We calculated that 18% of Managers are proficient in Procedures, Customer Service, and Communication. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Managers that have these skills listed on their resume here:
- Procedures, 18%
Consulted with staff and users to identify operating procedure problems and made necessary modifications to create more effective and efficient procedures.
- Customer Service, 13%
Inventory management Customer service relations Maintaining organizational structure
- Communication, 8%
Designed a mechanism to provide communication support to drive the organization's Corporate strategies; both locally, regionally and internationally.
- Food Safety, 6%
Ensured all food safety procedures are executed according to Company policies and health/sanitation regulations; took corrective actions, as appropriate.
- Payroll, 6%
Managed budgets and payroll records, reviewed financial transactions to assure expenditures are authorized and budgeted.
- Sales Goals, 4%
Developed quality communication, customer support, and product representation which resulted in regularly exceeding all sales goals.
Most Managers list "Procedures," "Customer Service," and "Communication" as skills on their resumes. We go into more details on the most important Manager responsibilities here: The most important skills for a Manager to have in this position are Communication skills. In this excerpt that we gathered from a Manager resume, you'll understand why: "Top executives must be able to communicate clearly and persuasively" According to resumes we found, Communication skills can be used by a Manager in order to "Received and screened a high volume of internal and external communications, including email and mail. " While it may not be the most important skill, we found that many Manager duties rely on Leadership skills. This example from a Manager explains why: "Top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways Managers are able to utilize Leadership skills: "Mastered effective leadership Attained knowledge of business etiquette Increased profitability through loss prevention" Another skill that is quite popular among Managers is Management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a Manager resume: "Top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "Cash Management - Works with Loss Prevention to ensure End of Day cash and credit records are correct. " A thorough review of lots of resumes revealed to us that "Problem-solving skills" is important to completing Manager responsibilities. This resume example shows just one way Managers use this skill: "Top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical Manager tasks: "Resolved various problems including loss prevention, equipment failure, and employee process improvement. " Another common skill for a Manager to be able to utilize is "Time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. A Manager demonstrated the need for this skill by putting this on their resume: "Managed crew members to ensure duties were fulfilled by designated deadlines. "
See the full list of Manager skills.
Before becoming a Manager, 49.3% earned their bachelor's degree. When it comes down to graduating with a master's degree, 7.1% Managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most Managers have a college degree. But about one out of every six Managers didn't attend college at all.
Those Managers who do attend college, typically earn either a Business degree or a Accounting degree. Less commonly earned degrees for Managers include a Psychology degree or a Criminal Justice degree.
If you're interested in companies where Managers make the most money, you'll want to apply for positions at AllianceBernstein, Pinterest, and Facebook. We found that at AllianceBernstein, the average Manager salary is $125,176. Whereas at Pinterest, Managers earn roughly $118,283. And at Facebook, they make an average salary of $117,269.
View more details on Manager salaries across the United States.
Some other companies you might be interested in as a Manager include Abercrombie & Fitch, Walgreens, and Enterprise Holdings. These three companies were found to hire the most Managers from the top 100 U.S. educational institutions.