Manager jobs in Grapevine, TX - 5,940 jobs

Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.

SERVPRO Team Shaw - Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow. Key Responsibilities: As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also: Oversee the pack-out, inventory, and transportation of customer contents from affected properties Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area Coordinate timely delivery and return of contents to customers once the property has been restored Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours may be required during peak demand or emergency responses Qualifications Required: High school diploma or equivalent 2+ years of experience in restoration, moving services, inventory management, or related fields Excellent communication and organizational skills Valid driver's license with a clean driving record Proficiency with inventory software and Microsoft Office Suite Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments Preferred: Experience in the restoration industry, specifically contents handling or pack-out operations Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician) Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat) Experience leading teams or supervising staff in a warehouse or field environment Strong customer service skills and the ability to handle sensitive or emotionally charged situations Benefits Medical, Dental, Vision Paid Time Off Sick Paid Time Off Matching 401K Competitive compensation Personal Development Opportunities All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

📍 Dallas, Texas (Frisco) Flexible Working 💼 Full-Time 💰 $100-140k per annum About the Company Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore. If you thrive in a high‑growth technology or professional services environment - and you're ready to step into a role with genuine impact and visibility - this could be the ideal next move. Role Overview We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement. You will manage both U.S.-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation. Key Responsibilities 1. Financial & Administrative Coordination Approve expenses and monitor budgets Maintain financial governance across teams and projects 2. Sales Operations & Reporting Oversee CRM processes (Salesforce strongly preferred) Manage accurate pipeline, forecasting, and performance dashboards 3. Outreach & Relationship Support Coordinate outbound operations and engagement workflows Support client communications and follow‑up activities 4. Global Back‑Office Operations Lead and support both U.S. and offshore operational staff Streamline and optimise processes to increase efficiency 5. Client‑Facing Support & Delivery Join client calls and support contract administration Build and maintain strong client and partner relationships Skills & Experience Needed 4-5+ years in operations within technology, business services, or professional services Strong financial and budget management skills Experience working with or supporting large‑scale SaaS or software‑driven organisations Excellent organisational, prioritisation, and multitasking abilities Strong written and verbal communication skills Confidence managing distributed teams across multiple time zones Proactive, solutions‑focused mindset with the ability to build scalable frameworks

Yogurtland Hiring: Training Manager Shift: Monday-Friday Pay: $85,000+/year *Depending on Experience The Training Manager owns the IQ of the Yogurtland organization and, as such, leads the strategic planning, budgeting, development & execution of continuous learning solutions for all workforce levels that position Yogurtland as the smartest brand and leading developer of talent in the frozen treat segment. The Training Manager also leads a team of Field Training Managers who provide franchisees and their associates with the capabilities to successfully open new locations, optimize unit-level profitability and consistently execute our operating model and brand initiatives with excellence. RESPONSIBILITIES Identifies, develops & executes high impact instructional design strategies and learning management systems in alignment with the business & brand goals as well as the learning needs of franchisees and their associates. Stays aware of learning & industry trends to ensure that training deliverables are innovative, relevant & user-friendly. Develops the curriculum, delivery methodologies & most cost-effective platforms to scale learning for new franchisees. Measures post-training performance & surveys franchisee feedback to continuously improve IFT. Makes data-driven decisions to identify organizational learning needs and designs the blending learning platforms, Learning Management System and curriculum that most cost-effectively scales learning across the enterprise workforce. Designs and develops instructor-led training curricula including trainer scripts and materials and participant materials and partners with field learning for implementation. Designs and deploys methodologies to evaluate, analyze & report on training effectiveness. Manages the performance and develops the competencies & skill sets of the Field Training Team. Oversee all aspects of training programs, including registration, enrollment, content development, delivery & evaluation. Leads the design, development, and implementation of training for rollouts, tests, reinvestments, and other initiatives to ensure consistently prominent levels of execution. Develops & manages the onboarding platform for all new YLSC associates. Develops and manages budgets & expenses. Serve on inter-departmental and cross-departmental teams to represent the training team. REQUIREMENTS A bachelor's degree in business, training and organization development, or related field is preferred. Master's degree or equivalent experience a plus 10+ years in learning and development role. Experience in the food service industry preferred. Demonstrated ability to leverage AI-powered tools to design, deliver, and optimize training programs, improve team performance, and streamline operational workflows. Extensive knowledge of instructional design theory and implementation, and modern training methods and techniques Proven ability to complete full training cycle (assess needs, plan, develop, deliver, monitor, evaluate and improve) Advanced organizational skills with the ability to oversee multiple assignments. Proven ability to lead by example and foster mentoring relationships. Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences. OFFERED Benefits Package: Medical, dental, and vision coverage; retirement savings plan; paid time off. Professional Growth: Training, mentorship, and opportunities to work on cross-department projects. Collaborative Culture: A supportive environment that values innovation, teamwork, and diverse perspectives. Employee Perks: Product discounts, access to exclusive events, and additional incentives. Company Overview We are a rapidly growing Food & Beverage (F&B) franchising company with a footprint that spans local and international markets. Our organization includes multiple departments-Store Operations, Marketing, R&D, Human Resources, Financial Accounting, Logistics, Ingredient Manufacturing, Training, Franchise Development, IT, and eCommerce. We foster an environment of innovation, teamwork, and customer-centric service, making us a leading name in F&B franchising.

Reports To: Regional Vice President of Southwest Operations Pay is dependent upon experience and will be discussed during the consideration process Travel: 10% Job Summary: To manage all aspects of a Pavestone branch to achieve targeted short- and long-term Net Operating Income objectives. Responsible for Personnel, Sales, Cost Control, and implementing and maintaining administrative policies. Motivate, manage, listen, advise, lead by example, be the ethical compass, delegate, work under pressure, and multi-task. Performs CDC Sales Manager duties. Enforce company policies and procedures. Keep Safety as the Number 1 objective. Essential Functions: Personnel: Manage all branch personnel activities including: schedules, training, performance evaluations, recruiting, hiring and firing. Listen to all employees; be a sounding board and provide feedback. Sales: Ensure that branch sales and targeted margins for Retail and CDC are achieved. Manage day-to-day sales personnel activities. Maintain a very high level of customer service. Actively participate in sales calls. Develop local sales strategies and monitor National sales programs. Ensure that Pavestone image is maintained. Cost Control: Negotiate with vendors to achieve the highest quality at the lowest cost. Focus on controlling variable costs. Evaluate ROI for all expenditures. Maintain high Quality standards for all products. Maintain detailed maintenance programs for equipment. Administrative Execution: Implement and maintain all corporate policies, programs, and procedures. Oversee all branch administrative functions, including A/P, A/R, Invoicing, Payroll, etc. Review monthly financials. Participate in required management meetings, webinars, conference calls, and reporting as needed. Maintain a friendly, open-door policy in all departments so the whole team can feel motivated and supported. Transportation: Ensure that branch margins are achieved. Manage personnel activities. Oversee safety, customer service, and on-time deliveries. Plant Operations: Oversee production scheduling to insure PIMS are achieved. Oversee MC and ensure all maintenance activities are handled. Accountabilities: Branch must be profitable. Answer to the ROM and senior management. Accountable for your actions and ethics. Maintain all company equipment per company policy.

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

A growing pharmacy organization is seeking experienced, patient-focused Pharmacy Managers to lead daily operations at multiple locations. This role is ideal for licensed pharmacists who thrive in leadership roles and are passionate about delivering high-quality care while ensuring regulatory and operational excellence. Responsibilities: Oversee day-to-day pharmacy operations including inventory management, staff supervision, workflow optimization, and customer service Lead, coach, and develop pharmacy staff to uphold clinical standards and service excellence Ensure strict adherence to all federal, state, and local regulatory requirements Collaborate with internal teams and healthcare partners to support patient outcomes and drive operational improvements Monitor pharmacy metrics, implement best practices, and ensure compliance with organizational procedures Qualifications: Active pharmacist license in Texas Minimum of 3 years of pharmacy experience, with at least 1 year in a leadership or management capacity Demonstrated ability to manage teams, maintain compliance, and deliver excellent patient care Strong organizational, communication, and problem-solving skills Experience with pharmacy technology systems and workflow optimization preferred

About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale. Responsibilities Channel Ownership & Execution Own all aspect of performance across key performance channels including: Google Ads (Search, Shopping, PMAX, Display) SEO (Technical, On-Page, and Content Strategy) Product Feeds & Merchant Center Potential to expand with new such as Amazon DSP, Bing, etc. Develop and implement strategies to support brand and business initiatives through above key performance platforms Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings Lead keyword research, technical SEO audits, and on-page optimization initiatives Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements Monitor performance and identify growth opportunities through emerging search trends Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers) Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms Feed Management & Optimization Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels Strategy, Innovation & Expansion Identify new growth opportunities including emerging platforms, formats, and targeting strategies Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality. Act as a key stakeholder in defining and refining attribution and measurement frameworks Qualifications 3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments Proven track record of owning and scaling campaigns across multiple performance channels Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console) Experience managing product feeds and familiarity with feed tools and merchant platforms Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions Excellent organizational and project management skills, with ability to work cross-functionally Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar What We Offer Health, dental, and vision benefits Paid parental leave 401(k) with employer match A culture of meritocracy that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

A hospitality services company is seeking an Assistant General Manager to manage daily operations at a luxury airport lounge. Key responsibilities include achieving financial targets, developing staff, and ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's Degree and over 3 years of management experience in hospitality, with strong leadership and communication skills. Competitive compensation and comprehensive benefits are offered, including healthcare and career growth opportunities. #J-18808-Ljbffr

About the Company: Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials. Role Description Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application. Your role: The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application. Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud. Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review. Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards. Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application. Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application. Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time. Work cohesively with other members of the Highway Team in an effort to serve our customers well. Qualifications Prior experience working in an Application Operations team for a software company preferred. Technical aptitude and analytical problem solving skills. Experience with SQL and/or Microsoft Excel is preferred. Excellent communication skills and thrives in a fast paced and urgent environment. Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure. Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application. Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred. Transportation and logistics background is a plus.

About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry. **Ideal Candidate must be based in Dallas, Texas** We are looking for a proven leader to assist in expanding our operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further. Position Summary: Reporting to the VP of Operations, the Director of Operations (General Manger Multi-buildings) will be responsible for operational oversight and growth. Develop, lead and manage organization-wide automation deployments, continuous improvement (CI) strategies across multi-site locations/teams. Establish KPIs and other performance goals and objectives. Lead related change management along with Partner relationships. This role will oversee multiple buildings in Dallas, TX and could grow into a regional role overtime, to require 60% - 75% of the time. We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm. Responsibilities: • Develop, maintain and monitor annual operating budget for each business unit. • Supervise the review and adherence to each business unit's budget, P&L and aging reports. • Develop and oversee business forecasting projects. • Work with other senior leaders on product development, pricing and other strategic operational issues. Requirements: Education and/or Experience: Bachelor's degree in supply chain management, Engineering, Computer Science, or a related field. Master's degree preferred 6+ years of progressive experience in related Supply Chain and Logistics positions in a multi-site environment with a focus on automation Proven track record of successfully leading and implementing automation projects in a complex supply chain environment 4+ years of experience in Operations & Automation in Warehousing and/or Logistics functions 3+ years of experience in SAP, WCS, WES or related experience in automation tools Multi-site management experience (locations not areas inside one warehouse.) A MUST Warehouse Distribution experience within an automated facility Solid command of all operational disciplines. Experience managing P&L in excess of $20M plus Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers. Highly developed and disciplined in work ethic, accountability and follow-through. Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff. Ability to manage, lead and develop all operational staff. A team player, able to effectively interact with all aspects of the business (internal as well as external customers). Solid financial and analytical skills including sound business judgment. Proactive and decisive leader for the business with excellent communication skills. Tactical leader with a strategic mindset A Builder, not a Maintainer Bilingual is a plus Passionate Advocate for Customer Service and Continuous Improvement Benefits: We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days. Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Must meet hiring eligibility requirements.

This Residential Hotel Manager is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction, and support to hotel employees; maintain a high-quality product. This Hotel General Manager will have an incredible 2 Bedroom and 2 Bathroom apartment with all utilities paid. Education & Experience · Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and/or rates. · Support sales efforts as directed by the Management and the corporate sales organization. · Train front desk staff to successfully perform selling techniques and procedures for current promotions. Financial Results: · Provide input to the annual budget by forecasting changes in operating expenses and labor cost. · Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. · Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. · Execute company policies and procedures for purchasing. Guest Satisfaction: manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. · Employee Satisfaction: Train and develop employees in accordance with Human Resources programs and guidelines. · Train staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. · Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. · Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. · Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees. Conduct wage surveys to provide input to the annual budget and to ensure that the hotel is offering competitive wages. · Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. · Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover. Product Quality: · Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. · Manage the preventative maintenance and quick-fix programs in accordance with company standards. · Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies. MINIMUM EDUCATION: · Bachelor's Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable. 5 years as Hotel General Manager or other hotel management role. Physical Requirements · Must be able to sit or stand for long periods at a time. · May be required to do light lifting or carrying. · Capable of working in a fast-paced environment and in stressful situations. · Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. · May be required to walk and/or stand for long periods of time. · Must be flexible in work hours/days. · Must possess a valid driver's license. General Requirements · Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access. · Must have full knowledge of Hotel Management and Operations. · Must have effective oral and written communication skills. · Must have good analytical skills and decision-making ability.

Job Category: F&B Management Posted : December 15, 2025 Full-Time On-site 2417 N Support Rd Suite C120 Dallas, TX 75261, USA Paradies Lagardère is an award‑winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands‑on Assistant General Manager (AGM) with a strong focus on operations to join our team. This role is perfect for a motivated leader who thrives in a fast‑paced, high‑volume environment and has a passion for food quality, kitchen management, and team leadership. Why Join Us? Career Growth & Leadership Opportunities - Develop your career in a dynamic, growing company. Supportive & Fast‑Paced Work Environment - No two days are the same! Company‑Paid Time Off & Holiday Premium Pay - Because work‑life balance matters. 401K Program - Invest in your future. Training & Development - Expand your skills through our online learning system. Associate Recognition Programs - We celebrate success! Dining & Merchandise Discounts - Enjoy perks at our locations. Transportation & Parking Assistance - Making your commute easier. About the Role: As the Assistant General Manager - Full‑Service Operations, oversee operations in both Back of House (BOH) and Front of House (FOH), ensuring seamless kitchen management and an exceptional dining experience for guests. While supporting our dining division, you will play a vital role in kitchen leadership, food quality control, compliance, and team development, fostering a high‑performance and safety‑focused work environment. This role requires strong leadership, problem‑solving abilities, and a hands‑on approach to managing kitchen operations. Bilingual proficiency is a plus. Key Responsibilities: Full‑Service Management: Oversee all Front of House & Back of House operations, including food preparation, kitchen cleanliness, inventory management, equipment maintenance, and to ensure a seamless guest experience and efficiency. Team Leadership & Training: Recruit, train, and develop staff, ensuring they adhere to food safety, operational standards, and company policies. Operational Excellence: Ensure all kitchen processes run smoothly, including food production, portion control, and adherence to recipes. Food Quality & Safety Compliance: Enforce all health, safety, and sanitation standards in compliance with local and company policies (ServSafe Certification preferred). Inventory & Cost Control: Monitor and manage food costs, waste, ordering, and inventory levels to maximize efficiency and profitability. Collaboration with Leadership: Work closely with the team members to ensure efficiency. Problem‑Solving & Decision‑Making: Handle FOH & BOH challenges, such as staffing, food shortages, or kitchen workflow improvements, with a solutions‑focused mindset. Assist in Business Operations: Support the General Manager with scheduling, performance evaluations, and driving restaurant success. What We're Looking For: Strong leadership skills with the ability to motivate and develop a FOH & BOH team. Proven front‑of‑house and back‑of‑house management experience in a fast‑paced environment. Knowledge of food safety regulations, kitchen operations, and cost control strategies. Excellent problem‑solving skills with a hands‑on approach to operations. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Qualifications & Requirements: 2‑4 years of FOH & BOH management experience in a high‑volume restaurant or food service environment. ServSafe Certification or ability to obtain it upon hiring. Strong knowledge of inventory management, food cost control, and kitchen operations. Experience with team leadership, scheduling, and performance management. Ability to thrive in a fast‑paced, high‑volume environment while maintaining quality standards. Bachelor's degree in Hospitality Management, Culinary Arts, or a related field is a plus, but equivalent experience will be considered. Join Our Team & Lead a High‑Performance Restaurant If you are a passionate, hands‑on leader with a strong background in Dining management, we want to hear from you! Apply today and take the next step in your leadership career. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

Line and Shine Services Company: Line and Shine Services - Parking Lot Striping, Power Washing & Property Maintenance About Us At Line and Shine Services, we don't just stripe parking lots and pressure wash properties - we help multifamily and commercial properties shine . With a reputation for precision, reliability, and customer-first service, we're growing fast and looking for a General Manager who embodies the same entrepreneurial spirit that built this company from the ground up. Who We're Looking For We're not looking for someone who does the bare minimum. We're looking for someone with hustle. The kind of leader who: Sees the details that others miss, and knows that small things make the big difference. Leads from the front, setting the standard in effort, attitude, and accountability. Is teachable and humble, always looking to grow - but still confident enough to take charge. Treats the business like their own, because to us, we need a leader who acts like it is their baby. Goes the extra mile every time - not because someone told them to, but because that's who they are. We can teach you the technical side of the job. What we can't teach is hustle, drive, and pride in your work . That's innate. If you've got it, we want you. What You'll Do Oversee day-to-day operations of our crews and services (striping, pressure washing, property maintenance). Lead and inspire a team of technicians - balancing accountability with respect. Manage scheduling, quality control, equipment maintenance and customer communication. Bid and Build relationships with customers. Grow the business, our offerings and customer base. Spot inefficiencies and fix them before they become problems. Work alongside ownership to grow the business, expand service lines, and increase profitability. Represent Line and Shine Services with professionalism, energy, and passion. What We Require Strong leadership skills with a “servant leader” mindset. You will be out of the office working on job sites as much as in the office. Entrepreneurial drive - you treat the business like it's yours. Excellent communication and organizational skills. Ability to problem-solve under pressure. Valid driver's license; willingness to be in the field when needed. Experience in property services, construction, or related fields is a plus - but not required. We care more about your hustle and leadership potential than your résumé. Why Join Us Opportunity to take ownership of a growing company's operations. A culture that rewards initiative, hard work, and innovation. Competitive pay + performance-based growth opportunities. Work directly with founders who understand the grind - and value hustle. Pay: Salary Plus bonuses comp plan. Base starts at $45,000 a year depending on experience. How to Apply If you're tired of clock-watchers, politics, and mediocrity - and you're ready to prove you've got the heart, hustle, and leadership to take Line and Shine Services to the next level - we want to hear from you. We don't hire employees. We hire hustlers with grit. If that's you, apply today.

Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements * The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. * The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

Getting Started * Job you are applying for: KFC Assistant General Manager at the following location(s): G135700 - Wylie [TX] - Wylie, TX Resume Application View Job Description - KFC Assistant General Manager Description: If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry-you deserve it. What's in it for you: Ability to develop your leadership skills and seek General Manager and above store level opportunities with our internal leadership development program. Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares. Earn your GED for free, college scholarships and free online tuition. Medical, Dental, Vision benefits and accrued PTO Free shift meal and an employee discount at our KFC restaurants. Paid Training Bonus Program: As an Assistant General Manager , you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance. What a day in the life of an Assistant General Manager can look like: Supervise daily restaurant operations, ensuring adherence to KFC standards and policies. Lead and manage a team, including supporting RGM with training, scheduling, and performance appraisals. Manage inventory, maintain food safety protocols, and address customer concerns. Oversee financial aspects, including cash management and expense control. Collaborate with the General Manager to develop growth strategies and maintain brand image. Requirements: What you bring to the table: Minimum 1 year of experience as an Assistant General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR). Managers must be at least 18 years old. Availability to close the restaurant at least two nights a week. Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment. What KBP brings to the table: KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. Grown to over 1,000 restaurants in 20 years. Opportunities in 31 states Over 50% of store leadership has been promoted internally in the last year. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you. Additional Info: Assistant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: All other locations: $12.00 to $22.00 per hour State of Maryland: $16.00 to $19.00 per hour State of New York: $16.00 to $19.00 per hour New York City: $18.00 to $20.00 per hour Cincinnati, OH: $15.00 to $17.00 per hour Toledo, OH: $15.00 to $17.00 per hour Open Alert Close Disability Accommodation for Applicants KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list. DESCRIPTION The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to; a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates. The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative. OBJECTIVE Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly Help plan and execute staffing, training, and supervision for all department team members Possess a working knowledge of all department and company policies and procedures Assist in identifying and developing promotional opportunities for the restaurant Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered Conduct interviews and make recommendations of candidates for new hires Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner Conduct and participate in meetings with management and staff Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation Evaluate information to render an opinion or take action based on that information that will impact the department or function Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction Provide administrative, operational, and logistical support as needed Responsible for confidential and time sensitive material Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use Additional duties as necessary and assigned by the Direct Report or their designated representative SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business: Work towards property goals and objectives in conjunction with offsite corporate team. Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff. Exhibits leader qualities and functions as determined by corporate team, to all employees. Additional duties as necessary and assigned. QUALIFICATION STANDARDS A minimum of 5 years of previous food and beverage management and 3 years General Manager experience Have strong leadership abilities, sound judgment, and knowledge of operations Experience working in food-centric concept, high volume but intimate atmosphere Exceptional organizational, verbal and written communication skills Excellent customer service skills and experience working with VIP and regular clientele Ability to multi-task and perform calmly in a fast-paced environment Exceptional organizational, verbal and written communication skills Strong attention to detail Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience Excellent interpersonal skills to communicate with all levels of management and employees Ability to read, write & speak fluent English Strong computer skills are necessary to handle generating reports Flexible schedule Professional appearance and demeanor Must be able to work nights, weekends and holidays as needed Must maintain the mental and physical stamina to work extended shifts and days COMPENSATION AND BENEFITS Competitive Compensation Annual Bonus based on transparent, performance dependent standards Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire Comprehensive dental and vision insurance Paid Time Off Promotional Opportunities Free Shift Meal Benefits: Dental insurance Health insurance Paid time off Vision insurance Shift: 10-hour minimum shift Weekly day range: Every weekend Weekends as needed Experience: Restaurant management: 5 years (Required) General Manager - Steakhouse: 3 years (Required) Food service: 3 years (Preferred) Ability to Relocate: Dallas, TX 75207: Relocate before starting work (Required)