Ever been described as a people-pleaser? More often than not, it's seen as a bad thing, but that doesn't have to be the case! Put your people-pleasing qualities to work so you can build a great career. Consider a job in a company as manager of member services.
Managers of member services can work in a variety of fields for companies or organizations that offer membership programs to their customers. Your role as manager of member services is to cater to those members, attending to their queries, needs, and complaints.
In your day-to-day, you will answer member enquiries and provide cashier services to members as you oversee and manage staff directly in contact with members. You will develop methods, guidelines, and scripts to reach out to new customers and bring in more membership subscriptions for the company. You will maintain schedules to ensure that member services are always available and not disrupted, and you will guarantee high-quality interactions between staff and members. Essential skills required for this position include customer service mentality, leadership, attention to detail, time management, communication, and motivation.
To qualify for this position, employers usually require a bachelor's degree in an industry-specific field. Moreover, some employers may also give preference to master's degree holders. Prior experience in a similar position is also advantageous. The average hourly pay for this position is $29.05, which amounts to more than $60,000 annually. The career is expected to grow substantially in the near future and create new opportunities across the United States.
There is more than meets the eye when it comes to being a manager, member services. For example, did you know that they make an average of $32.27 an hour? That's $67,112 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 21,900 job opportunities across the U.S.
There are certain skills that many managers, member services have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, managerial skills and communication skills.
When it comes to the most important skills required to be a manager, member services, we found that a lot of resumes listed 23.8% of managers, member services included procedures, while 11.2% of resumes included member engagement, and 8.1% of resumes included membership sales. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the manager, member services job title. But what industry to start with? Most managers, member services actually find jobs in the hospitality and health care industries.
If you're interested in becoming a manager, member services, one of the first things to consider is how much education you need. We've determined that 60.0% of managers, member services have a bachelor's degree. In terms of higher education levels, we found that 8.3% of managers, member services have master's degrees. Even though most managers, member services have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a manager, member services. When we researched the most common majors for a manager, member services, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on manager, member services resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a manager, member services. In fact, many manager, member services jobs require experience in a role such as customer service representative. Meanwhile, many managers, member services also have previous career experience in roles such as manager or administrative assistant.