District Manager - Tennessee Valley Region (MS-TN-KY-AL)
Aldi 4.3
Manager job in Paducah, KY
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Mississippi, Tennessee, Southern Kentucky and Northern Alabama
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
$95k yearly 10d ago
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Central District Ops - Manager District Operations
SMC Corporation 4.6
Manager job in Tennessee Ridge, TN
PURPOSE The District Operations Manager (DOM) is responsible for overseeing the operational efficiency and effectiveness of all sales branches within a designated geographic territory. Working closely with the District Sales Manager (DSM) who focuses on driving sales revenue and market share, the DOM ensures the seamless execution of corporate strategies, adherence to company policies, and the optimization of resources to drive operational excellence, profitability, and consistent performance across the district. This role focuses on improving underlying processes, managing day-to-day operations, and maintaining the operational infrastructure necessary for achieving organizational goals.
ESSENTIAL DUTIES
Own full responsibility for the Profit & Loss (P&L) of the district assigned, ensuring profitability goals are met.
Monitor and enforce cost control measures to ensure optimal profitability across all district operations.
Enforce cost control measures to maximize profitability and minimize losses.
Manage accounts receivable and assets (inventory, fixed assets) to maximize returns and meet performance goals.
Monitor cost controls and leasing requirements for district buildings/assets.
Manage district assets to optimize return and achieve corporate performance goals.
Ensure operational execution at branches, reducing friction and enabling sales teams to focus on growth.
Collaborate with District Sales Managers (DSM) to implement and manage budgets aligned with corporate goals.
Coordinate with National Indirect Sales Manager on sales action planning, ratios, and inventory operations.
Track and report on KPIs for all district roles, providing daily, weekly, and monthly analytics to the DSM.
Create and distribute performance reports for district and sales leadership, focusing on goals and progress.
Audit sales office compliance with corporate standards, conducting regular branch reviews.
Monitor CRM, GPS, and management dashboard activity for sales calls, opportunities, route efficiency, and sales performance.
Oversee district Application Specialists and provide operational leadership.
Lead recruiting and hiring efforts within the assigned district.
Monitor and adjust headcount needs (e.g., Application Specialists, Automation Account Representatives).
Develop and mentor team members for future leadership / advanced roles.
Lead training efforts (CRM, ERP, etc.) for team development.
Foster a culture of accountability and continuous improvement, prioritizing customer experience.
Encourage teamwork and professional growth in a collaborative work environment.
Support customer relationships by ensuring operational satisfaction.
Serve as an escalation point for customer issues related to operations or logistics (SIS, ISS, Production, Accounting, etc.).
Maintain a consistent sales office environment, including standardized equipment, resources, and training capabilities.
Act as company representative for onsite building owners and address any needs.
Assist in executing corporate product promotions, market campaigns, and open house events at the district level.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Ability to maintain a posture in a seated position within a typical office environment for extended periods.
Frequent travel requirements are between 40% to 50% of the time within the assigned district and occasionally beyond.
Work in a dynamic, fast-paced office environment.
Responsibilities may require evening and weekend work in response to supporting the needs of the business.
MINIMUM REQUIREMENTS
Ability to effectively manage and execute all responsibilities while based within the assigned territory.
Bachelor's degree in Business, Operations, or a related field, or equivalent experience.
Advanced degree in Business, Operations, or a related field is preferred.
Minimum of 5 years of progressive experience in operations.
Minimum of 5 years of management experience.
Flexible and adaptable approach, with the ability to thrive in a dynamic work environment.
A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
Strong analytical abilities to aid with problem-solving and leadership decision abilities.
Demonstrated ability to develop, implement and maintain control over operational and budgetary processes and policies.
Familiarity with SMC products, procedures, and sales strategies is preferred.
Proficient in CRM systems and core operational applications, with the ability to quickly adapt to new systems as needed.
Valid driver's license with a clean driving record.
For internal use only:Sales001
$73k-89k yearly est. 44d ago
Operations Manager
Matheson Tri-Gas, Inc. 4.6
Manager job in New Johnsonville, TN
This position is responsible for the operations of manufacturing ultra-high purity gases for the Electronics & Specialty gas industry in New Johnsonville, TN. The responsibilities include establishing and maintaining operation policies, processes, procedures, training, and safe work practices for all operational employees while fostering a well-trained and motivated staff. This position reports directly to a Director of Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Direct and coordinate plant operation within company policies and procedures.
Leads the Safety Culture to a performance goal of zero accidents, zero incidents.
Provides leadership to deliver a high level of personal and team safety performance and regulatory compliance.
Establish and direct plant policies, processes, and procedures.
Establish and maintain equipment and production schedules.
Select and train plant supervisory, manufacturing, and administrative staff.
Manage production of gases including implementing processes, procedures, infrastructure, budgeting and costs associated
In depth knowledge of working with and development of work instructions, process flow maps, and FMEA's.
Establishes and run quality processes with metrics to measure quality performance.
Manage production, purchasing, shipping, and inventory activities.
Optimizes profitability of the area business by actively managing controllable expenses, local inventory and development of continuous improvement projects to generate hard cost savings/profit improvement as a function of War on Waste
Supports sales representatives in customer activities, new business acquisition, contract negotiations and customer service requirements.
Coordinates and manages communications in the site and between Area, Region and Zone Management.
Reports operations activity timely to MTG management.
Manages quarterly inventories.
Conduct employee performance reviews.
Perform other projects and duties as assigned
SKILLS AND ABILITIES
Ability to proficiently display computer software skills with programs such Microsoft Word, Excel, PowerPoint, and Outlook.
Hands on understanding of gas production including clean room policies, equipment purity tests, and an in-depth knowledge of micro contamination.
Working knowledge of Six Sigma and lean manufacturing practices.
Training in Safety and Compliance (OSHA, DOT, EPA, and FDA)
Experience in establishing flow rates / throughput for a given product
LANGUAGE SKILLS
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from customers, employees, regulatory agencies, or members of the business community.
Ability to write reports, business correspondence, and procedure manuals and processes.
Ability to effectively present information and respond to questions from groups of managers, vendors, employees, clients, customers, and the general public.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Business Management or an Engineering discipline from a four-year college or university. Five to Ten years related operations management experience and/or training preferably in site/branch operations and/or high purity gas operations in the electronic gas industry; or
Equivalent combination of education and experience.
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability.
$81k-113k yearly est. 60d+ ago
Warehouse Operator - Day Shift
Continental Mills 4.5
Manager job in Hopkinsville, KY
To safely and efficiently manage the receipt, internal movement (to include warehouse organization, and good housekeeping), manufacturing support, and shipment of raw materials, and machinery to satisfy our internal and external customer needs. Before you apply, here's what we want you to know:
(1) You are not assigned to one area or equipment - we have several different work areas that do not require driving a forklift. Warehouse employees could rotate to different areas daily or as needed. The more you learn, the more likely you will achieve the next levels.
(2) This is hard work. You'll need more than physical strength - you'll need fortitude and gumption to handle equipment ownership, solve problems, and maneuver through the unexpected. If you are not suited for a dedicated and fast-paced working environment, this job may not be for you.
Essential Functions: Other duties, responsibilities, and activities may change or be assigned at any time.
* Perform daily visual inspection and documentation of forklift trucks daily.
* Work with RF Scanners, Tracking Devices, and Label Printers.
* Rotate stock on a FIFO basis using the Eagle Inventory System.
* Follow all BRC guidelines as defined.
* Confirm material receipts using Eagle Software Program/System.
* Transport raw materials and finished goods in the safest and most efficient manner using a forklift.
* Receive/unload, supply manufacturing, pick/stage/load, and effectively warehouse all materials.
* Track materials needed supply our internal and external customers using Eagle software.
* Complete cycle count of inventory as assigned.
* Read, write, and ensure the accuracy of various mathematical functions.
* Must have the ability to quickly comprehend clear expectations, guidelines, policies and functions.
* Must be able to work in a fast-paced environment with little or no supervision and complete all tasks.
* Complete master sanitation tasks as assigned.
* Supply, load, and unload palletizer equipment with the use of a forklift.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals qualified with disabilities to perform the essential functions.
* Work 12-Hour Schedule - 2-2-3 Rotating Schedule
* Work Weekends
* Work in a safe manner
* Follow GMP's and housekeeping guidelines.
* Follow procedures to ensure all food quality standards are met or exceeded.
* Provides internal and external customers with quality products, along with information to our systems and administrative staff.
* Identifies, confronts, addresses, and resolves problems using root cause analysis.
* Ability to work in a team environment of continuous improvement, excellent attendance record, reliable and dependable.
* Be flexible to work any shift and overtime.
* Excellent communication skills, both verbal and written.
* Must possess good computer skills.
* Possess a valid State Driver's License.
* Consistently demonstrate an acceptable level of attendance and performance.
* Required to conduct work in a safe and legal manner, according to all GMP food safety standards, as well as following safety protocols. Must be willing to be responsible for your safety and health, along with the safety and health of all employees, vendors, and visitors.
Education and/or Experience:
* High school diploma or equivalent preferred.
* Accurate reading, math and organizational skills
* Certified Forklift Operator
* 2+ years of forklift/warehousing experience.
* Knowledge of loading and unloading trucks, along with supplying a manufacturing/processing operation.
* Knowledge of inventory/costs.
Physical Demands and Work Environment:
While performing the duties of this job, the employee is required to stand and walk on concrete and frequently lift up to 50 lbs. Specific vision abilities include close, distant, color, peripheral, and depth perception. Loud noise is to be expected in this position.
We've got the right mix of ingredients for a better career:
(1) Excellent Pay - The pay for this position is pre-determined at $22.31 per hour.
(2) Pay for Skill Environment - After next level certification, the packaging operator can expect a significant corresponding pay increase, AND there are annual level increases based on market and budget factors. Additional achieved levels pay even more and perform project work and leadership tasks.
(3) Incentive Pay - Quarterly bonus incentives - earn up to 7% per quarter based on safety, quality, and other metrics.
(4) Benefits - We are proud to offer generous benefits including comprehensive medical, dental, and vision insurance (starting at $60-$95/month for employee-only coverage on the PPO Plan or starting at $30-$45/month for employee-only coverage on the HDHP), 401(K) matching, 3 weeks of paid time off, 10 paid holidays, 1 paid personal holiday, company provided life insurance and disability insurance, flexible spending account, healthcare saving account, voluntary accident insurance, voluntary critical illness insurance, and tuition reimbursement.
Get to know us:
* A people-focused company that cares: We're a 90-year-old company with the entrepreneurial spirit of a startup and a focused eye on the future. As a midsized, privately held company with a portfolio of beloved food and beverage brands, our people are the most important ingredient in our success.
* A valued and supported workforce: We place tremendous value in our employees and provide competitive pay and comprehensive benefits to ensure our employees can create the best life for themselves. Benefits include a top tier health insurance plan with lower-than-average employee cost share, generous PTO, 401(k) match, and more.
* An engaged and energized culture: At The Krusteaz Company, collaboration and ingenuity drive our fierce commitment to creating extraordinary product experiences that people love.
* A place to grow and make a difference: An entrepreneurial spirit has been at the core of our company since the beginning, attracting self-starters who are curious and love to learn and to share ideas.
We make a difference by enriching the lives of consumers through products we are proud of.
You can THRIVE in a culture built on forward-thinking in a supportive, family atmosphere with outstanding benefits (i.e. just ask any of our current employees)!
The Krusteaz Company products and brands bring people together, so we do our part to ensure those experiences are great! Our goal is to be the most innovative, creative, and admired company in food, and we recognize that our people are the key to achieving that goal. That's why we strive to foster a passionate, caring, and quality-focused workplace where people know they are valued and understand how their contributions impact the business. We have a small company feel, and many employees appreciate a variety of broad responsibilities as well as the caring, family-like culture. If this sounds like the kind of company you'd like to work for, and the kind of role you'd excel at, we encourage you to apply today!
The policy of The Krusteaz Company is to hire, train, and promote all persons in all job groups in accordance with law, without regard to race, color, religion, sex, sexual orientation, age, marital or military status, national origin, gender identity, the presence of any sensory, mental or physical disability, genetic information, or any other status or characteristic protected by local, state, or federal law.
$22.3 hourly 7d ago
Retail Assistant Manager - Full-Time
Maurices 3.4
Manager job in Murray, KY
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 1555-Shoppes of Murray-maurices-Murray, KY 42071.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.
What you'll do:
This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals.
What you'll get in return:
· A flexible work schedule
· Working with a team that believes in our ‘Work Smart and Have Fun' Value
· A growth-minded atmosphere in a positive and supportive environment
· A 40% discount
· Well-rounded benefits offering; including mental, physical, and health resources
Position Requirements:
Assistant Manager candidates must have
· 1 year of customer service experience required. Supervisory experience preferred.
· Ability to foster a team while creating a positive working environment
· Experience in training and directing others
· Ability to take initiative and participate in making decisions
· Demonstrated ability to achieve goals
· Computer proficiency
· Ability to work a flexible schedule
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Location:
Store 1555-Shoppes of Murray-maurices-Murray, KY 42071
Position Type:Regular/Full time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$30k-33k yearly est. Auto-Apply 23d ago
Operations Manager
Impact Workforce Solutions
Manager job in Mayfield, KY
Schedule: Weekend - Friday-Monday | 6:00 AM - 4:30 PM (Flexibility required) Mayfield, KY Reporting to the IWO Director, the Operations Manager will manage client and employee relationships. In this role, the IWO Ops Manager will manage the overall operation at client site(s) and be responsible for the effective and successful management of labor, productivity, engagement, quality control, and overall client relationships. The IWO Ops Manager's duties and responsibilities will include interviewing, onboarding, and hiring; training new and existing employees; planning, assigning, and directing work in conjunction with client management; authoring and discussing with employee's performance appraisals; addressing employee performance and corrective action plans; and employee motivation and reward initiatives.
Job Responsibilities
Management and support of open requisitions
Qualification and placement of candidates to open requisitions
Support coordination of orientation for new hires
Management of Active Headcount
Perform new hire backgrounds, drug screens, onboarding timely and effectively
Support payroll hours submission
Perform/Assist in employee terminations
Serve as the main contact for hiring managers, client HR, and employees
Work closely with client managers to find solutions for recruiting/retention issues
Evaluate staffing strategy and plans
Coaching/Counseling and Mentoring
Performance Reviews
Attendance Tracking
Manage client employee relations investigations, providing support, documentation, and guidance
Other duties as needed or assigned
Job Requirements
Bachelor's Degree or equivalent experience
1-3 years' manufacturing and/or logistics operational experience
Recruiting experience is a plus
1-3 years' prior operations experience in manufacturing or distribution center environment
Proficient in Microsoft Office products
Excellent analytical and problem-solving skills
Strong communication skills
Company Summary
No matter what stage of your career,
Impact Workforce Solutions
can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
$45k-76k yearly est. Auto-Apply 31d ago
General Manager - Murray State University
Learfield Sports Properties
Manager job in Murray, KY
Learfield is seeking a motivated and emerging General Manager (GM) to lead one of our Sports Properties and serve as the primary liaison to the university's Athletics Department. This role is a foundational leadership position responsible for managing the day-to-day operations of the property and supporting the successful execution of the university's athletics multimedia rights agreement and corporate partner platform. The GM plays a key role in representing Learfield on campus and ensuring a collaborative, values-based partnership.
In this role, you'll take ownership of local sponsorship sales and property operations, working closely with the university, corporate partners, and internal teams. This is a hands-on, revenue-focused position - ideal for someone who thrives in a fast-paced environment, excels at building relationships, and is energized by the opportunity to grow a property's impact through creative and strategic sales efforts. While the role may include oversight of part-time or support staff, success is rooted in individual contribution, strong campus collaboration, and a relentless drive to deliver results.
Key Responsibilities
Serve as the primary Learfield point of contact for the university's Athletics Department and key campus stakeholders.
Lead all local sponsorship sales efforts, including prospecting, pitching, closing, and renewing integrated marketing partnerships across traditional, digital, social, and experiential platforms.
Manage the day-to-day execution of the university's multimedia rights agreement, ensuring alignment with campus goals and brand standards.
Build strong relationships with sponsors, university leaders, and internal stakeholders to drive engagement and business growth.
Collaborate with corporate support teams (e.g., marketing, digital, legal, activation) to develop custom solutions and deliver top-tier partner service.
Maintain property-level business planning, reporting, and forecasting to support operational efficiency and revenue accountability.
Represent Learfield in campus meetings, events, and community functions to strengthen partnership presence.
May oversee part-time staff in support of sales and event execution.
Build and maintain strong relationships with university partners, athletic department staff, and internal stakeholders-serving as a trusted and respected representative of both Learfield and the university.
Minimum Qualifications:
4+ years of experience in sponsorship sales, sports marketing, or other relevant B2B selling environments.
Proven ability to sell and renew marketing partnerships with measurable results.
Strong relationship-building, communication, and presentation skills.
Ability to work independently while collaborating with internal teams and external partners.
Highly organized with excellent attention to detail and follow-through.
Strong business acumen and problem-solving skills.
High level of professionalism, integrity, and drive for success.
Preferred Qualifications:
Experience working with or around collegiate athletics.
Bachelor's degree from a four-year college or university.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$34k-61k yearly est. Auto-Apply 11d ago
General Manager
Flynn Pizza Hut
Manager job in Murray, KY
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$34k-61k yearly est. 60d+ ago
Restaurant Assistant General Manager
Gecko Hospitality
Manager job in Murray, KY
Assistant Restaurant General Manager
QSR - Unlimited Growth Potential
We are seeking a Professional Assistant Restaurant Manager with enthusiasm, excellent communication skills, and a proven track record of effective team building. If this sounds like your Restaurant Management style, we would like to get to know you better! We pride ourselves on being the largest Quick Service Restaurant Chain in the world with nearly 6,000 restaurants worldwide and proudly serving up to 36 million customers every week. We believe in giving back to the community and pride ourselves with several Scholarship Programs and Grants we offer to our employees and the community. We also contribute to “Feed the Beat” and the “World Hunger Relief”. If you are looking for a career as an Assistant Restaurant Manager with both professional and personal growth in the Murray, KY area, Apply Today!
Title of Position - Assistant Restaurant Manager
Job Description: The Assistant Restaurant Manager has complete responsibility for a million-dollar operation when they're on duty, from supervising staff to ensuring happy customers and product quality. The Restaurant Manager works closely with the rest of the Management Team on strategic planning, staffing, and marketing for their location. We believe in challenges and rewards. Hard work, a positive attitude, and solid Management skills will earn you a career with outstanding financial compensation, recognition, advancement opportunity, and benefits. We look for exceptional performers to grow with us.
Benefits:
· Holiday Pay and Paid Vacation
· Comprehensive Medical/Dental/Vision Care Plans
· Management Training Programs
Qualifications:
· A minimum of two years Assistant management experience for a high-volume concept is required for the Assistant Restaurant Manager
· The Assistant Restaurant Manager must be passionate in developing and mentoring others within the operation
· An understanding of restaurant P&L statements is required for the Assistant Restaurant Manager
· The Assistant Restaurant Manager must be able to demonstrate honesty and integrity inside and outside of the workplace and always strive for 100% customer satisfaction
Apply Now - Assistant Restaurant Manager in Murray, KY
If you would like to be considered for this position, email your resume to ****************************.
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$32k-47k yearly est. Easy Apply 23h ago
Assistant Store Manager/Key Carrier
Variety Stores LLC
Manager job in Paris, TN
Job Description
Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities:
Assist with the hiring, training and development of store team members as delegated by the Store Manager
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash.
Adhere to all policies and procedures including safety guidelines.
Maintain a professional and friendly environment with customers, subordinates, and supervisors.
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
Process all SSC Corporate directives.
Assist the Store Manager on the receipt and return of DSD merchandise.
Assist Store Manager in the management of freight flow.
Meet or exceed productivity standards.
Assist the Store Manager in ordering and stocking all merchandise needs.
Assist the Store Manager in maintaining stockroom organization.
Assist the Store Manager in ensuring that the sales floor is sales effective daily.
Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.
Qualifications
Prefer prior retail and management experience.
Effective communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Ability to work in a high energy, team environment.
Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
Benefits
We offer generous benefits, flexible work schedules.
Health and welfare programs including medical, pharmacy, dental, vision and more.
Paid Time Off
Retirement Plans
Variety Wholesalers, Inc. is an Equal Opportunity employer.
$37k-47k yearly est. 11d ago
General Manager Martin
Zaxby's
Manager job in Martin, TN
Zaxby's - General Manager - $55000.00 - $65000.00 per year!
Are you a highly skilled and motivated individual looking for an immediate opportunity as a General Manager? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect job for you!
Zaxby's is an American chain of fast casual restaurants offering delicious chicken wings, chicken fingers, sandwiches, and salads. With over 900 locations, Zaxby's is a well-established brand in the South. Join our team at 1788 Chicken, an independent franchisee with 50 Zaxby's locations and counting!
Who We Are
We at 1788 Chicken are all about Fresh Chicken and Fellowship. Our goals are to serve up the freshest, best tasting chicken in town and to get to know and enjoy our fellow employees, our customers, and the community. If you love people and food, we have a job you'll love! We're looking for leaders who can be the face of our organization and offer incredible customer service. We need leaders who are responsible, enthusiastic, relational, confident, hardworking, and have a tidy appearance.
Job Summary
The General Manager is responsible for the management of all restaurant operations. They are responsible for developing relationships with employees, customers, and the community. The GM ensures the highest standards of food quality and fosters an atmosphere of friendliness and fellowship in the store. The GM's goal is to carry out the mission of providing Fellowship and Fresh Chicken to all who come to 1788 Chicken. Key areas of focus for the GM should be Culture, Care, Communication, Controls, Coaching, Customer Experience, and Community Involvement.
Benefits and Perks:
Competitive Pay
Employee Benefits
Free Meals
Paid Time Off
Duties and Responsibilities:
CULTURE: Align with and support 1788 Chicken's vision and philosophy
CARE: Care for people (employees, peers, customers, vendors, etc.)
COMMUNICATION: Communicate effectively
COACHING: Coach your employees on their performance
CUSTOMER EXPERIENCE: Be constantly concerned about the customer experience
CRITICAL ITEMS: Use the created 1788 Chicken systems and processes
CONTROLS: Ensure that all policies and procedures are being followed
Staffing of restaurant
Inventory
Ensure the financial success of the restaurant
Help train new staff and continuous training of existing staff
Ensure all staff are following and supporting 1788 Chicken culture and mission
Responsible for achieving all financial targets set for their store
Terminating and disciplining staff
Developing leaders in their restaurant
Required Education and Experience:
High school diploma or equivalent
5+ years in the restaurant industry
3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General Manager
Location: Martin 161 Commons Dr, Martin, TN 38237, USA
If you are a talented and dynamic individual looking for an exciting opportunity to lead a successful restaurant, apply now and join our team at 1788 Chicken!
Work schedule
Weekend availability
Monday to Friday
Holidays
Day shift
Night shift
Supplemental pay
Bonus pay
Other
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Referral program
Employee discount
$55k-65k yearly 60d+ ago
General Manager
GF Enterprise, LLC 3.7
Manager job in Oak Grove, KY
Job Description
The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. If you want to build a great career, Taco Bell is the place to learn, grow and succeed!
Job Requirements and Essential Functions
· High School Diploma or GED, College or University Degree preferred
· 2-4 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility
· Basic personal computer literacy
· Strong preference for internal promote from Assistant General Manager position
· Must have reliable transportation
· Basic business math and accounting skills, and strong analytical/decision-making skills
· Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin
· Able to clean the parking lot and grounds surrounding the restaurant
· Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time
$35k-66k yearly est. 6d ago
Assistant Manager
Dine Brands
Manager job in Murray, KY
816 N. 12th Street Murray, KY 42071-1666 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar, IHOP and Fuzzy's Taco Shop brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at *******************
Who are we?
We celebrate success as we passionately nurture (and grow) the world's most beloved restaurant brands. We are innovators that embrace new ideas & creativity. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go farther, together.
Responsibilities:
* Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
* Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
* Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
* Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
* Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
* Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
* Communication: Serving as a point of contact for staff, vendors, and other internal teams.
Skills & Requirements:
* 1-2+ years of supervisory experience in casual dining preferred
* Experience teaching and training staff preferred
* Strong personal and professional integrity
* Ability to deal with confidential information and/or issues using discretion and good judgment
* Passion to thrive in a fast-paced work environment
* Ability to solve problems on the go
* Passion for hospitality and interacting with guests
* Sense to be "hands on" when needed
* Flexible availability, including nights, weekends, and holidays.
* A passion for food service and providing guests' exceptional service.
* Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.
Compensation:
* Salary Range: $42,000-$55,000/per year
* Quarterly Bonus Plan (based on performance)
Benefits:
* 401K Plan
* Health, Dental and Vision Options
* Tuition Reimbursement
* Career Advancement
Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
$42k-55k yearly Auto-Apply 60d+ ago
General Manager
J Warner Ventures
Manager job in Oak Grove, KY
We are seeking a Store Manager for our actively growing car wash company!
The Store Manager is ultimately responsible for his/her store's successful operation and profitability. This person also supports hiring, onboarding, training, and best practices for all area locations.
Key Duties and Responsibilities
Lead by example and showcase the standard for customer service, quality, and cleanliness
Create a positive and fun working environment
Continuously educate store teams on products, services, promotions and/or operational initiatives
Act as the store expert on the POS system, wash equipment, application processes and service initiatives
In partnership with the Operations and Human Resources, hire or promote, train and evaluate Supervisors, Sales and Crew members
Field and resolve customer or employee issues, partnering with CEO, HR and/or the Operations and Training Manager as needed
Manage the store level claims process
Maintain proper chemical and supply inventory
Ensure all opening and closing procedures are followed
Proactively manage labor
Write staff schedule and manage call outs
Lead any other store level operational initiatives as needed
Maintain, troubleshoot, and complete general repairs on wash equipment
Benefits include:
- Health Benefits
- 401-K
- Free car washes
Requirements
- 3-5 years in a leadership role.
- Team player who is willing to jump in and get the work completed.
- Highly motivated, self-directed individual with the ability to multi-task
- Ability to work a variety of hours including weekend shifts.
$34k-61k yearly est. 20d ago
Floating General Manager D8
Fivestar Careers
Manager job in Hopkinsville, KY
General Summary: Floating General Managers are responsible for the overall operations the store they are assigned to in the absence of a permanent General Manager or partner with a General Manager to assist in the operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.
Essential Job Duties:
Proficient in customer service, management, and food service responsibilities and is hands-on in daily operations.
Partners with FiveStar team to provide customers with service as outlined by the company's policies and procedures.
Ensures timely and thorough training of store team.
Effectively addresses issues at store level to assure long-term problem resolution.
Educates store team and follows up on policies and communications.
Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
Practices and promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling).
Ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
Oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
Review P&L statements and implement changes to improve store performance.
Minimum Qualifications:
High school diploma, GED, or equivalent experience.
1+ years of retail management experience or equivalent educational background.
A valid driver's license.
Must be at least 18
Professional appearance and a positive attitude.
Team player, customer focused, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Ability to travel to various FiveStar locations as assigned (typically day travel only).
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
$34k-61k yearly est. 60d+ ago
General Manager
Unbridled Chicken Dba Zazby's
Manager job in Union City, TN
Hungry For A Great Career?
We are hiring General Managers and want YOU to join our coop!
Job Type: Full-time
Pay Range: $55,000 to $65,000 annually plus bonus opportunity
Are you looking for a management career in the food service industry? Do you want to work in a place the provides great tasting food and excellent service? Are you looking for a fun, family-like work environment? Zaxby's is hiring General Managers.
Reporting to the District Manager, the General Manager sees the big picture for overall store performance. The General Manager works toward building sales outside of the store through catering and community involvement. The goal of the General Manager is to provide guidance and leadership to the entire team to create a positive culture, maintain high team morale and strive for operational excellence.
Zaxby's-- looks like fun! Feels like home! Tastes like Chicken!
General Managers are responsible for the following processes:
Recruiting, Hiring, Onboarding, training, and rewarding staff
Store culture
Development of the Assistant Managers
Shift management
Risk Management
Inventory
Scheduling and labor management
Sales forecasting
Food and beverage production
Maintenance
Guest Service
Why Zaxby's?
Fun Environment with a purpose
Company commitment to staff development
Advancement Opportunities
Formal paid training program
Competitive Compensation
Bonus program
Great hours
Free meal at work
Medical, Dental, Vision, Life Insurance, Disability and 401K
Holiday Pay and Paid Time Off
Requirements
Must be 18 years of age or older
Prefer 1 year of fast-food experience
High school diploma or equivalent
Complete background check
Pre-employment drug screen
Available to work days, evenings, weekends and holidays as needed
Available to work up to 45 hours a week
$55k-65k yearly 60d+ ago
Store Manager
Aldi Uk
Manager job in Benton, KY
Vacancy Specification If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you've achieved together, you're going to find this a hugely rewarding role. One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries or carrying out till spot checks. And all the while you'll handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency.
Our Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service.
You'll need to be:
* An experienced people-manager
* Used to leading teams in a fast-paced, stakeholder/customer driven environment
* Skilled in time management, cost control and boosting operational efficiency
* Motivated to consistently achieve targets
Please note, the salary displayed is based on a 45 hours per week contract. Aldi are also able to offer 40 hour contracts and in these instances the salary offered would be pro-rated.
You will also receive an additional London allowance of £2,960.
$30k-50k yearly est. 2d ago
Store Manager - Benton
Sun Auto Tire and Service
Manager job in Benton, KY
Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. Plaza Tire Service is large enough to help you grow in your career, and small enough to care that you do.
We're seeking a qualified Store Manager in the Benton area.
A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service. As a Plaza Tire Store Manager, you will be the face of the company - leading a group of employees and working directly with customers who need tires, routine maintenance and other services.
While previous automotive experience is a plus, it is not a requirement. A proven track record in sales and management is necessary. We will train the right person for the position.
Compensation: $90,000-$150,000 per year, to include base plus bonus. Base pay of $65,000-$75,000/yr.
Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement, up to $3,000 annually
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance (Effective 1
st
of the Month after Hire)
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!!!
Guest Service
Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.
People
Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.
Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.
Conducts performance evaluations for all employees at regular intervals.
Financials
Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
Writes up customers in POS system
Answers phone calls
Inventory control
Qualifications:
Possess current, valid Driver's license
Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.
Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.
Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
Proven track record of consistently meeting and exceeding sales and profit goals.
Previous experience as an Automotive Technician or similar position preferred, but not required.
Ability to work a minimum of five days, including Saturday's.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$30k-50k yearly est. Auto-Apply 16d ago
Floating Automotive Store Manager
Meineke-1247
Manager job in Hopkinsville, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Vision insurance
Wellness resources
Are you a driven automotive professional ready to lead across multiple locations? We're hiring a Floating Store Manager who will play a key role in supporting our Lower KY/TN Area Store Management. This is a developmental role with bonus potential and a path for growth.
What Youll Do
Float 3 Days/Week: Cover stores during manager PTO, off days or as needed coverage. Youll run each location like its your owndriving sales, leading the team, and delivering results.
Home Store 2 Days/Week: Serve as Assistant Manager, supporting operations and team development.
Lead with Impact: Motivate teams, maintain high standards, and ensure consistent customer service across all stores.
Drive Sales: Build estimates, communicate repair recommendations, and execute sales plans to meet goals.
Keep It Running: Manage scheduling, inventory, and daily operations. Maintain clean, safe, and professional environments. Other duties as assigned.
What Were Looking For
Experience in automotive service or retail management.
Strong leadership and communication skills.
Ability to build rapport with customers and staff.
Comfortable traveling between locations. Reliable transportation.
Passion for the automotive industry and delivering top-tier service.
If you're ready to lead with flexibility, grow your career, and earn bonuses for performance, apply now. This is your chance to make a real impact store to store.
$30k-50k yearly est. 20d ago
Store Manager
Gamexchange 3.8
Manager job in Hopkinsville, KY
Scheduling Requirements: 43 hours per week, 8 Peak shifts per month. Additional requirements as needed.
Reports to: Current AM/DM, or Vice President of Operations
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Customer Service
Provides exceptional customer service: Ensuring that every customer is greeted in a timely manner, that we are focused on building a relationship with customers and understanding their needs to better assist them in finding the right products/services to enhance their experience. Ensuring that every customer is thanked for their purchase or trade-in and invited back to the store. Being sure to promote inbounds to every customer in a meaningful way.
Operations
Ensure that store schedules are aligned to create exceptional customer service, that there is always a Manager on Duty in the store, all while maintaining compliance with company scheduling directives.
Ensure store tasks are completed appropriately by delegating portions of the task load and creating a culture where the customer is always the top priority.
Provide timely and appropriate feedback to all store associates concerning performance. This should include daily coaching & teaching as well as timely reviews for new hires and annual reviews for seasoned associates.
Communicate clearly and regularly with store associates, other Store Managers, Field Leadership and Corporate Leadership to ensure that all GameXChange initiatives are implemented as directed.
Protect company asset
Ensure that all areas of the store are Neat, Clean and Organized per the company direction, ensuring that we have no barriers to providing exceptional customer service.
Complete weekly & monthly verifications of accounting, transactions, inventory, and loss prevention categories.
Team Leader
Focus and motivate the team to create a culture that is focused on trade-ins, providing customers with exceptional service, maintaining GXC standards in regards to operations, merchandising, and store organization/cleanliness.
Recruit, hire, assess, develop, and retain people who are committed to outstanding customer service, prioritizing a product trade-in focused culture, and are passionate about creating exceptional experiences for customers.
Complete on-boarding training for all new associates, ensuring that all associates are aware of the best practices, policies and procedures and the company's core values.
Teach, observe and coach individual sales associates based on expected trade in and sales behaviors and outcomes
*Additional Duties/Responsibilities may be assigned as the business needs dictate
RELATED COMPETENCIES
Recruiting/Building a high performance team - Uses all tools available to recruit associates and is constantly looking for opportunities to bring high caliber associates onto the team.
Building Customer Loyalty - Focuses on building positive customer relationships. Observes, coaches, and teaches building customer relationships with associates. Effectively meets customer needs and takes ownership of customer experience and loyalty.
Coaching - Works to identify areas of opportunity for associates. Properly coaches and teaches associates while creating a positive work environment that focuses on exceptional customer service.
Results Oriented - Sets a high standard of performance for the team. Leads by example in all aspects of store operations and takes ownership of store performance. Clearly communicates the impact individual associates' behaviors have on overall store performance.
Sets Standards - Exhibits complete ownership of responsibilities for their store. Works to create high standards for themselves for which they hold themselves accountable. Creates an environment of positive accountability for all other associates.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Must be at least 18 years of age
Must be able to provide genuine and friendly assistance to every customer regardless of the situation.
High school diploma or GED required
Two or more years of retail sales, customer service, and/or management/leadership experience preferred; at least 1 year of retail management experience preferred
Must be able to work alone, move throughout the store unassisted and stand for extended periods (up to 12 hours per day) * Must be able to lift and/or move objects and displays (up to 50 lbs.), bend, stoop, reach with arms and hands, and climb on ladders
Must be able to occasionally travel unassisted via car to other locations for training/meetings
Must be able to work a minimum of 43 hours per week
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Must be able to provide exceptional customer service skills.
Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred.
Ability to lead in a fast-paced, rapidly changing environment that includes multiple overlapping priorities.
Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork.
Proficient understanding of basic math functions (add, subtract, multiply, divide) * Working knowledge of alphabetizing.
Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
Proficient problem solving skills and judgment abilities.
Proficient ability to carry out instructions furnished in written, oral or diagram form.
Ability to deliver bank deposits according to loss prevention policies.
Ability to work extended hours/days as necessary, including nights and weekends.
Ability to remain positive and effective under pressure; ability to handle stress in a manner that does not negatively impact customers, other associates or the organization.
Consistently demonstrates a commitment to GameXChange policies and procedures, including but not limited to, attendance, confidentiality and loss prevention.
Ability to work a varied retail schedule including nights, weekends and holidays.
The average manager in Murray, KY earns between $27,000 and $70,000 annually. This compares to the national average manager range of $37,000 to $92,000.