Manager information technology specialist full time jobs - 88 jobs
IT Support Specialist
Immuta 3.9
Columbus, OH
Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
• Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
ABOUT OUR TEAM
The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning.
YOUR ROLE
As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate.
This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week.
(exact in-office days determined with your manager based on team needs and coverage.)
HOW YOU'LL MAKE AN IMPACT
Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner.
Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution.
Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience.
Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent.
Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency.
WHAT YOU'LL OWN
Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware.
Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution.
Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment.
Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it.
Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures.
Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking.
WHAT WILL MAKE YOU STAND OUT
Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study.
Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution.
Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
Ownership mindset with strong follow-through and comfort taking deliverables from start to finish.
Customer service instincts and an outward, user-first approach.
Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
- 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)- Stock Options- Paid parental leave (Both Maternity and Paternity)- Unlimited Paid time off (U.S. based positions)- Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
$36k-69k yearly est. Auto-Apply 21d ago
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Packaging Technical Specialist
Inteldot
New Albany, OH
Inteldot has over 14 years in the life sciences industry with allocations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in the USA.
Employment Type: Contract / Full-Time
Shift: Administrative (8:00AM - 5:00PM) unless the project demands.
Job Description
We are looking for a highly skilled Technical Packaging Specialist to play a pivotal role in ensuring the efficient, safe, and compliant packaging of biotechnology and pharmaceutical products at New Albany, Ohio. In this position, you will provide technical expertise and support to optimize packaging processes, equipment, and systems, ensuring alignment with regulatory standards and operational objectives. As part of a cross-functional team, you will collaborate closely with engineering, quality assurance, and production to uphold product quality and continuously improve packaging operations.
Functions
Responsible for executing packaging design, validation, and implementation activities in alignment with client engineering standards, project scope, and regulatory requirements.
Hands-on technical expertise in packaging systems ensuring that all packaging-related deliverables meet quality, safety, and compliance expectations throughout the project lifecycle.
Coordination experience, and the ability to interface effectively with engineering, quality, and operations teams.
Requirements
Bachelor's degree in engineering, Computer Science, Life Sciences, or related field
Experience: 5+ years of experience in packaging design, validation, or equipment integration, preferably within pharmaceutical, biotechnology, or life sciences industries.
Proven experience with packaging systems, machinery, and process optimization in a manufacturing setting.
Familiarity with cGMP, validation protocols (DQ, IQ, OQ, PQ), and FDA regulations.
Experience with AutoCAD, SolidWorks, or equivalent CAD software, Office 365
Proficiency in e-Builder, MS Project, or other project management tools preferred.
Strong project management and communication skills
Bilingual (English/Spanish)
Important Note
This is an onsite role based in Ohio.
No travel, relocation, visa sponsorship, or work permit support will be provided by the client.
$75k-115k yearly est. Auto-Apply 48d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Columbus, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: InformationTechnology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-62k yearly est. Auto-Apply 60d+ ago
System Specialist( Lockbourne Ohio)
DSV Road Transport 4.5
Lockbourne, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Lockbourne, 225 Rathmell Rd
Division: Solutions
Job Posting Title: System Specialist( Lockbourne Ohio)
Time Type: Full Time
Position Description Summary:
WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Configuring WMS system to meet business processes.
* Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.
* Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary.
* Clearly document details of WMS issues including steps to recreate the issue when escalation is required
* Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems.
* Assist training new hires on WMS
* Participate in cross-functional improvement projects
* Clearly document and communicate system change requests.
* Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
* Pursue continuous personal and organizational improvements
* Maintain a high level of quality in work performed.
* Maintains a clean and safe work environment
* Follows all SOP and safety guidelines.
* Demonstrate knowledge and understanding of business operations
* Possess excellent inter-personal and communication skills.
* Performs all other duties deemed necessary to support the WMS system and operation.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action.
Accountability - Use professional concepts and corporate policies and procedures to solve a variety of problems.
Impact of Decisions - Moderate impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers, customers, and management concerning matters of moderately complex scope and discretion. May supervise and provide direction to staff
Scope - Work on problems complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments.
Essential Functions:
Must be able to pass any required background checks and drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
Solid interpersonal and analytical skills required. Good organizational and administrative skills required. Good interpersonal communication skills, both oral and written are required. Bachelor's degree or equivalent strongly preferred. Knowledge of MS Office systems required. Warehouse Management System experience required. Knowledge of warehouse operations best practices. Generally prefer 1-4 years of related experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$77k-117k yearly est. 15d ago
Desktop Support Engineer
Germain Motor Company 4.1
Columbus, OH
Germain Motor Company
Desktop Support Engineer
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly.
Responsibilities:
Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams.
Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications.
Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues).
Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates).
Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one.
Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes.
Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users.
Create/update simple documentation and known fixes to reduce repeat issues and improve consistency.
Requirements:
2+ years of desktop support / help desk experience (or equivalent).
Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing).
Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA).
Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking.
Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment.
Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor.
Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers).
Occasional early/late coverage during outages or critical operational needs.
Preferred:
Experience with Intune/Autopilot and Entra ID (Azure AD) concepts.
Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender).
Basic PowerShell for repeatable troubleshooting tasks.
Dealership, retail, or other operationally critical IT experience.
Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-52k yearly est. Auto-Apply 27d ago
Technical Program Manager
Meta 4.8
Columbus, OH
The Meta Product Technical Program Management (TPM) community is pioneering technologies to bring people (and businesses) closer together at a global scale. Product TPMs work at the cross-section between technical execution and business strategy and are expected to partner closely with Engineering and Product teams. Being a TPM at Meta means driving impact by delivering measurable results across a wide range of areas. You'll be responsible for defining and guiding high-level goals and roadmaps, monitoring and communicating progress, and defining functional requirements for new products and features. It also means having a strong technical background, understanding system architecture, and the experience to effectively collaborate across functions and organizations to deliver impact.You will be leading technical strategy and execution on the company-wide platforms and services that are used across Facebook, WhatsApp, Instagram, Messenger, and Reality Labs. Teams span across Ads, Business Integrity, Monetization, Commerce, Business Messaging, Privacy, Social Impact, Central Integrity, Growth, Central Metrics, Internationalization, Platforms for Family of Apps, Groups, Search, Foundation, Infra, the Metaverse, and more. This posting represents different full-time roles across the company.
**Required Skills:**
Technical Program Manager Responsibilities:
1. Develop and manage end-to-end technical product solutions and ensure on-time delivery
2. Manage and own cross-functional products and programs execution in a matrix organization
3. Drive and influence technical and product strategy, proactively identify risks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area
4. Help define the roadmap and long-term strategy of the teams that you are working with
5. Design measurements to track impact and drive internal process improvements
6. Articulate the technology, requirements, goals and milestones of your team
7. Collaboratively define the vision for building Meta-scale, state-of-the-art, global products
8. Develop and manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks
9. Move fast in a flat organization by working in concert with technical program managers, product managers and engineers across Meta to establish a shared vision for improving execution and building solutions
10. Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders
11. Help drive product decisions to align with higher company initiative
12. Establish shared goals with product teams across the company to build alignment across multiple cross-functional teams and to build and scale products for Meta
**Minimum Qualifications:**
Minimum Qualifications:
13. B.S. in Computer Science or a related technical discipline, or equivalent experience
14. 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
15. Experience driving and delivering complex tech programs or products from inception to delivery
16. Experience defining strategic direction and identifying new opportunities for impact amongst products, platforms and programs
17. Knowledge of user needs, gathering requirements, and defining scope
18. Experience operating autonomously across multiple teams and functions, demonstrated critical thinking, and thought leadership
19. Communication experience at executive level and experience influencing senior leadership and technical management teams to develop systems, solutions, and products
20. Organizational, coordination and multi-tasking experience
21. Analytical and problem-solving experience with large-scale systems
22. Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
23. Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies
**Public Compensation:**
$168,000/year to $234,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$168k-234k yearly 60d+ ago
Principal Technical Program Manager - Small Business Technology
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210695222 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $190,000.00-$260,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Consumer & Community Bank Technology team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities
* Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
* Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
* Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
* Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
* Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
* Lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders
* Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
* Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
* Partner with Finance & Business Management on key business management functions including project/resource management, budget/forecasting, vendor management, and financial analysis
* Set the agenda, coordinate logistics, and create materials for meetings including offsites, town halls, and monthly/quarterly business review
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
* Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
* Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
* Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
* Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
Preferred qualifications, capabilities, and skills
* 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
* Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
* Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
* Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
* Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders
$190k-260k yearly Auto-Apply 15d ago
Computer Systems Specialist
Age Solutions 4.5
Columbus, OH
About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is seeking a Computer Systems Specialist to support a DoD Local Area Network (LAN) engineering team. The selected candidate will work daily from a customer facility in Columbus, OH.
Responsibilities Include:
Under general direction, provides technical support using computer equipment and applications on a wide area network (WAN) or large local area network (LAN).
Monitors, installs, tests, and resolves problems with computer network hardware and software.
Adapts existing software to accommodate the database needs of departments.
Develops and/or maintains systems, tools, Intranet and Internet Web sites, and performs related duties as required.
Required Skills, Qualifications and Experience:
Experience:
Two (2) years of progressive IT experience.
Clearance:
Secret clearance with an adjudicated IT-I qualifying investigation (DoD Top Secret).
Certifications:
DoD 8570 IAM I Certification
Network+ or other relevant Telecommunication certifications
Location:
Must be able to work onsite at the customer's location in Columbus, OH full-time with up to 20% travel required.
Work Environment and Physical Demand:
Must be able to work at a computer for extended periods of time.
Compensation: $40,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
401(k) with Match: We match 3% of your contributions with immediate vesting.
Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
Parental Leave: 15 days of fully paid leave for new parents, because family matters.
Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
$40k yearly Auto-Apply 6d ago
IT Financial Analyst
Cayuse Holdings
Columbus, OH
**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Monitor vendor invoice mailbox
+ Review vendor invoices
+ Match against contract or purchase order
+ Verify invoice for payment or return to vendor
+ Record invoice in general ledger
+ Notify Accounts Payable for vendor payment
+ Work with IT managers on other financial tasks as assigned
+ Respond to assigned tasks in accordance with predefined guidelines.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High school diploma or equivalent required
+ Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management.
+ Preference with experience supporting an IT organization
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Microsoft Office experience (Work, Excel)
+ Experience with JD Edwards preferred
+ Financial billing, accounts payable experience
+ General accounting
+ Excellent communication skills
+ Experience working with suppliers and third-party vendors
+ Ability to quickly analyze a situation and react appropriately and effectively
+ Effective prioritization skills
+ Self-starter
+ Financial analysis credibility and independent judgment
+ Able to contribute to IT financial planning and operations
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** **Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must reside in Central or Eastern Time Zone.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $28.00 - USD $35.00 /Hr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103881_
**Category** _Accounting/Finance_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$28-35 hourly 17d ago
IT Endpoint Support Technician
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The IT Endpoint Support Technician reports to the Manager, IT Endpoint Support and Service. They serve as an on-site support technician (Tier 1 & 2) and physically located within various OhioHealth facilities.
The primary focus of this position is to provide end user support and issue resolution with a focus on customer service seeking to achieve successful outcomes while removing friction from our users. They focus on the successful resolution of all IT support activities. They participate in training to enhance their ability to execute their job responsibilities. The IT Endpoint Support Tech may also be asked to perform installation and or relocation of endpoint equipment at times. They also participate in organizational-wide on-call rotations for endpoint support related high priority issues.
This role involves frequent travel across OhioHealth facilities in Ohio, requiring reliable transportation. Primarily M-F day shifts, with occasional weekend or evening hours. Reliable transportation is required.
**Responsibilities And Duties:**
80% Technical Support
Provide technical support for a given site. Address user incidents and requests as assigned. Works with other site technicians to assist team with closure of tasks and requests as needed. Drafts and/or collaborates on knowledge-based articles as needed to ensure support consistency throughout the enterprise. Leverage knowledge-based articles for resolution of all issues and tasks to ensure consistency throughout the enterprise. Participates in training as new associates and whenever provided as new technology solutions are introduced. Provides input to continuous improvement opportunities as they are identified.
15% - Customer Service
Is an ambassador for IT at the site assigned. Works to develop relationships with campus personnel. Performs regular rounding to all departments at site. Frequently received feedback from customer satisfaction surveys to understand where continuous improvement opportunities exist. Works with the Manager and Sr Technicians to refine their customer service skills and recommended areas for improvement. Attends customer service skills training as provided.
5% Administrative
Participates in periodic team meetings to establish ongoing communication and collaboration within team and consistency throughout the enterprise. Attend other meetings as requested to represent the team.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
+ Years of experience: 1 year or CompTIA A+ Certification
**SPECIALIZED KNOWLEDGE**
+ 1-year prior experience working in an InformationTechnology/Support field, healthcare environment preferred, with a demonstrated ability to provide excellent customer service skills or completion of the CompTIA A+ Certification. ITIL Foundation certified or will work towards completion within 1 year of hiring date.
+ Basic knowledge related to PCs, mobile devices, software, endpoint operating systems, accessories / peripherals, including printers, as well as remote connectivity tools.
+ Working knowledge of information security principles and practices.
+ Basic knowledge of macros, templates, and scripts that modify desktop software/hardware environment.
+ Basic knowledge supporting and providing end user assistance with MS Office applications.
+ Ability to communicate effectively with individuals at all levels in the organization. Knowledge of Service-Now, Microsoft Configuration manager, and Configuration Management Data Base (CMDB)is a plus.
+ Demonstrated time management skills with ability to prioritize work and hold to a schedule of events.
+ Ability to work independently with some supervision or as part of a collaborative team.
**DESIRED ATTRIBUTES**
+ Self-motivated with the ability to collaborate with team to provide excellent customer service while effectively addressing operational issues as they arise.
+ Ability to work in a highly dynamic health system. Bachelor's Degree in InformationTechnology/Support field, CompTIA A+ Certification, Microsoft Certified Professional (MCP).
+ Knowledge of Service Level Management activities and how they integrate with the ITIL Service Support Processes.
+ Experience in a similar size IT environment, 35,000 devices and users.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
IS Desktop Admin
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-39k yearly est. 2d ago
HR IT Analyst - Workday
Blue Star Partners 4.5
Columbus, OH
Job Title: HR IT Analyst - Workday Period: 10-months (contract to hire) Hours/Week: 40 hours Rate: $30 - $35/hour Contract Type: W-2 only
Scope of Services:
The HR IT Analyst will play a crucial role in supporting the day-to-day operations of the HR technology team, focusing on maintaining and optimizing HR systems, primarily Workday. The analyst will be responsible for managing and troubleshooting issues related to absence management, compensation, payroll, and performance management systems. This role requires a strong understanding of HR processes, data management, and system configuration, with a particular emphasis on leveraging technology to enhance HR service delivery. Additionally, the analyst will work to configure and optimize Workday, leveraging features such as Workday Extend to build applications and integrate new functionalities like tuition reimbursement and DocuSign into the system.
Role, Responsibilities, and Deliverables:
System Administration: Manage and maintain HR systems, primarily Workday, ensuring efficient functionality of modules such as absence management, compensation, payroll, and performance management. Configure core HCM modules and specialize in at least one other area of Workday (e.g., Absence, Compensation, Payroll).
Absence Management & Payroll Support: Provide support and configuration expertise in absence management and payroll, ensuring accurate tracking, compliance with company policies, and smooth integration with other systems.
Compensation Support: Configure the compensation module to ensure that compensation processes are streamlined and aligned with company policies and compensation strategies.
System Integration: Ensure seamless integration across HR systems by working closely with IT and business teams to troubleshoot and resolve issues. Incorporate new configurations into Workday, such as DocuSign integration and the use of Workday Extend for creating apps.
Test Scenarios & Configuration: Assist in developing test scenarios, mapping them to business requirements, and ensuring the configurations align with business needs. Create and track Jira reports related to project status and test results.
Research & New Functionality: Leverage Workday Community to stay updated with new features and functionalities. Research and evaluate the integration of new configurations and updates, such as incorporating tuition reimbursement into Workday via Workday Extend.
Stakeholder Collaboration & Documentation: Work closely with stakeholders to gather business requirements and translate them into functional specifications and system configurations. Document configurations, processes, and changes thoroughly to ensure all systems are configured accurately and efficiently.
Experience:
HR Technology Expertise: 1-3 years of experience in HR technology or HRIS roles, with hands-on experience in Workday configuration (especially core HCM modules).
System Configuration & Administration: Proven experience configuring Workday, including modules like absence management, compensation, and payroll. Specialty in at least one other area beyond Talent Acquisition is required.
Functional Knowledge: In-depth knowledge of key functional areas such as Absence, Compensation, and Payroll in Workday.
Problem-Solving & Testing: Ability to configure and troubleshoot Workday modules effectively, with experience creating test scenarios and ensuring configurations meet business needs.
Stakeholder Collaboration: Proven experience collaborating with stakeholders to understand requirements, translate them into configurations, and ensure alignment between the business and IT teams.
Skills and Competencies:
Technical Proficiency: Strong proficiency in Workday HCM configuration and administration. Familiarity with the latest Workday functionalities and features, such as Workday Extend and integration tools.
Analytical Skills: Strong problem-solving skills, with the ability to interpret complex HR requirements and translate them into functional configurations.
Research & Adaptability: Ability to stay informed on new features and functionality through Workday Community and evaluate their applicability to the organization's needs.
Communication Skills: Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with teams across various departments.
Attention to Detail: Strong attention to detail, ensuring high levels of accuracy in configurations, testing, and reporting.
Collaboration: Ability to work effectively in a collaborative environment, both with IT teams and business stakeholders, ensuring all requirements are understood and addressed.
Education & Certifications:
Education: Bachelor's degree in Business, Human Resources, InformationTechnology, or related field.
Certifications: Workday Certification (preferred); Workday Extend knowledge is a plus.
Additional Skills: Familiarity with integration technologies, testing tools (e.g., Jira), and HRIS-related certifications are beneficial.
$30-35 hourly 60d+ ago
Sr. Technology Manager
825 Technologies
Columbus, OH
Company Description: 825 Technologies is a respected Managed Service Provider. We are seeking a Sr. TechnologyManager who is not only technically proficient but also embodies drive, strategic acumen, and exemplary organizational skills.
Job Summary: The Sr. TechnologyManager will play a key role in defining our technological direction and operations. This position involves strategic leadership as well as direct involvement in helpdesk and field operations. We are looking for a candidate who is a go\-getter, exceptionally organized, detail\-oriented, and has a strong background in project management.
Requirements
Key Responsibilities:
Develop and oversee the technology strategy to align with our business objectives.
Manage all technical aspects, including IT infrastructure, cybersecurity, and software development.
Engage in helpdesk support and field operations with a hands\-on approach.
Lead and mentor the IT team, promoting a culture of excellence and innovation.
Ensure the reliability and efficiency of IT services.
Collaborate with various departments to integrate technology solutions.
Stay updated with emerging technology trends to strategically incorporate beneficial innovations.
Manage the IT budget with an emphasis on efficient resource allocation.
Ensure proper, detailed documentation, reporting, and status updates to all necessary individuals.
Qualifications:
Bachelor's or Master's degree in Computer Science, InformationTechnology, or a related field.
Extensive experience in a senior IT role, ideally in a Managed Service Provider setting.
Robust technical skills in IT infrastructure and network security.
Exceptional organizational and detail\-oriented skills, with a proven track record in project management.
A dynamic and driven individual, committed to achieving excellence.
Proven leadership skills and team management experience.
Excellent communication skills and a willingness to provide hands\-on support.
Ability to handle multiple priorities in a dynamic environment.
Benefits
Compensation:
Competitive base salary.
A significant bonus of 20% of company profit.
100% employer\-paid health, dental, and vision insurance.
We Offer:
A challenging and rewarding role in a growing company.
Opportunities for personal and professional development.
A supportive and collaborative work environment.
Comprehensive benefits package.
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$103k-139k yearly est. 60d+ ago
Regional Program Manager - IT MSP Staffing
Cai 4.8
Columbus, OH
**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now!
**Job Description**
We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.
**What You'll Do**
+ Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships
+ Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements
+ Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently
+ Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs
+ Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled
+ Build and maintain strong relationships with key stakeholders within state governments and public sector agencies
+ Mentor and guide State Account Managers within their region, fostering a high-performance team environment
**What You'll Need**
Required:
+ Bachelor's degree in Business, Public Administration, or a related field
+ At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients
+ Reside in a western state, preferably Utah, North Dakota or New Mexico
+ Demonstrated success in achieving sales targets and managing complex client programs
+ Strong understanding of public sector procurement processes and contracting
+ Excellent leadership, communication, and negotiation skills
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$110,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$110k-115k yearly 60d+ ago
IT Operations Manager
CME Federal Credit Union 3.3
Columbus, OH
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
Strong work/life balance
4 weeks of paid time off each year
Paid holidays every year
Pet bereavement leave
Maternity/paternity leave
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
401(k) match of up to 6%
Monthly incentives and annual bonus potential
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time IT Operations Manager to be a financial hero to our members! This position is located at CME's administrative offices in Downtown Columbus, Ohio.
Oversee core credit union systems (e.g. M365, loan origination platforms, FICS, SQL Servers, ADFS) ensuring uptime, security, and performance.
Supervise IT operations staff and foster a culture of innovation, accountability and continuous improvement.
Responsible for adhering to NCUA regulations, cybersecurity standards and internal policies.
Manage relations with third-party vendors, including contract negotiation and performance monitoring.
Identify opportunities to optimize IT processes and implement automation where feasible, work with other departments to align technology initiatives.
Oversee help desk operations and ensure timely resolution of technical issues.
To complete this mission, our hero needs to be a self-motivated and empathetic team player with great communication and leadership skills. Our hero also needs to be an organized, problem solver with strong project management and analytical skills. Being technology advanced with strong ethics and attention to detail is also a must.
At a minimum, our hero needs to have a Bachelor's Degree in InformationTechnology or Computer Science or equivalent work experience. 5+ years of experience in IT operations. ITIL, CISSP, or CISM certifications are a plus. Financial institution experience is preferred.
Do you have what it takes to be a financial hero? If so, click the Apply button!
$93k-114k yearly est. 3d ago
Technical Program Manager
T-Cetra 3.7
Dublin, OH
Department: IT Development
Reports to: Principal Technical Program Manager
Full-time, Exempt
Why T-CETRA?
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of InformationTechnology Services-from payment processing, to prepaid wireless activations. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today!
About the job
As a Technical Program Manager, you'll be responsible for delivery of our critical business programs by ensuring your team is supporting key company initiatives while meeting deadlines and deliverables on time and within budget. You'll also need to partner internally and externally to understand and communicate timelines and team progress.
What You'll Do:
Empower development teams to support internal and/or external stakeholders. Work with the stakeholders and the technical lead to define, align, execute, and deliver critical business programs. Enable teams to rapidly provide value to consumers with speed, quality, and efficiency.
Partner closely with stakeholders, development leads, and product managers to derive requirements, assess technology choices, and engage in proof of concepts to bring solutions to the business.
Manage team backlog that balances pressing business needs, team stability, and tech debt remediation.
Facilitate all planning, execution, and delivery activities with a high level of integrity, accountability, and flexibility to navigate iterations and change course when needed.
Anticipate bottlenecks, assess risks, provide escalation management, and work with cross-functional teams to balance business needs with technical constraints.
Provide visibility and insights to leadership on the progress and/or risks of ongoing and upcoming projects and processes.
Requirements
Must have:
Attention to detail and strong organization, combined with the ability to work collaboratively in a flat, inter-disciplinary organization structure.
Ability to be a self-starter, have ownership attitudes, and be able to work with little supervision with a bias for action.
Bachelor's degree, preferably in information services, informationtechnology, computer science, business, communication, or related area.
5+ years of experience in a similar role within the Software Development Lifecycle.
Proven track record of delivering high quality, high impact business solutions served by high performance technology teams with discipline in execution and culture of teamwork.
Solid interpersonal verbal and written communication skills to convey crisp and concise goals, requirements, plans, progress, and performance.
Ability to simplify complex ideas and problems.
Solid experience in iterative development processes with an adaptive, continuous improvement mindset to meet the goals of the business, the team, and the challenge at hand.
Good collaboration and leadership skills with an ability to provide great ideas and facilitate a win-win approach to problem solving towards the optimal solution.
Solid experience with the Atlassian suite of products (Jira, Confluence, etc.) or similar tools.
Solid presentation experience to all levels of colleagues (peer, management, executive).
Great to have:
Professional agile, lean, and/or project management certification from an accredited institution.
Experience as a software or test engineer.
Experience in the card brand/payment processing or telecommunications industry.
Why Should You Apply:
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
Salary Description 110,000 - 130,000
$78k-115k yearly est. 55d ago
IT Internship
OTC Industrial Technologies 4.5
Columbus, OH
Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of informationtechnology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure.
Here are some examples of the areas you may be working in:
* System Development:
* Assist in the design, development, and testing of software applications.
* Collaborate with developers and stakeholders to gather requirements and improve system performance.
* Help maintain and update internal applications and databases.
* IT Support
* Provide support to end users with troubleshooting, research, or assisting customers with software and hardware.
* Identify, diagnose, and effectively resolve issues both locally and remotely
* Upgrade and decommission end user hardware that has reached end of useful life per company standards.
* Network Support:
* Provide support in maintaining the company's network infrastructure.
* Monitor network performance and troubleshoot connectivity issues.
* Assist with network configuration, including routers, switches, and firewalls.
* Document network configurations and create user guides for network access.
Requirements:
* Currently pursuing a degree in InformationTechnology, Computer Science, or a related field.
* Basic understanding of system development, including software lifecycle and coding practices.
* Knowledge of networking concepts, including TCP/IP, DNS, and VPN.
* Familiarity with cybersecurity principles and common security tools.
* Strong problem-solving skills and attention to detail.
* Ability to work both independently and as part of a team.
* Good communication skills and willingness to learn.
What We Offer:
* Hands-on experience in a dynamic IT environment.
* Mentorship from industry professionals.
* Exposure to real-world IT challenges in system development, network support, and cybersecurity.
* Potential for full-time employment after internship completion.
$27k-36k yearly est. 60d+ ago
IT College Intern (PN 20036321)
Dasstateoh
Columbus, OH
IT College Intern (PN 20036321) (250009A7) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: Caleb Skinner, *************************** Unposting Date: Jan 28, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 13 30 East Broad Street 13th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $20.00 for undergrad, $24.00 for graduate students Schedule: Part-time Work Hours: Variable Hours Between 8:00 AM -5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: InformationTechnologyTechnical Skills: Computer Literacy, Clerical & Data Entry, Operational and Administrative Support, ResearchProfessional Skills: Critical Thinking, Organizing and Planning, Priority Setting, Verbal Communication, Written CommunicationPrimary Technology: Not Applicable Agency OverviewJoin Our Team!Accepting applications for a College Intern position!The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:InclusionPartnership RespectThe Division of InformationTechnology Services (ITS) is responsible for the safe, efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business. Job DescriptionJoin our Team!Accepting applications for College InternWhat will you do?Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for InformationTechnology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint).Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis.Analyze, design, develop or modify existing training material(s). Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities.Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities.Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures todetermine validity & reliability. Writes complete system documentation.The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. Attends meetings & takes notes when manager is not available. Performs other duties as assigned within scope of internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsRequired Qualifications:Must be enrolled in an accredited college or university Preferred Qualifications:Pursuing a degree program: InformationTechnology Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) Experience with collecting & analyzing data is a plus Supplemental InformationRate of pay is based upon student's academic status This position is year round (this position is NOT limited to a semester) No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$20 hourly Auto-Apply 2d ago
Safety Systems Specialist
Columbus State Community College 4.2
Columbus, OH
Compensation Type: Hourly Compensation: $23.64 The Safety Systems Specialist proactively assists in planning, implementing, and maintaining the College's safety system infrastructure and safety programs to ensure a safe, healthy, and accident-free work environment. This position assists in designing and maintaining a comprehensive inspection, audit plan, and schedule to ensure compliance with guidelines outlined by the Public Employees Risk Reduction Program (PERRP), to create a safe campus environment. This position is subject to call-in twenty-four (24) hours a day, seven (7) days a week, 365 days a year, and may be required to work holidays and weekends.
ESSENTIAL JOB FUNCTIONS
Regulatory Compliance Support
* Provides support in testing, monitoring, and the inspection of life and safety systems. This includes: 1) fire alarms, 2) sprinkler systems, 3) fire pumps, 4) Emergency Power Supply Systems (EPSS), 5) eyewash and shower systems, 6) fume hoods, 7) elevators, 8) fire system back flow devices, 9) fire extinguishers, 10) AED's, 11) building access/security systems and 12) all other safety systems and equipment on campus.
* Under guidance, performs tasks related to authorizing and ensuring safe operations where hot work and confined space permits are required.
* Performs visual inspections to identify safety issues that are a risk to the community and organization.
* Reports and escalates findings via appropriate channels to leadership
* Maintains safety management systems outlined by the Authorities Having Jurisdiction (AHJ) so they meet or exceed fire and regulatory code requirements, Safety Data Sheets (SDS), and accreditation standards related to occupational safety, as directed.
* Provides support in monitoring the campus safety, utility issues, and provides suggestions for corrective measures to enhance compliance.
* Audits documents weekly to identify issues or deficiencies related to life safety.
Safety Programs Support
* Assists in minimizing risk associated with construction projects as they impact the campus community, monitors projects for safety violations, and promotes hazard and accident-free campuses by conducting periodic safety inspections.
* Notifies appropriate individuals of the findings.
* Monitors compliance in all aspects of site-specific safety planning, identifies hazards, implements control measures for maintenance activities, and traffic control techniques to safeguard workers and those passing through work zones.
Administrative
* As directed, collects and maintains pre-employment records of new employee safety training and certifications.
* Manages all AHJ required training in the following areas: 1) fall protection, 2) forklift operation, 3) hazardous material spills, 4) chemical spills, 5) hazardous waste removal, and 6) crane and hoist safety.
* Assists with documenting employee training on the college emergency response plan.
* Maintains complete and accurate records for training, vendor contracts, certifications, licenses, inspections, and incident reports.
* Records and compiles data, updates logs, schedules required preventive maintenance, and maintains confidentiality of sensitive information.
* Notifies appropriate resources of inspection results and submits required work orders to Facilities, as needed
Culture of Respect
* Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community
OTHER DUTIES & RESPONSIBILITIES
* Attends all required department meetings and trainings.
* Manages multiple assignments of varying complexity and meets timelines and deadlines, with the ability to adapt to the changing needs of the department as well as federal, state, and local code requirements.
* Ensures the college name and image is perceived positively by external and internal stakeholders
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
* High School Diploma or GED equivalent.* An appropriate combination of education, training, coursework and experience may qualify a candidate
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
* Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
$23.6 hourly Auto-Apply 3d ago
Student Information and Systems Specialist
Denison University 4.3
Granville, OH
This position is responsible for and serves as the primary systems administrator for the Student Module under Academic Affairs reporting to the Registrar. Under the supervision of the Registrar, this position is responsible for managing complex, ongoing processes, such as running and reviewing diagnostic reports for data accuracy, including data entry, reporting, analysis, system troubleshooting, user training, and ensuring accurate and timely information is available to staff and administrators by overseeing the functionality of the student information system across various platforms; they play a crucial role in collecting, organizing, and reporting student data to comply with FERPA, state and federal regulations while also providing technical support to users on the system. Provide specifications to InformationTechnology Services (ITS) and business analysts to develop/modify batch programs, web applications/interfaces, or scripts as needed for various business processes.
Serve as a technical developer for the functional processes and will provide technical support to the Registrar's Office. With the technical and functional expertise required for this position, the Student Information and Systems Specialist will support the Registrar's Office toward improvement, enhancements, and day-to-day maintenance issues in SIS. Serve as technical support in the implementation of new systems/platforms (such as Workday SIS or Transfer Articulation platforms, the implementation/management of Degree Audit, etc.). The Incumbent must support the office technically and functionally. The individual must be able to resolve difficult situations involving communication with a range of stakeholders.
In conjunction with the Registrar, provide leadership, supervision, and deployment of staff resources to appropriate duties and responsibilities to ensure that all Registrar's functions and operations are accomplished successfully.The SISS is also expected to collaborate and maintain a positive relationship with the ITS department on various software/hardware and analytical processes associated with the Student Module of the Banner SIS and other unit-specific technologies. This position is responsible for running mission-critical processes that impact the unit and the university and is responsible for all technology systems related to the overall processing and functionality of the Office of the Registrar. Collaborate with the Registrar on student data integrity efforts, including cleanup and long-term solutions for error prevention.
Required Skills and Qualifications:
Conduct comprehensive analysis and profiling of data in existing systems to identify and document data quality issues, inconsistencies, and redundancies.
Develop and execute data cleansing protocols to correct errors, remove duplicates, and standardize data formats.
Create detailed data mapping documents that define how data elements will be transformed and loaded from source to target systems.
Log, track, and resolve data-related issues, discrepancies, and errors in a timely manner.
Contribute to the development of data governance best practices to maintain high data quality.
Demonstrated knowledge of data processing principles, practices, and terminology and their application in a university environment and the ability to troubleshoot software issues.
Knowledge of educational policies and reporting requirements. Working knowledge of FERPA.
Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints.
Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents.
Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision.
Broad knowledge relating to software design. Demonstrated ability to analyze and understand online and batch system functionality as it applies to SIS functions and data.
Responsible for developing and supporting any Data Bridge testing, communications, necessary updates, and maintenance for implementation and maintenance of new Registrar's related platforms.
Serve as the primary liaison between the Registrar's Office, IT, and other units at the institution.
Develops and maintains user-friendly written documentation/guidelines of related applications, including best practices, and processes, and conducts training.Work with IT to ensure documentation is clear and accurate and collaborate with IT regarding software testing upgrades.
Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value-added activities.
This position will maintain systems to include but not limited to: Degree Audit, Ellucian Banner (student module), Transfer Platform (EdVisorly, ProcessMaker or similar),, Course Leaf Catalog Publication, CourseLeaf Curriculum Management Software, Parchment Award, Dynamic Forms (NextGen) and others.
Required Qualifications:
Education
Bachelor's degree (foreign equivalent or higher) in Computer Science, Information Systems or a related field or an equivalent combination of experience and education.
Experience
Proven experience in data cleanup and migration, with demonstrated expertise in ERP implementation projects and (4) years of full-time experience with university policy, procedures, and practices associated with student information and technology systems.
Technical Skills:
Proficiency with SQL and scripting languages (e.g., Python) for data extraction, manipulation, and validation.
Experience managing data and database systems.
Strong knowledge and expertise in Student Information Systems (SIS);
Ellucian Banner required, Workday helpful, proficiency with Cognos (or similar reporting platform)
Analytical Skills:
Exceptional attention to detail and strong analytical and problem-solving skills to identify and resolve complex data issues.
Communication Skills:
Excellent communication and collaboration skills to work with both technical and non-technical stakeholders in higher education.
Preferred Qualifications:
First-hand professional-level experience in at least two major Registrar's functions (i.e. registration, records, reporting, scheduling, transfer credit processing, etc.). Knowledge of Courseleaf, and NextGen (Dynamic forms) products is helpful.
$42k-58k yearly est. Auto-Apply 8d ago
Supervisory IT Program Manager (APPSW)
Department of Defense
Whitehall, OH
Apply Supervisory IT Program Manager (APPSW) Department of Defense Defense Logistics Agency J62B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Overview
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Accepting applications
Open & closing dates
01/23/2026 to 01/30/2026
Salary $143,913 to - $187,093 per year
See Summary Section for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnologyManagement
Supervisory status Yes Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-26-12871862-MP Control number 855289900
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
"Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans.
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Duties
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* Responsible for all supervisory duties for the DLA Enterprise Core Platform team implementing and sustaining the ServiceNow platform
* Provide program management oversight for the assigned informationtechnology programs and exercises on the ServiceNow Enterprise Core Platform
* Ensures that the design, development, testing and deployment of assigned projects and programs are within expected cost, schedule, and performance
* Develops IT program policies, procedures, and practices for the ServiceNow Enterprise Platform, ensuring the agency is responsible, accountable, and in compliance with overarching directives and guidance
* Identifies new ways to meet the mission of DLA and work within the strategic direction of the CIO and PEO on the ServiceNow Enterprise Platform.
* Builds collaborative partnerships across the DLA stakeholder community to bring all activities in line with the DLA mission and CIO guidance.
* Leads daily activities of tactical operations of the ServiceNow Enterprise Core Platform Team and several applications residing on the ServiceNow platform.
* Renders management decisions regarding assigned programs and devises methodologies, techniques, and synchronized approaches to identify and propose solutions to unprecedented, difficult management or programmatic problems.
* Provides visionary leadership and guidance to cross-functional teams, fostering a collaborative and highperforming work environment.
* Employs strong interpersonal and communication skills to motivate, inspire, and empower team members...
* ..., while effectively managing conflict, and driving team success in achieving Portfolio/Platform/ PEO objectives while delivering software solutions at a rapid pace.
* Mentor subordinates on best practices to meet the mission of the ServiceNow Enterprise Platform.
* Report status of programs to leadership, including current activities, risks, issues, and opportunities impacting the ServiceNow Enterprise Platform.
* Responsible for the technical and administrative direction of the subordinate workforce along with subordinate supervisors and responsible for providing support to the ServiceNow Enterprise Platform which are supported by the assigned Portfolio.
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive, Secret Access
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
* Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
Qualifications
To qualify for a Supervisory IT Program Manager (APPSW), your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to
successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14
level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under
other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements
including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum
qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable
specialized experience includes:
* Provides overall direction and guidance for the development, acquisition, testing, systems integrations, product improvement and fielding of ServiceNow platform and programs.
* Provides expert guidance, based on knowledge of the automation platform industry, on the employment of automation platforms in DLA (UiPath and ServiceNow) in the context of the agency business processes and has an expert knowledge/experience of integrating these platforms with all "flavors" of AI assets.
* Develops IT program policies, procedures, and practices for systems ensuring DLA is responsible, accountable, and in compliance with overarching directives and guidance on ServiceNow platforms.
* Plans, directs, controls, and ensures the integration of enterprise activities for major functional and complex programs, including programs and applications for the ServiceNow Programs.
* Assures industry standards for ServiceNow are implemented for maximum effectiveness, efficiency, and success of assigned IT programs and IT sustainment. Experience leading and mentoring technical and non technical program staff in support of the ServiceNow Programs. Understanding of how resources can be maximized to get the most return on investment for ServiceNow and all of the products and applications that operate within the platform.
* Experience working with the ServiceNow platform and more than two applications and products residing on the platform, understanding how applications on the platform interconnect to support a connected enterprise. Ability to conceptualize future interactions of all use cases on ServiceNow and be able to communicate how to maximize the investment of resources on the ServiceNow platform.
* Perform studies on functional systems and operational architectures documentation that will be interfaced with assigned projects
* Oversees and performs risk management analysis, modeling, metric gathering/analysis and process development required to successfully identify program risks, risk levels, consequences of risk, deviation to consequences and mitigation strategies
* Assists in formulating and executing the assigned budget by collecting, consolidating and analyzing project data to determine mission essential requirements, and then prioritizing input for budget submissions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Position requires DoD Acquisition Engineering & Tech Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasonin
* Supervisory Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 01/30/2026.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$142.5k-185.2k yearly 7d ago
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