Manager, information technology/communications jobs near me - 628 jobs

A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr

IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area. The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement. Requirements for the IT Program Manager (Healthcare): 8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare. 2+ years of strategic program management exp, managing multiple projects simultaneously. Expertise in EHR systems is a must What's in it for you? • Competitive hourly rate • Opportunity to work with a leading healthcare organization • Flexible schedule, with remote work options after initial 3-month period Why IDR? • 20+ years of proven industry experience in 4 major markets • Employee Stock Ownership Program • Dedicated Engagement Manager committed to your success

Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process. Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms. About the Job: Responsible for the day-to-day leadership and management of the assigned team. Takes actions to protect the confidentiality, integrity, and availability of data. General schedule Monday-Friday, Eastern time business hours with some flexibility. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. This position requires a current certification in Resolute HB or Resolute PB, a more suitable candidate will have both and possibly even additional Epic certs. What You'll Do: * Creates a positive and motivating environment, centered in feedback & development, that values, encourages & supports engagement of a diverse staff * Delegates work in a way that is empowering & engaging, assuming responsibility for the outcomes of self & others. Clearly assigns responsibility for tasks and decisions, sets clear objectives and measures, provides immediate feedback while monitoring results * Possesses clinical / business /technical knowledge and skills to enable moving beyond traditional ways of doing things to push past the status quo * Possesses expert operational and systems to act as in an advisory capacity to identify, design, and implement technological solutions to business needs * Fosters a culture of collaborative and transparent communication with staff, internal information technology teams, and management, along with external business partners, stakeholders, and vendors * Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation Who You Are: Education: * Bachelor's degree or equivalent in Computer Science or related field or a bachelor's degree in a healthcare-related field. Master's degree in cyber security preferred. Licensure/Certification: * Certification in Resolute HB or Resolute PB, Required Experience: Minimum of 5 years of IT/Clinical/Operational experience in the healthcare industry, as well as management experience is required. Management experience, specifically as an Application Manager, Application Lead, Project Manager or equivalent role is preferred. Relevant software experience is also preferred, specifically with healthcare applications used by the organization. Healthcare Clinical/Business Leaders with significant knowledge of IT applications and demonstrated associated skills may be considered. Why You'll Love Us: * Health, dental, prescription, and vision coverage for full-time & part-time employees * Short-term disability, long-term disability, and life insurance coverage * Competitive pay * Tuition Reimbursement * 403(b) Retirement Savings Plan And more! Work Shift: General schedule Monday-Friday, Eastern time business hours. Occasional requirements to cover special events/staff requirements during hours outside those generally worked maybe necessary. Participation in a leadership on-call schedule rotation is required. SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

The Radiology Partners IT Team is seeking a driven, high-performing, experienced IT Imaging Services (IIS) Optimization Manager aimed at improving the efficiency, performance, and scalability of our IT infrastructure, systems, and processes. The ideal candidate would assist in managing and supporting the Radiology Partners solutions and services. Additionally, the candidate will be responsible for identifying areas for optimization, leading cross-functional projects, and implementing best practices to ensure that our IT operations support business growth, reduce costs, and enhance overall system performance. This role will work remotely with end users who utilize the provided Radiology Partners IT systems. The candidate must have the skills to identify, communicate, and resolve IT Imaging System issues to maximize the efficiency and benefit of the Radiology Partners IT team. This role requires a highly motivated team member dedicated to delivering value and exceptional personalized customer experiences. WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHY RADIOLOGY PARTNERS: * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES: * Manage the IT Optimization Team aiming to implement IT optimization strategies focused on improving system performance, scalability, and operational efficiency. * Lead and mentor a team of Clinical Application and IT specialists focused on system performance and optimization. * Collaborate with IT leadership to align optimization efforts with broader business and technology goals. * Identify inefficiencies in existing IT operations, systems, and workflows, and propose solutions to streamline processes. * Lead and manage the initiatives to automate repetitive tasks and improve resource utilization across IT services and infrastructure. * Oversee and be accountable for Service Now Problem Ticket management, ensuring that problem tickets are updated and progressing toward final resolution. * Oversee the implementation of performance monitoring tools and practices to track system performance and identify areas for improvement. * Oversee the Optimization Team's efforts toward improving system performance, reducing downtimes, and continuously improving resource utilization. * Identify areas for cost reduction within the IT infrastructure, including hardware, software, and cloud resources. * Work closely with internal teams, including Network Operations, Software Development, Customer Success to align IT systems with business objectives. * Act as a liaison between IT and other service lanes to ensure smooth collaboration and optimization of cross-functional processes. * Provide guidance and training to team members on optimization techniques, best practices, and new technologies. * Lead and manage optimization projects from the inception to completion, ensuring timelines, budgets, and quality standards are met. * Ensure that optimization projects are aligned with Radiology Partners' strategic goals and deliver measurable improvements in efficiency. Identify and mitigate risks related to system performance and reliability, ensuring business continuity. * Ensure optimization efforts comply with security and data privacy regulatory and industry standards. * Promote a culture of continuous improvement, encouraging innovation and new approaches to optimize technology use. * Be highly proficient in the configuration, implementation, testing, and support of worklist products, PACS, Worklists, Vendor Neutral Archive (VNA), and Voice Recognition (VR) systems used by Radiology Partners. * Be highly proficient in configuring and supporting additional Clinical IT products such as Advanced Visualization, AI platforms, Natural Language Processing platforms, Analytics, or other platforms utilized in imaging workflow. * Proficiency in troubleshooting VPN tunnels configurations. * Have a full understanding of how Imaging IT systems work with one another on the server side and diagnostic reading workstations. * Interface with PACS, modalities, advanced visualization tools, and other solution vendors to implement solutions and troubleshoot issues in a timely manner. * Be responsible for IT activities related to user access, incidents, service interruptions, and planned downtimes. Also, document and communicate processes to IT to ensure a consistent user experience. * Identify trends of recurring issues for clients, radiologists, and IT, and manage problems by working with internal and vendor resources to achieve a permanent solution. * Ensure proper notification and communication of ongoing issues to the team and provide work-around solutions until a permanent resolution is established. * Utilize the Service Now ticketing system to document solutions and ensure proper communication of resolutions to customers. * Manage planned and unplanned downtimes following Radiology Partners standard downtime procedures and escalate as needed. * Maintain accurate records of customer interactions, technical issues, and resolutions. * Coordinate upgrades and follow Radiology Partners change management processes. * Serve as the escalation point for any concerns, requests, or work not being managed by IT in a timely manner. * Ensure that systems, solutions, and processes are in place to meet the needs of internal and external clients. * Utilize the Radiology Partners IT Team to ensure the technical needs of the radiologists are met. * Build and maintain strong relationships with customers and provide tailored solutions to ensure their success. * Promote a culture of communication and cooperation among teammates, ensuring that knowledge and resources are shared effectively to enhance team performance and customer satisfaction. * Work closely with clinical and IT leadership and teammates to improve work relationships, build morale, and increase productivity and retention. * Work evenings and overnight as needed * Up to 25% travel * Occasional on-call to support the practices DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * Minimum of 5-7 years of experience in IT management, with a focus on system performance, optimization, and process improvement. * Bachelor's degree in health information systems or a related discipline preferred, or five years or more of diverse work experience in IT. * Healthcare experience, particularly in radiology, is favored. * Strong customer focus with a proven ability to understand customer and stakeholder insights and develop strategies and IT solutions to meet these customer needs. * Strong analytical and problem-solving skills to diagnose issues and implement effective solutions. * Strong leadership and team management abilities, with experience developing and mentoring staff. * Excellent communication and interpersonal skills, with the ability to collaborate across service lanes and present findings to senior leadership. * Exceptional work ethic with the ability to self-start and work independently or as part of a diverse team. * Detail-oriented and organized with the ability to easily identify areas that require improvement. * Impeccable communication and interpersonal skills necessary to ensure proper alignment with the broader organization and enterprise strategies and to lead the team towards that alignment. * Direct experience in meeting with and customizing solutions at the client level is preferred. * Ability to foster a collaborative environment, encouraging open communication and teamwork to achieve common goals. * A proactive approach to customer success with a commitment to understanding, meeting, and exceeding customer needs. * A fast learner who is adaptable to new technologies and applications. * Possess a positive attitude and demonstrate honesty and integrity in all endeavors COMPENSATION: The salary range for this position is $90,000-$110,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email **********************to notify our team.

The Senior Director, IT Strategy, Operations & Execution serves as the VP, OCIO's right hand in executing the enterprise IT and Digital Business Services (DBS) strategy and operating model. This leader drives IT governance, financial and supplier performance, strategic execution, and transformation management. The role oversees IT strategy execution, financial planning & analysis, chargebacks, value realization, the Strategic Response Team (SRT), IT post-merger Integration Management Office (IMO), vendor/supplier governance, and the Enterprise Architecture Review Board (EARB). This position is accountable for building and leading the Strategy Execution Office, managing enterprise-wide performance tracking, and orchestrating transformation initiatives across DBS. The Senior Director also leads organizational redesign, global sourcing models (onshore/GCC), and portfolio governance to ensure disciplined execution, enterprise alignment, and measurable business value. Critically, this leader brings AI literacy and digital fluency to accelerate operational efficiency, optimize execution, and scale value realization through emerging technologies and innovation frameworks. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Strategic Execution & Governance Act as trusted advisor and execution partner to the VP, OCIO in delivering the DBS strategy and target operating model. Manage OCIO cadence, governance frameworks, and enterprise reporting. Build and lead the Strategy Execution Office, ensuring discipline, transparency, and alignment to corporate objectives. Oversee the Enterprise Architecture Review Board (EARB). Direct board-level reporting, initiative tracking, and cross-functional alignment. Financial & Vendor Performance Own DBS budget, chargeback model, and financial performance. Drive transparency, accountability, and measurable value realization across IT/DBS initiatives. Govern supplier performance and oversee major vendor contracts (Accenture, BCG, Salesforce, Workday, etc.). Establish strategic supplier management and proactive optimization practices. Transformation Leadership Lead organizational redesign and modernization of GCC/onshore sourcing models. Oversee IT Transformation Management staff and the DBS GCC Coordination Office. Drive portfolio governance, escalation management, and enterprise readiness. Ensure effective change management and transformation orchestration. Innovation & AI Establish an Innovation Pipeline Framework to prototype, validate, and scale new capabilities. Embed AI, machine learning, and automation into business processes and decision-making. Partner with IT and business leaders to identify and deliver opportunities that enhance efficiency, financial optimization, and enterprise agility. People Leadership Build and mentor a high-performing Strategic Operations team, including senior managers, analysts, and GCC resources. Provide leadership development, workforce enablement, and succession planning. Foster engagement, retention, and workforce growth aligned to enterprise priorities SUPERVISORY RESPONSIBILITIES: Directly manage senior managers and analysts across Strategic Operations, Financial Management, Strategic Suppliers, GCC Coordination, and PMI Office. Oversee dotted-line resources across financial management, workforce development, and GCC delivery. Provide coaching, mentorship, and leadership development to ensure execution excellence. KNOWLEDGE, SKILLS AND ABILITIES: Proven ability to lead large-scale IT and enterprise transformations. Strong financial acumen with experience managing budgets, chargebacks, and vendor contracts. Deep knowledge of IT operating models, governance, sourcing, and portfolio management. AI literacy with ability to assess, apply, and govern emerging technologies. Excellent interpersonal and communication skills with ability to influence at senior levels. Strong leadership presence, execution discipline, and results orientation. EDUCATION AND TRAINING : Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master's preferred). 15+ years of experience in IT, Strategic Operations, or related leadership roles. 7+ years in executive leadership roles driving enterprise transformation and operational execution. Demonstrated track record managing global teams, vendor governance, and enterprise change initiatives. Other Qualifications: The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $227,500.00 - $295,700.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .

About the Role We're seeking a battle-tested IT Service Manager who thrives in the high-pressure, high-performance world of Managed Service Providers (MSPs). If you know how to balance 100+ open tickets, manage demanding clients, and still keep your team motivated, focused, and accountable - you're exactly who we're looking for. This isn't a cushy corporate IT gig. It's an MSP leadership role - fast-paced, unpredictable, and client-driven. Your mission: keep the service desk running like a well-oiled machine, ensure SLA compliance, manage escalations, and lead a team that delivers excellence every day. Key Responsibilities Own the Service Desk: Oversee all daily operations, ensuring SLA targets are consistently met and client satisfaction remains high. Lead & Develop the Team: Manage, coach, and support L1-L3 engineers - driving accountability, growth, and performance. Ticket & Escalation Management: Prioritize and manage ticket flow efficiently while balancing urgency, client demands, and team workload. Data-Driven Management: Monitor and report on key metrics - response times, resolution rates, SLA adherence, and client satisfaction scores. Continuous Improvement: Enforce process discipline while identifying automation opportunities and workflow optimizations. Client Relationship Management: Build strong client trust, lead difficult conversations, and de-escalate service issues with professionalism and confidence. Cross-Functional Collaboration: Work closely with project teams, vCIOs, and account managers to align support services with overall client strategy. What You Bring Proven MSP Experience: Demonstrated success managing a service desk in an MSP environment. Leadership Skills: Ability to motivate, coach, and hold technical teams accountable in high-pressure settings. Technical Depth: Hands-on experience with Microsoft 365, Azure, networking, and security environments. Tool Expertise: Proficiency with PSA/RMM systems such as ConnectWise, NinjaOne, IT Glue, or equivalent. Crisis Management: Calm, confident handling of client escalations and technical emergencies. Analytical Mindset: Ability to interpret metrics and make informed operational decisions.

QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn. Summary We are seeking a highly motivated and experienced Director, IT Supply Chain and Quality to play a pivotal role in our ongoing digital transformation journey. Reporting to the Sr. Director of IT, this leadership position will be responsible for defining the strategic direction, leading the implementation, and ensuring the optimal utilization of SAP S/4HANA across key pharmaceutical business functions. The ideal candidate will possess deep functional and technical expertise in the core SAP modules critical to Production Delivery, Supply Chain, Quality Management (QM), Manufacturing (PP/ME), Extended Warehouse Management (EWM), Intercompany, and Direct Procurement (MM) within a regulated environment. This is a challenging and rewarding opportunity for a seasoned SAP professional to make a significant impact on our organization's operational efficiency, compliance, and effectiveness. Key Responsibilities Strategic Leadership & Roadmap Define and own the SAP S/4HANA functional and solution roadmap aligned with the company's digital transformation strategy and business goals in the pharmaceutical sector. Serve as the primary solution architect and functional expert for all integrated S/4HANA modules (focusing on PP, MM, QM, SD, EWM, and related master data). Lead the translation of complex business requirements into scalable, compliant, and efficient SAP S/4HANA solutions, leveraging best practices, fit-to-standard analysis, and industry knowledge. Manage a portfolio of SAP projects and enhancement initiatives, ensuring alignment with budget, timeline, and quality standards. Implementation & Optimization Direct and govern end-to-end SAP S/4HANA implementation projects from blueprinting, configuration, testing, go-live, through post-implementation support. Oversee the functional design and configuration for core business processes including: Procurement: Direct, Intercompany, and Source-to-Pay processes (MM, integration). Supply Chain & Manufacturing: Production planning (PP), execution (ME integration), inventory management, and material requirements planning (MRP). Quality & Compliance: Quality Management (QM) processes, including batch management, inspection plans, stability studies, and integration with manufacturing and logistics. Warehouse & Logistics: Advanced/Embedded Warehouse Management (EWM) for a regulated warehouse environment. Ensure that all SAP solutions adhere to GXP, FDA, and other regulatory requirements applicable to the pharmaceutical industry, including validation and documentation standards. Team Management & Governance Lead, mentor, and manage a team of internal SAP functional consultants, solution architects, and external system integrators. Establish and enforce robust SAP governance processes, including change management, release management, and documentation standards. Act as the key interface between the IT department, Business Process Owners, and Executive Leadership. Qualifications 15+ years of progressive experience in SAP functional and solution delivery, with at least 7 years of direct experience leading SAP S/4HANA implementation or large-scale transformation projects. Deep, hands-on functional expertise across multiple core SAP modules, specifically: PP (Production Planning), QM (Quality Management), MM (Materials Management), and EWM (Extended Warehouse Management). Demonstrated experience in a highly regulated industry (Pharmaceutical, Biotech, or Medical Device), with a clear understanding of GXP, validation, and compliance requirements. Proven track record of success in a leadership capacity, managing large, complex, cross-functional teams and projects. Education & Technical Skills Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Strong understanding of S/4HANA architecture, Fiori apps, embedded analytics, and modern SAP integration technologies. Exceptional communication, presentation, and interpersonal skills with the ability to influence and align stakeholders at all levels of the organization. The base salary range for this role is $186,880 to $233,600. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Under the direction of the IT Group Product Director, the Director - IT Product Lead is responsible for the products defined in their product portfolio and group. This role has overall accountability for defining the product(s) and ensuring that the product services are delivered in accordance with business priorities, business goals, and customer requirements to meet or exceed expectations and ensuring service levels are met. The Director - IT Product Lead will collaborate with business resources to consistently evaluate the value being delivered by the products while driving continuous improvement of the products offerings. This role will establish product plans, technical roadmaps, and collaborate with business and IT leaders on the long-term strategies to maintain and enhancement the product(s). The Director - IT Product Lead is expected to demonstrate general knowledge and capabilities in all areas of the operating model and application lifecycle management. This role will manage a cross-functional team and must have a general understanding of product design, product ownership, continuous delivery, lean practices, agile practices and execution, operations, and development/engineering. This role is accountable for maintaining service costing and resources budgets for their product(s). This role supports highly complex business processes that require cross-team support outside of their immediate product team and will require managing and leveraging resources from architecture, release/change management, infrastructure, network, and other systems in support of their product. Primary Duties & Responsibilities: Strategy/Planning Plans for future changes to the product(s) to meet customer and business priorities needs Works collaboratively with others: business product manager / leads, tech product managers / leads, technical developers, solution architects and capacity planners to launch Order Fulfillment product(s) Partners with IT and business leaders to define opportunities to identify and prioritize items based on business needs and timetables Maintains liaison relationship with business partners and IT partners to provide effective technical solutions Drives continuous improvement in all areas impacting product(s) Develops business-focused concepts, including risk, cost-benefit, strategic initiatives, task/defect fix prioritization Aligns with IT strategy and architecture teams to understand the long-term product strategy roadmap Fosters an environment of Design Thinking and Agile ways of working Develops and maintains product roadmaps; plans for product end of life or retirement Works with product leads to ensure that products are reflected in business plans Interfaces with customers regarding product offerings, costs, value propositions, and on boarding processes In conjunction with product owners develops customer communications strategy that facilitates and promotes awareness of significant events for the product(s) Benchmark and manage the IT metrics established for the product team Product Definition/Risk Mgmt. Plans for future changes to the service to meet customer needs Works with the business product owner to prioritize continuous improvement, pay down of technical debt, and manage defect resolution Develops business-focused concepts including: risk management, cost-benefit, strategic initiatives, innovative solutions, and success measurements Oversees the development of metrics that are aligned to and support the established business Key Performance Indicators (KPIs) for product Oversees the development of and negotiates service-level agreements (SLAs) and Operational Level Agreements (OLAs) in support of their products Assesses and evaluates risk as part of the life cycle analysis of the product; communicates risk to appropriate IT and business leadership providing clarity into the situation and recommends and directs risk mitigation options/plans Defines and directs interaction with governance, audit, and quality teams Removes technical and functional roadblocks of the product team, including coordination with other product teams, Centers of Competence and Enterprise Services Service Cost Working with financial analysts, analyzes the costs associated with delivering the product and identifying opportunities for improvement May perform profit and loss analysis Negotiates with other product groups, enterprise services, and centers of competence resources about the allocation of costs from infrastructure components or services that are shared among multiple products Working with financial analysts, defines cost allocation, cost recovery and pricing plan within the overall context of the IT chargeback or pricing model Ensures cost effectiveness of products Procurement Planning Identifies and/or approves needs for procurement of new assets to better deliver product capability Identifies assets that are or will become obsolete and need of retiring Documents improvement plans based on current asset deployment and need to replace/retire older/non-performing assets Product Performance and Support Defines attributes such as performance, availability, security, etc. Drives in internal product continuous improvement review meetings Ensures that performance meets the requirements of KPIs, SLAs and OLAs Develops and maintains performance dashboards, and scorecards in order to quantify and measure outcomes and to identify persistent problems Regularly reviews the product to ensure the value realization is in line with the business and IT strategy First point of contact in communications regarding high severity issues of the product the product team. Coordinates recovery and resolution to these high severity issues, and ensure a root cause analysis is provided to the business for the issue Vendor Management In coordination with the VMO, manages and reviews vendor contracts for alignment with desired results Provides input to the VMO with regards to decision-making and contract development processes Regularly reviews service provider performance to identify and confirm performance problems; notifies Vendor and VMO management of issues and escalates to business and IT leaders with regards to vendor performance issues and improvement plans Contractor Management: Oversight of contractor work and performance, including coordinating with Centers of Competence in identifying, onboarding and evaluating vendor performance Associate Management Responsible for the human resource management of the cross-functional product team members In collaboration with the appropriate Centers of Competence, manage and evaluate goals, skills and training for associates on the product team Participate in Agile SAFe methodology, especially in coordinating with other IT Product Managers in the same Product Train to reduce risks and ensure coordination of inter-dependencies. Coaches and mentors product team associates, modeling the ideal behavior in communications, conflict resolution and sense of urgency. Directly contributes to the team's success by helping to execute when necessary including but not limited to user story creation, technical architecture and coaching, code reviews or acceptance criteria creation. -Other duties as assigned. Experience, Education and Skillset Requirements: Bachelor's degree in Computer Information Systems or another related field, or equivalent work experience Preferably 7 or more years in Information Technology in progressive levels of responsibility and leadership High level understanding of several components of IT such as: Product Management, Technical Architecture, Business Analysis, Testing or Operations and Support. Prior experience within Supply Chain - required Supply Chain demand forecasting, risk management - highly desired 3 or more years of budgetary responsibility preferred Excellent written and verbal skills, including the ability to respond well under pressure Strong leadership skills Self-motivated and self-directed Demonstrated ability to partner and collaborate across organizations to optimize outcomes Demonstrates working knowledge of product management methodology Understanding of basic SAFe Agile principles and methodology Ability to prioritize work load and consistently meet commitments Ability to work across multiple groups within IT to ensure end to end performance Excellent interpersonal skills, must be comfortable working continually on a team with daily accountability for keeping commitments Excellent written and oral communication, listening and presentation skills In-depth knowledge of business operations Good organizational skills Ability to use good judgment in conveying status and problem escalation Provides coaching and mentoring to team members Knowledge of the cost basis for the service What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$124,000 - 190,850 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: AmerisourceBergen Drug Corporation

Welcome to The Planet Group! We are one of the world's leading diversified professional services organization. We provide high-value outsourced global workforce solutions and consulting services to Fortune 500 and top companies in a multitude of fast-growth sectors. Our family of brands was purposely built to leverage each other and address the professional service needs of leading companies in the life sciences, diversified energy, engineering, financial, healthcare, IT, and digital marketing sectors. Planet Technology is your source for Core Technology, Enterprise Systems, and Creative & Digital talent, as well as other specialized staffing needs. Between our legacy companies, we have served the tech industry for more than 100 years combined. POSITION SUMMARY Planet Technology is seeking Healthcare IT Sales professionals to join us in expanding our Healthcare Information Technology staffing practice on a national scale. The ideal candidate will have a solid history of establishing and developing partnerships with hospital systems/networks, an accomplished sales leader with a proven record of consistent achievement and account retention. Primary responsibilities: Sell Planet Technology as a HCIT consulting business partner to prospective hospital systems/networks through multiple resources - including multimedia marketing campaigns, virtual or in-person client meetings, referrals, social media, etc. Establish and develop business relationships with current and prospective company clients, manage fee negotiations and contracts, conversion rates and bill rates Leverage sales tools to develop comprehensive account strategies to win new business from new and existing accounts Communicate new job openings, closings, and feedback from the client to ensure strong candidate matches and line up interviews in a timely manner Work with other Planet Group sales teams to upsell all Planet Group Staffing and Consulting services Uncover immediate needs in our target market through leads and follow-ups, executing internal and external initiatives to drive profitable growth Create and participate in sales meetings and presentations Identify and attend key conferences and trade shows to increase company visibility and business opportunities Education and Experience: Bachelor's degree 5+ years of Healthcare IT staffing experience Detailed understanding of full EMR/EHR lifecycle Proven team builder and team player who can focus and continuously reinforce efforts to meet goals Ability to develop strong customer relationships and negotiation skills Ability to problem solve and make decisions quickly and effectively Excellent listening and communication skills Exceptional time management skills Ability to work independently and collaborate with peers and Recruiting Team to develop a cohesive environment COMPENSATION & BENEFITS Flexible PTO Medical/Dental/Vision Life Insurance Long/Short Term disability Supplemental Benefits 401K Base Salary Range: $75,000-$110,000k *The base salary rate will be commensurate with experience level and past success. A competitive commission structure based on weekly spread is also provided. You're in Good Company: The Planet Group has been named a Fastest-Growing US Staffing Firm and one of the Largest US Staffing Firms. All of our staffing companies won a “Best of Staffing” award from ClearlyRated, and our CEO was named to SIA's 2021 North American Staffing 100 list Diversity, Equity, and Inclusion: Join a company that puts diversity, equity, and inclusion (DEI) at the forefront. The Planet Group celebrates our differences and fosters an environment where each person can bring their authentic self to work. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. Our DEI Committee is focused on listening to employee feedback and providing regular DEI-centric resources and activities such as trainings, celebrations, lunch & learns, employee resource groups, and more. Employee Type: Regular

Pulmovant is a Roivant-backed clinical-stage biotechnology company developing innovative therapies for patients suffering from pulmonary diseases. Pulmovant's first program, mosliciguat is designed to provide an effective, once-daily, inhaled treatment option for patients with pulmonary hypertension (PH). Mosliciguat is a novel, potential first-in-class, sGC activator with a differentiated mechanism that may have broad applicability across the PH spectrum. Mosliciguat has been extensively characterized across a robust Phase 1 program with 170 participants dosed to date including patients with PH in the Phase 1b ATMOS study which has produced highly compelling and clinically meaningful efficacy data, as well as a favorable safety profile. Enrollment in a phase 2 trial is ongoing. As part of the Roivant family of companies, Pulmovant leverages the power of collaboration and innovation to drive progress. For more information, please visit ************************** About Roivant: Roivant specializes in developing transformative medicines at an accelerated pace through the launch of nimble biopharmaceutical and health technology entities, each meticulously tailored to address a specific medical need. Since its inception in 2014, Roivant has achieved the following critical milestones in support of its vision: built over 20 Vants; 12 consecutive positive Phase 3 trials; 8 FDA approvals; 5 successful IPOs; >$6B in capital raised; >$10B in global pharma partnerships and proceeds; and continued pipeline expansion across various modalities and therapeutic areas through in-licensing and acquisition of novel product candidates and technology platforms. In addition to a robust clinical stage pipeline, Roivant also incubates discovery-stage companies and health technology startups complementary to its biopharmaceutical business. Position: Director / Senior Director, Head of IT Summary: Pulmovant is seeking an experienced, strategic, and hands-on Head of IT, focused on R&D Information Systems (IS) to define, modernize, and operate our full R&D technology ecosystem. This leader will shape the future-state IS landscape as Pulmovant transitions from the Roivant platform to an independent operating model, ensuring that all R&D systems, data flows, and supporting infrastructure are scalable, secure, compliant, and fit for a high-growth biotech. Beyond R&D systems leadership, this role will also serve as a critical liaison between Pulmovant and Roivant IT, helping coordinate key IT infrastructure services, including IT operational support, help desk support, onboarding/offboarding workflows, equipment provisioning, and broader enterprise IT alignment. The ideal candidate combines strategic vision, enterprise IS expertise, and operational discipline, with the ability to lead high-impact initiatives while maintaining close partnerships across IT, R&D, and Roivant. Key Duties and Responsibilities Strategic Leadership & Road mapping Evaluate the current information systems and infrastructure landscape inherited from Roivant; identify strengths, weaknesses, and modernization opportunities. Develop multi-year IS and infrastructure roadmaps that align R&D and enterprise technology capabilities with Pulmovant's evolving scientific and business objectives. Define and execute the R&D IS strategy as Pulmovant transitions away from Roivant, ensuring continuity, compliance, and scalability. Advise executive leadership on modernization, emerging technology trends, AI/automation opportunities, and long-term digital strategy. R&D Systems Ownership & Digital Enablement Own the lifecycle of core R&D systems (e.g., SDMS, CTMS, eTMF, QMS, PV/Safety, Veeva Vault, SAS/biostats platforms). Lead feasibility studies, vendor evaluations, and cost-benefit analyses for all R&D IS investments. Oversee the design and delivery of system integrations supporting data flow, analytics, and operational excellence. Drive adoption of AI, automation, and analytics to improve R&D efficiency, quality, and insight generation. Cross-Functional & Infrastructure Collaboration Serve as the primary liaison between Pulmovant and Roivant IT during the transition period, ensuring coordinated delivery of infrastructure and enterprise services. Coordinate with Roivant end-user IT support, including help desk service, escalation management, and service-level expectations. Oversee and coordinate employee onboarding/offboarding workflows, including account provisioning, access management, equipment requests, and IT orientation. Ensure timely and efficient management of endpoint devices, licenses, collaboration tools, identity/access management, and enterprise applications used by R&D. Work with Roivant IT to ensure Pulmovant's infrastructure (network, security, collaboration platforms, identity management) meets operational, compliance, and scalability needs. Develop plans to transition relevant infrastructure services from Roivant to Pulmovant as applicable. Operational Excellence, Security & Compliance Establish and enhance processes for IT demand management, resource allocation, project delivery, vendor management, and service operations. Partner with Quality to ensure strong CSV/CSA practices and maintain full GxP compliance across the R&D IS ecosystem. Ensure compliance with 21 CFR Part 11, GxP, GDPR/HIPAA, cybersecurity standards, and Pulmovant's security policies. Advise on IT policies, SOPs, system management standards, and risk mitigation strategies. Drive continuous improvement of operational reliability, system performance, and user experience. Leadership & Team Development Lead and grow a team of IS professionals, contractors, and managed service providers. Manage multi-vendor relationships, ensuring high-quality service delivery, clear accountability, and value realization. Communicate system strategies, technology needs, and project updates clearly to executive leadership and cross-functional partners. Education and Experience Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related technical field (advanced degree preferred). 8-10+ years of progressive IT or IT consulting experience, with 5+ years supporting R&D in life sciences or a related high-tech, regulated environment. Essential Skills and Abilities Strong knowledge of R&D system landscapes, including SDMS, CTMS, eTMF, QMS, PV systems, and Veeva Vault. Proven success designing and implementing digital transformation strategies, cloud-based solutions, and modern enterprise architectures. Familiarity with GxP, 21 CFR Part 11, HIPAA/GDPR, and regulated IT best practices. Experience in enterprise architecture, data integration, information security, and system interoperability. Demonstrated ability to manage multi-site or multi-vendor IT projects in regulated environments. Experience coordinating IT infrastructure support, help desk operations, onboarding/offboarding, or device management is a strong plus. Excellent communication, leadership, and stakeholder engagement skills, with executive-level presence. Pulmovant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will not accept unsolicited resumes nor outreach from agencies. Please do not send agency resumes to our website or Roivant Sciences and affiliated employees. Thanks!

THIS IS A REMOTE POSITION. Walton Signage is a well-respected, innovative company in the signage industry. The Company serves large, national or corporate accounts with turnkey installation of high quality signage systems and has been listed several times as one of Inc. Magazine's fastest growing companies. This position serves as the strategic and operational leader for Walton Signage's IT department. The role is responsible for overseeing technology infrastructure, cloud architecture, end-user support to ensure reliable and secure business operations. The IT Manager will lead efforts to deliver scalable solutions, drive automation, and align technology initiatives with Walton's corporate objectives. Key Responsibilities Oversee daily IT operations and ensure system uptime, performance, and security across the organization. Manage IT helpdesk, prioritize tickets, and ensure high-quality support for all end users. Own vendor relationships for Security, cloud, infrastructure solutions, Lead implementation of IT projects including hardware rollouts, system upgrades, and workflow automation. Develop, implement, and maintain cybersecurity standards, policies, and training. Monitor IT budgets and control costs related to procurement, licensing, and maintenance. Supervise, mentor, and evaluate IT technical resources. Collaborate with leadership to develop long-term IT strategy and technology roadmap. Maintain accurate documentation for systems, processes, and network configurations. Ensure compliance with internal controls, data governance, and audit requirements. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 10+ years of progressive IT leadership experience, preferably in a multi-site or project-based organization. Strong technical knowledge of network systems, cloud services, security and identity management Demonstrated ability to manage IT budgets, vendor contracts, and service-level performance. Exceptional troubleshooting, communication, and project management skills. Proven leadership skills with the ability to mentor teams and manage cross-functional initiatives. Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management Preferred Competencies Strategic thinker with hands-on technical problem-solving ability. Process-oriented mindset with strong documentation and compliance discipline. Excellent interpersonal skills and the ability to work across departments. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Netsuite Experience Experience with EDI, APIs, Integrations Inventory, WMS, Shipping, logistics, project management We are an Equal Opportunity and Affirmative Action Employer PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. •The employee is frequently required to talk, hear, and bend and twist neck. •The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. •Specific vision abilities required by this job include close vision and distance vision. •Travel may be required. Benefits: Walton Signage offers medical benefits on the 1st of the month following start date, 401(k) with 100% match up to 4% and full vesting after 90 days, paid time off, holidays, and competitive compensation commensurate with experience. To apply please complete the preliminary application online.

The Wasserstrom Company, is a leading food service equipment provider in the nation. In business since 1902, we are family owned with corporate offices located in Columbus, Ohio. We have an immediate need for a highly skilled Distribution Center Application Support Manager to lead the development, modernization, and support of our Warehouse Management, Transportation, and Distribution technology platforms. This position bridges our legacy AS/400 (i-Series/RPG) systems, current WMS/TMS solutions, and our future-state application architecture, including Körber WMS, Blue Yonder (AWR), cloud platforms, and modern integration frameworks. This leader will guide a team of SQL/T-SQL and RPG developers, software engineers, and application analysts, while also contributing hands-on development work. The ideal candidate brings deep WMS expertise, strong RPG/AS400 experience, and a passion for evolving legacy environments toward modern, scalable, cloud-enabled solutions. Key Responsibilities Include: Application Team Management Lead and mentor a team of RPG developers and consultants. Plan, prioritize, and schedule development work while maintaining high-quality delivery. Provide coaching around coding standards, QA processes, and WMS domain knowledge. Write code at least 50% of the time while also performing team leadership and oversight. Legacy System Ownership (AS/400, RPG) Oversee maintenance, optimization, and enhancement of AS/400/i-Series applications supporting WMS, TMS, and distribution operations. Develop new programs using RPG III, RPG IV, RPG/ILE, and RPG Free as needed. Prepare technical specifications, test plans, and documentation from functional design requirements. Troubleshoot production issues, perform performance tuning, and support complex incidents. Ensure change management processes are followed consistently and securely. WMS/TMS & Distribution Systems Support and evolve Warehouse Management Systems including Körber (HighJump) WMS and platforms like Blue Yonder (AWR). Ensure strong interoperability between WMS, TMS, ERP, and operational applications. Lead deployments, workflow changes, and performance/stability improvements. Oversee robotics, automation, and system integration initiatives. Modernization & Architecture Drive transformation from legacy AS/400-based solutions to modern platforms, APIs, and cloud systems. Provide architectural oversight of integrations, services, and cross-system communication. Participate in or lead modernization projects including: API exposure and consumption Workflow automation Cloud migration Reporting modernization (Power BI, SSRS) Partner with stakeholders to ensure solutions are secure, scalable, and aligned with business goals. Agile Delivery & Operational Excellence Ensure development work is completed on schedule, in scope, and with high quality. Apply Agile/Scrum practices to drive iterative delivery and continuous improvement. Support incident reduction and system stability initiatives. Collaborate with operations, product, UX, and vendors to deliver enhancements and new capabilities. Qualifications Required Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years of AS/400 (i-Series) and RPG experience, including RPGIII, RPGIV, RPG/ILE, and RPG Free. Strong proficiency in SQL/T-SQL, JavaScript, and Microsoft technologies (Power BI, SSRS, Visual Studio, GitHub). Experience leading or mentoring developers and managing workloads. Strong understanding of distribution business processes, especially WMS and TMS. Hands-on development of workflows, technical specifications, and test plans. Experience exposing and consuming web services (REST/SOAP). Strong communication skills (verbal and written). Experience with service programs, libraries, APIs, and web functions. Knowledge of change management processes and production support best practices. Preferred Experience with Körber WMS, HighJump Advantage Architect, and warehouse workflow design. Exposure to Blue Yonder (AWR) Robotics/automation experience. WCS experience with KOZ. We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed. EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Job Description Sr. Director, IT Infrastructure Location: This is a remote position open to candidates based in US, preference for Eastern and Central Time Zone Reports to: Chief Technology Officer Who We Are At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward - together. ✔Agile Mindset - We adapt and pivot with purpose. ✔ Relentless Resourcefulness - We find solutions, no matter the challenge. ✔ Raise Your Hand - We step up, own it, and contribute. ✔ Only What Matters - We simplify and focus on what drives impact. ✔ We Do Hard Things Together - We solve tough problems as a team. We help healthcare providers get paid accurately and on time-without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems-so providers can focus on what matters most: patient care. We help our customers make right easy-every day. What You'll Do Reporting to the CTO, the Chief Technology Officer, the Senior Director of IT will be responsible for shaping and executing the company's IT strategy, ensuring that all systems, applications, security, and technologies align with business goals. This role involves overseeing the entire IT department, leading digital transformation initiatives, and implementing efficient scaling solutions. It is critical for driving operational excellence and empowering innovation for business success. In this role, you will: IT Strategy & Leadership: Develop and implement a comprehensive IT strategy aligned with the company's goals and growth plans. Technology Infrastructure: Lead the design, implementation, and maintenance of scalable and secure infrastructure, including cloud systems, data storage, and networking solutions. In depth knowledge of the Azure Cloud environment including Kubernetes and the ability to scale solutions efficiently and effectively. Team Development: Build, mentor, and manage a high-performing IT team to support company operations and ensure smooth technological execution across departments. Help desk/Tech Support SLA's and Metrics. Implement processes/practices/workflows to improve customer satisfaction of committed ticket turnaround times. Cybersecurity: Establish and oversee a robust cybersecurity framework to protect company data, intellectual property, and customer information. Digital Transformation: Identify and lead initiatives for the implementation of new technologies, automating processes, and integrating systems to drive efficiency. Collaboration & Stakeholder Management: Work closely with other departments (OPS, engineering, finance, HR, etc.) to ensure IT supports their needs while enhancing collaboration and productivity. Vendor Management: Manage relationships with external vendors and service providers to ensure effective implementation and maintenance of tools, services, and software. Budgeting & Cost Optimization: Develop and manage the IT budget, ensuring cost-effective solutions that balance performance and scalability with fiscal responsibility. Disaster Recovery & Business Continuity: Design and implement disaster recovery and business continuity plans to mitigate potential risks to business operations. Compliance & Governance: Ensure IT policies, procedures, and systems comply with industry regulations, standards, and best practices. What You'll Bring Bachelor's or master's degree in computer science, Information Technology, or a related field. 15+ years of experience in IT leadership roles, with a proven track record in scaling technology in a company with many acquisitions in a fast-growing environment. Extensive experience in Data Center consolidation, post acquisitions. Strong understanding of Azure cloud infrastructure and DevOps practices a must. Experience in cybersecurity, data privacy, and managing compliance with relevant regulations (SOC, HIPAA, PCI, etc.). Excellent leadership, communication, and collaboration skills, with the ability to work cross-functionally and influence at all levels. Experience in digital transformation and automation is highly desirable. Problem-solving mindset with the ability to make strategic decisions in a fast-paced environment. This role is ideal for a strategic IT leader with a passion for driving innovation and a hands-on approach to problem-solving. If you're ready to lead and transform an IT team into a cutting-edge tech team at a mature PE owned firm, applications are welcomed! Equal Employment Opportunity: Aptarro is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class. class.

About Trevor: The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years. Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values: Heart-We care deeply and commit to do what matters Integrity-We build trust through our words and actions Community-Together, we are an unstoppable force for good Belonging-We serve as allies to the mission, and to each other Progress-We continually move onward and upward Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position. Role: IT&S Infrastructure ManagerLocation: This role will be remote in the continental United States, Alaska, or HawaiiReports to: Director of IT and SecurityClassification: Exempt Full TimeUnion Role? NoSalary Range: $100,000-$120,000 Summary: The IT & Security team at Trevor is focused on providing a people-centric, easy to use, always available, and frictionless experience for all staff, contractors, and volunteers. Equally important is maintaining the highest standards of data security and ensuring proper controls are in place and enforced. As the IT&S Infrastructure Manager, you will oversee the team that manages and supports the organization's network, endpoints, cloud/SaaS applications, identity and access management, security platforms, hardware, and other enterprise applications and suites. This includes day to day management, preventative maintenance, monitoring, continuous improvement, incident response and resolution, and disaster recovery planning. You will ensure that the IT&S Infrastructure Team's strategy and execution is aligned with the departmental and vertical roadmaps, as well as the organization's mission, values, and strategic plan. Roles and Responsibilities: Develop and implement best-in-class policies and documentation for supporting the Trevor IT & Security platforms Ensure the secure handling and protection of highly confidential and sensitive data across IT systems and infrastructure Define requirements for and conduct regular security and performance audits on networks, endpoints, and cloud/SaaS services in alignment with industry best practices Monitor and report on IT&S Infrastructure Team volume, bandwidth, and survey metrics Identify and act on opportunities to improve software platforms, security systems, and other aspects of IT Infrastructure Create, maintain, and regularly test the organization's disaster recovery plan Proactively track and mitigate cybersecurity threats and manage the organization's cybersecurity training program Support the Technology Support Manager in developing content, training, or documentation to help proactively prevent recurring Infrastructure issues that impact staff Act as an escalation point for advanced issues involving IT Infrastructure systems and platforms Monitor the performance of the IT&S Infrastructure Team with a focus on support and professional development through the use of weekly 1:1 meetings, individual development plans, and other appropriate tools Contribute to and facilitate the continuous improvement of the IT & Security Knowledgebase Participate in the development of the verticals budget, workforce plan, strategic plan, and other processes as requested Demonstrate fair, ethical, and equitable business practices Handle sensitive and confidential matters with the utmost discretion and integrity Learn eagerly, share knowledge appropriately, and improve continuously Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines Work, communicate, and collaborate effectively with others Demonstrate attention to detail and accuracy in all work Demonstrate a commitment to fostering and maintaining an environment of belonging Organize and report on the Infrastructure teams projects and tasks to the Director of IT & S. Other relevant duties and responsibilities as assigned Minimum Qualifications: 3 or more years of combined education, work, and/or certification experience with demonstrated expertise in IT and Security planning, implementation, and maintenance. 2 or more years of experience in Information Technology Management. Proficiency in: Identity Access Management Help Desk Support Automation Business Continuity and Disaster Recovery Leading small impactful teams Project management and delegation Proficiency in spoken and written English Why Trevor?Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people-every single day. Outstanding benefits, including:- Comprehensive health coverage, including plans that support various gender affirmation care needs- Mental health resources, with access to virtual care and a variety of in and out of network options for support- 403(b) retirement plan with a 3% employer match, vesting over three years- Generous paid time off and company holidays to rest and recharge- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment. The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form-this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - salary We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! By joining the team as an IT Support Manager, you'll lead a talented group dedicated to elevating the Help Desk experience, implementing smart technology solutions, and fostering a culture of continuous improvement. You'll collaborate across departments, empower users with self-service tools, and ensure seamless support for end users and audio-visual systems. If you're ready to make a measurable impact and help shape the future of IT support, we want to hear from you!Key Responsibilities of the Role Management and Leadership Develop and enforce user experience standards for Help Desk interactions, ensuring consistency and satisfaction. Integrate and leverage self-service tools, knowledge bases, and automation (e.g., Copilot agents, Jira, Confluence) to empower users and reduce support demand. Drive continuous improvement by leading targeted initiatives that analyze ticket drivers and root causes, eliminate recurring issues, and redesign workflows and user interfaces. Foster a culture of innovation and accountability through mentorship, technical skill development, and professional growth, ensuring the team proactively identifies opportunities for operational excellence and implements sustainable solutions. Implement and maintain standardized triage protocols to ensure tickets are routed and resolved appropriately, including AI-assisted routing and classification of support tickets Collaborate with cross-functional teams to align Help Desk processes with broader business optimization goals. Lead training and communication initiatives to ensure team members and end-users understand new processes and standards. Responsible for managing team workloads through capacity planning, process improvement, and staffing. Evaluates performance of team members following Central's performance management process. Holds employees accountable to annual goals and standards. Audit team performance through the development of SLAs and OKRs. Analyze and report out on relevant data against these metrics on a regular basis as required, ensuring accountability for data-driven decision making and continuous improvement. Design incident management reactions and responses. Execute response when necessary. Technology Support Manages the activities of a team who is responsible for IT Technology Support operations and projects Direct strategies to drive the shifting of incidents and requests to more efficient and faster resolution through process improvements, routing and classification of support tickets Direct strategies around technology equipment negotiation, procurement, and inventory management. Manage assigned vendor relationships and assist with budget and contracts where applicable. Provide input on refresh strategies to leadership Develop and maintain the incident and service request processes, procedures, and knowledge base content, ensuring procedures are followed, including reviews and problem analysis Ensure that standards, documentation, and tools needed for effective execution of IT Technology Support responsibilities are in place and being used appropriately; identifies gaps and implements proposed improvements Keep up to date with industry developments, driving innovation and effective change Collaborate with leadership to build and execute Help Desk strategy and priorities, set expectations & hold team accountable to achieve desired results Work closely across all IT and business groups to ensure that impact of technological changes is understood and communicated to all affected parties Develop customer feedback strategy to evaluate the level of customer satisfaction delivered by Helpdesk Audio-Visual Support Oversee support for audio-visual (AV) systems, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and events Ensure a seamless, consistent and standardized AV experience across all conference rooms and regions by implementing uniform procedures, technology standards, and user training. Maintain up-to-date knowledge of AV technologies and best practices Collaborate with stakeholders to ensure AV needs are met for internal and external events Train team members and end-users on effective use of AV equipment and software Required Qualifications Bachelor's degree in related field and 4 years related experience Or 6 years related experience Preferred Qualifications Prior experience supervising others, including performance evaluation Knowledge in audio-visual (AV) support, including AV system setup, troubleshooting, and maintenance A proven technical background working in Information Technology Proficiency with technical tools such as Confluence, Jira, and Copilot agents Proficient with technical support requirements of end user devices including, Microsoft Windows, Apple MacBooks, and mobile devices, as well as the corresponding management platforms (Intune, Jamf, SCCM) Knowledge, Skills, and Abilities Strong leadership skills, including coaching, team building, and conflict resolution Strong project management skills including time and risk management, resource prioritization, and project structuring Strong analytical and problem-solving skills Ability to recognize the relationships between various processes and identify ways to streamline the workflow Ability to effectively work with various customers to gather requirements for projects and propose solutions to meet needs in a cost-effective manner Strong verbal and written communication skills, including negotiation, presentation, and influence skills Extensive knowledge of applications and technologies Strong multi-tasking and prioritization skills Work schedule flexibility to support off-hour work as needed Great understanding of Central Insurance's policies and processes Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits

Job Description Education List education requirements A B.S. or B.A. degree in Computer Science, Information Systems, Information Technology, or equivalent Experience A minimum of five (7-10) years' of experience successfully managing technology and leading IT infrastructure teams in a financial services organization. Hands-on experience implementing technology improvements and running project implementation leveraging outsourcing models. Minimum of 5 years of experience in technical disciplines included in the areas of responsibility for this area. Preferred Skills Microsoft platform including Office365, Windows Server, and Domain Controllers. Cisco Phone Systems and VOIP. Project Management and technology deployment. Administration of cloud based solutions. Experience with SQL and SQL database administration. Information Security. VMWare management Role and Responsibilities Hands-on Leader reporting to the Chief Technology Innovation Officer, responsible for managing the vision, implementation and operations of our IT Infrastructure for State Bank and affiliates across 25 locations in our footprint. The Director of IT Infrastructure will partner with key internal stakeholders to improve and evolve our digital transformation, while maintaining Information Security across our technology platforms. Manage the following technology components for SB Financial: Phone System, Telecommunications, Networking, Data Center, Desktop computing, Disaster Recovery, Core Applications, Collaboration Tools, Help Desk, Backups, Data Protection. Essential Duties Develop a Technology Infrastructure strategy and implementation roadmap in collaboration with CTIO and other business leaders. Understanding of IT trends and opportunities that can create business value. Member of the IT Strategic Council. Participate in strategic activities to continue development of our enterprise architecture, cloud and outsourcing strategies. Lead and develop a team of professionals to improve working knowledge of technology used within the bank organization and assist in the effective adoption and usage of technology with the end user community. Manage technology infrastructure planning and deployment utilizing project management methodologies. Maintain Company-wide Technology Operation Services within the established Service Level Agreements. Lead our Disaster Recovery Plan and testing activities. Leverage 3rd party vendors for the execution of projects and maintenance activities as required. Balance tactical and strategic demands. Actively manage relevant Vendor Relationships and our Technology Replacement Program. Actively monitor for software vulnerabilities and oversee our Patching program. Ensure all activities follow proper SDLC practices including testing. Actively participate in the User Access Management process by executing required onboarding and off-boarding procedures. Conduct quarterly User Access Reviews for the set of applications assigned. Develop best practices and operating procedures to support sustained operational efficiency. Collaborate with relevant personnel to provide information for IT audits and examinations. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 19. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information. 20. Complies with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements. 21. Communicates with management and staff personnel in order to integrate goals and activities. 22. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 23. Lead the implementation and operation of cybersecurity and compliance controls throughout our IT infrastructure 24. Lead IT helpdesk services and practices company-wide including required third-party vendors to support request and incident management. 25. Maintains appropriate records and provides assigned reports. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. Physical Requirements Occasionally ascends/descends stairs to move through the different floors of the location. Must be able to position self to accomplish tasks in various environments including tight and confined spaces. Must be able to remain in a stationary position more than two-thirds of the time. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 20 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally exposed to hazardous conditions. Occasionally exposed to poor ventilation. Occasionally has to work around small and/or enclosed spaces. Medium work that includes moving objects up to 50 pounds.

Responsibilities ADS is seeking a skilled and forward‑thinking Applications Manager to lead a team responsible for delivering, supporting, and continuously enhancing enterprise business applications. This role oversees the full lifecycle of ADS's application portfolio-planning, implementation, maintenance, optimization-and ensures a strategic roadmap aligned to business objectives and IT standards. The Applications Manager drives operational excellence, ensures application reliability, manages vendor performance, and collaborates cross‑functionally to enable business transformation and technology innovation across the organization. Key Responsibilities Build, coach, and develop a high‑performing, inclusive applications support team. Lead and sequence a portfolio of projects and enhancements to maximize business value. Maintain and own the application roadmap, including release planning, integrations, and environment strategies. Establish and govern application configuration standards, data integrity practices, and compliance controls. Align with infrastructure, security, data, and BI teams to ensure integrated and secure solutions. Partner with enterprise architecture to drive standardization, reduce technical debt, and support scalable design patterns. Ensure “keep the lights on” (KTLO) performance, monitor application health, and lead or support root cause analyses. Oversee major incidents and problem management activities for accountable applications. Manage relationships with MSPs and SaaS solution providers to ensure high‑quality service delivery. Qualifications Bachelor's degree in information technology, computer science, business, or a related field. Master's degree preferred. 5-8+ years of experience in enterprise applications (ERP, SCM, CRM, Web, or domain‑specific platforms). 3+ years of experience leading teams (analysts, developers, project managers), including remote team leadership. Broad experience across cloud applications, custom development, and deployment environments. Experience managing multiple concurrent enhancements or projects in a fast‑paced environment. Experience with ServiceNow and familiarity with ITIL‑aligned service management practices. Ability to work occasional after‑hours support and travel as needed. Skills & Competencies Proven people‑leadership skills with the ability to motivate and develop teams. Strong technical foundation and understanding of the software development lifecycle (SDLC). Excellent communication skills, including executive‑level presentation capability. High analytical, critical‑thinking, and decision‑making abilities. Strong organizational and time‑management skills with the ability to balance competing priorities. Business relationship management (BRM) and cross‑functional collaboration skills. Ability to thrive in a fast‑growth, dynamic environment. #LI-CH1 #LI-Onsite Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. *100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

The Director, IT Systems Product Strategy - Americas ensures alignment between Americas Sales organization, Americas Sales Operations organization, Americas Finance organization, and the IT Systems Business Unit organization regarding pipeline, orders, sales, and other key financial metrics for the IT Systems Business Unit. Reporting directly to the Vice President, Strategy and Portfolio Growth for the Americas, this role will also drive visibility and monitoring of regional IT Systems product margins, including pricing initiatives, VAVE, cost-out programs, etc. The role will lead product-related strategic planning processes for the Americas region related to the IT Systems Business unit. It will also define product business cases for new product development and execute on existing products. Finally, this role will serve as a unified market and customer intelligence provider for the Americas Region. RESPONSIBILITIES Lead analysis of and efforts to improve the margin and profitability of the IT Systems Business Unit and its subsidiary Product Lines. Serve as a key contributor for the Americas Region for IT Systems related topics in Pipeline, Orders, Sales, and Demand Planning meetings. Define and execute pricing strategies in partnership with the IT Systems Business Unit, Americas Finance, Sales, and Sales Ops. Serve as the key stakeholder for the Americas region for IT Systems related NPDI product launches. Liaise closely with the Americas IT Systems Technical Sales/Application Engineering Teams. Research market trends, demand drivers, customer needs, and the competitive landscape. Partner with the IT Systems Business Unit, Sales and Sales Ops to ensure Sales Enablement processes and best practices are established for new and evolving products. Collect voice of customers and product business cases and share with global products teams. Develop and track metrics to evaluate post-launch sales performance of new offerings, including pipeline and quotation. Lead IT Systems Strategic Planning efforts for the Americas Region, partnering with the IT Systems Business Unit, the Americas Strategy Team, the Americas Finance Team, and Americas Sales Teams. QUALIFICATIONS Bachelor's degree in Engineering, Business, or a related field; Master's degree in Engineering or Business Administration is preferred. 8-10 years in technical, product service, strategic planning, sales, marketing or directly related experience. Experience with IT Systems products and solutions preferred. Strong business acumen and ability to act as a CEO for the products being covered. Ability to quickly develop cross-functional relationships to achieve business objectives. Technical expertise to translate stakeholder needs/pain points to solutions. Able to combine long-term and short-term goals by setting priorities. Ability to interact with all levels within the organization from entry level to executive. Attitude to act as a leader in their role and with curiosity in all that's new (market trends, new technologies etc.). Language skills: fluent in English, written and verbal required. Proficiency with Microsoft Office suite, Smartsheet and other business applications. PHYSICAL & ENVIRONMENTAL DEMANDS No special physical requirements. TIME TRAVEL REQUIRED Up to 10% as needed. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.