Evaluate training effectiveness and provide performance feedback.
Monitor and distribute inventory throughout your region.
Facilitate the implementation of new policies and procedures throughout your district
Communicate marketing and other operational needs to appropriate corporate departments.
Schedule and monitor employee time to ensure that company goals are appropriately met.
Other duties as assigned.
Here's what we can offer you in exchange for your world-class work:
Paid Training
Premium Health, Dental, and Vision Insurance
Paid Maternity Leave
401K Match
Tuition Reimbursement
50% off Verizon Service
VNation Disaster Relief
Referral Bonus
Frequent Contests
Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
What we're looking for...
High school diploma or GED
High School diploma, College degree preferred
5-7 years of experience in Retail sales environment
4 years in a leadership/supervisory role
At least 18 years of age
Legally authorized to work in the United States
Physical Requirements
Ability to lift up to 10 pounds.
Ability to bend, squat and stretch for purposes of inventory and stocking.
Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
75% travel
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$63.4k-73.4k yearly 12d ago
10155 Store Manager
Cosmoprof 3.2
Manager job in Fayetteville, NC
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$30k-41k yearly est. Auto-Apply 60d+ ago
District Manager
Subway-19201-0
Manager job in Hamlet, NC
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$79k-128k yearly est. 27d ago
District Manager
Victra 4.0
Manager job in Apex, NC
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed.
Compensation
Base Pay: $63,354 - $73,354
Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $97938 per year for this role.
What you'll be doing...
Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success.
You will also:
* Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels.
* Actively manage, train, coach, and supervise your Store Managers.
* Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district.
* Ensure that location sales teams are always following policies and procedures of Victra.
* Provide and model extraordinary services to ensure customer satisfaction.
* Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district.
* Analyze district sales results and trends to achieve increases and maximize sales.
* Ensure each location maintains a high standard of merchandising, proper displays, and appearance.
* Responsible for inventory shrinkage and security of district locations.
* Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors.
* Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals.
* Clearly communicate objectives and priorities to Store Managers
* Regularly visit all stores in your district to inspire, train, and motivate employees.
* Personally audit each location under their control a minimum of one time per month
* Evaluate training effectiveness and provide performance feedback.
* Monitor and distribute inventory throughout your region.
* Facilitate the implementation of new policies and procedures throughout your district
* Communicate marketing and other operational needs to appropriate corporate departments.
* Schedule and monitor employee time to ensure that company goals are appropriately met.
* Other duties as assigned.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
What we're looking for...
* High school diploma or GED
* High School diploma, College degree preferred
* 5-7 years of experience in Retail sales environment
* 4 years in a leadership/supervisory role
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift up to 10 pounds.
* Ability to bend, squat and stretch for purposes of inventory and stocking.
* Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
* 75% travel
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$63.4k-73.4k yearly 4d ago
Business Manager
Catholic Diocese Brand 4.3
Manager job in Apex, NC
The Business Manager is a full-time exempt position that is responsible for budgeting and financial management for the parish and school, HR administration (e.g., policies, procedures, compliance, etc.) for the parish, facilities oversight, and participation in parish and school committees. The Business Manager is the primary person responsible for parish operations. The role is intended as support to the work of the Pastor and the other parish ministries. The Business Manager should have management experience in the areas of responsibility and possess excellent communication skills. Other management skills required are in the areas of organization, finances, human resources, and property. Practical leadership and collaboration are needed to work with the parish staff, with the Pastoral Council, with the Finance Council, etc.
Working Relationships:
Pastor. The Business Manager reports to the Pastor. But the model of this relationship could be seen as mutual responsibility for the parish, with the Business Manager's focus on the material and/or administration and the Pastor's focus on the spiritual.
School Principal. The Business Manager provides advice, counsel, and suggested direction in the budget creation and management of the school, including the strategic setting of tuition rates necessary to achieve a balanced budget.
Office Staff. The Business Manager is responsible for the administrative and financial staff, in establishing the goals and objectives and in the day-to-day operation.
Facilities. The Business Manager is responsible for buildings and grounds and for the staff that maintain them.
Parish Groups. The Business Manager is the primary staff liaison to the Pastoral Council, the Finance Council, the School Board (representing the pastor), and the Buildings and Grounds Committee. Works with the Finance Council to establish plans and budgets for the parish and the school as well as establishing other financial directions.
Diocese of Raleigh. The Business Manager interacts with Stewardship and Development, Property Management, Human Resources, Finance, and other personnel at the diocese.
Volunteers. The Business Manager supports multiple volunteer groups and individuals in the parish and school.
Key Responsibilities:
Financial. Responsible for establishing and managing the operating budgets for the parish, consulting with the Parish Finance Council and the Pastor during the budget process; and in conjunction with the School Board financial committee and the Pastor, provide advice, counsel, and suggested direction to the principal regarding the school budget process. Ensure proper financial stewardship of the parish and school, including operating without a deficit, meeting the budget, and fulfilling loan and other financial obligations to the Diocese and outside vendors. Report budget results monthly to Finance Council, semi-annually to the parish and school, and annually to the diocese. Responsible for long-range financial plan.
Administration. Responsible for the daily operation of the parish office and the delivery of the multiple supports to the parish that the administrative staff supplies. Manage the weekly staff meeting.
Human Resources. Directly supervise parish office and maintenance staff. Assists the Pastor in his supervision of the music, liturgy, pastoral associate, and faith development staffs. Completes or assists pastor in completion of the annual performance evaluations. Assists pastor and selection committee in recruitment and hiring. Collaborates with pastor on any termination. Ensures that staff receive appropriate training for their position. Ensures that wages and benefits are correctly administered.
Physical Resources. Ensure the long-term upkeep and improvement of facilities by establishing and managing a budget (reserve fund) for replacement of capital items. Working with the maintenance manager, establish the annual operating plan to ensure the necessary financial and human resources to maintain and keep clean our multiple buildings. Manage or provide oversight for any external contracts. Through regular/weekly meetings with the maintenance manager, ensure that necessary actions are being taken for safety, security, environmental, and financial good order.
Technology. Provide an appropriate level of technology, with a focus on computers and telephony, to enable productive communication. Both long-term and annual planning and budgeting are needed. Through regular/weekly meetings with the IT manager, ensure that the support is consistently at the necessary level.
School tuition rates. In collaboration with the Pastor, annually determine for each school parent whether their tuition rate will be that of a parishioner or non-parishioner based on established diocesan/parish policy.
Parish and School Committees. Serve as staff liaison to the Finance Council and the Buildings and Grounds Committee. Supports the Pastor in his relationships with the Pastoral Council, and the School Board.
Minimum Requirements:
BA/BS in business, accounting or related discipline with five to seven years demonstrated experience in finance and accounting or closely related experience.
Three to five years supervisory/management experience.
Strong leadership, collaboration, and conflict resolution skillset.
Strong oral and written communication skills.
Must have a proven ability to manage complex schedules, track multiple project deadlines concurrently, and efficiently organize documentation.
Experience handling confidential, sensitive, timely and critical matters using good judgment, tact, respect and discretion.
Knowledge of HR practices including policies, procedures, recruitment, benefits, onboarding, and federal/state laws.
Familiarity of safety and security issues.
Must have demonstrated experience in appropriate computer technology skills; must be proficient with Microsoft office suite software.
Must satisfactorily complete the required criminal background and reference checks.
Must complete Diocese-sponsored Safe Environment Training after hire.
Preferred Qualifications:
Roman Catholic in good standing preferred.
Non-Profit/Church Finance Experience preferred.
Familiarity with QuickBooks or ParishSoft accounting software is a plus.
In addition to a competitive salary, the diocese provides a comprehensive benefits package, including medical, dental, vision, life and long-term disability insurance, PTO, and a generous 403(b) plan.
$53k-71k yearly est. 28d ago
District Manager
Subway-49849-0
Manager job in Laurel Hill, NC
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$79k-128k yearly est. 27d ago
Key Business Manager (51568)
Reico Kitchen & Bath 3.7
Manager job in Southern Pines, NC
ABOUT THE ROLE
Compensation Range: Base = $50,000.00 - $60,000.00 per year + commissions
The Key Business Manager operates as an entrepreneur that partners with REICO to oversee a portfolio of assigned customers, develop new business from existing clients and sell REICO products and services that offer turnkey solutions for kitchens, baths, home offices, home entertainment centers, hutches, wet bars, outdoor kitchens and many other room application. The ideal candidate will spend up to 60% on the road driving sales with local builders, contractors, and property management companies. In this role, you will liaise with cross-functional internal teams (including Project Coordinator and Designer) to improve the entire customer experience and meet ambitious individual and team-wide sales quotas.
Requirements:
General / Outside Sales experience
Experience building & maintaining sales territory
Account management experience
Kitchen & Bath design and remodel experience
Ability to focus on tasks and put in extra effort when necessary
Positive attitude and team collaboration is a must.
Proven time management skills
Strong attention to detail
Strong interpersonal skills and verbal and written communication skills.
Benefits:
Cell phone allowance
Mileage reimbursement
Salary + Commission
Employee discount
Paid time off
Medical, Vision and Dental
401K Match
Referral Bonus
Qualifications
Skills
Required
Interior Design
Advanced
Customer Service
Expert
Account Management
Advanced
Preferred
Construction Design Project Mgmt.
Some Knowledge
Time Management
Expert
Auto CAD
Some Knowledge
2020 Design
Some Knowledge
Behaviors
Required
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
Loyal: Shows firm and constant support to a cause
Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Financial: Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
High School or better.
Experience
Preferred
2 years: Proven design sales experience.
$50k-60k yearly 10d ago
Shift Manager - Urgently Hiring
Taco Bell/KFC-Holly Springs KT
Manager job in Holly Springs, NC
Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed!
What's in It for You as a Shift Leader:
Free meal every shift - fuel up on your favorite tacos!
Flexible scheduling - we'll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs - GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts - Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You'll Get From Us as a Shift Leader:
Clear leadership and development - we'll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
The average manager in Fayetteville, NC earns between $37,000 and $97,000 annually. This compares to the national average manager range of $37,000 to $92,000.