About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$29k-34k yearly est. 1d ago
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Store Manager
Paper Source 4.3
Manager job in Louisville, KY
Classification
Full-Time
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.
• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.
• Build your team through engagement, motivation and coaching; assess performance proactively and timely.
• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.
• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.
• Develop the store team based on their individual strengths and through engagement, coaching and feedback.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager.
• Communicate with your store team respectfully and with urgency on key issues and messages.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.
• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.
• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.
• Understand issues of shrink and expenses, holding the store team accountable to do the same.
Knowledge & Experience
• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.
• Experience in leading, managing and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive key financial results.
• Ability to organize, plan and prioritize workload.
• Manage your own time efficiently and effectively.
• Able to delegate and to work through others well.
• Communicate clearly and comfortably across all levels of the business.
• Build collaborative working relationships at all levels.
• Deliver honest and constructive feedback, holding team members accountable when necessary.
• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.
• One to two years of supervisory experience required; two plus years retail experience preferred.
Expected Behaviors
• Prioritize customer experience above all else.
• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.
• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity.
• Drive results.
• Provide feedback, coaching and development.
• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.
• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.
• Address issues proactively.
• Make good decisions and engage in solution-based problem solving.
• Is comfortable with ambiguity.
• Show adaptability and work with a sense of urgency all the time.
• Maintain positivity.
• Remain discreet and unbiased.
• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.
Full Job Description: *********************************************************
$30k-41k yearly est. 1d ago
District Manager - Tennessee Valley Region (MS-TN-KY-AL)
Aldi 4.3
Manager job in Bowling Green, KY
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Mississippi, Tennessee, Southern Kentucky and Northern Alabama
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
$95k yearly 10d ago
District Manager
NuCO2 4.3
Manager job in Louisville, KY
Duties and Responsibilities:
Manage a team responsible for overall safety, work processes, and daily execution of these depots.
Ensure the Area Managers, Depot Managers and Supervisors are aware of future business vision and direction and set expectations to meet Key Performance Indicators for the various goals of each depot to achieve financial growth.
Strong focus is placed on the ongoing development of the Area Managers, Depot Managers and Supervisors.
Enforces compliance with administrative policies, procedures, OSHA safety rules, and DOT governmental regulations.
Performs or provides guidance to subordinates on interviewing, hiring, training, rewarding performance, and counseling of employees.
Confers and communicates on a regular basis with Vice President of Field Operations, Engineering & Production, Delivery Service Supervisors, Scheduling Manager, Safety Director, Regional Sales Manager, Human Resources, Operations Managers and Depot Supervisors/Managers to ensure company policies are disseminated and adhered to.
Reviews and analyzes expenditure, financial, and operations reports to determine need for expansion of existing schedules, resource allocation and expansion/consolidation of routes to improve operational efficiency.
Visits each facility within the District as needed (minimum of once a year to each depot) and evaluates in the areas of uniformity, safety compliance, condition and cleanliness of facility, operational condition of equipment and inventory levels. Identifies potential productivity projects to enhance efficiency or reduce expense.
Develops short range operation plans based on company goals and objectives which include resource requirements, process improvements, safety compliance, efficiency, customer service, and process control.
Develops short range staffing plans to meet company objectives which includes recruitment, training, and performance reviews.
Directs investigations into causes of customer or employee complaints, accident/incident reports, and responds accordingly as required.
Reviews and signs off direct report's payroll, vacation, and sick/personal time.
Interviews, hires, and trains employees for departments.
Conducts performance reviews on a consistent basis.
QUALIFICATIONS:
A minimum of five years of experience as a supervisor of a remote field-based team of employees preferred.
Experience in facilitating and managing operations while improving productivity and quality throughout organization.
Strong management attributes and successful experience in both leadership of people and the ability to define future business vision and direction.
Extensive operations leadership and management experience including multiple years' experience in distribution environment.
Possesses extensive knowledge of financial metrics and operations-specific budget requirements.
Very strong problem solving and analytical skills and should be a systematic thinker.
Proven ability to work with management and staff to execute operation plans within cost, quality, and time requirements.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Effectively write reports, business correspondence, and procedure manuals.
Effectively present information and respond to questions from groups of managers, customers, and the public.
$74k-131k yearly est. 20d ago
Customer Service-Respiratory and Sleep
Quipt Home Medical, Corp
Manager job in Wilder, KY
Requirements
Job Requirements
Excellent organizational and time management skills
Extreme attention to detail is required
Must possess exceptional communication and customer service skills
Strong Computer skills
Team player who is able to multitask
Professional appearance and positive attitude are essential!
Able to pass a background check
Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
Healthcare: 2 years
Respiratory/sleep background a plus, but not required.
$33k-61k yearly est. 60d+ ago
Neuroscience District Manager - Lexington, KY
Amplity
Manager job in Lexington, KY
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
Intra-Cellular Therapies Inc. a Johnson & Johnson (“J&J”) company is headquartered in Bedminster, NJ. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. We have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.”
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *********************
Johnson & Johnson has entered into an agreement to acquire Intra-Cellular Therapies, Inc, a biopharmaceutical company focused on the development and commercialization of therapeutics for central nervous system (CNS) disorders. With a differentiated commercialized therapy and promising clinical-stage pipeline that complements our current areas of focus, this acquisition brings us one step closer to achieving our ambition of becoming the #1 neuroscience company worldwide.
Intra-Cellular Therapies, a Johnson & Johnson company, is on the path to be the #1 leader in neuroscience. With an exceptional suite of products and a commitment to transforming patient lives, we are expanding our CAPLYTA medical team to support our growing impact in psychiatry.
The District Manager has overall responsibility for leading and developing a sales team that drives high impact customer interactions, yielding strong sales performance in an ethical and compliant manner. The District Manager inspires accountability, initiative, creativity, and engagement across their team while exceeding sales forecasts and operating within assigned budgets. They are also accountable for embodying and communicating Intra-Cellular's corporate vision of delivering innovative treatments to improve the lives of individuals with neuropsychiatric, neurologic, and other disorders to improve the lives and reduce the burden on patients and caregivers.
The District Manager will have responsibility for staffing and developing their team. Responsibility also includes the creation of local strategic plans that are driven by high impact resource allocation decisions. DMs will assume ownership and the management of a wide range of customer interactions as well as accountability for the highly effective application of the budget and expenses within their assigned customer base.
We are looking for first-line leaders who have a passion for patients, tenacity for results, ability to adapt and evolve, and entrepreneurial thirst for working in an energizing and winning culture.
Job Responsibilities:
Recruits and selects team members (Neuroscience Sales Representatives) and oversees their training and development. Establishes a high-performance team built on a culture of trust and collaboration, ethical and compliant behaviors, and a dedicated focus on science-driven customer interactions.
Ensures all representatives meet/exceed product and brand strategy training targets - including approved product attribute/claims understanding, awareness of competitive products, as well as related disease and patient management strategies. Shares learnings, information, and best practices with appropriate internal stakeholders.
Sets ambitious performance and productivity objectives that support the achievement of business objectives as well as meeting or exceeding DM field deliverables.
Provides consistent feedback and coaching to direct reports to enhance their scientific and disease state expertise in order to improve the impact of their customer interactions.
Expected to provide daily coaching by completing field coaching summaries leading to effective mid-year and annual feedback discussions with direct reports.
Leads team in strategic analyses of their geography; uncovering key opportunities for growth and adapting activities to fit local dynamics. Uses analytical framework to identify business opportunities and helps the sales team incorporate new perspectives and ideas. Effectively and efficiently manages resource allocation, including trade-off decisions across customers and representatives. Works with Regional Sales Director when appropriate to make trade-offs within a larger geography.
Conducts regular field visits with each representative to assess performance, skills, and support development through coaching and modeling. Provides timely written and verbal individualized coaching, feedback and encouragement. Supports representative functional and career growth.
Routinely monitors all pertinent region data sets and updates region business plan/tactics appropriately. Develops a plan to maximize the region's performance impact and the utilization of resources (e.g., sales calls, samples, promotional speaker programs, etc.) to support appropriate usage of Lumateperone.
Works collaboratively with other functional areas to identify and respond to local opportunities and customer needs. Does so by serving as a resource within one's region and by appropriately leveraging the expertise of others (e.g., Managed Markets ADs, Medical Affairs, Sales Operations, etc.). For select HCP/Accounts, leads/coordinates with customer team to develop customer strategy.
Works with the Regional Sales Director to develop and maintain local business plans that ensures achievement of all KPI goals and delivery on all sales objectives. Capitalizes on formulary approvals and other opportunities through effective implementation of the strategic and pull-through plans.
Complete all company and job-related training as assigned within the required timelines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Requirements:
Must have a Bachelor's degree.
Must have 5+ years of pharmaceutical or healthcare sales experience required; launch experience and CNS experience are highly preferred.
Must have at least 2+ years of field sales management experience.
Must have strong sense of self-motivation/initiative, excellent decision-making judgment, strong teaming/collaboration skills (across functions) and the ability to learn and adapt to environment in order to overcome obstacles. Must be resilient and adaptable - ability to recover from setback and problems and learn from mistakes.
Demonstrated success in translating vision and strategy into tactical plans to drive business; ability to develop and execute localized business plans.
Experience interacting with KOLs, organized customers, and managed care organizations.
Effective communication, presentation, and decision-making skills. Exceptional ability to clearly communicate and articulate strategy and tactics in a way that motivates and energizes their team.
Thorough understanding of customer segments and area market dynamics and competitive landscape within neuroscience. Strong business analytic skills and ability to effectively analyze metrics to assess progress against objectives.
Manages all aspects of required administrative work.
Must be willing to travel up to 75% or as needed based on Company needs.
Must be able to perform all essential functions of the position, with or without reasonable accommodation.
#ITCIBuild2025
Salary range for this position: $130,000.00 - $205,000.00
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via ************************************** . internal employees contact AskGS to be directed to your accommodation resource.
About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *********************
Preferred Skills:
Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.
We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
$130k-205k yearly Auto-Apply 36d ago
District Manager, Neuro - Lexington, KY
8427-Janssen Cilag Manufacturing Legal Entity
Manager job in Lexington, KY
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Pharmaceutical Sales
Job Sub Function:
Sales - Neuroscience (Commission)
Job Category:
People Leader
All Job Posting Locations:
Lexington, Kentucky, United States
:
District Manager, Neuro - Lexington, KY
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/.
Johnson & Johnson has entered into an agreement to acquire Intra-Cellular Therapies, Inc, a biopharmaceutical company focused on the development and commercialization of therapeutics for central nervous system (CNS) disorders. With a differentiated commercialized therapy and promising clinical-stage pipeline that complements our current areas of focus, this acquisition brings us one step closer to achieving our ambition of becoming the #1 neuroscience company worldwide.
Intra-Cellular Therapies, a Johnson & Johnson company, is on the path to be the #1 leader in neuroscience. With an exceptional suite of products and a commitment to transforming patient lives, we are expanding our CAPLYTA medical team to support our growing impact in psychiatry.
The District Manager has overall responsibility for leading and developing a sales team that drives high impact customer interactions, yielding strong sales performance in an ethical and compliant manner. The District Manager inspires accountability, initiative, creativity, and engagement across their team while exceeding sales forecasts and operating within assigned budgets. They are also accountable for embodying and communicating Intra-Cellular's corporate vision of delivering innovative treatments to improve the lives of individuals with neuropsychiatric, neurologic, and other disorders to improve the lives and reduce the burden on patients and caregivers.
The District Manager will have responsibility for staffing and developing their team. Responsibility also includes the creation of local strategic plans that are driven by high impact resource allocation decisions. DMs will assume ownership and the management of a wide range of customer interactions as well as accountability for the highly effective application of the budget and expenses within their assigned customer base.
We are looking for first-line leaders who have a passion for patients, tenacity for results, ability to adapt and evolve, and entrepreneurial thirst for working in an energizing and winning culture.
Job Responsibilities
Recruits and selects team members (Neuroscience Sales Representatives) and oversees their training and development. Establishes a high-performance team built on a culture of trust and collaboration, ethical and compliant behaviors, and a dedicated focus on science-driven customer interactions.
Ensures all representatives meet/exceed product and brand strategy training targets - including approved product attribute/claims understanding, awareness of competitive products, as well as related disease and patient management strategies. Shares learnings, information, and best practices with appropriate internal stakeholders.
Sets ambitious performance and productivity objectives that support the achievement of business objectives as well as meeting or exceeding DM field deliverables.
Provides consistent feedback and coaching to direct reports to enhance their scientific and disease state expertise in order to improve the impact of their customer interactions.
Expected to provide daily coaching by completing field coaching summaries leading to effective mid-year and annual feedback discussions with direct reports.
Leads team in strategic analyses of their geography; uncovering key opportunities for growth and adapting activities to fit local dynamics. Uses analytical framework to identify business opportunities and helps the sales team incorporate new perspectives and ideas. Effectively and efficiently manages resource allocation, including trade-off decisions across customers and representatives. Works with Regional Sales Director when appropriate to make trade-offs within a larger geography.
Conducts regular field visits with each representative to assess performance, skills, and support development through coaching and modeling. Provides timely written and verbal individualized coaching, feedback and encouragement. Supports representative functional and career growth.
Routinely monitors all pertinent region data sets and updates region business plan/tactics appropriately. Develops a plan to maximize the region's performance impact and the utilization of resources (e.g., sales calls, samples, promotional speaker programs, etc.) to support appropriate usage of Lumateperone.
Works collaboratively with other functional areas to identify and respond to local opportunities and customer needs. Does so by serving as a resource within one's region and by appropriately leveraging the expertise of others (e.g., Managed Markets ADs, Medical Affairs, Sales Operations, etc.). For select HCP/Accounts, leads/coordinates with customer team to develop customer strategy.
Works with the Regional Sales Director to develop and maintain local business plans that ensures achievement of all KPI goals and delivery on all sales objectives. Capitalizes on formulary approvals and other opportunities through effective implementation of the strategic and pull-through plans.
Complete all company and job-related training as assigned within the required timelines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Requirements
Must have a Bachelor's degree.
Must have 5+ years of pharmaceutical or healthcare sales experience required; launch experience and CNS experience are highly preferred.
Must have at least 2+ years of field sales management experience.
Must have strong sense of self-motivation/initiative, excellent decision-making judgment, strong teaming/collaboration skills (across functions) and the ability to learn and adapt to environment in order to overcome obstacles. Must be resilient and adaptable - ability to recover from setback and problems and learn from mistakes.
Demonstrated success in translating vision and strategy into tactical plans to drive business; ability to develop and execute localized business plans.
Experience interacting with KOLs, organized customers, and managed care organizations.
Effective communication, presentation, and decision-making skills. Exceptional ability to clearly communicate and articulate strategy and tactics in a way that motivates and energizes their team.
Thorough understanding of customer segments and area market dynamics and competitive landscape within neuroscience. Strong business analytic skills and ability to effectively analyze metrics to assess progress against objectives.
Manages all aspects of required administrative work.
Must be willing to travel up to 75% or as needed based on Company needs.
Must be able to perform all essential functions of the position, with or without reasonable accommodation.
#ITCIBuild2025
Salary range for this position: $130,000.00 - $205,000.00
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via
*******************/contact-us/careers
. internal employees contact AskGS to be directed to your accommodation resource.
About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/.
Required Skills:
Preferred Skills:
Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management
The anticipated base pay range for this position is :
$130,000-$205,000
Additional Description for Pay Transparency:
$130k-205k yearly Auto-Apply 27d ago
General Manager
Twin Peaks Restaurant 4.0
Manager job in Hurstbourne, KY
GENERAL PURPOSE OF THE JOB This job requires the General Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The General Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of a General Manager include, but are not limited to:
* Must follow proper Twin Peaks Girl Audition Guidelines
* Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
* Ensure that alcohol is always served responsibly and in accordance with the law
* Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
* Hold kitchen staff accountable to standards, safety, and sanitation guidelines
* Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
* Effectively coach and counsel
* Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
* Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
* Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
* Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
* Maintain organized and updated training schedules, programs and materials for new employees
* Effectively execute training and development programs including personal development
* Consistently manage the execution of Performance Based Scheduling
* Practice sound inventory control
* Dress and act professionally each day to set a good example for all employees
EDUCATION and/or EXPERIENCE
Must have leadership experience in high-volume restaurants and/or bars.
LANGUAGE SKILLS
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
REASONING ABILITY
Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.
CERTIFICATES, LICENSES, REGISTRATIONS
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the General Manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The General Manager is occasionally required to sit. The General Manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the General Manager is regularly exposed to fumes or airborne particles from the kitchen. The General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area.
$33k-41k yearly est. 60d+ ago
Customer Service Manager II
Blueprint30 LLC
Manager job in Louisville, KY
ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs.
Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client.
Participates on task force or project teams that focus on strengthening client relationships.
Designs and executes improvements for process and procedures so that established goals are met.
Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products.
Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution.
Communication: Actively and consistently communicates with clients and internal teams.
Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues.
Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery.
Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base.
Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed.
Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment.
Within years of experience, must possess at least 5 years of successful business leadership experience.
Progressive management experience in consulting or large corporate environment.
Experience or familiarity in the Retirement Services industry a must.
Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations.
Bachelor's Degree or its equivalent in education and experience
$30k-55k yearly est. 18h ago
Customer Service Manager II
Adpcareers
Manager job in Louisville, KY
ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs.
Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client.
Participates on task force or project teams that focus on strengthening client relationships.
Designs and executes improvements for process and procedures so that established goals are met.
Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products.
Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution.
Communication: Actively and consistently communicates with clients and internal teams.
Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues.
Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery.
Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base.
Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed.
Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment.
Within years of experience, must possess at least 5 years of successful business leadership experience.
Progressive management experience in consulting or large corporate environment.
Experience or familiarity in the Retirement Services industry a must.
Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations.
Bachelor's Degree or its equivalent in education and experience
$30k-55k yearly est. 18h ago
District Manager - District 2928 Louisville KY
Advance Stores Company
Manager job in Louisville, KY
What is a District Manager?
A District Manager is the senior leader in the district. The District Manager must be knowledgeable of all facets of store operations in order to successfully grow Retail and Commercial market share. Each District Manager must be committed to leading and inspiring our team, helping our DIY and Commercial customers succeed, while growing sales and profitability with integrity.
Primary Responsibilities
Achieve or exceed district total sales and profitability goals
Ensure commercial customer retention & relationship growth in the market
Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
Ensure proper staffing levels throughout the district
Ensure execution of all inventory & operational standards within the district
Conduct regular store visits providing action plans to achieve full market potential.
Teach business acumen by review of profit and loss statement with GM's
Communicate effectively and appropriately to stores and support staff
Embrace diversity and foster a respectful environment for both customers and team members
Secondary Responsibilities
Assist region/area in other functions upon request
Success Factors
Knowledge of store operations and processes
ASE P2 certified or ASE ready equivalent
Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
Accountability, coaching & feedback skills
Ability to execute and train all store operational processes, procedures and team member/customer standards
Ability to use and train, testing and diagnostic equipment for DIY services
Effectively use Excel, Word, Outlook and PowerPoint computer programs
Essential Job Skills Necessary for Success as a District Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required, PowerPoint preferred)
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc.
Ability to fully understand all facets of the business and excel in an integrated operating model (including DIY, Commercial, PDQ and Hub operations)
Define problems, collect information, establish facts, draw valid conclusions and effectively resolve issues independently
Think strategically, analyze issues and options, and effectively manage and facilitate change
Effectively delegate and supervise projects to ensure timely and quality execution
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a District Manager up for Success
3-5 years of experience managing a team of 10- 20 General Managers who supervise from 10-30 Team Members in a fast-paced and highly dynamic retail environment
Proven track record in meeting sales and gross margin targets in a multi-unit environment
Successful experience managing profitability; proven financial and business acumen
Education
High school diploma or general education degree (GED) Bachelor's degree in business or a related area preferred
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for bonus based on individual and group performance.
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$68k-114k yearly est. Auto-Apply 3d ago
Assistant Manager, Brothers Bar & Grill, Newport, KY
Brothers Bar & Grill 4.0
Manager job in Newport, KY
Requirements
* Must be at least 21 years old
* Previous bartending and/or serving experiences
* Outstanding organization and time management skills
* Highly motivated for success
* Engaging personality and ability to lead by example
* Desire to grow with a rapidly expanding company, currently located in 10 states
* Able to lift up to 50 pounds
Benefits include:
Paid vacation
Health Insurance
Dental insuranc
Vision insurance
401K
$51k-63k yearly est. 13d ago
Assistant Manager
Watson Apparel Co 4.1
Manager job in Louisville, KY
All Star Elite is looking for an efficient & organized Assistant Store Manager to help oversee our Mall St. Matthews (KY) location!
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Typical Duties:
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
$29k-37k yearly est. Auto-Apply 60d+ ago
Assistant Department Manager- BNC Starbucks UK Bookstore Cafe
Bncollege
Manager job in Lexington, KY
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Assistant Department Manager in our BNC Starbucks Licensee Cafe. In the Cafe you will lead and direct team members within the cafe in the preparation of drinks and food and in increasing customer loyalty and sales. You will be a subject matter expert for your department, but also remain knowledgeable of other operational areas to provide outstanding customer service throughout the store.
Responsibilities
As a Assistant Department Manager in the BNC Starbucks Licensee Cafe you will support all store operations and departments in partnership with the management team. You will manage daily activities of the cafe by leading and training team members to service our customers; ensure the availability, freshness, and quality of products; and drive sales and promotions. You must be knowledgeable about cafe and store operations, provide outstanding customer service; enforce safe food handling and loss prevention practices; and ensure the cleanliness and maintenance of the cafe.
Expectations:
Spend the majority of your time in the cafe preparing food/drinks, modeling exceptional customer service by greeting customers, answering questions, recommending products and providing daily support, direction, and guidance to team members.
Assign work and provide focused direction to café team members to ensure the set up and restocking of displays, wrapping, labeling, dating, and rotating food items for sale is executed daily.
Resolve customer issues and complaints and escalating to senior management when necessary.
Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards. Food handling or safety certification may be required in some locations.
Manage the inventory, stock, and rotation of perishable items.
Operate equipment, troubleshoot breakdowns, maintain supplies and perform preventive maintenance.
Replenish customer service stations, order/receive supplies or products, and take out trash.
Assist with processing sales transactions and/or with training team members to complete transactions.
Conduct regular meetings with team to provide feedback on sales and upcoming promotions.
Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Physical Demands:
Frequent movement within the department and the store.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years' experience in a retail service setting as a manager or a graduate of the Best Seller Program.
High school diploma/GED required.
Previous food handling experience preferred.
High-energy, friendly personality, with strong communication skills to interact with a variety of people.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$32k-56k yearly est. Auto-Apply 1d ago
Assistant Manager - Outlet Of Bluegrass
The Gap 4.4
Manager job in Simpsonville, KY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$24k-36k yearly est. 23d ago
Resort General Manager
Blue Water Hospitality Group, LLC 3.1
Manager job in Cave City, KY
Division: Blue Water Hospitality Location: Jellystone Park at Mammoth Cave, Cave City, KYWorkplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: - Salary range : $65,000-$75,000 - Bonus eligible : 10% - Benefits: Medical/Vision/Dental/401K/Property discounts/Grow with Blue Water Professional Development Program
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE The resort general manager position is a comprehensive professional role in which the leader takes full reporting responsibility for an upscale campground and RV resort. At Blue Water, our property leaders have three main goals- take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including food and beverage management, attractions and amenities, and lodging. This position best suits a resourceful and creative individual motivated by employee and guest engagement and achieving goals.
WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The resort general manager must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively with various audiences. A strong business management acumen is required, with the ability to manage & report on financial results and to utilize multiple systems and technologies proficiently.
As the Resort General Manager overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business.
WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below:
Taking Care of Your People:
Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management.
Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workampers, seasonal employees, and interns.
Oversee time and labor management processes, ensuring accurate tracking of employee hours, compliance with labor laws, and effective scheduling. Implement best practices for labor cost control, monitor attendance patterns, and adjust staffing levels as needed to optimize operational efficiency and maintain productivity.
Actively champion and execute human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Work collaboratively with People Operations Partners to ensure timely and appropriate execution of human resource matters. Ensure fair and consistent treatment and management of team members.
Wowing your Guest:
Train and motivate team members to deliver an exceptional guest experience. Establish and ensure optimal property conditions such as cleanliness, maintenance, and aesthetic appeal and hold team members to high-quality controls.
Resolve and address guest concerns and complaints and seek opportunities to engage with guests.
Oversee and administer guest service portals, tools and resources such as guest communication applications, social media and online review platforms, satisfaction surveys, and onsite tools.
Work collaboratively with amenity or attraction operators to ensure a seamless and consistent guest experience.
Work collaboratively with Food and Beverage outlets to ensure efficient operation, a high level of service, and high degree of quality that aligns with property operational goals.
Work collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies.
Identify and solidify opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement.
Manage Your Business:
Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management. Understand how to flex/flow expenses to align with revenue.
Play a lead role in annual budgeting, forecasting, and financial reporting and actively adhere to all corporate policies, procedures, and guidelines. Identify variances and inaccuracies and provide corrective measures such as flex/flow methodology.
Possess a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborate effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success.
Communicate effectively with corporate operations and support teams to address and resolve property needs. Ensure property operations align and adhere to corporate policies and practices.
Thoroughly understand the market and competitive set, and stay up to date with the industry, regional, and market trends
Provide vision and execution to property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain resort aesthetic and brand guidelines.
Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals
Perform other duties as assigned
Lead by example with reliable and punctual attendance; the hospitality industry is a 24/7 operation and therefore adjusted and irregular hours will be required.
WHAT YOU BRING
Bachelor's degree in Business, Hospitality Management, or another related field is preferred
3-5 years of Tourism or Hospitality Leadership experience
3-5 years of RV Campground experience is required
Food & Beverage experience (F&B) preferred
Safe Serve Certification preferred
Budgeting, Forecasting, and P&L experience required; experience using ProfitSword, PowerBI, or other accounting management and forecasting tools is preferred
Effective use of computer software, sales tracking software, CRM tools, and social media
Competitive nature with a strong desire to Win!
Prior experience managing payroll and the employee life cycle utilizing an automated system
Ability to adapt quickly and lead others through change
Ability to manage multiple projects and work assignments
Strategic thinker!
PHYSICAL REQUIREMENTS
This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include:
Ability to stand or walk for extended periods
Ability to lift or carry 25-45 pounds occasionally
Ability to climb stairs and navigate uneven terrain across the resort property
Ability to move quickly in emergency situations
Physical stamina to work long hours and potentially varied shifts
Tolerance for indoor and outdoor work environments, including exposure to variable weather conditions
Ability to bend, stoop, kneel, or reach as needed
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$28k-42k yearly est. Auto-Apply 22d ago
Food Champion - Day Time - Urgently Hiring
Taco Bell-Hardinsburg, Ky
Manager job in Hardinsburg, KY
Learn More About the MRCO Family at ******************** with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life.
This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping. A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Attendance
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
Initiative and Energy
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion)
EEO
- MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older).
Benefits
- Competitive Pay
- Early Pay with the Rain App
- Flexible schedule
- Paid Time Off
- Free meal during shift
- Career Path Opportunities
- 401k, Health/Dental/Vision
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
$27k-40k yearly est. 60d+ ago
Assistant Store Manager - Rural King
Rural King Supply 4.0
Manager job in Maceo, KY
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$29k-34k yearly est. 1d ago
District Manager - Tennessee Valley Region (MS-TN-KY-AL)
Aldi 4.3
Manager job in Paducah, KY
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Mississippi, Tennessee, Southern Kentucky and Northern Alabama
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
$95k yearly 10d ago
Shift Manager - Urgently Hiring
Taco Bell-Hardinsburg, Ky
Manager job in Hardinsburg, KY
Learn More About the MRCO Family at ******************** with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! Role: The Shift Manager will support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Responsibilities and Accountabilities:
Ensuring Consistent Customer Satisfaction
- Executes the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
- Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensures that all employees present a neat clean appearance and wear company uniform.
- Personally demonstrates that the Customer needs are the highest priority.
- Ensures food safety, quality and accuracy of orders.
- Resolves customer complaints quickly while maintaining positive customer relations.
- Greets customers with a smile, is polite and pleasant when speaking with customers.
- Works with urgency.
- Works with management and fellow employees.
- Cooperates with peers - works with fellow employees as part of a team, helps others when they need a hand.
Developing People
- Provides regular feedback to the RGM on the performance of Team Members.
- Provides ongoing constructive and complimentary feedback to Team Members.
- Actively participates in the training of Team Members.
- Handles conflicts constructively and works with RGM to achieve resolution.
Act Like an Owner
- Assists in Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.
- Oversees proper product preparation, rotation, portioning, cooking and holding times.
- Assists RGM with facility maintenance and ensure health and safety standards are followed at all times.
- Performs other duties as required by manager.
Job Requirements and Essential Functions:
- Strong preference for internal promote form Hourly Champion position.
- Must be at least 18 years old.
- Must have reliable transportation.
- Able to do basic business math.
- Able to stock shelves and coolers.
- Able to oversee and manage subordinate employees and provide direction.
- Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
- Able to clean the parking lot and grounds surrounding the restaurant.
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
- Demonstrates a positive and enthusiastic attitude with co-workers.
- Must pass background check criteria.
Attendance
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
Initiative and Energy
- Acts without being told, goes beyond what is simply required and maintains a high activity level.
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
EEO
- MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older).
Benefits
- Competitive pay
- Early Pay with the Rain App
- Flexible schedule
- Paid vacation time
- Free meal during shift
- Bonus Program
- Career Path Opportunities
- 401k and Health/Dental/Vision
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”