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Become A Manager, Learning & Development

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Working As A Manager, Learning & Development

  • Training and Teaching Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Deal with People

  • $113,425

    Average Salary

What Does A Manager, Learning & Development Do

Training and development managers plan, direct, and coordinate programs to enhance the knowledge and skills of an organization’s employees. They also oversee a staff of training and development specialists.

Duties

Training and development managers typically do the following:

  • Assess employees’ needs for training
  • Align training with the organization’s strategic goals
  • Create and manage a training budget, ensuring that operations are within budget
  • Develop and implement training programs that make the best use of available resources
  • Update training programs to ensure that they are current
  • Oversee the creation of educational materials, such as online learning modules
  • Review training materials from a variety of vendors and select materials with appropriate content
  • Teach training methods and skills to instructors and supervisors
  • Evaluate the effectiveness of training programs and instructors

Companies want to promote a more productive and knowledgeable workforce to stay competitive in business. Providing opportunity for development is a selling point for recruiting high-quality employees, and it helps retain employees who can contribute to business growth. Training and development managers work to align training and development with an organization’s goals.

Training and development managers oversee training programs, staff, and budgets. They are responsible for organizing training programs, including creating or selecting course content and materials. Training often takes place in classrooms or training facilities. Increasingly, training is in the form of a video, self-guided instructional manual, or online application and delivered through a computer, tablet, or other hand-held electronic device. Training may also be collaborative, with employees informally connecting with experts, mentors, and colleagues, often through social media or other online mediums. Managers must ensure that training methods, content, software, systems, and equipment are appropriate and meaningful.

Training and development managers typically supervise a staff of training and development specialists, such as instructional designers, program developers, and instructors. Managers teach training methods to specialists who, in turn, instruct the organization’s employees—both new and experienced. Managers direct the daily activities of specialists and evaluate their effectiveness. Although most managers primarily oversee specialists and training and development program operations, some—particularly those in smaller companies—also may conduct training courses.

To enhance employees’ skills and an organization’s overall quality of work, training and development managers often confer with managers of each department to identify its training needs. They may work with top executives and financial officers to identify and match training priorities with overall business goals. They also prepare training budgets and ensure that expenses stay within budget.

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How To Become A Manager, Learning & Development

Candidates need a combination of education and related work experience to become a training and development manager. Although training and development managers need a bachelor’s degree for many positions, some jobs require a master’s degree.

Education

Training and development managers need a bachelor’s degree for many positions, and some jobs require a master’s degree. They can have a variety of educational backgrounds, but they often have a bachelor’s degree in human resources, business administration, or a related field.

Many employers prefer or require training and development managers to have a master’s degree, usually with a concentration in training and development, human resources management, organizational development, or business administration.

Training and development managers also may benefit from studying instructional design, behavioral psychology, or educational psychology. In addition, as technology continues to play a larger role in training and development, a growing number of organizations seek candidates who have a background in information technology or computer science.

Work Experience in a Related Occupation

Related work experience is essential for training and development managers. Many positions require work experience in training and development or another human resources field, management, or teaching. For example, many training and development managers start out as training and development specialists. Some employers also prefer experience in the industry in which the company operates. Increasingly, employers are looking for workers with experience in information technology as organizations introduce more e-learning and technology-based tools.

Licenses, Certifications, and Registrations

Although training and development managers are not legally required to be certified, certification can show professional expertise and credibility. Many employers prefer to hire certified candidates, and some positions may require certification.

Many professional associations for human resources professionals offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and International Society for Performance Improvement, specialize in training and development and offer certification programs.

Important Qualities

Communication skills. Training and development managers must clearly communicate information and facilitate learning by diverse audiences. They also must be able to effectively convey instructions to their staff.

Critical-thinking skills. Training and development managers use critical-thinking skills when assessing classes, materials, and programs. They must identify the training needs of an organization and recognize where changes and improvements can be made.

Decisionmaking skills. Training and development managers must select or create the best training programs to meet the needs of the organization. For example, they must review available training methods and materials and choose those that best fit each program.

Interpersonal skills. Training and development managers need strong interpersonal skills because delivering training programs requires collaborating with staff, trainees, subject matter experts, and the organization’s leaders. They also accomplish much of their work through teams.

Leadership skills. Managers are often in charge of a staff and are responsible for many programs. They must be able to organize, motivate, and instruct those working under them.

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Do you work as a Manager, Learning & Development?

Manager, Learning & Development Jobs

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Average Length of Employment
Learning Manager 3.3 years
Training Manager 3.0 years
Top Employers Before
Manager 4.2%
Trainer 3.6%
Teacher 2.9%
Top Employers After
Director 4.8%
Consultant 4.0%
Principal 4.0%

Do you work as a Manager, Learning & Development?

Manager, Learning & Development Demographics

Gender

Female

57.3%

Male

40.8%

Unknown

1.9%
Ethnicity

White

62.2%

Hispanic or Latino

14.2%

Black or African American

10.6%

Asian

9.2%

Unknown

3.7%
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Languages Spoken

Spanish

27.9%

French

20.9%

Italian

9.3%

Portuguese

7.0%

German

7.0%

Mandarin

7.0%

Chinese

4.7%

Arabic

4.7%

Danish

2.3%

Hebrew

2.3%

Russian

2.3%

Norwegian

2.3%

Korean

2.3%
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Manager, Learning & Development Education

Schools

University of Phoenix

17.6%

Capella University

11.2%

New York University

7.1%

Northeastern University

5.9%

Boise State University

5.3%

Webster University

4.7%

Pennsylvania State University

4.1%

American University

4.1%

Grand Canyon University

4.1%

San Francisco State University

3.5%

Southern Illinois University Carbondale

3.5%

Cornell University

3.5%

Villanova University

3.5%

Purdue University

3.5%

Iowa State University

3.5%

University of South Florida

2.9%

George Washington University

2.9%

Michigan State University

2.9%

University of Rhode Island

2.9%

Middle Tennessee State University

2.9%
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Majors

Business

29.8%

Human Resources Management

12.6%

Education

8.4%

Counseling Psychology

6.2%

Communication

5.5%

Psychology

4.7%

Management

4.4%

Educational Technology

3.9%

Elementary Education

3.8%

English

3.0%

Marketing

2.7%

Curriculum And Instruction

2.5%

Sociology

1.7%

General Education, Specific Areas

1.7%

Music

1.6%

Project Management

1.6%

Political Science

1.6%

Computer Information Systems

1.6%

Public Relations

1.4%

Educational Leadership

1.3%
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Degrees

Masters

43.5%

Bachelors

33.4%

Other

9.4%

Certificate

5.6%

Doctorate

5.6%

Associate

1.8%

Diploma

0.8%
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Part Time
Internship
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Real Manager, Learning & Development Salaries

Job Title Company Location Start Date Salary
Machine Learning Developer Referly, Inc. San Francisco, CA Feb 02, 2015 $200,000
Learning & Development Manager Pacific Investment Management Company (Pimco) New York, NY Jun 17, 2013 $175,000
Machine Learning R&D Developer Skytree, Inc. San Jose, CA Sep 17, 2014 $175,000
Machine Learning R&D Developer Skytree, Inc. San Jose, CA Jul 28, 2014 $170,000
Manager, Learning and Development EBAY Inc. San Jose, CA Jun 22, 2015 $165,000
Machine Learning R&D Developer Skytree, Inc. San Jose, CA Nov 19, 2014 $136,074
Learning & Development, People Operations Dropbox, Inc. San Francisco, CA Aug 20, 2014 $135,000
Senior Manager, Digital Learning & Development Abbott Laboratories Parkersburg, IL Nov 16, 2012 $127,000
Senior Manager, Learning and Development Yellowpages.Com, LLC Glendale, CA Aug 17, 2016 $125,112
Senior Manager Learning & Development Yellowpages.Com, LLC Glendale, CA Jan 01, 2016 $125,112
Senior Manager Learning & Development Yellowpages.Com, LLC Glendale, CA Jun 13, 2016 $125,112
SR. Manager Learning & Development Yellowpages.Com LLC Glendale, CA Aug 03, 2016 $125,008
Center for Advanced Learning Development Manager IBM Corporation Atlanta, GA Jul 12, 2012 $120,000
Senior Manager Learning & Development Yellowpages.Com, LLC Glendale, CA Aug 23, 2015 $119,891 -
$130,000
Learning & Development Manager Akamai Technologies, Inc. Cambridge, MA Aug 01, 2014 $118,000 -
$161,100
Learning and Talent Development Manager Deloitte Services LP San Francisco, CA Oct 01, 2010 $114,700
Senior Manager Learning & Development Yellowpages.Com, LLC Glendale, CA Jun 13, 2014 $114,650 -
$130,000
Learning & Development Manager Akamai Technologies, Inc. Cambridge, MA May 01, 2013 $112,200 -
$140,000
Learning and Development Manager Akamai Technologies, Inc. Cambridge, MA Jul 08, 2015 $107,600 -
$165,600
Senior Manager Learning & Development Parentebeard LLC Philadelphia, PA Aug 31, 2013 $105,555
Learning and Development Manager Cisco Systems, Inc. San Jose, CA Oct 11, 2011 $100,435 -
$181,200
Learning & Development Manager Starpoint Solutions Boston, MA May 09, 2011 $100,000
Watson Commerce Machine Learning Developer IBM Corporation Durham, NC Sep 17, 2016 $95,014 -
$136,808
Watson Commerce Machine Learning Developer IBM Corporation Durham, NC Sep 20, 2016 $95,014 -
$136,808
Watson Commerce Machine Learning Developer IBM Corporation Durham, NC Sep 25, 2016 $95,014 -
$136,808

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Top Skills for A Manager, Learning & Development

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  1. Training Programs
  2. Training Delivery
  3. Leadership
You can check out examples of real life uses of top skills on resumes here:
  • Implemented blended learning curricula and ensured consistent execution of training programs across the central organization.
  • Developed metrics to assess feedback and impact of training delivery against performance goals and participated in talent reviews.
  • Work collaboratively with senior leadership team to design, develop and execute enterprise-wide learning and talent management strategy for the organization.
  • Developed and implemented the overall learning and development strategy to deliver high-quality, cost effective learning resources that impacted business results.
  • Facilitated strategic leadership development programs focused on leading change, leading teams and development of first-time managers.

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