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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Manager job in Scottsdale, AZ

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 6d ago
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  • General Manager - Restoration Services

    Right Restoration Partners

    Manager job in Tempe, AZ

    Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services. Position Summary We are seeking an experienced General Manager to own the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration. The General Manager role will work from our Arizona office at 1514 W Todd Dr, Tempe, AZ 85283. The position offers a base salary between $130,000 and $175,000 with a 50% on target bonus and full benefits. Key Responsibilities of the General Manager Lead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service Drive revenue and profitability across residential restoration services Hire, train, and mentor a team of technicians, estimators, and sales reps Partner with regional and corporate leadership to set strategy and implement best-in-class systems Champion our safety culture, quality standards, and customer-first values Qualifications of the General Manager 5+ years in restoration, construction, field services, or related industries Proven P&L leadership or entrepreneurial experience preferred Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows Leadership that inspires trust, builds loyalty, and drives performance A passion for people, growth, and operational excellence
    $130k-175k yearly 1d ago
  • Manager-Compliance: Training

    American Express 4.8company rating

    Manager job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU Investigations-related Procedures and Training Material (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU training efforts; aligning with the GFCSU/USIU and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program. How will you make an impact in this role? This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts. The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes. Responsibilities: Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed; Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings; Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics Partnering with global investigations teams on areas of training and alignment need; Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies; Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives. Minimum Qualifications: Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis 2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes. Knowledge of criminal typologies associated with financial products and services Experience supporting and responding to external regulatory reviews and internal governance reviews Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities Ability to influence, gain support, and resolve conflict Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint Preferred Qualifications: Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance 6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members Familiarity with large sets of financial data and experience developing reports and outlining data requirements A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player CAMS certified or equivalent preferred Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $89.3k-150.3k yearly 3d ago
  • Proposal Operations Manager

    SFE-Southwest Foodservice Excellence

    Manager job in Scottsdale, AZ

    The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota. Qualifications: BS/BA in Marketing or Business Administration or work equivalent Minimum of 3 year's sales or sales coordinating experience Strong communication skills with the ability to work alongside all levels of the organization Proficient in Sales Force Proficient in Adobe InDesign Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative. Responsibilities: Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners Identify areas of improvement in the company and assist in creating and implementing solutions Manage and track sales pipeline and create reports and dashboards through Sales Force Manage Business Development Interns Manage Business Development Coordinator Complete and maintain accurate sales forecasts, data gathering and reports Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items Track budget and expenses for tradeshows Handle all sales administration duties in a timely and efficient manner Perform any other duties as assigned by VP Sales and Senior Executives Other duties, as assigned We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
    $53k-92k yearly est. 1d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Manager job in Scottsdale, AZ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $38k-58k yearly est. 6d ago
  • Service Center Assistant Manager

    The McAlear Group

    Manager job in Phoenix, AZ

    This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $34k-49k yearly est. 2d ago
  • Service Manager - Commercial Roofing

    Roofing Talent America (RTA

    Manager job in Phoenix, AZ

    Phoenix, AZ $90k - $120k + benefits Smash through the glass ceiling and take your career to the next level You will run a service department as if it is your own business - but with the financial backing, training and opportunities of a much larger business You'll have the autonomy to set your own goals, a strong support system behind you, and real opportunities to advance as the company expands into new markets The company values honest, long-term partnerships over hard selling, and the sales team operates in a collaborative, growth-minded environment with ongoing mentoring, training, and planning support What's in it for you Ongoing training, development and internal promotion Medical, Dental and Vision - as well as tele-med, flex spending, HAS, medical bill saver, accident and illness program and EAP PTO Paid holidays 401k with company match What you'll do Manage and mentor the service department for the Phoenix branch: foremen, superintendent, project managers and a coordinator/admin Tracking and managing the finances, projects and targets for the department Ensuring customer satisfaction and communication is to the highest standard as well as the quality of the work completed What you need Experience overseeing financials, managing crews, developing customer base and strategic planning Experience leading a commercial roofing service division Strong technical knowledge of commercial roofing systems About the company This private equity backed commercial roofing contractor has grown rapidly since 2020; 20 locations, over $200M in revenue, and employing 650+ people. They focus on service and maintenance, national accounts, and strong local sales, with work split between re-roofing (60%), service (25%), and new construction (15%). In the next 1-2 years, all branches will unify under a single national brand-creating more opportunity, visibility, and scale for the team. Don't hesitate and APPLY NOW! Don't have a resume? No worries, just contact me directly; ******************************* Not quite right for you but know someone that would be perfect? Refer a friend and if we successfully place them, you will get $1000!
    $90k-120k yearly 5d ago
  • Manager Franchise Performance - Arizona

    Franchise World Headquarters, LLC

    Manager job in Phoenix, AZ

    Manager Franchise Performance Territory: Arizona **Candidates must reside in or within commuting distance to the Phoenix Metro area, Tucson, of Flagstaff** Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway
    $84k-115k yearly est. 4d ago
  • Service Manager

    Arizona Foam & Spray

    Manager job in Mesa, AZ

    WHO WE ARE Since 1968, Arizona Foam & Spray has been committed to delivering high quality results. Based in Mesa, AZ, we are licensed, insured, and members of various trade organizations. We specialize in assisting with the design process for all commercial roofs by offering options and solutions. Our expertise ensures that roofing installations are done correctly to prevent future issues and voiding of warranties. We also handle repairs and reroofing, with the ability to diagnose and fix a wide range of flat roof types, including spray foam, single-ply, and built-up roofs. WHAT WE OFFER AFS is proud to offer numerous benefits to our eligible employees. Full time employees at SWD are able to enroll in a generous Medical Plan with a Company funded Health Reimbursement Account (HRA), company paid Telemedicine, company paid life insurance, 401(k) with a company match, and dental and vision coverage. SWD also offers all employees Paid Time Off (PTO) as well as Paid Sick Leave. WHO YOU ARE The Service Manager will lead and mentor our service team, overseeing installation, maintenance, and repair projects while ensuring safety and quality standards. The ideal candidate is an experienced professional with deep knowledge of spray foam processes, building codes, and industry regulations. You will train and support junior technicians, deliver technical guidance, troubleshoot issues, and coordinate service projects. Strong leadership, communication, problem-solving skills, and proficiency with tools like Microsoft Office, SharePoint, and Company Cam are essential, along with a commitment to industry best practices and safety protocols. WHY JOIN US At Arizona Foam & Spray, we're more than a team, we're a community driven by innovation, safety, and excellence. You'll have the opportunity to work with cutting-edge spray foam technology, grow your technical skills, and take on leadership opportunities in a supportive environment. We value your expertise, encourage continuous learning, and reward dedication with a culture that prioritizes collaboration, professional growth, and making a real impact on the construction industry. Join us and be part of a company where your contributions truly matter. AFS, Inc. is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran's status, or any other characteristic protected by law.
    $47k-77k yearly est. 1d ago
  • District Manager

    Alsco 4.5company rating

    Manager job in Phoenix, AZ

    Classification: Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM. Our full-time employees enjoy: Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: - Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR. - Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. - Ensure all company policies and procedures are followed in their district, including safety and Service SOP. - Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. - Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch. - Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. - Follow written and verbal instructions and perform other tasks as directed by supervision. - A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant. Additional Functions: - Work with and support other service personnel as required by supervision. Qualifications: - Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience. Qualified to hold a drivers license. Travel Requirements: - Frequently within the branch area. Typical Environmental Conditions: - Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/2022 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $75k-130k yearly est. 2d ago
  • General Manager

    Horizon Hospitality Associates, Inc. 4.0company rating

    Manager job in Anthem, AZ

    Are you a dynamic hospitality leader ready to oversee operations at one of the region's most exciting resort destinations? This is an incredible opportunity to lead a thriving lodging property known for its welcoming atmosphere, high guest satisfaction, and commitment to excellence. The General Manager will be responsible for all aspects of day-to-day operations, including guest services, financial performance, team development, and community engagement. This role is ideal for a hands-on leader who thrives in a guest-focused environment, takes pride in building strong teams, and excels at driving both operational and financial success. Key Responsibilities Oversee all property operations, ensuring an exceptional guest experience and seamless daily performance. Recruit, train, and inspire a motivated team committed to service excellence. Develop and execute marketing and promotional strategies to increase reservations and overall occupancy. Prepare and manage annual operating budgets; monitor monthly performance and identify growth opportunities. Collaborate with activities and recreation teams to design and deliver engaging guest experiences. Maintain property standards, oversee capital improvements, and ensure compliance with local, state, and federal regulations. Serve as the primary point of contact for guests, residents, and ownership, promoting a warm and professional environment. Qualifications Minimum 5+ years of leadership experience in hospitality, resort management, or related operations. Strong financial management skills, including budgeting, forecasting, and P&L oversight. Excellent communication, problem-solving, and organizational abilities. Proven ability to lead teams, handle guest concerns with professionalism, and uphold brand standards. Proficiency with Microsoft Office and property management or accounting systems. Flexibility to work evenings, weekends, and holidays as business needs require. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience). Compensation: $70,000 - $80,000 base (commensurate with experience), 25% bonus program, 100% Paid Health Insurance Expenses (Single AND Family Coverage), 401K with 6% Match, Outstanding Career Growth Potential, PTO, and much more! Why Join This Opportunity This is your chance to lead a property that blends hospitality, community, and natural beauty. You'll have the autonomy to make an impact, a supportive ownership group that values innovation, and a team that's passionate about creating memorable experiences for every guest.
    $70k-80k yearly 1d ago
  • General Manager - Building Products Manufacturing - Backed by Private Equity, 78976

    Truenorth Executive Search, Inc. 4.5company rating

    Manager job in Phoenix, AZ

    General Manager - Building Products Manufacturing - Backed by Private Equity Our client is leading designer and manufacturer of high-quality building products for both commercial and residential customers, and a leader within their segment in North America. The General Manager will be a high-energy operations executive responsible for all day-to-day plant operations as well as overarching strategic initiatives. This role will be focus on optimizing operations with oversight of all manufacturing, production, maintenance, supply chain, regulatory and safety functions. The General Manager will partner strategically with the Chief Executive Officer and work cross functionally with the executive team to effectively achieve the financial growth and goals of the company. The successful candidate will have a demonstrated history of driving growth and success in a build products manufacturing environment, implementing processes, procedures and leading optimization efforts. Sharp analytical skills will be required to drive both short and long-term strategic goals. This position requires a hands-on leader with a passion for operations and an eye towards the future and long-term success of the business. This position offers an attractive compensation package incusing base salary and bonus. A complete benefits packaging is also offered.
    $36k-55k yearly est. 4d ago
  • Customer Service/Account Manager

    Fastsigns 4.1company rating

    Manager job in Tempe, AZ

    Responsive recruiter Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance FASTSIGNS #160102is hiring for a Full-time Inside Sales/Account Manager to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Inside Sales/Account Manager Will: Be good at juggling multiple things at once Have great communication skills via telephone, email and in person Communicate with their team well Have knowledge of signage May Create computer-generated full-color graphics and/or vinyl output that can be printed and mounted to a substrate or weeded, cut and applied Determine size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements. Inspect jobs for accuracy before sending them to output. Ensure correct material is used for each job and output device settings are accurate Maintain customer logo library; convert graphic files Ideal Qualifications for FASTSIGNS Graphic Designer: 2-3 years of retail or counter sales experience preferred Outgoing, responsive, eager to learn and has the ability to build relationships Ability to prioritize jobs, multi-task, and work autonomously Great listening and organization skills Sit and view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Clean driving record Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $19.00 - $21.50 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $19-21.5 hourly Auto-Apply 36d ago
  • Manager Site Operations

    Knapp Inc.

    Manager job in Litchfield Park, AZ

    WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO Be the customer-facing voice for Knapp Inc. You are responsible for all communication between our Customer and your team and the Director RBS Operations. You will attend all production meetings and manage the communication in such a way that our Customers would feel engaged with you and your site team and would see the value we bring to their organization. You are responsible for developing a budget with the Director RBS Operations and then managing that budget with our Customer as deemed necessary. It is critical that you and your team treat our Customer with respect and that you and your team always act in a professional manner. Through your on-site leadership team, you will be responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with efficient and high performing automated storage and retrieval systems, and storage and picking systems installed at our Customer's locations. This also includes being responsible for building and maintaining customer relationships at our Customer site(s) understanding and leading our preventive and predictive maintenance programs, following all SOP's, Safety Policies, etc. You will make sure your leadership team identifies the appropriate time to escalate the issues in compliance with the agreed-upon escalation procedures. Leadership Overview: Provide strategic leadership and guidance to Resident Site Engineering Manager and team Carry out leadership responsibilities in accordance with the organization's policies and applicable laws Perform ultimate site supervision and leadership Oversee candidates in the process of interviewing, hiring, and training of potential site team Plan, assign, and direct work Be responsible to appraise performance of first level management team Reward and disciplining employees as the leader of the leadership team Address complaints and assist in providing appropriate resolutions as and when needed Job Summary: Lead and manage a team to provide first-class maintenance; support in the operation and maintenance of automated storage and retrieval systems, and storage and picking systems, as installed at our Customers location Reporting to the Director RBS Operations , the Site Operations Manager will be eager and determined to succeed, through leadership with regards to responsiveness and service for the Customer Create a safety culture in all activities undertaken by you and your site team Essential Functions and Responsibilities: This position requires a wide range of responsibilities including, but not limited to, the following: Provide excellent customer service to strengthen Knapp's reputation Provide value that our Customer can see and understand Gain a positive reputation by providing a rapid and effective support Manage site budgets and associated commercial activities Oversee tasks by developing team skill sets to ensure delivery of defined Service Level Agreements (SLA) Oversee, as an on-site representative, all system improvements and installations Oversee all training requirements, both technical and regulatory Mentor, coach, teach and develop on-site staff and resources Increase the scope and efficiency of Knapp's support solutions Be an effective manager focused on team development Provide guidance to your team to work against timeframes to complete reactive repairs Interact with the on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner Provide ultimate accountability for the Health & Safety considerations with regard to the assigned tasks and carry out risk assessments Provide monthly summary and detailed reports covering commercial and technical activities Improve the service level and optimize resource utilization through adoption of industry best-practices Manage through direct reports the provision of quality support and maintenance services of all live information systems Plan and implement system security policy Manage through direct reports the daily activities of all personnel Appreciate and value cultural diversity Promote alignment of Material Handling Equipment (MHE) maintenance objectives Resolve any resourcing issues beyond the Resident Site Manager's control or responsibilities Champion internal Maintenance Team review meetings Manage process improvements to ensure that the delivery of services increases customer satisfaction Ensure that the Maintenance Team maintains an excellent level of customer satisfaction while providing reasonable level of commercial return Develop and manage maintenance budgets and cost projections Provide management of the supply chain and, in particular, ensure the cultural alignment of sub-suppliers Provided leadership in the management of maintenance interfacing with Knapp's nominated supplier(s) and sub-supplier(s) Ensure that every team member fully understands the commercial implications of any decision they make Accountable for Quality, Health, and Safety within the maintenance scope Monitor and update the MHE risk register Continually assess and fulfil the supplier's resource requirements Responsible for the production and maintenance of the MHE Planned Preventative Maintenance (PPM) work schedules Assist with the identification and monitoring of the MHE Maintenance Team's interfaces Liaise with the Customer's Operations Shift Managers & supplier's First Line Managers to ensure a safe and an efficient management of the MHE scope of work Assess and report MHE progress and attendance at the meetings Assist the MHE Quality Assurance (QA) and HSE adviser with verifying adherence to all relevant standards and procedures Approve revised MHE documents, drawings and correspondence prior to their issue Manage MHE and the Maintenance Cost Plan (MCP) Monitor progress of associated sub-suppliers Ensure timely supply of the MHE maintenance hardware Assist with MHE Quality, Health, and Safety within the MHE maintenance scope Continue the MHE Health and Safety File Accountable for the ultimate correctness and proper allocation of all spares inventory Serve as the custodian of the site escalation and grievance procedures related to the MHE maintenance scope Participate in work-related performance training and individual improvement programs Perform other duties as required that are commensurate with the role Responsible for responding to and addressing emergency calls WHAT YOU HAVE Authorization to work in the U.S. Passport or ability to obtain passport Work on weekends and/or overtime as required Professional office etiquette is required at all times Occasional travel required Physical requirements may include: sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and reading WHAT YOU WILL GET Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
    $70k-114k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Manager job in Mesa, AZ

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 8d ago
  • Site Operations Manager- ABA

    MeBe 3.9company rating

    Manager job in Mesa, AZ

    MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including OT, Speech and ABA. At MeBe, you'll be offered more than a job. You'll receive training and support to help you develop your career and grow as an individual. You'll work with extraordinary team members who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose. MeBe is seeking a Site Operations Manager to support the day-to-day non-clinical operations of our Spring Learning Center. This hands-on role focuses on executing operational processes, supporting staffing and scheduling needs, monitoring attendance, and assisting with client onboarding and ongoing support, while ensuring daily activities align with company policies, safety standards, and compliance requirements. Note: This role is expected to work on-site, Monday through Friday during core business hours, with consistent availability aligned to the Learning Center's operational needs. About You: You take pride in your work, pay attention to the small details and have a reputation for doing high quality work. You value transparency and operate with candor and compassion. You inspire others to be their best selves. You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo. About What You'll Work On: Operations Coordination Serve as the primary operational leader for the Learning Center, overseeing all non-clinical operations to ensure day-to-day efficiency, consistency, and readiness. Collaborate closely with cross-functional partners, including Revenue Cycle, Contracts and Credentialing, Scheduling, Business Development, Recruiting, and People Operations, to address site-specific needs and support broader organizational goals. Implement, monitor, and enforce company policies, procedures, and compliance standards, ensuring operational alignment and regulatory adherence. Partner with Scheduling to optimize billable utilization, proactively reduce cancellations, and minimize gaps in service delivery. Monitor staff and client attendance patterns to support appropriate scheduling coverage, operational efficiency, and continuity of care. Oversee facility operations, including safety, cleanliness, and overall readiness; conduct quarterly safety inspections and lead required emergency drills, such as fire drills. Manage operational resources by tracking and ordering supplies, maintaining equipment, and coordinating repairs and vendors as needed. Support Learning Center administrative functions, including document management, internal coordination, site events, and approved social media or community updates. Client Experience & Relationship Management Oversee the full client lifecycle, including onboarding, ongoing monthly check-ins, and discharge planning, ensuring a smooth, supportive, and well-communicated experience for families at every stage. Serve as a visible point of contact for families and visitors, greeting guests and maintaining a professional, welcoming, and family-centered environment within the Learning Center. Monitor and maintain high client satisfaction through proactive communication, early identification of concerns, and timely issue resolution. Advocate for client and family needs by partnering closely with the Clinical Team to address questions, concerns, and service adjustments. Support client retention and responsible growth by thoughtfully introducing additional MeBe services when aligned with family needs and clinical recommendations. Ensure documentation and follow-through related to client interactions, feedback, and resolutions are completed accurately and in a timely manner. Staffing, Productivity, & Culture Monitor daily site operations and workforce performance, proactively identifying and addressing issues that impact service delivery, morale, or compliance. Partner with Recruiting and People Operations to support assigned recruitment, onboarding, performance reviews and retention initiatives, ensuring staffing aligns with operational and client needs. Provide non-clinical coaching, timely feedback, recognition, and corrective discipline in alignment with company policy to reinforce accountability, uphold performance standards, and support consistent expectations across the team. Foster a high-performance, respectful, and professional work environment that supports clinician success and positive client outcomes. Qualifications: 2+ years of experience in an operations, administrative, or coordination role, preferably in healthcare, behavioral health, education, or a service-based environment. Experience supporting day-to-day operations, scheduling, staffing coordination, or administrative workflows. Strong organizational and time-management skills with the ability to manage multiple tasks and priorities in a fast-paced setting. High attention to detail and follow-through, particularly when working with schedules, attendance, progressive discipline and documentation. Ability to communicate clearly and professionally with families, staff, and internal teams. Comfort using scheduling systems, spreadsheets, and basic reporting tools; experience with healthcare or workforce systems is a plus. Ability to follow established processes, policies, and compliance requirements consistently. Willingness to learn and adapt quickly in a hands-on, operational role. Team-oriented mindset with the ability to collaborate effectively across functions. Dependable, punctual, and able to work onsite M-F during business hours. Perks and Benefits: Industry benchmarked, competitive pay based on experience Pay: $29-$34/ hour, depending on experience 29 PTO Days Medical, Vision, Dental for eligible employees Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance Invest in your mental health with access to free mental health sessions Protect your pet with discounted pet insurance Secure your future with our 401k program Unlimited employee referral bonuses Tuition discounts available to all employees through our University Partnerships Expansive treatment spaces in applicable locations Company sponsored, fun events for everyone Note: This role is expected to work on-site, Monday through Friday during core business hours, with consistent availability aligned to the Learning Center's operational needs. For more information, please visit our website at ****************** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29-34 hourly Auto-Apply 18h ago
  • Concierge Manager | Full-Time | RaRa Room

    Oakview Group 3.9company rating

    Manager job in Phoenix, AZ

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Oak View Group is searching for a Concierge Manager to join our team at an Exclusive Members Only Club Restaurant by Major Food Group and Oak View Group known as The Ra Ra Room in downtown Phoenix. The Concierge Manager will be responsible for making all restaurant reservations and client contact. This position may manage oversee a team of 1-2 Concierge to assist in this process. The position is largely office based and a daytime role overlapping into the early evening. During the early dinner restaurant hours this position will also assist in greeting guests and taking care of their needs during their dining check in experience. As Concierge Manager you will be required to work days, nights, weekends and holidays. This role pays an annual salary of $60,000-$65,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 13, 2026. About the Venue The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest. Responsibilities Deliver the company experience for guests: * Make and coordinate all restaurant reservations in a timely manner delivering exceptional guest hospitality and customer service. * Communicate all guest details to the restaurant team to create the company experience for guests. * Assist in creating seating charts * Follow up with guests with additional services that enhance the guests' experience. * Demonstrate the restaurant values when providing service and teamwork. * Able to execute a smooth guest check-in experience. Create luxury for all the senses by greeting and seating guests: * Welcome guests and make them feel at home, reiterating any special requests. * Occasionally seat guests, provide them with the menu and information about the restaurant. * Follow up with guests post dining to obtain feedback on their experience, and filter back to the restaurant management team. Qualifications * 3-5 years on exemplary customer service experience. * Demonstrate ability to proactively prioritize needs and effectively manage resources. * Skillfully determine whether tasks should be attempted, identifying the most effective way of completing the task, and preparing to overcome expected difficulties. * Be professional, articulate, and punctual. * Be able to support full-time flexible hours including late nights, weekends and holidays * Experience with Resy and Seven Rooms reservations systems preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $60k-65k yearly Auto-Apply 43d ago
  • Spa Manager

    Sitio de Experiencia de Candidatos

    Manager job in Scottsdale, AZ

    Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area. CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies, equipment and uniforms. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Manages supplies and equipment inventories within budget. • Maintains cleanliness of spa and related areas and equipment. • Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. • Strives to improve service performance. Conducting Human Resources Activities • Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Ensures employees understand expectations and parameters. • Brings issues to the attention of the department manager and Human Resources as necessary. • Observes service behaviors of employees and providing feedback to individuals. • Participates in employee progressive discipline procedures. • Participates in an on-going employee recognition program. • Reviews comment cards and guest satisfaction results with employees. • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Supervises on-going training initiatives and conducting training when appropriate. • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Assists the Spa Director in managing the day-to-day operations of the spa as necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $34k-54k yearly est. Auto-Apply 22d ago
  • Spa Manager

    It's a Secret Med Spa

    Manager job in Scottsdale, AZ

    A Day in the Life of a Spa Manager Deliver outstanding upscale customer service within the med spa and on the phone Handle administrative task including but not limited to time punches, scheduling, inventory and reporting Ability to work flexible schedules including days/evenings/weekends Ability to successfully promote the brand, products and services offered Upsell client's the appropriate products based off services conducted Be present for all mandatory corporate meetings Present information relayed from corporate office to staff efficiently Promote/sale It's A Secret's brand, products and services in order to reach monthly goals Monitor med spa performance and ensure that sales are maximized Demonstrates ability to balance coaching/mentoring with discipline Leads associates in a professional manner to foster and promote a cooperative teamwork environment Skills, Qualifications and Experience Needed Spa experience preferred but not required. 2-3 years or more of Sales Managerial experience within an upscale organization required. Proven sales rapport required. College education preferred. Proven ability to identify, retain, manage and develop strong teams. Ability to identify and problem solve, set expectations, goals and delegate. Knowledge and understanding of all spa services and product lines. Must be able to lead by example and perform duties that you staff performs. Strong organizational and communication skills. Efficient with Microsoft and Apple products. Proven ability to manage a diverse group of associates and clientele. Pay - Salary PLUS highly competitive, industry leading uncapped bonus program.
    $34k-54k yearly est. 60d+ ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Manager job in Scottsdale, AZ

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago

Learn more about manager jobs

How much does a manager earn in Goodyear, AZ?

The average manager in Goodyear, AZ earns between $35,000 and $100,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Goodyear, AZ

$60,000
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