12 Manager Resume Examples

Five Key Resume Tips For Writing A Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Manager Resume templates

Zippia allows you to choose from different easy-to-use Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Wayne Elliott
Manager
Contact Information
Akron, OH
(750) 555-0021
welliott@example.com
Skills
  • Sales Floor
  • Brew
  • Cosmetology
  • Company Standards
  • Company Policies
  • Chemical Services
  • Operational Policies
  • Safety Procedures
  • Food Preparation
  • External Customers
 
 
Employment History
Manager2013 - Present
Subway
Akron, OH
  • Engage employees in the operation to produce exceptional Guest Service.
  • Project Management / Internal Consultant / Trainer.
  • Delivered specialized customer service expected of brand.
  • Light accounting Cashier Customer Service Inventory Food prep
Shift Leader2011 - 2013
Starbucks
Akron, OH
  • Maintained a high level of customer service during all times.
  • Assisted in opening a new store location.
Customer Service Representative2009 - 2011
Circle K
Akron, OH
  • Process orders and requests as per guidelines provided by policies set by corporate.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Offer improvements that achieve the highest level of customer service.
  • Follow communication scripts when handling different topic.
Hair Stylist2005 - 2009
Great Clips
Wilberforce, OH
  • Earned an Oklahoma State Board of Cosmetology License after completing the required 1500 hours of training.
  • Promoted and sold retail products.
  • Maintained retail products pricing and display.
Education
Certificate of Cosmetology2004 - 2005
Central State University
Wilberforce, OH
 
 
Ethan Scott
Manager
Contact Info
Baltimore, MD
(830) 555-6608
escott@example.com
Skills
Personal Care
CNA
Clinical Setting
Company Policies
Safety Meetings
Food Trucks
Action Plans
Communication
Dishes
Oral Hygiene
Employment History
Manager2020 - Present
United Parcel ServiceBaltimore, MD
  • Account Executive Achieved sales goals of $9 million annually.
  • Coordinated pick-up and delivery of customer orders.
  • Unloaded packages quickly with proper procedures to ensure contents were not damaged.
  • Trained new and existing employees in different company procedures.
  • Compiled detailed reports of investigations and enforced policies and procedures with employees and department supervisors.
Supervisor2018 - 2020
United Parcel ServiceBaltimore, MD
  • Oversee the protection of physical assets and facility housekeeping to ensure a safe, clean, and efficient facility.
  • Charged with employee training, coaching, and performance management in order to build an efficient and influential team member.
  • Trained and observed safety methods, analyzing the preload operation throughout the shift.
  • Manage Payroll, Employee Training, FMLA, Purchasing, Off boarding.
  • Ensured drivers followed all safety procedures and UPS regulations.
Certified Nursing Assistant2014 - 2018
Genesis HealthCareBaltimore, MD
  • Administered medications and treatment care in accordance with facility policy and procedure.
  • Experience with dementia and Alzheimer's care.
  • Administer Foley catheter care and feeding tube maintenance within the scope of practice of a CNA.
  • Provide patient care, assist with bathing, feeding, and dressing, carry out orders from RN and physician
Dietary Aide2013 - 2014
Genesis HealthCareBaltimore, MD
  • Clean food preparation areas in order to maintain sanitation standards.
  • Communicated freely with other dietary personnel and Food Service Director.
  • Assisted in maintaining the general cleanliness of the dishwashing area and stocked the food storage areas.
Education
High School Diploma of null2013 - 2013
 
 
Rebecca Watson
Manager
Goodlettsville, TN
(690) 555-9474
rwatson@example.com
Experience
Manager2011 - Present
Dollar GeneralGoodlettsville, TN
  • Provided superior customer service leadership.
  • Inventory-assisted with the yearly inventory in the stock room and on the sales floor.
  • Inventory Control Customer Service Loss Prevention Merchandising/Promotion Human resources-hiring, firing, disciplining and training employees Maintain Shrink
  • Manage floor regarding customer service, maintenance, cashier and sales.
  • Hired and trained all merchandise coordinators for new store opening.
  • Oversee buyers, inventory, service levels, competition and company-wide pricing and promotional activity.
Shift Supervisor2006 - 2011
Taco BellJacksonville, FL
  • Oversee and train others * Close store * Make sure everything ran smoothly to company standards
  • Provide excellent customer service including a superb buying experience and expeditious problem resolution.
  • Perform inventory on food products.
  • Provide first-rate customer service * Demonstrate leadership through managing shifts and training employees * Track inventory and handle financials
Security Officer2002 - 2006
WalmartColumbia, SC
  • Worked cooperatively with store and law enforcement personnel.
  • Used radio communication, pagers and/or cell phones to stay in contact with other security personnel or law enforcement.
Stock Clerk2001 - 2002
WalmartColumbia, SC
  • Assisted with stocking merchandise in the stock room.
  • Stock shelves, communicate with costumers
  • Unload trucks, count inventory, stock items on shelves making store presentable for customers
  • Stock shelves and rotate the products.
  • Organized, coordinated, and maintained stock room.
Skills
New MerchandiseMenu ItemsQuality BeveragesSecurity ServicesStorage AreasOperational Security ActivitiesPowerpointStaff MembersCustomer OrdersHand Trucks
Education
High School Diploma In null2001 - 2001
 
 
Hannah Daniels
Manager
Employment History
Manager2020 - Present
Family DollarMatthews, NC
  • Follow company policies and procedures, multi tasking
  • Provided customer service to about a minimum of 70 customers per shift.
  • Receive, open, unpack and issue sales floor merchandise.
  • Created and implemented comprehensive on-job training plan for 8 new team members assuring procedures and processes were followed closely.
Team Leader2014 - 2020
Jack in the BoxCharlotte, NC
  • Train Team Members to follow and meet Food Quality and Safety standards.
  • Maintained Temperature and Food Quality standards Resolved Customer Satisfaction and Employee Issues.
  • Processed customer orders, and collected monies from dine-in and take-out customers.
Customer Service Representative2013 - 2014
AllstateChicago, IL
  • Organized internal and offsite meetings and events, made travel arrangements and processing expenses.
  • Quote and sell company products.
  • Coordinated training for new hires on phone etiquette and procedures.
  • Filed first notice of loss claims in a timely manner for Auto/Home/RV.
Sandwich Artist2012 - 2013
SubwayChicago, IL
  • Used point of sale system Checked and re-stocked items Understood and adhered to proper food handling, safety, and sanitation standards
  • Provided quality and direct customer service, prepared menu requests, maintained food safety and sanitation standards, handled and processed paperwork
  • Provide excellent customer service Listen to customer to accurately complete order Complete transaction using POS system
  • Prepped food, cleaning, customer service and maintained a safe and clean environment.
Education
Certificate In Accounting2011 - 2012
DePaul UniversityChicago, IL
 
 
Contact Information
Matthews, NC
(990) 555-5629
hdaniels@example.com
Skills
Customer Complaints
Special Projects
Retail Sales
Ensure Accuracy
REP
TSA
Mental Health
Performance Management
CSR
Sales Floor
 
 
Ryan Perez
Manager
Detroit, MI
(950) 555-9945
rperez@example.com
Skills
Customer RelationsData EntryHuman ResourcesEmergencyCustomer ServiceClient FilesQuickbooksCustomer ComplaintsScheduling MeetingsCommunication
 
 
Employment History
Manager2018 - Present
McDonald'sDetroit, MI
  • Inventory management Money management Managed and supervised employee's Customer service
  • Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.
  • Provide customer service and customer satisfaction.
  • Handle bank deposits, employee placement, customer service.
  • Shift manager of food service, train new employees, scheduling reporting to store manager
Team Leader2013 - 2018
WalmartHouston, TX
  • Directed and communicated with associates about proper safety procedures.
  • Inventory of product in stock and on the sales floor.
  • Worked on the sale floor in the customer service desk and as a front-end cashier.
  • Executed all jewelry merchandise sets.
Office Assistant2012 - 2013
D-R SERVICESMiami, FL
  • Enter patient's demographic information into software program.
  • Transcribed recorded messages and diagnoses and recommendations into patient charts and recorded medical records, reports, and correspondence.
  • Coordinated patient care information with other health care providers.
Receptionist Secretary2002 - 2012
D-R SERVICESMiami, FL
  • Take patients to the exam rooms and get all patient information.
  • Greet patients on a regular basis and provide excellent patient care check patients in and out.
  • Greeted patients * Scheduled appointments * Filed patient records * Answered patients' and doctors' telephone calls
  • Make appointments for patients * Filing medical records * Signing in and greeting patients
  • Answered telephone calls, Scheduled patient appointments and medical consultation's.
Education
Associate's Degree of Nursing2000 - 2002
New York UniversityNew York, NY
 
 
Wayne Elliott
Manager
Contact Information
Akron, OH
(750) 555-0021
welliott@example.com
Skills
  • Sales Floor
  • Brew
  • Cosmetology
  • Company Standards
  • Company Policies
  • Chemical Services
  • Operational Policies
  • Safety Procedures
  • Food Preparation
  • External Customers
 
 
Employment History
Manager2013 - Present
Subway
Akron, OH
  • Engage employees in the operation to produce exceptional Guest Service.
  • Project Management / Internal Consultant / Trainer.
  • Delivered specialized customer service expected of brand.
  • Light accounting Cashier Customer Service Inventory Food prep
Shift Leader2011 - 2013
Starbucks
Akron, OH
  • Maintained a high level of customer service during all times.
  • Assisted in opening a new store location.
Customer Service Representative2009 - 2011
Circle K
Akron, OH
  • Process orders and requests as per guidelines provided by policies set by corporate.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Offer improvements that achieve the highest level of customer service.
  • Follow communication scripts when handling different topic.
Hair Stylist2005 - 2009
Great Clips
Wilberforce, OH
  • Earned an Oklahoma State Board of Cosmetology License after completing the required 1500 hours of training.
  • Promoted and sold retail products.
  • Maintained retail products pricing and display.
Education
Certificate of Cosmetology2004 - 2005
Central State University
Wilberforce, OH
 
 
Ethan Scott
Manager
Contact Info
Baltimore, MD
(830) 555-6608
escott@example.com
Skills
Personal Care
CNA
Clinical Setting
Company Policies
Safety Meetings
Food Trucks
Action Plans
Communication
Dishes
Oral Hygiene
Employment History
Manager2020 - Present
United Parcel ServiceBaltimore, MD
  • Account Executive Achieved sales goals of $9 million annually.
  • Coordinated pick-up and delivery of customer orders.
  • Unloaded packages quickly with proper procedures to ensure contents were not damaged.
  • Trained new and existing employees in different company procedures.
  • Compiled detailed reports of investigations and enforced policies and procedures with employees and department supervisors.
Supervisor2018 - 2020
United Parcel ServiceBaltimore, MD
  • Oversee the protection of physical assets and facility housekeeping to ensure a safe, clean, and efficient facility.
  • Charged with employee training, coaching, and performance management in order to build an efficient and influential team member.
  • Trained and observed safety methods, analyzing the preload operation throughout the shift.
  • Manage Payroll, Employee Training, FMLA, Purchasing, Off boarding.
  • Ensured drivers followed all safety procedures and UPS regulations.
Certified Nursing Assistant2014 - 2018
Genesis HealthCareBaltimore, MD
  • Administered medications and treatment care in accordance with facility policy and procedure.
  • Experience with dementia and Alzheimer's care.
  • Administer Foley catheter care and feeding tube maintenance within the scope of practice of a CNA.
  • Provide patient care, assist with bathing, feeding, and dressing, carry out orders from RN and physician
Dietary Aide2013 - 2014
Genesis HealthCareBaltimore, MD
  • Clean food preparation areas in order to maintain sanitation standards.
  • Communicated freely with other dietary personnel and Food Service Director.
  • Assisted in maintaining the general cleanliness of the dishwashing area and stocked the food storage areas.
Education
High School Diploma of null2013 - 2013
 

What Should Be Included In A Manager Resume

1

1. Add Contact Information To Your Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Manager Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Manager Jobs You Might Like

Our resume builder tool will walk you through the process of creating a stand-out Manager resume.

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Manager Resume Relevant Education Example #1
Certificate In Cosmetology 2014 - 2016
Central State University Wilberforce, OH
Manager Resume Relevant Education Example #2
High School Diploma 2014 - 2016

What experience really stands out on Manager resumes?

Rhiannon Kallis Ph.D.

Assistant Professor of Social Media, The University of Akron

Any experience that is accompanied by measurable outcomes is important to highlight. For example, if a candidate managed social media accounts for an organization, including relevant metrics and measurable objectives would be standout information.Show more

3

3. Next, Create A Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What experience really stands out on Manager resumes?

Dr. Nicole Evans

Assistant Professor of Management, Goldey-Beacom College

When reviewing resumes, most employers look for relevant internships or work experience in their new, entry-level hires. Other experiences, such as leadership roles in student activities or sports are also valued by employers. Volunteer work and summer/part-time jobs also stand out on a resume.Show more


Work History Example # 1
Manager
Family Dollar
  • worked floor resets inventory count creating labels plan-o-grams opening store deposits managing shift changes
  • Open/Closed store, deposit, refunds, received deliveries , unloaded trucks, planograms, markdowns, inventory, customer service
  • Administered financial processes including but not limited to payroll, accounts payable and receivable.
  • Interviewed new hires, performed background checks/orientation, trained and scheduled associates according to payroll budget/truck deliveries.
  • Increased profitability through excellent teamwork, strong focus on customer service, merchandising, and controlled payroll.

Work History Example # 2
Manager
Dollar Tree
  • Entered payroll information into database.
  • Managed six crew members, maintained assigned hours, and processed weekly payroll.
  • Administered all point of sale opening and closing procedures.
  • Supervised Crew Members Open and Closed Store Handled Deposits Set Schedules Stocked Shelves Operated Cash Register
  • Accessed documented procedures, tools, and manuals to provide support on company supplied hardware and equipment.

Work History Example # 3
Office Assistant
Randstad USA
  • Constructed Word and PowerPoint documents regarding services and products provided by company.
  • Processed and audited bi-weekly payroll including: printing checks, calculating tax deposit forms, and balancing gross pay information.
  • Managed calendars, email correspondence update, payroll, data entry, and travel as well as dinner arrangements.
  • Entered data provided by IRS Maintained a rate of 60 wpm.
  • Entered data in system; filed document; typed 45 wpm

Work History Example # 4
Manager
Walmart
  • Conducted weekly inventory audits of the deli department Ordered appropriate quantities for the deli department
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Supervised and ran paint and hardware department in Wal-Mart.
  • Maintained the connection center in accordance with company policies and procedures by properly handling claims and returns.
  • Ensured compliance with company policies and procedures by associates.

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5

5. Highlight Your Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your manager resume:

  1. Food Safety Manager Certification
  2. Certified Management Accountant (CMA)
  3. Certified Manager Certification (CM)
  4. OSHA Safety Certificate
  5. Certified Food Manager (CFM)
  6. Certified Professional - Food Safety (CP-FS)
  7. Certified Sales Professional (CSP)
  8. Project Management Professional (PMP)
  9. Automotive Sales Professional
  10. ServSafe Food Protection Manager Certification

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021