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ServiceNow Delivery Lead Manager
Accenture 4.7
Manager job in Overland Park, KS
We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$81k-105k yearly est. 4d ago

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District Manager
Softworld, a Kelly Company 4.3
Manager job in Kansas City, MO
Permanent District Manager Salary: 140K + 20% bonus Under the general guidance of the Regional Service Director, the District Service Manager will lead a team of people to drive operational strategies that align with the company's culture and long-term goals to exceed our customers' expectations. This individual provides direct oversight to multiple Service Centers throughout their region. Ensures all locations meet or exceed environmental health and safety, regulatory compliance, DoT regulations, production, financial, and waste management goals within their region. The District Service Manager should have a deep understanding of logistics, planning, and exceeding customers' expectations. Leadership & Strategy Provide support to local service centers by coaching and developing managers and/or supervisors within their assigned district, particularly in the management techniques of planning, organizing, and leading through continuous coaching and feedback on performance, and conduct performance appraisals, ensuring alignment with company goals and regulatory requirements. Makes recommendations and/or approvals on salary adjustments, promotions, transfers, and dismissals within their assigned district. Provide support and participate in the recruitment and hiring of field leadership and drivers as needed. Conducts regular meetings to keep teams within their assigned district informed of current issues and events, procedural/operational changes, and new developments in the department and Company. Accountable to oversee selection, training, and development of an effective, efficient, diverse workforce within their assigned district. Provide technical support to field staff and managers, assist in the content development and deployment of technical training. As a continual learner, stay updated on regulations and industry developments. Safety, Security, and Compliance Promotes Safety and Security initiatives across the entire team within their assigned district. Implement, Communicate, and Train safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district. Train on and Implement safety protocols and compliance measures to ensure operational efficiency and regulatory adherence within their assigned district. Initiate actions to assure timely resolution of identified hazards or unsafe conditions and practices within their assigned district. Customer Experience Management Supports sales department within their assigned district in the implementation of new accounts, presentation of services, response to inquiries and technical information. Collaborates with commercial to maintain and monitor existing customer relationships within their assigned district. Drives superior customer satisfaction through team performance with adherence to customer SLAs and KPIs within their assigned district. Will act with urgency to resolve customer issues to maintain high service level and grow the business within their assigned district. Operational Excellence Implements and communicates continual improvement of productivity standards and team member safety in all phases of the operation in accordance with financial goals within their assigned district. Route Management Responsible for route management processes within their assigned district, ensuring alignment with company goals and safety and regulatory requirements, including LTL, Bulk/FTL, pre-service, and post-service execution. Develop and manage routes to ensure efficient waste collection and transportation. Technical Services Management Oversee technical services management processes inclusive of HHW, onsite programs, and lab pack programs within their assigned district, ensuring alignment with company goals and regulatory requirements. Service Center Management Responsible for service center management processes, ensuring alignment with company goals and regulatory requirements related to facilities, supply, and asset management. Responsible for P&L (Profit & Loss) management and performance to financial plan ensuring accuracy and alignment with company financial goals within their assigned district. Accountable to ensure 10-day management processes align with company goals and safety and regulatory requirements while staying updated on changes to 10-day management regulations and industry standards. Willingness and ability to travel via automobile, commercial airline and other public transportation up to 40% of the time. Visits each Service Center in the district regularly to provide direct management oversight for each location. Willingness and ability to work in a hands-on manner to execute key initiatives and activities. REQUIRED QUALIFICATIONS B.S. in an environmental-related field or can demonstrate related equivalent work experience. Must have 40-hour HAZWOPER training completed and current. Minimum 7 years' experience in related transportation field including experience utilizing transportation management software systems, Knowledge of DoT regulations and standards, understanding of transportation logistics and planning, knowledge of vehicular maintenance and repair. Minimum 5 years of proven leadership experience. Demonstrates knowledge and the ability to stay abreast of applicable regulations and codes, as they apply to the waste industry and those specific to area of responsibility. Demonstrates the ability to manage within an established budget as well as strong knowledge of budgetary processes, P&L statements, asset management, and project management. Ability to work independently using initiative and effective communication to solve challenges. Ability to analyze P&L statements, maintain and track EBITDA levels. Understands DOT Regulations. Highly developed verbal and written communication skills including the ability to prepare and deliver presentations to large groups. Ability to lead and work through others, effective delegation skills. Highly proficient computer skills and familiarity with software applications. Ability to analyze, draw conclusions and develop actionable improvements from complex data. Ability to plan and organize, experience in formal project management ideal. Proficiency in change management methodologies and practices. Proven ability to interact with customers and manage SLAs and relationships. Knowledge of lean management, Six Sigma, or other continuous improvement methodologies is a plus.
$78k-112k yearly est. 1d ago
Service Manager
Frontmatec
Manager job in Kansas City, MO
Job Summary / Mission The Service Manager's focus is to maintain a high level of customer service. The Service Manager is responsible for ensuring timely and efficient resolution of customer issues, regional personnel management, and development, and supporting the Regional and Group goals as a member of the Service Solution Management Team. Department: Service Solutions Report to: Director of Service Solution Key Responsibilities · Participate in the DMS (daily management system) and participate and support problem-solving activities for the service and remote support departments. · Manage personnel and processes. · Represent the company by traveling to key customer sites to manage critical issues with all Frontmatec products. · Develop standards for and participate/coach proper customer entrance/exit meetings. · Build and maintain positive and lasting relationships with our customers to understand their needs, preferences, and expectations. · Collaborate with various departments and clients on problem solving · Manage department activities to AOP (annual operating plan) · Oversee the onboarding of new field service & remote support technicians with the field service and remote support supervisor. · Monitor the productivity of the Service & Remote Support Team. · Support and optimize procedures between the company's various departments in accordance with the company's overall strategic plan. · Manage the field service and remote support supervisors. · Manage the processes of job planning, scheduling, and the coordination of training plans for field service and remote support jobs and personnel · Participate to the development of the CRM · Coordinate with Human Resources for the recruitment, hiring, onboarding, and, if necessary, the termination of all Service Technicians. · Workforce planning oversight and deciding priorities when needed. · Perform mid-year and annual reviews of all direct reports along with setting annual goals. · Monitor and maintain the health and safety of all employees - provide training opportunities regarding updated laws, codes, and guidelines as necessary. · Supervise and follow up on plans and budgets, including economic reporting and reporting of actual results of completed projects as they relate to the After Sales Service Department. · Support and work with the company's Engineering, Production, & QA Departments in order to secure the product quality - as well as follow up on QA cases. Required Knowledge, Skills, and Abilities: Key Competencies · Advanced planning and organizing skills with the ability to handle multiple assignments · Strong communication skills · MS Office proficiency · Data gathering and analysis. · Problem analysis and solving · Presentation skills · Facilitation skills · Coaching skills · Adaptable · Team player Education and experience · Bachelor's degree in a related field or equivalent work experience. · Proven experience in departmental management, client management, or related roles. · Strong organizational skills with the ability to multitask and prioritize tasks effectively. · Excellent communication and interpersonal abilities to build and maintain strong relationships with clients and team members. · Problem-solving and critical-thinking skills to address challenges and make informed decisions. · Proficiency in using various computer software and tools for documentation and reporting. · Knowledge of relevant industry regulations and best practices is an advantage. Working conditions · This job requires the ability to sit, stand or walk for long periods of time · This job requires the ability to climb a ladder · This job requires the ability to lift 50 lbs. · This position requires the ability to travel to customer locations foreign and domestic (up to 35%) · This job may require evening and weekend hours. · When at a customer you may encounter working conditions that are hot, cold, wet and in a slaughtering / butchering environment.
$46k-76k yearly est. 4d ago
Assistant Manager in Training Store 17 Shawnee
Ace Hardware 4.3
Manager job in Shawnee, KS
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Job Title: Assistant Manager, Merchandising in Training Department: Store Operations Reports To: General Manager Exemption Status: Non-Exempt (Hourly) Direct Reports: Department Specialists, Sales Associates (All store associates, if acting as manager on duty) About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Assistant Manager, Merchandising in Training is responsible for training and developing in store operations in order to prepare the individual to promote into an Assistant Manager position within an assigned store. Essential Training & Development (Learn & Execute the Following Essential Duties) Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor, work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously, and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional, and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Implement new Standard Operating Procedures into store execution. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager Operations on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Assist with oversight of cashiering function in store operations. Assist to ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e., building, fixtures, and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory and Merchandising Ensure forklift operations and receiving is completed in a safe and efficient way. Oversee receiving, checking in and stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and ensure that cycle counts and negative on hand reports are completed timely and accurately. Oversee and ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Manage ordering and maintaining desirable product inventory levels to ensure store profitability. Oversee merchandise resets throughout the store. Oversee all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring and Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Westlake associates. Assist in hiring, training, scheduling, reviewing, rewarding, and coaching Sales Associates and Department Specialists with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates, and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17 to $19 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
$17-19 hourly 1d ago
Location Manager Trainee
Budget Rent a Car 4.5
Manager job in Lawrence, KS
Budget is looking for strong people-oriented person to join us as a Manager Trainee basing out of our location in Lawrence, KS. Budget Manager Trainees are considered Managers day 1 and are in short-term development (3-6 months) to a Location Manager or a Team Manager position. The role would be supervising all aspects of the rental process, including direct sales/customer service, vehicle inspections and check in, inventory, client follow-up and relations, detailing vehicles, and oversight of facilities. Budget managers are scheduled 5 days a week. If interested, please apply. What you will get: Benefits, including PTO, holiday pay, health, dental, vision, and 401K Tremendous bonus opportunity and growth potential What you will bring: Excellent customer service experiences Sales experiences Experience as a leader, preferably professional A willingness to learn and grow At least 18+ A clean driving record in the last 3 years (with some exceptions) Ability to pass a background check and drug screen Job Duties: To assist Managers with the overall operation of rental agencies Oversee and ensure proper function of operational departments Help monitor fleet and product flow to match customer need and reservation schedule Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.) Assist management in maintaining daily inventory both physical and computerized Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.) Opening and closing procedures, safeguarding security measures Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc. Prepare reports and document daily work activities Address customer inquiries (explanation of charges, vehicle damages, directions, etc.) Support a team environment by assisting other agents, locations and/or other areas when needed Be involved with coaching and educating team members as needed Assist with Training, supervise and motivate team members Requirements At least 18+ A clean driving record in the last 3 years (with some exceptions) Ability to pass a background check and drug screen. Salary Description $40K - $55K
$40k-55k yearly 10d ago
Insurance Customer Service Manager
Workology
Manager job in Topeka, KS
Job Description INSURANCE CUSTOMER SERVICE MANAGER FOR RESPECTED INSURANCE AGENCY *This is a confidential search for an established insurance agency and office located in the Northeastern Kansas region near Lawrence and Topeka, KS. Shawnee County established insurance office is seeking an experienced Insurance Customer Service Manager to successfully address and lead customer insurance needs. The right person is detail-oriented, process-driven, and customer-focused; they are passionate about customer service and appreciate an environment where they can go above & beyond a customer's expectations. The candidate must be willing to go the extra mile to ensure the customer receives quality service at every interaction. This role may involve claim follow up and troubleshooting and various scenarios to facilitate a positive, customer centric outcome. The ideal candidate will not only be an expert at deescalation tactics & service handling best practices, but they should also be adept in developing and coaching a service team to drive satisfaction while working to uncover additional products & pivot to address needs. Responsibilities: Handle escalated service issues, follow up to & address claims issues, and work proactively to ensure customer satisfaction & improved retention; Conduct customer coverage & policy reviews, identify risks & make recommendations, explain coverage benefits and discounts, submit policy changes, provide quotes, submit applications, and address underwriting requests. Oversee agency's daily service workflows; coach & develop service team to improve individual performance and develop customer service skills; Order supplies, track equipment, and ensure office site runs with appropriate staff; maintain & establish important agency relationships; Collaborate with sales, marketing, and operations teams to improve processes, increase efficiency, enhance customer experience, & meet agency goal Requirements: 5+ years of P&C insurance agency service management experience required; Active KS P&C and L&H insurance licenses and ability to pass a background check; Strong problem-solving, organizational, and leadership skills; Ability to work 8am to 5pm Monday through Friday and as needed to meet agency goals. Must be available for evening or weekends (1-2 times per month) and represent the agency at networking events, attend team building activities, attend marketing events, or complete training programs. Salaried position with expectation of 40-45 hours per week; Proficient in Microsoft (Outlook, Word, Excel, Mail-Merge), Cloud-based customer relationship programs, and ability to adapt to changing technologies; Excellent communication skills to include written, verbal, technical, and interpersonal; preference for a Spanish-speaking bilingual candidate. Benefits: Health, dental, life, and disability insurance • Paid holidays & PTO • Retirement match • Flexibility • Growth & promotion potential
$33k-58k yearly est. 8d ago
District Manager
Popeyes
Manager job in Olathe, KS
The District Manager provides overall leadership and direct supervision of 5-10 restaurants to ensure that each Restaurant General Manager meets the period budgets. The DM is the leader in their area; drives excellence in day-to-day operations of the restaurants; trains, coaches, and supports managers; plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates GM's, Assistant Managers, Shift Managers and Restaurant Teams. The DM will directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant. Responsibilities include: Provides leadership for each GM in the area to ensure customer satisfaction. Leads the way by working with each GM in the area to meet budgeted labor and purchase goals; utilizes available reports to identify opportunities; ensures that correct operational procedures are followed at all times. Partners with each GM in the area to build sales over last year's sales achievement. Accountable for coaching and training GM's, Assistant Managers, and Shift Managers for operational excellence; supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team members and managers. Maintains and drives a top-notch level of cleanliness in their locations. Aggressively develops and maintains GM, Assistant Manager and Shift Manager staffing levels; commits to selection process; monitors restaurant-level staffing. Executes the highest standards of Food Safety, local health and safety codes, and company safety and security policies. Recognizes and motivates efforts throughout the area. Is resolution oriented in all restaurant-level Employee Relations activities; provides needed Employee relation assistance to GM's. Is proactive in addressing Employee Relation needs in the area. Demonstrates team work and shares Best Demonstrated Practices with other DM's. High level of written and oral communication Multi-tasking is a must Travel within designated area required
$69k-116k yearly est. 60d+ ago
Customer Service Manager
Riverside Transport, Inc.
Manager job in Kansas City, KS
Primary Purpose and Essential Functions The qualified individual will be responsible for leading and managing all aspects of a logistics operation to ensure consistent high-level service quality and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibility of ensuring all requirements are met company-wide regarding Customer expectations. * Lead and solicit business from dedicated or expedited customers by using monthly average capacity. Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers. Customer Service Manager will give available lanes to department and depending on capacity of freight verse driver availability, department head is responsible for bidding available lanes. * Oversees customer service team who serves as Customer's first line of communication and refer customer to the proper departments if/when necessary (i.e. Business Development, claims, etc.) Responsible for managing service issues by researching and ensuring coding of all applicable service failures in the system to support accurate service reporting. Responsible for staff that is monitoring and tracing loads so that follow up can be made to Customers regarding late pickups and or deliveries; as well as any other changes that may occur. Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of Customers. * Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management * Manage on-site customer service group and customer sites. * Maintains knowledge of customer contractual requirements relative to trailer pools in order to keep turns at the level set to gain optimum utilization of company equipment. * Responsible for managing EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer. * Create monthly reports regarding service levels for customers as well as participate on any service-oriented conference calls to supply definition. * Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients. * Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company and customer requirements. * Ensuring the customer service team upholds the values and behaviors taught in the speed of trust. * Disclaimer the job description is not intended to be comprehensive list of duties and responsibilities and duties and responsibilities may change without notice.
$33k-58k yearly est. 4d ago
District Manager
Cookie Co. Overland Park 4.1
Manager job in Overland Park, KS
Job Description Cookie Co. is now hiring! We are currently looking for a business minded District Manager to ensure we operate at our highest potential. District Managers run day-to-day operations that drive the brand and growth objectives for our 3 locations. Responsibilities include, but are not limited to, leading and developing staff, executing daily objectives, and working with the corporate team to meet high product quality and customer service standards. Why choose us? Flexible Schedule: Typical Schedule is a 50 hour work week Monday through Friday but you have the ability to make your own schedule and determine your own admin time Competitive Pay: We make working for us worth your time. Shared Growth Bonuses: Give yourself a raise by meeting performance metrics and KPIs that result in substantial bonuses Growth Opportunities: With new locations in the area opening later this year we are rapidly expanding. There are plenty of opportunities to move up in the company and expand your skillsets. Personal and professional development: We invest time into our management team to develop new skills and expertise This is a full-time, salaried or hourly position. Responsibilities: Hiring and staffing Sales Forecasting and Scheduling Labor Management Lead a staff of 6-25 employees Maximize delivery efficiency and maintain order accuracy Follow up on and resolve issues and customer complaints Provide on the job training and coaching Inventory ordering and management Complete daily paperwork Complete closing and opening procedures Enforce company S.O.P. with the use of corrective action and discipline Attend weekly company management calls Supervise sales and customer service procedures Summary of Experience and Qualifications: Management experience of three to five years or more in food-service, hospitality, or retail Experience driving sales and excellence Customer service experience in a fast-paced, food service, restaurant, or retail environment Flexible availability Understanding P&Ls We are looking for happy, hard-working people who are quick on their feet, passionate, and LOVE customer service to make the world a happier place one cookie at a time! A GREAT attitude is a MUST! Excellent customer service is our top priority as well as providing a fun and productive work environment.
$65k-109k yearly est. 12d ago
District Manager
Rochester Midland Corporation 4.1
Manager job in Kansas City, MO
The District Manager plans, organizes, directs, and controls the district sales and service operations of the Company. This includes revenue growth, sales budgets and forecasts, territory development, sales and customer training, and other customer relations as needed. ESSENTIAL JOB FUNCTIONS Build and maintain strong relationships with existing customers and prospective customers within district Develop and execute sales strategies to achieve revenue and profitability targets of district Identify new business opportunities and expand market share within assigned district Lead and manage districts FSE team to deliver exceptional on-site customer support Coordinate district's service schedules as needed, ensuring timely delivery of on-site services and solutions Support the use of RMC product technology including corrosion and scale inhibitors Develop and implement objectives in conformance with overall Water Energy Division goals for profitable sales growth, customer service, and personnel development P&L responsibility for the district including sales forecast and budget, analysis of market potential, and industry opportunities Manage team core competencies including technical knowledge, business management, and sales methods toward specific territory sales targets Develop personnel, evaluate team performance, and make recommendations designed to attract, motivate, and retain qualified individuals Keep abreast of the latest technology, product development, marketing and sales through reading, attendance at seminars and conferences, etc. Embrace and model RMC values and culture Other duties as required EDUCATION/ SPECIAL LICENSES OR CERTIFICATION: Bachelor's Degree, preferably in a science field EXPERIENCE: 8 years performing direct sales duties in the Water Treatment industry 3-5 years management responsibilities are required, preferably involving sales in related industries Extensive knowledge of sales management, direct sales methods/techniques, Extensive knowledge of Water Treatment technology, applications, and procedures SKILLS: Ability to deal with people at all organizational levels Strong business acumen Leadership, team building Analytical, administrative, motivational, organizational, planning, persuasion, problem solving Excellent oral and written communications skills Personal computer and related software skills COMPETENCIES: Managing Vision and Purpose Feel for the Business Financial Judgment Priority Setting Strategic Agility All sales Manager Competencies to include: Business Acumen Developing, Coaching, Directing, Managing and Delegating to Others Building Effective Teams Managing Change Customer Relations, with Customer Solutions Focus Hiring and Staffing Effective Communication, including Trust, Teamwork & Interpersonal Savvy PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit or stand for extended periods of time Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday Ability to perform repetitive keyboarding activities and operate general office equipment Extra hours and some travel are required SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.
$94k-116k yearly est. Auto-Apply 7d ago
Restaurant District Manager - Fast Casual - Kansas City, KS
HHB Restaurant Recruiting
Manager job in Kansas City, KS
Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Kansas City, KS As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $70K - $80K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!
$70k-80k yearly 8d ago
Business Manager
Petfolk
Manager job in Overland Park, KS
At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Location: Overland Park, KS Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality * Lead from the floor, greeting clients and setting a tone of warmth and professionalism * Proactively step into service gaps to maintain a seamless experience * Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture * Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care" * Coach team members on communication, body language, and client interactions * Drive team engagement through daily huddles, recognition, and feedback Hospital Operations * Manage daily staffing and schedule alignment based on client demand * Monitor clinic flow and make real-time adjustments to eliminate bottlenecks * Ensure hospital opens and closes in a clean, prepared, and professional state * Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth * Own key metrics: appointment capacity, revenue, rebooking, client retention * Oversee labor budgets, payroll, and inventory management * Collaborate with Regional Leadership on business planning and strategic growth What You Bring * 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic) * A natural leader and connector who thrives in client-facing roles * Strong operational instincts and attention to detail * Excellent communication and conflict resolution skills * Comfort with data, metrics, and continuous improvement Compensation & Benefits * Equity Ownership (Stock Options) * Profit-Share Potential * Generous PTO + Paid Holidays * Health, Dental, Vision, Disability & Life Insurance * Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
$36k-69k yearly est. 11d ago
Business Manager at Metro Elevator Kansas City
Metro Elevator
Manager job in Overland Park, KS
Job Description Job Title: Business Manager at Metro Elevator Kansas City, Inc. As the Business Manager at Metro Elevator Kansas City, Inc., you will report directly to the division President. This position will play a crucial role in overseeing and optimizing the company's accounting and financial operations. It requires a strong understanding of financial management, including responsibility for cash, accounts payable and receivable and accurate financial reporting. With a detail-oriented approach, you will ensure that our financial processes are efficient, compliant, and aligned with the division's overall objectives, contributing significantly to our operational success and financial health. Employment Status/Expectations: Full Time Job Responsibilities (including, but not limited to): Accounting Manages billing, accounts receivable and accounts payable Prepares and posts receipts, deposits, purchase orders, invoices, refunds, and other standard bookkeeping tasks Reconciles general ledger accounts Prepares bank and credit card reconciliations Performs month end close procedures Executes monthly expense/credit card reports in a timely manner Inputs payroll journal entries and other standard journal entries Performs analysis on P&L and customer accounts Administrative Provides administrative support to company leadership as well as the mechanics Oversees daily cash management - balances and reporting Reviews and processes employee reimbursements Fills out vendor credit applications Manages fleet vehicle insurance, registration and payments Develops and prepares financial and operations reports from company-specific programs Payroll Works with Director of Operations on reviewing timecards for mechanics Responsible for new employee onboarding Processes weekly payroll Manages and maintains monthly employee union benefits and vacation Accurately inputs payroll journal entries in accounting system Qualifications: Bachelor's degree in finance, accounting, or similar field 4+ years of experience in accounting/bookkeeping Desired Skills: A solid understanding of accounting/bookkeeping procedures including crediting and debiting appropriate accounts, posting entries to ledger accounts, and reconciling accounts Advanced Microsoft Office skills (especially Microsoft Excel), with an ability to become familiar with company-specific programs and software Strong verbal and written communications skills, especially with customers Has a "positive, can do" attitude with exceptional interpersonal skills Able to work well under pressure and meet all deadlines Works well in a team environment and with upper management Compensation and Benefits: Salary commensurate with qualifications Health, dental and vision insurance Paid time off 401k plan with employer matching contribution Equal Opportunity Employer: Metro Elevator is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us at ***************************. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Metro Elevator is proud to be an Equal Opportunity Employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, pregnancy, genetics, or any other legally-protected status. Company Background: Founded in 1987, Metro Elevator has been exclusively dedicated to maintaining, repairing, modernizing and installing elevator systems for over 35 years. As a veteran-owned business and member of the National Veteran Business Development Council (NVBDC), Metro Elevator maintains commercial and residential facilities in over 40 states nationwide serving every major industry, including automotive, hospitality, healthcare, finance, government, education, energy and tech. Metro Elevator Kansas City, a local beacon of our broader operations, stands as an independent and locally owned division with a laser-focused dedication to the unique needs of Kansas and Missouri. Here, we uphold the Metro Elevator legacy of excellence and tailored service, ensuring that our clients' facilities are not just operational but optimally so.
$36k-69k yearly est. 28d ago
Assistant Retail Front End Manager - FULL TIME Salaried with Benefits - Cosentino's Price Chopper #1
Cosentinos Group Inc.
Manager job in Leawood, KS
Job Description Assistant Office Manager Position Objective: To assist customers in their shopping experience by leading the Front Office team in a way that not only promotes growth for the company, but also results in a team that delivers the service Cosentino's customers have come to expect. Reporting Structure: This position formally reports to the Office Manager. Status: This is an exempt position. Knowledge The following is a list of any certifications, formal education, or training requirements for this position. Essential Knowledge * A liquor license must be obtained prior to the first day of work ( If applicable ). * Completion of ongoing training and development as listed on the Cosentino's Learning Plan. Non-Essential Knowledge * A high school diploma or equivalent is preferred. Skills The following is a list of the basic skill requirements for this position. Essential Job Functions * In the absence of the Office Manager, provide direct supervision of the activities of all other members of the Front End team in a manner that is operationally effective, but is also motivating and respectful. * Ensure team members have information they need to effectively perform in their roles (i.e., policy or procedure changes, new merchandise information, sale information, etc.). * Support the Office Manager in providing effective coaching, corrective actions, and performance evaluations to improve individual and team performance. * Address employee relations issues and, if needed, effectively work with the HR team to resolve issue. * Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done. * Conduct effective interviews to hire the highest quality candidates for the Front Office team. * Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team. * Know and implement the Cosentino's Customer Service Standards. * Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs. * Quickly and courteously intervenes when a cashier requests assistance with a customer transaction. * Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions. * Accurately process all payment types, such as cash, checks, WIC, food stamps, coupons and other payment methods. * Able to operate, clean and maintain all equipment safely and competently. * Act in a cashier role as needed to ensure a friendly, convenient customer experience. * Meet or exceed productivity standards to produce desired team and individual results. * Ensure the front end is always clean and displays a professional overall appearance for customers. * Navigate easily within the Kronos system to submit reports and information in a timely manner and works effectively with the Accounting Team when necessary. * Efficiently and courteously handle all returns, exchanges and price adjustments. * Ensure team compliance with all liquor and tobacco regulations, coupon redemption, currency transfers, MSB compliance, Western Union and money orders. * Ensure all POS systems and cash office systems are running smoothly and contact appropriate services as needed. * Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store. * Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. * Demonstrates the basic math and reading skills required for the position. Non-Essential Job Functions * Ensure all new employees on the Front End Team receive orientation and other training as needed. * Know and promote ads and specials to increase store sales and profits. * Practice open communication with store management team regarding any issues within the Front End team. * Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary. Physical Abilities The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty. Essential Abilities * Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 10 lbs. * Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 25 lbs. * Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. * Occasionally lifting and carrying up to 50 lbs., to a height of 34 inches. * Bending and squatting, at times all the way to floor level. Non-Essential Abilities * Climbing a ladder, possibly up to 5ft.
$33k-41k yearly est. 15d ago
Assistant Manager - Kansas City Legends
The Gap 4.4
Manager job in Kansas City, KS
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$27k-38k yearly est. 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Manager job in Overland Park, KS
We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
$81k-105k yearly est. 5d ago
District Manager
Rochester Midland Corp 4.1
Manager job in Kansas City, MO
The District Manager plans, organizes, directs, and controls the district sales and service operations of the Company. This includes revenue growth, sales budgets and forecasts, territory development, sales and customer training, and other customer relations as needed. ESSENTIAL JOB FUNCTIONS * Build and maintain strong relationships with existing customers and prospective customers within district * Develop and execute sales strategies to achieve revenue and profitability targets of district * Identify new business opportunities and expand market share within assigned district * Lead and manage districts FSE team to deliver exceptional on-site customer support * Coordinate district's service schedules as needed, ensuring timely delivery of on-site services and solutions * Support the use of RMC product technology including corrosion and scale inhibitors * Develop and implement objectives in conformance with overall Water Energy Division goals for profitable sales growth, customer service, and personnel development * P&L responsibility for the district including sales forecast and budget, analysis of market potential, and industry opportunities * Manage team core competencies including technical knowledge, business management, and sales methods toward specific territory sales targets * Develop personnel, evaluate team performance, and make recommendations designed to attract, motivate, and retain qualified individuals * Keep abreast of the latest technology, product development, marketing and sales through reading, attendance at seminars and conferences, etc. * Embrace and model RMC values and culture * Other duties as required EDUCATION/ SPECIAL LICENSES OR CERTIFICATION: * Bachelor's Degree, preferably in a science field EXPERIENCE: * 8 years performing direct sales duties in the Water Treatment industry * 3-5 years management responsibilities are required, preferably involving sales in related industries * Extensive knowledge of sales management, direct sales methods/techniques, * Extensive knowledge of Water Treatment technology, applications, and procedures SKILLS: * Ability to deal with people at all organizational levels * Strong business acumen * Leadership, team building * Analytical, administrative, motivational, organizational, planning, persuasion, problem solving * Excellent oral and written communications skills * Personal computer and related software skills COMPETENCIES: * Managing Vision and Purpose * Feel for the Business * Financial Judgment * Priority Setting * Strategic Agility * All sales Manager Competencies to include: * Business Acumen * Developing, Coaching, Directing, Managing and Delegating to Others * Building Effective Teams * Managing Change * Customer Relations, with Customer Solutions Focus * Hiring and Staffing * Effective Communication, including Trust, Teamwork & Interpersonal Savvy PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sit or stand for extended periods of time * Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday * Ability to perform repetitive keyboarding activities and operate general office equipment * Extra hours and some travel are required SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.
$94k-116k yearly est. 6d ago
Veterinary Business Manager
Petfolk
Manager job in Overland Park, KS
Veterinary Business Manager- Future Opportunities Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality Lead from the floor, greeting clients and setting a tone of warmth and professionalism Proactively step into service gaps to maintain a seamless experience Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture Infuse a service-first mindset across your team - think “Ritz-Carlton for pet care” Coach team members on communication, body language, and client interactions Drive team engagement through daily huddles, recognition, and feedback Hospital Operations Manage daily staffing and schedule alignment based on client demand Monitor clinic flow and make real-time adjustments to eliminate bottlenecks Ensure hospital opens and closes in a clean, prepared, and professional state Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth Own key metrics: appointment capacity, revenue, rebooking, client retention Oversee labor budgets, payroll, and inventory management Collaborate with Regional Leadership on business planning and strategic growth What You Bring 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic) A natural leader and connector who thrives in client-facing roles Strong operational instincts and attention to detail Excellent communication and conflict resolution skills Comfort with data, metrics, and continuous improvement Compensation & Benefits Equity Ownership (Stock Options) Profit-Share Potential Generous PTO + Paid Holidays Health, Dental, Vision, Disability & Life Insurance Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
$36k-69k yearly est. 12d ago
Assistant Manager - Country Club Plaza
The Gap 4.4
Manager job in Kansas City, MO
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$26k-36k yearly est. 5d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Manager job in Overland Park, KS
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$86k-113k yearly est. 2d ago

Learn more about manager jobs

How much does a manager earn in Lawrence, KS?

The average manager in Lawrence, KS earns between $31,000 and $81,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Lawrence, KS

$50,000

$31,00010%

$50,000Median

$81,00090%

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Manager jobs in Lawrence, KS - 2,437 jobs

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Assistant Manager - Country Club Plaza

Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

Learn more about manager jobs

How much does a manager earn in Lawrence, KS?