Salesforce and Sales Operations Systems Manager
Manager job in Helena, MT
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
As a Salesforce Systems Manager at Datavant, you will play a crucial role within our Commercial Operations team. Your primary responsibility will be to assist our current sales systems manager integrate two salesforce instances, sales teams, and every other GTM tool into one GTM model over the next 12 months.
You will also oversee and optimize the tools and systems that support our sales processes. By analyzing sales data, maintaining CRM systems, and providing actionable insights, you will drive improvements in sales performance. Your role requires a strong technical background, excellent analytical skills, and the ability to collaborate effectively in a fast-paced environment.
**Responsibilities of the Role:**
+ **Drive the optimization of sales systems and tools** to significantly enhance sales efficiency and effectiveness.
+ **Lead strategic data analysis initiatives** to provide actionable insights for sales strategies and decision-making.
+ **Ensure the highest level of integrity and accuracy of sales data** within CRM systems.
+ **Serve as a key resource and expert advisor** for the sales team regarding system-related inquiries and troubleshooting.
+ **Develop and oversee comprehensive monitoring and reporting frameworks** for key sales performance metrics.
**You Will:**
+ Oversee the migration of data and processes from one Salesforce org to our current Salesforce Org
+ Oversee the management and maintenance of CRM systems, ensuring exceptional data accuracy and system functionality.
+ Conduct advanced analyses of sales data to identify strategic trends, opportunities, and areas for improvement.
+ Develop, implement, and optimize processes to streamline sales operations and enhance data management efficiency.
+ Collaborate with senior leadership in sales, marketing, and IT to ensure alignment of systems and processes with overarching business objectives.
+ Design and deliver comprehensive training programs and ongoing support to sales team members on the use of sales systems and tools.
+ Prepare, present, and interpret detailed reports on sales performance, forecasts, and other critical metrics to senior management.
+ Play a pivotal role in the development and execution of sales strategies and plans.
+ Troubleshoot and resolve complex issues related to sales systems and tools.
**What You Bring To The Table:**
+ Minimum of 7 years of experience in sales systems analysis, sales operations, or a related role.
+ Salesforce Administrator Certification required
+ Experience with merging companies, integrations and salesforce orgs
+ Bachelor's degree in Business, Information Technology, or a related field.
+ Strong technical skills with proficiency in CRM systems (e.g., Salesforce, ZoomInfo, Gong.io, Outreach.io), data analysis tools (e.g., Google Sheets, Tableau) and SQL.
+ Experience with system integration and data migration.
+ Excellent analytical and problem-solving abilities.
+ Proven ability to work effectively in a fast-paced, dynamic environment.
+ Strong communication and interpersonal skills.
+ Ability to manage multiple high-priority projects and lead cross-functional teams effectively.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$133,000-$156,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Operations Manager (Cosmetology & Barber)
Manager job in Helena, MT
**Title:** Operations Manager (Cosmetology and Barber) **Salary:** Up to $95k/annually ** About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.
We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.
What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.
**About the Role**
The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service. This role will be responsible for the management and supervision of operations resources, processes, and technology in the Licensure Cosmetology team. This role supports all operations and service delivery to cosmetology clients, candidates, and schools. Performing necessary tasks to ensure SLA's are met, clients are satisfied with our support, and team members have guidance and direction to meet company objectives.
This is a full-time permanent role, Monday to Friday during general operating hours. This individual may be required to support critical issues during evenings and if necessary, outside of normal business hours. Up to 40% travel may associated with this role, as this individual travels to client sites, educator training, conferences, and more across the country.
**Role Responsibilities**
+ Responsible for all operations and service delivery to cosmetology clients, candidates, and schools.
+ Assisting with escalated issues and requests, including interfacing with clients or schools in tandem with account directors.
+ Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross functionally.
+ Create and maintain support documentation and standards.
+ Work cross-functionally to hold others accountable, ensuring optimal outcomes across business units and teams. Able to influence without authority.
+ Application processing delivery for cosmetology clients.
+ Test Center and facilities planning and coordination.
+ Define and maintain national facilities standards across supported programs.
+ Manage and lead multiple teams.
+ Responsible for people, process and technology supporting our evaluators.
+ Working with HR for people issues and escalations.
+ Oversight of special event and group testing, training, and execution.
+ Site scheduling and staffing optimization
+ School support and coordination.
+ Responsible for meeting current contractual obligations and prepare for the successful retention of clients.
+ Able to manage C-Level expectations displaying a level of business acumen with this level of the leadership team.
+ Participate in internal account reviews with the PSI and client executive teams.
+ Assist with new client implementations, ensure readiness for support and go/no-go decisions.
+ Be fiscally responsible with operational cost decision making, manage to operational budget.
+ Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner.
+ Coach, mentor, develop and lead a diverse team of on-site and remote employees.
+ Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships.
+ Sense of urgency and accountability for responding to escalations as well as internal and external client requests.
+ Enforce a support structure for the team which sets them up for success with services provided.
+ Foster positive client relationships by overseeing staff's appropriate responses to client requests, addressing issues, guide and assist staff in resolving escalations, andcoordinating tasks to meet deadlines.
+ Ensure all existing clients are being serviced to both their contractual and service level agreements.
+ Participate in operational and planning meetings and attend calls to fulfil client deliverables as needed.
+ Review and approve timesheets and PTO requests.
+ Responsible for the completion of employee performance reviews and establishing annual goals in alignment with the business.
+ Train and onboard staff.
+ Project management and the ability to manage multiple project assignments, timelines, deliverables, and milestones.
+ Complete other projects and assignments at the direction of department leadership.
**Knowledge, Skills and Experience Requirements**
+ Bachelor's degree or relevant experience.
+ In-state cosmetology or barber licensee
+ 5+ total years of progressively responsible roles relating to customer and/or client support in a services industry
+ 2+ years of employee management experience.
+ Prior testing, licensing, credentialing experience preferred.
+ ITIL certification preferred. Experience with ticket management platforms and best practices required.
+ Experience building and running reports in various platforms to track metrics; able to leverage reports to facilitate data driven decision making and client conversations.
+ Working knowledge of Microsoft Office applications, PowerBI, and Tableau.
+ Excellent organizational, verbal, and written communication skills that encompass entry level through c-suite audiences.
+ Strong analytical, problem solving, and critical thinking skills to solve complex problems.
+ Strong time management skills, self-directed.
**Benefits & Culture**
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:
+ Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
+ Generous Time Off: Enhanced paid time off/annual leave policies
+ Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
+ US: Dental, vision, life, and short-term disability insurance
+ UK: Medical cashback plan including dental, vision, and income protection
+ Flexible Spending Accounts (US)
+ Employee Assistance Program (EAP): Confidential support whenever you need it
+ Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
+ Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
+ Future Planning: Tools and support to help you grow personally and professionally
+ Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry
At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Central Operations Manager
Manager job in Helena, MT
The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management]
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Port Operations Manager - Diego Garcia
Manager job in Helena, MT
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
General Manager - Home2 Suites by Hilton Helena MT
Manager job in Helena, MT
A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **Property Highlights:** With Mount Helena and the Missouri river as neighbors and the airport nearby, our apartment\-style suites are ideal bases to explore the Montana State Capital\. Make the most of your in\-suite kitchen, free WiFi and breakfast - or work your way through the Trinity Center's many restaurants\. Pets are welcome\.
Please click here \(******************************************************************** for information on Home 2 Suites Helena\!
**What will I be doing?**
As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel\-wide meeting participation and facilitation
+ Ensure guest and team member satisfaction
+ Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
+ Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
+ Serve as primary liaison with hotel owners and corporate entities
**What are we looking for?**
Basic Qualifications:
+ 3 years of Hotel leadership experience at a property with 100 rooms or greater
Preferred Qualifications:
+ Prior Hotel General Manager experience
+ Local market expertise
+ Hilton brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
**The Benefits**
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.
+ Medical Insurance Coverage Options - for you and your family\. Able to enroll after 90 days of employment
+ Vision, dental, life and disability insurance
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program: 100 nights of discounted travel per calendar year
+ Participating in the 401\(k\) Plan and company match is the perfect way to save for the future\. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay\.
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Access to your pay when you need it through DailyPay
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
+ Inclusive family\-building and fertility benefits
+ Expanded bereavement leave
+ Adoption Assistance program
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Complimentary meals in the cafeteria while on shift
**Job:** _General Manager/Hotel Manager_
**Title:** _General Manager \- Home2 Suites by Hilton Helena MT_
**Location:** _null_
**Requisition ID:** _HOT0BZTZ_
**EOE/AA/Disabled/Veterans**
Hospitality Manager
Manager job in Helena, MT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Hospitality Manager is a member of the Hospitality Team and is responsible for managing the Tock customer experience. This role is responsible for providing best-in-class technical support through direct interaction with customers via emails, phone calls, chat messaging, and virtual training sessions.
**You'll get to...**
+ Assist customers with technical questions in real time via email, phone calls, and chat messaging, as scheduled
+ Reproduce and troubleshoot software and data issues in test environments and by using all other available programs and resources
+ Manage the escalation of incidents in a timely and efficient manner, following established guidelines and protocols
+ Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicate these to the customer
+ Serve as Tock's customer-facing point of contact, representing Tock's brand and setting proper customer expectations
+ Facilitate customized virtual training sessions for customers based on individual needs
+ Ensure incidents are accurately reported to management, and documented for customers
+ Collect and share customer feedback with internal teams and identify opportunities for product and process improvements
+ Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
+ Collaborate with internal teams such as Executive Support, Fraud Prevention, Account Management, Implementation Management, Engineering, Product, Marketing, and Sales to ensure customer satisfaction
+ Ensure each week's recorded working hours are complete and accurate and that timecards are submitted on time
+ Acknowledge important communications from managers within 24 hours, or your next working day
**Minimum Qualifications**
+ At least 1 year of working in an office environment
+ Strong communication skills
+ 1-2 years of Hospitality or Restaurant experience
+ Highly organized and able to manage project timelines
+ Ability to be a team player
+ Be comfortable working on cases independently, while having the ability to escalate when necessary
**Preferred Qualifications**
+ Bachelor's Degree
+ Hospitality leadership experience
**Qualifications**
Salary Range: $26.20 to $43.87 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Customer Service
**Primary Location:** United States
**Other Locations:** US-Hawaii, US-California, US-Oregon, US-Washington
**Schedule** Full-time
**Req ID:** 25020985
Cricket Wireless Retail Store Manager
Manager job in Helena, MT
Job Description Want to join a dynamic wireless company where your ideas and talents really matter?
At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.
Our Retail Store Managers:
Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
Assume direct responsibility for all day-to-day store operations
Coach and develop retail staff
Participate in the staffing process for the store, including hiring and performance management
Promote positive customer experience through modeling great customer service and handling escalations
Demonstrate solid technical competence for all products and services sold
Engage in community activities and business development opportunities
Own store issues, proactively identify challenges and create improvement plans
Desired Qualifications:
Two years proven retail sales experience (interactive sales process, commissioned sales)
Two years of experience in selecting, managing and developing employees (proven leadership skills)
Pre-Employment background check required
PT Evening Store Manager
Manager job in Helena, MT
Founded in 1985, Super 1 Foods is a family owned and operated business with deep ties to the communities we serve. We offer our full-time employees a generous benefits package that includes paid vacation, a low deductible health plan, 401 (k) employer match of 100% on the first 5% of employee contributions and company paid life and short-term disability plans. We believe in promoting from within and with 16 stores in Idaho and Montana, we provide many opportunities for advancement and career growth. Apply today and find out why Super 1 Foods should be your employer of choice.
Responsible for working closely with all employees in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and employees' needs are being met. Contributes to store sales and profitability by effectively managing the store operations during overnight shifts, to include but not limited to ordering merchandise, stocking shelves, merchandising, and customer service.
General Manager
Manager job in Helena, MT
SUMMARY OF POSITION: The General Manager is accountable for the management and operations of the restaurant, ensuring that team members are hospitality focused, people focused and are performing their job duties and meeting expectations in all areas of their . The General Manager reports to the District Manager for the area and supervises Assistant Managers, Shift Leaders and Team Members. The General Manager operates the restaurant consistent with and supportive of the business plan set forth for their restaurant, while displaying the Capstone Restaurant Group values: People, Hospitality and Integrity.
ESSENTIAL DUTIES:
· Recruit and hire staff, as well as to maintain a bench for future growth.
· Ensure all marketing plans are executed, including proper installation of POP and menu board elements.
· Ensure restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs.
· Provide leadership by creating excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
· Insure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors.
· Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology.
· Supervise in accordance with established performance and operating policies as set out in the operations standards manual.
· Work with and motivate Assistant Managers, Shift Leaders and Crew Members to perform up to their highest possible level of ability.
· Review preliminary P/L's and forward all questions to your District Manager.
· Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
REQUIREMENTS:
· Stand for long periods of time.
· Work around high temperatures.
· Work around others in close quarters.
· Able to lift 50 pounds comfortably.
· Work with various cleaning products.
· Perform job at continuous high pace, under pressure, while maintaining quality and speed standards.
EXPERIENCE:
· 3-5 years management experience in a quick service dining concept.
· Financial/Analytical aptitude including planning, budgeting, scheduling and P&L management.
KNOWLEDGE, SKILLS AND ABILITY:
· Valid driver's license
· Excellent communication, interpersonal and leadership skills.
· Ability to operate and use all equipment necessary to run the restaurant.
· Ability to effectively make decisions under pressure, while.
· Ability to effectively make decisions under pressure, while delegating tasks appropriately.
· Strong conflict resolution skills.
· High sense of urgency.
· Self-motivated.
· Excellent organizational, planning and time management skills.
WHAT MORE COULD YOU ASK FOR?
· Competitive Salary and aggressive bonus plan.
· Opportunity for advancement
· Health, Dental, Life, Short- and Long-term Disability and Vision Insurance
· Team Member Meal Discounts
· Paid Vacation
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. ARC Burger is an equal opportunity employer.
I understand and acknowledge that ARC Burger is an independently owned and operated franchisee of CKE Restaurants and, if I am hired, ARC Burger will be my employer.
Fast Food General Manager (Missoula)
Manager job in Helena, MT
Now Hiring | General Managers National Pizza Franchise
A leading national pizza franchise is expanding its leadership team in Montana and seeking experienced, driven General Managers to take ownership of day-to-day operations. If you have a passion for pizza, people, and performance this is a strong next step in your career.
Why This Opportunity Stands Out:
Competitive hourly pay plus a unique, uncapped bonus plan
Clear career advancement and growth opportunities
Work-life balance is prioritized no burnout culture
Training, development, and ongoing leadership support
Retirement account available with payroll deduction
Discounts on some of the best pizza in town
What You'll Be Responsible For:
Team Leadership: Motivate and mentor your team to deliver top-tier service, maintain high quality standards, and exceed performance goals
Operational Management: Oversee daily store operations, including staffing, scheduling, inventory, and shift execution
Community Engagement: Build strong relationships with customers and the local community, fostering loyalty and a positive brand reputation
What Were Looking For:
Minimum 2 years of restaurant management experience
Proven ability to lead teams and achieve results
Solid understanding of inventory, labor, and customer service fundamentals
Strong communication, organization, and problem-solving skills
A hands-on leader with a sense of ownership and urgency
Perks & Benefits Include:
Competitive pay structure with bonus incentives
Comprehensive training and development programs
Advancement opportunities within a fast-growing franchise group
Retirement savings plan option
Employee discounts
If you're ready to lead a team, grow a business, and be part of a high-energy franchise group that values great leadership lets connect.
Certified GM Master Technician
Manager job in Helena, MT
Dealership:L0146 Lithia Chevrolet GMC of HelenaLithia Chevrolet GMC of HelenaCERTIFIED GM MASTER SERVICE TECHNICIAN
Join a thriving, fast paced and busy shop in beautiful Helena, MT. We offer above average flat rate, industry leading benefits and upward mobility. Live in a city surrounded by beautiful mountains and waterways for plenty of hiking, fishing and hunting AND short commutes to work!
$24-$38 Flat Rate depending on experience (GM Certified Master Tech can be up to $38 Flat Rate)
Performance bonus opportunity EVERY Pay period!
Many hours available in this busy shop!
Industry leading benefits for you and your family
Shop filled with long term employees who are high performing and results oriented
Management encourages mentorship and career growth opportunities
Family oriented, fun and fast paced environment
Beautiful country life, short commutes, endless hunting, fishing and hiking.
Enjoy the Montana State laws that allow for full pay even on warranty repairs.
RELOCATION REIMBURSEMENT OFFERED!
We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 330 dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
Responsibilities:
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose cause of malfunction.
Complete all work according to the applicable safety requirements.
Road-test vehicles to ensure quality of repair work.
Document work performed on repair order, record test procedures/results & time, per company recording & clocking procedures.
Responsible for providing and maintaining an inventory of normal mechanics tools.
Qualifications:
Prior automotive repair experience
ASE and manufacturer certification, desired
A team player who is focused on providing exemplary customer service
Acceptable driving record and a valid driver's license in your state of residence
Veterans encouraged to apply
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyConcession Stand Manager - On Call
Manager job in Helena, MT
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.
EDUCATION AND WORK EXPERIENCE:
Minimum High School Diploma or Equivalent
Minimum of professional or volunteer experience working with young adults and community members
Prior retail or restaurant with cash handling experience required
Serve Safe Certification preferred but not required.
Knowledge of The Salvation Army programs, policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Detail oriented and attention to detail
Self starter
Team player
Strong use of the English language in verbal and written communication
Excellent telephone skills
Ability to work in a fast-paced environment and maintain poise under pressure
Customer service mindset
General accounting or bookkeeping knowledge
General knowledge of business protocols
Ability and willingness to keep information confidential
Team Player
Ability to set priorities and accept responsibility willingly
Ability to exercise sound judgement
Ability to recruit, lead and empower volunteers
Ability to handle and count money such as concession and entry fees
Ability to obtain at a minimum a Serve Safe Food Handlers Certification if it becomes required.
Ability to run a cash register, run register reports, log daily sales and chart concession trends
Must complete and adhere to Protecting the Mission requirements and guidelines,
including the ability to pass a TSA background check.
SOFTWARE-RELATED SKILLS:
Microsoft Word and Excel required
Working knowledge of how to program and run a cash register
SCOPE OF POSITION:
The Concession Stand Manager is under direct supervision of the Athletic/Gym Director and is responsible for the implementation of all game day activities for the concessions stand and admissions table.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work a non-standard work week generally in accordance with The Salvation Army athletic programs, tournaments, gym rentals or events.
Maintain the gym kitchen keep it clean and organized
Maintain food stock levels communicate to Athletic/Gym Director when additional stock needs to be purchased
Maintain a concession/admissions volunteer list. Provide necessary direction to volunteers on game nights.
Count down tills and run register reports at the end of each shift. Report any discrepancies to the Athletic/Gym Director
Prior to preparing items log refrigerator and freezer temps in accordance with Serve Safe Standards
Prepare hot foods for sale during games according to Serve Safe Standards, stock the sale fridge with drinks, display candy and cold items for sale. Have Concession Stand fully ready and open 15 minutes after the start of the game.
During games monitor all hot foods and log food freezer and refrigerator temperatures in accordance with Serve Safe Standards.
Log Daily sales, and chart trends at the end of each shift
Ensure the kitchen is cleaned, dishes are done, and food is stored in accordance with Serve Safe Guidelines
Handle and count money as required for concessions, entry fees and apparel sales.
Prepare register “Z” reports separately for admissions and concessions, place reports and cash drops in separate envelopes and drop in lock box in copier room of main corps building.
Prepare a change order report and provide to Athletic/Gym Director director so needed change can be obtained from the bank.
Perform other duties as assigned in accordance to the job description.
PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Ability to operate telephone
Ability to operate a desktop or laptop computer
Ability to lift up to 75 lbs. (usually cases of food or equipment)
Ability to understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.
assistant store manager
Manager job in Helena, MT
Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As an assistant store manager, you help lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits.
We'd love to hear from people with:
* 2 years retail / customer service management experience OR
* 4+ years of US Military service
* Strong organizational, interpersonal and problem-solving skills
* Entrepreneurial mentality with experience in a sales focused environment
* Minimum High School or GED
Requirements:
* Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
* Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
Join us and connect with something bigger, apply today!
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
* If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. The Assistant Store Manager role is overtime eligible, but overtime hours are not guaranteed.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or ***************.
Restaurant Manager / Assistant Manager
Manager job in Helena, MT
Are you a friendly team player that enjoys working with people? Then come join Panera Bread, an award-winning leader in the restaurant industry. The kinds of people who will love working at Panera, and perform well here, are hard-working team players who are warm, authentic, and hungry for exciting new opportunities.
NOW HIRING / IMMEDIATE OPPORTUNITIES FOR
Full Time & Part Time:
RESTAURANT ASSISTANT / ASSOCIATE MANAGER
Duties include:
Managing and developing hourly team members.
Ensuring the highest level of customer service & guest satisfaction.
Opening & closing the restaurant when needed.
Flexibility schedule wise to support operations when needed.
Requirements:
Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
1+ year(s) of restaurant management experience preferred
ServSafe certification (or able to pass)
Strong problem solving & customer service skills.
At least 18 years of age
Able to pass a background check
Wondering what's in it for you? We can offer you:
Dental insurance
Employee discount
Flexible schedule
Food provided
Health insurance
Paid training
Referral program
We are a Franchisee of Panera Bread and an Equal Opportunity Employer.
Are you a friendly team player that enjoys working with people? Then come join Panera Bread, an award-winning leader in the restaurant industry. The kinds of people who will love working at Panera, and perform well here, are hard-working team players who are warm, authentic, and hungry for exciting new opportunities.
NOW HIRING / IMMEDIATE OPPORTUNITIES FOR
Full Time & Part Time:
RESTAURANT ASSISTANT / ASSOCIATE MANAGER
Duties include:
Managing and developing hourly team members.
Ensuring the highest level of customer service & guest satisfaction.
Opening & closing the restaurant when needed.
Flexibility schedule wise to support operations when needed.
Requirements:
Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
1+ year(s) of restaurant management experience preferred
ServSafe certification (or able to pass)
Strong problem solving & customer service skills.
At least 18 years of age
Able to pass a background check
Wondering what's in it for you? We can offer you:
Dental insurance
Employee discount
Flexible schedule
Food provided
Health insurance
Paid training
Referral program
We are a Franchisee of Panera Bread and an Equal Opportunity Employer.
Restaurant Manager - Chili's
Manager job in Helena, MT
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
* Foster open communication between Team Members and Management
* Influence Team Member behaviors by championing change and restaurant initiatives
* Lead with heart and mind
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
Taco John's, FT Assistant General Manager
Manager job in Helena, MT
Taco John's ASSISTANT GENERAL MANAGER $17/hr., or more depending on experience - PLUS Generous Monthly Bonus Potential AND Great FT Benefits - Health, Dental, and Vision Insurance Available! Taco John's is SEEKING Assistant General Managers to join our Trustworthy, Ethical, Ambitious, Motivated (TEAM)! We're pretty proud of the fact that we hire great people, and that we're the only place in the world where you can find Potato Ole's! Status: Full-Time Shifts: Shifts Vary - Open Availability Pentex Restaurant Group is the leading franchisee of Taco John's and are growing fast - come grow with us! We will provide you with all the training you need, and it is up to you to decide how far you take it. The possibilities are endless! Check out all our open positions at **************** and apply online.
Requirements:
Desire to gain real world business knowledge, learning to grow your career as a General Manager or more!
2 years of experience in a supervisory role with quick service restaurants
The Day-to-Day:
Role model our core values to create an environment where the team has fun!
Lead and empower our team to deliver product and service excellence
Follow and take ownership for shift execution
Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service
Completing accurate transactions on the cash register
Prepare and store food ingredients
Maintain a clean and safe work and dining environment
Benefits:
Health, Dental, and Vision Insurance (FT eligible)
Monthly Bonus Opportunities
Flexible Schedule to Work - we can work with any schedule
Competitive Pay - work during our busiest hours and get paid more!
Paid Vacation
401(k) Eligibility with Employer Match
Free Rapid! Pay Cards for Direct Deposit
Employee Assistance Program
Employee 50% Off Meal Discounts
Advancement PLUS Training Opportunities
WE LIVE BY OUR VALUES - Integrity - Never cheat the guest. Never cheat the team; Humility - Own your results. Raise your hand, admit mistakes, ask for help; Excellence - Do the little things right. The STANDARD is the standard; Celebrate - Every win counts. Share Success. Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Assistant Manager
Manager job in Helena, MT
Jimmy John's Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Assistant Managers must lead by example and execute systems and procedures with 100% integrity. As an Assistant Manager, your attitude needs to be enthusiastic, friendly, and positive.
Duties:
Manage from the front, leading the team with your actions and direction (this is not a desk job)
Uphold and train Jimmy John's systems & procedures
Hire, train & develop team & management
Guide store to hit profitability goals
Requirements:
Must be at least 18
Must have reliable transportation
Must be able to work nights
Benefits
Paid time off
401(k)
401(k) matching
Employee discount
Profit sharing
Full-Time Assistant Manager
Manager job in Helena, MT
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.
Responsibilities:
The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:
Follows the direction of the General Manager
Supports General Manager's decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all Team Members fairly and consistently
Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to *******************
All management members must follow the Employee Relations Reporting Protocol
All management members are held at a high work ethic standard and code of conduct
Consistently identifies and sanitizes Employee and Gust high-contact
Properly utilizes Personal Protective Equipment while completing position-specific tasks
Adapts to the frequency and scope of required cleaning tasks
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work-related duties as assigned
Requirements:
Must be at least 18 years of age
High School or G.E.D. graduate preferred
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Management members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Must be able to resolve conflict
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
*
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
Auto-ApplyAssistant Manager - Mt Shasta
Manager job in Avon, MT
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
Auto-ApplyAssistant General Manager
Manager job in Helena, MT
Job Description
The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards.
Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation.
Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant.
Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors).
Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.
POSITION QUALIFICATIONS/CORE COMPETENCIES
High school diploma /General Educational Development (GED) required, associate degree or higher preferred.
Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
Proficient working knowledge of Microsoft Office applications.
Must be able to work a flexible schedule including days, nights, and weekends.
May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates.
Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
WORK ENVIRONMENT
Fast paced environment working with kitchen equipment in tight quarters.
PHYSICAL DEMANDS
Requires constant movement in and around all areas of the restaurant.
Ability to stand/walk constantly and for extended periods of time.
Ability to reach overhead, bend, and stoop frequently and repetitively.
Ability to work in a warm environment near grills, ovens, and vats.
Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
Work with various cleaning products
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)