Manager, Member Services remote jobs - 78 jobs

MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Digital solutions to address cultural deficits in care are at the forefront of femtech innovation and Mae is quickly gaining traction with healthcare payers as a viable solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers and birthing people, while also reducing clinical costs of care, at impactful scale. See what we're doing at *************** and @maehealthinc on Instagram. At Mae, we are: Solution-Oriented . We make every problem an opportunity to improve. Curious. We demonstrate focused curiosity. Mission-connected. We ensure mamas and doulas are heard. Adaptable . We learn, adapt, and execute. Data-driven . We quantify the uncertainty. Accountable . We own our decisions and their outcomes. Transparent . We don't hide the hard stuff. Job Description Mae is looking for a Member Services Manager with an active, unrestricted Advanced Practice Provider (APP) license in Michigan, Maryland, New York, or Illinois (Nurse Practitioner or Physicians Assistant) who is passionate about maternal health equity. The Member Services Manager is a management role responsible for the quality and performance of all member services at Mae. This role will play a critical role in driving member enrollment, member utilization of platform and doula services and achievement of value-based services (VBS) targets. This ensures we deliver on our contractual obligations to our health plan partners and achieve Mae's clinical and performance targets. The Member Services Manager will report directly to the Head of Operations and directly manage three small teams: Member Enrollment, Care Coordination, and Member Engagement. Key responsibilities include: Team Management: Manage three small teams of: Outreach Specialists responsible for outbound outreach to health plan members to provide education on Mae and achieving monthly enrollment targets. Care Coordinators responsible for coordinating more complex member needs, providing pregnancy education, and conducting health assessments. Member Engagement Specialists responsible for managing routine member engagement communications (phone, e-mail, text) to encourage doula and platform engagement, or facilitating benefits requests. Ensuring Process Oversight, Target Achievement, and Performance of managed teams Ensuring that each team member understands their role and responsibilities while providing them with the tools (e.g., data, dashboards, processes) and support needed to excel Ensuring procedures for core responsibilities are documented (and documentation is maintained) and team members operate consistently Identify and implement opportunities to streamline processes, reduce friction, and improve clarity in cross-functional interactions Maximize individual contributions by harnessing each team member's unique strengths and addressing their key areas for growth Monitor team-level engagement and performance metrics and progress to defined monthly health plan targets Value Based Services (VBS) Oversight and Management Developing and maintaining clinically robust reference materials that can be used by non-clinical Care Coordinators during VBS member communications to address needs and questions as well as drive member compliance with VBS measures Developing priority lists for VBS achievements aligned with monthly revenue targets Monitoring progress to target achievement over time, encouraging and motivating teams as needed to stay aligned and achieve prioritized targets Strategic leadership on outreach methods and optimizations to achieve VBS targets Care Management services including nurse triage, transitions of care, supporting care coordination, and member education Provide direct services and oversight over all fee-for-service eligible services to Mae members Qualifications What we are looking for: Valid unrestricted APP (Nurse Practitioner or Physician Assistant) license in Michigan, Maryland, New York, or Illinois (required), with a willingness to pursue multi-state licensure where feasible 5+ years of relevant experience People management experience A working understanding and support of a managed care, value-based care model preferred Exceptionally organized and process oriented Thoughtful, strategic, and efficient Strong, proactive, and responsive verbal and written communicator Preferred Experience: Multi-state licensure in one or more priority states (MI, MD, IL, NY) or a willingness to pursue to pursue multi-state licensure in states from this list where you are not currently licensed Experience working in fast-paced or start-up environments Additional Information Benefits include: Competitive salary and equity Healthcare benefits Additional Information: Salary range: $120,000-$130,000 annually, depending on experience 40 hours/week expected (standard business hours, Monday - Friday) 401K Flexible work location All your information will be kept confidential according to EEO guidelines. We are currently only hiring US based applicants and are unable to sponsor visas. Mae Health Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ****************************** Role Scope: Our Health Plan is looking for a driven, detail oriented, self-starter to lead a team responsible for ensuring seamless continuity of insurance coverage for all PACE participants. This leader oversees daily operations, manages direct reports, and serves as the primary point of contact for complex insurance matters, including Medicare / Medicaid re-eligibility and end to end census management. The manager collaborates closely with the Growth / Enrollment team, the Interdisciplinary Team (IDT), and external partners such as Medicare, state Medicaid agencies, and contracted providers. This job opportunity is suited for an individual with a background in core health plan enrollment and eligibility processing operations, core claims and enrollment operations and / or other core health plan functions. The role's accountabilities will include: Lead day-to-day census, enrollment, eligibility, and Medicaid re-eligibility operations, ensuring all transactions are timely, accurate, and fully compliant. Develop, maintain, and enforce department policies, procedures, workflows, and monitoring routines, ensuring adherence by internal teams and external vendors. Produce and report operational metrics, audit findings, enrollment accuracy, and KPIs, identifying risks and driving timely remediation. Supervise, mentor, and develop staff while setting clear expectations and maintaining accountability for performance and quality. Serve as liaison with internal and external stakeholders to resolve escalated eligibility and enrollment discrepancies and ensure seamless coverage. Oversee membership maintenance across systems, including reconciliations, CMS interactions, and Medicare/Medicaid coordination of benefits. Own creation and maintenance of member correspondence and fulfillment materials in alignment with CMS guidance and plan policy. Identify and drive continuous improvement initiatives to enhance efficiency, accuracy, and participant experience. Qualifications: 7+ years of experience in health insurance operations, including team leadership and direct supervisory experience. Demonstrated expertise in Medicaid and Medicare eligibility, with specific experience overseeing Medicaid re-eligibility processes. Background in capitated health plan financials; PACE experience strongly preferred. Strong customer service orientation and ability to handle confidential information. Excellent verbal and written communication skills. Bachelor's degree in healthcare, finance, or related field required; Master's degree preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Compensation: We consider an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, participation in the company's equity program, and paid time off, including vacation and sick leave. The expected salary range for this position is $100,000 - $123,000 and is bonus eligible. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: ******************************* Contact Information: If you are interested in this position, please contact ******************* with “Habitat Health | Director, Accounting” and your name in the subject line. Please include a resume, and anything else that you feel will help us understand you and your interest in Habitat Health. E- Verify Participation Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Member Coordination We are excited to invite a dedicated and versatile Member Coordinator to join our dynamic team. As a key player in our member coordination department, this role is critical to ensuring the success and efficiency of our organization. You will be responsible for managing a wide range of member-focused activities that contribute directly to the quality of services we provide. This is an excellent opportunity for a highly organized individual with a passion for customer service, healthcare, and operational excellence. Responsibilities: Member Assessments: Conducting comprehensive evaluations of our members' needs, preferences, and eligibility. This involves in-depth conversations with members, reviewing their medical history, and collecting relevant data to determine the best course of action for their care. Referral Processes: Managing and optimizing our systems for directing members to appropriate services, healthcare providers, or specialists. This includes maintaining relationships with service providers and ensuring smooth information transfer. Lead Care Management: Taking the lead in coordinating care for high-priority or complex cases. This involves closely collaborating with healthcare providers, family members, and other involved parties to ensure that the member receives continuous care. You will monitor the progress of these cases, address any emerging challenges, and provide timely updates to stakeholders to ensure that each member's health and wellbeing are effectively managed. Quality Assurance: Implementing and maintaining quality control measures across all department activities. This includes regular audits, performance reviews, and continuous improvement initiatives to ensure high standards of service. Additionally, quality assurance includes obtaining member feedback about their experience with our company thus far. Data Entry: Accurately inputting and updating member data in the organization's databases and management systems. This includes entering personal details, case information, service usage, and other relevant data, ensuring that all records are complete, accurate, and up-to-date. You will also be responsible for maintaining confidentiality and ensuring data integrity while handling sensitive information. Call Center Supervision: Overseeing the operations of the call center, including inbound calls, monitoring call quality, overseeing incoming and outgoing faxes, and implementing strategies to improve customer service and efficiency. Patient Verification: You will play a vital role in verifying the identity and eligibility of patients or members, ensuring that all provided information is accurate and up-to-date. This process may involve cross-referencing multiple databases, contacting other organizations, and liaising with team members to ensure that all necessary documentation is complete and correct. Resource Development: Creating, updating, and maintaining resources that support the team's daily activities. This could include developing training materials, creating process documentation, or compiling informational resources for members. Your contributions will ensure that the team has access to up-to-date tools that streamline workflows and enhance overall efficiency. Mailing Distribution: Overseeing the distribution of physical materials such as flyers, brochures, and other printed information to members. Additional Responsibilities: In addition to the tasks outlined above, you will be expected to take on any additional duties as needed, which may include administrative support, system updates, or any other tasks that contribute to the overall success of the department and organization. Qualifications: Strong organizational skills with a keen eye for detail Proven reliability and self-motivation to manage multiple tasks efficiently Adaptability to occasional changes in the workplace environment Proactive attitude and strong work ethic with a desire to contribute to team success Comfort with speaking on the phone for extended periods and handling sensitive information At least 2+ years in an office/administrative environment, ideally in a healthcare or member services setting Key Attributes: Excellent communication skills, both written and verbal Ability to multitask and prioritize effectively in a fast-paced environment Detail-oriented with a focus on accuracy and high-quality service delivery Team player with a positive attitude and collaborative approach Working Conditions: Fully remote, 40 hours per week Pay: $21 - $24 per hour Hours: 1:30 PM - 10:00 PM, Monday through Friday Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 1:30pm-10pm Work Location: Remote

As a Member Engagement Coordinator (MEC) at Senture, you'll be part of a mission-driven team focused on improving access to care for members. This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers. You'll use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals. The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key. This position is fully remote, work from home. Quick facts: 2 weeks of paid, mandatory training: 100% attendance required. All equipment provided. Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST. Competitive benefits, PTO, growth, and development opportunities. This position is fully remote, work from home. Candidates must be bilingual in Spanish and English. (If you are not bilingual, please check out our other openings!) Pay Rate: Base of $13.50 per hour Start at $13.50 per hour, with scheduled raises as you grow-up to $15 per hour after two years. Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250. Join Senture's Member Engagement team to make a difference and earn additional incentives while helping members take control of their health! Qualifications High School Diploma or equivalent. Fluent in Spanish (read, write, and conversation) Desire to work in a results-driven outbound call center environment. Strong sales aptitude with a focus on earning monthly incentives. Motivated to achieve productivity goals with a strong work ethic. Excellent communication skills, friendly, and conversational with members. Ability to follow a fixed daily schedule, comply with feedback, and maintain confidentiality. Proficiency in using multiple computer systems simultaneously. Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable. Authorized to work in the United States. Successful completion of pre-hire testing, background check, and drug screening. If hired, Provide two valid, in-date IDs and proof of education during onboarding process. Work from Home Requirements Reliable, cabled internet service: 20mbps upload, 5mbps download, latency at or below 100 ms. Satellite, cellular, hot spot, or wifi connection is not acceptable on any program. Quiet and secure workspace free of distractions. Employees must provide their own workspace furniture. Accountability for work schedules and compliance with security standards. Responsibilities Connect: Make an average of 50 outbound calls per hour using an automated dialer system to offer, explain, and schedule free in-home or virtual health evaluations with licensed providers. Approximately 85% outbound and 15% inbound calls. Engage Members: Utilize pre-approved scripts to ensure consistent and accurate communication with members. These scripts will guide you in explaining the purpose and details of scheduling healthcare evaluations. Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health. Confidently present a product's value and guide prospects toward a 'yes' without sounding pushy. Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations. Adaptable: Adjust, reschedule, or cancel appointments as requested. Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity. Flexible: Be available to complete overtime when required based on business needs. Be Part of a Team: Participate in peer side-by-side coaching as needed Compliant: Follow HIPAA guidelines to protect member privacy. Report member complaints to supervisors immediately. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO The Director, Member Awareness & Activation is a critical marketing leadership role responsible for driving how prospective members discover, understand, and enroll in Thyme Care. This leader owns the full top-of-funnel strategy and execution, from building market awareness to driving high-conversion lifecycle programs, and plays a critical role in scaling member acquisition across all partnerships. Reporting to the VP of Marketing, you will lead a small team focused on multi-channel acquisition, automated lifecycle journeys, segmentation, experimentation, and continuous optimization. You will work closely with Engagement Marketing, Partnership Operations, Payer Growth, Enrollment Operations, Product, and Technology to design, launch, and continuously optimize campaigns that elevate market awareness and convert members across all channels. You will develop high-impact campaigns in priority markets, deeply integrate into employer and health plan communication ecosystems, and leverage data-driven insights to drive awareness and enrollment at scale. This role is ideal for a marketer who balances creativity with analytical rigor and is excited to build and optimize a high-performing funnel that delivers measurable growth. Top-of-Funnel Growth & Acquisition Own and execute the full member acquisition funnel, from awareness through activation and enrollment. Build and deploy multi-channel campaigns across email, SMS, digital, paid social, direct mail, and employer and health plan communications. Develop market-level awareness strategies using partner insights, market dynamics, and message testing. Create scalable segmentation, targeting, and messaging frameworks that reach diverse member populations. Lifecycle & Automated Journeys Architect, implement, and evolve automated lifecycle programs using Customer.io, ensuring timely, relevant, and personalized communication. Apply behavioral triggers, dynamic content, and robust segmentation to guide members from first touch through enrollment. Build a disciplined experimentation roadmap across both automated and non-automated channels - testing new journeys, messaging, and engagement tactics that improve funnel performance. Experiments, Innovation & Out-of-the-Box Growth Tactics Lead high-impact experiments that go far beyond digital channels - including employer education sessions, onsite or in-office awareness activations, community or plan-sponsored events, high-impact direct mailings, and other creative growth ideas. Partner with client-facing teams to pilot new partnership-driven initiatives that expand reach and create high-intent moments for members. Evaluate experiment results rigorously and scale successful tactics across markets and partner portfolios. Client-Integrated Marketing & Cross-Functional Collaboration Work hand in hand with Partnership Ops and client partners to build aligned acquisition strategies and benefit communications. Integrate deeply into partner communication ecosystems: benefits portals, HR or care manager workflows, newsletters, and partner events. Design, launch, and continuously optimize campaigns that elevate market awareness and convert high-intent members across every partner channel. Develop co-branded and partner-specific marketing frameworks for launches, peak moments (like open enrollment), and recurring outreach. Campaign Excellence, QA & Operational Rigor Build and maintain a rigorous QA process ensuring accuracy, compliance, and flawless execution across all channels. Create and maintain a comprehensive playbook of best practices for segmentation, outreach cadences, creative, channel mix, and conversion. Implement operational workflows that support scale, predictability, and quality across internal teams and partner programs. Analytics, Optimization & Reporting Define and track key performance metrics across the acquisition funnel: reach, engagement, CTR, CVR, activation, enrollment rate, cost-per-enrollment, and overall ROI. Partner closely with Enrollment Operations to prioritize essential reporting and funnel visibility, leveraging Data team support where possible but not dependent solely on them. Identify insights and trends that guide ongoing improvements in targeting, creative, messaging, and channel mix. Drive continuous experimentation and learning cycles, scaling strategies that deliver measurable lift in acquisition and enrollment. Team Leadership Lead, mentor, and scale a high-performing lifecycle and acquisition marketing team with clarity, accountability, and strategic direction. Foster a culture of creativity, testing, operational excellence, and cross-functional alignment. Establish collaboration rhythms with Product, Engineering, Data, Engagement Marketing, Enrollment Operations, and Client Success to ensure cohesive, end-to-end member experiences. WHAT YOU'VE DONE 8+ years of experience in growth marketing, lifecycle/CRM marketing, or multi-channel acquisition programs, ideally in healthcare, benefits, or a complex B2B2C environment. Oncology experience is a significant plus. A strong experimentation mindset with a proven ability to design, run, and analyze tests across both digital and non-digital channels. Demonstrated success in top-of-funnel growth, including segmentation, multi-channel campaign development, and conversion optimization. Ability to work effectively within complex, multi-stakeholder ecosystems, including payer partners and internal operational teams. Highly analytical and data-driven, with a strong command of funnel metrics, A/B testing, segmentation, and ROI analysis, and the ability to prioritize and advocate for needed reporting in partnership with Enrollment Operations and Data. Proven ability to collaborate cross-functionally with Payer Growth, Engagement Marketing, Partnership Operations, Enrollment Operations, Product, and Technology teams. Strong leadership and team development skills, with experience building and mentoring high-performing marketers in fast-paced or high-growth environments. Clear, compelling communicator, able to translate insights into action and influence stakeholders across technical and non-technical groups. Comfort with ambiguity and constraints - resourceful, creative, and able to move quickly even when data or resourcing is limited. Member- and partner-centric perspective, with sensitivity to diverse audiences, benefit structures, and communication needs. WHY THIS ROLE, WHY NOW Thyme Care is entering a pivotal stage of growth as we expand across new markets and deepen partnerships with major health plans and employers. As our reach grows, so does the need for a modern, high-performing acquisition engine that can scale awareness and drive meaningful enrollment across a diverse member base. This role exists to build that engine. We're ready to elevate our lifecycle marketing, experiment with bold new acquisition tactics, and deeply integrate into partner communication ecosystems - and we need a leader who can bring creativity, discipline, and data-driven strategy to make it happen. You will shape how thousands of people learn about and enroll in Thyme Care, directly influencing revenue, partner performance, and our ability to deliver better care experiences to members. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $170,000 - $200,000 . The salary range could be lower or higher than this if the role is hired at another level. This position is also bonus-eligible. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud , and always confirm that communications are coming from an official Thyme Care email.

💼 Ready to Keep Operations Running Smoothly? 📦 Be the Backbone of Our Support Team! Join Us as Sr Member Service Coordinator - Hybrid Role | Jacksonville, FL What's in it for you? 🔹 Provide Expert Support: Handle escalated contractor and client inquiries with accuracy and professionalism. 🔹 Own the Details: Research information, document processes, and ensure compliance with program requirements. 🔹 Be Essential: Assist with quality assurance, reporting, and special projects that keep operations efficient. At Crawford, every claim represents a person and a community we help rebuild. As a Sr Member Service Coordinator, your advanced computer skills, attention to detail, and strong problem-solving abilities will help maintain seamless workflows and exceptional service. This is your chance to be part of the One Crawford family-where your work makes a real impact. ✨ Ready to take charge of accuracy and support? Apply today and help us restore lives! Bachelor degree or an equivalent combination of education and experience, and at least 4 years customer service or property or claims management experience. Highly proficient and advanced computer skills Highly proficient and advanced internet navigation skills Excellent attention to detail and organizational skills Excellent time management abilities Highly proficient analytical and problem solving ability Excellent written, verbal and oral communication skills Excellent interpersonal skills Strong proven ability to multi-task Accurately analyzes, prioritizes and directs workflow within department Builds excellent relationships with internal and external customers Stable and consistent with performance and attendance Superb conflict management skills Strong leadership skills Builds teamwork with and between departments Effective at monitoring and auditing work of others Ability to analyze business reports and identify trends Ability to work independently, with minimal supervision Thorough knowledge and understanding of Contractor Connection specific applications, workflows and reporting systems (preferred) Thorough understanding of Contractor Connection and Membership Services procedures and processes (preferred) Thorough understanding of Contractor Connection contractor credentialing deliverables and requirements (preferred) #LI-EC1 Provides senior-level support for contractor and client inquiries by contacting contractor or client and/or researching necessary information in specific systems and documenting various system applications according to documented procedures. Subject-matter expert in Contractor Connection processes and program requirements related to Membership Services and contractor credentialing. Perform escalated contractor resolution. Performs review and analysis of program performance and effectiveness reports. Resolves general issues and questions of team staff and contractors. Assists supervisor in coordination of workflow and overall departmental auditing efforts. Monitors weekly and daily quality assurance reports. Assists with client request(s). Assists supervisor in development of department procedures. Assists Supervisor with quality control of weekly and daily reporting and follow ups. Assists Supervisor sending client notifications. Assists Supervisor with escalated follow up with clients and contractors. Assists Supervisor with creating team presentations on new systems and procedures, new programs, ongoing training and team mentoring. Assists Supervisor with catastrophe management. Maintains overall knowledge of Contractor Connection business model. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times.

Are you eager to leverage your skills and experience in a dynamic new career opportunity? ServiceLink, the unrivaled leader in the mortgage industry, seeks an action-oriented individual with proven management success and the initiative to proactively resolve escalated issues to fill the position of Manager, eClose. The ideal candidate will be exceedingly motivated to conquer bold challenges and drive impactful results in a culture which promotes entrepreneurship through empowerment. If you possess strong interpersonal awareness and the motivation to lead high performing teams to new levels of success, we invite you to apply today. This is an exciting time to join ServiceLink, where the demand for exceptional performance is rewarded with meaningful and self-directed advancement possibilities. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. POSITION SUMMARY The Manager of eClose Operations & Digital Closing Strategy is responsible for leading the daily operations, performance, and strategic development of the eClose department, including RON (Remote Online Notarization) and iPEN (In Person Electronic Notarization) processes. This role combines operational leadership, vendor management, product strategy, and market expertise to ensure efficient digital closing workflows, exceptional client experience, and continuous improvement across the organization. The Manager collaborates with cross-functional teams, supports client engagement initiatives, and drives innovation in alignment with market trends and organizational goals. WHO YOU ARE You possess … · Previous management experience and title, closing or mortgage industry experience · High School diploma or equivalent required · Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients · Good organizational skills, the ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills Responsibilities 1. Department Leadership & Operational Oversight Lead the eClose department, managing production, quality, and operational performance. Develop, implement, and maintain departmental processes and procedures for both internal teams and external vendors. Monitor workload distribution, identify efficiency opportunities, and implement process improvements. Review operational reports and client activity to ensure accuracy, efficiency, and client satisfaction. Prepare and deliver departmental reporting to leadership. 2. People Management & Workforce Planning Coach, counsel, and develop employees; conduct performance reviews and support career development. Establish department production metrics and evaluate employee performance against goals. Support team members and team leads in resolving operational issues or escalations. Oversee staffing planning, including scheduling, vacation management, and month‑end coverage. Participate in hiring activities, including interviewing and recommending candidates. Foster a positive team culture and maintain strong employee morale. 3. Vendor Relationship & Performance Management Maintain professional relationships with eNotary vendors. Monitor vendor performance and implement corrective actions as needed. Determine and administer vendor disciplinary measures when necessary. 4. Issue Resolution & Cross‑Functional Collaboration Handle escalated client, vendor, or internal issues promptly and professionally. Communicate and collaborate with other departments to ensure client expectations are met. Participate in client audits, including responses to pre‑audit questionnaires. Escalate significant risks or concerns to leadership in a timely manner. 5. Product Strategy & Market Expertise Serve as a subject‑matter expert on digital closing processes, technology, and market trends. Partner with operations, strategy, sales, and technology teams to contribute to the digital closing product roadmap. Contribute to product specifications to ensure that they are accurate, clear, and complete; Provide support during development cycles. Conduct competitive analysis to inform product direction and maintain market alignment. Translate client and market feedback into actionable insights for product and technology teams. 6. Client & Market Engagement Support sales teams by demonstrating digital closing products and tailoring value propositions to client needs. Travel to client sites or industry events as needed. 7. Administrative & Compliance Responsibilities Approve departmental payroll and ensure compliance with company policies and procedures. Maintain proficiency in internal systems, tools, and operating platforms. Perform other duties as assigned. Qualifications High school diploma or equivalent Experience managing operational teams in financial services, title, mortgage, or digital closing environments. Strong knowledge of RON and iPEN processes and digital closing technology. Demonstrated ability to lead teams, manage performance, and drive continuous improvement. Excellent communication, problem‑solving, and cross‑functional collaboration skills. Experience working with vendors and evaluating vendor performance. Ability to analyze data, prepare reports, and present insights to leadership. Ability to manage multiple priorities with minimal supervision. Willingness to travel as needed. We can recommend jobs specifically for you! Click here to get started.

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. This position is working for Veterinary Management Groups (************** is a subsidiary of Covetrus. SUMMARY Provide meeting and event planning support for 12-18 meetings throughout the year, many of which overlap (currently averaging 20-30 attendees per meeting; 2.5-3 days in length). Meet with business and organization leaders to understand the purpose of the event (in-person or hybrid) and proactively anticipate needs and develop and discuss potential solutions. Plan and manage the full scope of the event (in-person or hybrid) in a consultative approach with team members and provide logistical and engagement support to ensure participants can fully participate and be actively engaged. Prepare event agendas in collaboration with the group; take and prepare notes; summarize key action items. Plan and manage the scope of virtual, in-person, or hybrid events overseeing all aspects of the event to include during the event and pre/post meeting support. Prepare meeting budget and monitor costs; Solicit bids from venues and service providers. Arrange the details of a variety of task associated with a successful event; Ensure that it meets the meeting requirements. Determine and manage the setup for functional rooms to include layout, seating, and audio visual needs. Negotiate and sign event contracts as confirmed by leadership including hotels, meeting space, content providers, etc. Establish and manage online invitation/registration process; encourage all members to use the online meeting platform to support effective meeting communication Coordinate event services such as room reservations, restaurant reservations, ground transportation, and on-site food selection. Coordinate audio visual tools as needed; Coordinate shipping of materials to and from the event location. Review event bills for accuracy and approve payment; Compile full-event financial spreadsheet and break cost down to individual attendee level. Coordinate invoicing of attendee with bookkeeper and support the meeting financial reconciliation process. Conduct post-event evaluations and communicate with leadership to assist in planning future events. Perform other duties as assigned. Less than 5% travel. QUALIFICATIONS: • Degree in hospitality, public relations, management, or related field strongly preferred. • Experience in project management with a track record of successful events. • Excellent organizational skills with the ability to multitask under pressure. • Strong communication and interpersonal skills. • Meticulous attention to detail. • Expert time management skills. • Financial savvy, with the ability to adhere to plan budgets and process invoices. • Must demonstrate honesty and integrity and practice strict confidentiality at all times We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking an energetic, analytic, and intellectually curious Independent Assessment & Review Manager to join our Fraud Risk team. This role - as part of the 2nd Line of Defense - will conduct assessments of the fraud program design and operational effectiveness, evaluating prevention, detection, and response capabilities, including processes, tools, skills and staffing. Additionally, the person in this role will look to ensure alignment with industry best practices and compliance with regulatory standards as well as identifying exposure to fraud across business units, products, and channels making sure vulnerabilities are recognized and understood. The ideal candidate will have experience in risk management and analytic strategy and will be an agile learner, think strategically, and possess strong communication and problem-solving skills. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you'll do: Develop fraud 1st line program assessment methodology and approach Provide actionable feedback and recommendations to improve fraud program resilience Monitor the implementation of recommended improvements and the ongoing evolution of the program to meet dynamic fraud landscapes and regulatory changes Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed Assess the impact of new products and initiatives to the fraud risk appetite, conducting reviews and providing effective challenge Confirm that regulatory compliance considerations are fully integrated into the fraud risk framework Develop fraud standards and fraud risk questions to be leveraged by Supplier Risk Management for vendor assessments Review and assess fraud forecasts and forecasting methodologies, providing strategic insights and recommendations to further enhance accuracy What you'll need: Bachelor's degree with 8+ years experience in risk management and analytic strategy within the financial services industry preferred Knowledge of banking products, processes and regulations Experience querying large datasets using SQL Exceptional interpersonal, verbal and written communication skills Strong leadership, collaboration, influencing and organizational skills with attention to detail Must be self-motivated with the ability to work independently or within a group under minimal daily direction. Intellectually curious. You adapt to change, embrace bold ideas, ask questions, test assumptions, and challenge conventional thinking Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisions Experience leading and managing meetings with cross functional teams, effectively and efficiently communicating and driving engagement. Proficiency in data analysis and deriving meaningful insights for decision-making Demonstrated ability to collaborate with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner. Experience with regulatory compliance and corporate governance standards Ability to work under tight deadlines Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change Proficiency with Google Suite and/or Microsoft Office products Strong team player Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. This position is working for Veterinary Management Groups (************** is a subsidiary of Covetrus. SUMMARY Provide meeting and event planning support for 12-18 meetings throughout the year, many of which overlap (currently averaging 20-30 attendees per meeting; 2.5-3 days in length). Meet with business and organization leaders to understand the purpose of the event (in-person or hybrid) and proactively anticipate needs and develop and discuss potential solutions. Plan and manage the full scope of the event (in-person or hybrid) in a consultative approach with team members and provide logistical and engagement support to ensure participants can fully participate and be actively engaged. Prepare event agendas in collaboration with the group; take and prepare notes; summarize key action items. Plan and manage the scope of virtual, in-person, or hybrid events overseeing all aspects of the event to include during the event and pre/post meeting support. Prepare meeting budget and monitor costs; Solicit bids from venues and service providers. Arrange the details of a variety of task associated with a successful event; Ensure that it meets the meeting requirements. Determine and manage the setup for functional rooms to include layout, seating, and audio visual needs. Negotiate and sign event contracts as confirmed by leadership including hotels, meeting space, content providers, etc. Establish and manage online invitation/registration process; encourage all members to use the online meeting platform to support effective meeting communication Coordinate event services such as room reservations, restaurant reservations, ground transportation, and on-site food selection. Coordinate audio visual tools as needed; Coordinate shipping of materials to and from the event location. Review event bills for accuracy and approve payment; Compile full-event financial spreadsheet and break cost down to individual attendee level. Coordinate invoicing of attendee with bookkeeper and support the meeting financial reconciliation process. Conduct post-event evaluations and communicate with leadership to assist in planning future events. Perform other duties as assigned. Less than 5% travel. QUALIFICATIONS: • Degree in hospitality, public relations, management, or related field strongly preferred. • Experience in project management with a track record of successful events. • Excellent organizational skills with the ability to multitask under pressure. • Strong communication and interpersonal skills. • Meticulous attention to detail. • Expert time management skills. • Financial savvy, with the ability to adhere to plan budgets and process invoices. • Must demonstrate honesty and integrity and practice strict confidentiality at all times We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About Us All Care To You is a Management Service Organization providing our clients with healthcare administrative support. We provide services to Independent Physician Associations, TPAs, and Fiscal Intermediary clients. ACTY is a modern growing company which encourages diverse perspectives. We celebrate curiosity, initiative, drive and a passion for making a difference. We support a culture focused on teamwork, support, and inclusion. We offer a flexible work environment and schedules with work from home options. ACTY offers 100% employer paid medical, vision, dental, and life coverage for our employees. Additional employee paid coverage options available. We also offer paid holidays, birthday off, and unlimited PTO as well as a 401k plan. Job purpose The Provider & Member Engagement Coordinator will support the Provider Engagement and Customer Service Teams. This role involves assisting with ACTY portal user management, onboarding providers, maintaining provider and vendor data, and developing policies and resources to improve provider engagement. The Coordinator will help identify opportunities for enhanced provider relationships, participate in developing communication materials, and support various member outreach and educational initiatives. Additionally, the role includes troubleshooting operational issues, assisting with training and presentations, and ensuring provider satisfaction through proactive communication and relationship management. The Coordinator will work closely with internal teams to ensure seamless operations and contribute to achieving organizational goals such as the 5-Star performance standard. Duties and Responsibilities Assist the Customer Service Team with ACTY Portal User management and portal trainings. Provider onboarding review and readiness assessment meetings Provider and Vendor data entry adds, changes and updates Assist the development of ACTY's policies and procedures for engaging provider partners, including advancing best practices for engagement and issue resolution build an internal resource suite to support providers in all markets. Assist the development of ACTY's provider resources and tools, including provider portal, educational materials, provider manual, and others as appropriate. Identify opportunities to enhance our relationship with providers including but not limited to the development of new programs, tools, and services. Assist with the development and distribution of all member communications and collateral materials, including member education, member advocacy, support enrollment and eligibility functions, health education, analysis of action plan disenrollment rates, grievance tracking and reporting, and member satisfaction. Utilize zoom, phone calls, or conduct site visits to service providers, resolve issues, educate staff/providers on policies, collect credentialing information, and review all quality Cozeva information. Collaborate and assist patients, providers, and team members reach the standard of 5 STARS. Assist with member outreach. Achieves goals to establish consistent and strong relationship with provider offices. Fostering and Maintaining proactive positive relations throughout the provider network by communicating with provider offices through face to face visits, letters, telephone calls, faxes or emails, sharing data and information about the provider's practice. Assist with provider operational issues for timely resolution. Assist in the creation and maintenance of department training materials. Preparing and delivering verbal presentations in a group or one-on-one setting to network providers and their staff. Serve as a liaison between the client and ACTY's internal departments. Troubleshoot escalated issues to meet the client's expectations Performing other duties and special projects as assigned. Qualifications 1-2 years of experience in the healthcare industry navigating relationships around providers and insurance networks is preferred Managed Care experience preferred Provider Relations experience preferred Must have an excellent working knowledge of ICD- 10, CPT, and HCPCS coding classification systems and medical terminology Knowledge of Microsoft Office Suite Must be organized and detail-oriented. Excellent verbal and written communication skills are a must. Strong leadership and problem-solving skills. Ability to communicate clearly and concisely, self-starter, deadline and result driven. Ability to produce standard and ad-hoc reports accurately and of high quality. Strong organizational and follow-up skills Ability to prioritize and complete tasks with a high level of efficiency and attention to detail. Dependable and able to work independently. Be resourceful and willing to take extra steps to ensure most ultimate outcome.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at: $84,000.00. Final compensation will be determined based on experience. By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Manager of Assessments and Integration is responsible for the creation and management of assessment documents and activities. The Manager will assist in the tasks related to the assessment process from the executed Statement of Work (SOW) through the final client presentation, including accurate and complete assessment deliverables to the client. Position also helps integrate new FOS clients by collaborating with Integration team in STO. Working knowledge of acute and physician revenue cycle processes, key performance indicators, and best practices is required. Incumbent should understand how to calculate key performance indicators (KPI's) and assess current operations against best practices. Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Must be detail oriented and like creating reports, graphs, and spreadsheets. Ability to build and maintain relationships with key internal and external stakeholders. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates advanced proficiency in Word, Excel, and PowerPoint. The ability to facilitate the management of data for more than one project/assessment, as needed. Provides ideas and recommendations for improving assessment process. Job Competencies: Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat. Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes. Coaching & Developing Others - Partners with individuals' and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better. Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one's own and others' emotions and adapts behaviors to accomplish intended results. Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation. Essential Job Functions: O.N.E. Purpose Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Overall Assessment Support: Maintain and distribute Assessment project calendar and Assessment pipeline calendar. Create organized files and directories. Create, maintain, and update Assessment documents. Review receipt of requested documents, including assessing whether documents received met specifications. Review assigned Assessment document sections and revise formatting, content, punctuation to comply with standard formatting and value-added content. Pre-Onsite Phase/Data Only Assessments: Coordinate internal team Kick-off call. Schedule recurring internal calls for assessment planning and status check-in. Communicate travel and logistic coordination with Assessment team members, and client, if needed. Assist with coordination, distribution, and reconciliation/validation of Assessment templates. Onsite Phase: Schedule and coordinate daily rounding meetings with internal assessment team. Assist Director with establishing client onsite meeting times, location and audience, and coordination with Sales and senior administrative staff teams. Coordinate site visit logistics such as meals and events. Assist with compilation of client facing deliverables, including preliminary key observations and potential compliance items. Post Onsite/Deliverable Phase: Assist Director and AVP with the reconciliation of the final deliverable documents. Assist Director and AVP with compilation of the Final Executive Summary presentation and coordination with the assessment team. Coordinate printing logistics for all onsite client meetings with Sales and Marketing team. Integration Phase: Participate in Client Readiness update meetings held by the STO Team. Work with Director to create the Best Practice Tracker (BPT) for each new client FOS and generate the exports and worksheets to support the FOS Client Readiness process. On go-live date for each new client FOS, take ownership of tracking each Operations Functional Area BPT migration plan status through completion and into operational stead state. Support Director in weekly meetings with Operational Leaders for each new client to track completion of BPT's and identify any barriers. Provide BPT reporting of % complete, barriers, accomplishments, and escalations. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 5 to 7 Years People Leadership Experience: 3 to 5 Years Desired Education Level: Bachelors Degree or equivalent experience Preferred Area of Study: Business Other Knowledge, Skills and Abilities: Proficiency in the Acute Hospital Revenue Cycle and Denials Management Required Minimum Education - Specialty/Major: Healthcare or related field Preferred Minimum Education: 4 years/ bachelor's degree Preferred Minimum Education - Specialty/Major: Healthcare or related field Minimum Years and Type of Experience: 5 years of experience in healthcare and/or hospital revenue, preferably Acute hospital experience Other Knowledge, Skills and Abilities Required: Microsoft Office (Word, Excel, PowerPoint), Visio, Public Speaking, Project Management, Leadership skills, Customer Service skills Other Knowledge, Skills and Abilities Preferred: Excellent written and verbal communication Problem solving Attention to detail Organizational skills Demonstrated time management skills Ensemble Required Certification: Certified Revenue Cycle Representative (CRCR) or other approved job-relevant certification #LI-LS1 #LI-REMOTE Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. About the Role As the Manager, Commercial Counsel, you will be providing comprehensive legal and business support to assigned business divisions and strategic business units, interfacing with various functions including sales, engineering, product, customer service, finance, and supply chain, while focusing on commercial and regulatory risk mitigation and contract strategy. This role requires intermediate-level experience in contract review, drafting, and negotiation of multi-million-dollar agreements, along with the ability to handle complex negotiations with minimal supervision and provide strategic counsel to operational managers across multiple business functions. The successful candidate must possess strong communication skills for interfacing with customers, suppliers, and external counsel, demonstrate cross-functional collaboration abilities, manage litigation and outside counsel relationships, maintain a basic understanding of financial concepts, and exhibit advanced project management capabilities while working closely with the VP, Associate General Counsel, and legal leadership to support significant matters impacting the global enterprise. Your Team You will be interfacing with operational or functional teams of the division, managing legal risk, making legal decisions, and escalating based upon Legal department guidelines, the company's exposure, and GAR. What You Will Do Managing Legal and Business Risk Across the functions for the division and its SBUs (including the LATAM region): Commercial Legal Support: Partner with sales teams to review, draft, and negotiate diverse commercial agreements (products, services, licensing, joint developments, vendor agreements), provide antitrust guidance (e.g. MAP), train sales team on contracts/processes, and oversee commercial litigation with outside counsel. Compliance & Regulatory Management: Identify legal and regulatory issues across product initiatives and customer agreements, manage privacy/data security compliance, coordinate with trade compliance teams on export controls and tariffs, and work with product compliance on regional regulatory requirements and certifications. Financial Legal Partnership: Advise finance teams on contractual rights and obligations including audit rights, payment terms, defaults, and royalties while managing external counsel spend aligned with annual legal budgets. Procurement Support: Negotiate supplier agreements and advise on contract terms to address supply chain issues including consignment and exclusivity arrangements. Strategic Risk Management & Leadership: Provide practical legal advice in a fast-paced environment, conduct risk assessments, address unforeseen legal risks, support customer service teams with disputes and regulatory liability issues, and help develop scalable legal processes and resources. What You Need to Be Successful Legal Qualifications & Experience: Juris Doctor and U.S. Bar admission, with 8+ years of relevant in-house or law firm experience providing strategic legal counsel to business divisions. Contract Expertise: Extensive experience reviewing and negotiating complex commercial agreements (distribution, dealer, e-commerce, licensing, supply agreements) and managing contract lifecycle from negotiation to execution, including familiarity with contract management systems. Regulatory & Industry Knowledge: Deep familiarity with industry regulations including safety standards, data privacy laws (GDPR, CCPA), MAP, selective distribution, consumer safety laws (CPSC), export regulations, and understanding of consumer product lifecycle. Dispute Resolution & Litigation Management: Proven experience in negotiation, mediation, and managing litigation while overseeing outside counsel, with ability to advise leadership on matter resolution decisions and approval escalations. Strategic Leadership & Skills: Strong analytical and project management capabilities, ability to work under pressure with multiple stakeholders, exercise sound judgment in decision-making, and collaborate strategically with legal leadership and business clients on broader departmental initiatives. Critical skills required to perform the core responsibilities of the position: Legal Communication: Translate complex legal issues into comprehensible terms for business clients and communicate effectively across all organizational levels to enable information sharing across the legal team. Commercial-Legal Integration: Consider commercial impact when applying legal principles, seek regular feedback on business needs, and use legal expertise to anticipate client needs and add value Project and Resource Management: Effectively prioritize, delegate, and supervise external legal resources and project teams while identifying potential legal and compliance issues and consulting with stakeholders for solutions. Internal Development and Mentoring: Takes initiative to develop internal guidance documents for business benefit and makes time to support and mentor junior colleagues. Strategic Networking and Relationship Building: Networks within the legal industry and develops sustainable, effective relationships both within the legal team and across the primary client business units. Bonus Points if You Have Spanish or Portuguese fluency Serves as a legal role model, creating a constructive and collaborative working environment. What Makes You Eligible Be willing to travel up to 10%, domestic and international travel. Be willing to work remotely and occasionally in an office located in one of the following: Northridge, CA, Richardson, TX, or Novi, MI. Successfully complete a background investigation and drug screen as a condition of employment. What We Offer Competitive wellness benefits and 401K Retirement Savings plan. An inclusive and diverse work environment that fosters and encourages career development opportunities. Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment. Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog. Tuition Reimbursement. Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.). “Be Brilliant” employee recognition and rewards program. #LI-EC1 Salary Ranges: $ 129,750 - $ 190,300 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Coalfire Federal is both an authorized C3PAO and CMMC RPO - and we're currently seeking Certified CCA Assessors to join our growing team. Completed Tier 3 Suitability is required for this position. Position Summary As a Certified CCA Assessor you'll work with leading manufacturing, IT, Cloud, professional service organizations, and the Defense Industrial Base (DIB) serving the United States Department of Defense (DOD). You will be part of a team that supports the efforts of these organizations to satisfy DOD's Cybersecurity Maturity Model Certification and related government regulations as an assessor to certify organizations' compliance with CMMC requirements. Location Details All CMMC Assessor positions are full time remote. Occasional or limited travel may vary based on client needs. What you'll do As a CCA Assessor, you will support assessing whether members of the DIB have adequately prepared for compliance with CMMC regulations CCA Assessors are part of a team that will evaluate an organization's readiness for assessment, which include the experience and capability for tasks such as: collect and examine evidence, observe, test and analyze results clearly and effectively score OSC practices and validate preliminary results generate preliminary report findings finalize findings for an assessment report and deliver recommended assessment results What you'll bring Working knowledge of the controls and implementation of DFARS Clause ************ (NIST 800-171) Direct involvement with building reports that clearly communicate met and not met objectives in accordance with assessment guidelines Ability to track detailed tasks and ensure timely delivery of project deliverables Excellent communication and problem-solving skills Critical thinking, and ability to balance security requirements with mission needs Must be well-organized and detail-oriented with the ability to coordinate, prioritize multiple tasks, and be adaptable to change to accomplish assignments Ability to work independently and as a part of a team Professional and polished interpersonal and communication skills with team members and stakeholders Hands on security and consulting experience Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability Requirements US Citizenship Required Currently possess completed Tier 3 Suitability with the Cyber AB Certifications Required: Completed CCA Certification, with completed/active Tier 3 Suitability with the Cyber AB Years of Experience Minimum 5 to 7 years of overall experience in the IT Security / Cybersecurity industry To include overall 3 years in a Client facing role providing risk assessment, advisory services, and/or consulting - ideally in a federal environment Previous experience working for a CMMC RPO or C3PAO (Candidate or Authorized), or other 3PAO assessments is preferred Bonus Points Additional cybersecurity certifications and experience highly desired (i.e, CISSP, CISM). Experience with NIST 800-37, NIST 800-53, and FISMA. Experience with FedRAMP assessments and cloud security DIB experience Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Part-time Description This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Provide care and supervision of children in all Childcare Service Areas. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. AREAS OF DIRECT RESPONSIBILITY Childcare Services: Kids' World (Ages 3 months to 10 years) ACE Place (Ages 3 years to 10 years) ESSENTIAL OVERALL FUNCTIONS Effective communication with children, families, and members. Able to handle multiple responsibilities in the childcare setting reliably and effectively. Provide a safe and secure setting for children and provide continuous supervision at all times. Observe and monitor children's play activities. Remain in your area of responsibility at all times. If you have to leave, notify your coworkers and return promptly. Engage with the children and participate in activities with the children. Provide redirection and discipline as necessary. Refrain from punishment. Maintain daily attendance logs, providing drop-off and pick-up times for all children. Develop and maintain communication with families. Complete incident and behavior reports as necessary. Communicate effectively and respectfully with families regarding illness, bathroom, and behavior issues. Transport and supervise children throughout the building to use restroom and YMCA programming. Communicate with Coordinator and Director any concerns, problems, or suggestions regarding children and the program. Be enthusiastic! Maintain and project a positive attitude at all times. Rumors, gossip, and negativity will not be tolerated. Treat children and co-workers with respect. Positively promote the YMCA, its programs, and Childcare Services. Be on time. Obtain own substitute when unable to work scheduled shift. Keep an accurate inventory of supplies and notify coordinator when replacement or repair is necessary. Keep room, toys and equipment clean and organized. Maintain maintenance logs for the play structure in ACE Place. Follow the procedures for opening and closing areas of responsibility. Regularly read and initial the Childcare Services Communication Binder. Attend staff meetings, trainings, and events as scheduled. Dress appropriately: YMCA grey staff shirt, jeans/khakis, knee length shorts, name tag, closed toe shoes with heel closure. Diaper and toilet children as necessary. Sanitize surfaces after all diaper changes. Shall NOT use and will ensure that staff do not use: phones to text, tablets or phones for social media, or any other device while working in the Childcare Services Program. Other duties assigned as deemed necessary by the Childcare Services Coordinator. LEADERSHIP COMPETENCIES: Inclusion Critical Thinking & Decision Making Emotional Maturity BASIC HOURS As scheduled by the Childcare Services Coordinator. Hours vary by season. ENVIRONMENT 76,000 square foot facility with high level of contact with members and community. Various hours that may include early mornings and/or late evenings. Some off site work needed. HEALTH AND SAFETY REQUIREMENTS Employees are advised on OSHA Standards through required signage and administrative updates as compliant with federal law. PHYSICAL DEMANDS Employee can demonstrate sufficient strength, agility, and mobility to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Requirements QUALIFICATIONS 1. Ability to provide a quality experience to children and parents that focuses on the following YMCA values: honesty, respect, responsibility, and caring. 2. Certifications to be completed in the first 30 days of employment: Basic Life Support, First Aid and Bloodborne Pathogens certification. Child Abuse Prevention training. 3. Able to responsibly supervise, nurture, and care for children typically from ages 3 months to 10 years old. 4. Able to welcome children each day, perform crafts and activities, change diapers, and ensure children behave well when in contact with other children.

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Job Summary Under minimal supervision from the Sponsored Research Lead in the division, the grant manager is responsible for pre-award coordination of all sponsored research applications as well as post-award support through closeout for a group of PMA faculty and their respective research groups, including reporting to the Division Chair & Division Operations Officer, thus providing a full spectrum of service to the faculty while communicating effectively with all campus areas. Provide action-oriented and expert support to Principal Investigators (PIs), handle specific sponsored research award and audit issues with integrity. Coordinate closely with staff and management to implement and maintain policies and procedures that maximize the opportunities for support of PIs, create an environment conducive to such scholarship and assist Caltech with minimizing its compliance risks associated with sponsored research. This role is eligible for primarily remote work, pending approval of a remote work agreement. Ability to report to campus regularly is required. Essential Job Duties Sponsored Research Administration: Ensure timely and service-oriented pre-and post-award administration of grants, contracts, subcontracts, consortium agreements and service agreements. In collaboration with Sponsored Research Administration team, support the submission, review, negotiation and acceptance within short time frames with sponsor agencies and collaborating organizations to maximize research opportunities. In collaboration with Sponsored Research and Post-Award Administration teams, assure that PMA sponsored projects follow compliance policies for sponsored projects administration, including maintaining proper documentation to substantiate direct charges to sponsored projects. Maintain a positive, proactive relationship with various campus areas (Office of Sponsored Research, Project Accounting, Development, Procurement Services, Payroll Services, etc. ) to ensure full grant compliance and process efficiency. Provide guidance in grants administration and provide training, if necessary. Coordinate with General Accounting, Provost's Office, Purchasing, Development, and other Caltech teams to maximize the ability of PIs to perform research efficiently. Demonstrate behaviors that support performance improvement activities. Maintain current working knowledge of federal regulations and sponsor policies to support the responsible conduct of research. Pre-Award Management: Counsel PIs and PMA team members on funding opportunities and strategies for the preparation of successful proposals. Assist PI in applying for new or continued sponsored research support. Prepare proposal budgets to capture valuable resources and assure compliance with agency and Caltech policies. Coordinate the preparation, routing and review of non-scientific portions of proposals including biosketches, budget and justification development, and identifying administrative documentation requiring review. Oversee routing and submission of entire application packets in accordance with PMA, Caltech and sponsor requirements and deadlines. Assist PIs in sponsored project award implementation. Provide all necessary award specific guidance to faculty and their respective groups on internal policies and procedures, as well as funding agency compliance matters. Specific duties that are related to award implementation include award setup, subrecipient paperwork and monitoring, equipment fabrication setup, cost sharing tracking and reporting, NIH Salary Cap compliance, reporting, etc. Manage and update all records for proposal for PMA. Post-Award Management: Monitor and review the expenditure and budget activities associated with successful sponsored project management. Perform regular account reconciliation process and correct posting of expenditures to various awards. Prepare monthly, or more frequent as necessary, review of financial status, assuring funds are expended appropriately to maximize research opportunities over the course of the funded project. Manage spending of various awards to ensure that all grant expenditures are reasonable, allocable, and allowable according to OMB and agency guidelines and follow cost accounting standards. Prepare financial projections for principal investigators, the Division Chair and Division Operations Officer. Develop and customize, if necessary, periodic (tertiary at a minimum) reports for faculty and Division Chair. Advise faculty of potential problems and provide recommendations for corrective action. Interact with central accounting office and Office of Sponsored Research on matters related to award closeouts. Perform other related job duties as assigned. Basic Qualifications Bachelor's degree or equivalent with 3 or more years of relevant work experience is required. Advanced working knowledge in proposal preparation, monitoring, compliance and award closeouts. Communicate effectively both orally and in writing. Exercise good judgment, diplomacy, and patience. Possess interpersonal skills using tact, patience, and courtesy. Highly proficient in Excel applications. Experience with preparing and managing budgets. Strong organizational, administrative, time management, and critical thinking skills. Preferred Qualifications Experience with preparing grant proposals. Experience with analyzing, evaluating and recommending solutions to faculty on grant-related matters. Advanced working knowledge in proposal preparation, monitoring, compliance and award closeouts with the Department of Energy. Knowledge of federal funding administration (2 CFR 200 Uniform Guidance). Knowledge of electronic proposal submission via agency websites (e. g. , NSF Fastlane, Grants. gov, Research. Gov, DARPA TFIMS). Ability to work independently with minimal supervision is desired. Required Documents Resume

The Jr. Grants Manager assumes a proficient role in the company's emergency recovery efforts, actively participating in executing recovery initiatives. Responsibilities include conducting damage assessments, collecting comprehensive recovery plans data, and coordinating resources for effective rebuilding. This entry-level position offers an opportunity to deepen your understanding in restoring communities and rebuilding resilient solutions. With a focus on developing professional expertise, the Jr. Grants Manager applies company policies and procedures to resolve various issues, utilizing standard principles, theories, and techniques to address moderately complex problems. Exercising judgment within defined parameters, they build productive internal and external relationships and may provide guidance to non-exempt personnel. This role involves primary intra-organizational contacts with occasional external interactions on routine matters. Work is reviewed for accuracy, and contributions are vital to project and organizational objectives. The Jr. Grants Manager position attracts individuals with strong organizational capabilities, a solid understanding of emergency management principles, and a commitment to effectively managing recovery data sets and project worksheets in the Recovery Phase. Key Responsibilities/Accountabilities: Compile quarterly reports, reimbursement requests, grant application information, RFIs, and data for ad hoc reports as requested/required and submit to local, state or federal entity within required timeframe Perform research and conduct policy analysis on resilience topics working in collaboration with other team members. Assist with scoping/identifying additional projects that need funding. Attend cadence meetings with client, contractors, external and internal stakeholders. Provide guidance on alternative methods of cost-effective approaches for project execution and completion. Review and/or upload data into system(s) of record. Complete assigned professional development courses to obtain skills and knowledge required to effectively support project management team. Ability to travel 50% or more to travel site Manage damage inventory Liaising with client, vendors, internal team members and support staff Ability to effectively manage time to ensure contract deliverables and project milestones Ability to prioritize tasks to ensure critical deadlines are met Basic Qualifications: Bachelor's degree from an accredited four-year college in Emergency Management, Public Administration, Business, Finance or related field. 2-4 years' in Emergency Management Disaster Recovery/Services Operating with limited use of theories, the Recovery Analyst II resolves routine issues by applying company policies and procedures, following standard practices, and receiving specific instructions. Work is closely managed, with contributions primarily focused on assignment-related activities. Openly shares and solicits ideas through dialogue; is clear about intentions. Uses time effectively; anticipates obstacles, adjusts priorities as needs change and keeps others informed of progress. Strong written and oral communication Strong time management and organizational skills Excellent interpersonal skills, be self-motivated, and be adaptable in a fast paced, dynamic, deadline-driven environment. Completed: FEMA 100, 200, and 700 · Must have completed at least 3 of the following: FEMA Independent Study Courses: IS-1000 Public Assistance Program Eligibility; IS-1001 The Public Assistance Delivery Model Orientation; IS-1002 FEMA Grants Portal-Transparency at Every Step; IS-1009 Conditions of the Public Assistance Grant. ABOUT APTIM APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $70K-$80K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location. Company paid and optional Life insurance Short-term and long-term disability insurance Accident, Critical Illness, and Hospital Indemnity coverage Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 401(k) Guide APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better

Responsible for managing overall grant efforts, optimizing the grant funding and administration processes, grant identification and preparation, overseeing fund-raising, preparing progress and compliance reports, documenting payments and expenditures, program monitoring, and program evaluation activities. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties. 1. Manages and supports the preparation and submission of grant proposals and reports for the organization, and ensures required implementation. 2. Serves as the organizational representative and point of contact with funding agencies or organizations for all business management aspects of the agreement. 3. Performs relevant research to identify available grant opportunities and evaluate the results. 4. Writes, submits, and ensures grants are implemented according to the operational and financial needs of the organization. 5. Identifies and develops strategies to optimize the grants administration process. 6. Creates, designs and implements processes and procedures related to grants management and proposal development and review. 7. Collaborates with other departments (finance, REC, Programs) to ensure accuracy of grant application content and shared understanding of grant opportunities/awards. 8. Researches, interprets, and evaluates information on federal, state and private funding resources. 9. Develops and maintains a process to monitor grant compliance with grant regulations. 10. Manages and oversees grants staff team to ensure compliance with their job responsibilities. 11. Provides detailed reports to the funders and the board of directors with respect to the organization's progress. 12. Monitors paperwork and other related documents connected with grant-funded programs. 13. Maintain records of all payments and receivables and prepare monthly records for all grant related activities. ADDITIONAL DUTIES 1. Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES • Provides supervision to staff on grants management, compliance, reporting requirements, and related duties. EDUCATION & EXPERIENCE • Bachelor's degree from an accredited college/university, preferably with a major in business or public administration, non-profit management, or related field. Master's degree preferred. • Eight years of management experience in grant applications and/or grants administration within a nonprofit, governmental agency, or educational institution. • Federal grants experience preferred. • Experience using grant research software (i.e. Foundation Directory Online, Grants.gov, etc.) required. • Experience using donor databases, donor prospecting software (i.e. Raiser's Edge, Salesforce, etc.) required. • State, county, city government experience desirable. OTHER QUALIFICATIONS z • Possesses a valid driver's license and state-required auto insurance. • Remote work may be considered. • Excellent project management skills with experience in managing and supervising administrative projects. Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

About the Opportunity Northeastern University Accelerate Pre-College Programs are designed for talented high school students who want to give themselves an edge by participating in an immersive and dynamic academic program during the summer. Accelerate residential programs are hosted on our Boston campus, where participants participate in 2-week programs, experiencing rigorous academics, experiential learning, local activities, and social programming. Our objective is to engage top-talent high school students and offer a premier academic and student life experience that gives students a taste of life as an undergraduate student at Northeastern. Given the Accelerate programs' importance for the Enrollment Management department, Accelerate is looking for a Student Life Manager, Boston that will lead a team to provide exceptional support for the participants for the duration of the Boston programs. The Student Life Manager, Boston will supervise and provide leadership to the Student Life Team. They will oversee staff and support the planning and execution of program events. The Student Life Manager, Boston will work in collaboration with campus partners to support a positive and safe program experience for Accelerate participants. This role will involve both relationship building with participants and families as needed and providing stellar customer service. They will appropriately manage student conduct and escalate issues as appropriate. This is a temporary position from June 23 - August 8. Anticipated breakdown of hours is below: Week of June 22: 40 hours of Boston planning & training (virtual + Boston) Week of June 29: 32 hours of Boston planning & training (Boston) Week of July 6- August 1, tentative schedule below (Boston): July 6, 4:30pm-12:30am (8 hours) assisting with move-in and leading welcome activities July 7-11, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants July 12 & 13, 11am-2pm & 7pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants July 14-17, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants July 18 & 19 - off July 20, 4:30pm-12:30am (8 hours) assisting with move-in and leading welcome activities July 21-25, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants July 26 & 27, 11am-2pm & 7pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants July 28- July 31, 4:30pm-12:30am (8 hours daily) managing Student Life programs + pastoral care of participants August 1 - off Week of August 3: 16 hours virtual summer debrief (work remotely) QUALIFICATIONS: Bachelor's degree preferred. Enrollment in, or graduate of, a graduate program in relevant discipline: Higher education, Student Affairs, Student Counseling, Secondary Education or related field preferred. Minimum 3 years experience in higher education, residence life, summer camps, teaching, counseling, or student affairs. Demonstrated experience in leadership and/or supervising direct reports. Demonstrated experience with crisis management. Experience counseling students and managing mental health crises preferred. Experience managing events or programs preferred. Exceptional organizational skills with attention to detail. Current certification or openness to be trained in First Aid & CPR as well as Mental Health First Aid. Very strong interpersonal skills, and excellent communication skills (verbal and written). Student-centered and have a strong sense of responsibility for student success and wellbeing. Full availability from July 6 - August 1, 2025 is a must. Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $28.00/hr