How To Become A Manager, Information Technology/Communications: What It Is and Career Path

What is a manager, information technology/communications and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Matthew Liotine Ph.D.

The average manager, information technology/communications salary is $122,101. The most common degree is a bachelor's degree degree with an business major. It usually takes 6-8 years of experience to become a manager, information technology/communications. Managers, information technology/communications with a IT Information Library Foundations Certification (ITIL) certification earn more money. Between 2018 and 2028, the career is expected to grow 16% and produce 82,400 job opportunities across the U.S.

What general advice would you give to a manager, information technology/communications?

Matthew Liotine Ph.D.

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

Most employers tell me that soft skills are equally, if not more important, than technical skills or domain knowledge. This translates into external/internal customer-facing skills, such as communication, team collaboration, writing, presentation, problem-solving, and being resourceful. (Many graduates overlook writing as a vital skill, but they fail to realize that in the course of their jobs, they will likely be required to write lots of memos and tons of emails.) The need to perfect these skills within the confines of a virtual world has become even more challenging and amplified with COVID. I teach in the information systems discipline, and when you view student resumes, many people look the same on paper. The soft skills will make a candidate stand out head and shoulders above the rest. That's why the candidate should pay attention to the screening interviews that they will undergo during the hiring process since employers will use these interviews to vet these skills.

ScoreManager, Information Technology/CommunicationsUS Average

Salary

8.2

Avg. Salary $122,101

Avg. Salary $59,228

Stability level

8.6

Growth rate 16%

Growth rate 0.3%

Diversity

1.7

Race

American Indian and Alaska Native 0.21%

Asian 12.59%

Black or African American 6.81%

Hispanic or Latino 10.22%

Unknown 5.22%

White 64.96%

Gender

female 30.26%

male 69.74%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

8.6

Stress level is very high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.1

Work life balance is fair

6.4 - fair

Key steps to become a manager, information technology/communications

Explore manager, information technology/communications education requirements

Most common manager, information technology/communications degrees

Bachelor's

68.3 %

Master's

14.8 %

Associate

11.3 %

Start to develop specific manager, information technology/communications skills

Skills	Percentages
Intranet	18.91%
Communications Strategy	14.95%
Service Delivery	8.05%
Employee Engagement	7.70%
SharePoint	6.98%

Complete relevant manager, information technology/communications training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New managers, information technology/communications learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a manager, information technology/communications based on U.S. Bureau of Labor Statistics data and data from real manager, information technology/communications resumes.

Research manager, information technology/communications duties and responsibilities

Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
Oversee and assist with the creation of on-line learning tools (WBT, Intranet educational/reference tools, etc .).
Upgrade the entire organization to PC base computing, with server data conversion, from a non-Y2K compliant mini-frame environment.
Create intranet for centralizing communication.

Apply for manager, information technology/communications jobs

Now it's time to start searching for a manager, information technology/communications job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

Average manager, information technology/communications salary

The average manager, information technology/communications salary in the United States is $122,101 per year or $59 per hour. Manager, information technology/communications salaries range between $83,000 and $179,000 per year.

Average manager, information technology/communications salary

$122,101 Yearly

$58.70 hourly

How do managers, information technology/communications rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Manager, information technology/communications reviews

A zippia user wrote a review on Sep 2023

Cons

Work Life Balance can be difficult based on size of team and infrastructure.

A zippia user wrote a review on Sep 2019

Pros

The opportunity to render services to client, and managing technology by giving key information to customers.

Cons

Not meeting up to expectation of a client.

What is a manager, information technology/communications and how to become one

What general advice would you give to a manager, information technology/communications?

Manager, information technology/communications career paths

Key steps to become a manager, information technology/communications

Explore manager, information technology/communications education requirements

Most common manager, information technology/communications degrees

Start to develop specific manager, information technology/communications skills

Complete relevant manager, information technology/communications training and internships

Research manager, information technology/communications duties and responsibilities

Apply for manager, information technology/communications jobs

How did you land your first manager, information technology/communications job

Average manager, information technology/communications salary

How do managers, information technology/communications rate their job?

Manager, information technology/communications reviews