Empower. Unite. Care.
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
About NYC Health + Hospitals
MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.
Position Overview
Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population.
The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness.
Work Shifts
9:00 A.M - 5:00 P.M
Duties & Responsibilities
Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services
Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards.
Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations.
Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care.
Review, develop and modify day to day workflows to ensure timely follow up.
Perform ongoing quality review of cases to ensure accuracy and compliance.
Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances.
Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies.
Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities.
Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed.
Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers.
Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid
Identify and report potential risk, operational opportunities, and barriers encountered.
Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff.
Create and submit operational weekly/monthly/quarterly reports.
Work with the leadership team to develop and implement ongoing training and development efforts.
Actively participate in staff training and meetings.
Encourage regular communication and inform staff of relevant departmental and organizational updates.
Develop and maintain collaborative relationships with clinical providers, facility staff and community resources.
Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures.
Perform other duties as assigned by Director.
Minimum Qualifications
Bachelor's Degree required, Master's in nursing preferred.
A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required.
Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required.
Proficiency with computers navigating in multiple systems and web-based applications.
Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook.
Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required
Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED).
Integrity and Trust
Customer Focus
Functional/Technical Skills
Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive.
Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities.
Holds themselves to high standards of excellence
Time management and organizational skills.
Strong problem-solving skills.
Ability to prioritize and manage changing priorities under pressure.
Ability to work closely with member and caregiver.
Ability to form effective working relationships with a wide range of individuals.
#MPH50
#LI-Hybrid
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$87k-141k yearly est. 2d ago
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Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY
Victoria's Secret 4.1
Manager job in New York, NY
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Primary Responsibility
The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume)
Customer Experience Manager(s), Customer Experience Leads(s), and Associates.
All Store Leadership Team responsibilities include
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top line sales and profit.
Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
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$44k-81k yearly est. 3d ago
Construction Operations Manager
Topaz HR
Manager job in Newark, NJ
Our client is a construction management company providing an array of services ranging from general contracting, budget control, bidding, value engineering, estimating, shop drawings and design. They value quality workmanship, teamwork, and efficiency. With a strong reputation of progressive outlooks, integrated work procedures, project management, and excellent consultations, a seamless and quality experience is guaranteed.
Position Overview
Our client is looking for a Construction Operations Manager to take full ownership of office operations and support leadership in driving execution across the business. This is a leadership role for someone who can manage people, communicate professionally with high-level stakeholders, and ensure nothing falls through the cracks. Successful candidates will act as the central point of contact for the office, manage internal staff, coordinate with engineers and external partners, and keep projects moving forward with urgency and accuracy.
Location: Newark, NJ
Reports to: Owners & Leadership Team
Schedule: Onsite
Employment Type: Full-Time
Salary Range: $75,000.00 - $80,000.00 USD/Annually
Key Responsibilities
Own all office operations and workflows
Manage and oversee 3 office employees
Serve as the main point of contact for leadership and external parties
Communicate clearly with engineers, consultants, and city offices
Track permits and push them forward aggressively
Follow up consistently and document progress
Handle office administration and operational support
Ensure accountability across the team
Maintain professional communication with high-value stakeholders
Identify process gaps and fix them
Keep operations moving with a problem-solving mindset
Qualifications
Prior experience in construction operations or administration
Strong understanding of construction terminology and workflows
Excellent communication and organizational skills
Strong follow-through and accountability
Comfortable with numbers and documentation
Takes initiative and works independently
Calm under pressure and able to prioritize
Professional, mature, and detail-oriented
Compensation
The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.
EEO Statement
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.
Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.
$75k-80k yearly 4d ago
General Manager
Voda Cleaning & Restoration of Bergen County
Manager job in Morris Plains, NJ
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
/Purpose
Manage and Lead 5-6 territories in New Jersey. Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long‑term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes.
Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations.
Primary Responsibilities
Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan.
Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction.
Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long‑term goals.
Develop profitable relationships with customers that bring value to both parties.
Foster a team‑oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.
Provide vision, leadership, and discipline regarding long‑range fiscal planning and overall financial health of the company to ensure its continuity and solvency.
Provide recommendations regarding the effective use of long and short‑term debt including refinancing and purchasing.
Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company.
Ensure employment compliance with all Federal, State, and Local regulatory agencies.
Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization.
Maintain market leadership through consistent implementation of state‑of‑the‑art technology pertaining to delivery of the company's services and marketing to new clients and markets and focus on continuous process improvement across all departments.
Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners.
Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations.
Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager.
Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies.
Secondary Responsibilities
Provide expert recommendations concerning investment and cash strategies.
Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines.
Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required.
Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material.
Supervise the preparation of the annual report, summarizing progress on short and long‑range plans.
Direct the preparation of the annual budget and conduct regular evaluations of variance reports.
Engage in active participation within trade associations, community events, charitable initiatives, and other organizations.
Decision Making Authorities
Establishing the long‑term and short‑term direction for the company.
Development of the Strategic Plan.
Purchases within the budget established in the Strategic Plan.
Negotiating and establishing contracts.
Establish compensation schedules and bonus programs.
All issues and actions related to company policy.
Working Relationships and Scope
Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters.
Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets.
Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community.
Performance Skillsets
Integrity
Ironclad - Does not cut corners. Puts the interests of the business above self. Earns trust of co‑workers. Intellectually honest, doesn't play games.
Oral Communication
The individual speaks clearly and persuasively in positive or negative situations. Effective in one‑on‑one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards.
Written Communication
Writes clear, precise, well‑organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage.
Sound Judgment and Decision Making
Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting.
Team Building
Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Shares credit.
Planning and Organizing
Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long‑range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well.
Money Management
Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget.
Negotiation
Achieves favorable outcomes in win‑win negotiations. Demonstrates effectiveness in salvaging tense situations.
Excellence
Sets high, “stretch” standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long‑range goals.
Coaching
Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder.
Technology
The individual uses typical communication devices to effectively speed communication and appropriately utilizes company‑approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.
Qualifications - Knowledge, Skills, and Abilities
Bachelor's degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR.
Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business.
Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture.
Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback.
Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise.
Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks.
Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback.
Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry‑specific software.
Working Environment
During the course of performing this job, the employee will regularly engage in activities such as sitting, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee will frequently be required to stand and walk. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds.
The General Manager's responsibilities encompass a variety of locations, including a typical office environment, traveling to meet customers and clients at their facilities, reviewing ongoing project progress, and inspecting completed work. Daily exposure to the shop, where vehicles and equipment are stored and maintained, is expected. Occasionally, the employee may encounter facilities with standing water and sewage, lack of heat due to utility issues, fire damage, or the presence of mold or other organic growth. The noise level in the work environment is generally quiet.
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well‑being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
Cutting‑edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state‑of‑the‑art tools and equipment, making seemingly impossible tasks achievable.
Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head‑on and celebrate triumphs as one united force.
Client‑Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go‑to experts for cleaning and restoration needs.
Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
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$66k-127k yearly est. 5d ago
General Manager, QSR at Travel Plaza - Flexible Schedules
Applegreen USA Welcome Centers Central Services
Manager job in Rahway, NJ
A leading hospitality service in New Jersey is seeking a General Manager to oversee the operations of a quick service restaurant. The role involves managing profitability, achieving sales targets, leading the team, and ensuring compliance with safety standards. Ideal candidates will have supervisory experience in QSR environments, strong leadership skills, and a commitment to customer satisfaction. Flexible scheduling is required.
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$66k-127k yearly est. 5d ago
General Manager
Genesis Hospitality and Dining LLC
Manager job in Princeton, NJ
Posted Monday, October 27, 2025 at 4:00 AM
High volume patisserie is seeking a Full-Time team-oriented candidate for the General Manager position. Ideal candidate must be courteous and possess excellent leadership and customer service skills. Candidate must also be willing to work weekdays/nights, weekends and/or holidays.
Responsibilities
Oversee and perform all duties of the counter
Monitor and maintain store inventory pars
Maintain a very clean work environment
Monitor daily cake/pastry orders and matrix
Record all deliveries (paper, produce etc.) and any errors
Coach and support new and existing staff members
Oversee register and cash drawer to have appropriate amount of bills and change
Weekly trip to the bank
Handle customer orders and requests in store and over the phone
Scanning of all orders taken in store to office and Terra Bakery
Maintain all temperature logs, waste and inventory sheets
Make sure all employees follow company policies and guidelines
Maintain professionalism and set an example for all staff
Qualifications
Accept full Management responsibility and work closely with the Director
Comply with attendance rules and be available to work on a regular basis
Must be fluent in English; Spanish proficiency is preferred
Basic math and computer skills required
Must be willing to work as a team player
Ability to set priorities, plan and organize
Ability to stand, walk and lift items up to 25 pounds
We Offer
Flexible Schedule
Paid Sick and Vacation time
Medical Insurance
And more!!!
Visit us at ************************************
Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.
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$66k-127k yearly est. 2d ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 3d ago
General Manager - Ground
Lliance Ground International
Manager job in Newark, NJ
As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft. **Job Responsibilities:**Be responsible for the station's budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.**Physical Requirements:** General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.**Knowledge, Skills & Abilities:** **Good Communication Skills** - General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. **Customer Service Skills** -General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns. **Airline Regulation Knowledge** - Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures. **Computer skills:** General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports. **Problem-solving skills:** General Managers may be called upon to troubleshoot issues during irregular flight operations. **Time management skills:** General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment**.** **Qualifications:** Must possess five years' progressive management experience, possess a bachelor's degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver's license with a clean driving record.If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
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$66k-127k yearly est. 4d ago
General Manager
Landmark Hospitality 3.7
Manager job in South Orange Village, NJ
Landmark Hospitality is currently looking for Restaurant Director to join our team!
Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Farmhouse, Felina Ridewood, and Felina South Orange in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving.
We are currently seeking an experienced Restaurant Director to manage operations at Felina Steak in South Orange, NJ. This iconic restaurant offers a wonderful outdoor seating element, gorgeous event spaces, and elevated dining. The director should not only have experience in restaurant management, but also experience in event sales.
Part of the Landmark Hospitality Portfolio
We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.
We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth.
Our Core Values
We are Friendly. We welcome every guest with a smile and a genuine greeting.
We are on It - Act Quickly. Our service is intuitive and timely.
We are Thoughtful. Is there anything we can do to make you more comfortable?
We are Gracious. Say Thank You.
We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.
This high-volume iconic venue offers a la carte dining as well as special events. Only those with the following will be considered.
Serious restaurant/event GM credentials in a multi-faceted, high-volume venue for a minimum of 10 years
Dynamic personality
Proven leadership and commitment to excellence
Possess a passion for hospitality
Detail oriented
Excellent communication skills
Willing and able to pass a background check
Strong culinary and wine knowledge
Experience in event sales and drive to achieve sales goals
Main Responsibilities
Work on marketing initiatives with our marketing department
Maintain SOP concerning sales and expenses
Lead by example and create an environment where all our team of memorymakers flourish and grow
Oversee all facility maintenance and repairs.
Ensure new team members are properly onboarded
Oversee all beverage purchasing to ensure we meet our budget goals
Oversee overall staffing to ensure we meet our payroll goals
Implement, oversee, and maintain all policies
Full P & L management. Responsible for overseeing budgets, forecasting, and profitability
If you meet these qualifications and have a true passion for this industry; join our team of memorymakers and help to create memories for all our guests and team members!
Benefits
401(k)
401(k) matching
Bonus program
Health insurance For Full time Employees
Dining Discounts
Career Growth Opportunities
Schedule
Wednesday through Sunday, Weekend and Holiday Availability is a must
Landmark Hospitality is proud to be an Equal Opportunity Employer.
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$50k-76k yearly est. 3d ago
General Manager (Brooklyn)
Bushburg Properties Inc.
Manager job in New York, NY
We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a
General Manager to Bushburg Properties. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply!
Essential duties and responsibilities:
Maintain property by investigating and resolving tenant complaints.
Provide excellent customer service and maintain first-class resident relations
Act as the primary communication link between property/asset management teams.
Hands-on management of a residential rental property, including communication with residents, attorneys, leasing team, and building staff members
Enforce occupancy policies and procedures.
Prepare and review various management reports including annual budgets, move-outs reports, monthly managerial reports and incident reports.
Interface with tenants, vendors, contractors, and main office.
Communicate with main office of all building findings, status of building operations, as well as staffing needs and/or employee issues.
Work with the leasing and accounting department as needed.
Perform legal apartment inspections.
Work with Resident Manager/Engineers on all work orders.
Overseeing budgets, collecting rent, and maximizing property profitability.
Price out and gather bidding for renovations from vendors and contractors.
Supervise repairs and allocate appropriate resources to maintain building mechanics and operations.
Respond and manage emergency conditions and inquiries
Service contract management
Perform other job related duties as assigned
Qualifications:
7-10 years property management experience in luxury, hi-rise rental (required)
Bachelor's Degree, preferred
Working knowledge of city, state, and federal agencies, rent stabilization.
Experience with Unions (preferred)
Experience with repairs, maintenance and mechanicals.
Must be able to effectively communicate and interface with all levels of management, residents and vendors.
Proficient computer skills (Rent Manager, YARDI, Microsoft office, Outlook, Excel, Avid, and Paycom).
Must be able to create and analyze budgets and quarterly management reports.
Must have excellent project management, organizational skills.
Must be able to adapt to a fast-paced environment.
Must possess exceptional customer service skills
Strong attention to detail and follow through.
Strong leadership with a proactive approach to problem solving and forward thinking (required).
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$65k-125k yearly est. 4d ago
Store Manager - Kings Plaza
Tapestry, Inc. 4.7
Manager job in New York, NY
Company: Tapestry
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Store Manager
Brand Ambassador:
Have an entrepreneurial mindset; leverage magic and logic to drive results, ability to navigate ambiguity and be solution oriented, using interpersonal skills to build cross functional partnerships internally with Store Operations and People Partners, and learn on the fly to evolve business needs
Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
Leads implementation of Company initiatives and drive full operation of the business
Maintain a growth mindset for business and personal development initiatives
Create Winning Teams/Drive Results:
Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
Exemplifies strong business acumen and executes forward-planned strategies to achieve business, labor, staffing goals, and expense budgets
Will report to the General Manager and support the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improving individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
Customer Focused (internal and external):
Ideates and assists in creating a customer-centric culture that prioritizes the internal and external customer experience
Mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Champions the company resources to support a healthy work environment for internal customers
Qualifications/Requirements:
3+ years of equivalent experience in Managing Competitive Retail Space at the (Store Manager or GM) level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is consistently a top performer; bottom-line oriented; pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a versatile learner; open to change; analyzes successes and failures for clues to improvement; quickly grasps the essence of new tasks.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly, anticipates future consequences, and can create competitive strategies and plans.
Developing Direct Reports and Others: Provides challenging tasks, development discussions, and compelling development plans to grow talent.
Building Effective Teams: Creates strong morale and spirit, fosters open dialogue, and defines success for the whole team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally-protected basis.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
#LI-CM1; #LI-ONSITE
Work Setup: ON SITE
BASE PAY RANGE $68,000.00 TO $105,000.00 Annually
General Description of All Benefits: Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in the 401(k) plan and take paid time off for wellness and vacations. For additional information about our benefits, click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Outside Sales, Retail Manager, Retail Operations, Store Manager, Marketing, Sales, Retail
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$68k-105k yearly 1d ago
Montclair - General Manager
Jetsetpilates
Manager job in Montclair, NJ
JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.
The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.
Duties and Responsibilities
Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
Ensure all client inquiries, issues, and concerns receive a positive and timely response.
Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
Create, monitor, and maintain class and staff schedules.
Maintain inventory for supplies, retail, and beverages as needed.
Plan and host team meetings and social events.
Oversee hiring of instructors and studio leads and ensure career growth
Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
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$66k-127k yearly est. 5d ago
General Manager, Upscale Apartment Community
Tapestry Conshohocken
Manager job in Lyndhurst, NJ
A leading hospitality company is seeking a General Manager for the Vintedge Apartments in Lyndhurst, NJ. The successful candidate will oversee operations, drive revenues, and maintain service standards while fostering a positive work environment. Ideal applicants should have proven experience in hotel management, strong leadership abilities, and a passion for team development. Competitive compensation is offered along with a benefits package including medical insurance, 401(k), and performance-based bonuses.
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$66k-128k yearly est. 4d ago
Store Manager II (Flatbush Ave.)
TD Bank 4.5
Manager job in New York, NY
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and
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$56k-109k yearly est. 5d ago
Spa Manager
The Tox Technique
Manager job in New York, NY
Overseeing five NYC studios
Compensation
$68,000 annual base salary- bonus potential tied to performance
About The Role
We are seeking an experienced General Manager to oversee operations across five New York City studios. This is a senior leadership role responsible for driving sales performance, ensuring team accountability, and maintaining exceptional operational standards across all locations.
The General Manager will work closely with ownership, studio managers, and front of house teams to set clear sales goals, monitor performance, and build strong, disciplined teams that consistently exceed expectations. This role requires a hands on leader with deep experience in the spa or fitness industry and a proven ability to lead multi location teams.
What You'll Do
Oversee day to day operations across five NYC studios, ensuring consistency, efficiency, and alignment with brand standards
Set, track, and manage weekly and monthly sales goals across all locations
Drive revenue growth by coaching teams on sales performance, conversion, and client retention
Hold managers and teams accountable through clear KPIs, reporting, and performance reviews
Lead hiring, onboarding, training, and development for studio managers and key team members
Partner closely with studio managers to improve scheduling, staffing, and payroll efficiency
Identify performance gaps and implement action plans to exceed sales and operational targets
Ensure exceptional client experience across all studios
Maintain a strong on site presence, regularly visiting studios and supporting teams in real time
Serve as a key liaison between ownership and studio teams, ensuring clear communication and alignment
Who You Are
You are a confident, results driven leader with a strong operational mindset
You lead with clarity, accountability, and high standards
You are comfortable managing multiple locations and teams simultaneously
You are highly organized, data driven, and proactive
You communicate clearly and effectively with teams at all levels
You thrive in fast paced, performance focused environments
You are hands on, present, and not afraid to step in where needed
Experience
Minimum of 5 years of experience in the spa, wellness, or fitness industry
Proven track record of exceeding sales goals in a leadership role
Experience managing multi location operations required
Strong background in sales leadership, team accountability, and performance management
Experience developing and leading managers and front of house teams
Why You'll Love It Here
High impact leadership role within a growing brand
Direct influence over sales growth and team performance
Opportunity to build strong systems and scalable leadership practices
Close collaboration with ownership and senior leadership
Fast moving environment with room for growth and advancement
$68k yearly 5d ago
Growth-Driven Fitness Club GM | Lead & Member Experience
Retro Fitness of Montclair 3.4
Manager job in Montclair, NJ
An established industry player in the fitness sector is seeking an enthusiastic General Manager to lead a dynamic team. This role involves ensuring exceptional member experiences and driving operational excellence in a vibrant fitness community. You'll be responsible for recruiting and mentoring staff, managing budgets, and developing strategies to enhance member engagement and retention. If you're passionate about health and fitness and have a proven track record in management, this opportunity offers a chance to make a significant impact while enjoying competitive compensation and performance-based bonuses.
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$42k-56k yearly est. 4d ago
Store Manager - Fashion Brand Leader & Growth Driver
Tapestry, Inc. 4.7
Manager job in New York, NY
A leading fashion retailer is seeking a Store Manager in Brooklyn, NY. The ideal candidate will have over 3 years of experience in managing retail environments and will be responsible for driving business results, enhancing team performance, and fostering a customer-focused culture. The position offers a competitive salary ranging from $68,000 to $105,000 annually, along with comprehensive health benefits, and a positive work environment focused on inclusivity and growth.
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$68k-105k yearly 1d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
Manager job in New York, NY
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
$55k-84k yearly est. 3d ago
QSR General Manager - Lead Fast-Paced Team & Profit
Applegreen USA Welcome Centers Central Services
Manager job in Belmar, NJ
A popular travel plaza company in New Jersey is seeking a General Manager to oversee operations and profitability of a quick service restaurant. This role involves leading a dedicated team, managing financial metrics, ensuring compliance with brand standards and food safety, recruiting and training staff, and providing excellent customer service. The ideal candidate has 2+ years of management experience in a fast-paced environment and a high school diploma or GED. Offering a flexible schedule with competitive benefits.
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$66k-128k yearly est. 5d ago
Fitness Facility General Manager
Retro Fitness of Montclair 3.4
Manager job in Montclair, NJ
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels.
We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences.
Key Responsibilities:
Leadership & Team Development:
Recruit, train, and mentor staff to achieve performance excellence.
Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates.
Operations Management:
Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits.
Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times.
Member Engagement & Retention:
Drive exceptional member experiences, achieving high Net Promoter Scores (NPS).
Develop strategies to increase membership retention, targeting a churn rate below 5%.
Sales & Marketing:
Drive membership growth by meeting or exceeding monthly new membership targets.
Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates.
Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals.
Financial Management:
Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met.
Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins.
Performance Analysis:
Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership.
Continuously identify opportunities for improvement based on data trends and feedback.
Qualifications:
Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry.
Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency.
Strong leadership, problem-solving, and team-building skills.
Excellent communication and customer service abilities.
Proficiency in financial reporting and CRM systems.
Passion for health and fitness.
What We Offer:
Competitive salary and performance-based bonuses.
Complimentary gym membership.
A chance to lead a passionate team in a thriving fitness community.
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How much does a manager earn in New Brunswick, NJ?
The average manager in New Brunswick, NJ earns between $60,000 and $160,000 annually. This compares to the national average manager range of $37,000 to $92,000.