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Manager information technology specialist vs information technology technical services manager

The differences between managers information technology specialist and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a manager information technology specialist, becoming an information technology technical services manager takes usually requires 6-8 years. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $97,475 average annual salary of a manager information technology specialist.

The top three skills for a manager information technology specialist include customer service, troubleshoot and data entry. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Manager information technology specialist vs information technology technical services manager overview

Manager Information Technology SpecialistInformation Technology Technical Services Manager
Yearly salary$97,475$114,021
Hourly rate$46.86$54.82
Growth rate10%16%
Number of jobs118,806209,334
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 64%
Average age4247
Years of experience28

What does a manager information technology specialist do?

Information technology (IT) specialist managers coordinate, plan, and manage an organization's computer-related activities by determining information technology needs and implementing computer systems in compliance with the organization's information system requirements. The job involves management in the monitoring, assessment, and troubleshooting tasks and directing daily operations such as developing standards and setting deadlines. These managers develop strong technical and project management skills and their demand is said to grow as firms continue to expand their business to digital platforms.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Manager information technology specialist vs information technology technical services manager salary

Managers information technology specialist and information technology technical services managers have different pay scales, as shown below.

Manager Information Technology SpecialistInformation Technology Technical Services Manager
Average salary$97,475$114,021
Salary rangeBetween $68,000 And $137,000Between $86,000 And $150,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyIBMMayo Clinic
Best paying industryRetailFinance

Differences between manager information technology specialist and information technology technical services manager education

There are a few differences between a manager information technology specialist and an information technology technical services manager in terms of educational background:

Manager Information Technology SpecialistInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCarnegie Mellon University

Manager information technology specialist vs information technology technical services manager demographics

Here are the differences between managers information technology specialist' and information technology technical services managers' demographics:

Manager Information Technology SpecialistInformation Technology Technical Services Manager
Average age4247
Gender ratioMale, 78.2% Female, 21.8%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager information technology specialist and information technology technical services manager duties and responsibilities

Manager information technology specialist example responsibilities.

  • Lead project to replace legacy phone switch with VOIP solution, including all call-center, IVR, and automate attendant functions.
  • Manage VoIP PBX implementation for unify communication featuring integrate voice/fax messaging.
  • Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.
  • Help maintain full racks and VPN maintenance.
  • Service PCs, including virus removal, OS installations/configuration, data migration, software management.
  • Configure, install, upgrade, and maintain Linux systems utilizing establish standards and procedures.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Manager information technology specialist vs information technology technical services manager skills

Common manager information technology specialist skills
  • Customer Service, 11%
  • Troubleshoot, 9%
  • Data Entry, 8%
  • Technical Problems, 7%
  • Problem Resolution, 6%
  • Network Infrastructure, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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