Manager of business services job description

This role may also be located in our Playa Vista, CA campus.

Minimum qualifications:

+ Bachelor's degree or equivalent practical experience

+ 15 years of experience in one or more of the following: business development, distribution, and/or partner marketing

+ Experience in a partner-facing role

Preferred qualifications:

+ Knowledge of consumer electronics and the mobile value chain (e.g., silicon, operating systems, app developers)

+ Ability to operate with attention to detail and to function effectively with multiple cross-functional teams, including partner-facing teams

+ Ability to manage multiple projects with priorities, and work to drive projects to completion with attention to detail and minimal guidance

+ Excellent written and verbal communication skills, including presentation writing and delivery across a wide range of audiences

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.

You will lead a team to work with other service teams, such as: Search, Assistant, Discover, YouTube, Google One, and Photos.

The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.

+ Develop and drive Google service partnership strategy with device partners on Google platforms

+ Build, manage, and develop a team that drives the success of Google services while fostering a culture that encourages creative thinking and risk taking

+ Lead facilitation and execution of terms/agreements with partners, from driving app distribution, enhanced promotion, and GTM with Marketing commitments

+ Manage and optimize ongoing operational aspects of strategic partnerships. Track partner performance, developing key performance indicators and data driven approaches to measure impact and success

+ Collaborate with adjacent Google service partnership teams proactively developing and delivering initiatives that drive developing partner growth and success. Work with executive leaders and cross-functional teams in bridging internal and external priorities

Why Patients Need You
Pfizer Worldwide Medical and Safety colleagues play a key role in connecting evidenced based, medical decision support with colleagues and stakeholders to enable better health and treatment outcomes. Whether you are creating framework necessary to ensure our evidence is scientifically sound, providing unbiased, medically necessary expertise or investigating how to close gaps in data, our mission is simple. Empower healthcare decisions regarding the safe and appropriate use of medicines for patients.

What You Will Achieve
It is our mission to strengthen the oversight of our clinical data through stronger ownership, control, and visibility of our clinical data. You will play an important role in processing, reviewing, and receiving patient data and records. You will be organizing clinical data forms from therapeutic groups and outside investigators. You will ensure that accurate, timely, and consistent clinical data reaches the medical department and other groups. You will be relied on for data management plans including data preparation, data validation activities, etc.

As a Manager, you provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of the discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between different teams.

It is your dedication and focus that will help make Pfizer ready to achieve new milestones and help patients across the globe.

As part of the Statistical Programming & Analysis (SPA) group, an integral delivery unit within the Global Biometrics and Data Management (GBDM) organization, the Manager, Business Operations is responsible to support the Senior Director, Global Head Central Services for all department level business operations to ensure that timely and high quality data management deliverables in supporting the Pfizer portfolio.

How You Will Achieve It
Support the department metrics, resource demand and headcount of strategy planning, calculation and allocation based on the analysis of portfolio demand and business needs.Support the SPA Training group at departmental level.Support for the quality management implementation and quality metrics at departmental level.Support for the PTMF related tasks at departmental level.Support department in the selection and management of contracting and outsourcing support (manage future outsourcing party if applicable).Support project/program management, operations management, vendor management, change management, quality assurance, customer/client relationship management as needed.Manage departmental metrics to support the business operation.Manage departmental resource demand to support the business operation.Manage the departmental headcount data, including but not limited Lead for the compliance of training and qualification (including CV, JD and Org Charts), Activity Tracker etc. at departmental level Manage training compliance through the enterprise learning management system (LMS) - P2L: monthly review, report and remind.Support AT compliance monthly reminder. Issue reporting andcoordination.Lead for the quality management implementation and quality metrics at departmental level.Training Plan/ Creation/ Delivery/ Archival support Review & update pre-existing training material to repurpose- as needed Help develop / vet training material being developed related to tools Help Develop CDISC Training material coordinating with Programming standards & SPA Colleagues related to CDISC Awareness / Coordinate and deliver on Training Support management of training projects and sessions.Track KPIs for performance Support creation of data required for SPA dashboard Establish and implement an effective feedback mechanism for enhancements from Therapeutic Area

Qualifications
Must-Have
Technical skills with Pfizer business tools such as RAPID, DMM dashboard, TASC…etc.Basic knowledge of business process systems in supporting clinical trials (document management, data acquisition, data management, trial management, reporting, etc) Demonstrated experience in managing business operations in a large Organization/Multinational Company/Pharmaceutical Organization Understanding of the processes associated with clinical study management, data management, and regulatory operations.Abilities in project management, resource management (staff), administrative with supervision and job-related technical capabilities are required, as well as good verbal and written communication skills in relating to colleagues and associates both internal and external to the organization.Good programming experience using SAS and R. Demonstrated familiarity of commonly used office software including Outlook, Word, Excel, and PowerPoint with learning ability to new applications.Basic knowledge in project management, resource management (staff and financial), administrative and technical capabilities are required, as well as good verbal and written communication.Bachelor's degree or above.Experience in a pharmaceutical industry required. Proficient in commonly used office software including Outlook, Word, Excel, and PowerPoint with learning ability to new applications.Excellent project management Skills, resource management (staff and financial), administrative and technical capabilities are required, as well as good verbal and written communication.Proficient with any visualization tools to represent data in Dashboard Bachelor's degree /Masters' degree in any field with excellent Academic Record
Nice-to-Have
Master's degree Contract Research Organization {CRO} and vendor oversight experience Proficient in using commercial clinical data management systems and/or EDC products
Work Location Assignment: Remote

#LI-PFE
#LI-REMOTE

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Medical

Location: Hartford, CT; Stamford, CT; Washington, DC; Ft Lauderdale, FL; Jacksonville, FL; Miami, FL; Orlando, FL; Tampa, FL; Atlanta, GA; Baltimore, MD; Charlotte, NC; Greensboro, NC; Raleigh, NC; Montvale, NJ; Albany, NY; Melville, NY; New York, NY; Rochester, NY; Harrisburg, PA; Philadelphia, PA; Pittsburgh, PA; Greenville, SC; Ashburn, VA; McLean, VA; Norfolk, VA; Richmond, VA

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Practice Manager, Business Enablement Services to join our Change & Deployment team which is part of KPMG International.
Responsibilities:

* Work collaboratively with the C&D Management team and BES Communications function to drive campaigns to enhance reputation and internal market presence through organizational outreach, knowledge sharing and communications efforts.
* Facilitate the preparation of the department's annual goals, business plan and internal project priorities - monitor progress
* Identify and implement improvements to the processes and tools used by engagement teams and suppliers, in support of continuous improvement to team and internal customer experience
* Assist with developing and conducting department knowledge sharing sessions within the team, with broader global functions and our Center of Excellence community of practice
* Coordinate with Global HR, recruiting teams and Staffing Suppliers regarding hiring and onboarding of full-time employees and contractors
* Develop and manage initiatives to create a cohesive team and meaningful connections within the group - Coordinate and develop agendas and presentations for department meetings

Qualifications:

* Minimum six years of recent experience, three years of recent experience in a similar practice, operations or department manager role
* Bachelor's Degree from an accredited college or university or equivalent work experience
* Proven ability to establish and maintain strong relationships and clearly articulate messages to a variety of audiences and influence peers, team members and executive stakeholders
* Must be highly organized, proactive and able to tolerate ambiguity; ability to work under pressure and manage conflicting priorities
* Ability to proactively engage with others, building collaborative relationships across teams and related initiatives/departments
* Excellent PowerPoint and presentation skills, including experience supporting service delivery department presentation requirements

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

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Our Benefits

Health

KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 25 PTO Days per year (depending on job classification/level/years of service).

Financial

* 401(k) Capital Accumulation Plan
* Dependent Care Flexible Spending Account
* Health Care Flexible Spending Account
* Mortgage Assistance Program
* HomeBenefits@Work Program
* MetLife Legal Plan