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  • Transportation Area Manager

    Amazon 4.7company rating

    Manager job in Miami, FL

    At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: - Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas - Streamline logistics in the operation through the implementation of standard work and team leadership - Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates - Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages, growth potential and a challenging and inclusive work environment. Basic Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, FL, Miami - 70,000.00 - 90,900.00 USD annually
    $53k-86k yearly est. 6d ago
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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Manager job in Miami, FL

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 6d ago
  • Operations Manager | Full-Time | Jungle Island

    AEG 4.6company rating

    Manager job in Miami, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager of Hospitality is responsible for assisting the Food and Beverage Manager with the efficient, professional, and profitable F&B operation of the venue. The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $81,000-$90,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. Responsibilities Assists in the overall effective management of the catering and concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately. Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the Food and Beverage Manager. Author and amend contracts; authorize terms as directed by the Food and Beverage Manager. Oversee scheduling and labor allocation. Work in tandem with the Food and Beverage Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time. Train and develop an effective team. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related or hospitality management major; (strongly preferred). Minimum 3-5 years management experience in food & beverage industry Minimum 3-5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three) Previous professional experience with catering sales (strongly preferred) Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred) Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction.
    $81k-90k yearly 8d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Manager job in Miami, FL

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT #LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $28k-33k yearly est. Auto-Apply 1d ago
  • Conference Sales Manager - Convention Sales Department

    Greater Miami Convention & Visitors Bureau 4.2company rating

    Manager job in Miami, FL

    JOB TITLE: Conference Sales Manager - CONVENTION SALES DEPARTMENT The Greater Miami Convention & Visitors Bureau (GMCVB) is seeking an experienced Conference Sales Manager to join our Convention Sales department in an exciting entry-level pivotal role. JOB SUMMARY: This Conference Sales Manager will be responsible for generating and following up on sales leads in a specified territory or market segment, to book room nights in GMCVB partner hotels and Miami Beach convention center. Promotes Miami as a premier meeting and conventions destination. RESPONSIBILITIES: Follows-up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide presentations. Develop referrals and make contacts with other potential candidates in assigned territory. Responsible to meet and exceed assigned target goals from specific market. Ensure contacts receive marketing literature; answers any questions and obtain any further information necessary for customers, to book business. Assist customers with obtaining price quotes and provides appropriate follow-up. Reviews any questions or concerns with the supervisors. Follow-up with customers after meeting or conference to assure customer satisfaction. Submits activity reports to supervisor. Provides briefings on sales activities, problems, etc., to the supervisor as necessary or as requested. Ensures that sales leads, bookings, client traces and sales activity are properly logged in CRM database. Solicits and secures hotel and convention center lead through telemarketing and written correspondence. Produces sales leads, bookings, lost business transmittals and pre/post trip reports. Conducts organized site inspection visits including venue reviews. Organizes sales trips/blitzes with creative themes; producing mailing, solicitation list, followed up with reports and expenses. Attends local industry meetings, trade shows, familiarization trips, luncheons, etc. Coordinate and develop proposals. Make presentations to organizations promoting Greater Miami and Miami Beach. Plan and execute sales missions. Leads FAMS throughout the year as well as manages industry trade shows. Assist in managing a departmental budget. QUALIFICATIONS: ·Education: College graduate or equivalent. ·Experience: MUST HAVE 1-3 YEARS HOSPITALITY RELEVENT EXPERIENCE (hotel sales, destination sales, or related sales experience.) ·Sales & Business Development - Strong ability to generate leads, prospect new clients, and close sales. ·Market Segmentation & Territory Management - Experience targeting specific industries, associations, or corporate groups to drive business. ·Event Planning & Logistics - Understanding of hotel room blocks. ·Destination Marketing & Promotion - Ability to effectively sell Miami as a premier meeting and conventions destination. ·Relationship Building - Strong networking skills to engage with meeting planners, corporate executives, and event organizers. ·Contract Negotiation - Proficiency in negotiating contracts with clients, hotels, and venues. ·CRM & Reporting - Experience with customer relationship management (CRM) software, preferably Salesforce, Simpleview, or similar. ·Communication & Presentation Skills - Ability to deliver compelling sales pitches, presentations, and proposals. ·Travel & Industry Engagement - Willingness to travel for tradeshows, industry events, and client meetings. ·Success in this position requires interpersonal skills for frequent interaction with customers. ·Knowledge of Microsoft Word, Outlook or comparable software programs. BENEFITS: We offer a comprehensive benefits package including: Health Dental Vision LTD Life Insurance EAP Paid Parking Sick days Vacation days 13 Holidays Learning & Development 401K Retirement Plan ABOUT US: The Greater Miami Convention & Visitors Bureau is the official, accredited destination sales and marketing organization for Greater Miami and Miami Beach. A global leisure and business destination that delivers culturally rich, diverse, and innovative experiences inspiring boundless passion in visitors and residents alike. Learn more about us on our website: *********************** MISSION: To Generate travel demand to Greater Miami and Miami Beach, to maximize economic impact to our community, ensure industry resiliency, and elevate the resident quality of life. HOW TO APPLY: Send Resume & Salary Expectations to: ******************** NO PHONE CALLS PLEASE
    $52k-58k yearly est. 1d ago
  • Assistant General Manager

    Prismhr 3.5company rating

    Manager job in Miami, FL

    Assistant General Manager | Ultra-Luxury Residential Condominium Compensation: $95,000 - $95,481 per year Reports To: General Manager The Opportunity: Shaping the Future of Downtown Miami Luxury Are you a hospitality or residential management professional who understands that ultra-luxury is defined by the details? We are seeking an Assistant General Manager to support the leadership of an exclusive, high-end residential tower in the heart of Downtown Miami. In this role, you will be the operational backbone of a sophisticated living environment, ensuring that impeccable property standards meet personalized, high-touch resident service. You will manage a multidisciplinary team to deliver seamless daily operations while fostering a positive, refined atmosphere for our residents. What You Will Own & Execute Operational & Staff Leadership Daily Support: Assist the General Manager in all daily operations to ensure efficiency and policy compliance. Team Supervision: Support the training and oversight of our concierge, front desk, housekeeping, and security teams. Leadership Support: Serve as the acting decision-maker in the General Manager's absence. Resident Experience & Relations Primary Contact: Act as the main point of contact for inquiries and resolution of resident concerns. Service Delivery: Ensure the delivery of personalized, ultra-luxury service standards that exceed resident expectations. Communication: Prepare professional reports and communications for residents, staff, and executive management. Property & Financial Management Property Standards: Coordinate with internal teams and external vendors to maintain aesthetic, functional, and safety standards. Financial Oversight: Contribute to budgeting, expense monitoring, and identifying opportunities for operational efficiency. Vendor Management: Assist in contract management and ensure high-quality delivery from third-party service providers. Project Management: Participate in property improvements, renovations, and the implementation of experience-enhancing technology. Safety & Compliance Emergency Readiness: Implement safety protocols and support comprehensive emergency preparedness and response plans. Governance Oversight: Ensure all operations adhere to local laws, regulations, and specific condominium governance. What You Bring to the Team Education: Bachelor's degree in Hospitality Management, Business Administration, Real Estate, or a related field. Experience: 6 to 10 years of progressive experience in luxury hospitality or high-end residential management, including direct supervisory roles. Expertise: A deep understanding of ultra-luxury service standards and the unique expectations of high-net-worth residents. Soft Skills: Exceptional interpersonal, written, and verbal communication skills, paired with advanced problem-solving abilities. Commitment: Ability to work Monday through Friday, 8:00 a.m. to 5:00 p.m., while remaining on call 24/7 for operational needs. Why You'll Love Working Here Health & Wellness: Comprehensive medical, vision, and dental insurance. Time Off: Paid vacation, paid holidays, and paid sick time. Environment: Work in a high-performing, sophisticated environment at the forefront of the Miami luxury market.
    $95k-95.5k yearly 4d ago
  • Assistant Bar Manager

    Celebrity Cruises 4.7company rating

    Manager job in Miami, FL

    The Assistant Beverage Manager supervises in conjunction with the Beverage Operations Manager, the Beverage Department and assists with the day-to-day operation of the department. Improves and maintains sales and profitability and reduces or eliminate guest's complaints. Ensures company standards are followed. Qualifications Bachelor's degree in hospitality management, Business Administration, or related field preferred 8-10 years of managerial experience in multi-unit bar operations and or in a Food and Beverage Management capacity with an upscale or upscale/casual restaurant, lounge, hotel, resort, or cruise ship. (shipboard experience preferred) Knowledge of beverage brands and quality of liquors, wine, and beers Ability to manage international staff and provide customer service Working knowledge of computers and software packages You can directly apply at Royal Caribbean Group- Assistant Beverage Manager Application
    $39k-50k yearly est. 1d ago
  • Restaurant Manager (Fast Casual)

    Buccan Restaurants

    Manager job in Coral Gables, FL

    About Buccan Sandwich Shop Buccan Sandwich Shop, the fast-casual brainchild of renowned, James Beard-nominated Chef Clay Conley, is where creativity, passion, and culinary excellence come together to redefine the sandwich experience. With locations in Palm Beach, West Palm, and soon Coral Gables, we're not just slinging sandwiches, we're crafting bold, chef-driven creations using fresh, house-made ingredients that stand out in a sea of ordinary. This is a fast-growing concept with a positive, team-driven culture and a supportive work environment where your contribution matters. Position Overview The Restaurant Manager at Buccan Sandwich Shop Coral Gables owns the daily guest experience and local presence of the shop, from operational execution and team leadership to community outreach and sales growth. This is a hands-on leadership role requiring strong floor presence, sound judgment, and an entrepreneurial mindset. The Restaurant Manager serves as a visible ambassador of the Buccan brand, ensuring seamless shift execution while actively building relationships within the Coral Gables community. In addition to running excellent day-to-day operations, this role collaborates closely with upper management, the culinary team, and marketing to identify opportunities that drive awareness, repeat business, and catering sales. Key Objectives Deliver a consistent, hospitality-driven guest experience. Lead smooth, efficient FOH and BOH shift execution. Maintain exceptional cleanliness, organization, and operational readiness. Coach, develop, and motivate the team to Buccan standards. Actively promote the shop locally and support revenue growth. Serve as a communication bridge between staff, management, and partner teams. Represent the Buccan brand with professionalism and pride. Core Responsibilities Operations & Shift Leadership Own the full shift experience; from pre-shift readiness through post-shift follow-up. Be physically present before, during, and after service to ensure strong execution and clean transitions. Conduct pre-shift walkthroughs and lead focused pre-shift meetings. Maintain visibility on the floor to manage flow, pacing, and service quality. Step into any role as needed (POS, expo, curbside, guest interaction). Ensure order accuracy, product quality, proper labeling, and consistency. Complete shift logs, cash reconciliation, and end-of-day reporting. Communicate shift performance, issues, and wins to upper management. Guest Experience & Hospitality Serve as the face of Buccan hospitality during daily service. Engage guests proactively and build genuine rapport with regulars and first-time visitors. Anticipate guest needs and address concerns quickly and professionally. Lead guest recovery efforts with empathy, urgency, and accountability. Coach the team on tone, body language, verbiage, and hospitality standards. Use guest feedback tools (including Ovation) to identify trends and opportunities. Team Leadership & Development Lead by example and reinforce Buccan's culture and expectations. Provide real-time coaching and constructive feedback during shifts. Support onboarding and ongoing training for team members. Foster strong morale, accountability, and teamwork. Document performance or conduct issues and communicate with upper management as needed. Local Marketing, Outreach & Business Development Actively promote Buccan Sandwich Shop within the Coral Gables and wider Miami community. Build relationships with nearby offices, residential buildings, gyms, schools, real estate offices, and local businesses. Conduct in-person outreach, tastings, drop-offs, and follow-ups to develop catering and group order business. Identify and pursue new neighborhood sales opportunities and partnerships. Collaborate with upper management and the culinary team to refine offerings, promotions, and limited-time features. Work with marketing and social media teams to support local campaigns and community engagement. Provide on-the-ground feedback on guest behavior, neighborhood trends, and competitive activity. Ensure in-store execution of marketing initiatives, signage, and promotions. Inventory, Systems & Compliance Monitor inventory levels and communicate ordering needs. Ensure FIFO rotation, labeling accuracy, and food safety compliance. Maintain Toast POS accuracy, including menu updates and pricing. Ensure completion of daily checklists, audits, and logs. Uphold all company policies, safety standards, and procedures. What We're Looking For Experience in F&B management or supervisory roles. Strong operational instincts and attention to detail. Natural leadership presence with a coaching mindset. Excellent communication and guest-facing skills. Comfort with community outreach and relationship-building. Ability to stay calm, organized, and decisive in a fast-paced environment. Passion for hospitality, food quality, and team culture. Performance Indicators Guest satisfaction and feedback trends. Quality and consistency of daily operations. Team engagement, development, and retention. Accuracy of cash handling, logs, and checklists. Contribution to local outreach, catering, and sales growth. Follow-through on initiatives and collaboration with leadership. Why Join Buccan Coral Gables Join a brand with a 15+ year legacy of hospitality excellence and team longevity. Work alongside passionate, like-minded professionals in a high-performance culture. Be part of an expanding restaurant family that prioritizes growth, mentorship, and creativity.
    $42k-59k yearly est. 2d ago
  • Customer Service Mgr

    The Winn/Dixie Company 4.2company rating

    Manager job in Miami, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all current customer service, cash control, labor control, expense and supply controls, asset protection, maintenance, physical safety, food safety, associate and customer engagement policies are being followed. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities for future advancement. This role is responsible for hiring and training execution in the store. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Service) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Produce Scanning · Ensures the customers are correctly charged, the department is replenished properly and decreases the risk of shrink. Items per Bag Gauges the potential over spending of bags when not meeting the company goal. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Analyzes P&L for business opportunities. Determines areas for improvement and communicates finds and plans of action with store manager. 30% Department Leadership Participates actively as a coordinated, motivated management team. Trains and coaches team on all KPIs, customer service, product knowledge, suggestive selling, safety and sanitation. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store's operations are consistent with all aspects of federal, state, and the company's health, safety, and sanitation codes. 15% Associate Leadership Responsible and accountable for the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and accountable for ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices by following up with leaders and new hires. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week Job Tag #WD
    $27k-41k yearly est. Auto-Apply 19d ago
  • Customer Service Manager, Airport Customer Experience Administration

    American Airlines 4.5company rating

    Manager job in Miami, FL

    Cities: Miami - FL This job will continue to be posted until at least 1/29/2026. If interested, please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) Analyze station specific data on a regular basis to improve scheduling, training and overall station performance Conduct lost time conversations Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics) Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders Produce local reporting based on station leadership needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Applicable valid driver's license as required by local authorities, if applicable Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. Cities: Miami - FL Requisition ID: 83387
    $37k-53k yearly est. 5d ago
  • Customer Service Manager

    Architectural Fabrication, Inc. 3.3company rating

    Manager job in Miami Lakes, FL

    This role is not open for submissions from outside staffing agencies. CUSTOMER SERVICE MANAGER Salary $71,000-$75,000 Who You Are: You will be a leader for your team and the organization and will be responsible for the training and development of your team, be able to address internal and external issues in a professional and timely manner and set goals to ensure the revenue objectives of the branch is achieved. You provide leadership and management to a customer service support organization servicing multiple products and services. Initiates and/or implements corrective action for complex customers and issues as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Identifies and contributes with the generation of potential sales leads to the organization. Assist Operations Manager in planning and development of specific target markets and groups and the actual service “package” will be developed as a team program in conjunction with the project manager, customer service representative, order entry clerk, and territory account managers. You will continuously monitor processes for any potential improvements and continuously assess cost reduction opportunities to remove process costs, improve efficiencies, and develop creative staffing strategies. What Will You Do: Supervises and coordinates activities of workers in the Aluminum Customer Service Department. Oversees and or conducts training of new or existing employees to include processes, work methods and procedures. Introduces new products to verify conformance to Company specifications and service to customers. Provides employees with timely and accurate feedback of performance reviews, disciplinary problems, material shortages, equipment problems etc. when required or appropriate. Assist Operations Manager in interviewing and hiring, Provides feedback to Operations Manager regarding performance of department associates and assist with termination of employees as needed. Responsible for ensuring teams performance of time-sensitive daily order entry and price quotes. Supervises and coordinates activities of workers in the Aluminum Customer Service Department. Oversees and or conducts training of new or existing employees to include processes, work methods and procedures. Introduces new products to verify conformance to Company specifications and service to customers. Provides employees with timely and accurate feedback of performance reviews, disciplinary problems, material shortages, equipment problems etc. when required or appropriate. Skills You Bring: Bachelor's degree preferred with 3 plus years of related experience. Bilingual English/Spanish highly preferred. Prior experience in either the construction or glass and aluminum industries. Knowledge of construction laws is highly preferred. Proven working experience in managing and leading 3-7 plus resources. Must be able to multi-task, organized, efficient, and accurate. Self-motivated and goal-oriented person with a drive to succeed to maximize business results. Fosters a “whatever it takes to get the job done” attitude. Must have excellent communication (written and oral), interpersonal, time management, and conflict management skills. Experienced user of Microsoft Office suite. Ability to calculate discounts, interest, commissions, fractions, proportions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry. Must be able to perform the duties and responsibilities with or without reasonable accommodation. Must pass criminal background check. Why Trulite: Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job. We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program. Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence. We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
    $71k-75k yearly 2d ago
  • Site Operations Manager - Doral, FL

    Dragonfly Health

    Manager job in Doral, FL

    Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry's first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states. Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most. We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development. Dragonfly Health is our name for a reason. The dragonfly is symbolic of the transformational impact we're making on the industry, our people, and the lives we touch. We are a guiding force for what's ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. Whatever it takes. Wherever it takes us. What we offer Competitive Pay $92,500 annual salary + bonus opportunity Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) Growth Opportunity and Career Advancement Agile and Adaptable team culture Innovative and revolutionary technology solutions A higher calling to provide quality patient care See how Dragonfly Health is transforming the world of hospice and post-acute care. What you will do Lead with Excellence: Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick-up of durable medical equipment. Drive Profitability: Monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards. Develop a Winning Team: Recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with Dragonfly Health's core values. Ensure Compliance: Uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management. Be Hands-On: Supervise and participate in deliveries during business and after-hours to meet service targets and foster client relationships. Maintain Operational Excellence: Manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization. Client Service: Address escalated service issues with urgency and care, creating win-win outcomes for patients, caregivers, and partners. Engage Locally: Build relationships in the community through in-service training, client visits, and proactive communication. What we look for Experience in Leadership: Proven success in managing operations, with at least 1-2 years in a senior or lead role. Business Acumen: Understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred. Knowledge of general business management as normally obtained by completion of degree in business or related field. Customer-Centric Mindset: Strong interpersonal and communication skills to manage relationships and resolve challenges with care. Ability to professionally communicate information to across all levels and audience groups. Energetic and Motivated: Initiative, creativity, and a commitment to building a highly supportive team environment. Technical and Physical Skills: Ability to lift and transport medical equipment (up to 75 lbs.) and perform on-call coverage as needed. Regulatory Knowledge: Familiarity with HIPAA, OSHA compliance and others as necessary. Technology: Telemetrics, Concur, Inventory Management Systems/DME Track. MS Office applications Excel, Outlook, SharePoint, Teams, Salesforce and Teams. Other: Confirmed MVR of three consecutive years driving history with no major moving violations or accidents. Must have a current active Driver's License. Why Site Managers are important As a Site Manager at Dragonfly Health, you're more than an operations leader - you're the backbone of our field locations. You inspire your team to deliver exceptional care, maintain critical client relationships, and uphold the integrity of our services. Your leadership ensures that every piece of equipment we deliver brings comfort and relief to those in need, making a real difference in their lives. Ready to Lead the Way? If you're passionate about leading a team, driving operational success, and making a meaningful impact, we'd love to hear from you. Apply now to join Dragonfly Health as a Site Manager and help us deliver excellence with compassion every day! Let's soar together
    $92.5k yearly 3d ago
  • Assistant Manager, Merchandising - Dolphin Mall

    The Gap 4.4company rating

    Manager job in Miami, FL

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $53k-91k yearly est. 60d+ ago
  • District Manager - South Florida

    Pollo Tropical 4.6company rating

    Manager job in Miami, FL

    Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. District Manager SUMMARY: The District Manager provides direction and consultation to the general managers of restaurants within a geographic area (5-12 stores) to ensure delivery of a superior service product and to maximize the profits of the restaurants. As the immediate supervisor of a group of general managers, The District Manager performs functions to ensure that staff are selected, trained, counseled and rewarded to maintain performance standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary Focus Responsible for reviewing the P&L of each restaurant in the division and identifying potential/present problems and locating source of variance in business operations. Directs operational and procedural activities for each unit in the division ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and employee relations and administration. Identifies problem areas and directs the General Manager in executing means to improve performance. Ensures compliance with all state, federal and local laws and regulations in the areas of health, safety labor and employment, as well as any applicable company policies, guidelines and procedures. Communicates all pertinent Company information to restaurant personnel. Selects, hires, trains and develops General Managers and Assistant Managers, conducts performance reviews, administers salaries and initiates disciplinary action and/or termination. Evaluates performance and approves wage increases for restaurant personnel. Directs General managers in the maintenance of restaurant equipment and facility, including: makes independent decisions regarding equipment repair or replacement, contacts Maintenance Technicians for repair needs; approves invoices with dollar authority and follows-up on costs and/or questions with vendors; recommends required capital maintenance expenditures; and provides input in the capital budgeting process. Reviews administrative tasks including: personnel paperwork (new hire, terminations, leaves of absence, injury, etc.), conducts General Manager Orientations, oversees various audits, inventory and ordering of miscellaneous items. Directs General Managers in planning, coordinating and implementing restaurant marketing activities in the local community to promote brand products and service and to enhance community relations through special promotions, sponsorships, local advertising, etc. Investigates, resolves and responds to guest complaints. Performs other related activities in accordance with policies and procedures as assigned by management. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision of 20 - 50 salaried managers. REQUIREMENTS: The District Manager position is often considered the most important position in the company and requires a candidate with 3+ years' experience working in a multi-unit management capacity with tangible results. In addition, the District Manager must be someone who has business acumen along with the ability to grow and develop people. Other requirements for the District Manager include: Able to work all shifts and days of week Strong leadership skills Must be extremely self-sufficient and resourceful Must live within a close proximity of the market Possesses and demonstrates a strong “owner's commitment" to restaurant operations, customer service, cost control, quality, employee relations and employee development Ability to plan and implement a budget for entire district Excellent communication skills are vital to the success of this position and the overall market Perform other duties as assigned. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information
    $73k-92k yearly est. Auto-Apply 4d ago
  • Assistant Manager

    Watson Apparel Co 4.1company rating

    Manager job in Miami, FL

    A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. Assist the store manager in realizing or exceeding determined sales plans and target metric objectives Ensure consistent execution of company's marketing and visual presentation Set up advertising displays and arrange merchandise on counter or tables to promote sales Train staff on how to drive sales through consistent development of product knowledge and customer service standards Ensure compliance to policies and procedures and report concerns to senior management Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork Required Qualifications: 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred) Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role Excellent leadership skills and the ability to work with teams Good communication and interpersonal skills towards customers, staff members and store managers Open availability (Opening and/or closing shifts, weekends, Holiday seasons) Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance Ability to lift heavy merchandise, walk and stand for long hours
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Spa Manager

    Xwell

    Manager job in Miami, FL

    Salary Description $55,000-$65,000/per year
    $55k-65k yearly 4d ago
  • Retail Associate Manager KEY BISCAYNE

    Imobile 4.8company rating

    Manager job in Key Biscayne, FL

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $19k-34k yearly est. 36d ago
  • Luxury Residential Fitness and Spa Manager

    NFC Amenity Management 3.8company rating

    Manager job in Miami, FL

    [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume.] We are seeking a dynamic, high-energy individual to oversee the Fitness, Spa, and pool operations at a luxury residential building in a premier Miami Beach location. You will oversee fitness programming and wellness events, as well as front desk concierge operations. PAY IS $45,000 per year with a potential commission and bonus. The schedule is expected to be Monday to Friday- 6am-2pm. However, this position requires the ability to cover all shifts in emergencies. The location is in zip code 33139. This is a full-time position offering health care options as well as paid time off and benefits. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day for our Spa / Fitness Managers As an NFC Amenity Spa & Fitness Manager, you get to work at some of the most exclusive addresses in the area, where you'll be the go-to person for all things spa and fitness related, from managing finances to spreading the word about our fantastic services. Our Managers mission is to keep clients happy, staff in high spirits, and the operations running smoothly. Ultimately, your priority is to ensure that our residents and guests receive an exceptional, memorable experience from the moment they arrive at the facility to the time they leave. Key Responsibilities: Lead and oversee group fitness programs. Develop and drive personal training programming and revenues. Manage a mini spa offering, ensuring seamless operations. Oversee an extensive fitness center and co-working spaces. Assist the concierge team as needed. Manage payroll and point-of-sale operations for the fitness center. Requirements: Must be a certified personal trainer with a current, nationally accredited certification. Credentials will be checked. Highly experienced in group fitness and programming. Must have excellent communication skills and a high level of energy. Proficient in Microsoft Word and Excel. A flexible schedule is a must. Must not engage in personal training during shift hours but can train before or after shifts. If you're passionate about fitness, have excellent leadership and organizational skills, and want to be part of a dynamic team, we'd love to hear from you! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. Long list of discounts and benefits available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. If we don t contact you right away, your resume and information are still on file and can be considered for all open positions with a single application. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
    $45k yearly 60d+ ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Manager job in Miami, FL

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 2d ago
  • Assistant Manager - Dadeland

    The Gap 4.4company rating

    Manager job in Miami, FL

    About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Banana Republic * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $31k-52k yearly est. 11d ago

Learn more about manager jobs

How much does a manager earn in Homestead, FL?

The average manager in Homestead, FL earns between $31,000 and $83,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Homestead, FL

$51,000
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