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Manager of business services skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Xu Zhang Ph.D.,

Aldo Musacchio Ph.D.

Manager of business services example skills

Below we've compiled a list of the most critical manager of business services skills. We ranked the top skills for managers of business services based on the percentage of resumes they appeared on. For example, 14.5% of manager of business services resumes contained cpa as a skill. Continue reading to find out what skills a manager of business services needs to be successful in the workplace.

15 manager of business services skills for your resume and career

1. CPA

Here's how managers of business services use cpa:

Prepare all Sales Tax and Amusement Tax filings and work with CPA for Income Taxes completion and estimated payments.
Corresponded with all outside consultants, such as CPA firms, banks, attorneys, and insurance companies.

2. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how managers of business services use risk management:

Conducted strategic analyses and risk management reviews for three leading financial institutions.
Introduced new financial and commodity-based risk management products to high-tech industries.

3. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how managers of business services use business operations:

Managed business analysis, business process improvement, and project management services to deliver business operations enhancements through automation.
Implemented computerized systems, software and procedures to streamline all aspects of business operations.

4. Taxation

Here's how managers of business services use taxation:

Sole manager of an independently operated tax office specializing in individual and partnership taxation.

5. Project Management

Here's how managers of business services use project management:

Advised research practice leaders and senior management with respect to designing and driving strategic initiatives from project management perspective.
Interfaced extensively with customers on product feature identification, contract negotiations, and through project management of implementation.

6. Digital Marketing

Here's how managers of business services use digital marketing:

Developed and launched the first card-linked offer digital marketing program in Korea to offer personalized merchant offers to credit card customers.

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7. Client Facing

Here's how managers of business services use client facing:

Partnered with operational leadership to monitor ongoing performance including participating in all client facing meetings.
Developed sales marketing collateral, sales case studies, product demos and client facing presentations.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers of business services use customer service:

Managed and supervised clinical and customer service teams, ensuring teams supported and adhered to all improvement and program initiatives.
Developed auto-quotation system, handled systems implementation, training and support, and web-based customer service design and implementation.

9. Strong Analytical

Here's how managers of business services use strong analytical:

Combined strong analytical and marketing expertise to provide outstanding performance in building new products, markets and profitable revenue streams.
Handpicked by Partners to audit first year clients based on excellent performance and strong analytical abilities.

10. Business Services

The term business services can refer to a wide range of business functions across airport operations, event management, printing services, and more. Typically, services include organizing, coordinating, administering business functions, coordinating projects, and implementing business trends. These services can help a company with strategic initiatives like reducing costs or identifying revenue sources. For the most efficient business operations, skills like group coherence, creative and analytic thinking,and strong leadership are required.

Here's how managers of business services use business services:

Work cooperatively with the Business Services Team to find employment for permanent placement of customers and conduct required placement follow-ups.
Excelled at overseeing daily operations of business services consisting of fulfillment/warehouse operations, merchandising, and commercial cleaning services.

11. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how managers of business services use business development:

Participated in strategic planning initiatives and business development in collaboration with 12 department managers and directors.
Contributed to overall management of business development, and internal restructure of business practices.

12. Customer Satisfaction

Here's how managers of business services use customer satisfaction:

Recognized as a Quality Team Award National Finalist for analog migration project which increased customer satisfaction and revenue and decreased churn.
Increased customer satisfaction levels and reduced employee downtime by re-energizing internal hardware support organization and re-engineering existing support process.

13. Process Improvement

Here's how managers of business services use process improvement:

Implemented process improvement/management effectiveness that defined, measured, analyzed, improved, and controlled technology solutions for business problems.
Conducted business analysis and applied technology and process improvement strategies to implement and support solutions that meet defined business requirements.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how managers of business services use human resources:

Conducted a wide range of operational evaluations covering revenue recognition, human resources, operational efficiency, and financial reporting.
Assume the administrative authority, responsibility and accountability of performing Human Resources and payroll functions at the agency level.

15. Patients

Here's how managers of business services use patients:

Developed and implemented numerous admissions procedures to minimize the delay of patients through the registration process of the Outpatient Ancillary areas.
Developed and Implemented a Quality Survey for all patients seen by our Continuous Care staff.

5 Manager Of Business Services resume examples

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What skills help Managers Of Business Services find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager of business services resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What soft skills should all Managers of business services possess?

Aldo Musacchio Ph.D.

Professor, Program Director of the MBA, Brandeis University

When we talk to employers, they usually tell you they want students who know how to listen and drive. They want someone who is going to be happy to be in the company, who is going to participate actively in meetings and teams, and who is going to be good at listening and the following guidance.

What hard/technical skills are most important for Managers of business services?

Aldo Musacchio Ph.D.

Professor, Program Director of the MBA, Brandeis University

Lately, employers appreciate software skills to manipulate data, like some knowledge of Python or R, and information visualization software like Tableau. Many companies have their databases in SQL format, and having the capacity to work with it is key. Interestingly, digital marketing and social media skills also get a lot of traction as many employers do not know how to keep and manage a presence in social media, especially in Instagram, and may not be as good as students using tools like Google Analytics.

What manager of business services skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young Managers of business services need?

Patrick Scott Ph.D.

Assistant Professor of Economics, Louisiana Tech University

I think the importance of critical thinking and reasoning skills cannot be overstated enough. In this area, economics shines. Additionally, analytical and quantitative skills are more important than ever. Businesses continue to make the shift towards data-driven decision making. The ability to quickly analyze data and correctly assign an interpretation or meaning to that data is an important job market skill. With just a little bit of economic intuition, combined data science skills, business economics majors are uniquely positioned for success in the job market of tomorrow.

Do you want to know more?

List of manager of business services skills to add to your resume

The most important skills for a manager of business services resume and required skills for a manager of business services to have include:

CPA
Risk Management
Business Operations
Taxation
Project Management
Digital Marketing
Client Facing
Customer Service
Strong Analytical
Business Services
Business Development
Customer Satisfaction
Process Improvement
Human Resources
Patients
Real Estate

Financial Statements
Oversight
Direct Reports
Performance Management
Continuous Improvement
Excellent Client
Payroll
Financial Analysis
Shared Services
Internal Audit
Business Process
Lean Six Sigma
GAAP
Internal Controls
Escalation Management
Performance Reviews

Cost Savings
Vendor Management
Financial Data
Business Relationships
Sigma
Cash Management
Exceptional Client
ROI
Surgery
Sarbanes-Oxley
SOX
Roadmap Development
Financial Reports
Capital Budgets
General Ledger

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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