Empower. Unite. Care.
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
About NYC Health + Hospitals
MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.
Position Overview
Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population.
The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness.
Work Shifts
9:00 A.M - 5:00 P.M
Duties & Responsibilities
Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services
Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards.
Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations.
Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care.
Review, develop and modify day to day workflows to ensure timely follow up.
Perform ongoing quality review of cases to ensure accuracy and compliance.
Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances.
Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies.
Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities.
Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed.
Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers.
Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid
Identify and report potential risk, operational opportunities, and barriers encountered.
Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff.
Create and submit operational weekly/monthly/quarterly reports.
Work with the leadership team to develop and implement ongoing training and development efforts.
Actively participate in staff training and meetings.
Encourage regular communication and inform staff of relevant departmental and organizational updates.
Develop and maintain collaborative relationships with clinical providers, facility staff and community resources.
Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures.
Perform other duties as assigned by Director.
Minimum Qualifications
Bachelor's Degree required, Master's in nursing preferred.
A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required.
Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required.
Proficiency with computers navigating in multiple systems and web-based applications.
Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook.
Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required
Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED).
Integrity and Trust
Customer Focus
Functional/Technical Skills
Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive.
Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities.
Holds themselves to high standards of excellence
Time management and organizational skills.
Strong problem-solving skills.
Ability to prioritize and manage changing priorities under pressure.
Ability to work closely with member and caregiver.
Ability to form effective working relationships with a wide range of individuals.
#MPH50
#LI-Hybrid
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$87k-141k yearly est. 3d ago
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Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY
Victoria's Secret 4.1
Manager job in New York, NY
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.
Primary Responsibility
The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume)
Customer Experience Manager(s), Customer Experience Leads(s), and Associates.
All Store Leadership Team responsibilities include
Leading and demonstrating company values within the store.
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
Conducting associate observations and associate coaching.
Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
Linking results to behaviors and actions to drive top-line sales.
Independently managing labor hours within the store to drive top line sales and profit.
Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
Demonstrating and leading company policy and procedures.
Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
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$44k-81k yearly est. 4d ago
General Manager
Thehotelatavalon
Manager job in New York, NY
General Manager page is loaded## General Managerremote type: On-Sitelocations: EVEN Brooklyn - Brooklyn, NYtime type: Full timeposted on: Posted 16 Days Agojob requisition id: JR111047EVEN Hotel Brooklyn is a lifestyle hotel designed with wellness in mind. It is conveniently located in the Boerum Hill neighborhood of downtown Brooklyn. You can be part of a passionate team that has fun, works hard, and love working together to create memorable experiences for our guests and associates. When you join the HEI family, you are joining one of the largest hotel management companies in the US, you receive the benefit of the HEI Loves culture where we value you, our team members. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.We value U.S. military experience and invite all qualified military candidates to apply.**Overview**Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.### **Essential Duties and Responsibilities*** Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.* Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.* Meet with potential and current clients to promote hotel.* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.* Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**Salary Range: $145,000.00 - $195,000.00 Annually### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.###Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.
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$145k-195k yearly 5d ago
General Manager
Regis Corporation 4.6
Manager job in Hauppauge, NY
DEPARTMENT: Operations
SUPERVISOR: District Manager
Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.
GENERAL JOB DESCRIPTION
Manages the operations and staff of a restaurant, including the execution of all Company policies, procedures, programs, and systems. Ensures achievement of objectives are reached in all areas while following all Company guidelines. Ensures ethical business practices. Provides leadership, direction, training, and development to subordinate managers and crew. Creates and maintains a "Delight Every Customer." environment.
MAJOR DUTIES AND RESPONSIBILITES 5 - Star Talent
Develops subordinates to maximize their contributions and future promotion opportunities. Executes proper training and development through established systems and practices.
Ensures execution of the restaurant's Human Resource programs with a goal of retention. Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development, recognition, and retention of restaurant management and Crew. Prepares and conducts quality, timely performance feedback and performance appraisals for store management and crew. Works with HR and District Manager to ensure expedient and appropriate resolution. Must be able to develop Crew and all levels of Management.
Ensures proper execution of and compliance with Company policies and procedures. Works with District Manager to establish restaurant priorities, and develops and executes restaurant plans. Informally evaluates restaurant performance, receives and incorporates feedback from restaurant inspections, and implements action plans to improve restaurant ratings. Conducts regular managers' meetings to communicate and reinforce priorities.
“A Cut Above” Customer Experience
Trains, monitors, and reinforces food safety procedures to Management and Crew Members. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; initiates corrective actions, as appropriate.
Ensures the continual improvement of Quality, Service, and Cleanliness standards on all day parts, including the monitoring of food product quality. Ensures “A” Level result on the Operations Evaluation, including Customer Courtesy standards are met; implements corrective action as required
Ensures protection of the Wendy's brand and company assets through restaurant compliance with Company policies and procedures. Evaluates restaurant performance at specified intervals using Company inspection form; coaches and retrains Managers as required.
Growth and Profit
Maximizes restaurant sales goals versus budget and prior year, including participating in marketing programs. Develops and implements appropriate plans to resolve unfavorable trends and enhance sales. Manages assigned restaurant requirements for new product rollouts/procedures.
Maximizes profit goals versus budget and prior year. Manages food, labor, and paper costs and other controllable expenses to include store supplies, office supplies, and uniforms. Develops and implements appropriate plans to resolve unfavorable trends and enhance profits.
Performs other job related duties as assigned or required.
QUALIFICATIONS FOR THE JOB Education:
High School Diploma or GED required
18 years old or older
Experience:
Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.
Other:
Ability to learn and apply the standard operating procedures of the Company.
Ability to learn and apply HR Policies and Procedures.
P&L analysis and corrective measures.
Demonstrated experience in Supervisory practices.
Demonstrated experience Interviewing and identifying High Performing candidates.
Knowledge of applicable Federal, State, and Local employment laws.
Ability to execute training and development practices.
Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
Able to achieve Serve Safe Certification.
Must be able to come to work promptly and regularly.
Must be able to take direction and work well with others.
Must be able to react to change productively and handle other tasks as assigned.
KEY COMPETENCIES
Customer Orientation
Organizing and Planning
Results Orientation
Problem Solving/Decision Making
Financial Analysis
Constructive Conflict
PHYSICAL REQUIREMENTS
Must be able to stand for long periods of time without a break.
Must be able to work in hot and cold environments.
Must be able to walk.
Must be able to bend and kneel.
Must be able to reach and grab.
Must be able to work in loud environment.
Must be able to see and hear.
Must be able to wear a headset to take orders.
Must be able to talk.
Must be able to smell and taste.
Must be able to lift up to 30 pounds.
Must be able to travel to other locations, as necessary.
Must be able to work in a fast paced environment and accomplish multiple tasks within established timelines.
Must be able to concentrate and perform duties accurately.
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$53k-108k yearly est. 2d ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 4d ago
General Manager, Growth Lead - Millwork & Interiors
Pho Prime, LLC
Manager job in Islip, NY
A specialty trade contracting company is seeking an experienced General Manager to oversee operations and drive profitability. The ideal candidate will have 15+ years in the construction industry, excellent leadership skills, and the ability to implement efficient systems. This role offers a salary range of $135,000-$150,000 per year, along with a performance-based bonus and professional development opportunities.
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$135k-150k yearly 3d ago
General Manager - Fast-Casual Mexican Growth Leader
Salsa Fresca Mexican Grill
Manager job in Peekskill, NY
A fast-casual Mexican restaurant in Peekskill is seeking enthusiastic individuals to join their team. The role involves providing memorable hospitality, food preparation, and effective communication within a busy dining environment. Ideal candidates are positive team players with a passion for customer service and quality food. Competitive pay and benefits offered, along with opportunities for career growth.
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$65k-125k yearly est. 2d ago
Assistant General Manager
Ashley | The Wellsville Group
Manager job in Orchard Park, NY
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Manager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving.
If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What You'll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 8-12-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associate's or Bachelor's degree preferred, but not required.
Why You'll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrow-we promote from within.
Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back.
Ready to Lead the Way?
If you're ready to train, inspire, and grow with our Avon team-we want you!
Compensation details: 60000-65000 Yearly Salary
PI82b1230a32dd-37***********6
$70k-75k yearly 2d ago
General Manager (Brooklyn)
Bushburg Properties Inc.
Manager job in New York, NY
We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a
General Manager to Bushburg Properties. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply!
Essential duties and responsibilities:
Maintain property by investigating and resolving tenant complaints.
Provide excellent customer service and maintain first-class resident relations
Act as the primary communication link between property/asset management teams.
Hands-on management of a residential rental property, including communication with residents, attorneys, leasing team, and building staff members
Enforce occupancy policies and procedures.
Prepare and review various management reports including annual budgets, move-outs reports, monthly managerial reports and incident reports.
Interface with tenants, vendors, contractors, and main office.
Communicate with main office of all building findings, status of building operations, as well as staffing needs and/or employee issues.
Work with the leasing and accounting department as needed.
Perform legal apartment inspections.
Work with Resident Manager/Engineers on all work orders.
Overseeing budgets, collecting rent, and maximizing property profitability.
Price out and gather bidding for renovations from vendors and contractors.
Supervise repairs and allocate appropriate resources to maintain building mechanics and operations.
Respond and manage emergency conditions and inquiries
Service contract management
Perform other job related duties as assigned
Qualifications:
7-10 years property management experience in luxury, hi-rise rental (required)
Bachelor's Degree, preferred
Working knowledge of city, state, and federal agencies, rent stabilization.
Experience with Unions (preferred)
Experience with repairs, maintenance and mechanicals.
Must be able to effectively communicate and interface with all levels of management, residents and vendors.
Proficient computer skills (Rent Manager, YARDI, Microsoft office, Outlook, Excel, Avid, and Paycom).
Must be able to create and analyze budgets and quarterly management reports.
Must have excellent project management, organizational skills.
Must be able to adapt to a fast-paced environment.
Must possess exceptional customer service skills
Strong attention to detail and follow through.
Strong leadership with a proactive approach to problem solving and forward thinking (required).
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$65k-125k yearly est. 5d ago
Store Manager - Fashion Brand Leader & Growth Driver
Tapestry, Inc. 4.7
Manager job in New York, NY
A leading fashion retailer is seeking a Store Manager in Brooklyn, NY. The ideal candidate will have over 3 years of experience in managing retail environments and will be responsible for driving business results, enhancing team performance, and fostering a customer-focused culture. The position offers a competitive salary ranging from $68,000 to $105,000 annually, along with comprehensive health benefits, and a positive work environment focused on inclusivity and growth.
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$68k-105k yearly 2d ago
Restaurant Manager
California Pizza Kitchen
Manager job in Huntington Station, NY
At California Pizza Kitchen, we bring the biggest and best parts of ourselves to work and to our communities, and are guided by our ROCKS philosophy (Respect, Opportunity, Communication, Kindness and Service). We are committed to moving people forward and encourage everyone to apply their passion at CPK. So go ahead...be bold, be epic, be YOU!
THE PERKS
Comprehensive eight-week training program utilizing several methods of learning including online, book and shoulder-to-shoulder teaching.
Tremendously passionate, one-of-a-kind company culture.
Opportunities for growth and development. We love promoting from within!
Unique electronic learning platform appropriately titled "The Proof" to engage continuous development.
All the pizza you can eat! Manager meals while working and a Management Dine-Out card to enjoy with your family and friends.
An environment where you can express your unique talents and skills.
Employee driven assistance program called the Kindness Fund which lends a helping hand to our team members encountering life challenges.
Industry competitive compensation package including bonus potential.
Comprehensive benefits package, including medical, dental and vision and more.
OUR EXPECTATIONS
Delivering a phenomenal guest experience.
Leading and inspiring the team with a people-first mentality to build on CPK's best in class culture.
Building a team around hospitality and culinary execution and developing top talent to drive the business forward - fostering career growth and cross training for the team.
Building sales, profitability, and guest counts.
Managing the P&L for the restaurant.
Meeting financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances.
Utilizing excellent communication skills, both verbal and written, to effectively interact with employees, guests, suppliers and senior management.
Maintaining a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures
WHO IS CALIFORNIA PIZZA KITCHEN
We are passionate individuals committed to inspiring others by bringing California creativity to every meal! Founded in 1985, former federal prosecutors Rick Rosenfield and Larry Flax combined their fervor for food and fresh ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, California Club and Thai Chicken that are created in a lively open kitchen. The concept gave California a place in the pizza revolution alongside Chicago and New York. CPK has since become the place for taste makers, rule breakers and earth shakers who conquer challenges by daring to work on the edge and thinking outside the box.
REQUIREMENTS
Minimum of two years FOH management experience in a high volume, faced paced restaurant.
Strong communication skills - verbal and written.
Exceptional leadership skills - ability to motivate, inspire and develop a team.
Passionate about execution, hospitality and service.
While performing the duties of this job the employee is frequently exposed to computer terminals. The noise level and temperature is moderate. The employee has the ability to sit, stand and/or walk for up to 10 hours a day. The employee is occasionally required to stoop, bend or kneel, lift up to 40 lbs. and perform other diverse physical tasks as needed. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
NOTE: CPK reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
A full job description, including physical demands of the job is available upon request.
The current salary range for this position is USD $70,000 - $75,000.
Various benefits are available for this position, including 401K, health, dental, vision, and disability insurance through CPK's designated providers. CPK regularly reviews its benefits offerings and may change benefits and providers from time to time.
California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender, or any other legally protected classification. Everyone has a seat at our table.
$70k-75k yearly 1d ago
Store Manager II (Flatbush Ave.)
TD Bank 4.5
Manager job in New York, NY
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and
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$56k-109k yearly est. 1d ago
Cafe General Manager: Lead Growth & Guest Experience
Las Vegas Petroleum
Manager job in Mount Vernon, NY
A local café is seeking a General Manager to oversee all operations, ensuring exceptional customer service and quality offerings. Responsibilities include team leadership, operational oversight, financial management, and community engagement. The ideal candidate has proven management experience, strong leadership skills, and a passion for the hospitality industry. This role is located in the City of Mount Vernon, NY, and requires flexible hours, including weekends.
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$65k-125k yearly est. 1d ago
General Manager
Bareburger Brooklyn
Manager job in New York, NY
Benefits
Bonus based on performance
Employee discounts
Opportunity for advancement
Training & development
Job Type: Full Time
Rate: $68,000 - $73,000/yr
Now Hiring for General Manager: At Bareburger, we are committed to creating a performance based culture that leads to the best restaurant experience possible for our employees and our guests. We believe in developing our people and promoting from within. That has always been our “special sauce.” It is essential that anyone hired into this role will establish themselves as a top performer, develop their team quickly and diligently, and aspire to move into the next leadership role. The primary responsibility of the General Manager is to set and achieve the highest standard in all areas of restaurant management which includes ensuring excellent guest service, team development, high quality foods, food safety, store cleanliness, and maximum profitability through inventory and labor controls.
Benefits
Bonus Program(s) & Incentives
2 Weeks Paid Time Off
Corporate Discount Programs
Direct Deposit
Digital Training Program
Opportunities for Advancement
Essentials
Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
Strong leadership skills and the ability to develop future leaders
Previous restaurant/retail management experience in a fast paced environment
The ability to speak, write, read, and understand the primary language(s) of the work location
Exceptional guest service and communication skills
2 Years+ Restaurant General Manager Experience
Valid NYC Department of Health Food Protection Certificate
Understanding of Restaurant Financials and Technologies
About Us
The Bareburger Mission is our North Star: our guiding light. That which helps guide us in a direction towards being extraordinary. In 2009 we had a very simple vision: let's create the tastiest burger using local, organic, all natural & sustainable ingredients whenever possible. With that in mind, we opened a small restaurant in our hometown of Queens, NYC. We made a promise to offer our guests quality service that made them feel at home. Years later, we're honored to serve clean food to our communities around the globe.
Bareburger is an Equal Opportunity Employer
Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.
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$68k-73k yearly 1d ago
General Manager
Niconeco
Manager job in New York, NY
We're looking for a hands‑on, thoughtful General Manager to lead daily operations at our café. The ideal candidate is highly organized, detail‑oriented, and passionate about hospitality and team building. You'll oversee the front‑of‑house team, maintain high standards, and help shape a warm, welcoming guest experience that reflects our brand values.
Key Responsibilities
Oversee day‑to‑day café operations and workflow
Hire, train, and manage baristas and support staff
Ensure an excellent customer experience aligned with our brand
Collaborate with ownership on scheduling, inventory, menu updates, and sourcing
Maintain cleanliness, equipment, and health code compliance
Foster a supportive and positive team culture
A sincere appreciation for the little things, with a keen eye for detail
A deep connection to our company's culture and a true understanding of our concept
A genuine passion for coffee, thoughtful design, and nurturing welcoming, community‑centered spaces
Qualifications
2+ years of experience in café, restaurant, or hospitality management
Strong leadership with clear, thoughtful communication skills
Proficient in POS systems, inventory management, and staff scheduling
NYC Food Protection Certificate (or willingness to obtain)
Comfortable lifting up to 30 lbs and standing for extended periods
What We Offer
Compensation: $25+ tips per hour, based on experience & qualifications
401(K) matching
Health insurance
Flexible scheduling and healthy work‑life balance
A supportive, creative team environment
Opportunity to grow with a values‑driven, independent brand
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$25 hourly 5d ago
Spa Manager
The Tox Technique
Manager job in New York, NY
Overseeing five NYC studios
Compensation
$68,000 annual base salary- bonus potential tied to performance
About The Role
We are seeking an experienced General Manager to oversee operations across five New York City studios. This is a senior leadership role responsible for driving sales performance, ensuring team accountability, and maintaining exceptional operational standards across all locations.
The General Manager will work closely with ownership, studio managers, and front of house teams to set clear sales goals, monitor performance, and build strong, disciplined teams that consistently exceed expectations. This role requires a hands on leader with deep experience in the spa or fitness industry and a proven ability to lead multi location teams.
What You'll Do
Oversee day to day operations across five NYC studios, ensuring consistency, efficiency, and alignment with brand standards
Set, track, and manage weekly and monthly sales goals across all locations
Drive revenue growth by coaching teams on sales performance, conversion, and client retention
Hold managers and teams accountable through clear KPIs, reporting, and performance reviews
Lead hiring, onboarding, training, and development for studio managers and key team members
Partner closely with studio managers to improve scheduling, staffing, and payroll efficiency
Identify performance gaps and implement action plans to exceed sales and operational targets
Ensure exceptional client experience across all studios
Maintain a strong on site presence, regularly visiting studios and supporting teams in real time
Serve as a key liaison between ownership and studio teams, ensuring clear communication and alignment
Who You Are
You are a confident, results driven leader with a strong operational mindset
You lead with clarity, accountability, and high standards
You are comfortable managing multiple locations and teams simultaneously
You are highly organized, data driven, and proactive
You communicate clearly and effectively with teams at all levels
You thrive in fast paced, performance focused environments
You are hands on, present, and not afraid to step in where needed
Experience
Minimum of 5 years of experience in the spa, wellness, or fitness industry
Proven track record of exceeding sales goals in a leadership role
Experience managing multi location operations required
Strong background in sales leadership, team accountability, and performance management
Experience developing and leading managers and front of house teams
Why You'll Love It Here
High impact leadership role within a growing brand
Direct influence over sales growth and team performance
Opportunity to build strong systems and scalable leadership practices
Close collaboration with ownership and senior leadership
Fast moving environment with room for growth and advancement
$68k yearly 1d ago
General Manager
Regis Corporation 4.6
Manager job in Saint James, NY
DEPARTMENT: Operations
SUPERVISOR: District Manager
Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.
GENERAL JOB DESCRIPTION
Manages the operations and staff of a restaurant, including the execution of all Company policies, procedures, programs, and systems. Ensures achievement of objectives are reached in all areas while following all Company guidelines. Ensures ethical business practices. Provides leadership, direction, training, and development to subordinate managers and crew. Creates and maintains a "Delight Every Customer." environment.
MAJOR DUTIES AND RESPONSIBILITES 5 - Star Talent
Develops subordinates to maximize their contributions and future promotion opportunities. Executes proper training and development through established systems and practices.
Ensures execution of the restaurant's Human Resource programs with a goal of retention. Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development, recognition, and retention of restaurant management and Crew. Prepares and conducts quality, timely performance feedback and performance appraisals for store management and crew. Works with HR and District Manager to ensure expedient and appropriate resolution. Must be able to develop Crew and all levels of Management.
Ensures proper execution of and compliance with Company policies and procedures. Works with District Manager to establish restaurant priorities, and develops and executes restaurant plans. Informally evaluates restaurant performance, receives and incorporates feedback from restaurant inspections, and implements action plans to improve restaurant ratings. Conducts regular managers' meetings to communicate and reinforce priorities.
“A Cut Above” Customer Experience
Trains, monitors, and reinforces food safety procedures to Management and Crew Members. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; initiates corrective actions, as appropriate.
Ensures the continual improvement of Quality, Service, and Cleanliness standards on all day parts, including the monitoring of food product quality. Ensures “A” Level result on the Operations Evaluation, including Customer Courtesy standards are met; implements corrective action as required
Ensures protection of the Wendy's brand and company assets through restaurant compliance with Company policies and procedures. Evaluates restaurant performance at specified intervals using Company inspection form; coaches and retrains Managers as required.
Growth and Profit
Maximizes restaurant sales goals versus budget and prior year, including participating in marketing programs. Develops and implements appropriate plans to resolve unfavorable trends and enhance sales. Manages assigned restaurant requirements for new product rollouts/procedures.
Maximizes profit goals versus budget and prior year. Manages food, labor, and paper costs and other controllable expenses to include store supplies, office supplies, and uniforms. Develops and implements appropriate plans to resolve unfavorable trends and enhance profits.
Performs other job related duties as assigned or required.
QUALIFICATIONS FOR THE JOB Education:
High School Diploma or GED required
18 years old or older
Experience:
Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.
Other:
Ability to learn and apply the standard operating procedures of the Company.
Ability to learn and apply HR Policies and Procedures.
P&L analysis and corrective measures.
Demonstrated experience in Supervisory practices.
Demonstrated experience Interviewing and identifying High Performing candidates.
Knowledge of applicable Federal, State, and Local employment laws.
Ability to execute training and development practices.
Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
Able to achieve Serve Safe Certification.
Must be able to come to work promptly and regularly.
Must be able to take direction and work well with others.
Must be able to react to change productively and handle other tasks as assigned.
KEY COMPETENCIES
Customer Orientation
Organizing and Planning
Results Orientation
Problem Solving/Decision Making
Financial Analysis
Constructive Conflict
PHYSICAL REQUIREMENTS
Must be able to stand for long periods of time without a break.
Must be able to work in hot and cold environments.
Must be able to walk.
Must be able to bend and kneel.
Must be able to reach and grab.
Must be able to work in loud environment.
Must be able to see and hear.
Must be able to wear a headset to take orders.
Must be able to talk.
Must be able to smell and taste.
Must be able to lift up to 30 pounds.
Must be able to travel to other locations, as necessary.
Must be able to work in a fast paced environment and accomplish multiple tasks within established timelines.
Must be able to concentrate and perform duties accurately.
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$53k-108k yearly est. 2d ago
Store Manager - Kings Plaza
Tapestry, Inc. 4.7
Manager job in New York, NY
Company: Tapestry
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Store Manager
Brand Ambassador:
Have an entrepreneurial mindset; leverage magic and logic to drive results, ability to navigate ambiguity and be solution oriented, using interpersonal skills to build cross functional partnerships internally with Store Operations and People Partners, and learn on the fly to evolve business needs
Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
Leads implementation of Company initiatives and drive full operation of the business
Maintain a growth mindset for business and personal development initiatives
Create Winning Teams/Drive Results:
Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
Exemplifies strong business acumen and executes forward-planned strategies to achieve business, labor, staffing goals, and expense budgets
Will report to the General Manager and support the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improving individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
Customer Focused (internal and external):
Ideates and assists in creating a customer-centric culture that prioritizes the internal and external customer experience
Mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Champions the company resources to support a healthy work environment for internal customers
Qualifications/Requirements:
3+ years of equivalent experience in Managing Competitive Retail Space at the (Store Manager or GM) level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is consistently a top performer; bottom-line oriented; pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a versatile learner; open to change; analyzes successes and failures for clues to improvement; quickly grasps the essence of new tasks.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly, anticipates future consequences, and can create competitive strategies and plans.
Developing Direct Reports and Others: Provides challenging tasks, development discussions, and compelling development plans to grow talent.
Building Effective Teams: Creates strong morale and spirit, fosters open dialogue, and defines success for the whole team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally-protected basis.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
#LI-CM1; #LI-ONSITE
Work Setup: ON SITE
BASE PAY RANGE $68,000.00 TO $105,000.00 Annually
General Description of All Benefits: Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in the 401(k) plan and take paid time off for wellness and vacations. For additional information about our benefits, click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Outside Sales, Retail Manager, Retail Operations, Store Manager, Marketing, Sales, Retail
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$68k-105k yearly 2d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
Manager job in New York, NY
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
$55k-84k yearly est. 14h ago
General Manager (Miss J's Cafe)
Las Vegas Petroleum
Manager job in Mount Vernon, NY
The General Manager at Miss J's Cafe is responsible for overseeing all aspects of the café's operations, ensuring excellent customer service, high-quality food and beverage offerings, and a positive work environment. The GM will manage staff, enforce policies, maintain budgets, and drive revenue through strategic planning and community engagement.
Key Responsibilities:
Team Leadership & Development:
Lead, motivate, and manage a team of front-of-house and back-of-house staff.
Provide ongoing training to ensure staff understand menu offerings, customer service expectations, and operational standards.
Conduct performance evaluations, recognize achievements, and address any employee issues promptly.
Foster a positive, respectful, and collaborative work environment.
Customer Service Excellence:
Ensure that every customer receives exceptional service from all team members.
Handle customer inquiries, concerns, and complaints with professionalism and care.
Operational Oversight:
Oversee the daily operations of the café, ensuring smooth service during all hours of operation.
Maintain cleanliness and organization of both front-of-house and back-of-house areas, ensuring compliance with health and safety regulations.
Manage inventory, ordering supplies, and stock levels to ensure seamless operations.
Ensure that food preparation standards are maintained and that food quality consistently meets customer expectations.
Financial Management:
Monitor and manage the café's financial performance, including labor costs, food and beverage costs, and overall profitability.
Ensure that the café operates within its budget, and optimize operational efficiency.
Prepare and analyze financial reports, setting goals for increasing revenue and reducing unnecessary costs.
Marketing & Community Engagement:
Implement local marketing initiatives to promote the café and increase foot traffic, including social media, email campaigns, and community outreach.
Collaborate with the owner to plan special events, seasonal promotions, or menu changes to keep the café exciting and fresh.
Build and maintain relationships with local businesses, community leaders, and customers to enhance brand recognition and loyalty.
Compliance & Safety:
Ensure all staff adhere to health and safety regulations, including food handling, sanitation, and workplace safety.
Conduct regular safety inspections and manage compliance with food safety standards.
Stay informed of local laws and regulations affecting café operations, ensuring that the business is in full compliance.
Vendor & Supplier Relationships:
Establish and maintain relationships with suppliers, ensuring quality products at competitive prices.
Negotiate contracts and pricing, reviewing orders and deliveries to ensure accuracy.
Menu & Quality Control:
Work with chefs and kitchen staff to maintain high standards for food quality, presentation, and consistency.
Oversee the creation and implementation of new menu items or seasonal specials, ensuring they align with customer preferences and café goals.
Skills & Qualifications:
Proven experience in a management role within the hospitality industry, preferably in a café or casual dining environment.
Strong leadership, communication, and interpersonal skills.
Excellent customer service and conflict resolution abilities.
Solid understanding of financials, including budgeting, P&L management, and cost control.
Ability to think strategically to drive business growth and improve customer satisfaction.
Knowledge of food safety regulations and best practices in the restaurant industry.
Ability to work flexible hours, including weekends and evenings.
Passion for food, coffee, and creating an exceptional guest experience.
High school diploma or equivalent; degree in business management or hospitality a plus.
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