Job Title: Customer Service Manager
Salary: $85,000-$100,000 base salary
Benefits: Eligible for Dental, Vision, Medical, 401(k)
About the Role
This Customer Service Manager role is a highly visible, customer-facing position supporting active customers in a fast-paced manufacturing environment. You will manage end-to-end order processing, proactively communicate with customers regarding order status, delays, and logistics, and serve as a trusted point of contact for ongoing client needs.
Must-Have Qualifications
3-5 years of true customer service management experience.
Experience in manufacturing or a similar operational environment (no retail or call center backgrounds)
High school diploma or equivalent required; Bachelor's preferred (or equivalent experience)
Proficiency in SAP, Microsoft Office, Excel, and other web-based systems
Demonstrated experience in order entry and diffusing customer complaints
Soft Skills & Leadership Traits
Customer-centric and service-oriented mindset
Thick skin; able to handle difficult conversations professionally
Strong problem-solving and conflict resolution skills
Proactive, forward-facing, and solutions-focused
Confident communicator with the ability to build strong customer relationships
Adaptable, resilient, and able to thrive in a fast-paced environment
Strong ownership and accountability for outcomes
Key Responsibilities
Input, manage, and review customer orders for accuracy and readiness for shipment
Proactively communicate with customers regarding delays, changes, or issues
Direct customer interaction on a daily basis
Previous experience managing or mentoring staff (will have 2 direct reports)
Coordinate deliveries and ensure customer carriers are prepared
Maintain and manage repeat customer relationships
Handle inquiries, complaints, and escalations professionally
Generate and maintain order, billing, and service-level reports
Perform daily billing and process debits/credits as needed
Maintain customer pricing files
Coordinate warehouse pickups with customers, sales, and third-party warehouses
Lead and manage Customer Service functions and staff (for managerial role)
Optimize processes to achieve KPIs and maintain accurate SAP master data
Evaluate vendor/3PL partner performance and resolve quality or logistics issues
$85k-100k yearly 1d ago
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Operations Manager Mechanical Construction
Executive Global Recruiters LLC
Manager job in Durham, NC
HVAC Construction Project Operations Executive
Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority.
We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems.
We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.
$60k-98k yearly est. 2d ago
Operations Manager
Courier Express 3.9
Manager job in Fayetteville, NC
available
$55k-60k
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.
Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
2+ year's previous managerial experience in managing a Sort Operation preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.
Computer Skills Preferred:
Microsoft Office
Typing efficiency
The Senior Manager of Outpatient Clinical Operations & Innovation plays a key leadership and support role in driving strategic initiatives, clinical innovation, and operational excellence. This position collaborates across functions, including technologists, radiologists, and internal/external stakeholders, to ensure alignment in protocols, workflows, and best practices. Responsibilities include supporting the implementation of advanced imaging technologies, optimizing clinical operations, and contributing expertise in multidisciplinary meetings and strategic planning sessions.
Key Responsibilities:
Clinical Operations
Collaborate with radiologists and site staff to maintain and update accurate, high-quality imaging protocols aligned with clinical standards and regulatory requirements.
Provide guidance and hands-on support to technologists and clinical staff on best practices to ensure safe, effective, and consistent imaging procedures.
Assist with image uploads and support research initiatives and clinical trial management by coordinating data collection and documentation.
Deliver on-site applications training, advanced procedure education, and demonstrations of new software features or clinical workflows to support staff development and operational excellence.
Support accreditation activities, including selecting and evaluating imaging studies for submission to meet regulatory and quality standards.
Partner with radiologists, operational teams, and the Director of Outpatient Clinical Ops to identify and resolve issues related to image quality and workflow efficiency.
Assist new technologists in mastering complex patient cases and advanced imaging protocols to ensure proficiency and confidence.
Support onboarding new clinical sites and the integration of updated imaging equipment, ensuring the deployment of the latest technology and protocols.
Project Management & Collaboration
Participate in workshops, meetings, focus groups, and cross-functional teams, serving as a clinical liaison between technologists, radiologists, and leadership to ensure alignment and effective communication.
Prepare and deliver slide decks, briefings, and progress summaries to support leadership and stakeholder decision-making.
Serve as the central communication point for project updates, action items, and follow-ups, ensuring timely information flow and accountability.
Maintain, update, and distribute new protocols and protocol changes.
Assist the Clinical Innovation team on equipment evaluation, as well as new advancements in imaging technology
Education and Experience:
Registered Technologists with ARRT or equivalent; additional subspecialized registry preferred (i.e., MRI, CT, PET)
Minimum of 3 years of experience in Radiology or Medical Imaging.
Experience with RIS and PACS
Strong Clinical applications experience - preferred
Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement.
Ability to manage multiple priorities and work independently
Ability to travel as needed to support clinical operations and research initiatives.
$105k-152k yearly est. 10h ago
General Manager
The Connor Group 4.8
Manager job in Durham, NC
This is an in office role that is located in the Durham area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Durham, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity Ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 2d ago
General Manager
Hwy55 Burgers Shakes
Manager job in Lillington, NC
Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
Responsibilities:
Manage the restaurant operations, including scheduling, inventory management, and customer service.
Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
Develop and implement strategies to increase profitability and maintain financial stability.
Foster a positive work environment that encourages teamwork, creativity, and open communication.
Ensure compliance with all health and safety regulations, as well as company policies and procedures.
Provide exceptional customer service and address customer complaints promptly and professionally.
Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
At least 3 years of experience in a similar role in the restaurant industry.
Strong leadership skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Understanding of financial statements and restaurant operations.
Knowledge of food safety regulations and best practices.
Passion for the restaurant industry and commitment to delivering exceptional customer service.
Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.
This is a salaried position with benefits and a quarterly 10% profit share bonus.
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
$46k-88k yearly est. 5d ago
Restaurant Assistant Manager
Zaxby's
Manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$35k-50k yearly est. 4d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Manager job in Clinton, NC
ASSISTANT MANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$40k-57k yearly est. 5d ago
Dual Property Assistant General Manager
Wintergreen Hospitality
Manager job in Smithfield, NC
We are looking for a creative, experienced and thoughtful leader to be the Dual Property Assistant General Manager for the Hampton Inn and the Home2 Suites by Hilton in Smithfield, NC.
The opportunity:
We're focused on building a servant-minded environment made of people dedicated to taking great care of their colleagues and guests. Our team is committed to creating an environment where the leader in this role will have a chance to learn and grow as a hospitality professional while bringing their unique perspective to their work.
If you spend much of your time thinking about how you can serve others, we want to speak with you. If you crave autonomy, purpose, and mastery, this is the role for you. If you have ideas that other hospitality management companies have resisted, we want to hear them. While you are helping cultivate a welcoming and supportive environment for our hotel team, we are also committed to nurturing your growth and development as well.
Here are the top attributes we're looking for in this leader:
Natural disposition toward generosity and friendliness
Capacity to handle complex challenges simultaneously
Extraordinary oral and written communication skills
Sharp emotional intelligence
Attentive and thorough in all work
Servant mentality (humility and self awareness, willingness to serve other people, including guests and coworkers)
The responsibility:
The Dual Property Assistant General Manager plays a critical role in supporting the GM daily while also being the team leader for multiple teams. You can expect to lend a hand tackling administrative tasks for each property while also coaching and developing team members at each hotel. If you're looking for an opportunity to apply your expertise across a wide scope of hotel operations and leadership, this is a well suited responsibility. In this role, you're also expected to form strong connections with our team members, guests, vendors and the community.
What You Will be Expected to do:
Recruit, orient, and train new team members on technical systems along with hotel culture and values
Build and improve workflow processes such as staff scheduling, supply ordering, and communications
Tactfully coach team members by creating a transparent work environment where feedback is encouraged to drive high caliber performance
Dream up ways of making the welcome experience magical then designing, testing, and implementing ideas
Serve as ongoing role model for other property leaders and the Welcome Team at both hotels
Serve as front office contact for Hilton and property champion for Hilton Honors and brand initiatives
Maintain front office related brand standards for Hilton Worldwide
Provide support and leadership to other hotel teams where needed
Assist GM with administrative tasks that support the hotel
Represent hotel during community engagements in Johnston County and beyond
Prepare yourself through professional development to eventually step into the General Manager role
***Paid medical, dental, vision, life insurance offered; PTO active after 90 days.
$41k-62k yearly est. 4d ago
Salon Manager
Regis Haircare Corporation
Manager job in Morrisville, NC
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$30k-46k yearly est. 5d ago
Sales Operations Manager
Qualys 4.8
Manager job in Raleigh, NC
The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines strong analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure.
Key Responsibilities:
Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking
Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets
Collaborate cross functionally to ensure alignment across go-to-market strategy and operations
Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows
Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity
Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency
Provide actionable insights and support strategic planning with revenue analytics and market trend data
Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources
Lead, coach, and develop a small team of sales operations analysts/coordinators.
Set clear goals and performance expectations aligned with company revenue objectives.
Provide regular feedback, mentorship, and career development planning.
Foster a culture of accountability, collaboration, and innovation within the team.
Partner with leadership to resource-plan and ensure team alignment with business priorities.
Model effective leadership behaviors and champion company values
Requirements:
6+ years of experience in sales operations, revenue operations, or business operations (preferably in SaaS, marketplace, or cannabis/regulated industries).
Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI).
Deep understanding of sales processes, revenue forecasting, and GTM strategy.
Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment.
Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations.
Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences.
Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams.
Qualys is an Equal Opportunity Employer, please see our EEO policy.
$97k-118k yearly est. 7d ago
Assistant Store Manager CosmoProf 06658
Sally Beauty Supply 4.3
Manager job in Aberdeen, NC
Cosmo Prof
Job Title: Assistant Manager
Essential Function
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
* The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$36k-43k yearly est. 5d ago
Market Area Manager - Greenville, NC
Credit Acceptance 4.5
Manager job in Fayetteville, NC
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSALP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$24k-33k yearly est. 3d ago
District Manager, North Carolina
RGIS Us Corp 4.3
Manager job in Raleigh, NC
Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth!
Core Values:
We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.
1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature
2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA
3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation
4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more
5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion
Job Summary:
A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do.
Reports to: Operations Manager
Department: U.S. Field Operations
Job Type: Full-Time; Exempt
Travel Requirements:
This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends!
Supervision and Leadership:
Provide leadership and direction to the district team.
Set clear performance expectations, offer guidance, and monitor team performance.
Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent.
Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel.
Operations Management:
Ensures the team operates efficiently and in compliance with company policies and procedures.
Monitor and analyze key performance metrics to meet or exceed goals.
Proactively plan for and ensure all people and resources are in place for team operations.
Collaborate with internal partners to hire and train new employees.
Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count.
Provide back-up support to Operations Manager.
Customer Experience:
Provide excellent customer service to ensure a positive customer experience.
Address customer inquiries and concerns, and resolve issues as needed.
Compliance and Safety:
Ensure compliance with laws and regulations, including labor laws and safety regulations.
Promote a culture of safety within the district locations.
Growth and Financial Management:
Have strong financial acumen, being cognizant of costs and operating within budget.
Communication:
Maintain effective communication with customers, employees, and internal partners.
Report on team's performance, challenges, and opportunities, and plan for continuous improvement.
Problem-Solving:
Identify and address operational issues or challenges within the team.
Implement solutions to improve overall performance.
Qualifications:
Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered.
Proven success in a supervisory or other leadership role.
Relevant experience, working in a fast-paced, high-productivity role.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strategic thinker with the ability to make data-driven decisions.
Physical Requirements:
Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders.
Frequent use of a data collection handheld device, with data entry and scanning.
Must be able to lift and carry up to 50 lbs.
·Must have the ability to work long shifts on a regular basis.
Ability to work in various customer locations with various work conditions.
This position requires frequent travel via automobile and air.
RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
$93k-161k yearly est. Auto-Apply 60d+ ago
District Manager-Charlotte, Raleigh
Johnson Brothers 4.6
Manager job in Raleigh, NC
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!`
Job Description:
This position is responsible for managing, coaching, developing, and motivating Sales Representative teams, implementing sales plans, achieving company and/or supplier goals, monitoring, developing, and maintaining account relationships as well as performing various administrative duties.
Job Duties & Responsibilities:
* Make sound judgments daily, seeing underlying concepts and patterns in complex situations.
* Create and communicate vision throughout Division.
* Inspire commitment throughout the Division to accomplish desired results.
* Lead change throughout Division and inspire a climate of experimentation.
* Cultivate an environment for high achievement and personal development for team members.
* Develop and empower team members.
* Establish division-wide accountability standards.
* Leverage differences to create a diversified team.
* Construct yearly business plans to include detailed product forecasting and budget management.
* Manage profitability of portfolio to meet plan goals.
* Ensure the team is on plan through continual monitoring.
* Work with key suppliers to ensure mutually set goals are being met.
* Construct programs that are driving results while maintaining profit goals.
* Create team synergy around critical suppliers/programs to ensure success.
* Understand all Johnson Brothers systems that are related to pricing/profitability: Schedules, Net Files, BDF's, and Supplier bill backs.
* Foster a good working relationship with all key suppliers.
* Work closely with key suppliers to drive agreed-upon programs and goals.
* Manage portfolio priorities to ensure key suppliers have the correct exposure/focus.
* Work with suppliers and supplier reps to create a winning atmosphere within Division.
* Leverage management relationship in top accounts to drive JB success in market
Required Qualifications:
* Skills & Abilities
* Demonstrated leadership skills.
* Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels.
* Exceptional analytical and problem-solving skills.
* Presentation building and presenting skills
* Years of Experience
* 2-year minimum at a Sales Representative role or higher.
* Significant supplier management experience
* Education
* BS degree or equivalent work experience.
Candidate must pass criminal background and MVR
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws
Worker Sub-Type:
Regular
Time Type:
Full time
$76k-130k yearly est. Auto-Apply 18d ago
District Manager
Thompsongas LLC 3.0
Manager job in Durham, NC
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
The District Manager has the primary overall responsibility for their assigned district location(s). The district manager is accountable for the overall direction of district activities to ensure the highest levels of customer service, operational effectiveness, employee productivity, and profitability.
MAJOR JOB DUTIES:
Ensures compliance with safety codes and policies including the servicing and repair of company vehicles; proper safety equipment is being worn; and customer installations are safe and in compliance with state and federal regulations.
Develops and implements plans for achieving long-term customer growth and financial goals.
Ensures all daily, weekly, and monthly work processes and reporting are done accurately, timely, and error-free.
Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals.
Controls operating expenses by monitoring employee productivity through distribution system, service scheduling, etc. in order to manage and optimize personnel and vehicle expenses.
Oversees compliance regarding cash control, inventory management, documentation requirements, and audit procedures.
Proactive daily involvement in all District purchasing and expenditures.
SUPERVISORY RESPONSIBILITIES:
Ensures that all safety meetings are completed in a timely manner.
Reviews and manages vehicle, employee and DOT compliance to prevent out of compliance issues.
Completing performance reviews for all branch managers in their district.
Oversee all branches are following specific budget limitations for hours and staff.
EDUCATION AND EXPERIENCE:
High School diploma required, college degree preferred.
Five (5) or more years in the propane industry preferred, some managing employees.
Ability to manage multiple locations.
Active knowledge of DOT standards and expectations.
Active CDL a plus.
Excellent interpersonal, communication, analytical and time management skills.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
$96k-128k yearly est. Auto-Apply 60d+ ago
Business Manager
Nc State University 4.0
Manager job in Raleigh, NC
Preferred Qualifications Experience in contract management. Familiarity with membership management systems and agreements. Knowledge of NCSU financial systems and policies. Work Schedule Monday - Friday, 8:00am - 5:00pm, overtime as required to meet deadlines
$43k-51k yearly est. 60d+ ago
Commercial Business Manager
Roto-Rooter Services Company 4.6
Manager job in Raleigh, NC
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Raleigh branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
$85k-95k yearly Auto-Apply 37d ago
Experienced Shift Manager - Urgently Hiring
Taco Bell/KFC-Holly Springs KT
Manager job in Holly Springs, NC
Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed!
What's in It for You as a Shift Leader:
Free meal every shift - fuel up on your favorite tacos!
Flexible scheduling - we'll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs - GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts - Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You'll Get From Us as a Shift Leader:
Clear leadership and development - we'll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
$23k-32k yearly est. 58d ago
Experienced Shift Manager - Urgently Hiring
Taco Bell/KFC-Pittsboro
Manager job in Pittsboro, NC
Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed!
What's in It for You as a Shift Leader:
Free meal every shift - fuel up on your favorite tacos!
Flexible scheduling - we'll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs - GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts - Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You'll Get From Us as a Shift Leader:
Clear leadership and development - we'll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
How much does a manager earn in Fuquay-Varina, NC?
The average manager in Fuquay-Varina, NC earns between $37,000 and $99,000 annually. This compares to the national average manager range of $37,000 to $92,000.