Emerging Store Manager
Manager Job 46 miles from Milwaukee
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
Accountable for improving on overall customer service metrics.
Operations
Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
Ensures team members have a working knowledge of all computer and technology systems and software.
Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
Obtains and maintains valid pharmacy technician license as required by state.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
Assists Store Manager in planning and communicating the company and store strategy.
Basic Qualifications
Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
Bachelor's Degree .
Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Area Manager, Wet Mill
Manager Job 40 miles from Milwaukee
Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate.
About the Role
Our Area Manager role for the is key to the safety, efficiency, quality, production, cost, staffing and project management of our facility. You will become a go-to technical expert and a leader who is trusted to bring out the best in our people and technology.
This position ensures the organization, planning, direction, and control of process & technical changes/ improvements and technical documentation for a production unit. The position provides the technical expertise to maintain, continuously develop, and improve the process to minimize cost, ensure the technical means for safe operation, high product quality, and guarantee the desired technical plant availability.
Key responsibilities: Area Manager
Assure the defined technical availability of the production unit according to the production requirements, with continuous technical improvements, and in conformance to changing requirements in respect to economics, safety, and care for the environment.
Plan, manage, and organize the engineering and technical support to the area. This support includes maintenance activities, technical changes, project management and technical documentation
Provide seasoned process, maintenance, and project expertise, which combines mastery of process engineering with in-depth knowledge of the plant requirements. Use mature engineering judgment, creativity and foresight to initiate studies, projects and new developments and to anticipate and solve unprecedented problems with a focus on long-term technical solutions.
Provide plant specific technical expertise on the application of new process developments, equipment innovations and state-of-the-art maintenance and project techniques, ensuring regulatory compliance of the technical installations, maintenance practices and technical documentation.
Management and development of shift coordinators and process operators. Provide leadership, guidance, and support their development.
Develop the area budget and together with the plant manager, the capital investment budget for the area. Expected to be business oriented in his/her work and show a high level of cost awareness and cost responsibility.
About You
You will combine technical expertise, strong planning and management skills, and a talent for motivating and developing colleagues. We are also looking for:
A BS degree in Chemical or Mechanical engineering with at least 10 years of engineering and plant experience is required.
A track record as a coach, mentor, and developer of talent
Ability to independently manage the operational aspects of ongoing projects and serves as liaison between project management and project team
An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
Demonstrated ability in people management, strategic planning, risk management, change management, project management
Excellent judgment, analytical thinking, and problem-solving skills
Self-motivated individual that possesses excellent time management and organizational skills
Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships
Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
Strong sense of personal responsibility and accountability for delivering high quality work.
Working with us in Decatur
Our Primient plant is the largest and most complex facility across our network, and has been part of the Decatur community for over 100 years. It has been a hub of innovation and technology and will continue to be a flagship facility for Primient. Today, more than 400 people work at our plant and administration building. We are proud of our strong union relations, our excellent safety record, and our local community outreach and service. Our promising future makes it an exciting place to be.
Decatur Relocation
Relocating to Decatur (or our region)
Located c. 180 miles south of Chicago, Decatur is home to around 70,000 people. Decatur scores well for livability, cost of living and schools - this is a place to enjoy the Midwest lifestyle. Our central location means it's easy to get to Springfield, Bloomington, and Champaign. Chicago, St Louis and Indianapolis are within a 2.5-3-hour drive.
Total RewardsThe annual pay range estimated for this position is $130,860.00 - $163,575.00 and is bonus eligible.
Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.
We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
Competitive Pay
Multiple Healthcare plan choices
Dental and vision insurance
A 401(k) plan with company and matching contributions
Short- and Long-Term Disability
Life, AD&D, and Voluntary Insurance plans
Paid holidays & vacation
Floating days off
Parental leave for new parents
Employee resource groups
Learning & development programs
Fun culture where you have an opportunity in shaping our future
Career Path & Culture
Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning.
Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm.
Diversity, Equity, Inclusion & Belonging
We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow,
Primient is an equal opportunity employer, committed to the strength of an inclusive workforce.
California Consumer Privacy Act ("CCPA")
The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
Fixed Shift Flexo Operator
Manager Job 12 miles from Milwaukee
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
Quad Packaging is seeking a Flexo Press Operator for our Franklin, WI location. We have an opening on our fixed 12-hour night shift. This is your opportunity to enhance your skills working with the industry's most advanced Packaging equipment.
Headquartered in Wisconsin, Quad is a $3 billion global marketing experience company, that is among the largest magazine and direct-mail printers in the U.S. With over 15,000 employees, our company leverages its strong print foundation through every facet of the marketing journey efficiently and at scale through its innovative, data-driven offerings.
We have the following shift option to offer:
You will work 5 pm - 5 am - Monday-Wednesday one week and 5 pm - 5am Monday-Thursday the next week - +$3.00 shift premium
Essential Functions of this position include:
Prepare for Operation - Access job ticket information and set up a flexographic printing press. Ensure the machine is adequately stocked with the correct raw materials for each job.
Operate Flexographic Press - Operate assigned equipment within Company safety standards and department SOPs to produce printed products according to customer specifications. Continually monitor supply levels of inks, paper, and other required materials to add as needed. Make routine adjustments as needed to maintain print quality, cut quality and correct any issues as soon as possible.
Perform Troubleshooting & Maintenance - Observe and monitor machine operations to determine whether adjustments are needed. Perform basic maintenance and advanced troubleshooting of assigned equipment during shift.
Perform Quality Checks - Complete quality checklist(s) and other required documentation. Perform visual quality checks of the product throughout the printing process to ensure customer satisfaction. Flag bad product for removal from job run. Cut samples from each job and compare them to product standards to ensure compliance with customer specifications.
Perform Line Clearance - Clean assigned area by removing all products from the line, trash, boxes, and other supplies associated with a completed order.
Qualifications:
Previous Mark Andy Flexo experience (other makes and models will be considered).
Knowledge of the setup and operation of a flexographic printing press.
Mechanical aptitude and skills to perform troubleshooting and maintenance.
Attention to detail and accuracy.
Excellent communication skills.
Ability to analyze problems for root causes and determine solutions.
Ability to match and detect differences in similar color shades and hues.
Ability to understand, remember, and apply/follow written and verbal instructions.
Ability to understand, remember, and communicate routine, factual information.
Ability to complete routine, existing forms.
Ability to organize one's schedule and tasks for efficient workflow and production.
Ability to perform tasks with room for personal interpretation; problem-solving involves a supervisor when needed.
Ability to count accurately, as well as to subtract, multiply, and divide numerical data.
Ability to use measuring equipment to determine substrate sizes, etc.
Must be able to lift 10-15 pounds continuously, to 50 pounds occasionally throughout the shift.
Ability to work 12-hour shifts, with overtime and holidays as required (OT paid over 40 hours per week).
Ability to work overtime is required.
Working Conditions include:
Requires work with moving mechanical parts.
Requires work in a noisy, fast-paced environment where forklifts and other machinery are used.
Requires work at risk of electrical shock.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug-Free Workplace
Field Service Manager- Milwaukee, Wisconsin
Manager Job 11 miles from Milwaukee
A-1 Services is looking for an experienced Commercial HVAC and Refrigeration tech to step into a leadership role in the field!
Contact Brad at ************
Benefits Include:
On demand training and full trouble shooting support.
Company sponsored and manufacturer's training
Company uniforms, phone, vehicle, and gas card
Medical, vision, and dental insurance and short-term disability plans
Company paid long term disability and life insurance
Paid time off and paid holidays
401(k) retirement savings plan WITH Company MATCH and immediate VESTING
The Field Service Manager serves in the dual role of Service Technician as well as Manager. This individual is responsible for providing customer service in the field, maintaining and repairing commercial kitchen equipment. In addition, the Field Service Manager supports the Field Service Technicians as assigned and resolves customer service issues that directly impact the assigned technicians.
Responsibilities:
Services, troubleshoots, and repairs commercial cooking and refrigeration equipment
Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and conditions are properly communicated with customers.
Completes service tickets according to procedures and best practices.
Tracks truck stock to ensure needed parts are stocked on vehicle.
Sustains service vehicle, tools, and uniforms to Tech-24 standards.
Assist Service Manager in determining Technician stocking levels
Assist assigned technicians with Company procedures, policies, and software
Assist assigned technicians with tech support and training
Assist in facilitating monthly technician and safety meetings
Perform/Assist with technician performance reviews
Train new technicians on proper procedures in the safe troubleshooting and service of equipment and/or PM's
Perform monthly truck inspections
Assist Branch or Service Manager in hiring process and disciplinary process of assigned technicians
Sets a positive example for less experienced and/or new technicians by being a Company advocate.
Works in a safe manner daily and ensures that all safety measures are taken at all times.
Work flexible hours including nights and weekends for on call.
Requirements:
Valid driver's license and acceptable driving record
EPA certification or other refrigeration license
5+ years of similar job experience
Superb customer service skills
Dependable and able to work independently
Ability to climb ladders, work from heights, and crawl in tight quarters
Ability to travel extensively within assigned territory
Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech-24 and our career opportunities visit *********************************
PI7581c260c90d-26***********3
Senior Manager Construction Operations
Manager Job In Milwaukee, WI
THE TEAM YOU WILL BE JOINING:
Company confidential.
WHAT THEY OFFER YOU:
Lean environment where you have the ability to see the impact of you day to day, while also being hands-on the driving of the company's strategic initiatives
Significant professional development potential as the company growths via acquisition and organically
WHY THIS ROLE IS IMPORTANT:
Supervise, provide guidance and support project managers to ensure projects are executed according to design, schedule, and budget.
Act as a liaison between customers, project managers, and the internal sales team, ensuring clear, consistent communication.
Manage the estimating pipeline to ensure the sales team has quick and accurate estimates to provide to potential customers.
Oversee our procurement process and supplier relationships, ensuring timely ordering and delivery of materials.
Lead and mentor the estimating and installation teams, and support workforce development through training and encouraging individual growth.
THE BACKGROUND THAT FITS:
Minimum of 7 years of experience in construction management or a related role (construction project manager, operations leader, etc.).
Proven leadership experience, and the ability to manage teams across multiple disciplines.
Excellent communication, problem-solving, and organizational skills.
Ability to read and interpret technical documents.
Assistant General Manager
Manager Job In Milwaukee, WI
We are seeking a highly motivated and experienced Assistant General Manager to join our team at Saz's State House restaurant. This is a full-time, salaried position with a competitive wage based on experience, plus a bonus structure. As a SEVEN time recipient of the Top Workplace Award we are proud to offer the following benefits:
Health, dental, and vision insurance - including access to telehealth
Paid time off
401k retirement plan with company match
Free shift meals
Restaurant and catering discounts
Discount tickets to Marcus Center shows
Opportunities for career advancement
The ideal candidate will support the General Manager in overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. The Assistant General Manager will play a key role in driving our success by leading and mentoring staff, managing financials, and optimizing operational efficiency.
Key Responsibilities of the Assistant General Manager
Operational Management
- Assist the General Manager in daily operations and ensure the restaurant runs smoothly
- Oversee opening and closing procedures
- Ensure compliance with health and safety regulations and company policies
- Monitor inventory levels and order supplies as needed
- Manage scheduling and ensure adequate staffing levels
Customer Service:
- Ensure high levels of customer satisfaction through excellent service
- Handle customer complaints and resolve issues promptly and effectively
- Implement strategies to enhance customer experience and retention
- Assist staff in all functions of service including serving, expediting, hosting, and bartending
Staff Management:
- Lead, train, and mentor team members to maintain high performance standards
- Conduct performance evaluations and provide feedback to staff
- Assist in recruitment and onboarding of new employees
- Foster a positive work environment and encourage teamwork
- Be present on the floor during peak hours of business
Financial Management:
- Assist in managing the restaurant's budget and financial performance
- Monitor sales, costs, and profit margins
- Help develop and implement cost control measures
Marketing and Promotions:
- Assist in developing and executing marketing strategies to attract and retain customers
- Plan and oversee special events and promotions
Quality Control:
- Ensure all food and beverages are prepared and served according to the restaurant's standards
- Monitor kitchen operations to ensure consistency and quality
Proven experience as an Assistant General Manager, Restaurant Manager, or similar role
Strong leadership and team management skills
Excellent customer service and interpersonal skills
Good understanding of restaurant operations, including financial management
Ability to work in a fast-paced environment and handle pressure
Strong problem-solving skills and attention to detail
Ability to work flexible hours, including nights, weekends, and holidays
Proficiency in restaurant management software is a plus
Physical Requirements:
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25 pounds
- Ability to work 45 - 50 hours per week
Saz's State House opened in 1976, and we've grown for almost 49 years. Today, Saz's Hospitality Group offers amazing catering, festivals, and retail throughout Southeastern Wisconsin. True to our roots, we focus on building a team of caring and committed individuals who believe in stellar service to our guests and each other. We have curated our culture to reflect our team and show every team member our appreciation, support, and encouragement. Please be sure to visit Sazs.com to learn more.
At Saz's, we want you to be YOU - we celebrate everyone for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills - creating an inclusive environment for all team members. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
PI7a3d4961851a-26***********1
Plant Operations Manager
Manager Job 11 miles from Milwaukee
Do you have a knack for managing and inspiring people in a dynamic, custom manufacturing environment? Have you successfully built and led high-performing teams that deliver excellence?
If you are ready to take your leadership skills to the next level and make a real impact in a fast-paced, industrial setting, this is the perfect opportunity for you!
We are ACS Group, a leading industrial equipment manufacturer seeking an experienced Plant Operations Manager to oversee production operations for a thriving business unit. Success in this role will be driven by achieving operational goals, optimizing processes from scheduling to shipping, and ensuring safety and compliance. You will play a key role in enforcing manufacturing best practices, maintaining high-quality standards, and driving customer satisfaction.
This is a full-time on-site opportunity, offering competitive benefits and compensation, plus a bonus.
Key Responsibilities:
• Manage the business units' manufacturing activities to achieve business objectives and policy deployment
• Lead, motivate, train, and develop teams based on goals and established metrics
• Develop and monitor the production schedule and support the shipping schedule and all production activities
• Manage cost control, to meet or exceed established budgets
• Direct the manufacturing of all products consistent with established specifications for quality, productivity, and lead time, to attain on-time delivery at or above goals
• Measure internal performance metrics in safety, quality, on-time, productivity, labor efficiencies, and budget performance
• Identify and implement continuous improvement opportunities in manufacturing production by working with the continuous improvement team
• Maintain a clean and overall safe facility, ensuring procedures and training are adhered to by all
• Assure compliance is consistent with OSHA, ISO, and other regulatory agencies
• Enforce company policies and work practices to ensure a safe manufacturing and operating environment
• Maintain high-quality standards for all goods with a continuous focus on providing outstanding customer service
• Provide a motivational team environment
• Recommend appropriate capital projects
Position Qualifications:
• Bachelor's degree in Business with emphasis in Operations Management, preferred
• 5+ years of manufacturing leadership experience in a manufacturing setting
• Demonstrated team-based leadership and continuous improvement abilities
• Proven ability to effectively communicate with all levels and functional areas
• Working knowledge in the manufacturing and delivery of Capital Goods, highly preferred
• Understanding and implementation of continuous improvement tools and techniques
• Demonstrated implementation of LEAN principles and methodologies, desired
• Demonstrated success in fostering quality and a safe and clean work environment
Benefits:
This opportunity offers a competitive pay /bonus and benefits package, including health, dental, vision, and 401K with match.
Business Manager
Manager Job In Milwaukee, WI
Heck Capital Advisors, LLC is an independent investment advisory firm with a strong foundation. We have been serving individual and institutional clients with comprehensive investment services from the heart of Wisconsin, where Robert Heck first began the family's investment legacy in the 1950's. Heck Capital's managers and advisors offer small-town values and an exceptional work ethic with competitive investment services for our clients. Client referrals are a testament to our work and have allowed us to cultivate a national reach with over $10 billion of assets under management, consultation, and advisement. Bringing Wisconsin values to our client relationships in 40 states with offices in Rhinelander WI, Milwaukee WI, Green Bay WI, and Minneapolis MN.
Job Characteristics
Job Level: Director
Type of Position: Full Time, In-person
Based out of Heck Capital's Rhinelander, Milwaukee, or Green Bay offices
Exempt
Anticipated Start Date: 2025
Essential Job Functions
The Business Manager is an integral part for the growth and efficiency of the firm, responsible for overseeing operations, driving strategic initiatives, and managing resources to ensure business success. We are seeking a candidate that is highly motivated, has a positive attitude, willing to work in a fast-paced environment, and willing to grow and take on new tasks and assignments.
Oversee human resources functions, including recruitment, onboarding, performance management, and employee relations, ensuring compliance with labor laws and company policies
Facilitate communication and collaboration across departments to align business functions with company objectives
Develop and implement business strategies to improve efficiency and profitability
Lead and mentor team members to enhance performance and productivity. Coordinate and monitor project timelines and deliverables
Prepare detailed business reports and presentations for management and communication
Identify opportunities for process improvements within current operations and implement solutions
Other duties as assigned
Requirements
Bachelor's degree in finance, Business Administration, Business Management, or a related field. In addition, a master's degree is preferred.
Previous HR experience
Experience in administrative or support within a business environment
Strong understanding of business principles, financial management, and operational strategies
Ability to adapt to changing business needs and learn new technologies
Strong leadership qualities, with the ability to motivate and manage teams effectively
Knowledge/familiarity with markets and investments
Ensures confidentiality with respect to all information pertaining to clients and potential clients
Excellent oral, written, and interpersonal communication skills
Computer skills: Microsoft Office (especially Excel), Adobe suite of products and the ability to learn and adapt to changes in technology
Possess a commitment to professionalism, honesty, and strong work ethic
Benefits
Enjoy peace of mind with comprehensive insurance coverage, including health, dental, vision, short-term and long-term disability. Embrace work-life harmony with generous leave and holiday benefits, including sick leave and paid holidays/vacations. Secure your future with a matching 401K retirement plan and a Health Savings Account (HSA), ensuring financial stability and proactive health management. Enjoy sponsored certifications, health memberships, and a cell phone subsidy to enhance your well-being and job satisfaction.
How to Apply
Send Resumé and Cover Letter to:
Heck Capital Advisors
Email: *************************** (Attn: Business Manager)
PO Box 738
Rhinelander, WI 54501
Restaurant Operations Manager
Manager Job In Milwaukee, WI
Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our Restaurant guests are happy with our service? As a Restaurant Operations Manager, you will lead by identifying and managing work to Food and Beverage Front of House team members, demonstrate top notch leadership skills, and ensure guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training direct report team members; scheduling and motivating direct report team members; planning, assigning, and directing work; appraising performance; coaching and disciplining direct report team members up to and including termination; addressing complaints; and resolving problems.
*Manage and oversee all assigned Food & Beverage (F&B) venues efficiently and effectively within the fiscal and operational guidelines of the venue.
*Work with the Senior Restaurant Operations Manager and venue management to develop, implement, and/or maintain effective strategies that improve operational efficiency and determine objectives for future growth by having a thorough understanding of each restaurant's operations and key performance indicators.
*Provide leadership, direction, and support to assigned F&B venues, including but not limited to improving daily operations, establishing standards, monitoring performance, training outlet managers, and meeting with vendors.
*Oversee the annual budget development process for each assigned venue, with support from the F&B Cost Controller.
*Analyze and evaluate financial reports, and make adjustments accordingly to achieve set financial plan. Create and distribute monthly reports summarizing venue results and improvement plans.
*Execute programs which improve guest service, team building, team efficiency, and team member morale.
*Responsible for the accuracy and thoroughness of department records and reports.
*Assist venue management to maintain proper cost controls including but not limited to food and beverage costs, labor productivity, and other costs of goods.
*Maintain an active marketing and promotion schedule to drive revenue and covers in the venues for the F&B Department.
Act as administrator, operator, and liaison for F&B computer applications and information systems.
Stay current in F&B industry trends, changes, products, technology, and competition.
Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A Bachelor's degree and 6 years of progressively responsible, related experience are required. If no degree, 9 years of progressively responsible, related experience is required. Experience in an organization of similar size is required.
Three years of managerial experience is required.
The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Experience with scheduling and labor productivity software, Kronos preferred. Experience with point-of-sale (POS) systems required, InfoGenesis preferred. Experience with procurement and inventory management systems, Red Rock preferred.
The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
The ability to maintain discretion in handling confidential information.
The ability to interact with and understand the interests of stakeholders at all levels, as well as the impact of those interests on PH&C and its goals. The ability to communicate effectively before groups of guests or team members of the organization.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally, with or without assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
.
Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Cafe Team Lead / Barista Manager
Manager Job In Milwaukee, WI
Café Team Lead - Roast Coffee Company
Roast Coffee Company is looking for passionate Café Team Lead to manage the daily operations of our Locust St. Café. The primary focus of this position will be to ensure accountability for café standards and business goals. The Café Team Lead will support the barista team in their training and learning development. You will be expected to provide outstanding customer service, quality focused coffee drinks, and demonstrate a commitment to the Roast Way.
Your duties and responsibilities will include:
· Managing inventory levels to insure café has sufficient products and supplies to operate at peak efficiency.
· Harmonizing scheduling and labor flow to meet and/or exceed labor indicators
· Track the financial health of the café
· Ensure barista team is maintaining quality standards within the café
· Training baristas on Roast's 5-step drink making process
· Conduct performance reviews with baristas
You're an ideal candidate if…
…You currently work or have worked as a team lead or café manager. You love the intricacies of running a café, developing customer relationships, and leading your team
…You are well organized, detail-oriented, and quickly adapt to change. You are eager to learn the Roast Way
…You have a high level of energy. You get excited when the café is operating a peak efficiency. You want to plant roots and see your team grow
…You are able to perform under pressure, thrive in a fast-paced environments, and efficently delegate duties
…You personally take ownership of your position and team. You understand what makes a good barista and strive to make the cafe your own
…Bonus: you are ServSafe certified!
We are looking for someone to work ~30 hours/week with weekend availability. Pay is dependent on ability and experience and begins at $16.00 + Tips. Tips are massive and will bump your pay substantially.
For more information on Roast, please visit:
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Die Cast Operations Manager
Manager Job In Milwaukee, WI
Manages operations of the die cast department within this manufacturing plant. Provides leadership in the areas of safety, quality, production, financial controls, plant security, quality, facilities, and manufacturing. Works with many functional areas across the company to ensure consistency in operations and related strategies.
Responsibilities
Oversees specific plant operations and related support areas
Coordinates technical service activities across a broad range of internal and external assignments
Accountable for safety, quality, delivery, and manufacturing costs; manages the effective use of production hours, skills, equipment, and facilities
Participates in planning production schedules, requirements and manufacturing controls as related to manufacturing operations
Develops and implements strategies for operational improvement; ensures efficiency standards for all operations are met
Maintains and manages established budgets throughout fiscal year to achieve financial goals
Evaluates new technologies and recommends strategies for acquisition and implementation
Drives cost reduction and continuous improvement concepts and projects to achieve annual goals; monitors and improves employee productivity and effectiveness related to operations and maintains a commitment to employee involvement
Handle interviewing, hiring, coaching, and developing employees; planning, assigning, and directing work, performance management, and the department budget
Requirements
Must have prior Die Cast Industry experience
Comprehensive knowledge of technical service practices, processes, procedures, and production support activities including efficiency levels and productivity standards
Excellent written, verbal, and interpersonal communication skills to effectively work with diverse groups of people
Demonstrated success in implementing large-scale improvements and changes in complex and diverse environments
Operations Manager - Home Improvement
Manager Job 17 miles from Milwaukee
About Us:
At Exterior Pros, we are a dynamic and growing home improvement company dedicated to providing top-quality services to homeowners. We specialize in exterior and interior bath & shower home remodeling and we're looking for a motivated and experienced Operations Manager to join our team and help drive our success.
Job Overview:
We are seeking a highly organized and detail-oriented Operations Manager to oversee the day-to-day operations of our home improvement business. The ideal candidate will have a strong background in managing multiple projects, teams, and resources efficiently. As the Operations Manager, you will be responsible for ensuring smooth workflow, improving operational processes, and enhancing customer satisfaction across all aspects of the business. Starting pay $75,000, based on experience.
Key Responsibilities:
Oversee and manage daily operations, including scheduling, resource allocation, and project timelines
Collaborate with project managers and team leads to ensure projects are completed on time, within budget, and to the highest quality standards
Monitor inventory levels, materials procurement, and vendor relationships
Implement and improve operational procedures and best practices to maximize efficiency
Develop and maintain key performance indicators (KPIs) to measure operational success
Handle customer inquiries, complaints, and feedback to ensure satisfaction and continuous improvement
Manage, train, and support staff to maintain a productive and positive working environment
Prepare and analyze reports on operational performance and provide actionable insights to senior management
Ensure compliance with safety regulations, company policies, and industry standards
Assist with business development and growth strategies as needed
Qualifications:
Proven experience as an Operations Manager, Project Manager, or in a similar role in the home improvement or construction industry
Strong knowledge of project management tools and techniques
Exceptional leadership and team management skills
Excellent communication, organizational, and problem-solving abilities
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Proficient in Microsoft Office Suite or similar software tools
Knowledge of budgeting, financial management, and cost control
Strong attention to detail and commitment to quality
Bachelor's degree in Business Administration, Construction Management, or related field (preferred)
Experience in home improvement, remodeling, or construction a plus
Why Join Us?
Competitive salary and benefits package
Opportunity for career growth and advancement
Work in a collaborative and supportive team environment
Contribute to the success of a well-respected company in the home improvement industry
Benefits:
Health Insurance
Dental/Vision Insurance
Life Insurance
Short-Term and Long-Term Disability
401K with company match
PTO
Paid holidays
Upward mobility
Monthly sponsored activities
Paid training
Work-life balance
Complimentary WAC Gym Membership
Exterior Pros is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Manager
Manager Job 49 miles from Milwaukee
Inkworks Printing is a dynamic and fast-growing digital printing company, specializing in high-quality print solutions for the Flexible Packaging, Injection Molding In-Mold Labels, and Label Converting Industries. We pride ourselves on delivering exceptional customer service and innovative print products. As we continue to grow, we are seeking a motivated and experienced Operations Manager to join our team and ensure the smooth and efficient operation of our business.
Job Overview
The Operations Manager will oversee the day-to-day operations of our printing and converting facility, ensuring efficient workflow, production quality, and timely delivery of orders. This role requires someone who is hands-on, highly organized, and capable of managing both people and processes. The Operations Manager will be responsible for executing the strategic plan, budget management, Human Resource Management, managing the production team, optimizing workflows, maintaining inventory, ensuring quality control, and streamlining operational procedures to maximize efficiency and profitability.
Responsibilities
Human Resource Management:
Lead, mentor, and motivate the production and operations teams to achieve company goals.
Schedule and allocate resources effectively to meet production targets.
Conduct performance evaluations and support the professional development of team members.
Oversite of HR Compliance.
Production Oversight:
Manage day-to-day production schedules to ensure timely completion of customer orders.
Monitor production processes to ensure they meet quality standards, deadlines, and budgetary constraints.
Identify and implement improvements in workflows to increase efficiency and reduce costs.
Inventory & Supply Chain Management:
Maintain accurate inventory of raw materials, print media, and supplies.
Oversee the ordering and procurement process to ensure a steady supply of materials.
Work closely with vendors and suppliers to manage costs and maintain good relationships.
Quality Control:
Establish and enforce quality control standards to ensure that all printed materials meet company and customer expectations.
Investigate and resolve any production issues or defects in a timely manner.
Process Improvement:
Continuously evaluate operational processes for areas of improvement and cost reduction.
Implement best practices and automation tools to streamline operations.
Health & Safety Compliance:
Ensure a safe working environment by adhering to health and safety regulations.
Conduct regular safety inspections and training for staff.
Reporting & Analytics:
Prepare and present regular reports on production status, operational performance, and any challenges faced.
Track key performance indicators (KPIs) related to production efficiency, quality, and costs.
Qualifications
Bachelor's degree in Business Administration, Operations Management, or related field (preferred).
3-5 years of experience in operations management, ideally in a manufacturing environment.
Excellent leadership and team management skills.
Strong problem-solving and decision-making abilities.
Customer centric mindset and ability to inface with sales team and customers.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong communication skills, both written and verbal.
Preferred Skills
Understanding of digital printing technology and production processes.
Experience with inventory management systems.
Knowledge of lean manufacturing principles or process improvement methodologies (e.g., Six Sigma).
Familiarity with the latest trends in digital printing technology.
Proficient in project management and ERP software.
Why Join Us
Competitive salary and benefits package.
Opportunity to work in a creative and innovative environment.
Collaborative and supportive team culture.
Career growth potential within a rapidly growing company.
If you're an experienced and motivated professional ready to take on the challenge of overseeing operations in a growing digital printing company, we want to hear from you!
Operations Manager
Manager Job 30 miles from Milwaukee
Check us out at: ************************************
(See what we do, what it's like to work with us, benefits, and the TV Shows we've been on.)
We celebrated 100 years in 2024, Plymouth Tube Company is a fifth-generation family-owned, precision metals manufacturer. Our products include tubing, extruded shapes, and cold-drawn shapes spanning specialty carbon, alloy, stainless steel, nickel alloy, and titanium. Headquartered in Warrenville, Illinois, with five plants in the U.S. and one in Germany, Plymouth is known for offering industry-leading service levels and unique technical innovations.
We have a great family-based culture guided by these four values: People, Customer Focus, Community & Environment, and Long-Term Orientation. These values serve as pillars to support our mission statement: ‘We are committed to providing products and services that meet or exceed our customers' expectations.
Plymouth Tube is looking for an enthusiastic, ambitious team member to join our Operations team. This person must embrace change, be self-motivated, and inspire others inside and outside the department. The individual should be able to communicate directly and openly with all levels in our organization. There will be many opportunities for the successful candidate to engage their innovative and creative problem-solving skills to help move the department to the next level. It is a must that the Operations Manager has a high degree of personal integrity in dealing with customers, superiors, subordinates, and co-workers and will represent Plymouth Tube Company in a professional manner. The successful candidate will live both in the big picture as well as in the details, desire to make an impact, and work well in a team and individually.
ABOUT THE JOB:
Plans, organizes, leads, and manages operations in order to achieve targeted results, following the precepts of the Plymouth Business System. Ensures that operating personnel execute according to Company policies & procedures. Provides leadership for problem resolution to facilitate faster improvements and better working relationships.
WHAT YOU'LL BE DOING:
Champion safety initiative within the operating functions in order to ensure employee safety.
Provide expectations, accountability, and direction to direct reports.
Lead the lean management system (MDI) within the operating functions to ensure day to day performance as well as continuous improvement over time.
Provide oversight to the capacity and production planning processes to ensure on time delivery to our customers.
Ensure that operating personnel are trained in and consistently execute policies, procedures, work instructions, and manufacturing processes.
Develop an operating culture that promotes involvement, communication, expectations and accountability, and a passion for excellence.
Own and role model Plymouth Tube values and behaviors to develop and transform the Company culture. Ensure that these values and behaviors are a part of everyday life at Plymouth Tube.
Use top-grading to develop effective leadership, learning & development, and talent management strategies working with HR to drive business objectives and to develop talent across the organizational structure including developing a strong #2.
Champion problem solving teams and kaizen events in order to improve operating performance.
WHAT YOU'LL NEED:
Bachelor's degree in engineering, Manufacturing or Industrial Operations, Business Administration, or equivalent required, master's degree preferred.
7-10 years of related experience in a lean manufacturing setting
Metals / tubing experience, a plus
Proven track record of identifying issues and implementing viable solutions to resolve manufacturing issues.
Demonstrated experience in developing and leading teams.
Demonstrated experience in lean manufacturing and six sigma.
WHAT WE OFFER YOU:
Benefits effective 30 days from date of hire.
Medical, Dental and Vision, HSA, FSA
401k Matching, Life Insurance, STD/LTD
100% covered tuition reimbursement (including books & reasonable expenses)
Wellness Program / Lifestyle Rewards / Employee Assistance Program (EAP)
Paid Time Off & Holidays
Career Arching: Plymouth allows for a great depth & breadth of knowledge in which you can wear many hats and be exposed to several opportunities.
COMPETENCIES/DESIRED CHARACTERISTICS:
Leading the Culture. Getting the right people together with the right behaviors to make better, faster decisions, and achieve operating results.
Judging People. Calibrating people based on their actions, decisions, and behaviors and matching them to the non-negotiables of the job.
Molding a Team. Getting competent leaders to coordinate seamlessly.
Setting Goals. Determining the set of goals that balances what the operating unit can become with what it can realistically achieve.
Setting Priorities. Defining the path and aligning resources, actions, and energy to accomplish the goal.
Traits
Ambition. To accomplish something noteworthy but not at all costs.
Drive & Tenacity. To search, persist, and follow through but not hold on too long.
Self Confidence. To overcome the fear of failure, fear of response, or the need to be liked and use power judiciously but not become arrogant and narcissistic.
Psychological Openness. To be receptive to new and different ideas and not shut other people down.
Realism.To see what can be accomplished and not gloss over problems or assume the worst.
Appetite for Learning. Continue to grow and improve and not repeat the same mistakes.
Wide Range of Altitude. Take in a broad range of input and see the big picture.
Ability to Reframe. See things from different perspectives.
Whew! That's a lot of stuff!
Oh yeah, and we are an
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Part-time Retail Store Assistant Manager
Manager Job In Milwaukee, WI
Your Role...
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. Responsibilities include,
Direct and oversee the overall operations of the retail location.
Increase sales volume, upholding customer service values, develop and maintain customer and school relationships, maintain proper stock levels, maintain inventory replenishment orders, special orders, and factory direct drop shipping orders.
Assists the Store General Manager with the House Account Program including, but not limited to, processing House Account orders, contacting Account customers, and maintaining customer relationships.
Oversee all aspects of inventory such as: Vendor Direct and Special Orders, Min/Max Changes, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing.
Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.
Pre-Inventory coordination of store including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and transmission of all post inventory count forms.
Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls.
Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned on a daily basis.
Interview candidates for open non-exempt associate positions.
Solve associate issues in partnership with other members of management.
Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, promotional events, and Featured Products.
Communicate and maintain daily, weekly, and monthly sales goals for all associates.
Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs.
Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports.
Oversee ordering of store supplies through retail purchasing and monitor expenses.
General Requirements:
Ability to work both independently and in a team environment.
Excellent Communication Skills.
Willing and able to relocate for future opportunities if required.
Is willing and able to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period.
Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
Regular attendance in accordance with the attendance policy.
Competencies:
Elevates Service Standards
Leadership
Champions Core Values
People
Operations
Supervisory Responsibility:
The Assistant Manager directly and indirectly supervises personnel within their store location.
Physical Demands:
Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
Prolonged walking, standing, and climbing ladders.
Travel:
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Qualifications:
High School Diploma, College preferred but not required.
One year of previous retail management experience or one year of employment with Blick.
Demonstrated superior sales performance throughout career.
Computer literate, including Microsoft Word and Microsoft Excel.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
$21.00 - $22.00 per hour + Sales Incentives
Benefits Include
401K & Profit Sharing Plan
Incentive Bonus Plans
Paid Time Off
Employee Discount
Who we are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
Operations Manager
Manager Job 46 miles from Milwaukee
Anatol Equipment Manufacturing Co. is a growing, international company that manufactures cutting-edge equipment for the textile screen printing industry. In 2014, we introduced the industry's first widely-produced, industrial-grade, all-electric press. Today, Anatol Equipment Manufacturing remains one of the world's leading screen printing equipment manufacturers with our machines in over 70 countries. As we continue to grow, we are looking for an experienced professional with management in service, warehouse, and logistics teams to join us as an Operations Manager.
Key Responsibilities
Monitor operational performance and prepare regular reports for senior leadership. Assist with budget planning and cost control initiatives for the warehouse and logistics functions.
Oversee in-house service team with their daily tasks, including service tickets, ordering parts, testing, training, and proper documentation.
Ensure service orders are successfully resolved by meeting customer satisfaction needs, as well as company productivity and profitability needs. Ensure that equipment performance issues are documented and presented internally to the appropriate groups when necessary.
Manage escalated customer problems through coordinating efforts of various functions, i.e. engineering, manufacturing, parts, sales, etc.
Standardize all processes and procedures to ensure consistency in performance and customer satisfaction.
Monitor and control service technician costs to ensure budgetary compliance.
Oversee technician and logistics teams with quoting, scheduling, dispatching, customer communication, and billing.
Monitor all aspects of warehouse operations, including receiving, storing, and shipping inventory. Ensure the efficient handling of equipment, adherence to quality standards, and compliance with regulatory requirements.
Collaborate with cross-functional teams to design, implement, and continually improve warehouse and logistics processes, ensuring the highest standards of efficiency, safety, and quality.
Oversee inventory control processes, ensuring accurate stock levels.
Manage, mentor, and develop a team of warehouse and service personnel, providing guidance and fostering a culture of accountability, teamwork, and continuous improvement.
Ensure the warehouse environment meets all safety standards and regulatory requirements. Conduct regular safety audits and training sessions to minimize workplace risks and improve safety compliance.
Qualifications
5+ years of management experience in service, operations, or warehouse teams
Exceptional leadership and the demonstrated abilities to manage a team, maintain excellent customer relationships, and be both timely and responsive to internal and external needs
Proven experience growing the size and technical ability of a service department, including leading a team of traveling service technicians
Strong problem-solving skills and the ability to identify opportunities for continuous improvement
Strong communication skills, both written and verbal, with the ability to engage with stakeholders at all levels and effectively manage cross-functional collaborations
Knowledge of service and warehouse operations, including scheduling, receiving, inventory management, order fulfilment, shipping, and distribution
Good interpersonal skills and the ability to successfully handle a multi-tasked role
This position will be in-office Monday-Friday 7am-4pm CST at our U.S. headquarters located in Waukegan, Illinois.
Compensation
Base salary range between $70,000 - $80,000 based on experience
Health insurance through Blue Cross Blue Shield with an employer contribution of $300 per month
Simple IRA with employer match up to 3%
16 days of paid time off in addition to 11 paid holidays per calendar year
Summer hours between Memorial Day and Labor Day
Assistant General Manager
Manager Job 22 miles from Milwaukee
The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members.
Responsibilities
Provide leadership and direction to a team of people
Manage operations and finances of business
Recruit and train new hires on business practices
Drive development of employees
Ensure that quality of work or service is maintained
Qualifications
Management and Customer Service experience Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
Assistant Manager
Manager Job 42 miles from Milwaukee
The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store. The Assistant Store Manager is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Proficient in all Team Leader and Receiver functions.
Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
The Assistant Store Manager is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
Perform Opening/Closing procedures.
Transport and make deposits to the bank.
Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
Ensure the customer has a Legendary shopping experience that differentiates from the competition.
Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.
Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
Operate cash register/computer.
Supervise cash handling procedures.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Operate Forklift and Baler.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Assist customers with loading purchases.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license.
Education
: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Ability to perform and execute principle responsibilities of Team Members.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
This position is non-sedentary.
It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
Ability to successfully complete all required training and certification.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor
General Manager
Manager Job 43 miles from Milwaukee
$50,000 - $55,000 per year
Employer: DRM Arby's
Why should you join the DReaM Team?
To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum.
Additional benefits to you can include; free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits!
Health/Dental/Vision/Life Insurance*
Long Term Disability*
Short Term Disability*
Paid Time Off*
Bonus Opportunities*
Years of Service Program
401(k) Plan*
Employee Referral Bonus Opportunities!*
What will you be doing in the restaurant?
Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaMs in making a difference in our communities.Examples including but not limited to:
Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience.
Maintain an inviting and positive family culture for employees and customers by using necessary coaching, disciplinary measures, and hiring the right fit applicants.
Supply sufficient levels of product to maintain customer satisfaction by overseeing and participating in routine ordering and inventory practices.
Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
Be adaptable to a variety of situations to support your teams abilities and knowledge to handle their roles in meeting customer needs.
Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
Review profit and loss statements and progress toward goals with the District Manager each period. Take action to solve problems as necessary.
Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Have FUN!
What does it take to join the fun & inspiring DReaM Team? (a.k.a. Requirements)
The desire to grow and succeed in your personal & professional development.Ex: Display strong,excellent, and effective people oriented relationship skills
Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education.
Adequate driving record to include valid drivers license & insurance.
Ability to work flexible hours and work independently as well with a variety of personalities.
Background check completed satisfactorily & be at least 18 years old.
Ability to meet tight deadlines and work in a fast-paced environment.
DRM IS EOE
*Based on eligibility
Store Manager
Manager Job 46 miles from Milwaukee
About Our Company:
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition, to our wide assortment we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse. Lids has built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott's Cactus Jack, and Post Malone. Creating a community where fans, fashion, and culture collide.
General Position Summary:
At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.
Principle Duties and Responsibilities:
People & Training Development
Manage the store's hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist the market's Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications and other employee records as needed.
Lead and monitor the store's ongoing training strategy, including training for non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are provided recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.
Customer Experience
Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers' time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids' membership programs or special offers when live in-store through employee education.
Additional Principal Duties and Responsibilities:
Operations
Manage team's compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members' qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment - MPOS, Lids Custom, etc. - by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Product & Inventory Management
Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product / supplies to optimize space and productivity.
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
Job Required Knowledge & Skills:
A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Ability to operate a computer, as well as maneuver relative software programs.
Ability to lift up to 50 pounds.
Ability to climb a ladder and work with hands overhead.
Standing required for up to 100% of the work time.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Reports To:
District Sales Manager