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Manager network engineering work from home jobs

- 197 jobs
  • Network Architect

    Strategic Systems Inc. 4.4company rating

    Remote job

    Join our family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Position Overview: The Senior Network Architect will play a pivotal role in designing, implementing, and managing the organization's network infrastructure. This role demands extensive hands-on experience with Cisco, Meraki, Aruba, and Palo Alto hardware, with a specialized focus on wireless networks and deployments. The ideal candidate will have a track record of leading network modernization projects and conducting comprehensive site surveys. Additionally, the Senior Network Architect will lead and mentor a team of network engineers, ensuring alignment with architectural standards and project goals. This role ensures the network meets high-performance, scalability, and security requirements, supporting both current and future business needs. Key Responsibilities: Ensure the network infrastructure supports scalability, performance, and security, aligning with business goals. Lead efforts in network modernization, leveraging best practices and state-of-the-art solutions. Design and deploy wireless networks, ensuring coverage, performance, and security meet or exceed industry standards. Conduct detailed site surveys for wireless deployments, ensuring optimal placement of access points and minimal interference. Troubleshoot and resolve wireless network issues, ensuring minimal downtime and seamless user experience. Work with third-party vendors and internal teams to deploy wireless networks efficiently and securely. Configure and manage hardware across Cisco, Meraki, Aruba, and Palo Alto platforms. Ensure seamless integration of network components with cloud and on premises infrastructure. Stay updated with the latest technology trends and vendor solutions to recommend the best-fit hardware for the organization. Lead network modernization projects, including migrations, upgrades, and large-scale deployments. Collaborate with stakeholders, including IT leadership and external partners, to ensure projects meet deadlines and budgetary constraints. Provide hands-on technical leadership to other network engineers, ensuring adherence to best practices. Design networks with robust security protocols, utilizing firewall technologies (such as Palo Alto) to safeguard against threats. Ensure compliance with regulatory standards, industry best practices, and internal security policies. Proactively monitor the network for performance issues, implementing upgrades and fixes as necessary. Analyze current network configurations and propose enhancements to improve resilience, security, and performance. Lead and mentor a team of network engineers, providing guidance, support, and professional development. Foster a collaborative and high-performance environment, ensuring the team meets architectural and project goals. Coordinate team efforts to ensure the successful execution of network projects. Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in network architecture, with a strong emphasis on wireless network design and deployment. Proven experience working with Cisco, Meraki, Aruba, and Palo Alto hardware. Extensive hands-on experience with network modernization projects. Certifications: Cisco CCNP/CCIE, Aruba Certified Mobility Expert (ACMX), and Palo Alto Networks Certified Network Security Engineer (PCNSE) are highly desirable. Working Conditions: This is a full-time position. Regular travel within the North American region will be required, remote working will be considered for the right candidate, but regular site visits are a requirement. Ability to work outside of regular business hours to address critical issues or during emergencies. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.
    $93k-123k yearly est. 5d ago
  • Network Operations Center Engineer

    Franklin Fitch

    Remote job

    NOC Engineer | Remote | Weekend Shift, 7pm-7.30 am Friday to Sunday | 95-110k What's in it for you Working as a team to take ownership of the infrastructure within a law firm Competitive salary of 95-110k Good benefits package Fully remote work 7pm-7.30 am Friday to Sunday Responsibilities Remotely monitor network connectivity and speed Go on-site if there is a critical situation Remote troubleshooting of network and systems issues Lead and partake in incident response Perform a root cause analysis, and escalate to the engineering team when needed Report to the Network Operations Senior Manager Must-Haves Minimum 5 years of experience in an IT Support role Experience troubleshooting the following technologies: Cisco IOS Cisco routing and switching Windows, Office 365 and Microsoft Exchange VMware Good-to-haves Familiarity of HA concepts and technology
    $90k-130k yearly est. 4d ago
  • Lead Network Engineer/Architect (CCIE- Remote- 20-25% travel)

    Optomi 4.5company rating

    Remote job

    Lead Network Engineer/Architect (Remote with 20-25% Travel) Optomi in partnership with a major client is seeking an experienced Lead Network Architect to join their team. This will be a highly visible, consulting role but will also help with implementations and large-scale projects. This candidate will work remotely but travel to client sites as needed, mostly in the Northeast but potentially internationally as well. Some of the primary technologies will be Cisco, Meraki, SD-WAN, Arista, and Palo Alto. A CCIE level certification is highly preferred. Responsibilities: Support Fortune 500 enterprise clients across financial services, manufacturing, and global commercial industries Lead the design and implementation of enterprise routing, switching, and data center network architectures with a primary focus on Cisco and Arista technologies. Develop scalable campus architectures (Catalyst 9K, VSS/StackWise Virtual, SDA not required but beneficial). Execute end-to-end project delivery including configuration, integration, cutovers, migrations, and post-deployment optimization. Perform advanced troubleshooting across multi-vendor network stacks (Cisco, Arista, Palo Alto, Meraki). Apply today if your background includes: Ability to travel 20-25% of the time Extensive network engineering and architecture experience across large scale enterprise environments Experience with Cisco, Meraki, Arista, Palo Alto, and SD-WAN technology Experience leading network delivery, topology, cutover and project implementations Strong business acumen and client facing experience working directly with the customer
    $105k-138k yearly est. 4d ago
  • Network Security Engineer II

    Glocomms 4.3company rating

    Remote job

    Sr. Network Engineer II Employment Type: Full-Time Sponsorship: Not Provided We're seeking an experienced Sr. Network Engineer to join a growing IT team and play a key role in designing, implementing, and maintaining enterprise-level network infrastructure. This is a remote position available exclusively to candidates residing in Idaho or Utah. What You'll Do Plan, implement, and support network projects, including risk assessment and migration strategies. Configure and maintain Cisco routers, switches, wireless, remote access, and WAN devices. Recommend and implement new technologies to improve network performance and scalability. Monitor global network performance, troubleshoot issues, and perform preventative maintenance. Collaborate with carriers for circuit procurement and migrations. Maintain accurate technical documentation and configurations. Participate in on-call rotation and occasional travel as needed. What You'll Bring 6+ years of hands-on networking and troubleshooting experience in multiprotocol environments. 5+ years with router/switch technology and routing protocols (BGP, MPLS, EIGRP). 4+ years supporting LANs, VLANs, WLANs, VPNs, NAT, and DHCP services. 3+ years with network security products and protocols (IPS/IDS, IPSEC VPN). CCNP preferred. Experience with Cisco Nexus (9k, 7k, 5k), ISR, ASR, Next Gen Firewalls, Meraki wireless. Familiarity with monitoring tools (SolarWinds, Splunk, ThousandEyes, AppDynamics). Strong leadership, problem-solving, and communication skills.
    $74k-112k yearly est. 2d ago
  • Traveling Network Administrator

    Teksystems 4.4company rating

    Remote job

    Top Skills - Must Haves Security Firewall Paloalto Checkpoint Network security Network engineering F5 Routing Ccna Wan ccse ccsa Top Skills' Details **Travel Position** **Administrator travel to 2 sites per weekend and be paid for 40 hours of work ** 58 Sites total, split between the 4 administrators. 1. 4-8 years of experience with installation of network equipment to include firewall devices 2. Preferred CCSA/CCSE Check Point certification. 3. Strong Network Security and Protocol knowledge. Description Key Responsibilities: • Travel to customer locations across assigned regions to perform pre-installation tasks. • Install and organize network cabling (Ethernet, fiber) according to site standards. • Ensure proper power connections for Check Point firewall hardware. • Physically rack and secure firewall devices in designated network racks or cabinets. • Label all cables and equipment accurately following company and customer documentation standards. • Perform basic network connectivity checks (ping, link status) to validate readiness. • Coordinate with the Check Point firewall engineering team to confirm site readiness for configuration and cutover. • Document all work performed, including photos, diagrams, and labeling records. • Adhere to safety and compliance guidelines during on-site work. Qualifications: • CCNA certification (or equivalent networking knowledge). • Strong understanding of TCP/IP, VLANs, and basic routing/switching concepts. • Experience with structured cabling and rack-mounted equipment installation. • Ability to read and interpret network diagrams and installation guides. • Familiarity with power requirements for network hardware. • Excellent organizational and documentation skills. • Ability to travel extensively (up to 75%) and work flexible hours, including weekends if required. • Valid driver's license and ability to lift up to 50 lbs. Skills Security, Firewall, Paloalto, Checkpoint, Network security, Network engineering, F5, Routing, Ccna, Wan, ccse, ccsa, Cisco routers, tcp/ip, dns, dhcp, routing protocols, Connectivity Additional Skills & Qualifications Position requires a Secret clearance and ability to travel Security+ certifications CCSA/CCSE Check Point certification preferred. Experience Level Expert Level Job Type & Location This is a Contract position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $65.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $65-75 hourly 7d ago
  • Manager, Network DevOps

    Vultr

    Remote job

    Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is building a globally distributed cloud platform that powers everything from small VPS instances to massive AI and GPU superclusters. The network is our backbone - automated, observable, and engineered for deterministic performance at scale. We're looking for a Manager, NetDevOps Engineering to lead the team responsible for the tooling, automation, and operational intelligence that keeps Vultr's global network running with precision. This team builds the systems that empower Network Operations, Cloud Networking, and platform engineering to deploy, validate, and debug complex environments - from EVPN fabrics to lossless RoCE underlays powering next-generation AI workloads. This is a highly technical leadership position. As Manager of NetDevOps, you will be expected to contribute hands-on - reviewing automation logic, understanding telemetry pipelines, reasoning through distributed systems behavior, and guiding engineering direction with real technical depth. You'll balance this with strong people development: mentoring engineers, creating growth plans, and building a culture of clarity, reliability, and curiosity. You'll lead a group of engineers who think programmatically, automate first, and build robust systems that turn network operations into software workflows. Key Responsibilities Own the NetDevOps roadmap - spanning automation, observability, configuration validation, telemetry ingestion, and operational tooling for the global network. Manage and grow a high-performing team of NetDevOps Engineers, providing technical guidance, career development, and hands-on mentorship. Drive automation for complex environments, including EVPN-VXLAN data center fabrics, RoCEv2 lossless Ethernet, and global WAN/edge infrastructure. Build and evolve operator tooling for Network Operations (Tier 1/2) including event correlation, intent validation, playbooks, and automated remediation workflows. Ensure operational excellence across fleet-wide updates, config management, CI/CD pipelines, and reliability metrics for automation systems. Partner closely with Cloud Networking (who own front-end networking, VPC automation, dataplane behavior) to unify automation interfaces and ensure clean separation of responsibilities. Collaborate with Architecture, Platform, and GPU/AI Engineering on next-generation fabric design, automation hooks, observability, and provisioning flows. Standardize telemetry ingestion and correlation pipelines (gNMI, Kafka, Prometheus, custom collectors) to generate actionable, real-time insights into network behavior. Lead complex investigations across routing, switching, RDMA transport behavior, congestion, ECMP, and overlay/underlay interactions, especially where tooling or automation must evolve. Define engineering standards, SLIs/SLOs for automation services, and operational maturity goals (testing, documentation, failure modes). Qualifications Strong experience building and leading high-performing engineering teams (NetDevOps, SRE, automation, or network engineering groups). Deep understanding of modern data center networking: EVPN-VXLAN, BGP, QoS, telemetry, and config automation. Familiarity with RoCEv2/RDMA fabrics, PFC/ECN tuning, congestion management, or GPU/AI fabric operations. Hands-on experience with automation ecosystems - Ansible, Python, Go, Rust, CI/CD pipelines, config linting, and intent validation frameworks. Experience integrating automation with a Source-of-Truth (NetBox, Nautobot, OpsMill, homegrown systems). Strong understanding of telemetry and monitoring stacks (Prometheus/Grafana, Kafka, OpenTelemetry, custom collectors). Ability to dive deep into Linux networking internals, namespaces, netlink, and distributed systems behavior. Proven experience delivering reliable automation services at scalem with strong fundamentals in testing, versioning, rollback, and change management. Compensation $140,000 - $150,000 This salary can vary based on location, years of experience, background and skill set. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.
    $140k-150k yearly Auto-Apply 12d ago
  • Fiber Network Mapping Specialist IV

    Astreya 4.3company rating

    Remote job

    The Opportunity: Launch Your Career in Global Data Infrastructure Are you passionate about networking, meticulous about data, and ready to kickstart your career in the high-growth field of fiber network infrastructure? We are seeking a highly motivated and detail-oriented Fiber Network Mapping Specialist to join our team. This role is your entry point into understanding the physical architecture of a global fiber network. You won't just be entering data; you'll be trained to build and maintain the ever growing footprint of our customer fiber network. We are looking for candidates with foundational knowledge, an appetite for complex problem-solving, and a commitment to high-quality work. If you are eager to learn from expert engineers and want your work to have a tangible impact on global connectivity, this is the role for you. Core Responsibilities Digital Modeling: Learn to document, edit, and manage all Outside Plant (OSP) long-haul fiber networks fiber assets interconnecting various Points-of-Presence (POPs) types. This includes recording fiber connectivity, cable routes, splice records, and physical layer specifications to be used by vendors for installation, maintenance, and troubleshooting. Data Integrity & Translation: Be trained to review engineering diagrams, design schematics, and vendor As-Built documentation. You will learn to translate this physical information into accurate digital records using specialized software (e.g., OSPi, Netcracker, ArcGIS). Modeling Support: Assist senior specialists in ensuring the accuracy and logical structure of the field infrastructure assets by reviewing design drawings, schematics, diagrams, performing detailed data checks, and helping resolve discrepancies between the physical infrastructure and its digital representation. Documentation & Process: Work with the team to digitize, record, and verify all passive and active network elements, ensuring all changes (Moves, Adds, Changes) are properly logged and memorialized in the system. Cross-Functional Teamwork: Provide support by running basic network data reports, assisting with capacity checks, and facilitating communication between the engineering, installation, and field survey teams. Visualization Tools: Utilize software such as AutoCad, Google Earth/Maps to visualize, plan, and communicate network paths and layouts. Qualifications: This role is structured for growth and development. We value aptitude and enthusiasm as much as direct experience. Required Foundational Knowledge & Skills Telecommunications Interest: Foundational knowledge or proven interest in telecommunications construction techniques, networking principles, or fiber optic technology. Attention to Detail: Demonstrated ability to be highly organized and meticulous when working with data or complex documentation. Computer Literacy: Proficiency with Google suite (especially Sheets) and a strong ability to learn new, complex software platforms quickly. Communication: Excellent written and verbal communication skills; the ability to clearly document technical information for various audiences. Documentation Mindset: An understanding of the importance of creating and maintaining clear process documentation and technical guides. Desirable Experience Any exposure to specialized fiber network management software (e.g., OSPi, Netcracker, ArcGIS, SmallWorld). Familiarity with interpreting technical schematics or blueprints. Basic knowledge of fiber network infrastructure, routes, splicing, racks, panels, or cabling standards. Location: Remote first - Applicant must be a commutable distance to Denver, CO Salary Range $98,040.00 - $154,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $98k-154.8k yearly Auto-Apply 6d ago
  • Network Partnerships Manager (Remote - Digital Healthcare)

    Rippl Care

    Remote job

    If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on! What's Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action. We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it. We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works. We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We're looking to find other changemakers who are ready to join our movement. The Role: The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant. This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems. Responsibilities Partnership Development & Management Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare) Develop and establish new partnerships to fulfill home care service needs in key locations Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations Prepare and deliver training materials, webinars, and resources to support partner success Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals Cross-functional Collaboration Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities. Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed Identify and pursue opportunities to improve processes and patient, partner and care team experience CMS Partner Requirements Management Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS Oversee partner invoicing, ensuring reconciliation and timely approvals Other Duties as Assigned Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements Develop reporting and analysis to support team functions Qualifications Bachelor's degree in healthcare administration, business, or a related field 3+ years of experience in partner management, program management, business development, provider relations or healthcare operations Strong ability to build relationships and manage external partnerships Excellent organizational and project management skills, with experience in managing data tools and reporting Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Ability to work flexibly and collaboratively in a fast-paced environment What's in it for you Development, mentoring and training designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $75,000 - $98,000 depending on experience We are going to make some very big waves starting with a small Rippl - come join us!
    $75k-98k yearly Auto-Apply 3d ago
  • Integration & Network Support Engineer

    Skydio 4.5company rating

    Remote job

    About the role: As a Skydio products ambassador, you will work in a small team of high-performing subject matter experts who provide UAS system and Cloud operational best practices and deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant enterprise application integration and network operations experience with hands-on Skydio product knowledge to provide best-in-class wireless communications and cross-Cloud data pipeline support, advise customers on operational best practices, and keep Skydio engineering and marketing teams plugged into the customer experience. We are seeking candidates with the technical capability to support complex hardware, network installations & software integrations. A successful candidate will have deep knowledge in WiFi and cellular networking, configuring and troubleshooting Cloud REST integrations, and experience troubleshooting complex IoT and Cloud-Cloud connectivity issues. You'll work both remotely and occasionally at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or network issue diagnostics. Location: Remote Base, Eastern or Central Timezone. Travel: Be able to travel regionally up to 20% of the time or as needed How you'll make an impact: Act as the product specialist liaison between Skydio and our customers by providing expert terrestrial IoT communications troubleshooting and performance optimization assistance.. Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help. Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio's cloud connected products, processes, 3rd party integrations, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements.. Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques. Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience. Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet. Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations. What makes you a good fit: 3+ years experience supporting and troubleshooting network and Cloud REST integration / connectivity issues. Civilian or military UAS operations and flight experience is a plus. Experience in public safety information systems used in the Police and Fire dispatch centers, including software and hardware equipment and various mission critical interfaces and applications used by Police personnel is a Plus Ability and willingness to occasionally work flexible hours and schedules, including after-hours and weekend support on rotation or as-needed basis. Assertive self-starter with great interpersonal and written communication skills. Proficient in network and technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape. Experience working with Salesforce service cloud, Jira bug tracking, Netsuite is a plus. Experience with scripting languages such as Bash, PHP, Python a plus. Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices streaming content over WiFi mesh and carrier mobile network. Demonstrated experience in solving complex problems related to APIs, webhooks and third party integrations and diagnostic tools like Postman. Hands-on experience with a variety of Network diagnostic tools. Excellent ability to multi-task and track multiple independent concurrent projects and manage them to resolution in a timely manner. Be able to travel regionally up to 20% of the time or as needed Familiarity with Linux OS Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $82,000 - $147,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria. *Compensation for certain positions may vary based on the position's location. #LI-WM1
    $82k-147k yearly Auto-Apply 60d+ ago
  • Provider Network Success Manager in Oregon

    Protocall Services 3.9company rating

    Remote job

    Job Details PCR (Protocall Remote) OR - Anywhere, OR Full Time $60000.00 - $70000.00 Salary ManagementWho We Are At Protocall Services Inc.: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada. About Our Position: The Provider Network Success Manager is responsible for expanding Welltrack Connect's behavioral health provider network with a targeted focus on meeting the needs of our current Welltrack by Protocall ecosystem partners. This role leads strategic outreach and enrollment efforts to recruit high-quality therapists, prescribers, and group practices into Welltrack Connect's referral program, which includes both free and subscription-based participation options, as well as into our Flexible Credits payer program. This is a relationship-focused, mission-driven role that combines outreach, recruitment, communication, and strategic collaboration to expand access to care for students across the country and globe. Key Responsibilities: Provider Recruitment & Enrollment Manage and grow the international network of providers that Welltrack Connect partners rely on for off-campus behavioral health support Develop and execute recruitment strategies aligned with institutional partners needs such as geographic proximity, payment types, and clinical specialties. Conduct virtual meetings to educate providers about Welltrack Connect's Subscription Plans and Flexible Credits payer program. Monitor enrollment trends and implement strategies to retain and engage participating providers. Assist new provider groups in optimizing their profiles to improve visibility and lead generation. Analyze network and sales data to identify trends, opportunities, and challenges for strategy refinement. Strategic Outreach Conduct targeted outreach through email campaigns, cold calls, and virtual meetings and webinars. Manage provider recruitment pipelines using CRM tools and maintain accurate records. Effectively communicate Welltrack Connect's mission and value proposition to prospective providers. Partner Engagement Represent partner hosted meet-and-greet events with their known community providers. Provide regular reports on network development and recruitment outcomes to internal stakeholders Identify and recruit providers to address school-specific needs, including geographic or clinical gaps. Provider Network Development and Management Serve as the main point of contact for provider inquiries related to enrollment, subscription plans, and Flexible Credits program details. Manage the enrollment process for Flexible Credits, ensuring a clear, timely, and supportive onboarding experience. Cultivate with Welltrack Connect's subscription plan providers and offer data-driven insights to help demonstrate ROI and optimize their impact. Verify provider licenses flagged by internal systems to ensure compliance and mitigate operational risk. Monitor and assess network health, including diversity, saturation, and alignment with the geographical and demographic needs of Welltrack Connect's partners. Oversee the monthly billing process for Enterprise Provider Customers, ensuring timely invoicing and issue resolution. Conduct 1:1 provider calls and host webinars to support understanding of the platform and participation options. Drive initiatives that improve provider profile performance, planform engagement, and subscription plan upgrades. Cross-Functional Collaboration Collaborate with the Welltrack Connect Product Owner to streamline provider enrollment and onboarding workflows. Work with internal teams (Marketing, Product, Sales, Success, Service) to align recruitment efforts with customer priorities. Share field insights to help inform messaging, product improvements, and broader provider engagement strategy. Required Qualifications: Bachelor's degree required. 2 years of experience in outreach, recruitment, business development, or provider relations. Proficient with CRM platforms and virtual communication tools. Strong verbal and written communication skills; confident, personable, and professional in outreach settings. Ability to quickly build trust and tailor conversations to meet provider needs. Resilient, goal-oriented, and comfortable handling rejection while maintaining motivation. Results-driven with a strong sense of accountability and attention to detail. Positive, collaborative, and committed to contributing to a supportive team culture. Willingness to travel up to 5%. Qualifications Preferred Qualifications: Master's degree in behavioral health, business, public health, or healthcare administration. Knowledge of behavioral health systems, payer models, and clinical specialties. Prior experience working directly with behavioral health providers. Experience supporting mental health initiatives in higher education or community-based settings. Familiarity with digital health platforms or provider onboarding workflows. Compensation & Benefits Competitive salary with performance-based bonuses. Comprehensive health benefits, 401(k) with company match, and professional development opportunities. Flexible remote work environment Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $60k-70k yearly 60d+ ago
  • Senior Cloud Network Engineer (US Remote)

    First Advantage 4.7company rating

    Remote job

    Job Title: Senior Cloud Network Engineer Job Type: Full-Time At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. Job Description: The Sr. Cloud Network Engineer's role is to assist in the planning, coordination, design, installation, configuration and connectivity of network systems and cloud-based services to ensure the stable operation of FA multi-cloud data networks. The Sr. Network Engineer will also resolve FA network incidents in a timely and accurate fashion in a 24x7x365 day operational environment. Key Responsibilities: Strategy & Planning Design and implement short- and long-term strategic plans to ensure network capacity and network security meets existing and future requirements. Develop and deploy methodologies for testing network performance and providing network performance statistics and reports. Define, evolve and contribute best practices for installing, configuring, maintaining, and troubleshooting network-based infrastructure, primarily within AWS network and network security boundaries. Design centralized cloud connectivity patterns to ensure a consistent network and security access policy is achieved. Collaborate with network, security, engineering, cloud, and automation teams on implementing latest features of AWS. Operational Management Manage and ensure optimal operation of all network deployments including VPC, transit gateways, routing, remote VPN, Direct Connect and Security Appliances. Manage and ensure effectiveness of cloud-based customer facing network systems as well as CSP to CSP connectivity and CSP to on-premises connectivity. Approve and administer user accounts, permissions, and access rights as it pertains to network devices and technologies. What You Should Bring: Formal Education & Certification Four-year university degree or college diploma in the field of computer science and/or 7+ years equivalent work experience. Azure Administrator Associate or AWS Solutions Architect certification a plus Knowledge & Experience (Required) 7-10+ years' experience managing and configuring multi-cloud networks Excellent understanding of large interconnected networks, including IP overlap, static routing protocols Experience with Palo Alto NGFW, Cloud NGFW, Panorama and Stata Cloud logging. Experience with engineering, operating and administrating networking in Public Cloud architectures (Azure/AWS). Understanding of orchestration and automation methodologies pertaining to AWS (CloudFormation), Azure (ARM and BICEP), or Terraform. Proficient at developing in any of the following: JavaScript, Python, Java, .NET, or similar languages. Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles. Knowledge of applicable data privacy practices and laws. Knowledge & Experience (Nice to Have) Understanding of CI/CD (Continuous Integration / Continuous Deliver) software development principles and use of Visual Studio and GIT. Global network experience working with staff and venders in other time zones and countries. Experience with multi-cloud fabric exchanges Experience with Zscaler Private Access Attributes: * For compliance reasons, all personnel must be United States Citizens and have, for 3 of the past 5 years, resided in the United States OR worked for the United States overseas in a federal or military capacity OR be a dependent of a federal or military employee serving overseas. In addition to our standard pre-employment background check and drug screen, you will be required to undergo additional checks to obtain an LAR certification via the the proper channels in order to be in this role. Good understanding of the organization's goals and objectives. Strong interpersonal, written, and oral communication skills. Able to conduct research into networking issues and products as required. Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations. Ability to present ideas in a user-friendly language. Keen attention to detail. Proven analytical and problem-solving abilities. Experience working in a team-oriented, collaborative environment. Exceptional documentation & technical writing skills. Passionate about providing a high quality of service and believes in relentless customer satisfaction. Promote a strong work ethic with the ability to meet commitments & deadlines. Ability to maintain ownership & independence in a fast-paced high volume environment. Ability to maintain a sense of professionalism & urgency in all customer communications. Working Conditions: Rotational On-call availability Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Occasional inspection of cables in floors and ceilings. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $110,000-140,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
    $110k-140k yearly Auto-Apply 3d ago
  • Network Support Technician I (Future Opening)

    GCI 4.7company rating

    Remote job

    This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
    $43k-48k yearly est. 6d ago
  • Child Care Network Specialist

    Nebraska Early Childhood Collaborative 3.9company rating

    Remote job

    About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive. Duties include: Act as a main point of contact for child care educators seeking to enroll in NECC programs and services. Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings. Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business. In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs. Respond to provider inquiries and connect them with all available Child Care Network or other resources. Serve on local and state committees representing NECC as appropriate. Participate in opportunities to foster individual learning, leadership, professional development, and training. About you: We are looking for the following qualifications: Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred. Two or more years of experience working in a family child care or center-based program required. Valid driver's license and car insurance required. Mission-driven with a commitment to making early childhood come first in Nebraska. Knowledge of the needs of child care providers and child care business practices. Knowledge of community initiatives and resources. Ability to collect and analyze data for purposes of continuous quality improvement. Highly motivated, taking initiative to achieve goals. Strong creative problem-solving skills, highly organized, and detail oriented. Demonstrated flexibility and willingness to learn. Ability to engage in reflective supervision practices. Strong written and oral communication skills, including public speaking. Strong interpersonal and relationship building skills. Ability to work with individuals from various backgrounds. High degree of discretion when dealing with sensitive situations or confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology. Ability to work individually as well as collaboratively in a team environment. Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer
    $55k-71k yearly est. Auto-Apply 8d ago
  • Senior Network Engineer

    Vero Networks 4.2company rating

    Remote job

    Department: Network Engineering Reports To: EVP of Engineering WHY JOIN US Be part of a fast-growing, mission-driven company bringing world-class fiber connectivity to underserved communities. Work in a collaborative, innovative, and customer-focused culture. Direct impact on the design and reliability of the network that powers our customers' lives. POSITION SUMMARY We are seeking a highly skilled and motivated Senior Network Engineer to play a key role in the design, implementation, and ongoing optimization of our Fiber-to-the-Home (FTTH) network. This role is critical to ensuring the reliability, scalability, and performance of our growing broadband infrastructure. As a senior member of the engineering team, you will lead complex network design initiatives, mentor junior engineers and support staff, and serve as an escalation point for advanced troubleshooting. You will work closely with cross-functional teams to support operational excellence and deliver a world-class broadband experience to our customers. RESPONSIBILITIES Network Design & Implementation Design, implement, and maintain robust, scalable network infrastructure to support residential and small business FTTH services. Develop and deploy configurations for routers, switches, servers, firewalls, and other core network equipment. Collaborate with OSP, Field Operations, and NOC teams to ensure network readiness, capacity planning, and efficient service delivery. Evaluate and integrate new technologies and architectures that enhance network performance and cost efficiency. Operations & Maintenance Monitor network performance and proactively identify, troubleshoot, and resolve network issues to maintain optimal uptime. Lead root cause analysis and post-incident reviews for critical network events. Maintain complete and accurate technical documentation for network configurations, diagrams, and standard operating procedures. Oversee automation efforts to streamline network management and improve response times. Security & Compliance Implement and enforce network security measures, including access control, authentication, and traffic segmentation. Develop and test disaster recovery and business continuity procedures. Ensure compliance with regulatory and internal standards related to data integrity and network security. Leadership & Mentorship Serve as a technical mentor and subject matter expert for the network engineering and NOC teams. Support training and development of junior engineers and technicians. Provide input into strategic network planning and assist leadership with long-term technology roadmaps. Partner with vendor representatives and consultants to manage escalations and optimize vendor support relationships. Continuous Improvement Identify opportunities for improvement in network design, automation, and operational processes. Recommend and test new tools or methodologies to enhance network observability and performance. Contribute to strategic initiatives that enable network scalability, cost efficiency, and enhanced customer experience. REQUIRED QUALIFICATIONS 5+ years of experience as a Senior Network Engineer, Network Administrator, or similar role in a service provider or broadband environment. Professional certifications such as CCNP, CCDP or equivalent. In-depth knowledge of TCP/IP, BGP, OSPF, and other core routing and switching protocols. Experience with network operating systems (e.g., JUNOS, Cisco IOS). Familiarity with network monitoring and diagnostic tools (e.g., LibreNMS network tools). Solid understanding of network security principles and access control frameworks. Demonstrated problem-solving and analytical abilities with a proactive and ownership-driven mindset. Excellent organizational, documentation, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. JOB DETAILS AND PHYSICAL REQUIREMENTS This role requires occasional travel up to 10% of the time for activities such as out-of-town meetings, training, or project activities. Must be authorized to work in the United States. Ability to pass a standard background check. This is a staff position with mentorship requirements. This is an Exempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is Monday through Friday with night or weekend availability as needed to fulfill the core duties of the role, including to fulfill an on-call rotation. This position requires the ability to participate in an after-hours on-call rotation. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. COMPENSATION AND BENEFITS Base pay is paid at an hourly rate/annual salary rate. The range for this position is $90,000 to $100,000 depending on experience. Paid Life Insurance, medical plans, PTO, holidays. Dental and vision options. 401(k) with match. ABOUT VERO Vero Fiber was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required.
    $90k-100k yearly Auto-Apply 59d ago
  • Sr. Network Engineer, NetDevOps, Network Automation (Remote)

    Presidio 4.7company rating

    Remote job

    Presidio - Where Networking Meets Automation At Presidio, we're driving the future of infrastructure by uniting decades of networking expertise with modern DevOps principles. Our teams are reimagining how enterprises design, deploy, and operate networks through code, automation, and AI-driven insights. We're building a NetDevOps practice-a convergence of traditional networking, cloud-native infrastructure, and intelligent automation-and we're looking for a Senior NetDevOps Engineer ready to lead the charge. The Role: Senior NetDevOps Engineer As a Senior NetDevOps Engineer with Presidio, you'll design, develop, and implement automated network infrastructure solutions across multi-vendor environments. You'll transform complex networking challenges into scalable, repeatable, and auditable code-helping our clients evolve toward full lifecycle automation. You'll work alongside solution architects, DevOps engineers, and network specialists to operationalize automation pipelines that bridge traditional IT and modern cloud ecosystems. Travel Requirements: This is a remote role (within the continental U.S.) with occasional travel for client engagements or team workshops. Responsibilities Include: Design, build, and maintain infrastructure-as-code solutions for enterprise networks using Ansible, Terraform, and Python frameworks (e.g., Nornir, NAPALM, Netmiko, FastAPI). Integrate NetBox/Nautobot as a source of truth and orchestrate self-service workflows within AAP or CI/CD pipelines (GitLab, GitHub Actions, or Azure DevOps). Develop RESTful APIs and microservices for network automation and observability. Create integrations with AI agents and assistants (ChatGPT, Claude, or internal MCP servers) to enhance workflow efficiency. Contribute to architecture diagrams (Lucidchart, Draw.io, Visio) and comprehensive technical documentation. Standardize and maintain configuration and compliance baselines across multi-vendor platforms (Cisco, Palo Alto, Arista, Meraki, Juniper, Fortinet). Work collaboratively with product, cloud, and security teams to support hybrid environments (on-prem, private, and public cloud). Evangelize automation practices internally and mentor junior engineers within the NetDevOps practice. Required Skills & Professional Experience: Bachelor's degree in Computer Science, Information Systems, or equivalent military and/or professional experience 7+ years of combined networking and/or systems engineering experience 5+ years of professional coding and automation experience Deep understanding of routing, switching, firewalls, and mobility solutions Strong grasp of network fundamentals including SNMP, LLDP, DHCP, PKI, VPNs, subnetting, and QoS Proficiency with 3 or more of the following: Python frameworks - NAPALM, Nornir, Netmiko, Genie, Ciscoconfparse, FastAPI, Batfish Automation platforms - Ansible / Red Hat AAP, Terraform, Bicep, CloudFormation Network source-of-truth tools - NetBox, Nautobot Version control systems - GitLab, GitHub, Azure DevOps, Bitbucket Diagramming and documentation - Lucidchart, Draw.io, Visio Databases - SQL and NoSQL Familiarity with Kubernetes, containerization, and CI/CD pipelines Demonstrated ability in technical writing, diagramming complex architectures, and communicating with both engineers and executives Preferred Skills: Experience using or developing with agentic AI tools (Cursor, ChatGPT, Claude, etc.) Contributions to open-source network automation projects Experience deploying automation at scale in multi-tenant or service provider environments Familiarity with security automation, compliance-as-code, or observability platforms Exposure to cloud networking (AWS, Azure, GCP) and SDN controllers (ACI, NSX-T, DNAC, etc.) Your Future at Presidio Joining Presidio means joining a community of builders and innovators. You'll be part of a pioneering team establishing a new automation discipline that blends deep network expertise with modern DevOps workflows. At Presidio, we don't just keep up with technology - we define what's next. Ready to transform networks through code? Let's build the future together. Apply at ************************ About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************ . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-JM3
    $91k-121k yearly est. 45d ago
  • Senior Lead Network Engineer II

    Contact Government Services, LLC

    Remote job

    Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ
    $95k-124k yearly est. Auto-Apply 60d+ ago
  • Network Engineer - DCO Mission Support

    Punch Cyber Analytics Group 3.8company rating

    Remote job

    About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport Key tasks include: - Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments - Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion) - Implement and validate SPAN/mirror ports and inline network taps - Conduct packet capture analysis and support anomaly detection tuning - Collaborate with host entity personnel for network access and integration Key Requirements: -10+ years network engineering experience in production or field conditions -Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules - Hands-on experience with Wireshark, tcpdump, and other capture tools - Familiarity with Linux networking, security architecture, and containers - Experience supporting DoD/tactical networks preferred - Strong troubleshooting skills under pressure in unfamiliar environments Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, sometimes on short notice. Remote work flexibility available outside of mission support windows.
    $79k-105k yearly est. Auto-Apply 60d+ ago
  • Network Administrator

    Monmouth University 4.4company rating

    Remote job

    Monmouth University is currently seeking applications for a Network Administrator with Infrastructure Operations. The candidate would be expected to: install, maintain and support Cisco and Aruba network equipment; troubleshoot and resolve network outages and performance-related issues; maintain access controls, firewalls and VPN connectivity, maintain, expand and support existing iSCSI SAN and storage arrays, Aruba wireless network infrastructure, and fiber and copper infrastructure. This is an in-person, on-campus, non-remote position. Duties and Responsibilities: Install, maintain and support Cisco and Aruba network equipment. Troubleshoot and resolve network outages and performance related issues. Maintain access controls, firewalls and VPN connectivity. Maintain, expand and support existing iSCSI SAN and storage arrays. Maintain and support existing Aruba wireless network infrastructure. Perform wireless site surveys. Maintain and expand existing fiber and copper infrastructure. Support all network services on the main campus and satellite locations. Work with internal customers on various projects requiring back-end network expertise. Work with users to identify, isolate and resolve specific problems and performance-related issues. Able to understand and interpret building floor plans. Other duties as assigned. Minimum Qualifications: 2 years of related experience A thorough understanding of networks, protocols and client/server communications. Ability to build and maintain complete fully-meshed, highly available, network solutions from the ground up with minimal assistance. Possess a good overall working knowledge of both networking and servers within an enterprise production environment. Experience maintaining and troubleshooting centrally managed enterprise wireless network deployments. Proficiency with packet capture/analysis tools and network certification tools. Ability to use ladders, lifts, and personal protective equipment. Excellent interpersonal, organization and communication skills. Preferred Qualifications: Bachelor's degree A+ Network+ Cisco CCNA certification CWNA Experience with IPv6 in a production dual stack environment Genuine interest and drive to learn and grow as a networking professional Application Materials Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. Resume or Curriculum Vitae Cover Letter Optional Documents: Professional References Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks: 403(b) Retirement Plan (8% employer contribution) Generous Paid Time Off Medical, Dental & Vision Insurance Benefits Tuition Remission for employee upon hire Tuition Remission for spouse or civil-union partner and IRS dependent after one-year of full-time continuous employment Employer paid Short & Long-Term Disability Employer sponsored Life Insurance Employee Assistance Program (EAP), FSA, Telehealth and more To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Information Operations Tools and Equipment: Ladders, Lifts, Personal Protective Equipment Work Schedule: Monday through Friday Total Weeks Per Year 52 Hours Per Week: 36.25 Expected Salary: $64,000 - $70,000 Union: N/A Job Posting Close Date Open until filled
    $64k-70k yearly Easy Apply 60d+ ago
  • Sr. Wireless Network Engineer (REMOTE)

    Insight Global

    Remote job

    An employer is looking to identify a Sr. Wireless Network Engineer for a remote opportunity. This role will be to help finish a critical network and wireless integration project. You will help the final phase a cut-over of 500-600 Ruckus Devices. You will help with core networking and wireless network integration. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 10+years of Network Engineering Experience (CCNP level or above) 5+ years of Wireless Networking Experience Advanced Experience with Ruckus Wireless Devices (migration/integration) Expertise with overall network security/firewall operations CCIE Certified Ruckus Certified
    $71k-94k yearly est. 10d ago
  • Operating Systems / Network Analyst 2

    Southern Oregon University 4.2company rating

    Remote job

    Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
    $28.9-36.1 hourly Auto-Apply 38d ago

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