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Become A Manager Of Business Services

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Working As A Manager Of Business Services

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does A Manager Of Business Services Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Manager Of Business Services

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Manager Of Business Services jobs

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Manager Of Business Services Career Paths

Manager Of Business Services
Controller General Manager
Account Manager
5 Yearsyrs
Manager Finance Planning And Analysis Controller
Corporate Controller
12 Yearsyrs
Accounting Manager Director Of Human Resources
Director Of Talent Acquisition
12 Yearsyrs
Marketing Manager General Manager
District Manager
7 Yearsyrs
Manager Finance Planning And Analysis Division Controller
Finance Controller
9 Yearsyrs
Marketing Manager Marketing Director
General Manager
7 Yearsyrs
Senior Project Manager Program Director
Operations Director
9 Yearsyrs
Service Manager Office Manager
Operations Manager
7 Yearsyrs
Senior Manager Operations Director
President Of Operations
11 Yearsyrs
Senior Manager Director Of Sales
Regional Vice President
11 Yearsyrs
Controller Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Project Manager Program Manager
Senior Manager
10 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Managing Director Senior Vice President Of Marketing
Senior Vice President, Sales
14 Yearsyrs
Service Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Accounting Manager Human Resources Manager
Talent Acquisition Manager
9 Yearsyrs
Senior Project Manager President Of Operations
Vice President & General Manager
12 Yearsyrs
Managing Director Vice President Of Information Technology
Vice President And Manager
10 Yearsyrs
Operations Director Director Of Sales And Operations
Vice President Of Sales & Operations
12 Yearsyrs
District Manager Product Manager
Vice President, Product Management
13 Yearsyrs
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Average Length of Employment
Senior Manager 4.2 years
Operations Manager 4.1 years
Business Manager 3.9 years
Business Partner 3.6 years
Business Director 3.3 years
Top Employers Before
Manager 7.0%
Consultant 3.6%
Supervisor 3.6%
Top Employers After
Director 6.4%
Consultant 4.9%
Manager 4.9%
Owner 3.8%
Controller 3.1%

Manager Of Business Services Demographics

Gender

Male

54.4%

Female

43.2%

Unknown

2.4%
Ethnicity

White

79.7%

Hispanic or Latino

9.0%

Asian

8.4%

Unknown

1.9%

Black or African American

1.0%
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Languages Spoken

Spanish

41.2%

Portuguese

11.8%

French

8.8%

Carrier

8.8%

Chinese

5.9%

German

5.9%

Mandarin

5.9%

Ukrainian

2.9%

Turkish

2.9%

Czech

2.9%

Russian

2.9%
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Manager Of Business Services Education

Schools

University of Phoenix

17.9%

Michigan State University

11.4%

Pennsylvania State University

5.0%

Fordham University

5.0%

University of Massachusetts Amherst

5.0%

Liberty University

5.0%

Villanova University

4.3%

Northwestern University

4.3%

Harvard University

4.3%

DePaul University

4.3%

University of Houston

4.3%

New York University

4.3%

Temple University

3.6%

University of Connecticut

3.6%

Duke University

3.6%

University of Pennsylvania

2.9%

Webster University

2.9%

Texas State University

2.9%

University of Southern California

2.9%

Texas A&M University

2.9%
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Majors

Business

36.7%

Accounting

10.9%

Finance

9.3%

Marketing

8.6%

Management

5.2%

Project Management

3.9%

Communication

2.9%

Computer Science

2.4%

Economics

2.4%

Health Care Administration

2.4%

Psychology

2.3%

Human Resources Management

1.9%

Computer Information Systems

1.9%

Education

1.7%

General Studies

1.6%

Political Science

1.6%

Management Information Systems

1.3%

Information Technology

1.1%

International Business

1.0%

Public Administration

1.0%
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Degrees

Bachelors

41.7%

Masters

33.2%

Other

15.1%

Associate

4.0%

Certificate

3.7%

Doctorate

1.8%

Diploma

0.5%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Manager Of Business Services Salaries

Job Title Company Location Start Date Salary
Manager, Business Development, Professional Servic Environmental Systems Research Institute, Inc. Redlands, CA Jun 25, 2014 $177,847
Manager  Business Development  Professional Services ESRI Inc. Redlands, CA Oct 07, 2014 $177,847
Tax Senior Manager-Chinese Business Services Ernst & Young U.S. LLP New York, NY Feb 29, 2016 $151,100 -
$175,700
Digital Services Business Manager Gopro, Inc. San Mateo, CA Jan 08, 2016 $140,000
Head of Business Support and Services Dexia Credit Local, New York Branch New York, NY Dec 15, 2015 $128,125
Business Manager, Marketplace Seller Integration Services Wal-Mart Associates, Inc. Sunnyvale, CA Aug 16, 2016 $125,000
Region Manager Business Services IT WILO USA LLC Melrose Park, IL Oct 01, 2010 $123,500
Manager, Business Process, General Finance Services Mylan Inc. Morgantown, WV Apr 22, 2015 $123,000
Manager, Business Capabilities Services Finance and Culture & Talent Qliktech Inc. Radnor, PA Jul 15, 2016 $119,524
Senior Manager, Business Capability Service, Finance & C&T Qliktech, Inc. Radnor, PA Jan 12, 2016 $118,000 -
$150,000
Service Business Manager Brightstar Corp. Miami, FL Jan 09, 2016 $115,000
Business Advisory Services Manager Grant Thornton LLP Chicago, IL Dec 18, 2015 $112,856 -
$122,856
Tax Manager-Business Tax Services (BTS)-Japanese Business Services (JBS) Ernst & Young U.S. LLP New York, NY Jul 02, 2015 $112,840
Tax Manager-Federal Tax-Business Tax Services Ernst & Young U.S. LLP San Jose, CA Apr 07, 2015 $101,570 -
$110,100
Tax Manager-Federal Tax-Business Tax Services Ernst & Young U.S. LLP San Francisco, CA Sep 18, 2015 $101,430
Manager Assurance & Business Advisory Services UHY Advisors Tx, LLC Houston, TX Oct 13, 2014 $97,178
Director, Business Manager/Investor Services UBS Alternative & Quantitative Investments LLC New York, NY Nov 25, 2013 $95,000 -
$156,750
Manager, Accounting and Business Services Westfield, LLC Los Angeles, CA Aug 16, 2011 $94,500 -
$97,000
Assurance Manager-Japanese Business Services Ernst & Young U.S. LLP Los Angeles, CA Jul 30, 2015 $93,122 -
$94,800
Surgical Services Business Manager Parkview Medical Center, Inc. Pueblo, CO Feb 16, 2016 $93,000
Director, Business Manager/Investor Services UBS Alternative and Quantitative Investment LLC New York, NY Sep 05, 2012 $92,000 -
$145,000
Tax Manager-Federal Tax-Business Tax Services Ernst & Young U.S. LLP San Diego, CA Mar 16, 2015 $88,570 -
$94,800
Manager, Business Development-Food Service Meat & Livestock Australia Ltd Washington, DC Dec 20, 2011 $88,000
Business Assurance Services Manager Moss Adams LLP San Francisco, CA Aug 23, 2012 $86,237 -
$110,000
Director, Business Manager/Investors Services UBS Alternative and Quantitative Investment Inc. New York, NY Aug 16, 2012 $85,000 -
$145,000
Director, Business Manager/Investor Services UBS Alternative and Quantitative Investments LLC New York, NY Aug 16, 2012 $85,000 -
$145,000
Manager, Accounting Business Services Westfield, LLC Los Angeles, CA Apr 28, 2013 $82,800 -
$132,600
Business Service Manager Microsoft Corporation Bellevue, WA Sep 30, 2009 $81,981
Tax Manager-Federal Tax-Business Tax Services (BTS) Ernst & Young U.S. LLP San Antonio, TX Dec 29, 2014 $81,900

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Top Skills for A Manager Of Business Services

FinancialStatementsProceduresBusinessServicesRegulatoryComplianceDeliveryCustomerServiceInternalAuditPayrollBusinessProcessHumanResourcesProjectManagementProcessImprovementBusinessDevelopmentBusinessUnitAdditionalInternalControlsAnnualRevenueAssetSuperviseCustomerSatisfaction

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Top Manager Of Business Services Skills

  1. Financial Statements
  2. Procedures
  3. Business Services
You can check out examples of real life uses of top skills on resumes here:
  • Prepared financial statements, footnote disclosures and regulatory calculations.
  • Evaluated lease structure to transition to coterminous leases, and invented procedures to allocate service costs.
  • Managed back office business services such as billing, finance, accounting, and contract negotiations.
  • Direct client engagement for business and government agencies ensuring regulatory compliance.
  • Acted in a leadership role to ensure the delivery of projects that meet user specifications on time and under budget.

Top Manager Of Business Services Employers

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