Manager jobs in Greece, NY - 713 jobs

One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service. In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction. Key Responsibilities Lead and supervise a service team to ensure consistent, high-quality operations. Train, mentor, and develop staff to complete work safely, accurately, and efficiently. Oversee daily maintenance activities, monitor performance, and provide ongoing coaching. Manage preventive maintenance programs, repairs, and service requests across multiple sites. Ensure all properties meet safety guidelines and regulatory requirements. Respond to escalated maintenance issues with professionalism and urgency. Support capital improvement projects and property upgrades as needed. Work closely with community teams to maintain strong service standards. Contribute to resident-focused initiatives that improve satisfaction and retention. Maintain accurate documentation of work orders, service requests, and project outcomes. Build a high-performing, accountable, and collaborative team culture. Qualifications High school diploma or equivalent required; Bachelor's degree in a related field preferred. 3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial). Strong knowledge of building systems, preventive maintenance, and safety regulations. Proven leadership, communication, and organizational skills. Ability to resolve escalated issues and operational challenges effectively. Proficiency with work order systems and basic computer applications.

Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: ***************** Daybright is currently seeking a Manager of Client Operations in our Employer Solutions Benefits Segment. This is a full-time, hybrid role. Be part of our Rochester, New York team! JOB DESCRIPTION The Manager of Client Operations is responsible for overseeing the day-to-day operational support for client accounts within the employee benefits division. This role ensures the delivery of exceptional service, compliance with regulatory requirements, and efficient execution of processes that support client satisfaction and retention. The Manager will lead a team of Client Service Specialists, collaborate with internal teams, and drive process improvements to enhance operational excellence. RESPONSIBILITIES Team Leadership & Development Manage, mentor and continuous training of a team of Client Service Specialists, fostering a culture of accountability and continuous improvement. Conduct regular performance reviews and provide coaching to ensure team success. Operational Oversight Oversee all client-related operational activities, including enrollment processing, eligibility management, and carrier data reconciliation. Ensure timely and accurate execution of client deliverables during open enrollment and throughout the plan year. Process Improvement Identify inefficiencies and implement best practices to streamline workflows and improve service delivery. Partner with technology teams to optimize client management platforms and reporting tools. Compliance & Quality Assurance Maintain adherence to COBRA, ERISA, HIPAA, and other regulatory requirements. Monitor quality control measures to ensure accuracy in client data and communications. Client & Internal Collaboration Work closely with Client Service Specialists to support client needs and resolve escalated issues. Serve as a liaison between internal teams and external vendors/carriers to ensure seamless operations. JOB QUALIFICATIONS Bachelor's degree in business, Human Resources, or related field (or equivalent experience). 5+ years of experience in employee benefits operations is a MUST, with at least 2 years in a leadership role. Strong knowledge of benefits administration, compliance regulations, and carrier processes. Excellent organizational, analytical, and problem-solving skills. Proficiency in benefits administration systems and Microsoft Office Suite. Exceptional communication and leadership abilities. Must currently hold a valid Life, Accident, and Health (LAH) License or be willing to obtain it within six (6) months of hire. They need to have it within the 6 months. RELATED COMPETENCIES Experience with HRIS/BenAdmin platforms (e.g., Employee Navigator, ADP WorkforceNow). Project management experience and process improvement certifications (e.g., Lean Six Sigma) a plus.

Rochester, NY JK Executive Strategies is proud to partner with a growing, privately-owned organization based in Rochester, NY, in search of their next Operations Manager. This newly created role reflects the company's entrepreneurial, thriving, and innovative outlook - committed to delivering exceptional products/services. The Operations Manager will serve as the day-to-day operational leader, partnering closely with the CEO, who will remain focused on vision and growth strategy. The successful candidate will bring structure, discipline, and accountability to the organization by building scalable processes, leading teams, and ensuring seamless execution across all departments as the company continues to expand. If you're an action-oriented, results-driven professional with an entrepreneurial edge who enjoys building structure and growing local businesses, this could be the right opportunity for you. Responsibilities Lead and oversee all day-to-day operations across departments including sales, design, production, shipping/receiving, and sourcing. Analyze, design, implement, and continuously improve end-to-end operational processes to increase efficiency, reduce errors, and eliminate operational gaps. Build and maintain scalable operational infrastructure, systems, and workflows to support growth. Establish, track, and analyze KPIs for individuals and departments; set performance expectations and hold teams accountable. Manage, develop, and coach employees at all levels, including performance management, recognition, corrective action, and succession planning. Ensure cross-department collaboration and smooth handoffs throughout the full lifecycle of projects and operations. Oversee staffing plans, workforce development, and training to ensure the organization is properly resourced for current and future demand. Evaluate and improve operational systems and software, including sales, CRM, and production-related tools. Material ordering and oversight of inventory management. Execute growth initiatives by translating the Owner's strategic vision into disciplined operational action. Requirements Bachelor's degree in Business, Operations Management, or a related field preferred. 5+ years of operational leadership experience in a growth-oriented organization. Experience in sales, design, production, shipping/receiving, and sourcing, preferred. Strong background in process development, KPI implementation, and operational accountability. Highly organized, detail-oriented, and disciplined with strong problem-solving skills. Demonstrated ability to lead through change and operate effectively in fast-paced, high-pressure environments. Strong financial and operational acumen with a data-driven mindset. Excellent communication skills and the ability to partner effectively with ownership. Familiarity with entrepreneurial environment a plus. Experience with ShopVOX a plus. Salary Range $80k-$95k with incentive opportunities to be developed based on performance and company growth. JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Senior Manager, Film Coating Operations Industry: Regulated manufacturing environment (medical device / life sciences) Reports to: Director of Manufacturing and leads a multi-shift supervisory team overseeing operators and technicians. Compensation: $170K salary range + 20% Bonus benefits (commensurate with experience) The Opportunity A well-established, growth-oriented manufacturer in a highly regulated industry is seeking a Senior Manager, Film Coating Operations to lead and scale a critical production function at its Rochester, NY site. This is a high-visibility leadership role responsible for driving operational excellence, product quality, regulatory compliance, team development, and leading a multi-shift organization through a period of operational transformation - including expansion from a 24x5 to 24x7 manufacturing model. The ideal candidate is a hands-on technical leader and change agent with deep expertise in film coating processes, strong people leadership skills, and a passion for continuous improvement in regulated environments. Why This Role Is Unique Owns end-to-end leadership of a mission-critical coating operation. Opportunity to modernize EHS and environmental compliance programs. Plays a key role in site-level manufacturing strategy and capital projects. High degree of cross-functional influence with R&D, Quality, Supply Chain, Engineering, and Finance. Visible leadership position with meaningful impact on product quality, yield, and growth. Key Responsibilities Operational Leadership Lead daily film coating operations to meet production, quality, cost, and safety objectives. Manage a 24x5 operation with transition planning to a 24x7 schedule. Drive EHS improvements, including safety upgrades and environmental compliance initiatives. Process Optimization & Technical Leadership Lead continuous improvement initiatives focused on coating uniformity, yield, throughput, and waste reduction. Apply formal problem-solving methodologies while addressing real-world process and chemistry challenges. Make data-driven production decisions across coating, slitting, and formulation interactions. Cross-Functional Collaboration Partner with R&D on new product introductions and process development. Collaborate with Quality on inspection controls, validation activities, and quality systems. Communicate capacity, technical challenges, and performance metrics to Planning and Supply Chain. Regulatory & Quality Compliance Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems. Oversee manufacturing documentation, investigations, SOPs, and batch records. People & Team Development Lead, mentor, and develop supervisors, operators, and technical staff. Foster a culture of accountability, safety, and continuous learning. Manage performance and succession planning within the organization. Capital Projects Support or lead capital investments related to equipment upgrades, automation, and facility improvements. Must-Have Qualifications Bachelor's degree in Chemical Engineering, Coating Engineering, or related field (Master's preferred). 8+ years of manufacturing operations experience, with 3+ years in a leadership or people-management role. Deep knowledge of film coating processes and formulation. Strong GMP and regulated manufacturing experience. Experience writing and managing SOPs, investigations, NCMRs, and manufacturing documentation. Proven ability to lead safety, quality, and process improvement initiatives. Hands-on experience with Lean Manufacturing, Six Sigma, or similar methodologies. Preferred Qualifications Experience in medical device, pharmaceutical, or similarly regulated industries. Lean Six Sigma certification (Green Belt or higher). Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.

About Durst Durst Image Technology has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises, with products requiring printer surface design. We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Durst prides itself on its continued personal and professional development, and its place in the market as a Premium Brand. Why you'll want to work here The work environment is a fun and interesting combination of laid back (you are encouraged to learn, ask questions, make suggestions, and bring your personality to work) and hardworking (everyone eagerly works together in a shared commitment to deliver outstanding products and services to our customers). You can ask literally anyone in the company for help with anything and they are more than happy to assist. Leaders are respected because they "walk the talk." Durst prides itself on continued personal and professional development. Why we need you The Service Support Manager ensures premium, consistent service delivery across North America. This role leads the Technical Assistance Center (TAC), manages Level 1 and Level 2 escalations, strengthens customer relationships, and drives operational discipline. It partners closely with Industrial and Large Format Service leadership to improve KPIs, streamline processes, and develop technical training that builds a stronger service bench. Key Responsibilities: Leadership & Team Development Lead TAC and the Refurbishment Program; potential expansion into Customer Care leadership. Set clear expectations and ensure adherence to service policies and procedures. Manage staffing, cross-training, scheduling, and travel rotations. Partner with HR on hiring, onboarding, and development. Oversee after-hours support coverage and processes. Service Delivery & Escalations Own Level 1 and Level 2 escalations; ensure proactive communication. Provide timely updates to Service leadership. Maintain visibility into active service calls and customer-impacting issues. Lead installation planning and execution. Monitor aging tickets and enforce timely resolution. Review billing and resolve invoicing discrepancies with Accounting. Operational Excellence Improve dispatch and logistics to reduce travel inefficiencies. Drive KPI performance for TAC and Customer Care. Analyze service data to identify trends and improvement opportunities. Oversee TAC Astea/Portal tickets and ensure accurate routing. Ensure correct parts shipments, returns compliance, and inventory accuracy. Training Development Develop and launch technical training for TAU. Update and modernize LFP technical training. Create and maintain a development plan for entry-level technicians. Partner with technical product managers and the Level 2 team to develop and maintain training content. Competencies Strong analytical and troubleshooting ability. Experience in training and development. Excellent written and verbal communication. Experience in a call center or remote technical support. Exceptional customer-management skills. Ability to travel up to 15%. Physical Requirements Ability to lift 25+ lbs. Ability to distinguish a full spectrum of colors. Minimum Qualifications 5+ years managing technical teams. Experience with call center or remote-support environments. Project management and technical training experience preferred. Ability to lift 25+ lbs and distinguish full color spectrum. Prior experience managing technical employees required.

We are looking for a dynamic individual to join our team as a Night Janitorial Manager. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead Manager, Janitor, Night, Retail, Property Management

District Leaders are strong collaborators and influential leaders. They are directly responsible for the overall operation of multiple restaurant locations in an assigned district. The District Leader maintains company standards for these locations and utilizes company assets and resources to develop and grow field personnel, identify and capitalize on business opportunities, and maximize profits. The District Leader's guidance and leadership ensure their teams provide exemplary guest service, high-quality food, and safe products. They foster a culture of innovation and efficiency by enthusiastically driving people development by implementing training initiatives in JSC Management Group's franchise operations. Additionally, District Leaders head operations and provide training support for new restaurant location openings, new product implementation, policy and procedure implementation, and the ongoing monitoring of product quality and the customer experience. The District Leader plays an integral strategic role in the success and growth of the company. They are responsible for implementing operations and business strategies designed to achieve objectives with a focus on driving sales, traffic, and profits. They select, manage, and build a team of Restaurant Leaders and Assistant Restaurant Leaders responsible for the district restaurant locations. The District Leader partners with the cross-functional leaders of Operations, Human Resources, and the franchisee. As a member of the Leadership Team, the District Leader works closely with the Executive Team to ensure operations receive the necessary support. Additionally, holding district meetings and attending and contributing to restaurant leadership team meetings is necessary for consistency, accountability, and team cohesion. Successful District Leaders are comfortable working with all employee groups and understand how to effectively motivate and encourage their teams. The position necessitates strong leadership abilities, self-motivation, and detail-orientation without losing sight of the overall scope and vision of a project. District Leaders must have strong oral and written communication skills that effectively convey sophisticated concepts, insights, and recommendations in a compelling manner to various audiences. As each day brings both triumphs and new challenges, District Leaders must be resourceful and independent problem-solvers, while retaining confidence in the decisions and processes they implement. They possess the ability to quickly assess relevant information and issues to make the best and most effective decisions. While supports and resources are readily available, the District Leader is able to work with minimal direction. It is critical that the candidate pursues excellence, possesses a passion for the QSR industry, and demonstrates a strong desire to make a positive impact in the lives of others. As JSC Management Group's objective is to become the employer of choice, District Leaders must conduct themselves with positivity and integrity and demonstrate success. Requirements The District Leader will select, build, and develop restaurant leadership teams and maintain proper staffing in the restaurants within their district to ensure efficient restaurant operations. The core of people development lies in leadership and leader development. Note that this position requires travel between Buffalo, Rochester and Syracuse, NY. • Directly responsible for the performance of all Restaurant Leaders in the assigned district • Facilitate open communication with all reporting staff regarding operational results and provide resources and support and any necessary corresponding corrective action • Provide Restaurant Leaders with monthly action plans with clearly defined expectations, follow up to ensure proper execution, and analyze the results for immediate action • Maintain active involvement in the recruiting, interviewing, and hiring of Restaurant Leaders and other key-location personnel • Implement and facilitate company promotions and activities throughout the assigned district • Collaborate with the leadership team to define strategic company objectives and contribute to the company's overall financial objectives and business goals • Actively lead the development, distribution, and ongoing evaluation of operational standards, policies, and procedures to ensure alignment with company standards, safety standards, and legal requirements • Monitor restaurant opening activities and lead timely training and support, marketing, and staffing assistance, within budgetary and quality standards • Cultivate a benchmark of leadership and talent to deliver desired results and support future growth • Establish and drive performance goals by providing ongoing feedback, coaching, and development to enhance the team's performance and capability • Facilitate open communication and encourage continuous performance improvement from all team members • Identify individual and team skill and developmental areas of opportunity and provide the necessary resources to improve and advance the areas identified • Foster a positive environment of excellence by consistently recognizing employees who demonstrate exemplary work ethic and ability, initiative, achievement, and innovation • Exemplify JSC Culture by understanding and demonstrating JSC Core Values and instilling them in others JSC Management Group Culture JSC Management Group is not just a company, it is a culture in which individuals thrive to exceed expectations through serving others. Our Core Values of Adaptability, Servant Leadership, Care & Candor, Empowerment, Vision, Passion, Character & Integrity, and Compassion are at the foundation of our company culture. Our leaders and team members embrace these core values and seek to instill them in others. Our most successful team members are passionate visionaries who enact vital change and influence in a dynamic environment. JSC leaders seek to empower themselves so they can grow, develop, and empower those around them. We nurture a respectful, supportive environment fostered by leaders who find significant fulfillment in people development. As such, we enact candor tempered by sincere care and compassion in our interactions with our teams. JSC leaders set the example by conducting themselves with character and integrity, which inspires pride and loyalty amongst their team. We endeavor to exceed expectations through serving both guests and each other and see our teams as a reflection of our leaders and the values they exemplify. Leader Development Responsibilities Provide training and development opportunities to all members of the leadership team to create potential leader candidates Create and host training sessions in capacities and at times conveniently accessible to employees Complete shift assessments on all manager/ leader trainees, including working three shifts with each trainee until they complete all assessments satisfactorily (leader trainees may not run a shift alone until this assessment is completed) Assist Restaurant Leaders in identifying leader candidates Follow up on all aspects of training and development Training Responsibilities District Leaders are to effectively utilize all JSC supplemental training resources, including position-specific training packets. Administrative and Financial Responsibilities The District Leader must administer, analyze, and enforce appropriate restaurant-level financial controls to ensure proper accountability of company funds. This would include, but is not limited to, Gross Profit Variance and costs, inventory, cash, sales, budgetary expenses, and employee turnover. They are responsible for the oversight of mall restaurant locations' preparedness for the additional demands of holidays and school vacations (see attachment). Personnel Responsibilities The District Leader is responsible for hiring and terminating employees. They are also responsible for providing performance appraisals, merit increases, and promotions (within policy) for all restaurant leadership. District Leaders are expected to exercise excellent judgment and decision-making in all employee relations and personnel actions (i.e., timely performance evaluations, conflict resolution handling, disciplinary actions, employee counseling, etc.). The goal is to foster an atmosphere of cooperation, enthusiasm, and professionalism within each restaurant and among the district. Expansion Opportunity Responsibilities The District Leader will assist with new restaurant openings. They will support the new Restaurant Leader with day-to-day opener and closer training and assisting with daily operations until the proficiency level is manageable for the newly appointed Restaurant Leader. EMPLOYMENT DETAILS The position involves a variable 50/55-hour work week. The hours for this position are semi-flexible, however, normal working hours are from 9:00 am to 7:00 pm, with one day off during the week and one day off during the weekend. There is an expectation of a night-restaurant visit once per week. There are specific deadlines and duties that need to be completed on certain days of the week or month that may be outside of the typical work schedule or hours. CONFIDENTIALITY AND DISCRETION The District Leader must maintain the confidentiality of all company and employee information and must not discuss such matters outside of JSC Management Group, LLC. District Leaders must always conduct themselves with integrity and trustworthiness. Tact and discretion must be used in all dealings with all employees and vendors to maintain a positive image of JSC Management Group, LLC.

Title: Operations Manager Pay: $80,000 - $90,000 What We Are Looking For Join our team as a Fuels Operations Manager, where you'll play a critical role in ensuring efficient, safe, and high-quality fuel delivery operations. In this leadership position, you will oversee a team of drivers, optimize delivery routes, and foster a strong team culture while maintaining compliance with DOT regulations and company safety standards. What You Will Do * Lead a group of drivers on a daily basis to ensure routes are being serviced in a timely manner. * Assist in creating a team culture. Support and understand individual needs and challenges. * Report down time or other concerns to appropriate management. * Assist in planning and executing routes to maximize efficiency. * Coordinate new customer locations with sales, approving tank locations. * Working with Driver/Sales to ensure safety, customer satisfaction and communications with all parties. * Train new drivers and cross-train, certify and audit existing drivers. * Manage added stops, customer changes, IT issues, light equipment issues, etc. with team. * Install/expand the monitor network. * Work closely with maintenance to ensure an appropriate number of trucks are operational to meet service needs. * Maintain proper physical condition of vehicle and equipment; and communicate with maintenance shop personnel for mechanical downtime and other issues. * Assist with shop movements of any equipment between terminals or repairs (weights and measure, Tank test) * Assist service with pump and tank repairs if needed. (swapping nozzles out) * Provide Dispatch coverage during critical times/vacations. * Provide delivery coverage when needed (vacations, short-staffed, etc.), operating various commercial motor vehicles, according to applicable state and federal transportation laws. * Communicate fleet status to Regional Managers and dayshift lead. * Work with regional manager to oversee budgets, especially related to labor, expenses, capital expenditures, and implement cost-saving measures, when possible. * Arrange commercial motor vehicle in shipping yards for optimum loading patterns. * Receive shipments of materials while managing warehouse space, if applicable. * Perform other related duties as assigned that may include: * Day/Night dispatch * Day/Night Team Managers * Plant Maintenance * Dispatch Board Manager * Fuel Tank Inventory * Truck Maintenance * Manage Customer Base Changes * Safety Manager * Truck Equipment * Winter Blend Manager * DVIR Review Supervision * Responsible for general supervision of staff and development; this includes but is not limited to establishing staffing levels, scheduling, training, written evaluations, spot checks on quality, payroll and additional pay incentives. * Supervise all fuel and propane drivers. * Oversee the delivery department to ensure the best use of vehicles and personnel. * Work with corporate Human Resources to build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement. * Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations. * Provide ongoing coaching and feedback to senior team members. Ensure that managers hold their teams accountable with feedback to team members, deliver corrective action and discipline when necessary, and document all performance issues. * Ensure employees adhere to company policies and legal regulations and engage HR when appropriate. Actively support all corporate policies and standard operating procedures. * Manage conflict and crisis; proactively anticipate, manage, and constructively resolve disputes and disagreements. * Coordinate with human resources on any employee issues or concerns. Safety * Perform periodic safety audits for each driver (2x per Year) * Ensure conformance of DOT Regulations * Understand, provide leadership, and communicate safety goals and objectives. * Orient, train, and coach all team members on safety requirements, ensure safety compliance and take appropriate action to address safety violations. * Establish and maintain a clean, safe work environment complying with company and OSHA standards and perform monthly safety inspections, as assigned. * Follow company policies to report and investigate all accidents and near-miss incidents. * Perform root cause analysis and address performance and related discipline issues, as appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. What You Will Need * High school education or equivalent. * Minimum of 3 years' experience in propane and fuel industry preferred. * Class B License (minimum required) with Hazmat and Tanker Endorsements. * Current Medical Certification required. * Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations. * Ability to drive safely. * Ability to manage and motivate others. * Ability to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps. * Ability to plan delivery routes. * Ability to maintain basic logs and records. * Ability to carry out a series of instructions without constant supervision. * Able to remain professional and courteous at all times. * Prolonged periods sitting in a trailer cab for long periods of time. * Must be able to lift and move up to 50 pounds at a time. * Pushing/pulling up to 50 pounds at a time. * Occasional exposure to toxic or caustic chemicals/fuels or fumes. * Occasional exposure to outdoor weather conditions. What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives

The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profitability and people management for the Popeyes restaurants in an assigned area. Monthly bonuses based on sales, cost control, and brand standard. Ensure all restaurants are staffed properly with qualified RGMs and Assistant Managers. Work through RGMs to ensure restaurants are staffed with qualified shift supervisors, and crew. Develops and executes plans to achieve top line sales performance compared to budget sales for each area. Develops plans to control expenses and achieve budget for restaurant operating profit for each areas of the Profit and Loss Statements. Ensures all assigned restaurants meet Popeyes Corporate operational standards necessary to achieve expansion approval. Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGMs. Hires, terminates and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. Assist restaurant general managers with compliance and understanding of Liberty Restaurants. policies and procedures, such as; Security, Safety, Cash handling, Sexual Harassment. Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures and requirements. This job description is a generic listing of the responsibilities of this position; some of these responsibilities may not be required at all times. Requirements 3 year college business degree is preferred or equal experience. 3-5 years of experience in multiunit management in the food industry is preferred. Must have extensive and successful experience as a restaurant general manager. Requires excellent human relations skills including leadership and motivation. Strong communication skills: listening, oral and written

Provides strategic direction and leadership to District Sales Managers and sales staff within their geographic responsibility to achieve sales, revenue, and market share goals. Responsibilities Manages the ultimate achievement of corporate objectives by individual product line category within specified geographical areas and within budgeted financial guidelines. Administers, directs and monitors activities of District Sales operations to ensure adherence to and implementation of Go-to-Market Sales Strategy. Reviews performance against forecast and takes corrective action where necessary. Initiates, participates in, and supervises ongoing development of District Sales Managers for their sales management skills, effectiveness, and career development. Recruits, selects, hires, and evaluates performance of personnel. Counsels and develops staff for personal and corporate advancement through career development, training programs, and other resources. Establishes and maintains communication with all levels of hierarchy to ensure positive working relationship and productivity.

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Assistant Operations Manager reports to the Operations Manager or Sr. Operations Manager at Bermex. This position plays a key role in working with management to improve operations, sales, profit, and employee development in order to attain customer satisfaction. This position also requires a high degree of organization, attention to detail, and exceptional interpersonal communication and leadership skills. * Salary transparency: For those residing in NY, the pay for this role is at $89,000/year. * What You'll Do Key Responsibilities: Operation Supervisor Management: * Provide direction, training, support, supervision, and motivation to operation supervisors including their downline reports * Ensure that approved policies and objectives are clearly understood and effectively applied to each operating unit * Supervise and review the preparation of forecast numbers for each of his/her departments * Review performance and causes of significant variances, along with corrective action plans * Conduct performance and wage reviews for department supervision Business Management: * Ensure timely production reports and accurate record information to operating activities for such purposes as control, planning, accounting and required customer reports * Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets * Ensure monthly operation reports listing any unusual events - major expenditures, legal actions, overtime payments, etc. are distributed to appropriate department(s)/personnel Customer Communication: * Handle or defer all customer complaints to the appropriate authorities * Professionally represent the company to clients and their customers * Provide general information about the meter services to customers, when applicable Other duties as assigned. About You Must haves: * Education: High School Diploma or GED * Experience: 2 years of management experience and 3 years' experience in locating. Nice to haves: * Education: Bachelor's degree in operations management or business administration * Experience: 5 years of experience in operations management. At least 1 year of experience in budget development and oversight is a plus Your Skills: * Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service * Highly trained in conflict management and business negotiation processes * Knowledge of operations, safety process, programs, and procedures * Excellent communication skills, comfortable interacting with management and customers * Strong analytical and financial analysis skills * Ability to teach, coach and train operation supervisors to drive change and execute process improvements across offices * Knowledge of general business software and aptitude for learning new applications; proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to multi-task, and work independently and as a team * Proven abilities of strong leadership skills * Excellent attention to detail for problem solving and finding Drug/Alcohol Testing: * Drug/alcohol testing is required * Drug/alcohol testing required per non-regulatory requirements for employees working with water, electricity, and meters * Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: * Group health plans including medical/prescription, dental, vision and a variety of other coverage options * Company paid group life insurance, accidental death & dismemberment insurance, short- and long-term disability * Flexible Spending Accounts or an option for a Health Saving Account with company match * Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: * Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost * Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): * Paid Vacation * Paid Holidays * Paid Wedding Day * Veterans Day paid time off for our veterans * Paid Sick Time (New York based positions ONLY) Perks/Allowances: * Company vehicle (for all driver-based positions) * Gas card for company vehicle (if applicable) * Company provided cell phone or mobile allowance (if applicable) * Boot allowance from approved vendors * Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. #BER1 We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.

Schedule: Monday - Friday, 9am - 5pm. Job Requirements: Mature, energetic and creative individual who demonstrates leadership qualities in managing daily operations for both gift shops including budgetary and personnel responsibilities of volunteers. Demonstrates communication and customer service skills for internal and external customers. Highly independent, ability to make appropriate fiscal decisions and multitasking and prioritizing in order to meet budget and merchandise deadlines. Needs to be highly organized and able to use all resources to get daily tasks completed and timelines met balancing all reports at month and year-end. Supervise the gift shop volunteers, which may be up to 35 volunteers on a weekly basis in the Hospital gift shops. Overseeing day to day operations of both gift shops. Must be able to work independently with little supervision and be fully accountable for scope of duties. Education and Experience: Associates degree or equivalent work experience preferred. Two years or more retail sales management experience including buying, budgeting, billing, scheduling, cash drawer balancing and displaying merchandise. Three years or more in supervision, customer service and bookkeeping preferred. Microsoft Office computer skills and experience required. Pay Range: $19.50 - $23.00 Starting Pay: Based on experience Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales, to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a General Manager GENERATE & MONITOR CENTER REVENUE Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales. Review and control labor costs and other expenses. BE AN OPERATIONAL PRO Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team. TRAIN YOUR TEAM Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers. REVIEW CENTER PERFORMANCE Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly. RALLY THE TROOPS Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise. MAKE GUESTS PRIORITY #1 Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied. DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As a General Manager, you're a customer service pro who knows what it's like to work in a fast-paced environment and who thrives in that energy. You're highly attuned to the guest experience, accountable for your performance (and that of the teams you'll manage), and are a strong team player across the board. You're also an extraordinary problem-solver and trouble-shooter and have at least a few years of full service restaurant management experience under your belt. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 5+ Years of Management Experience related to full service kitchen, bar, restaurant, and food service operations Bachelor's Degree Basic business math, accounting skills, and strong analytical/decision-making skills Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems Solid Communication Skills WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-NB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $80,000 to $85,000 a year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: *************************************

🚨 Now Hiring: Master-Level Cadillac Technician - Top Pay | No Weekends | Premium Facility 🚨 Are you a world-class GM technician with a passion for excellence? Do you take pride in your craftsmanship and want to be paid accordingly? Valley Cadillac in Rochester, NY is seeking a Master Cadillac Technician to join our elite team. We're not looking for average - we're looking for the best of the best. And we're ready to pay to match your skill. What You Can Expect: 💰 Top-Level Pay - If you're the right tech, you'll be paid like it. We compensate at the highest level for skill, experience, and production. 💰 Annual Bonuses - We pay annual bonuses to all flat rate technicians. 🛠 Brand-New, Renovated Shop - State-of-the-art facility with the latest GM tools and equipment. Clean, efficient, and fully climate-controlled. 🧑 🔧 No Weekends - Work/life balance matters here. Monday-Friday schedule only. 📈 Career Path - Grow into a World Technician with full support and ongoing GM factory training. ✅ Great Benefits - Health insurance, 401(k), paid vacation & holidays, uniforms, and more. 👏 Strong Team Environment - Work alongside experienced professionals who respect and value your expertise. Who We're Looking For: A GM-certified technician with 6+ years of experience (GM experience strongly preferred). ASE certified, with strong diagnostic and repair skills. Committed to fixing it right the first time and taking pride in every vehicle you touch. Team-focused, reliable, and hungry to keep growing. If you're tired of being underappreciated or underpaid - and you're ready to work for a dealership that recognizes and rewards excellence - this is your opportunity. Join Valley Cadillac and take your career to the highest level. 📩 Apply today - confidential interviews available. Qualifications Automobile Technician Mechanic Skills and Qualifications: Lifting, Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving, Dealing with Complexity, Analyzing Information

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $50,200 - $69,000 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

At Factory Motor Parts Company limitless possibilities await you. Our continuous growth is fueled by solid relationships with customers, colleagues and suppliers. Each of us delivers extraordinary customer care that is simple, proactive and personal. We take pride in knowing we are part of an extraordinary company of talented, high-performing professionals who are leading change and growth. We are currently seeking driven dynamic business leader to act as a Location Manager. This position is responsible for strategically leading and managing the distribution operation through successful on-going achievements in the following areas: * Inventory management * Staff supervision and development * Cash management * Delivery and warehouse logistics * Proactive support and service to FMP customers. This is a working manager role including dispatching, customer service, pulling/checking in parts, and warehouse work whenever necessary. The Location Manager position requires a proven team player with a passion for customer service, the initiative and drive to successfully lead an operation and its human capital, and the ability to effectively manage multiple tasks in a fast paced environment will thrive in this opportunity. Minimum Requirements Include: * Must be 21 or older * Minimum of 5 years experience in an automotive parts distribution leadership role * 3 years of P&L responsibility * Strong attention to detail, great communication skills, the capability to analyze reports and information to improve processes and business outcomes, as well as the ability to motivate a dynamic team * Prior experience with sales and customer interaction a plus * Ability to lift up to 75 pounds routinely We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************

Assistant Store Manager Job Profile This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. Summary The Assistant Store Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. Responsibilities include but are not limited to: Team Environment * Arrive in a timely manner to be ready in position at the start of scheduled shift. * Promote a team environment by encouraging respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. * Assist in the recruitment, selection, hire, onboarding, and training of the Crew Members and Shift Leaders as directed by the Restaurant Manager. * Support development of team members through effective cross training, development, and delegation of responsibilities. * Hold team members accountable for their behavior and performance, addressing concerns promptly. * Regularly utilizes established communication in the store. Operations Excellence * Hold guests as highest priority and role model exceptional guest service. * Drive sense of urgency through Crew Members and Shift Leaders to satisfy guests' needs and resolve problems. * Ensure all shifts are appropriately staffed to achieve guest service goals. * Maintain a safe, secure, and healthy environment by following and enforcing safety, and sanitation guidelines; comply with all applicable laws. * Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Help prepare and complete action plans: implement production, productivity, quality and guest service standards. * Maintain a clean, stocked and neat work environment. * Review guest feedback and restaurant assessment results and implement production, productivity, quality and guest service standards. Profitability * Drive sales through effective execution of restaurant standards. * Execute all in-restaurant marketing promotions in a timely manner * Delegate and lead processes to control labor costs, food costs, and cash. * Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. * Execute new product roll-outs including team training, marketing and sampling. * Comply with all restaurant, Brand, and franchisee polices. Qualifications: Skills * Must have basic computer skills * Restaurant, retail, or supervisory experience preferred * Math and financial management * Writing skills * Capable of counting money and making change * Able to operate restaurant equipment * Comply with restaurant operations Required Competencies: Appearance * Adhere to uniform standards including; hat, name tag, clean pressed apron and collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. Guest Focus * Anticipate and understand guest's needs and exceed their expectations. * Fast, friendly service including a genuine smile and eye contact to make guests feel welcome. * Develop and maintains guest and community relationships. * Display and maintains a sense of urgency with guest. * Seek ways to improve guest satisfaction; asks questions, commits to follow through. * Resolve guest concerns by following Brand recommended guest recovery process. * Freshest- tasting, highest quality food and beverages through standard procedures. * Sparkling clean, comfortable environment with system maintenance and ongoing cleaning. Passion for Results * Set and maintains high standards for self and others, acts as a role model. * Complete all required training and support the training of other team members. * Consistently meets and exceeds goals. * Contribute to the overall team performance; understand how his/her role relates to others. * Read and interpret reports to establish goals and deliver results. * Seek ideas and best practices from other individuals, teams, and networks and apply this knowledge to achieve results. Problem Solving and Decision Making * Identify and resolve issues and problems. * Communicate and inform management of any issues. * Use information at hand to make decisions and solve problems; include others when necessary. * Identify root cause of a problem and implement a solution to prevent from recurring. * Empower others to make decisions and resolve issues. Interpersonal Relationships & Influence * Develop and maintain relationships with team. * Operate with integrity; demonstrate honesty, treat others with respect, keep commitments. * Encourage collaboration and teamwork. * Lead others; negotiate and take effective action. Building Effective Teams * Identify and communicate team goals. * Monitor progress, measure results and hold others accountable. * Create strong morale and engagement within the team. * Accept responsibilities for personal and team commitments. * Recognize and reward employee's strengths, accomplishments and development. * Listen to others, seeks mutual understanding and welcome sharing of information, ideas and resources. Conflict Management * Seek to understand conflict through active listening. * Recognize conflicts as an opportunity to learn and improve * Resolve situations using facts involved, ensuring consistency with policies and procedures. * Escalate issues as appropriate. Developing Direct Reports and Others * Work collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills. * Regularly discuss progress towards goals, review performance and adjust development plans accordingly. * Provide challenging assignments for the purpose of developing others. * Use coaching and feedback opportunities to improve performance. * Identify training needs and support resources for development opportunities. Business and Financial * Understand guest and competition; translate and apply own expertise to address business opportunities. * Approach situations with an innovative mind and look beyond the obvious to deliver solutions and implement change. * Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals. * Understand, analyze and communicate the key performance/profit levers and manages to these measures. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10299118"},"date Posted":"2025-09-18T10:58:11.477180+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2519 Commerce Dr. Nw Suite 100","address Locality":"Rochester","address Region":"MN","postal Code":"55901","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager

Senior Manager, Operations Industry: Regulated manufacturing (medical device / life sciences) Travel: Limited, as needed Reports to: Director of Manufacturing / Site Operations Leader Compensation: 170K salary range + 20% bonus + benefits (commensurate with experience) The Opportunity A well-established manufacturer operating in a highly regulated environment is seeking a Senior Manager, Operations for the Rochester, NY facility. This is a high-visibility, senior leadership role with responsibility for a 24x7 multi-shift operation, focused on operational excellence, safety and environmental improvements, equipment performance optimization, and team development. The role plays a critical part in driving performance, reducing operational risk, and strengthening manufacturing systems and culture. The ideal candidate is a hands-on operations leader and change agent with experience in high-volume manufacturing, strong people leadership capabilities, and a proven ability to improve OEE, quality, and engagement in regulated environments. Why This Role Is Unique Ownership of a mission-critical, 24x7 manufacturing operation. Opportunity to strengthen and evolve tiered operating mechanisms and standard work. Strong mandate to improve EHS, equipment effectiveness, and process capability. High degree of influence across Manufacturing, Quality, R&D, Supply Chain, Finance, and Facilities. Blend of strategic leadership and hands-on operational execution. Key Responsibilities Operational Leadership Lead daily operations to meet production, quality, cost, and safety objectives. Set operational goals, KPIs, and development paths for supervisors. Deploy, monitor, and sustain standard work across the operation. Lead a multi-shift supervisor team supporting a 24x7 manufacturing schedule Process & Performance Optimization Drive continuous improvement initiatives to improve OEE, reduce downtime and waste, and optimize changeovers. Assess and improve operational practices to reduce errors and improve process capability. Apply formal problem-solving tools while addressing real-world equipment and process challenges. Make risk-based decisions to optimize equipment performance while maintaining product quality and employee safety. Quality & Regulatory Compliance Proactively improve quality performance, reduce nonconformances, and drive CAPA implementation. Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems. Oversee manufacturing documentation, investigations, SOPs, batch records, and NCMRs. Cross-Functional Collaboration Partner with R&D, Quality, Engineering, and Supply Chain on new product introductions, validations, and troubleshooting. Communicate capacity constraints, technical risks, and performance trends to Planning and Finance. Collaborate with Facilities on short- and long-term equipment and layout planning. People & Culture Lead, mentor, and develop supervisors and operators. Foster a culture of accountability, safety, continuous improvement, and performance. Support individual development plans and career progression for salaried and hourly employees. Must-Have Qualifications Bachelor's degree in a scientific or engineering discipline (preferred). 8+ years of manufacturing operations experience. 3+ years in a leadership or people management role. Experience leading high-volume, equipment-intensive manufacturing operations. Strong knowledge of GMP and regulated manufacturing environments. Experience with manufacturing documentation, investigations, and quality systems. Proven ability to drive operational improvements tied to OEE, scrap, waste, and productivity. Experience with Lean Manufacturing, Six Sigma, or similar methodologies. Nice-to-Have / Preferred Experience in medical device, pharmaceutical, or similarly regulated industries. Lean Six Sigma certification (Green Belt or higher). Experience strengthening tiered accountability systems and standard work. Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.