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  • Customer Service Manager

    Insight Global

    Manager job in Olympia, WA

    We are seeking a Customer Service Manager to support one of our clients in Olympia, WA. In this role, you will work directly with the customer account coordinators, general manager, and the sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service. As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. The Customer Service team plays a vital role in supporting the Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results. Day-to-Day: Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures. Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base. Help with production and scheduling needs in collaboration with the general manager. Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants. Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation. Act as a liaison between the sales team, customer service, and operations during new business onboarding. Assist in reviewing, refining, or creating training materials, process flows or change communications. Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to our client per customer contracts and agreements. Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels. Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments. Maintain primary customer service responsibility for a number of customer accounts as appropriate. Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members. In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups. Must-Haves: Minimum 2 years of customer service management experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution. B2B customer service management experience Lead a team of 3+ direct reports Proficient with Microsoft Office (Outlook, Word, Excel, etc.). Ability to do lite occasional travel. (1% to 10%) Nice-to-Have Skills: Corrugated industry experience. Experience using Kiwi, Kiwi FFF, and/or PCS. Ability to identify process improvements and work to implement solutions.
    $56k-99k yearly est. 23h ago
  • General Manager

    Crash Champions 4.3company rating

    Manager job in Renton, WA

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver's license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Crash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Posted Min Pay Rate USD $80,250.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr.
    $80.3k-150k yearly 2d ago
  • General Manager

    Hutchinson Consulting

    Manager job in Seattle, WA

    GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.
    $68k-128k yearly est. 3d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Manager job in Seattle, WA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $73.7k-86k yearly 23h ago
  • Corporate Sponsorships Manager

    Binaytara

    Manager job in Bellevue, WA

    About the Role The Corporate Sponsorships Manager plays a key role in the generation, management, and growth of corporate sponsorships for Binaytara hematology oncology conferences. This role supports sponsorship strategy, partner relationships, and conference communications, for, and collaborates closely with internal teams, faculty, vendors, and corporate partners. Key Responsibilities Communications with Partners: Manage communications with conference Chairs, Faculty, sponsors, vendors, and CME teams Participate in regular conference planning calls and manage pre- and post-conference communications Portfolio Development: Develop and maintain portfolio of corporate partners including lead cultivation Support outreach, proposals, LOIs, follow-up, and cultivation of corporate partners Help create and manage Annual Sponsorship Packages and long-term corporate partnerships Marketing Materials Development: Oversee development of sponsorship marketing materials, including annual and conference-specific prospectuses Strategic Planning: Participate in setting conference pricing, sponsorship benefits, and value propositions Data Management & Reporting: Manage sponsorship data, reporting, and internal tracking tools Supervision: Supervise and support the work of a junior team members Conference Support: Provide on-site support during in-person conferences as needed Qualifications Bachelor's degree 4-6 years of experience in corporate sponsorships, sales, fundraising, or business development Experience supporting conferences, events, or sponsorship programs Strong communication, organization, and relationship-building skills Experience managing event, LMS, and SaaS platforms Experience administering and managing data sets Experience supervising or coordinating staff preferred Healthcare, medical education, or nonprofit experience a plus Preferred Qualifications Experience working with healthcare, pharmaceutical, biotechnology, or medical education organizations. Familiarity with nonprofit and CME-related compliance standards. Experience supporting in-person conferences or trade shows.
    $96k-142k yearly est. 3d ago
  • General Manager, University Village

    Veronica Beard 3.9company rating

    Manager job in Seattle, WA

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $90k-100k yearly 1d ago
  • Assistant Store Manager

    Pop Mart

    Manager job in Bellevue, WA

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $36k-43k yearly est. 2d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Manager job in Seattle, WA

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred
    $116k-198k yearly est. 9d ago
  • Assistant Front End Manager

    Town & Country Markets 4.1company rating

    Manager job in Seattle, WA

    Must be open to work all shifts-6-2:30, 10:30-7, 2-10:30 WHO WE ARE T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. WHO YOU ARE You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food! WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK) We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff! THE SMALL PRINT WE WANT YOU TO BE AWARE OF T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . . Providing excellent customer service by engaging with the customer in a friendly manner, swiftly checking them out with accuracy and ensuring they leave the market with a positive experience. Managing the front end and perimeter departments in the absence of the manager. Monitoring all front end employees, and all front end operations, including the parking lot. Managing the Courtesy Clerks to create a collaborative, well informed and effective team. Reconciling safe deposits and running reports. Demonstrating an attitude of service to your team by lending a hand and working cohesively. Maintaining the department so that it is clean, enticing and safe. Supporting and following all safety and security policies and our sustainability programs. Operating within the Company's Core Values & Company Brand (don't worry, we'll tell you all about this). THIS JOB MIGHT BE FOR YOU IF . . . You have experience managing in a retail environment and extensive knowledge of front end operations. You love the smell of money, have cash handling experience and your computer skills are top notch. You treasure providing outstanding customer service in a fast-paced environment with a patient, level-headed, cool-under-pressure, positive attitude. You find riches in taking on new challenges & find joy in being the person people come to with questions. Your wealth shows up with a commitment to work hard and with the self-discipline to carry out and assign department tasks in a timely, accurate and organized manner. You communicate clearly, you listen attentively and you have a golden way of building relationships with a diverse group of customers and employees. You are flexible to work mornings, afternoons, evenings, weekends and holidays. After all this is retail and we are open every day except for Christmas Day. You have the physical ability to lift and carry 50lbs (you'll have to scan some heavy stuff), have excellent manual dexterity and can bend, stoop, twist, reach and stand for long periods of time and able to perform repetitive motion from the hand through the shoulder area. Entry Level Compensation USD $28.90/Hr. Maximum Compensation USD $29.90/Hr.
    $28.9-29.9 hourly Auto-Apply 7d ago
  • Customer Service Manager- Corrugated

    Georgia-Pacific 4.5company rating

    Manager job in Olympia, WA

    Your Job Georgia-Pacific is seeking a Customer Service Manager to support our Olympia, WA box plant. In this role, you will work directly with the customer account coordinators, general manager, and our sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service. Location: 1203 Fones Rd SE, Olympia, WA 98501 Anticipated Starting Pay: $34.00-$38.00/hour, non-exempt. This position has a targeted total annual compensation of $85,000 - $105,000, including overtime and incentive compensation. Schedule: Monday-Friday, with overtime flexibility as needed based on business needs. Our Team As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. Our Customer Service team plays a vital role in supporting our Georgia-Pacific Corrugated Box Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results. What You Will Do Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures. Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base. Help with production and scheduling needs in collaboration with the general manager. Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants. Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation. Act as a liaison between the sales team, customer service, and operations during new business onboarding. Assist in reviewing, refining, or creating training materials, process flows or change communications. Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to Georgia-Pacific per customer contracts and agreements. Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels. Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments. Maintain primary customer service responsibility for a number of customer accounts as appropriate. Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members. In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups. Who You Are (Basic Qualifications) Minimum 2 years of customer service experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution. Proficient with Microsoft Office (Outlook, Word, Excel, etc.). Ability to do lite occasional travel. (1% to 10%) What Will Put You Ahead Corrugated industry experience. Experience using Kiwi, Kiwi FFF, and/or PCS. Leadership or supervisory experience. Ability to identify process improvements and work to implement solutions. Anticipated starting pay: $34.00 to $38.00 hourly, non-exempt. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-MR
    $34-38 hourly 8d ago
  • Entry Level Customer Service Manager

    Instep Seattle

    Manager job in Redmond, WA

    Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite
    $54k-96k yearly est. Auto-Apply 60d+ ago
  • Lead/Manager, Revenue Management

    Acme Corporation 4.6company rating

    Manager job in Seattle, WA

    Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience. Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience.
    $108k-150k yearly est. 60d+ ago
  • Associate District Manager

    Adpcareers

    Manager job in Seattle, WA

    ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success. Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
    $86k-134k yearly est. 1d ago
  • Associate District Manager

    Blueprint30 LLC

    Manager job in Seattle, WA

    ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success. Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: ******************************* What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
    $86k-134k yearly est. 1d ago
  • District Manager-WA

    Frontier Dermatology Staff Careers

    Manager job in Seattle, WA

    Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice. Join our growing company dedicated to quality care at Frontier Dermatology! Position Details: Overview: A District Manager is accountable for revenue generation, expense management, and overall profitability of multiple clinic locations in their district. The DM is also responsible for the management of providers and support teams (front end and back end healthcare workers) within a specific region. Job Title: District Manager District Locations: Seattle, Bellevue, Mercer Island, Federal Way (locations are subject to change) Schedule: Full-time, salary (exempt)/hours may vary. Typical clinic schedule is Monday - Friday, 8:00am - 5:00pm. Wage Range: $85,000 - $120,000 annual salary (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs and geographic market availability) This position is eligible for annual performance-based bonuses General Description of All Benefits: Health Insurance - medical, dental, and vision with HSA, FSA options 401k - employer matching up to 4% Life Insurance - employer paid & voluntary options 8 paid holidays per year Tiered PTO accrual 80 - 200 hours annually Complimentary parking Pet insurance voluntary option Employee Assistance Program provided Qualifications: Bachelor's degree in Healthcare Administration, Business, Marketing, Finance, or related field; OR Extensive experience in sales and customer service in multi-clinic or retail operations Strong verbal and written communication skills. Excellent sales and customer service skills, with proven negotiation skills. Excellent math skills to draft and implement budgets and conduct data analysis. Excellent supervisory and leadership skills. Thorough understanding of company's products and/or services, and those of immediate competitors in the surrounding market. Overview of Position Details: Promote a positive workplace culture: Encourage and lead supervisors, providers, and staff to embody Frontier's core values, “CARE IS” (below). Foster strong relationships with providers in the region to ensure provider satisfaction and retention. Participate in provider one-on-ones monthly and/or quarterly as determined by the regional director. Ensure monthly staff one-on-ones are completed by district leadership. Encourage teamwork and excellent customer service for our internal and external customers. Work with other senior leaders in the organization to provide positive feedback and partnership company-wide. Encourage positive engagement and feedback at monthly staff meetings. Provider schedule strategy & management: Estimate clinic visit volumes by provider, location, and/or ancillary service for the annual operating plan (AOP). Work closely with finance and operations leaders to develop annual revenue goals and schedule strategies for each location - focus on visit volume and service line mix. Monitor weekly progress toward goals. For new providers, create a clinic ramp plan in partnership with regional director and execute weekly and monthly schedule changes to support. Build & optimize provider schedules and services. Utilize wait lists, online scheduling, no-show reporting, and various other systems/reports to increase clinic visit volumes. Reviews and analyzes district sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential growth opportunities. Monitor provider time off to ensure basic service levels are maintained and AOP targets are met. Approve provider time off in HRIS. Monitor provider CME time-off allocations and use of CME budget. Labor hours strategy & management: Assist district supervisors with time management activities within their district Audit front line timecards regularly to ensure proper use of codes, locations, etc. Monitor district supervisor reporting to offer creative solutions and opportunities for timecard management including low census opportunities, hours reductions, increased revenue creation with higher levels of staffing, etc. Ordering, inventory, and supply management: Monitor inventory levels and requests for new supplies or products Work with providers and the regional director to determine areas for improvement, increased sales, or cost savings strategies. Mentor and develop district supervisors and other leadership support staff within the district: Responsible for hiring, onboarding, training and retaining talent for their clinics. Recommend and participate in additional training for supervisors and staff as needed. Assist supervisors in the roll out and education around new policies and procedures. Other duties: Identifies opportunities for improvement in the district; implements training, strategies, policies, goals, and other resources to maximize productivity and morale. Schedules and facilitates all staff meeting, meetings with supervisors, and ad hoc as needed Round on locations at least monthly. Participate in onboarding new locations into day to day operations. Prioritize onsite visits during times of transition, growth, expansion and/or change. Attend leadership meetings offsite/in-person as needed. Participate in presentations at various meetings as needed. Attend and represent Frontier at conferences, recruiting and educational events, open houses, marketing/brand events, etc. as needed/assigned. Who Are We? Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. CARE IS.. our core values: Community - We're loyal to our patients, providers, and staff Accountability - We are responsible for our behavior, interactions, and outcomes Respect - We appreciate and hold regard for the feelings, wishes, contribution, and rights of others Empathy - We treat the people the way they want to be treated Integrity - We are honest and ethical Service Excellence - We always do our best Apply here or through our company website career portal to see other available positions! Washington Pay Range $85,000 - $120,000 USD Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
    $85k-120k yearly Auto-Apply 3d ago
  • General Manager

    Just Food for Dogs LLC 4.1company rating

    Manager job in Seattle, WA

    Love Dogs? Crazy about Cats? We are looking for like-minded individuals to help feed more dogs and cats JustFoodForDogs. The General Manager is responsible for the overall performance of the JustFoodForDogs store, including (1) ensuring consistently high customer service standards, (2) developing and managing team members and (3) driving store-level financial results. The General Manager is responsible for the success and results of the day to day functions while encouraging teamwork and efficiency of the kitchen. Our ideal applicant is a leader capable of multitasking, managing time and a team of employees, while overseeing both sales and kitchen operations to independently make key decisions. Importantly, they love dogs and cats! Key Responsibilities Team members · Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals · Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members · Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business · Ensure kitchen and front end are in high quality standards · Serve as a role model for company values and protocols, setting the tone for culture within the store Sales/Customer Service · Work with Team Leaders to ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions · Manage Team Leads and Ensuring they maintain effective merchandising and product display · Respond to complaints, taking any and all appropriate actions to turn dissatisfied customers into returning customers Marketing · Develop and deliver local B2C and B2B marketing plans (in coordination with HQ efforts) to drive store traffic Operations · Ensure staff adheres to safety, cleanliness and product quality standards. · Manage and approve supply replenishment orders (e.g., marketing materials, ingredients). · Work with Team Leads to receive deliveries and accurately organize/manage back-room inventory · Triage operational issues (e.g., equipment failure, ingredient shortage, quality questions) and coordinate with the COO and/or Facilities Coordinator to drive resolution Finance · Meet or exceed monthly budget for store-level profitability; identify root cause and corrective actions for missed targets · Manage, monitor and ensure the secure handling of cash Other: · Effectively implement strategic initiatives · Know and work by the company's mission to create an effective teamwork environment · Provide weekly and monthly performance reporting packages Competencies and Qualifications · Ability to manage, build, lead and motivate effective teams · Ability to handle the pressures of simultaneously coordinating a wide range of activities; ability to multitask · A love for retail, nutrition, dogs, and a desire to create the ultimate customer experience · Clear, concise written and verbal communications · Analytical and problem-solving skills · Attention to detail · Comfort with change (as we are a rapidly growing business) Education and/or Experience · At least one year of experience as a General Manager or Assistant General Manager within the retail industry · Preferred: Bachelor's Degree Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have 13 locations in LA, Orange County and San Diego with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************
    $70k-115k yearly est. Auto-Apply 60d+ ago
  • Retail Store Manager (Centralia, WA)

    New Balance 4.8company rating

    Manager job in Centralia, WA

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. This store manager position is located at our Centralia factory store (102 High Street, Centralia, WA). JOB MISSION: Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction. MAJOR ACCOUNTABILITIES: Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model Make the store your own! Set its strategic direction to reach sales and budget goals Hire awesome people to work with you and take ownership of their growth and development Think outside the box to boost store traffic and hit financial marks Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly Keep your store looking fresh by upholding visual merchandising standards Coordinate volunteer opportunities to build our brand within the communities we serve Analyze market trends in tandem with District Manager to effectively drive sales Maintain positive employee relations and open lines of communication throughout store Communicate with District Manager on coaching strategy and conflict resolution Conduct regular employee performance reviews to keep your team top notch Promote and follow safety protocols REQUIREMENTS FOR SUCCESS: Must be 18 years of age or older. 3-6 years' store management experience (some stores in high volume areas may require more) B.A. in Business Administration or related field preferred Proficiency with POS systems and Microsoft Office Understanding of how to develop staff through experience in staffing, coaching, counseling, etc. Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift: 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Centralia, WA Retail Only Pay Range: $57,112.68 - $71,390.85 - $85,669.02 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.) Eligible to receive a bonus subject to individual performance, business performance, and other program eligibility criteria. Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
    $57.1k-71.4k yearly Auto-Apply 20d ago
  • Self Storage District Manager

    Daffodil Storage

    Manager job in Puyallup, WA

    Daffodil Storage is a growing self-storage operator committed to delivering exceptional customer service, strong operational performance, and well-maintained facilities. We value accountability, teamwork, and leadership at every level of the organization. Our District Manager position oversees the operations, performance, and team development of up to 10 self-storage facilities. This role provides leadership to on-site Leasing Managers and store teams, ensuring company standards are met while driving revenue growth, controlling expenses, and delivering an outstanding customer experience. The ideal candidate is a hands-on leader with strong multi-site management experience, a results-driven mindset, and the ability to coach and develop teams. Role and Responsibilities Lead, coach, and support Leasing Managers and Leasing Associates across assigned properties by setting clear performance goals, providing ongoing training, and developing team capabilities. Prepare and deliver Performance Evaluations for team members twice a year. Develop and manage staffing schedules, including coordination of planned and unplanned absences, to ensure appropriate coverage and operational continuity. Oversee delinquency management by coaching teams to reduce delinquency rates while meeting company-wide collection objectives. Conduct semi-monthly property audits to ensure operational objectives and standards as being met. Resolve escalated customer concerns in a timely and professional manner, elevating issues to the Operations Manager when appropriate. Monitor and oversee revenue performance, including rent collection, occupancy levels, insurance penetration, and ancillary income streams. Communicate, coordinate, and support property or building maintenance repairs or inspections as needed. Special attention is placed on preventative maintenance. Ensure properties are clean, secure, well-maintained, and market-ready by coordinating branding, signage, advertising, and curb-appeal initiatives. Provide limited after-hours support as needed in case of a property emergency. Build strong customer relationships and foster a service-oriented culture that enhances customer satisfaction and strengthens brand awareness. Job Requirements Energetic, outgoing, customer orientated personality. Strong communication, interpersonal and problem resolution skills. Proficient in MS Office (Excel, Word, PowerPoint, and Outlook). Demonstrated leadership in building and managing teams and ability to operated in a multi-property environment. Detail oriented with strong organizational and time management skills. Valid driver's license with access to reliable transportation used during the work day. Can work any day of the week from 9:00am to 6:30pm. Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc… Ability to lift 20 pounds in an office environment. Demonstrates leadership by example. This includes project management experience or equivalent education. Ability to drive and operate a moving truck. Benefits & Position Offers An independent work environment Excellent internal development opportunities Excellent Medical & Dental insurance available Paid Time Off 401K with Matching Contribution Rate of Pay: $80,168.40 Annual Salary
    $80.2k yearly 4d ago
  • Assistant Manager - Canyon Ridge

    The Gap 4.4company rating

    Manager job in Kent, WA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $19.40 - $26.70 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $19.4-26.7 hourly 11d ago
  • Spa Manager

    Muckleshoot Casino Resort 4.3company rating

    Manager job in Auburn, WA

    WHAT'S IN IT FOR YOU Competitive salary starting at $73,492 - DOE with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents. Complimentary meals and covered team member parking. Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses. Company-paid gaming licenses (Class A & Class B) Variety of additional voluntary benefits and retirement plans. WHAT YOU'LL DO Exemplifies Muckleshoot Casino Resorts' values and sets a great example by always demonstrating excellent guest service and professionalism through the application and guidance of the Resort Leadership Expectations. Oversee all spa, pool, and fitness operations, ensuring seamless service delivery and adherence to brand standards. Ensure all guest-facing and back-of-the-house areas are clean, safe in compliance with health and safety regulations. Develop and implement up-selling strategies to maximize spa revenue. Build strong treatment and retail offers, focused on quality and guest satisfaction. Schedule staffing levels based on business needs, daily traffic, and special events (conventions, groups, VIPs). Oversee usage, inventory, treatment products, and cleaning supplies, ensuring proper training and compliance. Champion a culture of exceptional guest service and personalized wellness experiences. Smile and regularly engage with guests and team members Serve as the primary point of contact for VIP guests and high-profile clientele. Innovate spa services and wellness programs to align with industry trends. Monitor the condition of spa facilities, including furniture, fixtures, and décor, ensuring a pristine appearance. Establish and maintain preventive maintenance and sanitation programs. Develop, monitor, and manage departmental budgets, forecasts, and financial reports. Drives services and retail revenue with strategic pricing, promotional initiatives, and operational efficiencies. Monitor KPIs and implement strategies to improve profitability and guest satisfaction. Manage spa inventory effectively and follow Muckleshoot Casino Resort purchasing standards to ensure audit compliance. Ensure accurate and timely payment of payrolls, sales commissions, and/or independent contractor payments. Recruit, train, and mentor a team of spa professionals, team members, and independent contractors, fostering a culture of excellence. Conduct regular performance evaluations and provide coaching for growth. Analyze competitor offerings in both casino and non-casino environments to maintain a competitive edge. Cultivate partnerships with corporate clients and local businesses to grow group and membership opportunities. Perform all duties assigned. WHAT YOU'LL BRING 5 (five) years of experience as a Spa Manager in a Resort, Hotel, or Casino or similar quality, or a well-established spa brand. 3 (three) years of experience in a leadership role. Strong leadership and supervisory skills, with the ability to motivate and manage a team Strong knowledge of spa operations, wellness trends, retail operations, and guest service excellence. Luxury spa/hotel experience a plus!
    $73.5k yearly 22d ago

Learn more about manager jobs

How much does a manager earn in Fort Lewis, WA?

The average manager in Fort Lewis, WA earns between $49,000 and $147,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Fort Lewis, WA

$85,000
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