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Sr. ABM Manager, Expansion Remote - US
Twilio 4.5
Remote manager of business services job
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.
See yourself at Twilio
Join the team as Twilio's next Senior ABM Manager, Expansion.
About the job
This position is needed to develop, implement, and refine 1:1 and 1:few account-based marketing programs focused on high-priority accounts to drive expansion within existing customers. The role collaborates closely with Integrated Campaigns, SDRs, AEs, and CSMs to deliver targeted, personalized multi-channel campaigns and impactful marketing plays that deepen customer engagement and accelerate revenue growth. The position owns program performance, leverages data for optimization, and delivers a personalized customer experience.
Responsibilities
Directly align with the Existing Business sales team, Identifying and prioritizing target accounts for 1:1 and 1:few for expansion.
Build and launch personalized multi-channel campaigns for target accounts (email, ads, direct-mail, landing pages, and events).
Leverage account intelligence and intent data to inform targeting, messaging and campaign design.
Be data-driven, monitoring campaign performance, optimizing programs, and providing actionable insights to sales on account engagement.
Manage and execute persona-based ads for Existing Business accounts with a focus on impact and optimization.
Track and report account-level engagement and progression through the funnel, and overall performance.
Support and co-create expansion focused sales plays through personalized content and tactics.
Own and execute 1:1 custom events and experiences designed to accelerate deals and deepen engagement with key decision makers.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required
8+ years of experience in B2B Marketing, and 6+ years in an ABM related field.
Proven track record of building and executing account-specific omnichannel campaigns that drive impact for new business.
Experience in leveraging intent data, account intelligence, and personalization tactics for expansion.
Skilled in orchestrating 1:1 and 1:few executive engagement experiences and custom events.
Ability to use ABM and performance marketing tools (6sense, Marketo, Tableau, Looker, etc).
Strong analytical skills with the ability to translate campaign data into actionable insights.
Experienced in applying insights to optimize campaigns and familiar with MQA models.
Demonstrated problem-solving skills focused on data-driven improvements and proactively removing roadblocks.
Excellent communication and stakeholder management skills with both sales and marketing teams.
Background in enterprise SaaS or complex B2B buying cycles.
Familiarity with sales platforms and ability to design content for account-specific outreach (Outreach, Salesloft, ZoomInfo, etc).
Location
This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Applications
Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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$137.5k-171.9k yearly 5d ago
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Senior VP, Operations & Transformation (Remote)
U.S. Travel Association 4.5
Remote manager of business services job
A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support.
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$275k-300k yearly 2d ago
Senior Director - Financial Systems & AI Automation Remote
Instacart 4.9
Remote manager of business services job
A grocery delivery service based in Alaska is seeking a Senior Director of Financial Systems and Solutions to lead the transformation of their financial systems. This role demands expertise in systems optimization and strategic direction to enhance reporting while ensuring compliance with financial regulations. Candidates should have a strong background in accounting and experience with tools such as Oracle and Power BI. The position offers flexibility with a focus on innovation and emerging technologies.
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A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered.
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$105k-165k yearly est. 2d ago
Capital Markets Lead - Small Business Lending
Parafin Inc.
Remote manager of business services job
About Us
At Parafin, we're on a mission to grow small businesses.
Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.
We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners.
We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.
Join us in creating a future where every small business has the financial tools they need.
About the Role
We are looking for a Capital Markets Lead to build and scale the capital markets function supporting our small business lending platform. This role will be at the center of our financing strategy-evaluating various financing solutions such as public and private securitizations, warehouse lines, and forward flows.
This is a high-impact position where you'll work cross-functionally with finance, risk, and product teams, while building deep relationships with banks, investors, and financing partners. If you're passionate about empowering small businesses through access to capital and have the technical skills to execute complex transactions, we'd love to meet you.
Responsibilities
Design and implement a capital markets strategy for small business lending, leveraging securitizations, warehouse facilities, and forward flow arrangements.
Lead warehouse negotiations and renewals, securing structures that maximize flexibility and optimize cost of capital.
Develop innovative financing solutions to expand lending capacity and diversify funding sources.
Execute forward flow transactions, managing end-to-end deal processes including modeling, diligence, structuring, and closing.
Partner with internal teams to align financing structures with credit, risk, and growth objectives.
Build and maintain strong relationships with external capital providers and counterparties.
Qualifications
3+ years of experience in capital markets, structured finance, or lending platforms (fintech, investment banking, specialty finance, or asset management).
Strong understanding of warehouse facilities, forward flow arrangements, and securitizations.
Excellent quantitative and analytical skills, with demonstrated financial modeling experience.
Proven ability to negotiated, structure, and close complex financing transactions.
Strong communication and stakeholder management skills.
Proficient in SQL.
Deep interest in small business lending and enabling access to credit.
Preferred Background
Experience at leading fintechs or in structured credit roles at top-tier banks or funds.
Exposure to small business credit markets, with knowledge of portfolio performance dynamics.
A track record of building scalable capital markets solutions in a fast-paced environment.
MBA preferred.
What We Offer
Salary Range: $160k to $250k.
Equity grant.
Medical, dental & vision insurance.
Work from home flexibility.
Unlimited PTO.
Commuter benefits.
Free lunches.
Paid parental leave.
401(k).
Employee assistance program.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
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$160k-250k yearly 1d ago
Remote Senior Area Manager, Outdoor Community - USA West
Arc'Teryx Limited
Remote manager of business services job
A leading outdoor apparel company is seeking a Senior Area Manager, Community for the USA West. This role involves leading community strategies across several urban outdoor hubs, engaging and growing the community through events, mentorship, and strategic oversight. The ideal candidate will have over 8 years of experience in community management and event strategy, with strong budget management and cross-functional leadership skills. This position offers remote flexibility and a competitive salary between $124,000 and $155,000 annually.
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$124k-155k yearly 4d ago
Remote Business Acquisition Partner - Paid Program
Teema Solutions Group
Remote manager of business services job
A global small business acquisition platform is seeking a Business Acquisition Partner to join an exclusive program. This position is designed for professionals wanting to acquire a business within the next year. Candidates need at least 5 years of relevant experience and a strong motivation to collaborate with a dedicated acquisition team. The program offers comprehensive support throughout the acquisition journey, making it ideal for those ready to step into ownership without prior M&A experience.
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$104k-161k yearly est. 2d ago
General Manager - Growth & Ops Leader (Remote)
3 HTi, LLC
Remote manager of business services job
A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided.
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$82k-171k yearly est. 2d ago
Remote District Business Manager, Oncology/Hematology
Bristol Myers Squibb 4.6
Remote manager of business services job
A leading biopharmaceutical company is seeking a District BusinessManager to lead their Oncology/Hematology Sales team in San Francisco. This role involves motivating a team, analyzing market data, and developing business plans to enhance performance. The ideal candidate will have a strong background in sales management and a degree in a related field. Join us to make a tangible difference in the lives of cancer patients while building a rewarding career.
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$112k-149k yearly est. 4d ago
Regional Manager of Operations - Skilled Nursing
Cheservices
Remote manager of business services job
Regional Manager of Operations - Skilled Nursing | Remote + Travel
CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states.
Position Overview
The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Key Responsibilities
Territory Growth
Expand services across SNFs and ALFs; onboard new facilities
Increase penetration in existing facilities and promote specialty service lines
Build relationships with facility leaders to drive referral growth
Present CHE programs and secure new facility contracts
Travel up to 50%
Quality Service
Provide exceptional customer service to partner facilities
Conduct quarterly in-person facility visits
Support facility staff with workflows, referrals, and program integration
Communicate territory needs to internal teams
Provider Management
Track provider productivity and RVU performance (daily-annual)
Conduct monthly provider meetings (virtual or in-person)
Collaborate with Clinical Operations on regional initiatives
Assist in interviewing and evaluating candidates for facility-based roles
Education
Bachelor's degree required
Master's degree preferred
Experience
Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
Multi-site healthcare operations experience required
Skills
Strong leadership, critical thinking, and decision-making
Excellent relationship-building and customer service skills
Ability to manage change and execute growth strategies
Advanced organizational and time-management skills
Ability to work independently and manage multiple priorities
Ability to travel, including occasional overnight trips
Apply Today
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.
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$76k-107k yearly est. 3d ago
Remote ServiceNow Transformation Senior Manager
Ernst & Young Oman 4.7
Remote manager of business services job
A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise ServiceManagement projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment.
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$125k-182k yearly est. 5d ago
Employee Relations Business Partner
Randstad USA 4.6
Remote manager of business services job
Employee Relations Partner
100% remote - Boston Area only
Working hours: 8:30-5, flexible
Type of contract - temp to perm potential
Contract Duration: 3 months to start
Compensation: $40- $55 depending on experience, looking for 3-5 years
Must use own equipment for this position.
Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law
JOB OVERVIEW:
Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.
1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc.
2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.
3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes.
4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.
5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement
6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate.
7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary.
8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals.
9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues.
10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases.
11. Maintains a current body of knowledge of employment and labor laws.
12. Assists with the development, updating, and interpretation of employee relations policies and procedures.
13. Develops and maintains positive and effective working relationships with all colleagues.
14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc.
15. Using independent judgment, escalates issues to senior leadership as needed.
16. Performs other duties and projects as assigned
Requirements:
Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations.
Case management system experience is preferred.
$40-55 hourly 1d ago
Operations Manager
Parsec, LLC 4.9
Manager of business services job in Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal managementservices throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 2d ago
Business Manager Contracts - Power Generation
National Electric Coil 4.1
Manager of business services job in Columbus, OH
Job Title: BusinessManager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a BusinessManager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$41k-72k yearly est. 1d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Manager of business services job in Columbus, OH
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 1d ago
Finance Operations
Russell Tobin 4.1
Manager of business services job in Columbus, OH
Financial Operations Support - Columbus, OH (Hybrid)
📍 Hybrid - Columbus, OH
💰 $19.50 to 22.00/hr
🎓 Bachelor's degree required | Internship experience accepted
🕒 Full-time, Contract (6-12 months with potential extension)
We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry.
What You'll Do:
Support daily financial operations and client account activities
Provide customer service support as needed, assisting with client inquiries and account-related requests
Review, verify, and maintain account documentation and transactions
Collaborate with internal teams to resolve escalations and ensure accuracy
Maintain compliance with firm policies and regulatory requirements
Contribute to process improvements and operational efficiency
What We're Looking For:
Bachelor's degree required (Finance, Business, or related field preferred)
Strong attention to detail and organizational skills
Proficient in Microsoft Excel and other office applications
Excellent communication and teamwork abilities
This position is open to local candidates only - applicants must be located in Ohio
Why You'll Love It
Gain exposure to private banking and wealth management operations.
Build your career foundation with a top financial client known for professional growth.
Work in a structured, team-oriented environment with strong mentorship and support.
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
💡 Interested?
Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!
$19.5-22 hourly 4d ago
Head of GTM & Growth - Crypto API (Remote)
Placeholder
Remote manager of business services job
A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment.
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$100k-182k yearly est. 2d ago
Operations Manager
Smash Park Entertainment Group
Manager of business services job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 3d ago
Remote Major Gifts & Partnerships Manager
Charity Search Group
Remote manager of business services job
A nonprofit organization is seeking a Manager, Strategic Partnerships to enhance donor engagement and cultivate relationships with major contributors. This remote position requires a minimum of 5 years of experience in fundraising, with a strong focus on strategic relationship building and effective communication skills. Competitive salary ranging from $80,000 to $100,000, including comprehensive benefits.
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$80k-100k yearly 4d ago
Store Manager
Certified Oil 4.0
Manager of business services job in Columbus, OH
Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?
Then you may be the perfect addition to our team!
What We Offer:
Competitive Wages
Professional Structured Training program
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
And much more!
Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.
Training Process:
During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.
Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder!
What you'll do:
Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!
Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times.
Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
Operate the cash register in an efficient manner
In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.
Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!
Requirements:
Minimum Education: High School or GED
Preferred Education:
Minimum Experience: 1 year retail or food experience
Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
Soft Skills:
Comfortable talking and interacting with guests and team members
High energy
Ability to move from one activity to another quickly
Team oriented; willing to give extra effort to help others
Computer skills are helpful
Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required
Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
$41k-71k yearly est. 5d ago
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