Ever been described as a people-pleaser? More often than not, it's seen as a bad thing, but that doesn't have to be the case! Put your people-pleasing qualities to work so you can build a great career. Consider a job in a company as manager of member services.
Managers of member services can work in a variety of fields for companies or organizations that offer membership programs to their customers. Your role as manager of member services is to cater to those members, attending to their queries, needs, and complaints.
In your day-to-day, you will answer member enquiries and provide cashier services to members as you oversee and manage staff directly in contact with members. You will develop methods, guidelines, and scripts to reach out to new customers and bring in more membership subscriptions for the company. You will maintain schedules to ensure that member services are always available and not disrupted, and you will guarantee high-quality interactions between staff and members. Essential skills required for this position include customer service mentality, leadership, attention to detail, time management, communication, and motivation.
To qualify for this position, employers usually require a bachelor's degree in an industry-specific field. Moreover, some employers may also give preference to master's degree holders. Prior experience in a similar position is also advantageous. The average hourly pay for this position is $29.05, which amounts to more than $60,000 annually. The career is expected to grow substantially in the near future and create new opportunities across the United States.
How to Become a Manager, Member Services
What is a Manager, Member Services
There is more than meets the eye when it comes to being a Manager, Member Services. For example, did you know that they make an average of $34.62 an hour? That's $72,011 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 21,900 job opportunities across the U.S.
What Does a Manager, Member Services Do
There are certain skills that many Managers, Member Services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Managerial skills and Communication skills.
How To Become a Manager, Member Services
If you're interested in becoming a Manager, Member Services, one of the first things to consider is how much education you need. We've determined that 68.3% of Managers, Member Services have a bachelor's degree. In terms of higher education levels, we found that 9.5% of Managers, Member Services have master's degrees. Even though most Managers, Member Services have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Manager, Member Services. When we researched the most common majors for a Manager, Member Services, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Manager, Member Services resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Manager, Member Services. In fact, many Manager, Member Services jobs require experience in a role such as Customer Service Representative. Meanwhile, many Managers, Member Services also have previous career experience in roles such as Manager or Administrative Assistant.
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Manager, Member Services Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a Manager, Member Services can determine their career goals through the career progression. For example, they could start out with a role such as General Manager, progress to a title such as Director and then eventually end up with the title Regional Director.
Manager, Member Services Jobs You Might Like
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Average Salary for a Manager, Member Services
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5 Manager, Member Services Resume Examples
Build a professional manager, member services resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your manager, member services resume.
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Sean Flores Manager, Member Services |
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Sean Flores Manager, Member Services Experience Manager, Member Services2020 - Present Wells Fargo•Tempe, AZ
Service Supervisor2013 - 2020 Wells Fargo•Tempe, AZ
Service Coordinator2009 - 2013 Arizona Department of Transportation•Chandler, AZ
Behavioral Specialist2007 - 2008 Wabash Valley Transportation•West Lafayette, IN
Skills Member EngagementHUDCommunity OrganizationsMembership SalesABAClient FilesCommunity ServicesFacilityIndividual Service PlansService Levels Education Master's Degree Business2008 - 2009 American InterContinental University•Chandler, AZ Bachelor's Degree Management2004 - 2007 Purdue University•West Lafayette, IN |
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Learn How To Write a Manager, Member Services Resume
At Zippia, we went through countless Manager, Member Services resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Manager, Member Services Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Manager, Member Services Resume templates
Zippia allows you to choose from different easy-to-use Manager, Member Services templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Manager, Member Services resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Manager, Member Services Demographics
Manager, Member Services Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among Managers, Member Services, 60.5% of them are women, while 39.5% are men.
- The most common race/ethnicity among Managers, Member Services is White, which makes up 67.0% of all Managers, Member Services.
- The most common foreign language among Managers, Member Services is Spanish at 59.6%.
Find the best Manager, Member Services job for you
Manager, Member Services Jobs You Might Like
- High Paying Manager, Member Services Jobs - $157K and Up
- Work From Home Manager, Member Services Jobs
- Entry Level Manager, Member Services Jobs
- Part Time Manager, Member Services Jobs
- Actively Hiring
- No Degree Manager, Member Services Jobs
Top Colleges for Manager, Member Servicess
1. University of Pennsylvania
Philadelphia, PA • Private
2. Northwestern University
Evanston, IL • Private
3. Pennsylvania State University
University Park, PA • Private
4. California State University - Dominguez Hills
Carson, CA • Private
5. University of Washington
Seattle, WA • Private
6. New York University
New York, NY • Private
7. Harvard University
Cambridge, MA • Private
8. University of Southern California
Los Angeles, CA • Private
9. University of North Texas
Denton, TX • Private
10. University of Michigan - Ann Arbor
Ann Arbor, MI • Private
Find the best Manager, Member Services job for you
Manager, Member Services Jobs You Might Like
- High Paying Manager, Member Services Jobs - $157K and Up
- Work From Home Manager, Member Services Jobs
- Entry Level Manager, Member Services Jobs
- Part Time Manager, Member Services Jobs
- Actively Hiring
- No Degree Manager, Member Services Jobs
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Top Skills For a Manager, Member Services
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.8% of Managers, Member Services listed Procedures on their resume, but soft skills such as Analytical skills and Managerial skills are important as well.
Best States For a Manager, Member Services
Some places are better than others when it comes to starting a career as a Manager, Member Services. The best states for people in this position are Rhode Island, New York, New Jersey, and Pennsylvania. Managers, Member Services make the most in Rhode Island with an average salary of $130,957. Whereas in New York and New Jersey, they would average $130,640 and $130,502, respectively. While Managers, Member Services would only make an average of $127,215 in Pennsylvania, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$130,640
Avg. Salary
2. Rhode Island
$130,957
Avg. Salary
3. Delaware
$126,155
Avg. Salary
How Do Manager, Member Services Rate Their Jobs?
Manager, Member Services Videos
