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Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

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Manager Responsibilities

Here are examples of responsibilities from real manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage the internal development to UAT.
  • Lead multiple Wal-Mart stores with increasing responsibility including one of the highest volume stores in the company.
  • Manage the integration of BRD, UAT and develop business continuance plan with UAT, process and supply chain teams.
  • Manage both BOH and FOH operations exceeding company specifications.
  • Manage logistics and security for high net worth individuals and corporations.
  • Manage budgets and payroll records, review financial transactions to assure expenditures are authorize and budget.
  • Report progress of children to parents in bi annual reports and through parent teacher conferences and daily communication.
  • Customer-Orient with experience with POS systems, food preparation and safety regulations.
  • Direct daily operations of office improvement and wireless internet an electronic device to enhance your office capability.
  • Improve customer service ratings through internet, recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Develop written policies and procedures - while critically thinking about streamlining work processes and providing continuous training and communication changes.
  • Promote from a temporary employee to Sr.
  • Roll out Microsoft SQL server 6.5 and Teletrend.
  • Determine level of IRB review according to DHHS and FDA guidelines.
  • Collect information require to maintain FDA QSR compliance, and ISO 9001 and EN46001 certifications.

Manager Job Description

Between the years 2018 and 2028, Manager jobs are expected to undergo a growth rate described as "as fast as average" at 6%, according to the Bureau of Labor Statistics. So if the thought "should I become a Manager?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of Manager opportunities that are projected to become available by 2028 is 150,600.

On average, the Manager annual salary is $72,441 per year, which translates to $34.83 an hour. Generally speaking, Managers earn anywhere from $53,000 to $98,000 a year, which means that the top-earning Managers make $45,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a Manager. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an Assistant Store Manager/Operations Manager, General Manager Of Operations, Operations Support Manager, and Regional Operation Manager.

Manager Jobs You Might Like

12 Manager Resume Examples

Manager Skills and Personality Traits

We calculated that 18% of Managers are proficient in Procedures, Customer Service, and Communication. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Managers that have these skills listed on their resume here:

  • Procedures, 18%

    Consulted with staff and users to identify operating procedure problems and made necessary modifications to create more effective and efficient procedures.

  • Customer Service, 13%

    Inventory management Customer service relations Maintaining organizational structure

  • Communication, 8%

    Designed a mechanism to provide communication support to drive the organization's Corporate strategies; both locally, regionally and internationally.

  • Food Safety, 6%

    Ensured all food safety procedures are executed according to Company policies and health/sanitation regulations; took corrective actions, as appropriate.

  • Payroll, 6%

    Managed budgets and payroll records, reviewed financial transactions to assure expenditures are authorized and budgeted.

  • Sales Goals, 4%

    Developed quality communication, customer support, and product representation which resulted in regularly exceeding all sales goals.

Most Managers list "Procedures," "Customer Service," and "Communication" as skills on their resumes. We go into more details on the most important Manager responsibilities here:

  • The most important skills for a Manager to have in this position are Communication skills. In this excerpt that we gathered from a Manager resume, you'll understand why: "Top executives must be able to communicate clearly and persuasively" According to resumes we found, Communication skills can be used by a Manager in order to "Received and screened a high volume of internal and external communications, including email and mail. "
  • While it may not be the most important skill, we found that many Manager duties rely on Leadership skills. This example from a Manager explains why: "Top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways Managers are able to utilize Leadership skills: "Mastered effective leadership Attained knowledge of business etiquette Increased profitability through loss prevention"
  • Another skill that is quite popular among Managers is Management skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a Manager resume: "Top executives must shape and direct the operations of an organization" This example from a resume shows how this skill is used: "Cash Management - Works with Loss Prevention to ensure End of Day cash and credit records are correct. "
  • A thorough review of lots of resumes revealed to us that "Problem-solving skills" is important to completing Manager responsibilities. This resume example shows just one way Managers use this skill: "Top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical Manager tasks: "Resolved various problems including loss prevention, equipment failure, and employee process improvement. "
  • Another common skill for a Manager to be able to utilize is "Time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. A Manager demonstrated the need for this skill by putting this on their resume: "Managed crew members to ensure duties were fulfilled by designated deadlines. "
  • See the full list of Manager skills.

    Before becoming a Manager, 49.3% earned their bachelor's degree. When it comes down to graduating with a master's degree, 7.1% Managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most Managers have a college degree. But about one out of every six Managers didn't attend college at all.

    Those Managers who do attend college, typically earn either a Business degree or a Accounting degree. Less commonly earned degrees for Managers include a Psychology degree or a Criminal Justice degree.

    If you're interested in companies where Managers make the most money, you'll want to apply for positions at AllianceBernstein, Pinterest, and Facebook. We found that at AllianceBernstein, the average Manager salary is $125,176. Whereas at Pinterest, Managers earn roughly $118,283. And at Facebook, they make an average salary of $117,269.

    View more details on Manager salaries across the United States.

    Some other companies you might be interested in as a Manager include Abercrombie & Fitch, Walgreens, and Enterprise Holdings. These three companies were found to hire the most Managers from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious managers are:

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    What Assistant Store Manager/Operations Managers Do

    An assistant store manager/operations manager is responsible for supervising the overall store operations, ensuring the highest customer satisfaction, and managing the staff's performance. Assistant store managers/operations managers strategize techniques to enhance the team's productivity and efficiency. They also identify business opportunities by conducting market research that would generate more revenue resources for the business and increase profits. An assistant store manager/operations manager assists the customers with their inquiries and concerns, resolve complaints, and process replacements and refunds as necessary.

    In this section, we compare the average Manager annual salary with that of an Assistant Store Manager/Operations Manager. Typically, Assistant Store Manager/Operations Managers earn a $23,325 lower salary than Managers earn annually.

    Even though Managers and Assistant Store Manager/Operations Managers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require Procedures, Customer Service, and Sales Goals in the day-to-day roles.

    As far as similarities go, this is where it ends because a Manager responsibility requires skills such as "Communication," "Food Safety," "Payroll," and "Financial Statements." Whereas a Assistant Store Manager/Operations Manager is skilled in "Front End," "Direct Supervision," "Operational Standards," and "Facilities Maintenance." So if you're looking for what truly separates the two careers, you've found it.

    On average, Assistant Store Manager/Operations Managers reach similar levels of education than Managers. Assistant Store Manager/Operations Managers are 2.6% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a General Manager Of Operations?

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    Now we're going to look at the General Manager Of Operations profession. On average, General Managers Of Operations earn a $21,864 higher salary than Managers a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both Managers and General Managers Of Operations are known to have skills such as "Procedures," "Customer Service," and "Payroll. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that Manager responsibilities requires skills like "Communication," "Food Safety," "Powerpoint," and "High Volume." But a General Manager Of Operations might use skills, such as, "Facility," "Ensure Compliance," "Logistics," and "Continuous Improvement."

    It's been discovered that General Managers Of Operations earn higher salaries compared to Managers, but we wanted to find out where General Managers Of Operations earned the most pay. The answer? The Finance industry. The average salary in the industry is $120,599. Additionally, Managers earn the highest paychecks in the Technology with an average salary of $90,056.

    When it comes to the differences in education between the two professions, General Managers Of Operations tend to reach similar levels of education than Managers. In fact, they're 3.4% more likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.

    What technology do you think will become more important and prevalent for Hospitality Managers in the next 3-5 years?

    Jeff Lolli

    Associate Professor, Widener University

    Big data and data analytics are becoming commonplace in all businesses. The ability to analyze and understand data, to make meaningful and strategic decisions, are becoming very important. Additionally, the understanding and use of AI to improve business processes are also becoming prevalent. The use of data mining software, customer relations management (CRM) software, and many other types of systems that capture and analyze data increasingly become commonplace in many industries. Finally, the ability to effectively use social media, websites, google analytics, etc. for dating mining and relationship marketing and branding are equally important.Show more

    How an Operations Support Manager Compares

    Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

    Let's now take a look at the Operations Support Manager profession. On average, these workers make higher salaries than Managers with a $12,679 difference per year.

    By looking over several Managers and Operations Support Managers resumes, we found that both roles utilize similar skills, such as "Procedures," "Customer Service," and "Payroll." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from Manager resumes include skills like "Communication," "Food Safety," "Sales Goals," and "Financial Statements," whereas an Operations Support Manager might be skilled in "Project Management," "Facility," "Professional Development," and "Ensure Compliance. "

    Additionally, Operations Support Managers earn a higher salary in the Technology industry compared to other industries. In this industry, they receive an average salary of $65,032. Additionally, Managers earn an average salary of $90,056 in the Technology industry.

    Operations Support Managers are known to earn similar educational levels when compared to Managers. Additionally, they're 4.8% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

    Description Of a Regional Operation Manager

    A regional operation manager is in charge of overseeing multiple stores or warehouses in a particular region, ensuring efficiency and profitability. Their responsibilities typically revolve around setting sales targets, devising marketing and workforce management strategies, and gathering extensive data to produce progress reports and presentations. They must also address issues and concerns, dealing and resolving them in a timely and professional manner. Furthermore, as a regional operation manager, it is essential to lead and encourage the workforce, all while implementing the company's policies and regulations.

    The fourth career we look at typically earns higher pay than Managers. On average, Regional Operation Managers earn a difference of $13,556 higher per year.

    While both Managers and Regional Operation Managers complete day-to-day tasks using similar skills like Procedures, Customer Service, and Payroll, the two careers also vary in other skills.

    Each job requires different skills like "Communication," "Food Safety," "Financial Statements," and "Powerpoint," which might show up on a Manager resume. Whereas Regional Operation Manager might include skills like "Regional Operations," "Facility," "Ensure Compliance," and "Oversight."

    Regional Operation Managers earn a higher salary in the Finance industry with an average of $89,200. Whereas, Managers earn the highest salary in the Technology industry.

    In general, Regional Operation Managers reach similar levels of education when compared to Managers resumes. Regional Operation Managers are 4.0% more likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

    What a Manager Does FAQs

    What is a manager's role?

    A manager's role is to maintain the needs of a team while ensuring that the team hits its goals efficiently.

    A manager can have any number of duties and responsibilities that contribute to accomplishing this. Managers are often responsible for keeping track of things like deadlines and sales goals.

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