In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. This position is responsible for the operational and managerial duties of Chick-fil-A across the Hersheypark Entertainment Complex, as well as assisting the Concessions Area Manager with any additional needs. This position will lead an operating staff of over 50 team members while monitoring financial performance, ensuring sweet service for our guests, and adhering to federal and state compliance regulations for food safety. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job):
Supervise and facilitate concessions operations at assigned outlets. Identify potential issues relating to food safety, customer service, staffing, wait times, and more. Resolve issues through allocating staffing and resources in order to prevent problems from growing and spreading.*
Identify training opportunities and make recommendations to F&B management and training teams in order to improve employee performance and engagement.*
Monitor employee work and provide on the spot training, coaching, leadership, and instruction to F&B team members. Consistently model and demonstrate proper attitude and behavior to team members. Ensure that the team is properly coached on how to do their job.*
Provide formal leadership to a large team through effective direction, support, development, coaching, and evaluation. As needed, discipline employees while following all company protocols and disciplinary action plans, up to and including termination.*
Monitor financial results for area(s) of responsibility and take corrective action as necessary. Review labor and other expenses to identify potential issues. Control expenses through effective staffing, waste monitoring, and resource management.*
Understand menu offerings, presentations, and brand standards for Chick-fil-A. Be an expert on all areas of food service within the assigned area in order to demonstrate and coach employees to uphold company and brand standards. As needed, fill in to assist with food preparation and service.*
Respond to and resolve customer complaints and issues. Ensure proper resolution in line with guest experience standards.*
Evaluate food and beverage mix, monitor guest satisfaction and trends, adjust and implement operating standards that support the Hersheypark vision and mission. Make recommendations to improve product offerings.
Perform other duties as assigned.
Qualifications:
Minimum of 1 year of related Food & Beverage experience.
Minimum of 1 year supervisory experience.
18 years of age or older
Post-Employment - Ramp Certification, ServSafe Manager, Certified Chick-fil-A Team Leadership Training
Must have a valid Drivers' License
Completion of high school or GED
Knowledge, Skills, and Abilities:
Effective communication, connection, and employee relations skills
Must be friendly, upbeat, and work well with other employees and be able to interact with guests
Experience working in fast paced food and beverage environment
Familiarity with monitoring financial information including financial performance and revenue/expense management
Must have the ability to safeguard confidential information
Must be self-motivated to complete tasks and be able to multitask while prioritizing job tasks and assignments
Job Demands: While performing the duties of this job, the employee is required to:
Reaching Forward Frequent (34-66%)
Climbing Stairs Occasional (
Lifting Frequent (34-66%) (25lbs maximum weight)
Reaching Overhead Frequent (34-66%)
Finger Dexterity Frequent (34-66%)
Hand/Eye Coordination Frequent (34-66%)
Stooping Frequent (34-66%)
Bending Frequent (34-66%)
Sitting Occasional (
Standing Constant (>67%)
Walking Constant (>67%)
This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
Must be able to speak and read the English language.
Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
The position is subject to both environmental conditions. Activities occur inside and outside.
The position is subject to outside environmental conditions. No effective protection from the weather.
Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$48k-65k yearly est. 7d ago
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Operations Manager
Judge Direct Placement
Manager job in East York, PA
Our client, an International Manufacturing Company, is currently seeking an Operations Manager.
Responsibilities:
*Set clear performance expectations for direct and matrixed teams aligned with strategic goals.
*Lead production operations to meet targets in safety, CI / COE, quality, delivery, cost, engagement, and talent growth.
*Drive continuous improvement and standardization across departments to enhance safety, quality, inventory, and waste reduction.
*Make strategic decisions on policies, resource allocation, and execution to meet business objectives.
*Align production and material planning with customer demand, managing the full value stream for quality and cost efficiency.
*Support S&OP processes, manage budgets, allocate resources, and determine staffing to meet operational needs.
*Collaborate with support teams to ensure adequate resources and operational support.
*Monitor performance, provide coaching, and foster a culture of accountability, mentorship, and engagement.
*Lead workforce planning and talent development aligned with business priorities and seasonal needs.
Qualifications:
*Bachelor's degree in Engineering, Manufacturing, or Technology is preferred.
*10 years of experience in industrial manufacturing
*4+ years of management level experience within a manufacturing environment
*Experience with managing salaried level employees
*Proven track record of driving formal process improvements and optimizing production efficiency.
*Experience within a High Mix/ Low Volume environment is required.
*Strong background with industrial processes such as stamping, plating, and experience with tool/die equipment.
Great opportunity to join an amazing company that will offer growth opportunities, annual bonus, solid benefits and relocation assistance (if needed).
$64k-103k yearly est. 2d ago
Festival Event Site Operations Manager (U.S. Based Freelance Opportunities)
Tait Towers 4.3
Manager job in Lititz, PA
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
We are looking to add great **US-based Freelance Festival Event Site Operations Managers** onto our roster. By applying here you will be considered for upcoming short & long term contracts with TAIT. This application is not for full-time employment.
The Festival Event Site Operations Manager is responsible for overseeing all site-related logistics for large-scale outdoor events, including planning, execution, and closeout. This role manages site operations, on-site teams, and vendors while serving as a key point of contact with clients and department heads. The Site Operations Manager ensures clear communication of project status, coordinates site team and vendor schedules and crew calls, tracks deliverables, and supports a safe, efficient, and well-executed event site.
**Key Responsibilities:**
**Site Operations & Logistics**
+ Manage the day to day activities of the site team & site vendors.
+ Manage and execute all site infrastructure elements from build through break including (but not limited to):
+ Office containers, restrooms, bike rack, fencing, scrim, water & waste management, tenting, heavy equipment & motor pool, tools, tables & chairs, power & HVAC. etc.
**Client Management**
+ Attend client meetings alongside the Client Lead.
+ Manage, track, and respond to daily client requests related to site operations.
+ Participate in department-specific meetings focused on site planning, staffing, guest experience, and execution.
**Project Staffing**
+ Advise on site team hiring process.
+ Oversee site team members during build, show and break.
+ Provide end of project feedback on staffing to the Core Team Staffing Manager and also escalate any staffing concerns during the project (should they occur).
**Team Management**
+ Lead daily department meetings during on-site phases, as appropriate.
+ Establish and manage team communication channels (e.g., Slack, WhatsApp).
+ Collaborate closely with other departments to ensure seamless planning and execution across the site.
+ Act as key personel in Emergency Action Plans and Health & Safety plans.
**Supplier/Vendor Management**
+ Serve as the on-site point of contact for site-related vendors and suppliers.
+ Ensure vendors meet contractual obligations, safety standards, and event timelines.
**Wrap/Post Show Close Out:**
+ Oversee load out and return of all site-related assets.
+ Complete post-event recap reports, including lessons learned and key data points.
+ Upload final documentation, photos, and videos to designated platforms (e.g., Box).
+ Submit department-specific after-action reports and required paperwork.
**Qualifications:**
+ Strong project management experience.
+ Proven ability to evaluate processes, identify efficiencies, and improve workflows.
+ Ability to read, interpret, and thoroughly review site plans, production drawings, and layouts; identify conflicts or gaps; and provide clear, actionable notes and feedback to internal teams, vendors, and clients.
+ Experience developing strategy and collaborating with executive leadership and core teams.
+ Play a key role in communications with all stakeholders and departments.
+ Ability to provide an external perspective and strategic point of view to the team.
+ Guarantee communication paths are frequent and open.
+ Enforce policies & procedures.
+ Ensure that all work conforms to pre-established specifications & standards of TAIT.
+ Take initiative, multi-task, and work positively in a fast-paced environment.
+ Work with discretion, diplomacy, confidentiality, and tact in high-pressure settings.
+ Demonstrate a sense of urgency & act responsively.
+ Work independently as well as within a team environment.
+ Supremely organized, detail-oriented, and thorough.
+ Comfortable working across multiple time zones for meetings/calls.
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
$89k-134k yearly est. 14d ago
Customer Service Manager
Topline Heating & Air
Manager job in Lancaster, PA
Job Type: Full-Time | Exempt Reports To: General Manager
Compensation & Benefits
Salary: $60,000-$70,000 base plus performance-based bonus
Medical, dental, and vision insurance
Paid time off (PTO) and paid holidays
401(k) with company contribution
Opportunities for advancement in a fast-growing company
Stable, year-round work with strong leadership support
About Topline Heating & Air:
Topline Heating & Air is a rapidly growing residential HVAC company serving Lancaster and surrounding areas. Our success depends on delivering an exceptional customer experience during the most critical phase of the journey-from contract signature through installation.
We are seeking a Customer Service Manager who brings structure, accountability, and leadership to a fast-paced, high-volume operation.
The Role:
The Customer Service Manager leads the team responsible for every post-sale customer interaction, including scheduling, coordination, issue resolution, and escalations. This role owns the customer experience between sale and install completion and acts as the operational buffer between customers and install leadership-solving problems before they escalate and keeping installs on schedule.
This is a hands-on leadership role for someone who thrives under pressure, manages people effectively, and drives performance in real time.
What You'll Do:
Lead, coach, and manage Customer Service Representatives handling post-sale customer interactions
Set clear expectations and hold the team accountable to scheduling accuracy, response times, and resolution standards
Own customer escalations from start to finish, de-escalating issues and protecting customer relationships
Oversee install scheduling, confirmations, and dispatch coordination with Install Managers
Ensure clean handoffs from Sales and Permitting to Installation
Track trends, identify root causes, and partner with Operations to drive process improvements
Hire, onboard, and ramp new CSRs as business volume grows
Enforce CRM documentation, communication, and scheduling discipline
What We're Looking For:
3+ years managing customer service, dispatch, or scheduling teams in high-volume environments
Residential home services experience strongly preferred (HVAC, plumbing, roofing, solar, etc.)
Proven experience leading teams of 5-15+ employees
Strong background in scheduling coordination, dispatch, or install logistics
Confident leader who enforces standards and accountability
Calm, professional communicator who performs well under pressure
Data-driven mindset with the ability to adapt quickly in a fast-moving operation
Topline Heating & Air is an Equal Opportunity Employer and a drug-free workplace. Reasonable accommodations are available for qualified individuals.
Apply today to lead the customer experience during our most critical operational phase.
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$60k-70k yearly 7d ago
Customer Service Manager
Dibiase Heating and Cooling Company
Manager job in Coatesville, PA
Job Description
DiBiase Heating and Cooling Company of Coatesville, PA is recruiting a full-time HVAC Customer Service Manager to ensure the delivery of world-class customer service to our clients. Passionate about leading our Customer Service Team and improving the quality and efficiency of the department. You'll also be eligible for awesome benefits that include 100% company-paid medical, dental, life, short term and long term disability, up to 15 days paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings to aid in your success! Would you like to work for an established but growing local company in an essential industry? Do you feel that you are the right fit for this position? If yes, we can't wait to meet you!
Performance Bonus available!
ABOUT DIBIASE HEATING AND COOLING COMPANY
Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!
A DAY IN THE LIFE AS AN HVAC CUSTOMER SERVICE MANAGER
As an HVAC Customer Service Manager, you will be responsible for the efficiency and training of the department, ensuring superb service to our clients. This includes reviewing future schedule for accuracy, reviewing customer correspondence and provide training when needed, create outbound call reports for department, track Customer Service Representative KPI's, verify sold estimates are scheduled in a timely manner, and communicate with other departments to ensure efficiency and productivity.
This is not a remote position. This position requires you to be in the office 40 hours a week.
QUALIFICATIONS
At least three (3) years of related experience in the HVAC Industry.
Service Titan Experience preferred
High school diploma or GED
Can type at least 50 WPM
Independent problem solver
Organized multi-tasker
Computer and MS Office Suite proficiency
Have a positive personality
Leadership and excellent communication skills required
Occasional overtime required
Geographical knowledge of Service Area or ability to read a map required
Are you an organized and detail-oriented professional? Do you think that you can solve issues for all kinds of clients with professionalism and patience? Is being an excellent communicator like second nature? Do you manage your time well and prioritize multiple tasks effectively? If so, we can't wait to hear from you!
$48k-90k yearly est. 24d ago
District Manager- BluFox Mobile Central PA
Blufox Mobile
Manager job in Lebanon, PA
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Requirements
Sales and Leadership
Responsible for supervision and profitability of all stores in assigned area
Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects.
Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations.
Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations.
Conducting regular meetings with all sales staff to assist them in achieving their goals
Operations
Responsible for ensuring all team members are compliant with policies and procedural issues
Maintain standards of appearance as established by Blufox Mobile.
Other duties assigned as needed
Customer Experience (NPS)
Manage NPS (Customer Satisfaction) score for customer interactions within District.
Works with team to ensure excellence in customer service with every customer contact.
Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs.
Benefits
Commission
Medical Plan
Dental Plan
Vision Plan
401K
Vacation, Sick and Personal Time Off
$80k-110k yearly Auto-Apply 60d+ ago
Store Manager - Victoria's Secret - Berkshire - Wyomissing, PA
Victoria's Secret 4.1
Manager job in Wyomissing, PA
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Leads(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $61,000.00
Maximum Salary: $76,300.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$44k-67k yearly est. 51d ago
Customer Service Manager
Goodwill Keystone Area 3.7
Manager job in York, PA
Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.
Duties and Responsibilities
Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.
Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
Ensures training and merchandising guidelines are followed.
Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily.
Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner.
Provides backup to the Production Manager as necessary.
Completes any other assignments designated by the management team.
Collect and deposits all monetary donation from all coin boxes.
Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.
Ensure all policies, manuals and handbooks are followed.
Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
Sales Associate
Qualifications
Education and Experience
High school diploma or GED equivalent.
One (1) year of retail production supervisory experience required.
One (1) year goal setting and tracking experience required.
(For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.)
Skills/Abilities/Qualifications
Must be able to continuously perform repetitive work, at a set pace.
Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel.
Must possess strong interpersonal skills with excellent communication skills.
Must have ability to attend meetings, trainings, and other store related business within the GKA territory.
Willing to transfer to other store locations within GKA system according to company needs.
Bilingual a plus.
Exhibits a high level of integrity and business ethics.
Exhibits a high level of adaptability and flexibility.
Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.
Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently.
Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.
Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance.
Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
$29k-40k yearly est. 13d ago
Retail Experience Manager - Lancaster PA
Best Buy 4.6
Manager job in Lancaster, PA
As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management.
What you'll do
Enable and empower employees to drive world-class customer experiences
Drive employee experience strategy across the micro-market to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micro-market as needed
Basic qualifications
2 years of experience as a supervisor or manager in business, military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
Retail experience
Consumer electronics industry experience
Multi-location retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$31k-42k yearly est. 5d ago
Auto Body General Manager
Fredbeans 4.5
Manager job in New Cumberland, PA
One of the area's largest independently owned Collision Center MSO's, CARSTAR FRED BEANS, needs an experienced Collision Center Manager for our New Cumberland location. Are you looking to actively participate in the development of your shop? Multiple DRP's for our location and a consistent workflow there is plenty of opportunity for the right individual. Our facility is equipped with the latest technology and staffed with factory trained and ICAR Gold technicians. Our estimator is PA Licensed.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Responsible for all facets of the center including production, parts procurement, work dispatch, hiring, training, performance evaluations, and development of collision center personnel.
* Coaches and directs personnel as well as manages situations involving issues related to employee performance and conduct.
* Responsible for monitoring sales revenue, customer satisfaction, expense management, and budget for the department.
* Direct efforts and initiatives with to ensure regulatory compliance with OSHA, EPA, DOT, state, and local regulatory agencies
* Overnight travel up to 4 times per year to participate in 20 Groups for improved operations and business analysis
* Experience with CCCONE Estimating software necessary, Quickbooks experience a plus
* Necessary to be familiar with Insurance company DRP guidelines and practice.
* Maintain a current PA Appraisers license
Excellent Medical benefits, Paid Vacation, 401 K with a company match are just some of the benefits of working with us. We are a large company in multiple states so the growth potential is great! If you feel you have the talent and experience don't miss out on this great opportunity!
Fred Beans Automotive is a veteran friendly and equal opportunity employer
$57k-104k yearly est. 29d ago
District Manager
USA Today Co 4.1
Manager job in York, PA
Gannett Publishing Services York, PA The primary role of the Delivery Manager is to administer company policy and manage an independent contractor carrier workforce. The Delivery Manager is also responsible for growing circulation volumes and revenue within the assigned district, while ensuring subscriber service and satisfaction levels are met or exceeded.
This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.
The Delivery Manager may receive work assignments within many areas of the distribution function, which may include home delivery, single copy delivery, transportation, customer service, and re-delivery operations.
$40k-54k yearly est. 16d ago
Patient Care Assistant Student - DuBois Area School District Program
Penn Highlands Brookville
Manager job in Gap, PA
Application for DuBois Area School District Students Only AS A PATIENT CARE ASSISTANT STUDENT, you'll work closely with our Clinical Nurse Educators and a preceptor to learn the essential duties needed to become a Patient Care Assistant at Penn Highlands DuBois. The course is a combination of classroom time and hands-on training.
* Co-Op begins August 25th, 2025
* Shifts: Varied
* Pay Rate: $13.36/hr - earn while you learn!
* Toward the end of the 6 week course, successful students can apply and be considered for any current Patient Care Assistant positions available at Penn Highlands DuBois only
QUALIFICATIONS:
* Must be at least 16 years old & currently enrolled in high school within the DuBois Area School District
* Must have an interest in patient care and healthcare
* Must be a team player
WHAT WE OFFER:
* Competitive Compensation based on experience
* Shift Differentials
* Professional Development
* Supportive and Experienced Peers
BENEFITS:
* Medical, Dental, and Vision offered the first month after start date
* Paid Time Off
* 403(b) retirement plan with company match
* Flex Spending Account
* 25% discount on all services at Penn Highlands Healthcare facilities
* Employee Assistance Program (EAP)
* Health & Wellness Programs
$13.4 hourly Auto-Apply 60d+ ago
1st Shift Cashiers
Redner's Jobs
Manager job in Palmyra, PA
Cashier
DEPARTMENT: Front End
REPORTS TO: Customer Service Manager / Bookkeeper
FLSA STATUS: Non-Exempt
To operate a cash register and check-stand efficiently and courteously in a manner that will conform with all front-end procedures and company policies. Cashiers are also expected to ensure customer satisfaction by giving prompt and courteous service.
ESSENTIAL JOB FUNCTIONS:
1) Scan grocery orders accurately and efficiently.
2) Correctly identify departments and modifiers that do not scan.
3) Utilized scan and bag technique for maximum efficiency, and bag according to customer requests.
4) Count cash drawer before shift begins, and keep drawer secure at all times.
5) Handle a payment media accurately, and comply with company policy of accountability/cash control.
6) Correctly follow void procedures.
7) Accurately identify produce items and key in their appropriate lookup code numbers.
8) Enforce security policies such as shoplifting, associate purchase policy, bottom of basket (BOB), and the Grapevine.
9) Knowledge of proper store supply procedures.
10) Knowledge of weekly ad and Hot Sheet items.
11) Provide high standards of customer service by properly greeting and thanking customers.
12) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in general housekeeping around the front end area.
2) To help stock shelves or face the store when necessary.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Must have dexterity in hands to be able to scan/key groceries.
2) Must have strong communication skills to ensure excellent customer service.
3) Strong mathematical skills required to run the registers.
4) Must be able to lift up to twenty five (25) pounds up to forty percent (40%) of the time.
5) Must be able to stand upright for the majority of your scheduled work shift.
Note: While this Position Description describes the primary functions of the position, it is not a complete description of all responsibilities. As a retail business, we require flexibility and teamwork. To assure the best possible service to our customers, our associates are frequently called on to perform work other than major job functions listed above.
$24k-31k yearly est. 60d+ ago
Seasonal Laborer (MVO)
Department of The Interior
Manager job in Elverson, PA
Apply Seasonal Laborer (MVO) Department of the Interior National Park Service Hopewell Furnace and Valley Forge National Historical Parks Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents
* How to apply
Summary
This position is located within a National Park Service unit and supports a variety of maintenance and laboring functions throughout the park. The primary responsibilities include performing labor tasks that require moderately heavy physical effort, using common hand tools and power equipment.
The typical seasonal entry-on-duty period is May-Oct but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: 3/22/2026
Summary
This position is located within a National Park Service unit and supports a variety of maintenance and laboring functions throughout the park. The primary responsibilities include performing labor tasks that require moderately heavy physical effort, using common hand tools and power equipment.
The typical seasonal entry-on-duty period is May-Oct but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: 3/22/2026
Overview
Help
Accepting applications
Open & closing dates
12/02/2025 to 04/30/2026
Salary $25.42 to - $29.62 per hour Pay scale & grade WG 4
Locations
5 vacancies in the following locations:
Elverson, PA
King of Prussia, PA
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Temporary - NTE 1039 Hours. The typical seasonal entry-on-duty period is May-Oct but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: 3/22/2026 Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 3502 Laboring
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number NE-1612-HOFU-26-12839983-OC Control number 851310300
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), Career Transition Assistance Program (CTAP)
Videos
Duties
Help
This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. INITIAL CUT OFF IS Tuesday 16 December 2025 Referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled. Duties:
* Operates heavy power equipment such as lawn mowers, chain saws, brush cutters, brush chippers, portable snow blowers, and all types of hand and light power tools (such as shovels, pulaskis, picks, digging bars, rakes, lawn edging equipment, electric drills, etc.), to maintain buildings, grounds, roads, trails, etc.
* Loads and unloads supplies and materials from trucks, trailers, dollies, etc., and performs janitorial duties for buildings and grounds when required.
* Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope.
* Moves heavily loaded wheelbarrows and hand trucks and uses heavy type power mowers including adjusting blades, cleaning and oiling.
* Cuts trees and heavy vegetation with axe, chainsaw, or powered brush cutters; stacks heavy logs, lumber, and sacks of cement, etc.
Requirements
Help
Conditions of employment
* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males
* Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* Driver's License: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
* Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* Housing: Occupancy of government quarters may be offered.
* Minimum Age Requirement: Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or
* (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
Qualifications
To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT):
Must possess the ability to perform the most difficult and complex laboring tasks, including: Operates heavy power equipment such as lawn mowers, chain saws, brush cutters, brush chippers, portable snow blowers, and all types of hand and light power tools (such as shovels, pulaskis, picks, digging bars, rakes, lawn edging equipment, electric drills, etc.), to maintain buildings, grounds, roads, trails, etc. Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers including adjusting blades, cleaning and oiling. Cuts trees and heavy vegetation with axe, chainsaw, or powered brush cutters; stacks heavy logs, lumber, and sacks of cement, etc., Performs janitorial duties for buildings and grounds when required.
If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration. In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job. Experience should be clearly described and documented in your resume. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Address your knowledge, skills and/or abilities in the areas shown in the job-related factors.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience for Wage Grade (WG) positions.
Additional information
ADDITIONAL SELECTIONS: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work performed requires the exertion of moderate to very heavy physical effort. The work involves lifting and moving objects over 50 pounds, and in some cases, carrying 80 to 100 pounds (or more) with assistance.
Working Conditions:
Outside work is usually performed under all kinds of weather conditions. Indoor work is often accomplished in office buildings or in well-lighted, heated, and ventilated areas such as warehouses, loading docks, or trade shops. Frequently exposed to weather and temperature extremes, drafts, noise, dust, and dirt and the possibility of bruises, muscle strains, cuts and scrapes. Work requires the employee to follow proper safety procedures and use standard safety equipment such as gloves, ear protectors, safety glasses, and steel-toe shoes to avoid possible hazards in the work area.
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
* Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
* Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
* Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
* Ability To Do The Work Of The Position Without More Than Normal Supervision (SCREEN OUT)
* Ability To Interpret Instructions, Specifications, etc. (other than blueprints)
* Ability To Use and Maintain Tools and Equipment
* Dexterity and Safety
* Vehicle Operation
* Work Practices (including keeping things neat, clean, and in order)
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 04/30/2026:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 04/30/2026. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
* Select Apply. If you are not logged in, you will be prompted to login or create an account.
* Prompted to Start the Application Process by selecting "Start Application."
* Click here for USAJobs Help with "How to create an application"
* To PREVIEW the application questionnaire, select the following link: ********************************************************
* Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
* Select documents you want included in this application.
* Review package to acknowledge your documents were reviewed.
* Select if you want to include your demographic information.
* After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
* Follow onscreen prompts and instructions to complete your application.
* Add the supporting documents by indexing your documents with the dropdown.
* Upload any missing required documents or optional documents.
* Review and Submit Application.
* While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
* You can review or revise your application at any point during the open period of the announcement.
* To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information
Porscha Bell
Email porscha_************ Address Hopewell Furnace National Historic Site
2 Mark Bird Lane
Elverson, PA 19520
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 04/30/2026:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$25.4-29.6 hourly 48d ago
RETAIL STORE MANAGER
Jubilee Ministries Inc. 3.9
Manager job in Lebanon, PA
Job DescriptionDescription:
We exist to serve those affected by incarceration by being Ambassadors of Life Change through the Gospel of Jesus Christ.
Jubilee Ministries is a privately funded 501(c)3 non-profit Christian ministry. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.
Why Join Us?
Positive and Faith-filled work environment
Work for a meaningful purpose
Support Life Change through the Gospel of Jesus Christ
Make a real difference behind the scenes
Be part of a mission-driven team
Daily Prayer and Devotions with your Co-workers
Small, tight-knit team
Set schedules
What You'll Do
Oversee the flow, display, and organization of products in the store.
Ensure that all Jubilee policies are followed, and staff is trained in accordance with those policies.
Maintain a good working relationship with other departments in Jubilee.
Hire and evaluate staff.
Ensure a positive overall morale among staff and volunteers.
Ensure that the store is adequately staffed, and time-off requests are handled promptly.
Present a clean, attractive store.
Ensure that all customers receive excellent customer service.
Oversee the balancing of the register drawers with daily receipts.
Be part of staff meetings, manager meetings, and team building
Be part of staff meetings and team building.
Exemplify Jubilee's Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct
Who You Are
Have a heart for service and alignment with our Christian values
Hands-on Problem-Solver
Attention to Detail but at a fast pace
Most Reliable
Hard worker
The Details
Schedule: Monday - Saturday, Morning & Evenings
Hours: Availability between 8:00 am and 8:00 pm
Compensation: $21.40/hour
Benefits (Full-Time):
Paid Time Off
Staff Devotions
Health Insurance, Dental, Vision
Free Life Insurance
403b Retirement Plans
Requirements:
$21.4 hourly 15d ago
Assistant Manager
Best Friends Pet Care 4.1
Manager job in Valley, PA
Our Junior Den Leader(s), focused on delivering 5-star service to our human and furry guests and looking out for their health, well-being, comfort, and overall happiness.
We are seeking an experienced and energetic manager in the veterinary, hotel, retail, or restaurant industry to join our management team. This is a hands-on position working with people and pets in a boarding facility/salon.
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We offer:
· Health, dental, vision, life insurance, STD/LTD, 401K with company matching
· ESOP - Employee Stock Ownership Plan (100% company paid)
· Uniforms
· Pet supply and service discounts and more!
Responsibilities:
Manage all personnel matters at the direction of the Center Manager: recruit, hire, train, promote, counsel, and dismiss Associates
Responsible for cash management including accepting cash, check and credit payments for resort services and for end-of-day cash drawer balance
Assist with Center compliance of federal, state, and local labor laws: OSHA, EEOC, ADA, FLSA and DOL
Schedule staff for work assignments
Monitor and respond to the needs of pet guests to ensure their safety, security, and comfort
Administer all medications to pet guests as required
Provide strong customer service and salesmanship
Maintain appropriate inventory of supplies; Reorder and restock as necessary. Shop for miscellaneous supplies as needed
Manage the computer reservation system
In absence of the Center Manager, manage daily bank deposits and address all Center needs to maintain a safe, comfortable environment for pets and Associates
Assist Center Manager with monitoring financial reports and statistics. Prepare and distribute required statistical and financial data
Promote and market Best Friends' programs and services internally and to the outside community at large
Performs other duties as may be assigned from time to time by the Center Manager or District Manager
Qualifications
JOB DUTIES/ESSENTIAL FUNCTIONS:
Recruit, hire, train, promote, counsel, and dismiss Associates
Responsible for cash management
Assist with Center compliance of federal, state, and local labor laws: OSHA, EEOC, ADA, FLSA and DOL
Schedule staff for work assignments
Maintain center budget
Ensure their safety, security, and comfort of our pet guests
Administer medications to pet guests
Provide strong customer service and salesmanship
Resolve customer complaints timely
Maintain appropriate inventory of supplies; Reorder and restock as necessary
Manage the computer reservation system
Assist Center Manager with monitoring financial reports and statistics.
Promote and market Best Friends' programs and services internally and to the outside community at large
Establish and maintain network connections with the community in which the Center is located
Requirements:
Must profess a love of pets
Must have previous pet and supervisory experience
Great interpersonal and customer service skills
Good, basic computer skills; Excel and Word
Community outreach
Budget and labor planning
Retail and service sales
Financial reporting
Facility management
Must be able to work weekends, evenings and holidays
$36k-51k yearly est. 13d ago
District Manager- BluFox Mobile Central PA
Blufox Mobile
Manager job in Lebanon, PA
Job Description
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Requirements
Sales and Leadership
Responsible for supervision and profitability of all stores in assigned area
Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects.
Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations.
Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations.
Conducting regular meetings with all sales staff to assist them in achieving their goals
Operations
Responsible for ensuring all team members are compliant with policies and procedural issues
Maintain standards of appearance as established by Blufox Mobile.
Other duties assigned as needed
Customer Experience (NPS)
Manage NPS (Customer Satisfaction) score for customer interactions within District.
Works with team to ensure excellence in customer service with every customer contact.
Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs.
Benefits
Commission
Medical Plan
Dental Plan
Vision Plan
401K
Vacation, Sick and Personal Time Off
$80k-110k yearly 11d ago
Customer Service Manager
Goodwill Keystone Area 3.7
Manager job in North York, PA
Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.
Duties and Responsibilities
* Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
* Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.
* Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
* Ensures training and merchandising guidelines are followed.
* Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily.
* Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner.
* Provides backup to the Production Manager as necessary.
* Completes any other assignments designated by the management team.
* Collect and deposits all monetary donation from all coin boxes.
* Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
* Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.
* Ensure all policies, manuals and handbooks are followed.
* Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
* Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
Sales Associate
$29k-40k yearly est. 15d ago
Assistant Manager - Renaissance at Colony Park Phase III
Gap 4.4
Manager job in Colony Park, PA
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
The average manager in Lancaster, PA earns between $46,000 and $123,000 annually. This compares to the national average manager range of $37,000 to $92,000.