Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, MI, Caledonia - 91,000.00 - 136,500.00 USD annually
$104k-143k yearly est. 3d ago
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Unit Manager
Ely Manor
Manager job in Allegan, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: * Competitive pay * Life Insurance * 401K with matching funds * Health insurance * AFLAC * Employee discounts * Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
$50k-79k yearly est. 2d ago
Operations and Business Support Manager
Camira 3.8
Manager job in Grand Rapids, MI
About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making.
With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones.
This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving.
The day to day
To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
Operational Leadership & Business Support
Serve as the operational lead when the President is travelling, ensuring continuity across all business activities.
Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams.
Support execution of business priorities, operational improvements and commercial initiatives.
Provide structured updates, escalate risks early and maintain alignment with leadership.
Warehouse Management & Team Leadership
Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management.
Ensure efficient receiving, storage, picking, packing, dispatch and returns processes.
Implement clear standards for accuracy, safety, organisation and housekeeping.
Identify process improvements to increase throughput, reduce errors and enhance service levels.
Maintain compliance with all health & safety standards and internal procedures.
Purchasing & Supplier Coordination
Manage purchasing of bought-in fabrics, sample components and operational supplies.
Maintain accurate purchase orders, lead times and supplier communication.
Resolve supply issues, quality problems or delivery delays proactively.
Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance.
Inventory Planning & Data Accuracy
Oversee inventory levels, SKU performance, aging stock and inventory turns.
Analyse demand patterns and support decisions on stock adjustments and purchasing requirements.
Ensure ERP data accuracy for stock, pricing, cost and lead times.
Support new product launches with initial stocking and sample inventory planning.
Cross-Functional Liaison with UK Teams
Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics.
Communicate operational priorities and issues clearly, ensuring timely resolution.
Maintain strong relationships with UK production, planning and customer service teams.
Customer Service & Sample Management Support
Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication.
Manage the relationship with the external sample provider and ensure SLA adherence.
Support sales teams by ensuring adequate stock of sample books, memos and promotional materials.
Commercial Insight & Reporting
Provide operational and inventory reports to support forecasting, budgeting and decision-making.
Track warehouse KPIs, purchasing performance, service metrics and sample turnaround.
Identify cost-saving opportunities, efficiency improvements and service enhancements.
Skills, Experience & Qualifications
Required
3-7 years' experience in operations, warehouse leadership, supply chain or purchasing.
Hands-on leadership experience managing hourly warehouse staff.
Strong organisational and multitasking skills across varied responsibilities.
Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar).
Strong Excel and analytical capability.
Excellent communication skills; confident working across teams and geographies.
Ability to operate independently, make decisions and manage workload with minimal supervision.
Preferred
Experience in textiles, manufacturing, distribution or materials-based industries.
Background supporting commercial or customer service teams.
Experience liaising with international teams or suppliers.
Key Competencies
Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure.
Commercial Awareness: Understands stock health, costs and service impacts.
Problem Solving: Quickly identifies issues and resolves them proactively.
Communication: Clear, timely, structured communication with US and UK teams.
Organisation & Accuracy: Maintains high-quality documentation, stock records and processes.
Adaptability: Comfortable wearing multiple hats and shifting between tasks.
Camira Values
Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
$58k-86k yearly est. 5d ago
Unit Manager (UM) - Sign On Bonus
The Laurels of Sandy Creek 2.7
Manager job in Wayland, MI
$10,000 Sign On Bonus for FT RN Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state RN nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred but not required * or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call " The Laurel Way of Caring
$59k-73k yearly est. 2d ago
Customer Service Manager
Innovative Client Connections
Manager job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-70k yearly est. 1d ago
Customer Service Manager
Hexarmor 3.4
Manager job in Grand Rapids, MI
HexArmor is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor , we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere.
JOB SUMMARY
The Customer Service Manager at HexArmor will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We're looking for a resourceful problem-solver who thrives in dynamic environments-someone with strong communication and organizational skills, systems management expertise, and the ability to multitask.
Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth.
LOCATION
(Onsite) HexArmor Headquarters in Grand Rapids, MI - 640 Leffingwell Ave. NE Grand Rapids, MI 49505
JOB RESPONSIBILITIES
Order Management and Fulfillment
Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing
Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages
Manage priorities and updates for sample and order processing
Customer Service
Provide general support to customers, handling inquiries and requests through various communication channels
Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction
Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction
Hands-on leader who supports daily CSR workflows, escalations, and workload balancing
Shipping and Logistics Coordination
Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets
Collaborate with warehouse management and shipping partners to update delivery status coordination
Data Management and System Improvement
Keep customer and order data up to date in SAP, ensuring accuracy
Manage and refine forecasting tools in JIRA based on business needs
Identify and implement enhancements within our processes and systems to improve operational efficiency
People Leadership and Team Development
Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment
Proven ability to onboard, train, and ramp new CSRs while maintaining service levels
Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning
Ability to motivate, engage, and retain a high-performing customer service team
Experience addressing performance issues constructively and managing corrective action when needed
QUALIFICATIONS
Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence.
Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems.
Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred.
Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes.
Strong knowledge of Key Performance Indicators (KPIs), including:
Customer Satisfaction Score
Order Processing Time
Order Accuracy
Rate of Returns
Perfect Order Rate
Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones
Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment
Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies
Ability to support and lead a team of Customer Service Representatives
EDUCATION AND EXPERIENCE
BS degree preferred
5-7 years of Order Management and Customer Service experience
HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.
If you require a reasonable accommodation during the application or interview process, please let us know.
** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.
$48k-79k yearly est. Auto-Apply 1d ago
Customer Service Manager
Union Bancshares of Benton Inc. 4.1
Manager job in Ada, MI
The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
Essential Functions
Leadership
Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager.
Lead team to provide excellent customer service with the ability to effectively resolve customer issues.
Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards.
Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team.
Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence.
Customer Service & Transactions
Promote good customer experiences by consistently providing best in class customer satisfaction.
Have a developed rapport with the customer base and have knowledge of account ownership.
Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments.
Count, prove, and package currency and coin.
Redeem US Savings Bonds.
Assist in night depository functions.
Assist customers with safe deposit box access in accordance with bank policies and procedures.
Operating TCR machines where applicable including balancing the TCR drawer at the end of the day.
Funding and sales of pre-paid Visa Cards.
Process various transactions related to CDs.
Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed.
Serve as ATM and/or Vault teller as assigned.
Act as a mentor to new employees
Issue instant issue debit cards where applicable.
Other duties as assigned from time to time by the Branch Manager.
Cash Handling & Operational Excellence
Responsible for knowing and adhering to appropriate security and emergency procedures.
Keep customer information in a secured area at all times while maintaining an organized work station.
Maintain knowledge of the bank's policies and procedures.
Cash checks following proper bank procedures, making sure funds are available and collected.
Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate.
Assist in the opening and closing of the branch.
Perform ongoing maintenance of scanners, validators, coin counters, TCR etc.
Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures.
Sales & Referrals
Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities.
Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs.
Lead branch huddles and participate in applicable sales meetings and staff meetings.
Maintain a thorough understanding of all Retail products and services offered.
Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services.
Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions.
Have a good understanding of the bank's lending products.
Other Functions
Familiar with and abides by all bank regulations including but not limited to BSA and OFAC.
Familiar with and abides by all bank regulations
Other duties as assigned by Senior Management.
Working Conditions of the Job
Stationed in a branch within the teller area 95% of working time.
Ability to travel to work at different branches with short notice or as scheduled.
No particular hazards on the job.
Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally.
Requirements
Job Qualifications
Successful completion of the Customer Service Career Path.
Good interpersonal skills including listening, verbal and written communication between coworkers and customers.
Exemplary customer service skills.
Ability to follow directions and be attentive to details and accuracy.
Ability to retain confidential information.
Exemplify professional appearance guidelines as stated within the company policies.
Professional phone etiquette required for both internal and external communication.
Education & Work Experience
High school diploma or equivalent.
Prior cash handling and customer service experience required.
Prior management experience preferred.
3+ years banking experience preferred.
EEO Statement
Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.
$39k-71k yearly est. 60d+ ago
District Manager
Subway-51384-0
Manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 28d ago
District Manager
Subway-12272-0
Manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 28d ago
District Manager: Grand Rapids and Surrounding Areas
Wild Bills Beefjerky 4.1
Manager job in Grand Rapids, MI
We're looking for a District Manager who thrives in a dynamic and high energy environment and can bring a unique mix of industry knowledge and passion for people. The District Manager is passionate about driving sales and operations with integrity. This person will drive results while maintaining a positive and fun culture. In this role, you will have the opportunity to focus on driving consistent growth and profitability in your District, by focusing on sales and operational results.
Reporting to the Regional Manager, you will drive sales and operational results by coaching, developing, and leading your team.
Your Talents:
Responsible for leadership and management of 12-15 retail store locations across the district.
Creates clear responsibilities and processes for district team to standardize processes and measure results.
Ensures District is compliant with company policies, procedures, and standards.
Manages budgets within the district in relation to but not limited to labor and expenses.
Analyze results, strategize, make sound decisions, and takes responsibility.
Persists in accomplishing objectives despite obstacles and setbacks by motivating your team to achieve the highest results.
Coaches and develops your team by building a culture that promotes a positive open team environment for employees and customers through recognition, performance management, listening sessions and team building.
Effectively manages all people responsibilities including recruitment, retention, development, and accountability.
Develops and improves the district by considering multiple and varied viewpoints when addressing problems and opportunities.
Analyzes Profit and Loss to identify individual and district opportunities and performance gaps that will drive results.
Establishes and builds relationships with key partners to support the training, operational and development of the district that will lead to its success.
Models high standards of integrity to create a District culture that aligns with Wild Bill's Core Values.
Requirements
Your Experience:
2-5 years of multi-unit store management experience with a proven track record of driving performance
High School diploma or GED required
The ability to lead, and inspire teams through strong human resource skills
Excellent Interpersonal skills
Solid computer proficiency including PC Window's applications (Excel and Word)
Ability to analyze results, strategize, make sound decisions and take responsibility
Demonstrated financial results in both sales and multi-unit store management
What We'll Offer:
Medical, dental, vision, life insurance benefits.
Merchandise discounts.
Development and growth opportunities
$85k-140k yearly est. 15d ago
District Manager
Subway-12556-0
Manager job in Grand Rapids, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-141k yearly est. 28d ago
District Manager
Subway-3981-0
Manager job in Grand Rapids, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
•
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-141k yearly est. 12d ago
District Manager
Subway-66420-0
Manager job in Wyoming, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-141k yearly est. 27d ago
District Manager
Subway-50515-0
Manager job in Wyoming, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-141k yearly est. 27d ago
Administrative Manager of Clinic Operations
Insight Hospital & Medical Center
Manager job in Coldwater, MI
The Administrative Manager of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals.
Duties:
Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%).
Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%).
Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%).
Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%).
Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%).
Performs other duties as assigned (5%).
Qualifications:
Education: Bachelor's degree
Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills.
Years of Experience: Five years of supervisory experience.
Physical Requirements:
Work is sedentary and light.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer
$40k-69k yearly est. 60d+ ago
District Manager
Subway-34955-0
Manager job in Charlotte, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 27d ago
QSR District Manager - Up to $95k
Gamma III Ltd./Tria Co-BK, Arby's, Wendy's
Manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King General Managers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach General Managers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King General Manager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our General Managers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
$90k yearly 7d ago
District Manager- QSR leader! Up to $95k
Gecko Hospitality
Manager job in Niles, MI
Job Description
DISTRICT MANAGER - BURGER KING
Southern Michigan / Elkhart, IN Market
Market Territory
• Niles, MI
• Coldwater, MI
• Adrian, MI
• South Bend, IN
• Elkhart, IN (3 locations)
About the Opportunity
We are seeking a hands-on, energetic District Manager to oversee multiple Burger King locations across Southern Michigan and Elkhart, Indiana. This role requires a leader with a great personality who is friendly, uplifting, and skilled at elevating teams. The ideal candidate understands that Burger King General Managers work in the trenches during peak hours (11 AM-2 PM and 5 PM-7 PM) and can coach managers to be team players who lead by example while maintaining positive work environments.
Key Responsibilities
• Oversee operations for multiple Burger King locations ensuring operational excellence
• Provide hands-on leadership supporting GMs and teams during peak hours (11 AM-2 PM, 5 PM-7 PM)
• Coach General Managers to be hands-on leaders who work alongside their teams
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Foster positive, uplifting work environments that motivate and engage staff
• Lead by example demonstrating team player mentality and hands-on approach
• Conduct regular restaurant visits ensuring compliance with operational standards
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Implement training programs and coaching strategies to elevate team performance
• Maintain brand standards while adapting to smaller staff operations
Required Qualifications
• Burger King General Manager experience PLUS multi-unit management experience (Burger King or other QSR)
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Hands-on leadership style with willingness to work alongside teams during peak hours
• Great personality - friendly, uplifting, and skilled at motivating teams
• Experience maintaining positive work environments under pressure
• Strong understanding of operations with smaller staff sizes
• Preferred backgrounds: Burger King, Taco Bell, Popeyes, KFC, Wendy's, Rally's/Checkers
• McDonald's candidates considered IF they can clearly articulate why they're interested in more hands-on BK environment
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
The Burger King Difference
Burger King operates differently than larger-staffed brands like McDonald's. Our General Managers must be in the trenches assisting wherever needed during prime busy hours (11 AM-2 PM and 5 PM-7 PM). We need team players who lead by example and maintain positive work environments even during the busiest times. Our District Managers must coach and model this hands-on approach while elevating team performance across all locations.
Note for McDonald's Candidates
We are open to candidates from McDonald's, but candidates must understand the operational differences. McDonald's typically has larger staff sizes with various department managers, allowing GMs to be less hands-on. Burger King requires GMs who work directly alongside their teams during peak hours. If you're coming from McDonald's, be prepared to articulate why you're interested in this more hands-on leadership environment.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Professional development and growth opportunities
If you're a hands-on, uplifting leader with Burger King GM experience and multi-unit expertise who thrives on working alongside teams and elevating performance, we want to hear from you!
$90k yearly 12d ago
Customer Service Manager
Innovative Client Connections
Manager job in Kalamazoo, MI
ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
Our Support. Your Success.
Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action!
Our strong industry position creates a stable workplace where you can feel secure in your success.
Benefits
As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed!
We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy!
Paid training
Base pay plus commissions and bonuses
Travel opportunities
Health benefits at management
Additional cash rewards
Job Responsibilities
You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team.
Other responsibilities of the Management Trainee position include:
Greeting and assisting customers ascertaining with their wants and needs
Answering customer questions and inquiries regarding products and services
Seeking out information and knowledge regarding new products
Setting and achieving personal goals
Presenting pricing, preparing contracts and processing transactions
Placing orders and locating stock
Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security
Participating in merchandising and product displays
Qualifications
Job Requirements
As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed!
Other requirements of the Management Trainee role include:
Experience as an Associate or Consultant in a sales or customer service environment
Enthusiasm for a career as a Manager
Must be coachable and hard-working
Desire to set and exceed goals
Ability to grasp new concepts and learn new skills
Ability to perform well while being a team player
Comfortable working with clientele and ability to provide excellent customer service
Willing to work non-traditional business hours including nights, weekends and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-70k yearly est. 60d+ ago
District Manager
Subway-1683-0
Manager job in Wyoming, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
The average manager in Kalamazoo, MI earns between $36,000 and $95,000 annually. This compares to the national average manager range of $37,000 to $92,000.