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  • Business Manager, Investment Team

    Partners Capital 4.4company rating

    Manager job in Boston, MA

    Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. Position Description Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program. Key Responsibilities include, but not limited to: Strategic Organizational Design: Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model. Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives. Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration. Analyze talent, performance, and cost data to inform org design decisions and scenario planning. Internal Staffing Needs and Management - Client and team staffing responsibilities: Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression. Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience. Actively monitor team member workload, skill development, and burnout levels. Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate. Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning. External Hiring Needs - Team staffing responsibilities: Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs. Team performance optimization and development: Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams. Create stretch assignments and project-based learning experiences aligned to business priorities. Ensure right mentor pairs are established, set expectations, and monitor effectiveness. Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc. Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed. Additional responsibilities include: Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels. Qualifications / Attributes Required: Bachelor's degree required with 7-10 years of experience in financial services. Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations. Ability to translate business strategy into capability and talent needs. Strong stakeholder management and consensus-building skills. Experience managing talent in results-driven, high-accountability environments. Ability to calibrate performance across teams via incentives and metrics. Navigate compensation, promotion, and recognition in pay-for-performance cultures. Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments. Benefits and Compensation Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc. Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis. The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program. Contact Details Please send your CV to *************************************** with the subject: Business Manager . Further information about Partners Capital is available on our website ********************* For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
    $160k-250k yearly 3d ago
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  • Retail Operations Manager

    Career Group Events 4.4company rating

    Manager job in Boston, MA

    About the Company Our client is seeking a dynamic and driven Retail Operations Manager who will lead the planning and on-site execution of retail operations for a large-scale, high-profile live event from March through July 2026. This role partners cross-functionally to ensure seamless retail readiness, exceptional customer experience, and strong financial performance. About the Role This role involves leading the planning and execution of retail operations for a significant live event, ensuring operational readiness and exceptional customer service. Responsibilities Lead end-to-end retail operations planning, including staffing plans, schedules, store layouts, fixtures, POS, and on-site infrastructure. Serve as primary point of contact for clients and key stakeholders across planning, execution, and post-event phases. Coordinate closely with merchandising, marketing, HR, recruiting, warehouse, and external partners to ensure operational readiness. Oversee product receiving, tagging, merchandising, inventory control, and planogram execution. Recruit, train, and manage event staff to ensure alignment with brand and service standards. Manage on-site build, operations, and breakdown of all retail locations. Supervise and motivate staff to deliver efficient operations and exceptional customer service. Ensure POS accuracy, inventory integrity, and adherence to operational standards. Monitor budgets, control expenses, and troubleshoot issues in real time to meet performance targets. Oversee product reconciliation, transfers, and end-of-event logistics. Prepare executive summaries and detailed performance reports. Partner with finance to review P&L results and recommend improvements. Qualifications 2+ years of experience in event operations, retail, hospitality, or a related consumer-facing environment. Proven ability to lead fast-paced, high-volume teams. Strong organizational, communication, and problem-solving skills. Comfortable managing multiple stakeholders and tight deadlines. Data-driven mindset with experience using retail KPIs and reporting tools. Proficient in standard business software (Excel, PowerPoint, Outlook). Strong organizational, communication, and problem-solving skills. Data-driven mindset with experience using retail KPIs and reporting tools.
    $82k-138k yearly est. 3d ago
  • Legal Training Manager

    Daley and Associates, LLC 4.5company rating

    Manager job in Boston, MA

    Legal Training Manager - Law Firm - Boston, MA We are seeking a Legal Training Manager to join a prestigious law firm in Boston, MA. This high-visibility role will oversee the development and delivery of training programs for legal professionals at all levels, manage a dedicated training team, and play a critical role in shaping the firm's learning and development strategy. The position is hands-on and collaborative, requiring strong leadership, cross-functional partnership, and consistent execution. The ideal candidate will bring 6+ years of legal training experience, preferably within a law firm environment. This is a direct hire position that will pay $120,000 - $150,000 on base salary (depending on experience). This position is required to be onsite 5 days per week in their Boston office. Responsibilities: Lead, mentor, and develop a training team to deliver exceptional service firmwide Design, implement, and continuously improve training programs for legal and administrative professionals Partner closely with firm leadership and stakeholders to align training initiatives with business needs Deliver hands-on training and ongoing support in a law firm environment Evaluate training effectiveness and drive continuous improvement Qualifications: Bachelor's degree in related field is required 5+ years of training experience within a law firm environment Proven success leading and managing training programs and teams Strong working knowledge of 3E, NetDocuments, and Microsoft Office, including SharePoint Excellent leadership, communication, and relationship-building skills Highly organized, proactive, and detail-oriented with strong follow-through If you are interested in learning more about this opportunity, please email your resume to Lydia at *******************.
    $46k-72k yearly est. 2d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    Manager job in Boston, MA

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 3d ago
  • Department Manager - Civil/Site

    Hilgartwilson, LLC 4.1company rating

    Manager job in Boston, MA

    Colliers Engineering & Design is seeking a Department Manager to lead our Civil/Site team in Boston, MA! The Department Manager is responsible for the professional, technical, management, marketing, administrative and financial aspects of their department and represents firm as expert in their specific department field. Manages the department in order to provide cost effective services to various department managers, project managers, staff and other employees in a manner which produces an adequate profit for the company. Join our Civil/Site team and build your career alongside the best our industry has to offer. Whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downtown business district, joining Colliers Engineering & Design will accelerate YOUR success! Responsibilities Provides leadership, strategic/managerial direction, and guidance for a discipline to achieve established financial and growth goals for the discipline. Has primary responsibility for overall productivity, profitability, client satisfaction, and quality of work throughout the discipline. Develops, executes, and leads discipline marketing and business development strategies in collaboration with the Corporate Marketing and Business Development teams. Evaluate and monitor proposal development and contract execution throughout the discipline ensuring compliance with Company standard operating procedures. Evaluate and monitor billing and collections throughout the discipline ensuring compliance with Company standard operating procedures while meeting or exceeding discipline financial goals. Serves as a resource for the leadership team throughout the discipline. Consistently monitors the backlog of work and the sharing of resources within the discipline, maximizing staff utilization. Reviews staff utilization regularly and promptly addresses staff not meeting utilization goals. Actively involved with business development and the cross-selling of all company services. Prepares for the future state of the discipline through succession planning in a timely manner. Holds people managers within the discipline accountable for fostering staff professional development, monitoring staffing/recruiting activity, and effectively managing employee relations. Complies with and ensures others' compliance with all CED policies and procedures, including but not limited to the Health and Safety Program. Collaborates with the Discipline Safety Coordinator on implementing and complying with the Health and Safety Program as it specifically relates to their discipline. Travels (via car or airplane) regularly to the various regions and offices. Salary: $150,000 - $215,000 per year (depending on qualifications) Qualifications Bachelor's Degree in a related field. 15+ Years of progressive leadership and managerial experience in related field. Professional Engineer licensure (P.E.) Demonstrated effective leadership across large groups of employees. Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions. Excellent communication skills. Strategic thinking. Effective delegation skills. Collaboration. Ability to hold others accountable. What We Offer At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities. This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week. We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities. Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success! #J-18808-Ljbffr
    $69k-97k yearly est. 2d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Manager job in Norwood, MA

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 21h ago
  • Station Manager

    Global Elite Group 4.3company rating

    Manager job in Boston, MA

    Station Manager - Aviation Security (Boston Logan International Airport) Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Compensation & Benefits: Salary range $70,000-$72,500 plus discretionary year-end bonus Medical, Dental, Vision Benefits (plus AFLAC options) Paid Time Off (PTO) Employee engagement, professional development, and opportunities for advancement Work environment that balances challenge with support, helping you identify strengths and grow your career Opportunities for community service and civic engagement Position Overview: The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture. This position is ideal for an experienced Security Manager or Operations Manager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment. The successful candidate will be: Security-minded, with strong analytical and problem-solving skills. Skilled in operations management, staffing, and scheduling. Effective in communicating with employees, clients, and law enforcement or government agencies. Experienced in applying security management protocols to ensure compliance and safety. Responsibilities: Oversee daily airport operations, including staffing and post coverage. Take proactive steps to ensure a safe and secure environment for employees and contractors. Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors. Document staff performance, attendance, and apply corrective measures per HR policies. Review operational reports, time and attendance, and ensure payroll accuracy. Implement cost-effective practices across the station while maintaining high-quality service. Ensure compliance with all reporting procedures and effectively communicate updates to staff. Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed. Safeguard company assets, including equipment and vehicles. Deliver exceptional customer service to clients, maintaining positive professional relationships. Qualifications: Previous management experience required (aviation, airport, security, or operations strongly preferred). High School Diploma or equivalent required Must be at least 21 years old. Valid driver's license with clean driving record. Legal authorization to work in the United States. Ability to pass all required initial and recurrent training classes and exams. Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check). Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
    $70k-72.5k yearly 21h ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Manager job in Boston, MA

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $75k-118k yearly est. 3d ago
  • Medical Writing Operations Manager

    Advantage Technical

    Manager job in Cambridge, MA

    Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence
    $75k-118k yearly est. 4d ago
  • Operations Manager

    Siphox Health

    Manager job in Burlington, MA

    About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches
    $74k-118k yearly est. 1d ago
  • General Manager for Ice Cream Shop in Downtown Hudson and Sudbury!

    New City Microcreamery

    Manager job in Hudson, MA

    Here at New City Microcreamery, we feel that above all else, its thepeople that matter most.We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City! Were proud to be a locally rooted brand known for exceptional hospitality, high-quality ingredients, and unforgettable guest experiences. Were looking for an inspiring, hands-on General Managerto lead our Downton Hudson and Sudbury location! As well as play a key role in our continued growth. If youre passionate about people, hospitality, and building something special, wed love to meet you. Are you someone who: Desire's to work for a local industry leader with a best-in-class culinary and hospitality brand Passionate about delivering vibrant, memorable guest experiences Thrive on building, mentoring, and motivating strong teams Has great attention to detail and enjoy's taking on new challenges Thinks creatively and drive results with a purpose If so, read on! Responsibilities: Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service Motivate & Mentor: Recruit, coach, and develop a high-performing team Drive Financial Success: Grow sales, manage costs, and maximize overall store performance Build a Culture of Service: Foster a fun, positive, family-style work environment Champion Excellence: Uphold high standards across cleanliness, food quality, equipment, and operations in a culinary-driven setting Requirements: Restaurant or hospitality management experience preferred 35 years of hands-on experience in a fast-paced, high-volume environment Proven experience training, mentoring, and leading hourly team members Strong communication and leadership skills Ability to work a flexible schedule, including nights and weekends Comfortable performing physical tasks, including scooping ice cream and lifting up to 30 lbs Career Advantages: Opportunity to grow with an expanding company Comprehensive benefits, including medical insurance options Competitive salary with bonus potential Clear path for career growth and advancement Paid holidays, vacation, and training Employee discounts and referral program If this management opportunity sounds like the right fit for you then apply today and get ready to help us servethe best ice cream in the world! Job Type: Full-time Benefits: Employee discount Flexible spending account Health insurance Paid time off Paid training Referral program REQUIREMENTS Previous management experience Ability to work a flexible schedule, including nights & weekends Reliable transportation Founded in 2015 in Hudson, MA, New City Microcreamery, voted the Best Ice Cream in Massachusetts, has expanded into two locations and hundreds of retail stores. Weve taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it's good. It's really good. We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for.
    $59k-113k yearly est. 1d ago
  • Veritas Restaurant Manager

    Harvard Club of Boston 4.2company rating

    Manager job in Boston, MA

    The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism. The ideal candidate is a hands-on hospitality leader with strong restaurant management experience, excellent interpersonal skills, and a commitment to excellence in member service. Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community. Restaurant Manager Reports to: Food and Beverage Director Supervises: Dining Room Staff Education and/or Experience A four-year college degree in Hospitality is preferred. Three years of dining room supervisory experience Job Knowledge, Core Competencies and Expectations Responsible for management of dining room service. Maintains a high level of member contact throughout service hours. Job Tasks/Duties Designs floor plans according to reservations. Takes reservations, checks table reservation schedules and maintains reservations log. Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal). Supervises dining room employees to ensure that they are in proper and clean uniforms at all times. Hires, trains, supervises, schedules and evaluates dining room staff. Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office. Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room. Receives and resolves complaints concerning dining room service. Serves as liaison between the dining room and kitchen staff. Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule. Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc. Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns. Makes suggestions about improvements in dining room service procedures and layout. Trains staff on all aspects of the POS system. Assures that the dining room and other club areas are secure at the end of the business day. Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for. Develops and implements an ongoing marketing program to increase dining room business. Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals. Attends scheduled staff meetings. Works within operating budget. May serve as club's opening or closing manager Works with Chef to update, review and print weekly menu changes. Assists in developing wine lists and beverage promotions. Tracks wine and cocktail sales. Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed. Performs other appropriate assignments and projects as required by the Food and Beverage Director. The Club offers excellent benefits package including matching 401k. EOE Submit resume to ***********************.
    $43k-54k yearly est. 1d ago
  • 01564 Assistant Store Manager

    Cosmoprof 3.2company rating

    Manager job in Brockton, MA

    Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
    $37k-49k yearly est. 6d ago
  • Store Manager in Training

    O'Reilly Auto Parts 4.3company rating

    Manager job in Billerica, MA

    Store Manager, Manager in Training, Training, Manager, Retail, Automotive
    $39k-53k yearly est. 7d ago
  • General Manager

    Risus Talent Partners

    Manager job in Litchfield, NH

    General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.
    $46k-88k yearly est. 3d ago
  • Assistant Operations Manager

    The Record Co 4.4company rating

    Manager job in Boston, MA

    The Record Co. - Boston, MA The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester. Position Overview The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently. Core Responsibilities Operations & Facility Management Run daily operations across both facilities and handle whatever comes up Keep facilities clean, organized, and professional-looking with regular walkthroughs Supervise the front desk, lobby, and floor activity Handle opening/closing procedures, security, and stockroom organization Execute cash handling and closing procedures Support TRC Academy and other programs Financial Support & Reporting Assist with the monthly operational close process, including cash reconciliation and expense tracking Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%) Track operational expenses and flag budget concerns Maintain financial documentation for grants and reporting Compile data and prepare reports to help the Operations Manager make decisions Staff Management & Scheduling Supervise Studio Support staff and ensure smooth shift coverage Create and manage staff schedules, approve PTO and sick time requests Handle timekeeping and coordinate payroll submissions Conduct performance reviews and address underperformance directly with clear plans Run onboarding and training, enforce our operational standards Keep communication clear with regular meetings and check-ins Customer Experience & Revenue Support Make sure customers have great experiences, fix problems when they escalate, keep people coming back Handle reservations, check-ins, check-outs, payments Work with the Operations Manager and Communications Manager on campaigns to fill slow periods Support booking drives and retention efforts Help test new revenue ideas Inventory Management & Asset Protection Run regular inventory audits of equipment and supplies Keep our asset tracking system up to date so we know where everything is Implement security protocols to protect our gear Investigate and document when equipment gets damaged or goes missing Systems & Documentation Maintain HubSpot CRM, Planyo, Visit, and our financial tools Write and update SOPs Make sure staff know how to use everything and stay compliant Minimum Qualifications 2-3 years in operational roles focused on smooth operations and staffing Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work You've created reports and tracked metrics before You've supervised at least 5 staff and handled underperformance directly, not just delegated it You can manage schedules, PTO, and coordinate payroll Comfortable with data - you can pull numbers together and spot what matters Experience with CRM or operational systems Clear communicator and solid documentation skills Working Environment Full-time exempt: 5 days/week, around 40-45 hours Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations Reports to Operations Manager Compensation & Benefits Annual Salary: $55,000 - $65,000 based on experience Health and dental insurance 12 days PTO first year Professional development opportunities Access to TRC facilities for personal projects when available To Apply Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them. The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
    $55k-65k yearly 4d ago
  • Salon Assistant Manager

    Regis Haircare Corporation

    Manager job in Providence, RI

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6
    $32k-60k yearly est. 6d ago
  • KFC General Manager - Referral Bonus $100

    de Foods (KFC

    Manager job in Newton, MA

    Restaurant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
    $59k-113k yearly est. 3d ago
  • Assistant Manager

    J.Crew

    Manager job in Peabody, MA

    Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you ... Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks... Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* *Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $19.5-24.4 hourly 6d ago
  • Salon Assistant Manager

    Regis Haircare Corporation

    Manager job in Salem, NH

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6
    $27k-50k yearly est. 6d ago

Learn more about manager jobs

How much does a manager earn in Framingham, MA?

The average manager in Framingham, MA earns between $46,000 and $118,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Framingham, MA

$74,000
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