Manager of business services full time jobs - 313 jobs

Company: Carousel Type: Full-Time About Carousel Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service. Position Summary The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience. This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care. Key Responsibilities Repair & Custom Coordination Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action. Conduct final QC checks to ensure every repair meets brand and client standards. Serve as the main point of contact for all internal and external repair-related communications. Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services. Communication Management Begin each day with a review of all outstanding client and brand messages. Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools. Execute monthly check-ins with each brand, flagging any problem jobs or delays. Monitor communication and production patterns to identify outliers or bottlenecks. Trigger automated status updates to clients and partners as needed. Billing & Tracking Log repair notes, estimates, and invoice details into the Repair Tracker system. Understand and apply specific client terms, including discounts, markups, and codes. General Administrative Support Compile and distribute weekly performance and job tracking reports. Maintain up-to-date knowledge of Carousel procedures and standards. Qualifications Experience in luxury retail, repairs, operations, or customer service preferred. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Excellent verbal and written communication skills.

**Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. **Summary:** Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. *****Shift Sun-Thurs 630am to 430pm***** **Essential Duties and Responsibilities:** + Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. + Provides input to the development customer relationship strategy. + Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. + Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. + Ensures all established costs, quality, and delivery commitments are met. + Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. + Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. + Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. + Determines responsibilities of assigned organization and staff positions to accomplish business objectives. + Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. + Position is full-time and on-site. **Supervisory Responsibilities:** + Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. + Is responsible for the overall direction, coordination, and evaluation of these units. + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. + Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Education and/or Experience** + Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. + Various levels of P&L experience highly desired. + Spanish speaking skills a plus. **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay Range:** $100,000-$120,000* _*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws._ \#INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Columbus USCMH02 - Columbus - 4545 Fisher Road Full time Day Shift (United States of America) Created: 2025-12-15 Contract type: Regular Job Flexibility: Site Based Ref.R168253

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. * Shift Sun-Thurs 630am to 430pm* Essential Duties and Responsibilities: * Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. * Provides input to the development customer relationship strategy. * Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. * Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. * Ensures all established costs, quality, and delivery commitments are met. * Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. * Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. * Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. * Determines responsibilities of assigned organization and staff positions to accomplish business objectives. * Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. * Position is full-time and on-site. Supervisory Responsibilities: * Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. * Is responsible for the overall direction, coordination, and evaluation of these units. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience * Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. * Various levels of P&L experience highly desired. * Spanish speaking skills a plus. Company Benefits: * Medical * Dental * Vision * 401k + Company Match * Employee Assistance Program * Paid Time Off * Flexible Work Schedules (when possible) * And more! Pay Range: $100,000-$120,000* * The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Gastroenterology serves as the executive leader responsible for driving Gifthealth's strategic, operational, and financial success within the Gastroenterology (GI) vertical. This role owns the end-to-end performance of the GI program, including P&L, account management, program excellence, KPI achievement, and SLA performance across all gastroenterology-related workflows. While dispensing operations will remain under shared services, this leader ensures those functions meet established service-level commitments by setting clear expectations, monitoring performance, and coordinating closely with operations, pharmacy, and engineering teams. The Head of Gastroenterology will oversee all partner and prescriber relationships, patient experience initiatives, and program growth strategies, driving accountability and excellence throughout the vertical. This individual will work cross-functionally with internal teams to support strategic expansion, suggest workflow improvements, collaborate on automation initiatives, and strengthen partner engagement, ensuring the GI program scales efficiently, remains compliant, and delivers exceptional outcomes for patients and prescribers. Key ResponsibilitiesStrategic Leadership & Program Oversight Serve as the executive lead for all Gastroenterology operations and partnerships. Own the P&L, growth metrics, and performance indicators tied to revenue, cost, and patient outcomes. Develop and execute a comprehensive strategy to optimize patient fulfillment, provider engagement, and clinical compliance. Establish quarterly OKRs, dashboards, and KPIs to track program success and ensure alignment with company objectives. Account Management & Partner Relations Lead all prescriber and partner account management within the Gastroenterology program. Develop and maintain strong relationships with healthcare providers, prescriber networks, pharmaceutical manufacturers and partner organizations to ensure operational alignment and program growth. Oversee onboarding, communication, and escalation processes for key partners and accounts. Act as the executive point of contact for gastro pharmaceutical manufacturers, contract renewals, and performance reviews. Collaborate with Marketing and Client Success to enhance communication strategies and brand representation within the GI segment. Operational Excellence Collaborate with Fulfillment, Intake, Patient Support, and Pharmacy Operations teams to ensure seamless daily execution across the Gastroenterology program. Partner with Engineering and Operations to enhance automation, streamline workflows, and improve overall patient and prescriber experiences. Monitor and track key performance indicators (KPIs) and service-level agreements (SLAs) to ensure operational teams meet established standards for accuracy, timeliness, and quality. Work cross-functionally to identify and implement process improvements across intake, verification, and dispensing workflows, ensuring alignment with program objectives and shared service capabilities. Financial Stewardship Manage and report on the P&L for the Gastroenterology program, including forecasting, margin optimization, and cost efficiency. Collaborate with Finance and Data Analytics to deliver dashboards and insights to executive leadership. Identify financial risks, trends, and opportunities for continuous improvement and revenue growth. Cross-Functional Collaboration Work closely with Product, Compliance, Engineering, and Supply Chain to ensure operational excellence. Partner with Legal and Compliance to maintain adherence to state and federal regulations in all GI-related workflows. Align closely with Pharmacy Operations and Clinical teams to ensure the delivery of high-quality, compliant patient care. Leadership & Development Build, mentor, and lead a high-performing Gastroenterology team, fostering collaboration and accountability. Empower managers and team members with clear goals, structured career development, and performance feedback. Promote a culture of innovation, integrity, and continuous improvement. Key Competencies Strategic Leadership: Ability to set direction, define metrics, and drive measurable impact across a complex operational ecosystem. Account Management: Skilled in managing provider networks, prescriber relationships, and partner communications. Operational Excellence: Deep understanding of pharmacy workflows, automation, and fulfillment operations. Financial Acumen: Experienced in P&L ownership, forecasting, and margin management. Cross-Functional Influence: Collaborative leadership style with the ability to align multiple departments toward shared goals. Data-Driven Decision Making: Ability to interpret metrics and analytics to drive operational performance. Executive Communication: Excellent communication and presentation skills for internal and external stakeholders. Qualifications Education: Bachelor's degree in Healthcare Administration, Business, or related field (MBA or PharmD preferred). 10+ years of leadership experience in healthcare, pharmacy operations, or pharmaceutical account management. Proven experience managing large-scale programs with a focus on prescriber and patient engagement. Strong understanding of gastroenterology workflows, specialty pharmacy operations, and clinical compliance. Demonstrated success in account management and partnership growth within healthcare or life sciences. Exceptional organizational, analytical, and interpersonal skills. Ability to travel domestically as needed for executive meetings and site visits. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Gastroenterology serves as the executive leader responsible for driving Gifthealth's strategic, operational, and financial success within the Gastroenterology (GI) vertical. This role owns the end-to-end performance of the GI program, including P&L, account management, program excellence, KPI achievement, and SLA performance across all gastroenterology-related workflows. While dispensing operations will remain under shared services, this leader ensures those functions meet established service-level commitments by setting clear expectations, monitoring performance, and coordinating closely with operations, pharmacy, and engineering teams. The Head of Gastroenterology will oversee all partner and prescriber relationships, patient experience initiatives, and program growth strategies, driving accountability and excellence throughout the vertical. This individual will work cross-functionally with internal teams to support strategic expansion, suggest workflow improvements, collaborate on automation initiatives, and strengthen partner engagement, ensuring the GI program scales efficiently, remains compliant, and delivers exceptional outcomes for patients and prescribers. Key ResponsibilitiesStrategic Leadership & Program Oversight Serve as the executive lead for all Gastroenterology operations and partnerships. Own the P&L, growth metrics, and performance indicators tied to revenue, cost, and patient outcomes. Develop and execute a comprehensive strategy to optimize patient fulfillment, provider engagement, and clinical compliance. Establish quarterly OKRs, dashboards, and KPIs to track program success and ensure alignment with company objectives. Account Management & Partner Relations Lead all prescriber and partner account management within the Gastroenterology program. Develop and maintain strong relationships with healthcare providers, prescriber networks, pharmaceutical manufacturers and partner organizations to ensure operational alignment and program growth. Oversee onboarding, communication, and escalation processes for key partners and accounts. Act as the executive point of contact for gastro pharmaceutical manufacturers, contract renewals, and performance reviews. Collaborate with Marketing and Client Success to enhance communication strategies and brand representation within the GI segment. Operational Excellence Collaborate with Fulfillment, Intake, Patient Support, and Pharmacy Operations teams to ensure seamless daily execution across the Gastroenterology program. Partner with Engineering and Operations to enhance automation, streamline workflows, and improve overall patient and prescriber experiences. Monitor and track key performance indicators (KPIs) and service-level agreements (SLAs) to ensure operational teams meet established standards for accuracy, timeliness, and quality. Work cross-functionally to identify and implement process improvements across intake, verification, and dispensing workflows, ensuring alignment with program objectives and shared service capabilities. Financial Stewardship Manage and report on the P&L for the Gastroenterology program, including forecasting, margin optimization, and cost efficiency. Collaborate with Finance and Data Analytics to deliver dashboards and insights to executive leadership. Identify financial risks, trends, and opportunities for continuous improvement and revenue growth. Cross-Functional Collaboration Work closely with Product, Compliance, Engineering, and Supply Chain to ensure operational excellence. Partner with Legal and Compliance to maintain adherence to state and federal regulations in all GI-related workflows. Align closely with Pharmacy Operations and Clinical teams to ensure the delivery of high-quality, compliant patient care. Leadership & Development Build, mentor, and lead a high-performing Gastroenterology team, fostering collaboration and accountability. Empower managers and team members with clear goals, structured career development, and performance feedback. Promote a culture of innovation, integrity, and continuous improvement. Key Competencies Strategic Leadership: Ability to set direction, define metrics, and drive measurable impact across a complex operational ecosystem. Account Management: Skilled in managing provider networks, prescriber relationships, and partner communications. Operational Excellence: Deep understanding of pharmacy workflows, automation, and fulfillment operations. Financial Acumen: Experienced in P&L ownership, forecasting, and margin management. Cross-Functional Influence: Collaborative leadership style with the ability to align multiple departments toward shared goals. Data-Driven Decision Making: Ability to interpret metrics and analytics to drive operational performance. Executive Communication: Excellent communication and presentation skills for internal and external stakeholders. Qualifications Education: Bachelor's degree in Healthcare Administration, Business, or related field (MBA or PharmD preferred). 10+ years of leadership experience in healthcare, pharmacy operations, or pharmaceutical account management. Proven experience managing large-scale programs with a focus on prescriber and patient engagement. Strong understanding of gastroenterology workflows, specialty pharmacy operations, and clinical compliance. Demonstrated success in account management and partnership growth within healthcare or life sciences. Exceptional organizational, analytical, and interpersonal skills. Ability to travel domestically as needed for executive meetings and site visits. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Job Title: Senior Cost / Pre-Construction Manager Compensation: $180k - $200k Project: Confidential $4B Greenfield Data Center Build the Foundation for a Landmark Data Center Project. We're recruiting on behalf of a nationally recognized construction management firm - known for delivering some of the most complex and mission-critical data center programs in the U.S. As they expand operations in Columbus, OH, they are seeking a Senior Cost / Pre-Construction Manager to guide early-stage planning, budgeting, and preconstruction execution on a confidential $4B greenfield data center project. This is a high-impact opportunity to shape one of the largest data infrastructure builds in North America-working cross-functionally to drive cost certainty, design alignment, and schedule confidence before construction even begins. About the Role As the Senior Cost / Pre-Construction Manager, you'll serve as a strategic partner during the most critical early phases of the project lifecycle. You'll own the budgeting process, guide value engineering efforts, and align internal and external stakeholders on technical, financial, and operational outcomes. Your leadership will ensure a clear, achievable path from design through mobilization and ultimately to delivery. Key Responsibilities Lead the preconstruction process from conceptual design through GC mobilization Drive cost planning, estimate development, and constructability analysis Collaborate with cross-functional teams across design, engineering, finance, procurement, land enablement, and operations Guide subcontractor procurement and bid strategy in partnership with commercial and construction leads Manage design-phase budgets and use cost data to influence design decisions Create and manage tools for budget forecasting, cost analysis, and risk tracking Oversee contract administration, including scopes, change orders, and vendor agreements Build relationships with general contractors, MEP/CSA trades, consultants, and permitting authorities Represent project cost, budget, and readiness to senior leadership and external stakeholders Assist in development and implementation of best practices across preconstruction workflows Set expectations and frameworks that allow construction and commissioning phases to run with certainty Qualifications Bachelor's degree or equivalent in construction management, engineering, architecture, or a related field 9+ years of progressive experience in commercial construction with direct experience in cost and preconstruction management Deep understanding of estimating, bid packaging, GMP strategies, and procurement Strong grasp of project delivery methods (Design-Build, IPD, Design-Bid-Build) Familiarity with CM-at-Risk and open-book contracting models Data center or mission-critical project experience strongly preferred Competency in project controls, forecasting tools, and construction documentation Proficiency in Microsoft Excel, Microsoft Project, and construction management platforms Excellent verbal and written communication, stakeholder coordination, and leadership skills Experience managing cross-functional teams and influencing without direct authority Benefits 50% of employee & family health insurance premiums paid 50% of employee dental coverage paid 100% employer-paid basic life and AD&D insurance (up to $50,000) 401(k) with generous employer matching 80 hours vacation, 40 hours sick leave, and paid holidays (including one floating holiday) Clear advancement opportunities across a portfolio of high-profile infrastructure programs Want to shape a project before a shovel hits the ground? Apply now or message us to learn more about this opportunity.

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;

Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Group Manager to join our firm. The Practice Group Manager will support the business performance and daily operational needs of the firm's Practice Groups, contributing to the advancement of the Practice Groups' and the firm's strategic goals and priorities. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices. The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment. Key Responsibilities: Assist in the development, execution, and monitoring of Practice Group and Department business plans and strategic initiatives, and support Practice Group Leaders in day-to-day management. Support Practice Group decision-making and facilitate requests and deliverables between the practice groups and various departments. Build relationships and engage with individual Practice Group members, including attorneys and business professionals, at the direction of Practice Group Leaders regarding Practice Group goals, priorities, and needs. Facilitate collaboration with other Practice Groups, Departments, industry teams and client initiatives within the firm to drive Practice Group and firm success. Monitor Practice Group financial performance, analyze trends, identify issues, and recommend opportunities and action plans for improvement. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability. Work with colleagues in the Finance department to address specific reporting and analysis. Partner with the Director(s) of Practice Services and Practice Group Leaders to set financial goals for the Practice Group and for the Department as a whole. Assist with annual revenue budget preparation and the management of other annual planning processes. Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates and advise on other drivers of Practice Group financial performance. Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement. Assist with follow-up to performance evaluations for associates and partners. Monitor productivity, utilization, time entry and related information to help inform work assignments, facilitate collaboration and support individual and group performance. Facilitate communication, collaboration and knowledge-sharing within and across Practice Groups. Assist Practice Group Leaders in organizing regular Practice Group meetings, retreats, and other forms of team connectivity. Support the integration of new lateral attorneys into practice groups and manage attorney departure process. Liaise with firm administrative departments to ensure Practice Group Leaders and practice groups receive needed support in all areas for effective and efficient client service. Assist Practice Group Leaders and Director(s) of Practice Services to ensure Practice Group operations run smoothly, including proactively resolving issues and identifying opportunities to improve by collaborating with firm administrative departments and key stakeholders. Address ongoing and ad hoc information, reporting and technology needs. Prepare annual Practice Group expense budgets and track expenditures. Other projects as assigned by Practice Group Leaders and Directors of Practice Services. Job Requirements: Bachelor's degree required. J.D. or MBA highly desirable. Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting. Experience in a law firm in an attorney-facing role is required. Experience as a practicing attorney is helpful but not required. Regular in person interaction with other FBT personnel, clients and/or representatives at the worksite. Strong interpersonal skills and executive presence to build relationships and gain the confidence of key stakeholders. Strong client service and collaborative mindset; able to work effectively with multiple stakeholders at all levels to achieve buy-in and results. Excellent written and verbal communication skills. Strong planning and organization skills. Ability to manage multiple projects and competing priorities in a fast-paced environment. Strong business and financial acumen; sound judgment and analytical thinking with attention to detail. Motivated self-starter; proactive approach and positive, “can-do” attitude. Commitment to handle confidential and sensitive information with the appropriate discretion. Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

JobID: 210650568 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. Train, mentor, and support ongoing professional development for team members to enhance performance. Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. Regularly communicate with regional and senior management to ensure alignment. What You'll Bring Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. Availability to support a continuous operation including nights, weekends, and holidays. Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. Strong experience in personnel management, including hiring, scheduling, team development, and performance management. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities

Job DescriptionBenefits: 401(k) Paid time off Training & development Interested applicants may submit a resume to: ********************************. This is a full-time, exempt position working 40 hours per week, Monday through Friday. Hours of operation are 7:00am to 3:00pm. May require some Saturdays, as needed. Also, may require some hours outside of normal hours of operation. Job Title: Manager of Operations Reports to: President/CEO Rate of Pay: Salaried Job Objective: Manage and coordinate the operations of Community Kitchen, Inc. The Manager of Operations is responsible for all day-to-day operations, ensuring and improving the performance, productivity, and efficiency of organizational operations. Maintains and improves operational excellence of Community Kitchen, Inc. Working Conditions: 40-hour work week, core operational hours are 7 am -3 pm, Monday through Friday Fast-paced work environment. Job Duties: Coordinate, manage and monitor the day-to-day operations in the organization. Establish and maintain organization standards pertaining to cleanliness, treatment of clients, staff, and volunteers, and the mission of CKI. Order, control, and periodically spot-check inventory, and work with the Kitchen Manager to maintain inventory. Act as liaison with vendors, community, donors, and volunteers. Provides tours, presentations, and other info about CKI to interested persons and groups. Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department, local businesses, in-kind donors, local universities, etc.) Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures. Monitor adherence to rules, regulations, and procedures. Provide supporting documentation for grant writing/reporting and research purposes; monitor progress and maintain reporting documentation; in conjunction with the CEO be aware of start/end dates and deadlines. Manage GiftWorks and QuickBooks Work with the accountant to get monthly financial reports Maintain donor records in GiftWorks Human Resources: Supervise staff. Monitor and evaluate organization staff and volunteers. Delegate tasks and accountabilities. Establish work schedules. Screen, recruit and coordinate all agency volunteers; oversee volunteer database. Conduct appropriate training for volunteers. Conduct outreach initiatives to expand volunteerism in support of agency programs. May be required to work to resolve employee relations issues with staff in the absence of the CEO. Report all employee relations issues to the CEO. Provide strategic input - liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Coordinate and confer with President/CEO to resolve operating problems and difficulties, and operational procedures. Inform the President/CEO of pertinent issues and challenges. Coordinate and oversee special events and projects (i.e. summer picnic, summer lunch program, Christmas program, Halloween party, etc.) Investigate agency complaints and incidents. De-escalate and manage difficult clients. Act as backup to administrative staff and President/CEO when necessary. Prepare reports as specified by the President/CEO. Other duties as assigned. Job Competencies: Relationships- Ability to develop and maintain positive working relationships with staff, volunteers, clients, vendors, and donors. Planning and organizing- Prioritize multiple tasks and projects. Respect for diversity. Attention to detail, accuracy of reports and communications. Ability to work independently Minimum Qualifications: HS Diploma. Experience leading staff and/or volunteers. Proficiency in computers and Microsoft Office applications, Google Docs, Sheets ad Forms required. Experience with QuickBooks and donor database software desired. Excellent writing, communication, organizational, and interpersonal skills. Experience working with vulnerable or at-risk populations preferred. Excellent customer service. Experience de-escalating difficult situations. Valid Ohio Drivers License.

Full-time Description We are seeking a strategic and hands-on Payments Operations Manager to lead our payments operations team and drive operational excellence as we scale. As the Manager of Third-Party Payments Operations, you will design and refine processes for a new function of our payment operations team as well as build and manage a team of specialists responsible for executing and reconciling third-party payments across various channels. You will oversee daily operations, ensure compliance with regulatory standards, and collaborate cross-functionally to enhance payment infrastructure and processes. This role is critical to ensuring the integrity, efficiency, and scalability of our payment solutions. This is an In-Person role from our office in Columbus, OH. Key Responsibilities: Lead, mentor, and develop a team of Third-Party Payments Operations Specialists Oversee the execution and reconciliation of high-volume third-party payments (ACH, wire, RTP, FedNow, card networks, digital wallets, etc.) Establish and monitor KPIs to ensure operational efficiency, accuracy, and compliance Collaborate with Sales, Product, Engineering, Compliance, and Finance teams to optimize payment workflows and resolve escalated issues Ensure adherence to regulatory requirements (e.g., KYC, AML, OFAC) and internal risk controls Drive continuous improvement initiatives, including automation and process redesign Support audits, incident investigations, and root cause analysis Contribute to strategic planning and scaling of the payments function Execute and monitor third-party payments (ACH, wire, RTP, FedNow, card networks, digital wallets, etc.) across domestic and international channels Ensure reconciliation of payment transactions and resolve exceptions, returns, and chargebacks in real-time Manage and maintain strong relationships with external payment partners, processors, and banks Support onboarding and due diligence for new payment partners and vendors Document and continuously improve payment operations processes and standard operating procedures (SOPs) Assist in incident response and root cause analysis for payment-related issues Requirements Qualifications: Bachelor's degree in Finance, Accounting, Business, Economics, or a related field 5+ years of experience in payments operations, with at least 2 years in a leadership or supervisory role Deep understanding of payment networks and systems (ACH, WIRE, RTP, card, digital wallets) Experience in a fintech or high-growth tech environment Strong leadership, communication, and stakeholder management skills Proficiency with reconciliation tools, APIs, ERP's and payment platforms Proven ability to manage complex operations and drive process improvements Preferred Qualifications: Experience with instant payments, digital ledger systems, or real-time settlement platforms Familiarity with global payment regulations and compliance frameworks Certifications such as ACH Accredited Professional (AAP), Certified Treasury Professional (CTP), or Certified Anti Money Laundering Specialists (CAMS) Experience scaling teams and systems in a fast-paced environment What you'll love about BBI. BBI's greatest asset are the employees. The employees make the fast-paced and energetic culture a place people want to be. A place where hard work does not go unnoticed, and your impact is felt at every turn. Take that and couple it with endless earnings and growth opportunity and you have a roadmap for success. · Leave your khakis at home our dress code is super casual · Don't worry about paying for parking - we've got you covered · We care about your well-being, so we contribute to the cost of your health benefits · Invest in your future with our 401K match and profit sharing #betterwithbbi BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

Job Description Operations Manager Type - FT Salary Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting. Job Summary: We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations. Accountabilities: Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Maintain accurate records of employee attendance and performance metrics on a daily basis. Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies. Principal Duties and Responsibilities: Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Implement strategies to enhance team performance, safety protocols, and customer service initiatives. Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction. Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards. Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise. Skills/Competencies Required: Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment. Excellent attention to detail and a commitment to operational excellence. Passion for hospitality and delivering exceptional customer service. Effective time management skills and the ability to prioritize tasks in a fast-paced environment. Strong communication skills, with the ability to motivate and inspire a diverse team. Education, Qualifications, and Experience: Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in Restaurant/Food & Beverage Management is required. Must be able to work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39lbs unaided. Valid driver's license required. Authorized to work in the United States. Five Star Parks Benefits Overview At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!

**The Best Teams are Created and Maintained Here.** + The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** 65000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._

Primary location: Johnstown, Ohio Employment status: Full-Time Travel: The estimated base salary range for this role is $125,000 to $145,000 per year. Individual pay is based upon location, skills and expertise, experience and other relevant factors What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries? It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. Personal development to grow your career with us based on your strengths and interests. A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. Reporting to the Plant Manager, the Operations Manager is responsible for directing and managing production and related postproduction support services at the Johnstown Plant. This role will help define and execute the future of our work environment by understanding and supporting the future vision of the plant, promoting plant culture transformation, balancing technical and social needs of the organization to create a Lean based approach including clear accountability to drive employee engagement. The incumbent will be a key member of the Leadership Team, a back up to the Plant Manager, and will have process and organizational responsibility over finishing operations. Additionally, the Operations Manager will champion the use of Lean manufacturing principles and continuous improvement processes by supporting the understanding and use of lean/PI tools and techniques, effective root cause analysis and problem solving, data analysis, and the use of metrics to gauge success. Essential Duties and Responsibilities include the following. Other duties may be assigned as the role is further developed. Safety Demonstrates leadership to promote work practices and methodologies that provide for a safe working environment and promotes environmental responsibility. Models personal and organizational leadership to deliver an effective safety process. Ensures training, guidance, and support of the production employees, as needed, to ensure the safe production of needed items to meet customers' orders and expectations Total Customer Experience Ensures all aspects of production, from the receipt of raw materials to the completion of finished product, meet the external and internal customer requirements. Develops / creates forward-thinking initiatives that will ensure improved quality standards, customer satisfaction, and excellent customer service. Leads the implementation of systems for the sustainable improvement of product quality and customer service, optimizing material flow, ensuring OTS Develops and builds relationships with key customers, suppliers, and employees. Talent Management & Lean Leadership Operational Ownership, establishing performance levels, driving accountability to safety, quality, service, and cost of the manufacturing operation. Owns Daily Management systems to track daily performance, facilitate communication, and promote successful performance. Partners with Supply Chain to optimize transactional flow for in-house & external vended products, creating and executing work schedules, developing a RM & WIP strategy & storage locations Leads SAP & Epicor Integration Champions Metals Expansion, and WBS oversight Along with the Plant Manager, drives the problem-solving culture within the facility. Coaches and develops direct reports to exhibit AWI core competencies which delivering desired business results. Inspire in others the desire to achieve business excellence personally as well as for the plant by demonstrating role model leadership behavior in support of the Johnstown plant vision, mission, values, and corporate operating principles. Communicates the needs of the business assuring employees understand changing expectations, cost and performance issues, and the development and implementation of new individual and team performance requirements and capabilities to meet those business needs. Monitors performance and makes recommendations regarding the design of work, staffing levels and capabilities required to operate the business. Supports production of products manufactured at the Johnstown Plant including New Product Development (NPD) & product qualifications, capital installations, and quality assurance procedures. Champions the development of TPM Systems plant-wide. Supervisory Responsibilities Direct supervision of the following roles: Production Supervisor Process & Quality Engineer Travel: Moderate local travel expected including occasional overnight job site/supplier visits; approximately 10%. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication and presentation skills, internal and external to the organization. Results-oriented professional with strong integration skills who can work across organizational lines to drive customer satisfaction and improved efficiencies. Ability to juggle multiple complex priorities simultaneously. Ability to work & develop within a team environment. Physical Demands The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Office Environment - This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required. Plant Environment - This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection. Education and/or Experience Bachelor's degree in a technical discipline required; preferably engineering, business, or supply chain. Minimum of 5 years of manufacturing leadership experience. Experience working in a matrixed organization structure desired. Experience with using continuous improvement tools and methodologies and lean principles such as Six Sigma, 5-S, Lean Manufacturing, TPM. Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries? Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees. We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us. Our Sustainability Ambition "Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow. We are committed to: Engaging a diverse, purpose-driven workforce; Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play; Being a catalyst for change with all of our stakeholders; and Making a positive difference in the environments and communities we impact. About the location (Johnstown OH) Steel Ceilings, Inc., a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a major metropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round. Steel Ceilings, a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Come and build your future with us and apply today!

Full-time Description Soleo Health is seeking a Nursing Operations Manager, Provider Services in Dublin, OH. Join us in Simplifying Complex care! Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Nursing Operations Manager, Provider Services is responsible for overseeing the operational and clinical nursing services within managed and affiliated provider locations. This role combines clinical expertise with strategic operational management to ensure high-quality patient care, operational efficiency, regulatory compliance, and team collaboration. Responsibilities include: Manages direct and indirect skilled nursing care to patients. Such provisions of care include but are not limited to: Patient assessment, clinical and environmental Patient and caregiver teaching Skilled nursing care Implementation of physician orders Monitoring patient response Response to emergency patient needs Psychosocial support Collaborate with the Senior Nurse Manager to plan, organize, and execute clinical and operational activities that align with organizational goals and strategic initiatives. Responsible for direct training and onboarding of clinical staff as directed by the Senior Nurse Manager. Assures that departmental staff complete orientation, maintain clinical competence, participate in continuing education, receive counseling, and are evaluated in a timely manner. Assist with interviewing and hiring of nursing staff as requested by the Senior Nurse Manager. Assist with designing and revising instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, and auditing tools. Assess client needs on an on-going basis and work with the Senior Nurse Manager to ensure the client needs are handled efficiently. Respond to inquiries and assistance requests from the Virtis team members. Work with the procurement, billing and clinical teams as needed to assist with inventory reconciliations. Coordination of patient care including denial support during the Intake process. Manage clinical nursing staff as directed by the Senior Nurse Manager. Foster a team attitude between clients and Virtis Health departments. Embrace all company strategic objectives, policies, and procedures, AIC standards, accreditation standards and other appropriate state and federal regulations. Adhere to Standards of Conduct as defined in company handbooks, guides and manuals. Reports to the Senior Nurse Manager any known or suspected violations of policies and procedures, regulations or standards of conduct. Assist with EHR training and clinical template development. Frequent travel to client offices will be required for this role. Schedule: Full Time, Hybrid, Monday to Friday 8am - 5pm Travel is expected at least 50% IgNS certification preferred, but not required Requirements Graduate of an accredited school of nursing; Bachelor's in Nursing (BSN) preferred Current RN licensure in good standing as required by the state(s) of practice (will require multiple individual state licenses) Minimum of 5 years in nursing practice within relevant fields such as home infusion, specialty infusion, or critical care, with a minimum of 2 years in an operations or management role. Strong knowledge of healthcare operations, EHR and IT interfaces. Excellent written and verbal communication, with proficiency in MS Office (Word, Excel, PowerPoint). Advanced certifications (e.g., CRNI, IgCN) are a plus. Ability to manage multiple complex projects in a fast-paced clinical environment. About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Nursing, clinic, clinical, IV, patient care, CPR, Acute, outpatient, pharmacy, Emergency room, ICU, home care, internal medicine, GI, neuro, rheumatology, adult, registered nurse, PACU, chronic, home health, CRNI, ER, blood products, IVIG, step down, Regional Nurse Supervisor, Nurse Supervisor, Infusion Nurse Supervisor, Home Infusion Nurse Supervisor, Regional Nurse Manager, Nurse Manager, Infusion Nurse Manager, Home Infusion Nurse Manager, Now Hiring, Hiring Now, Hiring Immediately, Immediately Hiring, Vascular Access, IV Infusion Therapy, IV Infusion, IV Therapy

Job DescriptionOperations Manager Location: Delaware, OH Employment Type: Full-Time Compensation: $80,000 - $100,000 Annually (Based on Experience) + Performance Bonuses Oversee the launch and daily operations of a new residential plumbing service business in Delaware. As Operations Manager, you will manage teams, optimize workflows, ensure customer satisfaction, and drive profitability in a fast-paced startup environment. This role demands strong leadership, hands-on problem-solving, and a focus on safety and efficiency to build a thriving operation from the ground up. Key Responsibilities Supervise plumbers and support staff on service calls, installations, and repairs, including scheduling, dispatching, and performance coaching. Monitor job costing, inventory, and budgets to maintain P&L accountability and operational efficiency. Coordinate vendor relationships, equipment maintenance, and compliance with Ohio Construction Industry Licensing Board (OCILB) standards and local codes. Handle customer interactions, resolve escalations, and implement quality control measures for consistent service delivery. Develop processes for training, safety protocols, and continuous improvement to scale the business. Track KPIs, generate reports, and contribute to strategic planning for growth. Qualifications 7+ years in plumbing or service industry operations, with supervisory experience preferred. Proven track record in team management, budgeting, and customer service in a trade environment. Familiarity with plumbing systems, codes, and tools; OCILB Plumbing Contractor knowledge a plus. Strong organizational, communication, and problem-solving skills. Valid driver's license, clean record; able to pass background check and drug test. Proficiency in operations software, Microsoft Office, and basic financial tools. Benefits Health and dental insurance. Paid time off (PTO). Company vehicle provided. Bonuses tied to team performance and business milestones.

School Year: 2025-26 Operations Manager Campus: United Schools Columbus Grade(s): K-8 Reports to: School Director United Schools (United) is a nonprofit organization in Columbus, Ohio. After founding its first school in 2008, it has worked together with incredible leaders to open three more schools in the span of ten years. Each United campus is an open enrollment, public charter school that works diligently to close the opportunity gap in Columbus. Moreover, the mission of all United campuses is to transform lives and our communities through the power of education, while maintaining our vision: For every child, an open door. United currently operates two high-performing elementary schools (K-5) and two high-performing middle schools (6-8) that serve more than 800 students. We strive to provide students with a rigorous academic experience in a joyful learning environment, and we work hard to ensure that students of all levels grow and succeed by focusing on intentional student support and continual improvement. Position Description At United Schools, the Operations Manager is a “jack of all trades” and integral to the smooth inner workings of a school. They oversee compliance, vendor relationships (i.e. transportation and meal services), and facilities maintenance, etc. - in essence addressing all non-instructional items to allow teachers to focus on teaching and students to focus on learning. They need to be a problem-solver, a quick-thinker, and comfortable “putting out fires” in a fast-paced environment while also managing two or more staff members. This is a position for folks with experience in operations (preferred), and who are looking to utilize their skills to advance educational opportunities for students in Columbus. Joining Our Team United Core Traits: Mission-Driven. Team members believe deeply in the United mission: to transform lives and our communities through the power of education. Growth Mindset. Team members believe in their ability, and the ability of all students, to grow and improve. Relationship-Driven. Team members get proximate to students, families, and colleagues to develop authentic relationships that inform work in the classroom. Conscientiousness. Team members are professional, reliable, diligent, and pay attention to detail. Emotionally Constant. Team members maintain a sense of calm while addressing a number of priorities. Qualifications: Holds a B.A./B.S. degree (required). Has at least two years of office-related experience in an education agency (preferred). Has prior experience working in urban schools or communities (preferred). Knowledge and Skills: Has the ability to complete multiple tasks and meet tight deadlines. Displays maturity and ability to work independently under pressure. Is open and committed to implementing frequent feedback from team members. Communicates effectively with students, families, and colleagues. Comfortability with Google products for effective communication and completion of job responsibilities. Work Environment Operates in a professional school office environment using standard office equipment. Occasional need to lift and move heavy objects of up to 25 lbs. Comfortability with medication administration and assisting injured or sick students. Ability to operate basic power tools to perform maintenance tasks as well as climbing ladders, stairs, etc. Terms of Employment Although this position will begin January 12, 2026, applications will be considered immediately. As a part of the onboarding process, the new hire will provide parental leave coverage for an operations team member at our Main St. campus. This is a full-time position. Report times are typically Monday through Friday, 7:30 a.m. to 4:15 p.m., although some job-related tasks can be expected outside of these hours. Salary: The starting salary for a new Operations Manager without previous experience is $55,000. The starting salary for other applicants will depend on professional experience and education level. Benefits: Medical, dental, vision, life, and disability coverage Employees are eligible to participate in the State Teachers Retirement System of Ohio (STRS) or the School Employees Retirement System of Ohio (SERS). All United campuses are Equal Opportunity Employers. Apply online at unitedschoolsnetwork.org/join.