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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Manager job in Morristown, NJ

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 5d ago
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  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Manager job in Morristown, NJ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $58k-87k yearly est. 5d ago
  • MANAGER AMBULATORY OPERATIONS

    Cooper University Health Care 4.6company rating

    Manager job in Mountainside, NJ

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered. Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives. Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics. Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations. Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel. Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting. Strong knowledge of principles and practices of business/medical administration, management and relationship management. Experience Required * Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather, call outs or other unforeseen curcumstances. * Supports the strategic direction of Ambulatory Operations as well as the Institute's growth playbook by operationalizing new programs and growth initiatives. * Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. * Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals. * Provides strong, effective, goal-oriented leadership to direct and indirect reports * Supports, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. * Supports, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. * Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust thoughout their areas of responsibility. * Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. Practices reward and recognition of key behaviors. * Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals. * Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. * Participates in professional development activites and maintain professional affliations. * Performs all related duties and/or special projects as assigned/required. Education Requirements Associate degree or bachelor's degree preferred
    $63k-92k yearly est. 2d ago
  • Training Room Manager

    Hopeworks 3.8company rating

    Manager job in Newark, NJ

    Hopeworks is a social enterprise that uses technology, healing, and entrepreneurship to transform lives; on average, over 99% of young adults (aged 17-26) entering Hopeworks are unemployed, making less than $400 annually. Young adults completing the Hopeworks program make, on average, over $43,000 annually, with an almost 90% 12-month retention rate in their jobs. That is the Hopeworks difference. Our unique trauma-informed approach, combined with high-demand, high wage technical training and paid work experience in Web Design and GIS helps young people not only get the job, but keep it, transforming their lives and the lives of their families. Position & Responsibilities The primary task of the Training Room Manager is to oversee the day-to-day operations of the training room. The Training Room Manager supports and encourages trainees, guiding them through the training curriculum, building their professionalism, monitoring their progress and connecting them to other opportunities available at Hopeworks. The Training Room Manager also demonstrates the Hopeworks culture of learning to learn, sharing, and respect for others. Supervisory Responsibilities: Supervise the daily activities of young adults Training Room Leads, trainees, and interns. Hold Training Specialists, trainees, and interns accountable to uphold the Hopeworks expectations. Conducts performance evaluations and Job Readiness Assessments (JRA) that are timely and constructive. Provide critical feedback to help trainees become job-ready. Overview of Position Creatively work with trainees to advance them through the curriculum using the “learning to learn” model. Ensure that all trainees receive the training and feedback necessary to become Hopeworks tour guides and representatives. Supervise the Training Room Lead(s) and support them in holding trainees accountable to workplace culture and expectations. Support young adults in preparing for tech-related networking events. Identify and celebrate a trainee of the week, trainee of the month and internship transitions. Complete job readiness assessments with all trainees at least three times, but more as needed, throughout their training room experience. Ensure that young adults receive regular and consistent coaching on both technical and professional skills so that they are ready for professional opportunities post-training. Record all relevant trainee information in Salesforce.com every day, including outcomes as young adults complete sections of the training. Ensure that young adults are managing their daily schedules in collaboration with Career Readiness and Academic Success Coaches. Requirements At least 2 plus years managing/supervising a team of people Proficient in applications and software such as G-Suite, WordPress, HTML, Photoshop, and Google Applications. The ability to communicate and teach non-technical users is a must. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. At essence, the perfect candidate: Is high energy, and would rather spend the day coaching and cheering than sitting in meetings Is action-oriented, and not satisfied until they have exceeded the goal. Loves interacting with young adults, both to celebrate their successes and to challenge them to improve. Is goal-oriented and tracks and measures progress through measurable outcomes. Is a true cheerleader and coach, able to manage both individual relationships and groups. A few other qualities we're looking for include: Open to training in trauma-informed care approaches, which may require shifting previous workforce patterns and perspectives to adapt to a trauma-informed methodology. A natural supporter - eager to jump in and help out wherever it's needed. Key Performance Measures: Outcome metrics Training Retention Rate Number of Young Adults Completing Training Number of young adults Offered internships Walk-in Retention Rate Training Room Attendance Rate/ Weekly
    $43k yearly 2d ago
  • General Manager- EWR

    Global Elite Group 4.3company rating

    Manager job in Newark, NJ

    General Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance. Joining Global Elite Group means stepping into a role where your leadership directly strengthens airport safety, enhances operational performance, and supports the integrity of the aviation industry. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is seeking a highly skilled General Manager to lead our full aviation security operation at Newark Liberty International Airport (EWR), one of the busiest, most complex international gateways in the country. The General Manager is responsible for all airline security programs, terminal contract operations, regulatory compliance, and multi-shift security personnel. This leader sets the operational culture for the entire station and ensures the highest standards of safety, service, and accountability. This is a mission-critical leadership role ideal for someone who thrives in a fast-paced airport environment, excels at managing people and processes, and is committed to delivering best-in-class aviation security services. Compensation & Benefits: Salary- $90,000-$100,000 Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Operational Leadership Oversee all aviation security operations at EWR, including airline, and terminal security Ensure full compliance with TSA, DHS, CBP, airport authority, and airline security program requirements Maintain operational readiness of personnel, access control, vehicles, and equipment Lead management team ensuring daily coordination of staffing, scheduling, deployment, and shift coverage for 24/7 operations People Management & Talent Development Lead a team of managers, supervisors, and front-line security officers Build a strong leadership culture grounded in accountability, professionalism, and mission-driven performance Guide and provide oversight to the management team in support of hiring, training, performance improvement, and supervisory development Client and Stakeholder Engagement Serve as primary point of contact for airline partners, TSA leadership, CBP, terminal partners, and airport authorities Respond to service disruptions, operational escalations, and audit findings Participate in security planning meetings, airport exercises, and regulatory inspections Compliance, Quality Control & Risk Management Ensure execution of all airport security programs (AOSSP, PCSSP, ACISP, airline-specific requirements) Lead internal audits, corrective action planning, and continuous compliance improvement Conduct field inspections, quality checks, and incident investigations Financial Oversight & Contract Performance Manage station labor planning, overtime control, and operational efficiency Ensure that service levels, KPIs, and contract deliverables are consistently met Oversee accurate timekeeping, payroll processes, and personnel documentation Required Qualifications: High school diploma or GED required; Associate or Bachelor's degree preferred. Valid state security guard license 3-5+ years of management experience in aviation security, airport operations, or TSA-regulated environments Strong working knowledge of TSA security programs and airport regulatory requirements Prior leadership experience managing multi-shift operations in a 24/7 environment Ability to obtain and maintain an MIA SIDA badge with CBP seal Valid driver's license with clean driving record Excellent communication, decision-making, and conflict-resolution skills Experience managing airline and cargo security programs strongly preferred Bilingual fluency in Spanish and English required due to the operational needs of MIA's workforce, passenger base, and client partners High-level professionalism, integrity, and ability to lead under pressure Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As a General Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
    $90k-100k yearly 5d ago
  • Customer Service Manager

    Komline Sanderson 4.1company rating

    Manager job in Peapack and Gladstone, NJ

    Job Description About Komline As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction. This Opportunity Komline‑Sanderson is a leading provider of engineered solutions for the industrial and environmental markets, delivering high‑performance equipment across industries including wastewater treatment, mining, chemicals, and power generation. With a strong legacy of innovation, quality, and service, Komline-Sanderson commits to operational excellence and long‑term value creation. The Customer Service Manager leads and develops a team of Field Service Technicians supporting municipal and industrial equipment installations. This role oversees day-to-day field service execution, including preventive maintenance, emergency response, commissioning support, and troubleshooting, while ensuring safety, quality, and customer satisfaction standards are met. The Customer Service Manager serves as the primary technical escalation point, coordinates labor and parts with the Director of Aftermarket, and drives service consistency, best practices, and continuous improvement in equipment reliability and service efficiency. Roles and Responsibilities Interface with contractors, consulting engineers, owners and vendors Lend technical support to Field Service Technicians and other personnel Supervise Customer Service administrative support and Field Service Technicians Review new job files and project service requirements and availability of technical support and warranty records Coordinate installation activities with contractors, resolve shortages and back charge claims Validate claim, initiate and process RFM orders after approval to fill shortage requirements Generate correspondence to contractor on claim rejecting non valid claims and detailing rejection Research, document, obtain approval of and negotiate settlement of liability claims for warranty and back charges by phone, correspondence and outside meetings Monitor projected service schedules and obtain formal requests for Komline field service (allocated contract requirements) from contractors and owners Prepare and review trip itinerary, instruction manual and scope of work to be performed with Komline service technicians Coordinate installation check out, start-up and performance test activities on daily bases with Komline service technicians, as required write contractors / owners Evaluate operating unit performance in preparation for specified field performance testing Review service reports, technical data sheets and manual with Komline service technicians after each assignment to ensure completion, all required data was obtained, and all problems have been noted Initiate action and or RFM's to deal with outstanding problems / claims Upon the successful completion of new projects issue a certificate of installation Review, initial and forward for processing, expense reports and / or check requests for service technicians and shop personnel on special service assignment Ensure that reports are submitted on a timely basis Solicit, by mail and phone, paid service (for new equipment start-up) and service contracts (for existing equipment) Process purchase orders and contracts, maintain scheduling and approve invoices for billing Assist the mobile pilot trailer department. This includes services to set-up of installation, testing and preventative maintenance repair work Provide projections for service manpower and skill requirements to meet current contract obligations Engage in field trips as required to resolve back charge claims, conduct critical test work and perform inspections, negotiations or other functions which are beyond the scope of a service technician Required Qualifications Bachelor's degree in Engineering, Business, or related field, or equivalent combination of education and relevant sales experience Minimum of 10+ years of experience in field service Minimum of 4 years of experience managing a team of field service employees Required to travel (50 - 75%) extensively including overnight trips and occasional weekend travel Preferred Qualifications Aftermarket equipment experience Familiarity with municipal market & industrial market Familiarity with manufactured equipment Experience with CRM or ERP systems Microsoft Dynamics 365 experience (D365) Salesforce experience Equal Opportunity Statement: Komline is an EEO employer - M/F/Vets/Disabled
    $63k-119k yearly est. 6d ago
  • Manager, Customer Service

    Integralife

    Manager job in Princeton, NJ

    Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what's possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. The Manager, Customer Service is accountable for customer service and order management operations in the US, with a primary focus on order accuracy, revenue conversion, and Order-to-Cash execution. This role partners with a Business Process Outsourcing (BPO) provider and collaborates closely with Sales, Global Operations, Finance, and other key stakeholders to accelerate order flow, reduce friction in the customer journey, maximize revenue realization and improve cash flow. Customer Service & Order Management Lead U.S. customer service and order management execution, driving timely, accurate processing and seamless handoffs throughout the Order-to-Cash lifecycle. Drive revenue conversion by minimizing order holds and order backlog through proactive issue identification and resolution. Partner with Sales, Finance and Operations to resolve pricing, credit, supply and other constraints impacting order release and fulfillment. Analyze order patterns, order backlog drivers, and conversion trends; translate insights into corrective actions and process improvements. Customer Experience & Escalation Management Ensure consistent, high-quality customer interactions that support retention, growth, and long-term partnerships. Manage complex customer escalations to resolution, balancing customer expectations with commercial and operational realities. Solicit and analyze customer feedback to identify systemic issues impacting service quality and order conversion. Integrate customer insights into continuous improvement and Customer Experience roadmaps. Operational Performance & Continuous Improvement Jointly accountable for service performance with internal teams and BPO partners, delivering against defined SLAs and KPIs. Establish transparency through operational reporting across Order Management and Order-to-Cash processes, including order backlog, cycle time, and conversion metrics. Lead continuous improvement initiatives that drive scalable growth, increase productivity, and elevate the customer experience. Evolve processes and enabling technologies to improve the effectiveness and efficiency of the operations while strengthening customer outcomes. Maintain and communicate the policies, processes, and systems knowledge necessary for BPO partners to successfully fulfill their operational responsibilities. Cross-Functional Leadership & Strategic Contribution Act as a key contributor to enterprise initiatives supporting growth strategy, new product launches, and operational excellence. Collaborate cross-functionally to align priorities, remove barriers to execution, and drive integrated solutions. Perform additional duties and special projects as assigned. Additional Requirements Ability to travel 10-20%, including international travel. Flexibility to work during company and public/bank holidays, subject to local law. In-office work is required a minimum of three (3) days per week Must be authorized to work in the U.S. without future sponsorship. Salary Pay Range: $109,250.00 - $149,500.00 USD Salary Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following ******************************************* Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices: EEO Is the Law | EOE including Disability/Protected Veterans Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at ***********************. Unsolicited Agency Submission Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate's name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails. Integra - Employer Branding from Integra LifeSciences on Vimeo
    $109.3k-149.5k yearly Auto-Apply 14d ago
  • Assistant Store Manager

    Rural King Supply 4.0company rating

    Manager job in Feasterville, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $34k-41k yearly est. 13d ago
  • Regional Customer Service/Sales Manager

    Alpaca Audiology

    Manager job in Mountain Lakes, NJ

    Alpaca Audiology LLC, is looking for a dedicated, supportive Regional Customer Service/Sales Manager who will ensure that sales and customer service objectives for a specific region within the company are met. The Regional Customer Service/Sales Manager will fully educate themselves on the specific region: location, insurances, exceptions, company/process changes, in addition to coaching, training, and motivating advocates. They will continue to support advocates after training by monitoring their progress, ensuring that they understand and meet expectations, answer their questions, and provide them with ongoing feedback and inspiration. Individual should be sales/goals driven. Individual should also be analytical, supportive, and prepared to act as a resource to advocates. Responsibilities: Train/prepare regional advocates to communicate effectively with customers and keep them on their patient journey and increase revenue within the region Troubleshoot issues with advocates and customers (when necessary). Oversee and set sales targets for outbound and inbound calls. Ensure that advocates understand and comply with all customer service/sales objectives, performance standards, and policies. Set clear team goals and KPIs. Measure performance with KPIs such as conversion, quality, call waiting, productivity, etc. Answer advocate questions regarding best practices or difficult calls. Identify operational issues and suggesting possible improvements. Monitor and evaluate advocate performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Prepare reports and analyze data to assist executive management as they determine call center goals. Work with other managers to support advocates and maximize customer satisfaction. Requirements: Associates degree or higher. Call center, customer service, sales, and supervisory experience. Proficiency with technology, especially computers, software applications, and phone systems. Must be proficient in Excel. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Additional Preferred Skills: Ability to work independently with accountability and ownership. Planning, organizing and multi-tasking skills along with disciplined time management. Attention to detail and follow through. Focus through ambiguity. Persuasive approach to influence outcome. ***Applicants must have a flexible work schedule
    $58k-108k yearly est. 60d+ ago
  • Customer Service Account Manager (On-Site, Pine Brook, New Jersey)

    Maxlite Inc. 4.0company rating

    Manager job in Brookfield, NJ

    Description: Job Title: Customer Service Account Manager Department: Customer Service Reports to: Director, Customer Service Job Description: At MaxLite, our vision is to transform the way people experience light. We are seeking an experienced Customer Service Account Manager to join our rapidly growing company, supporting our customer base on the specific assigned location. As a Customer Service Account Manager at MaxLite, you will manage and support customer needs to achieve and maintain a 100% satisfaction rate. You will collaborate closely with the sales team to meet monthly, quarterly, and annual sales targets, supporting sales activity within your assigned territory. This role requires effective use of web-based customer service tools and frequent communication with customers and internal teams via phone and email. Key Duties & Responsibilities: Manage order fulfillment for your assigned sales territory, including order entry, administration, and shipping coordination. Handle inbound calls and emails with professionalism, resolving customer inquiries promptly and accurately in a fast-paced, multitasking environment. Monitor and run order reports to ensure timely shipment of open orders, release of holds, and fulfillment of backorders. Maintain accurate and up-to-date opportunities, quotes, and customer records in FreeAgent. Build and maintain strong partnerships with assigned Sales Representatives to drive collaboration and achieve territory goals. Work closely with the Senior Account Manager to identify, track, and pursue new sales opportunities. Take full ownership of customer issues from initiation to resolution, ensuring an exceptional customer experience and 100% satisfaction. Develop deep product knowledge of all MaxLite offerings to provide informed and effective customer support. Track and analyze sales performance, KPIs, and backorder trends, proactively addressing any gaps or issues. Collaborate cross-functionally with Operations, Product Management, and Logistics teams to meet customer needs efficiently. Identify opportunities to improve customer service processes, tools, and communication workflows. Process RGAs and manage RTI or buy-back program requests accurately and promptly. Prepare and maintain detailed documentation and reports on customer interactions, promotions, and order activity. Perform additional duties as assigned with minimal supervision while maintaining high attention to detail and responsiveness. Requirements: Bachelor Degree 3-5 years of experience in a customer service/account management role Experience and understanding of the lighting industry highly desired Exceptional listening, comprehension, and oral/written communication skills - including grammar, spelling, punctuation and writing composition skills. Proficient in Microsoft Office Suite, AI, and technologies Strong ability to work independently, prioritize tasks, attention to detail and solve problems in a fast-paced environment. Collaborative team player with a positive attitude. We Offer: Competitive salary + bonus Growth opportunities Health benefits (medical, dental, vision) Paid time off (sick, vacation, holidays) Life and disability insurance 401(k) w/ company match Working Conditions & Physical Requirements: This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week Must be able to commute to the work location Must be able to walk, talk, sit, stand, bend, listen, type, read Must be able to push, pull, lift up to 15 pounds on occasion Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About MaxLite: MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED brand. A three-time recipient of the ENERGY STAR Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations. EEO Statement: MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process. Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.
    $68k-126k yearly est. 15d ago
  • School District Lead Teacher

    Mount Phoenix Inc. 4.2company rating

    Manager job in Plainfield, NJ

    Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Paid time off Profit sharing Tuition assistance QUALIFICATIONS: Valid New Jersey Instructional Certificate and Teacher of Preschool through Grade 3 Endorsement or Eligibility Demonstrated knowledge of effective early childhood teaching methods and developmentally appropriate classroom activities. Ability to maintain a positive learning environment Strong interpersonal and communication skills Such other qualifications as the Superintendent may find appropriate and acceptable. Will Follow Eatontown, NJ district calendar and compensation policies ESSENTIAL FUNCTION: To provide an approved early childhood education program and establish a class environment that fosters learning and personal growth; to help pupils develop skills, attitudes and knowledge needed to provide a good foundation for continued education; and to maintain good relationships with parents and other staff members. The teacher must be able to move about the classroom while conducting daily lessons. EVALUATION: Evaluated annually in writing by the Principal and/or Director of Early Childhood. PERFORMANCE RESPONSIBILITIES: Works to enhance the educational experiences of young children through the creation of a supportive learning environment and the use of developmentally appropriate materials and practices. Promotes active learning using structured and unstructured activities that foster the social, physical, cognitive, and emotional development of young pupils. Implements the approved curriculum and uses appropriate learning activities designed to foster learning at each childs developmental level. Works to achieve district educational goals and objectives and state core curriculum Content standards. Develops lesson plans and instructional materials and provides individualized and small group instruction in order to adapt the curriculum to the needs of each pupil. Balances teacher-directed and child-initiated experiences. Sets specific objectives wherever possible in lesson preparation and weekly lesson plans and carries through presentation to effectively achieve these objectives. Observes children in a variety of settings and evaluates the cognitive, social, Emotional and physical skills of pupils and maintains records of progress toward stated objectives of instruction. Develops and uses age-appropriate assessment tools and maintains records of pupils development and educational progress in class record books and/or approved forms and summarizes these marks for reporting purposes. Identifies pupil needs and cooperates with other professional staff members in assessing and resolving learning problems. Establishes and maintains standards of pupil behavior needed to achieve a classroom climate conducive to learning. Budgets class time effectively. Communicate with parents through conferences and other means to inform them about the school program and to discuss pupil progress Assists in facilitating smooth transitions from preschool, kindergarten, and early primary grades programs and from the school day to after-school child care programs. Maintains professional competence and continuous improvement through inservice education and other professional growth activities. Participates in school-level planning, faculty meetings/committees and other school system groups. Makes effective use of community resources to enhance the instructional program. Upholds and enforces school rules, administrative regulations and board policy. Performs other duties as may be assigned by the immediate supervisor, the Superintendent of Schools or his designee.
    $86k-178k yearly est. 30d ago
  • iGaming Operations Manager

    Resorts World NYC 3.7company rating

    Manager job in New Brunswick, NJ

    The iGaming Operations Manager will be responsible for overseeing daily operational processes, coordinating with cross-functional teams, and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards. Operational Management Oversee day-to-day operations of RW BET's online casino platform, ensuring seamless customer experiences across all support channels. Lead Supervisors and Support Agents in delivering excellent service while maintaining KPIs and service-level agreements. Own the escalation framework to ensure efficient handling of complex or sensitive player cases. Manage workflows for payments, including deposits, withdrawals, and refunds, ensuring smooth processing and regulatory compliance. Ensure fraud prevention and risk management practices are consistently applied, including monitoring, reporting, and escalation protocols. Analyze operational and team performance metrics to identify trends, gaps, and opportunities for continuous improvement. Collaborate with compliance, payments, risk, technology, and marketing stakeholders to align operational procedures and drive efficiency. Partner with the Director of iGaming on strategic initiatives, regulatory reporting, and long-term operational planning. Foster a culture of proactive support, innovation, and accountability that reflects RW BET's brand as a leader in customer experience. Training & Quality Assurance Develop and refine training programs, onboarding processes, and quality assurance standards to equip staff and maintain service excellence. Conduct regular reviews of team performance, providing coaching, mentorship, and corrective actions as needed. Workforce Management Drive workforce planning, scheduling, and coverage strategies to balance efficiency, service quality, and cost control. Optimize staffing levels while supporting ongoing development of Supervisors and Support Agents. Qualifications 3-5 years of experience in iGaming, online casino, or related digital operations. Strong understanding of New Jersey iGaming regulations and responsible gaming practices. Hands-on experience in workforce management, training, and quality assurance in a customer-focused environment. Proven ability to manage day-to-day operations and lead teams effectively. Analytical mindset with the ability to interpret data, identify trends, and implement solutions. Excellent communication, organizational, and leadership skills. Must currently reside in New Jersey and perform all work duties within the state Ability to thrive in a fast-paced, hybrid work environment requiring flexibility and cross-functional collaboration. Position requires occasional physical activity, including the ability to lift and move items up to 25-50 lbs as needed. Why Join RW BET New Jersey LLC Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform. Collaborative team culture with exposure to operations, compliance, and player engagement. Remote/Hybrid flexibility with the chance to participate in launches and industry events. Competitive compensation and benefits package. Salary: $75,000 - $85,000
    $75k-85k yearly 54d ago
  • NORTH JERSEY OPERATIONS MANAGER

    On Time Transport Inc. 4.0company rating

    Manager job in Roselle, NJ

    The operations manager position manages local scheduling and real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Expectations, Duties and Responsibilities · Oversees daily activities of North Jersey operations Coordinators to maximize scheduling and real-time utilization of resources; analyzes and recommends part-time, flexible and full-time employee mix for the site. · Interfaces with central operations management to ensure smooth coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases. · Oversees daily activities of all Field Leaders in the North region. · Enacts contingency plans as needed; escalates and directs activities during systems problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues to local management, and participates in post-mortem analysis of problems providing input for future process improvements. · Approves schedules developed by Communications Manager and works with local management to communicate and fill schedules and handle exceptions. · Reviews ongoing performance results to target. Takes corrective measures with authorization, escalate as needed. · Participates in daily, weekly, monthly and annual planning process as appropriate. · Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. · Maintains a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. · Projects a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. · Keeps Vice President of North Jersey Operations promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. · Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. · Maintains a qualified staff. · Communicates areas of accountability and performance expected of employees assigned · Ensures standards of performance are reviewed with employees assigned. · Recommends salary adjustments. transfers, promotions and dismissals. · Ensures proper training of personnel assigned. · Fosters a cooperative and harmonious working climate conductive to maximize employee morale and productivity. · Develops individuals for future advancement. · Performs other duties and responsibilities as required or requested. · Run ambulance calls whenever necessary. Knowledge, Skills, and Qualifications Competencies 1. Technical Capacity. 2. Problem Solving/Analysis. 3. Customer/Client Focus. 4. Decision Making. 5. Project Management. 6. Communication Proficiency. 7. Teamwork Orientation. Supervisory Responsibility This position manages all employees of the department and is responsible for leadership, performance management and hiring of the employees within its department. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position and hours of work and days are Monday through Friday with a schedule that varies. Occasional evening and weekend work may be required as job duties demand. Travel Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected. Required Education and Experience 1. Bachelor's degree in operations management, business management or equivalent and 5-7 years previous operations management experience, including forecasting, scheduling and real-time operations management. 2. 5-7 years of nursing experience. 3. Certification in Advanced Cardiac Life Support (ACLS) 4. Certification in Pediatric Advanced Life Support (PALS) 5. Experience in a production or EMS environment. 6. Experience supervising, coaching and developing staff. Preferred Education & Experience 1. Working knowledge of EMS industry. Additional Eligibility Qualifications Relevant training certifications in industry topics helpful. AAP/EEO Statement On Time Transport Inc. is an AA/EEO employment provider. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $80k-131k yearly est. Auto-Apply 60d+ ago
  • District Manager -W2003

    OSL Retail Services Corporation

    Manager job in North Brunswick, NJ

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $95k-153k yearly est. Auto-Apply 22d ago
  • District Manager -W2003

    OSL Retail Services

    Manager job in North Brunswick, NJ

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $95k-153k yearly est. Auto-Apply 25d ago
  • District Manager -W2003

    OSL Retail

    Manager job in North Brunswick, NJ

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - * Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director * Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team * Creating game-changing strategies for high-performing and underperforming locations * Managing staffing levels at all locations * Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources * Visiting stores in person to build face-to-face relationships and ensure everyone following policy * Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - * Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team * Strong management, coaching, and leadership experience at a retail organization * A minimum of 3 years of multi-unit experience * Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy * Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way * Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. * A track-record of taking sales and service to a new level while keeping operational standards sky high * Proven ability to manage district fiscal budgets, forecast sales and retail metrics * Computer smarts, including Microsoft Office (Word, Excel, Outlook) * Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? * Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. * Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. * Retirement support: Company-sponsored 401K plan to help build your financial future. * Fully Remote: Work where you're most productive-no commute required. * Top-tier tools: Best-in-class systems and equipment so you can do your best work. * OSL Cares: Opportunities to give back through community and charity initiatives. * WE at OSL: Supporting women's empowerment and leadership. * Career growth: Ongoing training, development, and programs to help you advance. * Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. * Invested in you: Structured employee development programs designed to help you thrive. * Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. * Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. * Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: * 6 months in current position * Meeting all performance expectations * Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $95k-153k yearly est. Auto-Apply 25d ago
  • Customer Service Manager

    Vantage Custom Classics 3.9company rating

    Manager job in Avenel, NJ

    Full-time Description What sets us apart? Competitive compensation plan, base salary, and annual incentive Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs 401-k plan with company match Comprehensive Paid Time Off and Holidays Collaborative and Innovative work environment COMPANY OVERVIEW Vantage Apparel is the nation's top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 29th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor Magazine's Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards. ROLE HIGHLIGHTS The Customer Service Manager is primarily responsible for the day-to-day operations and overall effectiveness of the company's support teams, ensuring they are equipped to deliver exceptional service without disruptions caused by inefficient tools, processes, or logistics. This role involves implementing operational improvements, tracking and analyzing team productivity, and collaborating closely with internal staff, customer service leaders, and senior management to maintain efficient and aligned workflows. Additionally, the Customer Service Manager conducts monthly coaching and development sessions to support continuous growth and enhance team performance, ultimately driving better outcomes and an enhanced experience for our customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Carry out customer service functions with a comprehensive understanding of Standard Operating Procedures. Define and optimize customer service workflows, including order entry, tracking customer goods, production transparency, and follow-up standards. Monitor and evaluate team performance through data analysis, call audits, and quality checks, preparing reports and recommending improvements. Drive process and service enhancements by implementing best practices, improving support channels, and participating in continuous improvement initiatives. Identify and proactively remove operational obstacles that hinder team productivity or customer satisfaction. Support onboarding and training for new customer service team members to ensure readiness and consistency. Collaborate with PC Support, developers, and cross-functional departments on system enhancements, product changes, and customer-centric initiatives. Develop and refine customer experience measurement tools, including IVR improvements, UX enhancements, and customer satisfaction KPIs. Manage customer escalations efficiently, coordinating with internal teams to ensure timely resolution. Build and maintain strong relationships with key customers while ensuring a positive and consistent experience. Maintain expertise in commissions, royalties, licensing, barcodes, hang tags, UPC management, and Special Markets program details. Collaborate with internal teams to identify licensing agencies and support Special Market accounts and sales reps. Develop best practices for phone, text, chat, and email to ensure effective customer follow-up. Support colleagues and enhance overall service operations as a collaborative team member. Requirements Ideal Candidate Profile To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Proactive, forward-thinking team player thriving in collaborative environments. Collaborates effectively with technical and non-technical stakeholders at all levels to support organizational goals. Strong organizational skills with the ability to manage multiple priorities simultaneously. Skilled in analyzing data to create, implement, and execute service plans. Demonstrates a credible and effective coaching style. Experienced in solving both simple and complex problems. Proficient in process management and business workflow optimization. Knowledgeable in consumer journey mapping to deliver best-in-class experiences. EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS Bachelor's degree (B.A.) or 2-3 years of relevant experience and/or training, or an equivalent combination of education and experience in customer service management or operations. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) required. Familiarity with CRM systems like Zoho, Salesforce, or HubSpot a plus. At Vantage Apparel we are committed to equal employment opportunities regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
    $37k-57k yearly est. 35d ago
  • PGIM - Associate Manager, Onboarding

    PGIM 4.5company rating

    Manager job in Newark, NJ

    Job Classification: Operations - Insurance Operations The role of the Client Onboarding and Trading Documentation Group is to efficiently lead the client and investor onboarding process, drive the negotiation, maintenance and amendment of institutional client and trading documentation and perform various other support functions related to our institutional clients and fund investors. The team works closely with PGIM's Product, Operations, Compliance, and Legal teams to ensure readiness for account and fund launches. Your impact The Specialist role has responsibility for supporting the day-to-day functions related to onboarding institutional clients and fund investors. This Specialist will facilitate the onboarding of various fund types including Public and Private Fixed Income, Real Estate, and Equity along with institutional single client accounts. This may include communicating with institutional clients and service providers, facilitating internal account and fund investor set-up, maintaining certain client information with an emphasis on risk and control. The Specialist is responsible for the handling and oversight of the onboarding process, escalating issues to individual team leaders, or senior management, as needed, and suggesting and/or facilitating solutions. What you will do * Facilitate the institutional client onboarding process * Ensure timely and accurate communications and status updates regarding institutional client onboardings * Provide support with respect to changes in client status, name changes, transfer in kinds and client terminations * Support fund investor subscription and redemption activities including the handling of subscription & adoption agreements for fund investors * Support responses to client inquiries regarding institutional client agreements and derivative regulatory status * Support RFP inquiries related to client agreements and onboarding documentation * Maintain & share certain client information via IHS Markit and other approved platforms * Assess opportunities to improve operational efficiencies on an on-going basis * Resolve and escalate issues proactively and in a timely manner * Manage competing priorities * Maintain a robust control environment and ensure compliance with onboarding processes * Cultivate relationships with internal and external partners and service providers * Support and/or lead projects and/or strategic initiatives * Support ad-hoc duties as assigned What you will bring * 3-5 years of experience in asset management or capital markets * Knowledge of various investment products and institutional client types * Strong analytical skills, project management skills, and a proven ability to improve established processes * Must be team-oriented, with the ability to develop and cultivate working relationships, while being proactive and self-motivated to ensure deadlines are met * Strong customer service skills * Undergraduate degree * Excellent organization, communication (oral and written), and time management skills * Must be able to operate in a stressful, deadline driven environment while still maintaining strong attention to detail and ability to prioritize issues appropriately Salary range disclosure Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $90,000 to $120,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. PGIM Global Asset Management PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With over $1.3 trillion in assets under management, and 46 offices spanning 19 countries, PGIM is among the world's largest asset managers. Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firm's ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect and equality. What we offer you: * Market competitive base salaries, with a yearly bonus potential at every level. * Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. * 401(k) plan with company match (up to 4%). * Company-funded pension plan. * Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. * Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. * Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. * Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
    $90k-120k yearly Auto-Apply 21d ago
  • Business Manager

    Stone Hill Church of Princeton

    Manager job in Princeton, NJ

    Salary: About Stone Hill Church Stone Hill Church is a nondenominational, gospel-centered, Great Commission church (Matt. 28:16-20) committed to winning, building, connecting, and sending disciples for Jesus Christ. Job Description The Business Manager (BM) oversees the business operations of the church. This is a management position, responsible for overseeing church finances and reporting needs, information technology, regulatory compliance, and risk assessment, as well as facilities/grounds. In addition to day-to-day management and oversight, the BM is also responsible for strategic, long-term development in business operations, general infrastructure, and administration - and recommends changes as needs continue to grow. This position requires high-level, whole-church thinking along with creativity, ingenuity, and attention to detail in accordance with Stone Hill Churchs stated vision and identified needs. This position serves as a liaison to and with ministry personnel and volunteer staff/deacons, reporting to the Senior Pastor, and ultimately to the Board of Elders. Essential Responsibilities and Duties Finances: General oversight for day-to-day accounting functions Establish, monitor, and enforce accounting policies and procedures, including ongoing assessment of the internal control environment Periodic review of general ledger activity for accuracy, timeliness, policy compliance, and classification Review of pension, benefits, and payroll function, including compliance requirements Supervise accounting assistant/bookkeeper, including performance management, development, and training Financial reporting to internal staff and Finance team, including analysis of financial results and implications for decision-making Monitor and oversee liquidity and operational cash management, including cash investment recommendations Serves as staff liaison during any capital stewardship campaign Accountable for congregational communications regarding finances As needed, development of accounting and other training manuals and materials Audit, Tax & Budget: Develop and oversee the annual budget process, including reporting materials for Elders and Congregation Liaison to internal and external audit functions for periodic finance reviews, as needed Information Technology Oversees the administration of the church management systems and related functions. Coordinates with external IT Consultant(s), scheduling IT tasks and acting as IT liaison. Executes purchase, installation, usage, and maintenance of office equipment, PCs, laptops, tablets, and related equipment. In conjunction with staff, identifies vendors and negotiates contracted services. Administers printer leases, monthly counters/usage, maintenance/service, and ordering of supplies. Manages the services and technology for the office, staff, and ministries. Supervises all services related to website, social media, digital communication, streaming, licensing, and office service contracts. Facilities and Grounds: Oversees the Facilities Manager to set a missional vision for the use of the Stone Hill facility. Ensures that all protocols, policies, and procedures of the facility reflect this vision and that the building and grounds are clean, attractive, safe, prepared, and maintained for ministry use. Oversees review and maintenance of all church facility insurance policies In conjunction with Facilities staff, identify vendors and negotiate contracted services Consent and advise role for facilities regarding major repairs, including anticipating and assessing asset replacement needs and adequacy of Asset Replacement Fund Other: Contributes to church strategic planning Liaison to other ministry functions regarding IRS rules and compliance obligations General business risk management and assessment Member of Finance Team Minimum Qualifications Personal Responsibilities The following personal responsibilities are required of all staff at Stone Hill: Maintain God-ordained priorities in your life by putting Jesus Christ first, family next, and ministry third. Endorse the doctrinal statement of Stone Hill Church, desire to live a faithful Christian life, and resolve with Gods help to support and serve in the ministry of Stone Hill Church and abide by its bylaws. Demonstrate a Christ-like attitude through all interactions with the congregation, staff, and volunteers. Invest in and invite others to become followers of Jesus Christ., Spiritual Be a follower of God and a believer in Jesus Christ, with a desire to humbly serve the Lord Agree with the doctrinal statement, mission statement, staff covenant, programs, and practices of Stone Hill Church of Princeton. Education & Experience Bachelors degree in Accounting, Finance, Operations, or a related field. Minimum of 4 years of people management experience; Senior leadership (manager of managers) preferred. Knowledge, Skills, and Abilities Ability to lead and interact with people at all levels of a complex organization in a professional and courteous manner, and build strong relationships both internally and externally. Respect the confidentiality of matters made known in the course of ministry. Ability to speak, read, and write English fluently and grammatically. Strong oral and written communication skills. General computer literacy and proficiency with desktop computing tools such as Google Workspace and Microsoft Office; willingness to embrace and master new digital tools. Performs routine office tasks and uses office technology competently, is willing to troubleshoot when necessary. Creative and flexible problem solver. An ability to lead as a servant, displaying a team spirit. Ability to be flexible regarding elements of the job and time commitments. A demonstrated ability to multitask. Detail-oriented with strong time management and organizational skills. Strong work ethic, with a high degree of personal responsibility and reliability Ability to take ownership of complex projects, manage shifting priorities, and meet deadlines. Ability to execute biblical conflict resolution Reporting The BM reports to the Senior Pastor and, like all other staff, is ultimately accountable to the Board of Elders. The Board of Elders may change reporting relationships at its discretion. Working Conditions | Schedule This position is a full-time, exempt salaried position. Benefits: 401(k) matching Flexible spending account Health insurance Life insurance Paid time off Parental leave
    $82k-147k yearly est. 10d ago
  • Facility Support Manager

    Legend Biotech 4.1company rating

    Manager job in Raritan, NJ

    Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking Facility Support Manager as part of the Technical Operations team based in Raritan, NJ. Role Overview The CAR-T Facility Support Manager is at an exempt level working within the Technical Operations team. This individual will be responsible for managing facility maintenance activities, including corrective and preventative maintenance and safely ensuring reliable and compliant facility operations according to cGMP requirements. This individual will provide oversight for a team of facilities specialists and partners with cross functional areas in support cell therapy production for clinical and commercial patients. Key Responsibilities Responsible for ensuring that all Preventive Maintenance, Corrective/Emergency Maintenance, and Calibrations are scheduled, completed, and properly documented with supporting records attached. Lead the Building and Environment monitoring team to ensure the facility is in a state of control and update / communicate with all teams with any emergencies and disruptions. Lead the maintenance and metrology support specialists to ensure all vendors for PMs / Cals are properly scheduled, escorted and executed by vendors. Lead the 3rd shift cleaning lead and oversee all facility cleanings to ensure the facility meets aseptic requirements for manufacturing and communicate with the 1st shift facilities and operations teams. Perform weekly clean space walkthroughs to ensure GMP compliance. Actively participate in all regulatory and internal audits of the facility. Participate in the hiring, development, and performance of the team. Partner and managing relationships with contractors to ensure quality of work and compliance with all company policies and regulatory guidelines. Help improve metrics performance to drive team results in areas of EHS, quality, compliance, cost, delivery and people. Typically, you have the authority to make decisions related to technical direction, methodologies, approaches and product development processes. You can also make decisions related to project execution, including timelines, milestones and resource allocation within budget. Higher-level approvals are required for those related to significant budget allocations, strategic shifts, or major collaborations that have substantial financial or long-term implications. Requirements A minimum of a bachelor's degree in science, Engineering, Automation, Information Technology or equivalent technical discipline is required. Yellow belt or green belt certification is preferred. A minimum of 4-6 years' related experience in facility supervision/management or building operations. Working in a Pharmaceutical / GMP facility experience preferred. Computerized maintenance management systems (CMMS) Building Automation System (BAS) and Environmental Monitoring System (EMS) Quality Investigation / Change Control System / Documentation System (Track wise, Comet, Veeva Vault, etc…) Manufacturing Execution System (MES) #Li-DD1 #Li-Onsite The anticipated base pay range is$107,482-$141,070 USD Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles. We offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes vacation days, personal days, sick time, 11 company holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. Please note: These benefits are offered exclusively to permanent employees. Contract employees are not eligible for benefits through Legend Biotech. EEO Statement It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.
    $107.5k-141.1k yearly Auto-Apply 1d ago

Learn more about manager jobs

How much does a manager earn in Hillsborough, NJ?

The average manager in Hillsborough, NJ earns between $60,000 and $160,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Hillsborough, NJ

$98,000
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