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Manager, information technology/communications skills for your resume and career
15 manager, information technology/communications skills for your resume and career
1. Intranet
An intranet is an enterprise's private network, purposely meant to help staff members work together and communicate to perform their roles effectively.
- Identified and coordinated IT communication submissions to corporate Employee Communications intranet team as well as functional and theater communication teams.
- Created intranet for centralizing communication.
2. Communications Strategy
A communications strategy helps a company build positive relationships with the public and optimize internal and external operations.
- Designed communications strategy including hardware, software, and monitoring tools.
- Founded the Corporate Communications function for Company IT, developing and implementing the communications strategy in partnership with the CIO.
3. Service Delivery
Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.
- Managed a team of 18 Infrastructure Service Delivery staff for Networking, Telecommunications, and Security services.
- Champion for change management, service delivery, and security management in IT governance.
4. Employee Engagement
- Leveraged Social Media platforms to increase year-over-year employee engagement and alignment with corporate goals by 14%.
- Partnered with HR for employee engagement activities to foster team building.
6. CIO
A Chief Information Officer is a person who ensures all information technology matters of an organization are in order. Chief technology officer is the other name for a chief information officer. A chief information officer establishes strategies, IT policies, standards and ensures all tech systems together with the processes lead to significant business goals.
- Managed CIO dashboard process to establish and monitor key performance IT indicators across HP IT internal operations.
- Authored HP IT submissions for external awards (CIO 100, Information Week 500).
7. VoIP
- Designed and implemented a Mitel VoIP telephony system for headquarters and hospitals.
- Provided strategic planning for multiple convergence opportunities including VoIP, physical security, remote manageability, and self-healing of distributed architectures.
8. Network Infrastructure
- Developed, designed, procured, integrated and established network infrastructure for local and wide area connectivity and remote access.
- Proposed and implemented network infrastructure/telecommunications projects that increased computing environment stability.
9. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Designed a DataCenter in Jackson, MS as a disaster recovery (DR) site.
- Implemented comprehensive Backup and Disaster Recovery/Business Continuity solution.
10. Content Management
- Developed and implemented department wide Content Management System.
- Hand in hand with CCS content management.
11. Virtualization
- Captured 55% improvement in server performance, leveraging virtualization strategy implementing new servers to replace obsolete hardware and devices.
- Refreshed server infrastructure by introducing higher density blade and server virtualization technologies to the company.
12. Telecommunication
- Managed outsourced consulting team for telecommunication system installation, configuration, and implementation.
- Key Results: * Provide state-of-the-art solutions supporting telecommunication and network environments.
13. Communications Systems
A communications system otherwise called a communication system is a collection of communications equipment integrated into a coherent system and allows people to keep in touch with each other over a geographical system.
- Project managed 6 hospital acquisitions, implementing IT and communications systems.
- Managed all US Eastern Region communications systems (TX up to NJ states).
14. Database
A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.
- Designed/generated management reports from the Project database.
- Maintained database that held the project inventory for the entire Group.
15. Remote Sites
- Implemented IP Telephony at 12 remote sites, reducing communications costs at each site by 4%.
- Managed the acquisition of equipment, materials and personnel in support of 16 remote site field support teams.
What skills help Managers, Information Technology/Communications find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on manager, information technology/communications resumes?
Dale Musser Ph.D.
Associate Teaching Professor, University of Missouri
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What manager, information technology/communications skills would you recommend for someone trying to advance their career?
Matthew Liotine Ph.D.
Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago
What type of skills will young manager, information technology/communicationss need?
Peter Dordal Ph.D.
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
List of manager, information technology/communications skills to add to your resume
The most important skills for a manager, information technology/communications resume and required skills for a manager, information technology/communications to have include:
- Intranet
- Communications Strategy
- Service Delivery
- Employee Engagement
- SharePoint
- CIO
- VoIP
- Network Infrastructure
- Disaster Recovery
- Content Management
- Virtualization
- Telecommunication
- Communications Systems
- Database
- Remote Sites
- ITIL
- Project Plan
- Strategic Direction
- Windows XP
- User Support
- SQL
- SLA
- HR
- VPN
- Training Programs
- Cost Savings
- Windows Server
- TCP/IP
Updated January 8, 2025
