We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 5d ago
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Operations Manager
Commercial Door LLC 3.9
Manager job in Irving, TX
Commercial Door LLC is a commercial door service and installation company built on trust, quality craftsmanship, and service. We exist to serve our customers with excellence, protect our people through accountability, and deliver consistent, high-quality work-every time.
This is a leadership position for someone who believes operations are the backbone of the business and takes pride in building systems, developing people, and executing relentlessly.
The Operations Manager is responsible for owning day-to-day operational execution at their location, ensuring jobs are scheduled, staffed, completed correctly, billed accurately, and delivered on time, as well as timely material orders and estimates, while upholding company standards, policies, and core values.
This role requires a strong leader, a clear communicator, and a problem-solver who thrives on accountability, structure, and continuous improvement.
Key Responsibilities
Operational Execution
Oversee daily operations
Ensure jobs are properly scheduled, dispatched, and completed efficiently
Monitor job quality, safety compliance, and customer satisfaction
Resolve operational issues quickly and professionally
Ensure tools, vehicles, and resources are properly managed and protected
People Leadership
Lead, coach, and hold technicians and operations staff accountable
Conduct regular check-ins, performance reviews, and coaching conversations
Reinforce company standards, expectations, and core values daily
Identify training needs and support skill development
Maintain a culture of respect, teamwork, and professionalism
Accountability & EOS Alignment
Own and execute responsibilities per the Accountability Chart
Ensure team members Get it, Want it, and have the Capacity (GWC)
Participate in leadership meetings and scorecard reviews
Track and report operational KPIs
Execute Rocks, priorities, and process improvements consistently
Financial & Administrative Oversight
Partner with Finance on job costing, billing accuracy, and margin protection
Ensure timecards, job notes, and documentation are completed correctly
Monitor overtime, productivity, and labor efficiency
Support AR/AP processes by ensuring operational follow-through
Customer & Vendor Relations
Serve as a professional point of escalation for customers
Protect long-term relationships through clear communication and follow-up
Coordinate with vendors and suppliers as needed
Represent Commercial Door LLC with integrity and professionalism
Compensation & Incentives
Base Salary: $85,000 - $120,000 annually (commensurate with experience)
Incentive Compensation: Performance-based bonuses
No cap on performance-based earnings-results matter here
Benefits & Perks
Company truck provided for business use
Company tools and equipment
Medical, dental, and vision insurance
Paid time off (PTO) and paid holidays
Company provided devices
Mileage and travel reimbursement (as applicable)
Opportunities for career growth and leadership advancement
Stable company with long-term vision and strong leadership
Qualifications
5+ years of operations or field leadership experience (commercial door service industry preferred)
Strong understanding of scheduling, dispatch, and field operations
Proven ability to lead people and have direct, respectful conversations
Excellent organizational and communication skills
Comfortable using technology, systems, and reporting tools
Valid driver's license and ability to travel between locations
Must pass background check and drug screening and remain drug-free
Commercial Door LLC is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment.
We hire leaders who take ownership, protect the standard, and deliver results.
$85k-120k yearly 16h ago
Customer Service Manager
Southwest Accessory Group
Manager job in Haltom City, TX
Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.
We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.
We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.
Benefits
Day Shift (No Overnights)
Paid Holidays
401(k) Plan w/ match
Full benefit package including medical, dental, vision, life, disability and supplemental plans.
PTO & Sick Time
Position Summary:
The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction.
Key Responsibilities:
Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams.
Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals.
Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones.
Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries.
Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently.
Analyze service trends, identify operational gaps, and implement process improvements.
Create and maintain customer service SOPs, scripts, and training materials.
Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards.
Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement.
Ensure compliance with company policies, customer requirements, and industry best practices.
Recruit, hire, and train new team members as needed.
Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction.
Qualifications
3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment.
Proven experience managing a multi-time zone call center.
Strong background in coaching, performance management, and staff development.
Excellent communication, problem-solving, and conflict-resolution skills.
Strong ability to analyze metrics and optimize operations.
Experience with Five 9 CRM, call center systems, and order/logistics platforms.
Ability to work in a fast-paced environment and manage competing priorities.
High level of professionalism and customer-oriented mindset.
Automotive, aftermarket parts, or distribution industry experience.
Knowledge of ecommerce order flow, RMA processes, and warehouse operations.
Ability to lead cross-functional initiatives and improve operational efficiency.
Bilingual (English/Spanish) a plus.
NetSuite experience a bonus.
$38k-70k yearly est. 1d ago
Customer Service Manager
L&S Mechanical 4.0
Manager job in Richardson, TX
Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service)
We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments.
General Responsibilities
Customer Service Leadership:
Lead and manage the customer service team, ensuring high-quality support across all trade divisions.
Develop and implement customer service policies, procedures, and best practices.
Train and mentor customer service representatives to enhance service delivery.
Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction.
Operations & Process Improvement:
Coordinate with sales, logistics, and technical teams to provide seamless customer support.
Identify and implement process improvements to enhance efficiency and reduce response time.
Utilize CRM systems and other tools to track customer interactions and service metrics.
Ensure compliance with company policies, industry regulations, and trade-specific requirements.
Customer Relations & Satisfaction:
Act as the main point of contact for escalated customer issues and work to resolve them effectively.
Develop customer retention strategies and gather feedback for continuous service improvement.
Analyze customer trends and provide insights to management for business growth opportunities.
Reporting & Performance Management:
Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels.
Generate reports and provide recommendations to improve service standards.
Conduct periodic performance evaluations of the customer service team.
Qualifications
Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education.
Minimum of 5 years of customer service experience, with at least 2 years in a managerial role.
Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus.
Strong leadership, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities.
Proficiency in CRM software, Microsoft Office Suite, and customer service platforms.
Ability to manage multiple priorities in a fast-paced environment.
$42k-72k yearly est. 1d ago
Operations Manager
Aretiforce | B Corp™
Manager job in Frisco, TX
📍 Dallas, Texas (Frisco) Flexible Working
💼 Full-Time
💰 $100-140k per annum
About the Company
Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore.
If you thrive in a high‑growth technology or professional services environment - and you're ready to step into a role with genuine impact and visibility - this could be the ideal next move.
Role Overview
We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement.
You will manage both U.S.-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation.
Key Responsibilities
1. Financial & Administrative Coordination
Approve expenses and monitor budgets
Maintain financial governance across teams and projects
2. Sales Operations & Reporting
Oversee CRM processes (Salesforce strongly preferred)
Manage accurate pipeline, forecasting, and performance dashboards
3. Outreach & Relationship Support
Coordinate outbound operations and engagement workflows
Support client communications and follow‑up activities
4. Global Back‑Office Operations
Lead and support both U.S. and offshore operational staff
Streamline and optimise processes to increase efficiency
5. Client‑Facing Support & Delivery
Join client calls and support contract administration
Build and maintain strong client and partner relationships
Skills & Experience Needed
4-5+ years in operations within technology, business services, or professional services
Strong financial and budget management skills
Experience working with or supporting large‑scale SaaS or software‑driven organisations
Excellent organisational, prioritisation, and multitasking abilities
Strong written and verbal communication skills
Confidence managing distributed teams across multiple time zones
Proactive, solutions‑focused mindset with the ability to build scalable frameworks
$100k-140k yearly 4d ago
Industrial Property GM: Lead Leases & Operations (On-site)
Jones Lang Lasalle Incorporated 4.8
Manager job in Dallas, TX
A leading real estate services provider is seeking an Industrial General Manager to oversee properties in Dallas, TX. This role involves managing client relationships, ensuring tenant satisfaction, and achieving financial goals. Candidates should have over 7 years of experience in property management, strong leadership skills, and a valid Real Estate license. The position offers competitive benefits and a supportive work environment.
#J-18808-Ljbffr
$62k-135k yearly est. 2d ago
Moving and Packing Operations Manager
Servpro Team Shaw
Manager job in Grapevine, TX
SERVPRO Team Shaw -
Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country
SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.
Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.
If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!
Do you love helping people through difficult situations?
Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then
you
may be our perfect
hero
!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.
Key Responsibilities:
As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also:
Oversee the pack-out, inventory, and transportation of customer contents from affected properties
Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software
Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters
Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards
Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution
Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return
Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism
Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area
Coordinate timely delivery and return of contents to customers once the property has been restored
Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms)
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Availability for overtime and on-call hours may be required during peak demand or emergency responses
Qualifications
Required:
High school diploma or equivalent
2+ years of experience in restoration, moving services, inventory management, or related fields
Excellent communication and organizational skills
Valid driver's license with a clean driving record
Proficiency with inventory software and Microsoft Office Suite
Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments
Preferred:
Experience in the restoration industry, specifically contents handling or pack-out operations
Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician)
Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat)
Experience leading teams or supervising staff in a warehouse or field environment
Strong customer service skills and the ability to handle sensitive or emotionally charged situations
Benefits
Medical, Dental, Vision
Paid Time Off
Sick Paid Time Off
Matching 401K
Competitive compensation
Personal Development Opportunities
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
$49k-86k yearly est. 3d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Manager job in Addison, TX
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$42k-64k yearly est. 5d ago
Training Manager
Yogurtland
Manager job in Farmers Branch, TX
Yogurtland
Hiring: Training Manager
Shift: Monday-Friday
Pay: $65,000-$75,000/year
*Depending on Experience
The Training Manager owns the IQ of the Yogurtland organization and, as such, leads the strategic planning, budgeting, development & execution of continuous learning solutions for all workforce levels that position Yogurtland as the smartest brand and leading developer of talent in the frozen treat segment.
The Training Manager also leads a team of Field Training Managers who provide franchisees and their associates with the capabilities to successfully open new locations, optimize unit-level profitability and consistently execute our operating model and brand initiatives with excellence.
RESPONSIBILITIES
Identifies, develops & executes high impact instructional design strategies and learning management systems in alignment with the business & brand goals as well as the learning needs of franchisees and their associates. Stays aware of learning & industry trends to ensure that training deliverables are innovative, relevant & user-friendly.
Develops the curriculum, delivery methodologies & most cost-effective platforms to scale learning for new franchisees. Measures post-training performance & surveys franchisee feedback to continuously improve IFT.
Makes data-driven decisions to identify organizational learning needs and designs the blending learning platforms, Learning Management System and curriculum that most cost-effectively scales learning across the enterprise workforce.
Designs and develops instructor-led training curricula including trainer scripts and materials and participant materials and partners with field learning for implementation.
Designs and deploys methodologies to evaluate, analyze & report on training effectiveness.
Manages the performance and develops the competencies & skill sets of the Field Training Team.
Oversee all aspects of training programs, including registration, enrollment, content development, delivery & evaluation.
Leads the design, development, and implementation of training for rollouts, tests, reinvestments, and other initiatives to ensure consistently prominent levels of execution.
Develops & manages the onboarding platform for all new YLSC associates.
Develops and manages budgets & expenses.
Serve on inter-departmental and cross-departmental teams to represent the training team.
REQUIREMENTS
A bachelor's degree in business, training and organization development, or related field is preferred. Master's degree or equivalent experience a plus
10+ years in learning and development role. Experience in the food service industry preferred.
Demonstrated ability to leverage AI-powered tools to design, deliver, and optimize training programs, improve team performance, and streamline operational workflows.
Extensive knowledge of instructional design theory and implementation, and modern training methods and techniques
Proven ability to complete full training cycle (assess needs, plan, develop, deliver, monitor, evaluate and improve)
Advanced organizational skills with the ability to oversee multiple assignments.
Proven ability to lead by example and foster mentoring relationships.
Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences.
OFFERED
Benefits Package: Medical, dental, and vision coverage; retirement savings plan; paid time off.
Professional Growth: Training, mentorship, and opportunities to work on cross-department projects.
Collaborative Culture: A supportive environment that values innovation, teamwork, and diverse perspectives.
Employee Perks: Product discounts, access to exclusive events, and additional incentives.
Company Overview
We are a rapidly growing Food & Beverage (F&B) franchising company with a footprint that spans local and international markets. Our organization includes multiple departments-Store Operations, Marketing, R&D, Human Resources, Financial Accounting, Logistics, Ingredient Manufacturing, Training, Franchise Development, IT, and eCommerce. We foster an environment of innovation, teamwork, and customer-centric service, making us a leading name in F&B franchising.
$65k-75k yearly 16h ago
General Manager
Quikrete 4.4
Manager job in Grapevine, TX
Reports To: Regional Vice President of Southwest Operations
Pay is dependent upon experience and will be discussed during the consideration process
Travel: 10%
Job Summary:
To manage all aspects of a Pavestone branch to achieve targeted short- and long-term Net Operating Income objectives.
Responsible for Personnel, Sales, Cost Control, and implementing and maintaining administrative policies.
Motivate, manage, listen, advise, lead by example, be the ethical compass, delegate, work under pressure, and multi-task.
Performs CDC Sales Manager duties. Enforce company policies and procedures. Keep Safety as the Number 1 objective.
Essential Functions:
Personnel:
Manage all branch personnel activities including: schedules, training, performance evaluations, recruiting, hiring and firing.
Listen to all employees; be a sounding board and provide feedback.
Sales:
Ensure that branch sales and targeted margins for Retail and CDC are achieved.
Manage day-to-day sales personnel activities.
Maintain a very high level of customer service.
Actively participate in sales calls.
Develop local sales strategies and monitor National sales programs.
Ensure that Pavestone image is maintained.
Cost Control:
Negotiate with vendors to achieve the highest quality at the lowest cost.
Focus on controlling variable costs.
Evaluate ROI for all expenditures.
Maintain high Quality standards for all products.
Maintain detailed maintenance programs for equipment.
Administrative Execution:
Implement and maintain all corporate policies, programs, and procedures.
Oversee all branch administrative functions, including A/P, A/R, Invoicing, Payroll, etc.
Review monthly financials.
Participate in required management meetings, webinars, conference calls, and reporting as needed.
Maintain a friendly, open-door policy in all departments so the whole team can feel motivated and supported.
Transportation:
Ensure that branch margins are achieved.
Manage personnel activities.
Oversee safety, customer service, and on-time deliveries.
Plant Operations:
Oversee production scheduling to insure PIMS are achieved.
Oversee MC and ensure all maintenance activities are handled.
Accountabilities:
Branch must be profitable.
Answer to the ROM and senior management.
Accountable for your actions and ethics.
Maintain all company equipment per company policy.
$42k-76k yearly est. 16h ago
Associate Manager, Search & Display
Joon Loloi
Manager job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale.
Responsibilities
Channel Ownership & Execution
Own all aspect of performance across key performance channels including:
Google Ads (Search, Shopping, PMAX, Display)
SEO (Technical, On-Page, and Content Strategy)
Product Feeds & Merchant Center
Potential to expand with new such as Amazon DSP, Bing, etc.
Develop and implement strategies to support brand and business initiatives through above key performance platforms
Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings
Lead keyword research, technical SEO audits, and on-page optimization initiatives
Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements
Monitor performance and identify growth opportunities through emerging search trends
Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers)
Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms
Feed Management & Optimization
Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance
Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels
Strategy, Innovation & Expansion
Identify new growth opportunities including emerging platforms, formats, and targeting strategies
Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality.
Act as a key stakeholder in defining and refining attribution and measurement frameworks
Qualifications
3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments
Proven track record of owning and scaling campaigns across multiple performance channels
Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console)
Experience managing product feeds and familiarity with feed tools and merchant platforms
Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions
Excellent organizational and project management skills, with ability to work cross-functionally
Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar
What We Offer
Health, dental, and vision benefits
Paid parental leave
401(k) with employer match
A culture of meritocracy that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
$28k-65k yearly est. 2d ago
Service Center Assistant Manager
The McAlear Group
Manager job in Irving, TX
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
$32k-45k yearly est. 1d ago
Field Operations Manager
Honey Homes 4.6
Manager job in Dallas, TX
Honey Homes is a startup reimagining how homeowners take care of their homes. We're a membership-based service pairing customers with a dedicated handyman and a modern tech platform to manage maintenance, repairs, and ongoing home needs.
We are a growth-stage startup backed by Khosla Ventures, Pear VC, Era Ventures, and founders of DoorDash, Lyft, and Opendoor. Our team comes from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber-and we're still very much in builder mode, not corporate maintenance mode.
Learn more: ************************** About the Role
We're hiring a Field Manager to help build, scale, and lead our Dallas market. This role is ideal for someone from a startup or tech-forward environment who blends hands-on operations, analytical thinking, and people leadership.
This is not a plug-and-play management role. You'll help build the market from the ground up, refine local operations, and shape how Honey Homes grows in Texas.
You'll operate at the intersection of:
Field operations
Team leadership and coaching
Customer experience
Data, systems, and dashboard analytics
Market growth and experimentation
What You'll Do
Lead day-to-day operations for the Dallas market, owning quality, efficiency, and customer outcomes
Hire, coach, and manage a growing team of handypeople (scaling to 10+ as the market grows)
Build scalable operations playbooks while adapting quickly in a fast-moving startup
Use data, tooling, and tech-enabled workflows to improve performance and reliability
Monitor and act on performance metrics using internal dashboards and dashboard analytics
Partner with Marketing and Growth to drive top-of-funnel demand and neighborhood expansion
Build relationships with local specialists to extend service coverage
Act as a hands-on leader who can switch between strategy and execution as the business grows
Establish strong market operations with high customer satisfaction and retention
Build and stabilize a high-quality handyman team
Improve visit quality, follow-through, and customer trust
Launch repeatable processes that scale with market growth
Operate confidently using data, dashboards, and tech systems rather than intuition alone
What We're Looking For
3+ years in operations, field ops, or general management in a startup or growth-stage company
Experience in tech-enabled or marketplace businesses preferred
Prior leadership or management experience with distributed or frontline teams
Comfortable operating in ambiguity and building systems from scratch
Strong analytical instincts; able to use data and tech tools to guide decisions
Builder mindset-excited to create, test, and iterate rather than inherit static processes
This role is for someone who thrives in startup environments, blending people leadership, analytics, and execution
This role is based in Dallas with periodic travel to Austin to support Texas market growth.
Compensation & Benefits
Salary: $95,000-$110,000 (depending on experience)
Equity: All employees are owners at Honey Homes
Benefits: 100% employer-paid medical, dental, vision; 401(k); FSA; flexible PTO
Work Model: Field + office + some flexibility
Must be authorized to work in the U.S. (no visa sponsorship)
honeyhomes.com
Honey Homes - Go-To Handyman for Your Home
One trusted handyman for all your home projects, managed in a simple app.
$95k-110k yearly 2d ago
Application Operations Assistant Manager
Highway 4.1
Manager job in Dallas, TX
About the Company:
Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.
Role Description
Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application.
Your role:
The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application.
Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud.
Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review.
Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards.
Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application.
Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application.
Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time.
Work cohesively with other members of the Highway Team in an effort to serve our customers well.
Qualifications
Prior experience working in an Application Operations team for a software company preferred.
Technical aptitude and analytical problem solving skills.
Experience with SQL and/or Microsoft Excel is preferred.
Excellent communication skills and thrives in a fast paced and urgent environment.
Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure.
Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application.
Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred.
Transportation and logistics background is a plus.
$42k-64k yearly est. 5d ago
Luxury Airport Lounge GM: Lead Guest Experience
Sodexo 4.5
Manager job in Dallas, TX
A hospitality services company is seeking an Assistant General Manager to manage daily operations at a luxury airport lounge. Key responsibilities include achieving financial targets, developing staff, and ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's Degree and over 3 years of management experience in hospitality, with strong leadership and communication skills. Competitive compensation and comprehensive benefits are offered, including healthcare and career growth opportunities.
#J-18808-Ljbffr
$41k-76k yearly est. 5d ago
General Manager
Capstone Logistics, LLC 3.8
Manager job in Dallas, TX
Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry.
**Ideal Candidate must be based in Dallas, Texas**
We are looking for a proven leader to assist in expanding our operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further.
Position Summary:
Reporting to the VP of Operations, the Director of Operations (General Manger Multi-buildings) will be responsible for operational oversight and growth. Develop, lead and manage organization-wide automation deployments, continuous improvement (CI) strategies across multi-site locations/teams. Establish KPIs and other performance goals and objectives. Lead related change management along with Partner relationships. This role will oversee multiple buildings in Dallas, TX and could grow into a regional role overtime, to require 60% - 75% of the time.
We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.
Responsibilities:
• Develop, maintain and monitor annual operating budget for each business unit.
• Supervise the review and adherence to each business unit's budget, P&L and aging reports.
• Develop and oversee business forecasting projects.
• Work with other senior leaders on product development, pricing and other strategic operational issues.
Requirements:
Education and/or Experience:
Bachelor's degree in supply chain management, Engineering, Computer Science, or a related field. Master's degree preferred
6+ years of progressive experience in related Supply Chain and Logistics positions in a multi-site environment with a focus on automation
Proven track record of successfully leading and implementing automation projects in a complex supply chain environment
4+ years of experience in Operations & Automation in Warehousing and/or Logistics functions
3+ years of experience in SAP, WCS, WES or related experience in automation tools
Multi-site management experience (locations not areas inside one warehouse.) A MUST
Warehouse Distribution experience within an automated facility
Solid command of all operational disciplines.
Experience managing P&L in excess of $20M plus
Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers.
Highly developed and disciplined in work ethic, accountability and follow-through.
Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff.
Ability to manage, lead and develop all operational staff.
A team player, able to effectively interact with all aspects of the business (internal as well as external customers).
Solid financial and analytical skills including sound business judgment.
Proactive and decisive leader for the business with excellent communication skills.
Tactical leader with a strategic mindset
A Builder, not a Maintainer
Bilingual is a plus
Passionate Advocate for Customer Service and Continuous Improvement
Benefits:
We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.
Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
Must meet hiring eligibility requirements.
$39k-70k yearly est. 3d ago
Assistant General Manager -Dining Division- DFW AIRPORT
Paradies Na 4.2
Manager job in Dallas, TX
Job Category: F&B Management
Posted : December 15, 2025
Full-Time
On-site
2417 N Support Rd Suite C120 Dallas, TX 75261, USA
Paradies Lagardère is an award‑winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands‑on Assistant General Manager (AGM) with a strong focus on operations to join our team. This role is perfect for a motivated leader who thrives in a fast‑paced, high‑volume environment and has a passion for food quality, kitchen management, and team leadership.
Why Join Us?
Career Growth & Leadership Opportunities - Develop your career in a dynamic, growing company.
Supportive & Fast‑Paced Work Environment - No two days are the same!
Company‑Paid Time Off & Holiday Premium Pay - Because work‑life balance matters.
401K Program - Invest in your future.
Training & Development - Expand your skills through our online learning system.
Associate Recognition Programs - We celebrate success!
Dining & Merchandise Discounts - Enjoy perks at our locations.
Transportation & Parking Assistance - Making your commute easier.
About the Role:
As the Assistant General Manager - Full‑Service Operations, oversee operations in both Back of House (BOH) and Front of House (FOH), ensuring seamless kitchen management and an exceptional dining experience for guests. While supporting our dining division, you will play a vital role in kitchen leadership, food quality control, compliance, and team development, fostering a high‑performance and safety‑focused work environment. This role requires strong leadership, problem‑solving abilities, and a hands‑on approach to managing kitchen operations. Bilingual proficiency is a plus.
Key Responsibilities:
Full‑Service Management: Oversee all Front of House & Back of House operations, including food preparation, kitchen cleanliness, inventory management, equipment maintenance, and to ensure a seamless guest experience and efficiency.
Team Leadership & Training: Recruit, train, and develop staff, ensuring they adhere to food safety, operational standards, and company policies.
Operational Excellence: Ensure all kitchen processes run smoothly, including food production, portion control, and adherence to recipes.
Food Quality & Safety Compliance: Enforce all health, safety, and sanitation standards in compliance with local and company policies (ServSafe Certification preferred).
Inventory & Cost Control: Monitor and manage food costs, waste, ordering, and inventory levels to maximize efficiency and profitability.
Collaboration with Leadership: Work closely with the team members to ensure efficiency.
Problem‑Solving & Decision‑Making: Handle FOH & BOH challenges, such as staffing, food shortages, or kitchen workflow improvements, with a solutions‑focused mindset.
Assist in Business Operations: Support the General Manager with scheduling, performance evaluations, and driving restaurant success.
What We're Looking For:
Strong leadership skills with the ability to motivate and develop a FOH & BOH team.
Proven front‑of‑house and back‑of‑house management experience in a fast‑paced environment.
Knowledge of food safety regulations, kitchen operations, and cost control strategies.
Excellent problem‑solving skills with a hands‑on approach to operations.
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.
Qualifications & Requirements:
2‑4 years of FOH & BOH management experience in a high‑volume restaurant or food service environment.
ServSafe Certification or ability to obtain it upon hiring.
Strong knowledge of inventory management, food cost control, and kitchen operations.
Experience with team leadership, scheduling, and performance management.
Ability to thrive in a fast‑paced, high‑volume environment while maintaining quality standards.
Bachelor's degree in Hospitality Management, Culinary Arts, or a related field is a plus, but equivalent experience will be considered.
Join Our Team & Lead a High‑Performance Restaurant
If you are a passionate, hands‑on leader with a strong background in Dining management, we want to hear from you! Apply today and take the next step in your leadership career.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
$35k-47k yearly est. 1d ago
General Manager - Crown Block Dallas
Blau & Associates
Manager job in Dallas, TX
Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list.
DESCRIPTION
The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to; a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates.
The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative.
OBJECTIVE
Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef
Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction
Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly
Help plan and execute staffing, training, and supervision for all department team members
Possess a working knowledge of all department and company policies and procedures
Assist in identifying and developing promotional opportunities for the restaurant
Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations
Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered
Conduct interviews and make recommendations of candidates for new hires
Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline
Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate
Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner
Conduct and participate in meetings with management and staff
Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation
Evaluate information to render an opinion or take action based on that information that will impact the department or function
Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures
Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction
Provide administrative, operational, and logistical support as needed
Responsible for confidential and time sensitive material
Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment
Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use
Additional duties as necessary and assigned by the Direct Report or their designated representative
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business:
Work towards property goals and objectives in conjunction with offsite corporate team.
Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff.
Exhibits leader qualities and functions as determined by corporate team, to all employees.
Additional duties as necessary and assigned.
QUALIFICATION STANDARDS
A minimum of 5 years of previous food and beverage management and 3 years General Manager experience
Have strong leadership abilities, sound judgment, and knowledge of operations
Experience working in food-centric concept, high volume but intimate atmosphere
Exceptional organizational, verbal and written communication skills
Excellent customer service skills and experience working with VIP and regular clientele
Ability to multi-task and perform calmly in a fast-paced environment
Exceptional organizational, verbal and written communication skills
Strong attention to detail
Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience
Excellent interpersonal skills to communicate with all levels of management and employees
Ability to read, write & speak fluent English
Strong computer skills are necessary to handle generating reports
Flexible schedule
Professional appearance and demeanor
Must be able to work nights, weekends and holidays as needed
Must maintain the mental and physical stamina to work extended shifts and days
COMPENSATION AND BENEFITS
Competitive Compensation
Annual Bonus based on transparent, performance dependent standards
Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire
Comprehensive dental and vision insurance
Paid Time Off
Promotional Opportunities
Free Shift Meal
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
10-hour minimum shift
Weekly day range:
Every weekend
Weekends as needed
Experience:
Restaurant management: 5 years (Required)
General Manager - Steakhouse: 3 years (Required)
Food service: 3 years (Preferred)
Ability to Relocate:
Dallas, TX 75207: Relocate before starting work (Required)
$700 monthly 2d ago
HP OpenView Administrator / HP Operations Manager Administrator
Sonoma Consulting
Manager job in Plano, TX
Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.
Job Description
Design & Engineering Enterprise Tools Analyst
· Position is immersed in monitoring tool suites with an understanding of their technical design, functionality and implementation at client.
· Provides input and develops technology roadmap for tools to ensure CLIENT remains current.
· Partners and collaborates with Design & Engineering, IT Operations, and Enterprise Architecture teams to drive monitoring technology solutions that meet current and emerging CLIENT platform standards.
· Drives standardization and best practices for the design and implementation of monitoring tool suites.
· Consults with BTS teams to gather requirements and design, test, and implement technical solutions for monitoring infrastructure and application components.
· Works closely with the other BTS teams for the integration of 3rd party monitoring solutions into CLIENT enterprise monitoring systems.
· Establishes and maintains working relationships with software vendors to secure technical support and product insight on behalf of CLIENT.
· Creates business cases in support of new tool procurement or vendor service required to deliver a monitoring solution requested by business.
· Works closely with the CLIENT Service Management team to ensure monitoring tool suites provide timely and accurate data to support the ITIL processes (e.g. Incident, Problem, Change, Availability, Config. Management, etc.)
· Consults and provides technical direction to CLIENT Service Provider supporting monitoring tool suites with respect to enhancements, upgrades, patching, or run and maintain services.
Qualifications
Must Haves:
· 3-5 years' industry experience
· 1 year experience providing administrative support for HP OpenView software suite (aka HP Operations Manager) - (Note: 3-5 years' experience on a similar tool suite is acceptable)
· Experience with HP products in this suite include:
1. OM Windows, OM Linux (v9.x)
2. Smart Plug-ins (e.g. WebLogic, JBOSS, Tibco, DB)
3. NNMi (v10.x)
4. Performance Manager (v9.x)
5. Reporter (v4.x)
6. OMi (v10.x)
7. UD / uCMDB (v10.x)
8. SiteScope (12.x)
· 1 Year experience working in a VMWare environment
· 1 Year experience working with Oracle (10g, 11g, 12c) or SQL Server (2005, 2008, 2012) database platforms.
· Possess intermediate experience on Windows server platform and/or Linux (RHEL) server platform.
· Possess novice/intermediate scripting knowledge and experience implementing solution based on JavaScript, Perl, Python, Groovy, Ruby etc.
· Possesses excellent verbal and written communication and interpersonal skills and the ability to interface with leadership and all levels of CLIENT resources (technical & non-technical).
· Ability to work independently, with strong organizational and flexibility skills in a team-oriented environment.
· Familiar with ITIL / ITSM principles & processes
Preferred/ Nice-to-haves:
· Bachelor's Degree in Business, Computer Science or equivalent job experience desired.
· Demonstrated continued knowledge acquisition of emerging technologies
· Familiarity with other HP products (e.g. HP Business Service Management (BSM), SiteScope, Service Health Reporter)
· Experience working with ServiceNow, a plus
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.
$43k-68k yearly est. 60d+ ago
Spa Concierge Hospitality Professional
The Woodhouse Day Spa-Plano 3.7
Manager job in Plano, TX
Job DescriptionMaximize your earnings and secure your future at Woodhouse! We have IMMEDIATE OPPORTUNITIES to join our team Spa Concierges earn $17-$22 per hour PLUS a GENEROUS, WORLD-CLASS BENEFITS package. Join Woodhouse Spa, included on Forbes Travel Guide Most Stylish Finds in #FortWorthTexas!
Consistently voted Best of Plano Magazine.
Woodhouse Spa is the leader in affordable luxury. Woodhouse Spa DFW strives to create a unique spa experience for each of our guests and only achieves this with talented people who have passion for what they do! Woodhouse Spa promises to exceed our guests' expectations, making each visit a truly unforgettable experience. We are seeking passion-filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.
The Spa Concierge represents WOODHOUSE to our guests, as the first and last impression, ensuring every interaction, from reservation to checkout reflects a 5-STAR spa experience. You are responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa. The Spa Concierge is responsible for providing guests with necessary intake forms for applicable services, scheduling appointments in Zenoti, answering phones, escorting guests to changing rooms, providing spa clothing and preparing beverages for the guests throughout their stay. You will work closely with therapists to ensure that each guest is comfortable and on-schedule for their treatment(s). The concierge will maintain organization of the changing rooms, quiet room, and service areas and facilitates laundry- wash, dry and folding as needed. The concierge confirms appointments, sells gift cards and educates guests on spa services and retail products. The concierge ensures proper lighting, music, cleanliness, and aromatherapy for the spa.
Responsibilities:
Answer all calls before the third ring.
Utilize knowledge of treatments to tailor the guest experience.
Inquire and listen for ways to surprise and delight our guests, noting all details in the appointment notes and providing specific actions for their visit.
Review the next days schedule to ensure that all guests appointments are confirmed, special occasions are notated and planned, intake forms are sent, and appointment book is maximized and accurate.
Ensure the Relaxation Louge, Changing Lounge and common spaces are always clean, clutter-free, and well-prepared providing a calm, peaceful environment ready for our guests.
Anticipate and prepare for each guests arrival by reviewing key notes on each reservation and profile.
Warmly welcome each guest and provide world-class hospitality.
Ensure each guest had a wonderful experience.
Perform the check-out process smoothly and accurately.
Close the sale of recommended products through excellent product knowledge.
Promote all offers including gift cards and series.
Efficiently rebook the guest for future appointments.
Show appreciation for our guests at every opportunity.
Ideal candidates:
Are passionate about the Hospitality and Spa industries and provide elevated experiences for our guests.
Are committed to the Woodhouse experience to ensure our guests have a phenomenal and consistent 5-star experience.
Have a proven track record in guiding guests with product selections to support spa retail sales goals.
Are knowledgeable about our services and can guide guests in selecting services that will meet their needs.
Are computer savvy to ensure our guests are scheduled efficiently and effectively.
Work closely with our Spa Professionals to support their efforts to service our guests.
Are detail-oriented
Demonstrate leadership abilities
Handle difficult situations with a calm demeanor
Are highly effective at multitasking and have excellent customer service skills
Understand that serving and helping others leads to personal satisfaction
Are flexible and are available to work evenings and weekends
Assists coordinator with other duties as needed
Preference for 5 years hospitality or retail experience and experience with appointment scheduling systems.
Working conditions:
Standing for up to 6 hours at a time
Walking across spa multiple times during shift and potentially up and down stairs
Lifting up to 30lbs
Bending, reaching, stooping
Repetitive motion
Reasoning, problem solving, hearing, speaking
Fast/steady paced environment, multiple priorities
Frequent customer interactions
Ability to adapt to changes
Woodhouse Spa is an Equal Opportunity Employer and a drug-free workplace.
The average manager in McKinney, TX earns between $35,000 and $92,000 annually. This compares to the national average manager range of $37,000 to $92,000.