Manager information technology applications job description

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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.

Position Overview: The IT Manager's role is to plan, coordinate, and manage activities related to the design, development / integration, and implementation of information systems, software applications, and databases. The IT Manager is also responsible to maintain, support, and upgrade existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide team of IT professionals on issues related to the design, development / integration, and deployment of mission-critical information and software systems.

Specific Responsibilities for IT Manager, Enrollment Application Development:
As Manager of the Enrollment Application Development team, this Manager's responsibilities include management, development, enhancement, and daily administration of custom built enrollment application systems, including ongoing operations of systems, maintenance and support of downstream and upstream interfaces, and optimization of existing software systems. This role requires ability to work with key vendors to ensure that integration with PacificSource software remains current with enhancements and upgrades. This role requires the ability to identify and hire talent, motivate and manage highly technical teams, and guide IT projects to completion. The ideal candidate will have a technical background or experience in working with technical teams.

Essential Responsibilities:

Manage the development / integration and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise.A strong focus on developing an overall strategy, roadmap, and architecture for areas of responsibility. Collaborate with other IT Managers to ensure cohesive enterprise architecture is achieved.Lead efforts to apply technology to solve complex business problems including understanding of company strategy to developing business requirements to successful implementation of solutions.Manage and provide direction for the team in support of business operations.Liaise with Infrastructure Services team for infrastructure needs.Review and analyze existing applications' effectiveness and efficiency, and then develop strategies for improving or leveraging these systems proactively to improve business processes and decision making capability.Research and make recommendations on software products and services in support of emerging and new business requirements.Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.Responsible for oversight, management, development, implementation, and communication of department programs.Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports. Develop annual department budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed.Coordinate business activities by maintaining collaborative partnerships with key departments.Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities.Actively participate as a key team member in Manager/Supervisor meetings.Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy.

Supporting Responsibilities:
Meet department and company performance and attendance expectations.Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.Perform other duties as assigned.

SUCCESS PROFILE

Work Experience: 5 years direct experience in software development, programming design, systems management, or equivalent software project management experience. Proven experience in overseeing the direction, development, and implementation of software solutions from business requirements to implemented solutions. Demonstrated ability to understand and contribute to business strategies, processes, and operations. Previous insurance industry experience or technology management a plus.

Education, Certificates, Licenses: Four-year college diploma or university degree and/or 10 plus years equivalent work experience.

Knowledge: Strong knowledge of system and software quality assurance best practices and methodologies. Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc. Knowledge of database design and reporting. Knowledge of applicable data privacy practices and laws. Experience working in a team-oriented, collaborative environment. Strong customer-service orientation. Highly self-motivated and directed. Keen attention to detail.

Competencies
Building TrustBuilding a Successful TeamAligning Performance for SuccessBuilding PartnershipsCustomer FocusContinuous ImprovementDecision MakingFacilitating ChangeLeveraging DiversityDriving for Results

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.

Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.We are one team working toward a common goal.We are each responsible for customer service.We practice open communication at all levels of the company to foster individual, team and company growth.We actively participate in efforts to improve our many communities-internally and externally.We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Our client is actively seeking a talented IT Application PM to work a hybrid schedule with a team located in Charlotte, NC. This is a 12-month contract opportunity with possibility of extension with our client.

Job Overview:

Workers at this level manage work in application areas of specialization, with minimal supervision. They are fully competent in use of concepts and procedures. Assesses complex data systems and programs in support of ad-hoc and standing management or customer requests. Creates programs, methodologies, and files for analyzing and presenting data. Examines data quality, applications, and functions. Produces output and sustains operation. Researches new data sources and analytical tools. Contributes to new product development and improvement in product delivery and presentation. Develops awareness of and familiarity with issues and events affecting organization, department, and/or customer. Uses and supports database applications and analytical tools. Uses timely and appropriate participation of users/customers in data collection and query systems. They identify problems, develop solutions and take actions to resolve. Designs, writes, develops and implements innovative and advanced Projects applications.

Job Responsibilities:

• Maintains and enhances existing applications.
• Troubleshoots and debugs applications, including user and system interface functionality.
• Collaborates with cross-functional teams and clients to define, design and deliver enhancements, new applications, and technical solutions that meet the needs of the company, its clients, and the end users.
• Configures a design that satisfies business requirements and desired specifications.
• Researches, evaluates and implements new technology to optimize application efficiency and usability.
• Maintains records to document system and programming development and revisions.
• Designs modifications based on defined requirements and coordinates development efforts on maintained applications.
• Programs in required programming languages, database SQL, report writing, ETL, Assists with testing and migrating code through test regions.
• Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.

Requirements:

• Bachelor’s degree in computer science or a related discipline.
• In lieu of a degree, 8 years of related business experience.
• Work experience in addition to degree: 5-10 years as an Application Developer, Project Support specialist or equivalent.
• Four years coding/programming, troubleshooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis.

Preferred Skills:

• Expert coding skills in 1 or more standard languages.
• Expert Excel/Visual Basic Skills.
• O365 apps, PowerBI, PowerApps. EcoSYS. WinEst.
• Demonstrated success in complex problem solving and an understanding of quality delivery.
• Effective communication skills.
• Experience with schema/database design, Enterprise Standards and Process Adherence.

Job Requisition #36065

A reasonable estimate of the pay range for this role is $56.75 - $61.75 per hour.

The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

General Description of Benefits:

Medical, Dental, Vision insurance, 401(K) and other supplemental coverage.

APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!

Meet APC

Company – Staffing – 501 – 1000 employees

APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.

APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.

Which of the 16 Zenger Folkman Leadership Competencies are critical for the successful performance of this job?

Champions Change (Leading change)

Collaboration and Teamwork

Solves Problems and Analyzes Issues

Displays High Integrity and Honesty

Knowledge/Skills/Education and Continuous Training

What skills/certification/education must the individual have/maintain/gain? Include any degrees, certifications, and licenses required.

• Bachelor’s degree in Business, Accounting, Computer science or related field or equivalent experience is required.
• 5 years of experience in a Finance role or Business Analyst role supporting finance and controlling functions (A/R, A/P, G/L, Fixed Assets, Cost Accounting, Financial & Operational Reporting).
• 3 – 5 years of experience with ERP systems and implementations (SAP ECC 6.0 FICO experience a plus).
• Ability to analyze business processes, define solutions, and communicate required changes .
• Ability to analyze, design, and troubleshoot SAP objects .
• Strong interpersonal, listening, written and verbal communication skills.
• An understanding of finance terms and methodologies.
• An understanding of and experience with manufacturing, distribution, and product costing processes, terms and methodologies is a plus.
• Expert understanding of an ERP system and the ability to comprehend overall business impacts of all ERP changes.
• Creative problem solving, root cause analysis skills and the ability to maintain simplicity.
• Possess a team oriented and collaborative style of work.
• Ability to learn independently, virtually, or in a class setting, the SAP ERP functionality.
• Quality-oriented attention to detail a must.
• Project management skills and effective time management.
• Leadership, facilitation, negotiation, and motivation skills.
• Proficient with Windows based software programs.
• Strong interpersonal, listening, written and verbal communication skills.

Reporting Line and Supervisory Responsibilities

• Reports to the IT Director, Enterprise Applications
• The position will have direct reports.

Physical Demands and Work Environment

What working conditions or physical functions are normally required to perform the essential functions of the job?

• Light office work.
• Travel to multiple Woodgrain sites as required.

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